Supporter Relations Jobs

Job Description – Senior Network Fundraising Manager 

Reporting to: Head of Fundraising

Location: London/Hybrid - in person working on Mondays (either head office or local network office), with flexibility of home/office for the remainder of the week

Contract: Permanent

Hours: 35 Hours

Salary & Grade: 4LCO/£50,823-£53,498

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role

The Senior Network Fundraising Manager is a new and vital role, created to maximise income generation across FareShare’s national team and 18 Network Partners. This role is integral to driving collaboration and establishing a strategic approach to fundraising across multiple sites.

FareShare has a vibrant national fundraising department that has consistently grown the organisation’s new and existing income streams in recent years. As we have grown, so have our regional delivery partners, who are independent charities, each investing in their own fundraising to sustain larger operations. The Senior Network Fundraising Manager will join FareShare’s Fundraising Leadership Team to enhance these efforts through strategic collaboration and clearly defined ways of working to maximise opportunities across our income streams.

Central to this role is the development and co-design of a strategic plan for fundraising across FareShare and our Network Partners. This plan will ensure we are better equipped for income generation, adopting consistent ways of working and a co-ordinated approach, which avoids overlapping our respective audiences and keeps the supporter at the heart of our decision making. 

The Senior Network Fundraising Manager will facilitate and coordinate fundraising activities across multiple partners. This requires involving and inspiring key stakeholders, managing conflicts, setting clear expectations and responsibilities and driving continuous improvements to the way we work together. The role will ensure that the tools, frameworks, resources, monitoring and evaluation methods, and relationships are in place to successfully share information, champion successes and build new funding opportunities across FareShare and our Network Partners.

The role offers a fantastic and unique opportunity to develop a new strategic approach to fundraising across multiple charity partners, operating under the same brand and mission. You will have a strong track record in income generation, and experience or understanding of organisations working together in a federative structure. Cross-team collaboration is crucial to the role, and you will demonstrate strong relationship building, communication and influencing skills.

Main areas of responsibility

1. Lead the development of a Network Fundraising Strategy, incorporating co-designed ways of working and objectives across FareShare Network Partners.

2. Lead on culture change and new ways of working to ensure network partners are consulted and considered in all new fundraising activity.

3. Manage and coordinate FareShare’s monthly forum of network fundraisers and foster a culture of best practice, collective effort, collaboration and learning.

4. Identify network-wide investment projects and support the development of joint funding bids to secure significant income for FareShare and our partners.

5. Ensure national fundraising activity gives full consideration to network fundraising and its potential to be delivered locally.

6. Investigate and take learnings from how local fundraising activity could grow and be delivered nationally.

7. Stay abreast of all Network Partner fundraising activity, financial performance and longer-term business plans.

8. Act as the main point of connection for the flow of information between Network Partners and FareShare’s national fundraising team.

9. Champion the work of the network fundraising teams in cross-department and cross-organisation forums.

10.  Track progress against strategy objectives and regularly review ways of working.  

11.  Play an active role in the leadership of FareShare’s fundraising team and the delivery of our national fundraising strategy.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with the below criteria.

Essential Criteria

• Experience of implementing fundraising strategy and operational activities in at least one of the following areas; community & events, trusts & grants, individual giving, major donors or corporate partnerships.
• Excellent interpersonal skills with the ability to advise, influence and inspire internal and external stakeholders at varying levels.
• Experience of managing stakeholders through a period of change and consultation.
• Experience of establishing fundraising frameworks that can be applied and delivered both nationally and regionally.  
• Proven experience of sequencing activities to ensure approaches are tested and evaluated before rolling out more widely.
• Strong written and verbal communication skills, with experience in presenting confidently to a range of stakeholders.
• Proven team player, who displays a collaborative approach and can motivate and generate enthusiasm among diverse groups of people.
• A self-starter with proven ability to use initiative, prioritise and demonstrate a problem-solving approach.
• Ability to assimilate and communicate complexity in a simple and compelling way.
• Ability to meet objectives and tight deadlines.
• Ability to report and forecast financial performance.
• Good knowledge of the UK’s not-for-profit sector and funding landscape.

