Supporter Journeys Manager Jobs

We are looking to recruit a self-motivated and highly organised person to join a health focused Trust as the Research & Policy Team Administrator on a full time temporary basis for 2-3 months with potential to become permanent. This role offers hybrid working with 3 days per week in their Central London office and 2 days working from home. Starting early – mid January.

Developing effective working relationships within the team will be crucial. You will also work with a range of external and internal stakeholders, including research collaborators and other support staff across the Trust.

You will have prior experience in PA, EA, administrative assistant or a team coordinator role. More importantly, you will possess exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You’ll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanor.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you’re eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

Work with the Governance Business Partner to provide support to the Chief Executive

• Routine Diary Management: scheduling 1-1/ small group internal and external meetings
• Processing expense claims and completing monthly credit card reconciliation(s)
• Liaising with external event organisers to gather speaker information, format and share PowerPoint presentations and track speaking engagements for relevant reporting
• Assisting with general administrative tasks, including organising digital and physical files, printing relevant resources, greeting visitors on site.

Provide support to the Research & Policy team.

• Administrative support, including:
  • diary management for the Director of Research & Policy
  • ad hoc diary support for the Deputy Director of Research and Deputy Director of Policy
  • booking travel, accommodation, conference registration and visas where required, and filing individual expense claims on behalf of the Research & Policy Team
  • completing monthly credit card reconciliation(s) and obtaining approvals for team expenses where appropriate

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

Data Officer

  JOB SUMMARY 

Job Title: Data Officer

Location: Staffordshire  Lichfield Office Based

Salary: £ 23,870  per annum  ( Pro Rata salary £14,322)

Hours of Work: 22  Hours per week  3 full days 

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their        families.

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About the role

This multifaceted role requires the ability to manage, interrogate and evaluate  data and compile accurate reports to enable crucial reporting to funders. This role enables the post holder to facilitate the end to end process ensuring the data input into the system allows for accuracy in reporting on funding contracts.  The postholder will have a keen eye for accuracy and be able to interrogate  case management systems to extract relevant data.

• To facilitate data collection, consolidate, analyse and organise reports  for funders and internal teams with precision and attention to detail.
• To support the COO  with daily operations by ensuring that data is accurately and appropriately recorded in the case management system to facilitate the reporting required.
• To aid in the administration and advancement of the online case management system.
• To generate reports and statistics to disseminate the results of the Pathway Project.
• To work with colleagues to include data impact in the storytelling and case studies within funding, trust or grant  applications to demonstrate the impact of the Pathway Project whilst maintaining the confidentiality of our clients.
• Support Pathway Project to maintain  excellent relationships with funders, grant makers or trust managers and  ensuring the data required for reporting is recorded accurately to facilitate that reporting.
• To attend and participate in both staff and stakeholder meetings, as and when required.
• To strictly adhere to the specified timeframes and milestones mandated by our funders and guarantee the prompt submission of bids, reports and returns.

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role.

 Person Specification

Essential

• Experience in data collection, data analysis techniques & presentation of data whilst maintaining a high level of attention to detail.
• Strong analytical skills with the ability to present complex data in a simple format.
• A good understanding of Microsoft Office, particularly Outlook, Excel, with awareness of databases.
• Excellent written skills, with experience of writing reports, guidance or briefings.
• Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.
• Demonstrable excellent customer service  delivery for all stakeholders, clients and partners.
• Strong commitment to team members, the work team and the wider organisation’s values and ethos.
• An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
• An understanding of and a commitment to equal opportunities in employment and in-service delivery.

Desirable

• Experience of working in the charity sector and understanding how Charities are funded.ent with confidential data
• Experience of working in an environment with confidential data.
• A desire to be part of a process to develop better responses to domestic abuse and evidence of a commitment to this area.

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

Safeguarding Statement

Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts.

We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9.

The role is subject to a 6-month probationary period.

