Supporter Fundraising Manager Jobs in Manchester
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based dynamic Media and PR Manager to take the lead on media engagement and PR activities, helping to:
- build our brand profile in the UK
- raise awareness of the work we do.
- foster external relationships with journalists, potential ambassadors/advocates and others
- work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results.
- pitch stories and interviews; and create content, campaigns and other materials, to secure media coverage
If you are a proactive and motivated media and PR professional with a good understanding of global issues, looking for an exciting new challenge within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Tuesday 7 January 2025, 9am UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please ensure you have read the Candidate Pack in full before applying
The client requests no contact from agencies or media sales.
About Us
akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.
Job Summary
We have one 14-21 hours part time role that can be based from our Manchester, London, Bristol or Newcastle office. The salary for this role is £12,658-18,987 per year (£31,645 per year full time equivalent). This is a temporary role on a one-year fixed term contract.
This is an exciting opportunity for a well-organised and professional individual to join our team to support our work with young LGBTQ+ people facing homelessness. This role will support the Fundraising team to maximise their database usage by acting as an in-house CRM and data expert. The successful post holder will contribute to the organisations financial success by delivering key learnings to inform fundraising strategy.
Key Responsibilities
- Work with the Fundraising team to maintain the accuracy, consistency, and integrity of data within the Access Charity CRM.
- Regularly audit the database to identify and rectify data quality issues.
- Implement best practices for data entry, data management, and data governance.
- Serve as the primary point of contact between the charity and the Access Charity CRM provider, project managing the development of new CRM features, training programs, and system enhancements.
- Provide ongoing support and training to staff, ensuring they are proficient in using the CRM to its full potential and troubleshoot CRM-related issues, coordinating with the provider for resolution.
- Develop and maintain data dashboards and reports that provide actionable insights to support fundraising strategies.
- Analyse fundraising data to identify trends, opportunities, and areas for improvement.
- Collaborate with the Fundraising team to develop data-driven approaches to donor engagement, retention, and acquisition.
- akt may from time to time require you to undertake additional or other duties as necessary as commensurate with the role.
More information about the role can be found in the job information attached to this advert.
Application deadline: midnight (11.59pm) 30th December 2024
Please note - applications will be reviewed as they're received and interviews conducted on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Partnership Manager
Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month
Salary: £42,000 - £46,000 (London), £39,000 - £43,000 (Manchester, Birmingham)
Hours: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Overall purpose:
The main purpose of the Senior Partnerships Manager role is to lead on the delivery of first-class account management and development of corporate partnerships that maximise impact and income for Breaking Barriers. The role has line management responsibility to Partnership Managers who are responsible for the delivery of their portfolios and projects to drive the team’s strategy.
Working closely with the Director of Income & Engagement, Head of Corporate Partnerships, and other Senior Fundraisers, you will be responsible for launching and retaining partnerships, deepening relationships and identifying opportunities for growth. This will include the planning, testing and implementation of new corporate partnership ideas and initiatives to help Breaking Barriers in its mission.
The successful candidate will have experience managing and/or securing complex five and six figure partnerships and a proven record achieving significant account growth and retention targets. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. Ideally, the successful candidate will also have line management experience and the ability to develop talent within the team. An understanding of the HR & Talent Development and/or CSR spaces would be advantageous.
Role Summary:
- Work with the Head of Corporate Partnerships and other Senior Managers to ensure the successful delivery and continued growth of our corporate partnerships and business development strategies at Breaking Barriers
- Manage a portfolio of strategic partnerships, and support the wider Partnership Management team to deliver on their key partnerships and maximise value
- Drive growth at Breaking Barriers through identifying and developing opportunities for additional income from existing partners, and by proactively engaging new business prospects
- Provide leadership to line reports, encouraging their professional development and the growth of their partnerships
- Lead on developing and driving forward the Business Behind Refugees movement as a key business development and partnership development tool
- Represent the Corporate Partnerships team as a senior fundraiser, utilising expertise and relationship skills to advocate both internally and externally
- Ensure timely and accurate data collection and reporting on corporate partnerships income
- Work with the Head of Corporate Partnerships to develop and implement effective policies and procedures for demonstrably successful corporate partnership account management
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Saturday 4th January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with an awesome charity who are looking for a passionate Corporate Partnerships Manager - account management - to join their team for an initial 9 month contract.