 Desirable Criteria

• Demonstratable experience of working for a charity that operates under a franchise / regional network model.
• Demonstratable experience and knowledge in high-value fundraising (trusts, grants, statutory, corporate & philanthropy) and bid writing.  
• Demonstrable interest in, and understanding of, food waste and surplus redistribution.
• Experience of coordinating a network of organisations with shared objectives.

Competencies and behaviours

• Motivation towards, and interest in, FareShare’s mission.
• Problem solving ability, able to think laterally and creatively.
• Highly motivated, comfortable working independently and using initiative, as well as being an enthusiastic team player contributing to group tasks and team working.
• Determined, professional, friendly and resourceful.
• Willingness and ability to travel to FareShare locations around the UK regularly.

FareShare’s head office is in central London and we expect the successful candidate to be able to travel in at least 1 day a week. More flexible arrangements can be discussed in the recruitment process. 

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Senior Programmes Officer: Local First

Salary: £35,800

Contract: Full-time, permanent

Location: You can be based at Peace Direct’s office in London or in The Hague. We also offer hybrid working.

Peace Direct is an international charity that works with local peacebuilders and their allies to shift power and resources for sustainable peace. Local people are the experts in the conflicts that affect their communities, and only they understand what it takes to build peace that lasts. We make sure these local peacebuilders have the resources they need to make peace a reality, and that their work is resourced, acknowledged and supported by the international community.

The role

As Senior Programmes Officer you will closely with our peacebuilding partners to help deliver an ambitious new programme of work. 'Local First: Transforming the Peacebuilding System' will support local peacebuilders in Mali, Afghanistan, Sudan and eastern DRC to increase prospects for sustainable peace.

Through Local First, Peace Direct will work with policymakers and power holders, supporting them to understand the dysfunctions of the peacebuilding system, and find ways to better support locally-led peacebuilding.

This role is responsible for developing and managing partnerships within the four countries, with initial emphasis on Mali. You will work closely with our other SPOs who manage partnerships in the four countries, and create and manage opportunities to bring partners together to learn from one another. You will also support the development, coordination and delivery of Local First, working closely with the International Programmes Manager and Peace Direct’s Netherlands Office Representative.

We are looking for an experienced, passionate person who can:

• Coordinate and support partnerships with local peacebuilding actors based on mutual accountability and trust. This will require working proficiency in French as well as English.  
• Support the management, coordination and delivery of a complex, multi-country programme across four conflict-affected countries
• Coordinate the development of new work in support of transforming the peacebuilding system in four focus countries
• Contribute to organisational learning and the roll-out of our learning loop

Interested? Then please see attached recruitment pack for more details about the role and how to apply. 

The deadline for applications is midnight on Sunday 29th September. 

As HR Business Partner, you will play a strategic role, acting as a partner to the senior leadership to enable us to deliver as effectively as possible to people with ME. Many of our 35 colleagues have direct experience of ME and, as an ME organisation, we work hard to ensure that we provide reasonable adjustments and support to enable them to make the valuable contributions they do. You will work closely with the Management Team to drive this work. You will need to develop a deep understanding of the organisation and our work, build strong, effective relationships with our colleagues and bring expertise to the various HR functions and strategic business support areas.
 

Key Duties

People & Culture Strategy

• Work with the senior leadership to deliver the People and Culture and the Equity, Diversity and Inclusion Plans that enables the delivery of organisational goals
• Drive consistency of the implementation of the Plans
• Work with the senior leadership to review data, analyse trends, providing data-driven solutions/decisions to support cultural development. Use ongoing analysis to test the effectiveness of People and Culture interventions and processes within the organisation
• With senior leadership, manage talent and succession planning