How to apply:

Closing date – 9am Monday 6th January

Shortlisting will be Tuesday 7th January and successful candidates notified and invited to interview

Interviews will be held at the Hope Centre Lichfield Thursday 16th January - (Invite Only)

Please complete an application form found here and enclose a CV together with a covering letter 

Location:            Manchester Hub (working across Greater Manchester)

Contract type:   Fixed Term until 31st July 2025

Salary:                Grade 3 -  £31,133.37 (pro-rata for part time)

Hours:                 Part time – 30 hours per week

Closing Date: Sunday 5th January 2025 at 11.30pm

This role is ring-fenced for those with lived experience of multiple disadvantage. 

Are you dedicated to empowering people with experience of homelessness? Do you have excellent communication interpersonal skills and a commitment to overcoming barriers to healthcare faced by those with lived experience?

Join Shelter and you could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will support the Project Coordinator to deliver the My Health Matters Project in Manchester including the Homeless Health Peer Advocacy service. The Service is delivered by volunteers with lived experience and is a front facing project delivering 1 to 1 support on an outreach basis. You will help to recruit volunteers and support them through their induction with Shelter; provide day to day support for peer advocates and peer research volunteers; accompany volunteers on outreach appointments, support with referrals, attend group meetings, administer expenses and other admin duties. The post will be based in our office at Swan St but will require travel across Greater Manchester and occasional travel to other cities including possible overnights.

About You

You understand the barriers to accessing healthcare faced by people who are experiencing homelessness and can form professional relationships with peer advocates and Homeless Health Peer Advocacy clients, all the while following relevant guidance and safeguarding procedures.

You empower those with lived experience through your excellent interpersonal and communication skills and you are as comfortable working collaboratively as you are working independently.

Most importantly, you are dedicated to developing your skills to support others in the role and committed to Shelter’s purpose and values of equality and social inclusion.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

My Health Matters is a peer-led health inclusion project that works towards an inclusive health system where everyone has access to the health care they need. My Health Matters supports people experiencing homelessness to address physical and mental health issues through the delivery of a Homeless Health Peer Advocacy service. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently. The project brings together frontline health and social care services with those with lived experience supporting the co-production of solutions to health inequalities in Manchester.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the About You points in the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Prospectus is delighted to be partnering with a charity that owns and runs a network of schools and academies in England and Wales. The organisation continues to be at the forefront of education for girls providing transformational bursary awards to help even more girls learn without limits, now and into the future. 

To support in their next phase of development the organisation is recruiting for an experienced Head of Communications to help achieve their aim of ‘reaching as many girls as possible’ by communicating key messages, promoting the benefits of their education, and articulating the core values that drive their growing family of schools.

The Head of Communications is a senior leadership role reporting directly to the Director of Marketing & Engagement. The role is responsible for leading the central communications team and working collaboratively with marketing and communications teams based in each of their schools. Responsibilities include developing and leading the communications strategy for the organisation and their 25 schools, managing reputation with all stakeholders, and developing the brand voice and core messaging hierarchy, ensuring their narrative is consistent and compelling across all channels. In addition, the Head of Communications will lead on all issues and crisis communication activities, overseeing communications from the CEO and Trust Office based departments and lead external communications across media and owned communication channels. 

The successful candidate will bring significant experience in a leadership position within a fast-paced and high-profile communications team. You will have extensive understanding of strategic communications campaigns, news agendas, and digital communications, including measuring effectiveness, and demonstrate effective leadership skills having managed a communications function in previous roles. You will bring experience of working with a wide range of stakeholders and providing guidance to senior leaders. In addition, you will have strong experience managing crisis communications and bring a passion for the mission. 

To apply please submit your CV and a two-page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the organisation and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application 

Are you a qualified accountant (CCAB, CIMA or overseas equivalent) with an excellent understanding of all thing’s financial management? Then join Shelter as Head of Financial Planning and Analysis and you could soon be playing a leading role at the heart of our Finance team, overseeing our budgets, forecasts and financial analysis.