Key Responsibilities:
- Manage high value existing and new business partnerships in order to deliver on partnership objectives and maximise income, support and awareness for the charity
- Support new business development and develop regional small business in line with objectives.
- Implement national, regional, and local corporate partnership initiatives.
- Develop and deliver innovative approaches to achieving fundraising targets and new opportunities for employee engagement.
- Lead on designated partnerships, projects, and events contributing to the partnership plan.
- Implement and maintain excellent communication procedures with colleagues and key stakeholders to coordinate delivery and raise awareness of partnership objectives and targets.
- Represent the charity at corporate events as required.
- Administer appropriate income/expenditure procedures, produce monthly reports, and maintain accurate records of fundraising and other activity.
Person Specification
- Understanding the corporate sector and raising funds and awareness from partnerships
- Appreciation of equalities and diversity and how it affects this position, the organisation and supporters.
- Experience of working in a demanding and profit driven corporate/business, fundraising, sales or marketing environment.
- Managing profitable client/donor relationships within large and complex organisations/companies
- A proven track record in implementing and managing account plans and delivering financial targets.
- Experience of managing corporate relationships or equivalent.
What’s on offer:
- An initial 9 month contract
- A flexible hybrid or remote working pattern
- A salary of £40,000 is on offer
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Closing date: Tuesday 14th January 2025 at 9am
38 Degrees is undertaking a bold digital transformation of our product estate in order to affirm our position as a leader in the digital campaigning world. Over the next 18 months and beyond, we will be running parallel workstreams where we maintain our current in-house toolsets alongside delivering a transformation project working with some world class technology providers.
This is a really exciting time to be joining us as we move forward with our desire to extend the range, nature and quality of the digital experiences we provide our supporters. We are seeking a dynamic and experienced technology thought leader to work with our Technology Director on a range of initiatives; overseeing day-to-day technology operations, managing aspects of our digital transformation, spearheading new product design efforts, and managing supplier relationships.
Your background and experience
We want to work with someone with a proven record of getting things done, and done well, in cognitively challenging technology environments. You’ll be someone who has set vision, influenced strategy and led people to successful outcomes. You’ll have excellent knowledge of today’s technology and a palpable curiosity around the technology of tomorrow.
Your key responsibilities will include:
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Leading two concurrent workstreams
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Direct project delivery across CRM, Call To Action and Analytics transformation projects
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Maintaining the quality and stability of our current technologies
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Working with a range of internal staff to sustainably manage and deliver change and development requests
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Managing contractor relationships and deliverables
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Overseeing data architecture, migration and the integration workstreams of our new estate
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Ensuring technical governance and risk management
The skills you’ll need will include:
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Proven enterprise CRM implementation experience
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Strong vendor and contractor management capabilities
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Data migration and integration project expertise
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Budget control for complex projects
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Technical, and non technical, project governance knowledge
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Stakeholder management at senior levels
You’ll likely have:
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5+ years of managing and working within complex technology programmes
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CRM platform implementation experience
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Worked in data transformation project delivery
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Multi-vendor technology integration experience
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Managed and co-ordinated contractor teams
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Overseen risk and compliance management in technology contexts
And the following would be nice to have but are not essential:
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Knowledge of the following applications; Salesforce, Tableau, API integration platforms like Mulesoft and CTA tools like Action Kit, Engaging Networks, Movement Industries etc.
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Agile delivery methodologies
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Change management expertise
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Non-profit sector experience
And finally - you’ll need a passion for being part of our mission to make the country a fairer, more respectful, more sustainable place, and a hunger to give our supporters the power to help make that happen.
About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
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Paying for childcare whilst you’re at 38 Degrees interviews or tasks
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Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
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Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
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If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max. word count: 2000 words across all questions)
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Select an application you regularly use and describe three key design features that enhance its user experience. What considerations do you think influenced these design choices?
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Please outline a challenging technology project you have led, describing the primary obstacle encountered and your solution.
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Describe an approach to migrating data and users from multiple systems to a new CRM platform while maintaining business operations.
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Explain your methodology for managing contractor teams to ensure successful delivery of complex technology projects within time, quality and budget parameters.
Please ensure applications are answered for your application to be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.
In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.
As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
‘’Myself & my husband honestly can’t quite believe how powerful Mr Duckie is! Mr Duckie’s arrival definitely made the Hickman line insertion as smooth as possible for our son. We will be forever grateful for such a fantastic initiative to help us navigate this challenging, confusing time for him’’.