Human Resource Management

• Provide first point of contact HR advice and support to colleagues and line managers, ensuring all instances are recorded appropriately
• Manage the compliant use of, and be first point of contact for, colleague queries on the HR IT System (currently BreatheHR)
• Support HR investigations and line managers with grievances, disciplinaries and other similar matters, recording meeting minutes and agreeing next steps.
• Liaise with the Federation of Small Businesses (FSB; provides insurance and employment legal advice) on complex HR cases that require external input, either on behalf of or alongside relevant line manager(s)
• Oversee all HR policies and procedures, being guided by relevant internal data and industry best practice, and ensuring they are regularly reviewed
• Complete all required administrative tasks for new starters and colleagues leaving the organisation
• Processing and managing of maternity, paternity, and adoption in line with policies and best practice
• Running of monthly HR reports, to include sickness auditing and dissemination of relevant data to CEO and line managers, if required
• Scope, plan and book/deliver appropriate training across the organisation and for individual employees where necessary
• Managing the recruitment lifecycle, which is to include advertising of vacancies, screening of applicants, interview diary management, referencing and document checks, onboarding coordination
• Manage and administer all changes to contractual terms and conditions with appropriate paperwork disseminated to relevant parties
• Oversee HR support for volunteers, including Trustees and Sub-Committee Lay Members
• Oversee the organisation ‘Wellbeing Weekdays’ programme (a monthly programme to support colleague contact and wellbeing)
• Support change management processes

Business Support/Compliance  

• Contract management for Employee Assistance Programme
• Contract management for IT

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

As our Interim HR Advisor, you will play a key role at BookTrust in taking forward our ambitions. With your experience and skills, you will be able support and develop the organisation as we continue to go through significant change to deliver our strategy.

You will have the experience and skills to ensure that our HR processes are managed to a high standard, and you can work with the organisation in delivering highly effective HR support. This will involve working with the HR Lead, our Team Leaders and Senior Managers from recruitment, onboarding, payroll. This includes the maintenance of the HR Information System, supporting core processes and the provision of frontline HR assistance to colleagues on HR issues, where appropriate.

You will also have experience and will be skilled in building strong internal relationships. You will be comfortable taking a deeply collaborative approach and be keen to work alongside expert colleagues in BookTrust to deliver our strategy.

To apply please, send a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the number of applicants.

Want to join us? Find out more about who we are at by visiting our website.

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have a diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

An exciting opportunity has come up within the small, specialised library of Anna Freud. The library supports over 600 University College London (UCL) postgraduates students and the staff of Anna Freud.

We are looking for a librarian who is able to respond to varied user needs and dedicated to providing a friendly high standard service. The role would suit an enthusiastic and responsible self-starter with strong collaboration and planning skills, who is familiar with the requirements of higher education and small specialist libraries. The post is a three-day per week job-share with one of the current librarians. Together they will support the diverse information needs of the users at Anna Freud including both staff and students.
The two part-time Librarians share the responsibility for the management, and promotion of the library’s services and resources and for ensuring the delivery of a high-quality information service that meets the needs and aims of Anna Freud. 
This is a great opportunity to be involved in the planning and provision of a changing and expanding library service within a dynamic and high-profile mental health charity.

Location
Hybrid (a mixture of home/onsite working). London site (4-8 Rodney Street, London N1 9JH). This post requires a minimum of 7 hours onsite per week.

Contract duration
Permanent 

Closing date for applications
Midday (12pm), Monday 14 October 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview
Shortlisted applicants will be notified no later than Thursday 17 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews
Interviews will be held in person at 4-8 Rodney Street, London N1 9JH on Tuesday 22 October 2024.

How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Age UK Westminster is seeking a Digital Inclusion Coordinator to join our home visiting digital inclusion team funded by Central North West London NHS Foundation Trust. The Kensington & Chelsea and Westminster Social Isolation project supports and enhances existing Older Adult Mental Health services provided by CNWL by providing targeted outreach digital inclusion support to vulnerable older people with the aim of reducing the impact of loneliness and isolation. We are looking for someone who has confident Digital Inclusion experience and ideally some experience of working with people living with dementia.

The role will include providing intensive coaching, support and troubleshooting with IT skills and equipment as well as working closely with Age UK Westminster’s other services including digital inclusion group sessions and dementia activities.

The role will demand a division of time in the office and in client’s home in Westminster.

Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community. We would particularly welcome applications of speakers of Westminster and Kensington & Chelsea’s main community languages other than English (Arabic, Spanish, Portuguese, Tigrinya, Somali, French, Farsi).

Purpose of the job 

This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth already works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King and RSA Insurance. This role focuses on identifying and securing new income generation opportunities with Corporate Partners across strategic, commercial and charity of the year style collaborations. 