About the role 

As leader of the FP&A Team, the Head of FP&A is accountable for the provision of financial information and expert insight to enable effective, strategic decision-making throughout Shelter. They play a key role in the delivery of Shelter’s strategy by helping ensure that resources are being utilised in the right way and the organisation is financially sustainable in the long term. To do this, they combine their technical expertise and strong business acumen with excellent leadership and relationship management skills. 

About you 

For this role we are looking for you to have a strong understanding of strategically aligned financial planning and experience of leading a team in financial planning exercises. You will be professionally qualified in accountancy. Additionally, we would like you to have experience of financial modelling, and it’d be even better if you also have knowledge and experience of financial planning software and PowerBI.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, Blue Light Card discounts, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Shelter’s Finance Team sits within the Strategy Enablement Directorate, which also includes HR Operations, Technology and Data, and Governance, Planning and Property. The Finance Team consists of 30 people led by the Assistant Director of Finance.

The Head of Financial Planning and Analysis leads the Financial Planning and Analysis (FP&A) Team and reports to the Assistant Director of Finance. FP&A produces financial reports and analysis, provides expert advice, and enables collaboration to support effective decision making throughout the charity.

Any applications submitted without a cover letter will not be considered.

 About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Prospectus is delighted to be supporting our client as they look to appoint a COO to their team to develop and strengthen their internal operational capacity and support the organisation as it continues to grow following the recent celebration of its 50th anniversary. This position is offered on 2-year fixed term contract. The role is a full-time hybrid basis with a minimum of 2 days working in the London office a week.

The organisation's listening service caters to all LGBTQIA+ communities in the UK. This is a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health, and emotional well-being. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers offering a vital service to people across the country in times of need, but also providing incredible insights into the issues that impact the LGBTQIA+ community the most.

Having been largely volunteer-resourced for most of its history, our client has recognised that the charity has outgrown the ability to remain entirely volunteer-led and has sponsored a cultural shift within the organisation. Since 2021 they have been on a journey to establish a staff team and are now looking to introduce this new role as they grow throughout 2024 to a team of 11.

The COO will join the Senior Leadership Team and will drive the development and implementation of the organisation’s strategy and operational plan to support longer-term evolution and growth of the organisation and its services. This will involve focus on the organisations IT and technical infrastructure with oversight on other business and governance functions. You will review key areas of the organisations operations and identify the best ways to manage in-house and outsourced functions to ensure operations are smooth, effective, and sustainable.

The successful candidate will be a collaborative and hands-on leader professional with board experience of a wide remit of functions including IT, Finance, HR, and Facilities. You will have strong project management skills with a track record of successfully driving small to medium sized projects and co-ordinate teams of people to deliver activity. You will have excellent communication skills with the ability to engage with stakeholders at all levels and bring people along with new ideas and initiatives.

Prospectus invests in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. The charity recognise that they are currently underrepresented within the organisation from black and people of colour communities and actively encourage applicants from this group. If you have any disability and require reasonable adjustment/s to any part of the process, then please reach out to Matt Till.

Does your extensive experience of delivering and implementing AREI strategies within a complex organisational structure include having collaborated and co-produced solutions with a wide range of stakeholders? Then join Shelter as Head of Equity, Inclusion and Anti-Racism and you could soon be playing a pivotal role within our Equity, Inclusion and Culture Directorate.

Interview stage 1 – online: Monday January 27th, 2025

Interview stage 2 – face-to-face, Old Street, London: Wednesday 5th February, 2025

About the role

Join us, and you could soon be responsible for leading on the design and delivery of Anti-Racism, Equity and Inclusion (AREI) development plans and the management of change in support of Shelter’s strategic and operational plans. Along the way, you’ll get to work with a variety of Directors and Human Resources colleagues, as well as a number of key stakeholders across Shelter  to operationalise programmes and interventions which will help the organisation achieve its strategic objectives. Providing strategic oversight and professional advice on AREI matters, supporting best practice development, facilitating regular workshops, training programmes and events and providing regular reports to inform Equity & Inclusion I decision making – these are just some aspects of this high-profile role.