Every week in the UK around 30 families will receive the devastating news that their child has cancer.
The Give A Duck Foundation is a children’s cancer charity, supporting children who have been diagnosed with cancer throughout the UK. They provide Chemo Duck packs to every UK Principal Treatment Centre and over 30 UK shared care hospitals. Chemo Duck is fitted with medical lines and ports to mirror those of the child and offers comfort and support to children from the start of their treatment journey.
This inspirational charity is looking for an exceptional Regional Fundraiser to join the small but mighty fundraising team and help raise the vital funds needed to make its mission possible; they can’t stop children getting cancer, but they can help to make the treatment journey easier.
The Role
Working closely with the Fundraising Manager, the role of the Regional Fundraiser will involve leading on all aspects of fundraising. Duties will include:
- Expanding current fundraising and volunteering activity to create new opportunities for the charity
- Developing and agreeing a fundraising plan with the Fundraising Manager, including measurable targets and outcomes.
- Contributing to all aspects of the charity’s work through communication with health care professionals and families in conjunction with the Fundraising Manager.
- Recruiting, managing and motivating Community Ambassadors and volunteers to successfully grow income and widen awareness of The Give A Duck Foundation.
- Updating the charity database (currently E-Tapesty) to report all communications and finances
The Person
To be considered for this exciting role you will ideally have fundraising experience, however we are also keen to hear from those with customer service, sales and volunteer management experience.
Knowledge of forecasting, budget management and experience of working towards targets or KPIs is essential, and the ability to identify appropriate fundraising opportunities is key to being successful in this role.
Perhaps most importantly you have the ability to deal with families and supporters, sensitively and with empathy while remaining a committed ambassador for this fantastic charity, positively promoting the organisation and its work at all times.
Why The Give A Duck Foundation?
This is an exciting time of growth for the charity, offering a great opportunity for an experienced individual to really make their mark and be part of a small, friendly and ambitious team.
The charity offers a whole range of incredible benefits, including:
- 25 days annual leave plus statutory holidays
- Company laptop and mobile phone
- Pension
- Free onsite parking
- Occupational sick pay
- Development opportunities
This role is permanent and both full time and part time hours will be considered however a minimum of 3 working days per week is required. The role will be covering the North West with 1 day per week in the office located in Wakefield 41, Yorkshire. Travel is an expectation of this post, therefore a full driving licence and access to own transport is required.
Please note recruitment checks are undertaken in accordance with safer recruitment standards and the successful applicant will be required to undertake an DBS check via the Disclosure and Barring Service (DBS).
If you think you could be the right person to fulfil the rewarding responsibilities of this role, apply here, or get in contact Charlie, Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Senior Trusts Officer.
Salary: c£35,000 per annum.
Location: Remote (with occasional travel to London office).
Contract: Permanent, 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts Team playing a vital role in achieving that ambition.
As Senior Trust Officer you will work to secure multi-year donations from trusts and foundations to deliver a wide range of organisational priority projects and services.
You will also contribute to the development of the trusts pipeline to support the team's growth strategy.
We are looking for someone with demonstrable experience of securing five and six figure gifts from Trusts and Foundations.
How you'll help to create brighter futures
- Working collaboratively to deliver an annual 6-7-figure team target.
- Leading a team to ensure the delivery of income targets.
- Initiating and developing multi-year partnerships between trusts and foundations. Developing and implementing individual solicitation and stewardship plans, across the UK and internationally.
- Developing and implementing a communication and stewardship programme.
- Collaborating with fundraising colleagues to track and report on prospect management.
- Taking responsibility for ensuring that all fundraising partnerships with charitable trusts achieve their maximum potential.
Let's talk about you
- Do you have experience of trust fundraising with a strong track record of initiating new relationships?
- Do you have experience of managing relationships with Trusts and Foundations?
- Can you manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support?
- Do you have experience of preparing budgets for potential funders with working knowledge of charitable financial accounts?
It's an exciting time to join the Trusts team at Action for Children, and we are looking for collaborative, energised and forward-thinking individuals to join our ambitious team of fundraising professionals.
Please see the Job Description for the full list of accountabilities and requirements.
Good to know
Application Process
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
We do not offer sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on , , or to get to know us better.
Closing Date: Sunday 5th January 2025.
Interview will be scheduled for week commencing 13th January 2025.