Key responsibilities

• Lead and secure income from new corporate organisations and achieve new business targets
• Identify new corporate opportunities to add to the new business corporate pipeline
• Pro-actively engage new businesses using a range of methods: e.g. working with senior stakeholders, events, networking, cold calls, emails, LinkedIn
• Develop and strengthen warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth
• Develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders
• Create and present high quality, persuasive funding bids to C-suite audiences and senior stakeholders
• Present and attend meetings alongside senior leaders and stakeholders at UK Youth
• Work with the Senior Partnerships Manager to identifying new streams of income from different corporate audiences
• Work with the Senior Partnerships Manager to develop the corporate partnerships offer beyond income generation, identifying opportunities for corporate partners to offer their skills and expertise to further UK Youth’s charitable objectives
• Ensure all donations are accurately recorded and recognised, working closely with the finance team
• Ensure that the CRM is up to date and accurate at all times
• Keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy

Experience we're after

• Demonstratable experience in a sales or corporate fundraising role, working on six – seven figure proposals
• Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations
• Experience of working in a busy and deadline-driven environment and achieving ambitious targets
• Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 7th October 2024 at 11:59pm (Midnight)

Interview date(s) proposed: w/c 14th October 2024

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.

Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.

Principle Duties and Areas of Responsibility

People and Engagement

• Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
• Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
• Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
• Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
• Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
• Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
• Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
• Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture

Policy and Governance

• Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
• Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
• Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
• Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
• Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension

Health and Safety

• Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
• Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
• Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
• Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly

IT

• Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
• Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
• Manage the budget for the IT function at FNF
• Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.

Office Management / Administration

• Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
• Ensure that the office environment is well maintained, welcoming and conducive to productive work
• Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
• Implement best practices in office management, including document management, filing systems and communication protocol
• To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements

Person Specification

Experience, Knowledge, and Skills

• Relevant professional qualifications in business administration or a related field would be desirable
• Previous experience working in a similar varied role ideally within the non-profit sector
• Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
• Previously managed HR activities such as recruitment, onboarding, performance management and engagement
• Experience in development and implementing policies and procedures, ensuring compliance and best practice
• Knowledge of managing relationships with vendors, including SLA’s and contract terms
• Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
• Strong analytical and problem solving skills
• Exceptional verbal and written communication skills, interacting with people internally and externally
• Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand

Competencies

• Proactive and committed to continuous improvement
• Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
• Demonstrates a high level of integrity and professionalism
• Able to demonstrate strong leadership inspiring teams through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success

First interviews will be held: w/c 14th October 2024

Strictly no agencies please.

Housing Options Officer

Location: Hackney

Posts Available: 2
Reports to: Service Manager
Responsible for: Case load of 22

Pay: £13.72+holiday pay = £15.38 per hour or £18.00 via umbrella agency
Hours: 35 hours per week, Monday to Friday 10:00 - 18:00 or 12:00 - 20:00

Assignment Length: 13 weeks on temporary contract, then permanent role starts

To apply for this role, you must be available to take the permanent contract on. Any candidates who are only interested in temporary roles will not be considered, but we do have plenty of other posts available!

Permanent Contract Information:
Annual Leave: 33 days per annum (inclusive of public holidays when permanent contract starts)
Other Benefits: Pension scheme, interest-free season ticket loan, and a free confidential telephone counselling service

Salary: £27,986 per annum

Job Context:

Working within a well-established charity, providing essential services for vulnerable individuals in an 87 bed hostel setting. Their mission is to empower young people by offering them the resources, skills, and opportunities to create a brighter future. At the heart of their work is the provision of accommodation and holistic support services to young people aged 16 to 35 who are facing homelessness.

The housing project operates 24/7, offering temporary accommodation for single young people facing a range of challenges, including issues related to mental health, substance misuse, domestic violence, and previous offending. Working in close collaboration with external agencies to provide a comprehensive support system that addresses not only housing needs but also the broader, holistic needs of our residents.

Job Purpose:

The Housing Options Officer will provide direct support to vulnerable young people, assisting them in moving toward independent living. This involves offering high-quality advice and guidance on housing options, benefits, budgeting, and life skills, all within a psychologically informed environment. The role requires collaboration with various external agencies to ensure that the diverse needs of the residents are met.