About you

An excellent leader and project manager, your career to date will need to include extensive experience of mobilising teams to support the development of measurable initiatives to drive and embed cultural change and inclusion within an organisation. We’ll particularly be looking for a pragmatic and proactive approach, with a history of co-designing and delivering Equity, , and Inclusion (E&I) initiatives that resonated with an organisation’s core values and were pivotal for driving forward their ambitious goals. A flair for turning concepts into actionable plans is essential too, as are strong communication and presentation skills and the ability to influence and collaborate across all levels of an organisation. In short, you’re a strategic thinker with a values centred approach, E&I expertise and proven experience of leading and managing others.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture (EIC) Directorate was created in 2021 to look at the future with an equity lens across Shelter and Shelter Scotland as a core part of our strategic aims.  It combines critical enabling functions to achieve this: a defined anti-racism, equity and inclusion programme, effective internal communications and engagement, dedicated lived experience activity, innovative learning, and quality volunteering.

Any applications submitted without a cover letter will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About Mindworks /Surrey Wellbeing Partnership

Mindworks is Surrey’s Children and Young people’s Emotional Wellbeing and Mental Health Service made up of an alliance of organisations working together in partnership.

It includes Surrey & Borders Partnership (SABP) NHS as the lead provider, national charities including Barnardos, National Autistic Society, and local charities who are represented by the ‘Surrey Wellbeing Partnership’. 

There is a range of support, depending on young people’s needs, and the service is underpinned by the THRIVE framework for system change, ensuring shared decision making and need is at the centre.

Job overview

Mindworks is increasingly making user voice and participation more central to everything we do, and a formal strategy is due to be launched in Winter 2024, to build upon the previous work to date and to continue our journey.

To support the exciting launch of this strategy, we are seeking to grow our team responsible for leading its implementation. This role is Mindworks facing, but the role is hosted by Surrey Wellbeing Partnership Charity.

Key responsibilities

-Support the Mindworks User Voice lead with the implementation of the newly launched strategy and action plan, alongside colleagues, young people and families.

-Undertake user voice/feedback insight analysis and recommendations to influence change.

-Provide assistance to our ongoing transformation by providing support to facilitate spaces for children, young people and parents and carers to influence service development decisions, alongside transformation leads.

-Lead on creating content for participation related updates for various internal and external platforms, including feedback loops children, young people and parents and carers.

-Provide support to plan and deliver opportunities for learning and developing participation practice for staff, with Mindworks User Voice lead.

-Connect with the wider Surrey voice and participation landscape to support our evolving joined up approach.

Shortlisting Criteria

There is a job description to consider but the below is what needs to be demonstrated in your application form:

· Level 4 Qualification or above in youth work, education, health or social care or related field (Essential).

· Degree level of equivalent (Desirable).

· Experience in creating inclusive and meaningful spaces for the participation of young people and/or families.

· A good understanding of participation, its principles and a strong belief in the value of working in this way.

· Experience working with young people and their families, ideally those who have experienced mental health challenges.

· Ability to work, and values in working, collaboratively.

· Skills in influencing and driving service changes.

· Strong and flexible communication skills.

Location

Based at home with some occasional travel in the Surrey area for workshops, meetings and participation activities.

Rewards/benefits

· Annual leave 25 days per year April-March for a full-time employee, based on 7 hour day.  Plus public holidays. This is pro rata for part time employees.

· Competitive employee pension scheme – 5% employer contributions.

· Opportunities for CPD.

· Remote working model.

· Supportive and flexible working policy.

· SWP’s benefits are currently being reviewed and further strengthened.

Role:

0.8 wte (Full time is 35 hours).1 year fixed term contract with potential for extension.