See below for further information about working with us:
Closing date: Tuesday 14th January 2025 at 9am
Working arrangements: Remote working, permanent, regular or ad hoc (with frequent travel to London if not London-based) Please note that we also have approximately 3-4 team retreats per year which could be located anywhere nationally.
We have an exciting opening for someone to join our team as the Head of our Campaigns By You (CBY) team. We need a campaigns expert who understands politics, digital campaigning, platform management, partnership working and how to win both national and local grass roots campaigns.
The Head of Campaigns By You leads the CBY department, crafting plans and supporting the team to run impactful national and local campaigns launched by supporters and partner organisations, which aim to shape the country to be fair, respectful and sustainable. This role oversees the development, outreach and growth of our CBY platform to ensure that we’re giving the best possible support to petition starters and attracting a growing number of petition starters and partner organisations who share our values.
The Head of Campaigns By You must overview and lead the CBY team’s campaign outputs and the performance of the tech platform to ensure organisational health and sustainability. They manage risk, and are the escalation point for moderation decisions on what we host. They balance the CBY campaign team’s campaign portfolio to ensure that it’s engaging thousands of supporters and fundraising effectively in order to create political impact – and they lead the team to collaborate across the wider function and organisation. This is not a hands off role, you’ll be expected to lead the team by example.
Your background and experience
We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country – campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.
The CBY platform is central to our mission to give people power in order to make the country fair, respectful and sustainable. You understand how to translate complex issues into everyday understandable language and you’re experienced in running digital and offline campaigns that create change in local, national, political and corporate issue areas.
You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.
You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals alongside making the most of quick reactive opportunities.
And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
About us
38 Degrees is one of the UK’s biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
-
- Paying for childcare whilst you’re at 38 Degrees interviews or tasks
- Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
- Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
- If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max word count: 2000 words across all questions)
1. Tell us about a digital campaign you have been part of, including what you were trying to achieve, how you developed a strategy, how you brought team members together to action the plan, and what the results you achieved.
2. 38 Degrees is a digital-first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model – and why you think this specific form of campaigning can make a difference in the country.
3. Alongside offering free petition technology to individual members of the public, our CBY platform enables us to partner with other organisations so that they can run campaigns on our systems. Knowing what you do about 38 Degrees and our political positioning, who do you think would be a good new partner organisation for us to approach to work with and why?
4. You’ve noticed a news story blowing up this morning about unfair conditions for delivery drivers, it’s headline news across the country. We want to get a petition live by this afternoon and ideally have someone with a personal story as the petition starter. What sort of person would make the best story teller, and how would you go about finding them and persuading them to start a petition?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Business Development Manager
Specifications: Permanent – Full time
Salary: £45,000 per annum
Location: Remote working (UK office located in Central London)
Closing date: 3 January 2025
Cochrane is an international charity. For 30 years we have responded to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesising research findings and our work has been recognised as the international gold standard for high quality, trusted information.
Cochrane has ambitious plans to raise funds to support our work to address the world’s most pressing health challenges. This role will work closely with the Head of Business Development to implement a strategic fundraising plan to make those ambitions a reality.
We are seeking a self-starter; an experienced and energetic fundraiser with a proven track-record of successfully securing five and six figure gifts from a wide range of donors. You have experience of fundraising from global high-value trusts and foundations, as well as from government or multilateral donors (e.g. the European Union).
You are an experienced donor account manager with excellent communication skills. You will promote best practice within your field of expertise and will work to ensure the highest quality and levels of efficiency. You are aligned with Cochrane’s core mission and vision, and you will be comfortable brokering relationships with representatives from key donors.
Don’t have every single qualification? We know that some people are less likely to apply for a job unless they are a perfect match. At Cochrane, we’re not looking for “perfect matches.” We’re looking to welcome people to our diverse, inclusive, and passionate workplace. So, if you’re excited about this role but don’t have every single qualification, we encourage you to apply anyway. Whether it’s this role or another one, you may be just the right candidate.
Our organisation is built on four core values:
Collaboration: Underpins everything we do, locally and globally.
Relevant: The right evidence at the right time in the right format.
Integrity: Independent and transparent.
Quality: Reviewing and improving what we do, maintaining rigour and trust.
You can expect:
- An opportunity to truly impact health globally.
- A flexible work environment
- A comprehensive onboarding experiences.
- An environment where people feel welcome, heard, and included, regardless of their differences.
Cochrane welcomes applications from a wide range of perspectives, experiences, locations, and backgrounds; diversity, equity and inclusion are key to our values.