Duties and Responsibilities:

Housing Needs:

• Conduct interviews, assessments, and move-ins for potential residents in a timely manner, ensuring thorough inductions for new residents.
• Develop outcome-focused support plans and conduct needs and risk assessments.
• Provide benefit advice and guidance to residents, helping them maintain their accommodation and prevent rent arrears.
• Work closely with external agencies to address the wider needs of the residents, including Floating Support, Housing Services, and more.
• Ensure incidents and complaints are reported and managed in accordance with organizational policies.
• Actively source and manage move-on opportunities for residents, coordinating with housing providers as necessary.

Support Needs:

• Provide a welcoming environment for new residents, supporting them with life skills, social behaviour management, and access to other services.
• Manage financial aspects, including budgeting and benefit claims, and collaborate with the Income team to address any rent arrears.
• Address any anti-social behaviour issues and take appropriate action in accordance with policies.

Health and Safety:

• Support residents in understanding and adhering to health and safety policies, including security and safeguarding procedures.
• Ensure all incidents related to safety and security are appropriately managed and reported.

General:

• Serve as a shift lead when required, managing daily tasks and resident movements, and handling emergencies such as fire alarms.
• Build and maintain positive relationships with external agencies to benefit the support needs of the residents.

Income Maximisation:

• Work proactively with residents to minimize rent arrears and manage rental income, ensuring that all targets are met in line with organizational policies.

Regulatory Standards and Compliance:

• Ensure all residents can influence service delivery and comply with regulatory standards.

Data Protection:

• Maintain the confidentiality and integrity of residents' personal data, ensuring compliance with GDPR regulations.

Other:

• Provide cover at other locations as needed for holiday or sickness within the housing department.
• Stay up to date with current housing legislation and welfare benefits.
• Attend training and development activities, including occasional overnight stays.

Competency:

The ideal candidate will demonstrate reliability, strong organizational skills, and the ability to work both independently and as part of a team. Commitment to working flexibly when needed and a passion for supporting vulnerable young people is essential.

If you are a highly motivated individual with a real passion and desire to support young people facing homelessness, this could be the opportunity for you! Apply Now!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Stalking Advocate

Location: South West London 2 days a week, 3 days from home
Salary: £14-£19 per hour
Hours: Full time - 35 hours a week

Job Overview:
We are seeking a passionate and skilled Stalking Advocate to join our team. In this role, you will provide expert advocacy and support to individuals experiencing stalking, managing a caseload of 20-25 clients. You will be responsible for delivering robust risk assessments, devising safety plans, and providing information on stalking legislation, all while working closely with relevant agencies to ensure the highest standard of service.

Key Responsibilities:

• Deliver comprehensive risk assessments and safety plans for victims of stalking.
• Provide expert advice and guidance on stalking-related legislation.
• Manage a caseload of 20-25 clients, ensuring each client receives tailored advocacy support.
• Conduct initial assessments, develop support plans, and work with relevant agencies to deliver comprehensive care.
• Maintain accurate, confidential records using our case management system.
• Adhere to high service standards and comply with all policies and procedures.
• Identify and maintain appropriate boundaries in client interactions, referring to other services as needed.
• Stay informed on the latest developments in the violence against women and girls (VAWG) sector.
• Proactively develop professional skills through reading, training, and attending relevant courses.

Other Responsibilities:

• Be an ambassador for the organisation, representing its mission, vision, and values.
• Participate in team meetings, supervision sessions, and training, contributing to the ongoing development of the team.
• Support operational team leaders with additional tasks as required.
• Adhere to all organisational policies and procedures.

Essential Requirements:

• Experience in providing advocacy support, ideally within the VAWG or stalking sector.
• Knowledge of stalking legislation and an understanding of safety planning and risk assessments.
• Strong communication and interpersonal skills, with the ability to manage a diverse caseload.
• Commitment to maintaining high standards of confidentiality and professional boundaries.
• Ability to work independently and as part of a team.

Join us in making a difference in the lives of stalking victims!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Evening / Night Assistant Domestic Abuse Worker

Rochdale

Perm

£10,347 + £50 per sleep allowance

Part time - 16.33 hours per week on a 3-week rolling rota

Our client

Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.