Are you an administrative professional who is looking for a new challenge?  Prospectus are excited to be working exclusively with a major livery company with their search for a new Administrator.

This role is available on a 1-year fixed term contract and part-time basis (3 days a week). The salary for this role is £31,000 FTE and is also available on a hybrid basis, where the postholder will attend the London office two days a week, which is based in close proximity to Cannon Street and Bank train station. You will have the opportunity to work from home one day a week.

In this Administrator role, you will report to the Charity Director. You will develop and maintain the Charity's administrative systems. You will service meetings and be responsible for carrying out clerking functions/minute taking for the board meetings, finance committee meetings, property committee and any others as required. You will process and record invoices for payment. You will undertake administration of the Salesforce database and ensure the system is kept up to date. You will also deal with telephone enquires relating to the almshouse and provide other administrative and secretarial support as required.

To be considered for this role, you will have demonstratable experience in office administration. You will have strong customer service experience, dealing with telephone enquires. You will have experience of minute taking in meetings.

You will have strong IT literacy skills, which includes experience of using Microsoft Office and Salesforce CRM. You will be a people person who has excellent written and verbal communication skills. You will have strong organisational skills and excellent time management skills

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

MLC is proud to be partnered with Citizens Advice to recruit their new Strategic Lead within their business development team, who provide analysis around the funding opportunities and challenges for the organisation as well as overseeing the strategy for the markets that the organisation currently operate in as well as new opportunities to drive further growth.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key responsibilities include:

• Lead the development and implementation of a number of market strategies, identifying opportunities for growth in existing markets as well developing business cases for new areas.
• Work with the customer journey team to develop new service design concepts, improving the user experience when interacting with local teams.
• Horizon scanning for new business development opportunities to ensure annual market growth.
• Grow and maintain relationships with a range of external stakeholders, including; directors of government departments and briefing the CEO on their meetings with government ministers.

The successful candidate will:

• Demonstrate a proven aptitude to develop and influence markets, with ability to switch flexibly between different topic areas.
• Be able to develop business cases, showing routes to market with pro’s and con’s outlined and analysed.
• Show ability to build strong working relationships and provide contributions to external advisory boards and working groups.

For more information on the opportunity or an informal discussion on your job search in general, please contact Jamie Elliott at MLC Partners.

Prospectus is excited to be partnering with a higher education college in the search for a Head of Development to join their collaborative and growing development team.

This Universitiy College is a progressive, international and inclusive community within the University of Oxford. Founded in 2008 ths College brings together researchers, students, teachers and practitioners with parity of esteem. As a graduate college they have approximately 675 students, 250 fellows, and around 6,000 alumni.

As the Head of Development, you will be responsible for growing philanthropic income over the next decade to support enhancing the student experience, transform the college's estate, host new academic centres and more. This role will focus on securing high value gifts and work to build long lasting relationships with individuals.

To be successful as the Head of Development, you will have previous experience in fundraising, particularly with securing major gifts. This person will be an excellent relationship builder and will be confident in working with both internal and external senior stakeholders. You will be able to demonstrate working with a team as well as, independently to achieve income generation success.

This role is a full-time permanent position that will have hybrid working in the Oxford office 3 days per week. The salary for this role is £48,000 to £62,000.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus.

If you are interested in applying to this Head of Development position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Salary: £31,133 per annum

Contract: Fixed term until April 2026

Location: Blackburn Central Library

Hours:37.5 hours per week  

Closing date: Tuesday 7th January at 11.30pm

Do you have a good understanding of how lived experience of bad housing or homelessness can impact an individual, plus a real desire and proven ability to help individuals to share their feedback, stories and experiences so that we can better help them in the future?

Then join Shelter as an Involvement Officer and you could soon be playing a vital role within a brand new project that aims to reach more people at risk of losing their homes and work with communities before they reach crisis point.