The client requests no contact from agencies or media sales.
HAMRAH seeks to equip Afghan civil society in exile to protect and strengthen the rights of vulnerable groups in Afghanistan, especially women and girls. We do this through core funding, capacity strengthening, network building and collaborative advocacy.
HAMRAH is hosted by Global Dialogue, an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, Global Dialogue provides funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.
We seek a Senior Programme Officer – Development & Advocacy to ensure timely and effective implementation of project deliverables through day-to-day management of activities and processes.
Hours This role is full-time (35 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.
Terms Fixed term Contract -1 year (subject to 12-week probationary period. Possibility of an extension dependent on funding)
Location Home Based. All locations welcome, you will need the right to work in the country that you reside in, we are unable to offer support with visa applications.
Reporting Reports to the Programme Director
Remuneration This role has been benchmarked at a UK salary of £44,500 (pro rata for a part time position). Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our employee’s workplace pension (on qualifying earnings).
Offer packages may vary dependent on location due to local legislations that we are obliged to adhere to. Variations to the advert are always discussed with candidates at the offer stage.
More about HAMRAH
The HAMRAH Initiative is designed to address the significant challenges faced by Afghan civil society organisations (CSOs) forced into exile, particularly women-led organisations, as they continue to provide protection for vulnerable groups within Afghanistan. The initiative focuses on fostering collaboration, knowledge-sharing, and advocacy to safeguard the rights of vulnerable populations, including women and girls.
Through sustained technical support and resources, HAMRAH aims to build a stronger Afghan civil society equipped with essential organisational infrastructure, leadership skills, and collaborative networks to preserve hard-won gains and advance rights and protections for vulnerable groups.
Currently, we are supporting 10 Afghan CSOs in exile, located around the world, that continue working partially or fully inside Afghanistan to protect vulnerable populations, including women and girls, LGBTQ+ communities, and individuals with disabilities.
More about Global Dialogue
We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and HAMRAH, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.
Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.
Overview
The Senior Programme Officer - Development & Advocacy will play a vital role in advancing the HAMRAH initiative and strengthening the resilience of cohort organisations through fundraising, research, joint policy advocacy, communication, and capacity development. This position requires a dynamic and caring professional with experience working with Global South CSOs, as well as the passion and empathy to drive strategic initiatives, build partnerships, and amplify programmatic impact. In this role, you will collaborate closely with HAMRAH's partner cohort organisations (10 CSOs in exile), mentors, the advisory board, and other key stakeholders. The right post holder will be comfortable responding to the needs of a cohort of organisations whose priorities may change, which can lead to working in ways that require flexibility. There will be opportunities to explore, discuss and debate new ideas and consider how the latest research could benefit the cohort of organisations.
The Senior Programme Officer - Development & Advocacy will report to Programme Director.
Job Description
Fundraising and Grant Writing: Work with the Programme Director to identify funding opportunities, lead the drafting and reviewing of proposals, concept notes, and grant applications for the HAMRAH initiative and its cohort organisations. Monitor funding trends and donor priorities to develop tailored and compelling proposals.
Policy and Joint Advocacy: Support HAMRAH and cohort organisations in designing and implementing targeted joint advocacy campaigns, including strategy and messaging development. Help facilitate policy dialogue and engagement with relevant stakeholders, including government officials, donors, and civil society networks, to advance the priorities of HAMRAH and its cohort organisations.
Research and Analysis: Conduct research and analysis to inform programme strategies, advocacy efforts, and policy development. This includes helping produce briefing papers, reports, and articles with clear recommendations based on HAMRAH’s work and evidence. Also monitor emerging trends, challenges, and opportunities in Afghanistan and other exiled communities across Global South to ensure programming remains responsive, relevant and impactful.
Communication and Reporting: Lead the development of newsletters and other digital communication materials to showcase HAMRAH’s achievements and cohort organisations’ work. If needed and approved by cohort, coordinate digital engagement strategies, including website updates and social media campaigns, to enhance HAMRAH visibility and outreach. Lead the drafting of narrative and financial reports to donors.
Capacity Development: support assessment of capacity-building needs of cohort organisations and develop tailored training plans to address identified gaps. When needed, provide technical support to cohort organisations to strengthen their operational and programmatic capacities.
Learning and Exchange: Support the planning and execution of online and in-person cross-learning exchange workshops with partner organisations in the Global South. Facilitate opportunities for collaboration and collective learning, and help establish global solidarity networks, platforms, and resources to enhance knowledge-sharing among cohort organisations.