We are currently recruiting for 3 Evening / Night Assistant Domestic Abuse Support Workers to join the team on a permanent basis following the successful acquisition of a new Refuge service in Rochdale. This is part time role, working 16.33 hours per week on a 3-week rolling rota.

The role

• To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
• Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
• Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
• To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
• To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
• To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Rochdale DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
• Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
• To work in-line with the project's budget, adhering to financial policies and procedures.
• To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
• To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
• Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
• Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
• To actively promote the service and the organisation.
• To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.

The candidate

• Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
• An extensive understanding of individuals and families who have or are experiencing domestic abuse.
• Knowledge of working as part of a team, working on own initiative and managing time effectively.
• Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
• Knowledge of providing support on agreed outcomes of assessment support plans.
• Knowledge of assessing and implementing risk assessments, including DASH Ric.
• Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
• Knowledge of welfare benefits and relative legislation.
• Knowledge of health and safety and lone working.

Benefits

• Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
• Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
• Bike to work scheme
• Salary sacrifice tech scheme including all products from Currys.
• Christmas saving scheme - save January - November.

As this post is at women only project schedule 9 of the Equality Act 2010 applies. An Enhanced DBS will be required for this role of Evening / Night Assistant Domestic Abuse Worker.

If you feel you meet the above criteria and are ready for a new opportunity, please apply today!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

1. As part of the Black Student Advocates team, act as a point of contact for Black students and advocate on their behalf.

2. Work with the Students’ Union to proactively seek out and create opportunities Black British students to be heard, including events and activities aimed at attracting engagement from Black British students.

3. Work with the Black Student Advocates team to assess issues affecting Black British students and propose potential solutions.

4. Ensure that Black students are represented at democratic Students’ Union meetings.

5. Contribute to the creation of a culture in which bias is positively challenged.

6. Liaise with University colleagues to support the development of a more inclusive learning and teaching environment and practices.

7. Provide feedback to University support services in relation to inclusion and accessibility for Black students.

Starting salary of £30,000 per annum | Full-time (35 hours per week) | Permanent

These posts will be based in various West London locations (primarily Ealing) and will also involve some community based and remote working dependent on client, service delivery and organisational requirements

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

About the role

Due to additional funding, Women and Girls Network (WGN) is now seeking various additional Independent Sexual Violence Advocates (ISVA) to join our team of ISVAs at the West London Rape Crisis Centre. There are three opportunities within the ISVA service; we are hoping to recruit a Black Women’s ISVA and two generic ISVAs. When applying, please see the related application packs and indicate which role/s you would like to be considered for

Our team of ISVAs provide high quality, specialist support to women in London who have experienced any form of sexual violence and are engaging (or considering engaging) with the criminal justice system. 

About you

The ideal post holders will be experienced in working within a multi-agency framework to provide direct and dedicated advocacy support to women. If you have the proven ability of supporting women to access the advocacy, support and services they need including routes to accessing justice and are passionate about supporting survivors of sexual violence and abuse, then we would love to hear from you. We’re seeking ISVAs who will thrive in a multi-cultural feminist environment. We are particularly keen to hear from applicants who have experience of working with one or more of the following: 

• Women and girls from Black, Minority, and Global Majority communities – ensuring that issues related to diversity and identity are effectively understood and sensitively worked with

• Women and girls with mental health presentations including high risk and multiple needs

• Experience of supporting survivors through the criminal justice process from report to court and post-trial as necessary

• Experience of working from a multidisciplinary approach – supporting and advocating for survivors to access the services they require including forensic medical examination, therapeutic support, sexual health, housing and mental health services

• The ability to offer effective short term and longer-term support and interventions

How to apply

Please visit our website to download an application pack. Completed application form and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 30th September 2024.

Interview details

Interviews are expected to take place in person in the week commencing Monday 7th October 2024, however, please note that dates may be subject to change.

Further Information

This post is subject to satisfactory references, social media screening and a DBS check.

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.

WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

This role is not open to sponsorship

An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.  As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.

• Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
• Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
• Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
• Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
• Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
• Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
• Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
• Prioritise work to complete assignments in a timely manner.
• Assist other members of the Site Services and Facilities teams as required.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date:  Interviews will be held as and when applications are received.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.