About the role

Your role will involve planning and delivering a programme of involvement activities with the aim of ensuring the views and experiences of individuals with lived experience of bad housing or homelessness informs all of Shelter’s work. We will also rely on you to deliver involvement activities across the organisation which will shape the ongoing design, delivery and governance of our work.

People with lived experience will be involved in a variety of ways too, including involvement groups, taking part in events within local communities, co-designing services and campaigns, sharing stories and speaking out about the housing emergency. You will work closely alongside people with lived experience to influence and steer the direction of Shelter’s work, so that lived experience informs everything we do.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you will ideally need some experience of facilitating involvement groups and other activities in order to involve people with lived experience in Shelter’s work while ensuring a safe and inclusive space where everybody can contribute. You will have a good understanding of how lived experience of housing problems can impact people and be able to support them to talk about their experiences.

The ability to plan and co-ordinate involvement activities with local teams and have several activities running during the same time period, is important too, as is a flair for developing successful relationships with colleagues across a large organisation, as well as with local organisations and partners. Some experience of presenting information verbally and in writing is also required, as is proficiency using IT tools to carry out your day-to-day work, including case management systems, Microsoft Office, internet, email and online meetings.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

We have launched a new 3-year project with a leading UK Bank which aims to help more than 3,000 people at risk of losing their home during the cost of living crisis and build financial resilience in local communities to help prevent homelessness.

Every day Shelter’s frontline services hear from people who are really struggling and don’t know how they’re going to pay their rent or put food on their table. Our ambition is to do more to stop people from becoming homeless in the first place by working with them before they reach crisis point.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Prospectus is excited to be partnering with our client to recruit a Head of Fundraising. The organisation is the leading national charity for kinship care. All of their work is informed by the experiences of families. From their on-the-ground programmes and peer support service to their co-produced campaigns, families are at the heart of everything they do. The organisation works relentlessly to raise awareness, influence policy and practice and scale their services, until every kinship family is able to access the support they need and deserve.

The Head of Fundraising will be a strategic thinker and hands-on fundraiser who can drive forward the organisation's fundraising strategy to generate income and expand the charity's work. Leading and supporting a small, ambitious fundraising team the post holder will have responsibility for all aspects of fundraising including developing new income streams and effective collaboration with colleagues to ensure successful project delivery and timely and accurate processes and reporting. Working closely with the senior leadership team you will help to advance the mission and growth of the organisation and achieve their strategic aim of ensuring that every family has the support they need.

To be successful in this role requires demonstrable experience of leading high performing teams to secure income from diverse income streams, including from trusts and foundations and statutory sources. You might come from a fundraising or business development background, with senior level experience of managing both. Direct experience of managing tenders and local authority commissioning would be ideal. Equally, experience of Major Donor or Corporate Partnerships fundraising would be an asset. You’ll thrive in a fast-paced role and be excited about developing a new role and team in a growing charity.

This is ideally a full-time role; however, a minimum of 28 hours will be considered. It is a permanent position with a salary of £52,000 to £55,000 plus a London weighting of £3,226.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.   
 
To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Prospectus is delighted to be partnering with the our client to appoint their new Head of Development. The organisation is an independent charity providing crucial support to music professionals across the UK whose lives have been impacted by physical or mental health. Over the last five years, they have distributed nearly 3,500 hardship grants totalling over £3.3million.

The Head of Development will be responsible for developing and delivering innovative fundraising strategies and awareness raising activities to diversify current income streams. You will manage stewardship activities for existing donors and identify and cultivate relationships with potential corporate partners and major donors.  Reporting to the CEO, you will play a key role in organising and executing fundraising events and preparing introductions for the CEO and Trustees in the major donor pipeline.

You will have significant experience of working in a complementary within a charity or arts organisation setting and will ideally have an understanding of the UK arts funding landscapes as well as those of the wider charity sector. You will have proven experience of securing significant income through high-value donors and will have a good understanding of legacy and corporate fundraising.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.