Person specification
Required
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At least 5 years of experience in programme support across fundraising, joint advocacy, partnership, research and capacity development, particularly in the non-profit or international development sectors.
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Degree in a relevant field, or equivalent knowledge that could have been gained through lived experiences or informal learning.
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Demonstrated experience in grant writing and successfully developing funding proposals for institutional donors, foundations, or multilateral agencies.
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Previous experience in policy dialogue, joint advocacy and policy development, particularly engaging with government stakeholders, donors, and civil society networks.
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Experience in research, mapping, analysis, and writing skills, with the ability to produce high-quality reports, proposals, and policy documents.
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Demonstrated communication and networking skills, including experience in digital engagement and social media strategy.
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Strong Empathy and care for activists and human rights defenders, with a strong commitment to enabling their work and safeguarding their well-being who are operating in a complex and challenging environment.
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Demonstrated cultural competency, with confidence in building relationships across different cultures, navigating power dynamics, and engaging with stakeholders from diverse cultural and professional backgrounds.
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A “self-starter” able to work independently and collaboratively, with the ability and energy to multi-task and thrive in a small team and flat organisational structures.
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Experience in designing and delivering capacity-building initiatives, including training and resource development.
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Willing to travel internationally for meetings and events (up to 4 weeks a year).
Desirable
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Experience working with and collaborating with CSOs in the Global South, with a strong understanding of their dynamics and challenges.
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Demonstrate passion and commitment to HAMRAH’s mission, focusing on supporting strong female leaders and activists at the forefront, while ensuring HAMRAH’s role is to serve and empower them.
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Experience in policy engagement, research, and analysis within the humanitarian and development sectors, particularly in contexts similar to Afghanistan, with a focus on the impact of issues on small grassroots organisations.
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Experience in building partnerships, movements, and networks with Global South CSOs, fostering collaboration and solidarity.
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Experience in identifying and helping manage project risks, including implementing safeguarding measures and conducting due diligence.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity.
The client requests no contact from agencies or media sales.
Develop and implement ambitious strategies to grow the vital corporate, major donor, and trusts & foundation income streams at Emmaus UK.
Location: Remote with occasional travel across UK
Salary: £46,297
Applications close at 9 a.m. Monday 13th January
Who we are.
Emmaus is a homelessness charity with a difference.
We don’t just provide a bed for the night; we offer a home, meaningful work, and a sense of belonging.
Founded in 1991, Emmaus now has 30 communities across the UK, with three more in development. We currently support over 850 people who have experienced homelessness, offering them a home for as long as they need it, along with work and training in our social enterprises. Our goal is to provide a home to 1,100 people by 2025.
About the role.
In this role, you’ll lead the corporate, major donor, and trusts & foundations fundraising functions. You’ll manage a team of three, with two direct line reports: the Corporate Partnerships Manager and the Trust & Foundation Manager.
This role will focus on maximising the value of existing partnerships with corporate and trust & foundations partners. You will focus on winning new business and nurturing your team and helping them to create engaging and inspiring proposals for innovative projects.
This role will also work to establish a major donor-giving programme. There is great potential among corporate and trust & foundation supporters to make significant personal donations. Your task will be to establish a pipeline of supporters, and create compelling pitches to seize opportunities.
There is great potential among corporate and trust & foundation supporters to make significant personal donations, and you will formalise this approach, establishing a pipeline of supporters and create compelling pitches to seize opportunities.
Who we are looking for.
We seek a well-rounded and seasoned fundraiser. You’ll have expertise in building and sustaining impactful corporate partnerships and experience in at least one, but ideally both, of major donor and trusts & foundations giving.
Experience building fundraising programmes of any income stream from scratch and working in a federated/membership model will be advantageous.
You’ll be an excellent relationship manager and have a deep understanding of donor motivation. Suitable candidates will also be excellent managers who can inspire and coach line reports to be better fundraisers.
Most importantly, you’ll be deeply motivated by the cause of homelessness and Emmaus UK’s inspiring work.
Benefits.
- Flexible working options welcome
- Pension: Stakeholder pension with 5% employer contribution
- Annual leave: 25 days + Bank Holidays + 3 concessionary days leave (pro-rata)
- Training and development: Ongoing training and development through both centralised and personal training budgets
- Volunteering: 2 days allowance each year
- Employee assistance: A 24/7 employee assistance scheme is available
- Well-being: Weekly well-being hour to spend on an activity that promotes personal well-being
- Flexible working: Options available, subject to the requirements of the role
- Life assurance: Death in service lump sum of 3 x salary
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 13th January.
About Us
akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.
The Team
This role sits within London or Manchester as part of the Fundraising team and reports directly to the Director of Fundraising and Marketing. We have an overall income target of £2.2M across fundraising this financial year (2024/25) and £2.5M next financial year (2025/206).
Job Summary
We have one role that can be based from either our Manchester or London office. This is a temporary role on a 12-month fixed term contract with the opportunity to be made permanent.
This is a brand-new role in the Fundraising team with a unique opportunity to develop the charities’ first legacy/in-memory fundraising programme. Akt has received several organic legacy donations over the past few years. As a 35-year-old charity, we are in a prime position to pro-actively promote legacy fundraising with our supporters, who are particularly well suited for legacy giving. Following an independent review of our fundraising approach, we believe this new role will be key to the long-term growth of the charity.
Akt also benefits from a small handful of high-value donors. The post holder would be responsible for nurturing these key relationships, making sure that stewardship and cultivation plans have been developed and actioned for each donor giving £1K+.
Duties and responsibilities
- Develop and implement a comprehensive legacy giving strategy to increase long-term funding.
- Manage and cultivate relationships with potential legacy donors, ensuring consistent communication and engagement, and recording known gifts on the CRM.
- Develop and implement akt’s first pro-active legacy fundraising campaign, to promote legacy giving options.
- Develop and promote in memory giving opportunities to support the charity’s mission.
- Support families and friends of donors by offering personalized communication and recognition.
- Develop personalized engagement plans for existing major donors, including tailored proposals and impact reporting.
- Organize events and activities to engage major donors and build lasting relationships.
- Keep up to date with trends impacting the legacy giving/in-mem/major donor sector to build understanding and spot new opportunities to generate income.
- akt may from time to time require you to undertake additional or other duties as necessary as commensurate with the role.
More information about the role can be found in the job information attached to this advert.
Application deadline: midnight (11.59pm) 30th December 2024
Please note - applications will be reviewed as they're received and interviews conducted on a rolling basis.
Closing date: Tuesday 14th January 2025 at 9am
Working arrangements: Remote working, permanent, regular or ad hoc (with frequent travel to London if not London-based) Please note that we also have approximately 3-4 team retreats per year which could be located anywhere nationally.
We have an exciting opening for someone to join our team as Head of Core Campaigns. Playing a senior role in our Impactful Campaigns department, you’ll help run and win campaigns that make the UK a better place but you’ll also be a key player in shaping the overall direction of 38 Degrees – including the culture, the team, and organisational strategy.
Day-to-day, you’ll be developing campaign and public affairs and media strategies and guiding teams to put those plans into action.
No one day will be the same: sometimes you’ll be responding quickly to a news moment and other times working on longer term projects and campaigns, often needing to change direction or reprioritise quickly and decisively.
You’ll be a champion of our supporters and come up with ideas and tactics – from digital tools like petitions, to media and working with external partners and allies – that will engage huge numbers of people, and allow us to make real change in the world. We need a campaigns expert who understands politics, the media, digital campaigning, partnership working and what it takes to win campaigns.
The Head of Core Campaigns leads the Campaigns team, overseeing and supporting the development of plans and supporting the team to run impactful, highly engaging campaigns, which aim to shape the country to be fair, respectful and sustainable; and the Public Affairs and Media team, to ensure that we’re taking every opportunity to show decision-makers our muscle and boost our brand and reputation.
Your background and experience
To succeed in this role, you’ll need excellent communication skills, sound political judgement, the ability to thrive when working at pace and to role model a collaborative approach. This is not a hands off role, and you’ll be expected to lead the team, and our ‘one team’ way of working culture, by example.
We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country – campaigning to do so without fear or favour, whoever is in power.
With experience at working at, or with a similar organisation to us, you’ll be able to demonstrate the ways we can use our greatest strengths – our supporters and our rapid reactivity – to win campaigns by using campaigning, public affairs and media tactics and opportunities to greatest strategic effect.
You’ll have loads of experience in digital-first campaigning, especially knowing how to use a large email list to spark activism, but also will love using a range of digital tools and platforms to give people the power to influence decision-makers.
You understand how to translate complex issues into everyday, understandable language and you’re experienced in running digital and offline campaigns that create change in local, national, political and corporate issue areas.
As you’ll oversee our small Public Affairs and Media team, you’ll know what makes Westminster tick, and how to influence politicians and journalists in every part of the country.
You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.
You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment, and be able to get the best of people in this context to help deliver on longer term, strategic goals alongside making the most of quick reactive opportunities.
And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
About us
38 Degrees is one of the UK’s biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun.
We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
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- Paying for childcare whilst you’re at 38 Degrees interviews or tasks
- Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
- Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
- If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max word count: 2000 words across all questions)
- What attracted you to apply for this position at 38 Degrees?
- Tell us about a project or achievement at work where your leadership made a major impact: what was the outcome, what was your role?
- Thinking about your leadership role in teams, tell us about a sensitive or difficult decision you have led or implemented which had an impact on others. How did you handle this? What was the outcome and what did you learn?
- 38 Degrees is currently adapting to our new political environment, having until recently only ever existed under a Conservative led government. What are some of the challenges and opportunities the change of government could mean for our public affairs and media work?
Charity People is partnering with Auditory Verbal UK to recruit a CRM Manager to join their team.
Committed to raising expectations and outcomes for deaf children in the UK, the organisation provides direct support through a family-centred, early intervention therapeutic approach which equips parents and caregivers with the tools needed to support the optimum development of their deaf child's listening and spoken language.
As CRM Manager joining you'll be joining a small, passionate team, within an organisation that values, develops and retains its staff and which places wellbeing at the heart of its culture.
CRM Manager
Contract: Permanent role with fully flexible working options including part time (minimum four days per week) supported and considered
Salary: £40,000 per annum
Location: Hybrid or remote - the charity's office is in Bermondsey, London and the postholder can choose to spend time in the office weekly or to be based remotely anywhere in the UK
Benefits: generous 27-day annual leave entitlement plus one extra "privilege day", and 7% employer pension contribution
Closing date for applications: midnight on Thursday 9th January
First and second stage interviews will be held remotely weeks commencing: 13th and 20th of January
Joining as CRM Manager you will hold responsibility for the Salesforce CRM including data usage, behaviours and data protection within the organisation. You'll work both strategically and operationally to ensure that the wider AVUK team optimises Salesforce and will have a significant impact on the way the organisation uses and develops the CRM, improving processes and innovating new ways of working.
Core responsibilities within your role will include:
- Management of the Salesforce system, ensuring it is configured and maintained to support the business processes and reporting requirements of AVUK
- Develop and implement a CRM strategy, roadmap and governance framework in consultation with key stakeholders and users across the organisation
- Provide Subject Matter Expertise, training, support and guidance to Salesforce users, ensuring they have the skills and confidence to use the system effectively and efficiently
- Monitor and evaluate the performance and impact of the Salesforce system, using data and feedback to identify and prioritise improvements and innovations
- Ensure the ongoing integrity and completeness of data
- Work with external consultants and developers to deliver enhancements and integrations, ensuring they are aligned with the CRM strategy and best practices
- Optimise the benefits of the CRM across data imports, bulk updates, ad hoc analysis
- Exploit the user configurable functionality of Salesforce, including custom views, charts, dashboards and reports
- Work to understand and keep abreast of new technologies and applications and their impact on optimising CRMs
- Ensure the Salesforce system complies with data protection, security and quality standards, policies and procedures.
- Manage the CRM budget and resources, ensuring value for money and return on investment
The CRM Manager will be a key member of the team working across the organisation to support best practice in data storage, processing and interpretation. A natural 'data scientist', you'll reliably support internal customers in their understanding, adoption and use of good data practices, while managing key relationships with external suppliers.
We would love to hear from you if you have the following skills and experience:
- Significant experience of managing and developing a CRM system, ideally Salesforce, within a complex and dynamic organisation
- Strong project management and problem-solving skills, with the ability to deliver CRM projects and initiatives on time and within budget
- Strong analytical skills and experience in use of data science skills in the context of optimising CRM systems
- Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with internal and external stakeholders and users
- High level of IT literacy and proficiency, with the ability to use various tools and platforms to analyse, manipulate and present data
- Knowledge and awareness of Data Protection and implementing organisational policies
- Ability to coach and train others
We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:
- Relevant qualification or certification in CRM, Salesforce or related field
- Experience of working in the charity sector or with a fundraising CRM system
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.