Supporter experience manager volunteer roles in hillingdon, greater london

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

The New Normal are seeking an IT Volunteer!The primary responsibilities of this role will be the provision of IT support and troubleshooting for the Charity's staff and volunteers.

We are looking for a driven and proactive person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.

Applicants should have the capacity to reliably provide around 6 hours per month on a flexible basis. 

We are seeking someone who has experience in providing IT and/or tech support for a charity, organisation or business. They should have skills in common software, applications, platforms and web management, such as Microsoft, Onedrive, Squarespace and GoDaddy.

We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description. 

[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.] 

Independent Visitor Role Description
Purpose: To appoint a volunteer to visit, advise, and befriend a young person in the care of the Local Authority, providing contact with someone independent of their professional network.

Accountable to: Independent Visitors/Mentors and Peer Mentoring Coordinator

Main Tasks

• Visit a young person monthly and build a positive relationship as an adult friend.
• Encourage participation in activities for social, emotional, and educational development.
• Provide timely written reports on visits.
• Maintain contact with responsible adults for the young person.
• Ensure the young person’s views are heard.
• Ensure the young person knows their rights and is encouraged to participate in decisions.
• Promote the young person’s unique needs related to their race, culture, language, religion, disability, gender, or sexual orientation, challenging discrimination.
• Abide by the confidentiality policy and report any safeguarding concerns.
• Keep secure records of visits and significant events.
• Safely destroy documents once no longer part of the scheme.

RBKC Values and Behaviour

• Putting Communities First: Inclusive, quality service.
• Respect: Value personal experiences and a fair approach.
• Integrity: Open, honest, and responsible communication.
• Work Together: Collaborate for better community impact.

Personal Attributes, Skills, and Abilities
Attributes:

• Committed - Ideally, relationships should last at least two years.
• Resilient - Building trust takes time and patience.
• Consistent - Develop trust through consistency.

Skills:

• Sensitivity to young people's needs.
• Ability to build positive relationships.
• Initiative and time management.
• Ability to travel.

Equal Opportunities
Independent Visitors/Mentors are recruited from all ethnic and cultural backgrounds. We actively recruit male and female volunteers from all religious faiths and socio-economic backgrounds. Independent visitors/mentors with disabilities are also welcome to apply.

Volunteers are expected to adhere to RBKC’s policies on diversity, equal opportunities, and anti-discriminatory practice. Training provided includes equal opportunities and anti-discriminatory practices to ensure that all Independent Visitors/Mentors are knowledgeable and can apply these in their role.

The Independent Visitor/Mentors Role is a valuable one, and if you choose to apply and are accepted onto the scheme, you could be a positive influence in a young person’s life.

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are primarily looking for Saturday volunteers, as this is our busiest day.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

Do you have proven experience in the charity sector, preferably at senior level? Would you like to make a positive, impactful difference to the lives of our vulnerable clients by using your skills? 

What will you be doing?

We're looking for passionate and committed people to join our Board of Trustees! Ashford Place is a thriving forty-year old charity based in NW London, making a real difference in the lives of vulnerable individuals. From one-on-one guidance to engaging group activities, we focus on building resilience and improving well-being in our community. As a trustee, you'll help guide our work and ensure we remain strong and sustainable, especially during these challenging times. It’s a chance to be part of something meaningful, shaping our future while helping us continue to provide vital support in London NW2.

What are we looking for?

• Proven experience in the charity sector, preferably at senior level.
• Commitment to, and an enthusiasm for, our mission and values.
• Skills in governance, finance, legal, fundraising, risk management, and/or advocacy.
• Understanding of trustee responsibilities, including financial oversight and strategic planning.
• Collaborative mindset and excellent communication skills.
• Solutions driven
• Available

What difference will you make?

As a valued member of our board, you will play a pivotal role in shaping our vision, steering our strategic direction, and driving the success of our mission. In an increasingly competitive charitable world, your expertise and leadership will be instrumental in ensuring we continue to meet the needs of our community.

As a local charity, a significant proportion of our funding is derived from partnerships with statutory organizations. We are seeking a trustee who can strengthen our engagement within this sector, increasing our meaningful connections and identifying opportunities to secure vital funding. Your efforts will enable us to sustain and expand our impact, ensuring we can continue delivering essential services to those who rely on our work.

Before you apply

Please contact us via Reach with any questions.

Independent journalism gives us the facts we need to make the big decisions. We're looking for someone to join our board, chair our Finance, Audit & Risk Committee and help us us protect your freedom and our democracy.

Over the past three decades, the Rory Peck Trust has supported more than 3,000 freelance journalistts,, before, during and post assignment – over 500 in 2024 alone.. We fund training to equip them to report from the world’s most dangerous places, crisis assistance when things go wrong, and mental health support to help them rebuild their lives. Sadly, more freelance journalists than ever need our help so they can continue reporting from places as diverse as Myanmar, Haiti, Sudan and Gaza.

Trustees have ultimate responsibility for directing the affairs of the Rory Peck Trust, ensuring it is solvent, well run and delivering its mission. They are expected to attend Board meetings, sit on one Committee of the Board, attend meetings of these Committees and contribute to the direction of the Rory Peck Trust by supporting the Management Team in particular projects or areas on request, e.g. recruitment of Board members or senior staff roles. 

The Trust is entering an exciting time, developing a new revenue strategy and overhauling our governance. 

Key tasks:

• As a Trustee, operate as the key conduit between the Finance, Audit and Risk Committee and the Board, as set out in the Committee’s Terms of Reference (attached).

• As Chair of the Finance, Audit and Risk Committee, provide strong, independent leadership, setting the tone for the work of the  committee.,

• Ensure the Trust has an effective risk management framework and ability to understand and manage all risks. Ensure risk and performance management is monitored and managed through effective systems of internal control and delegation.

• Develop a strong and supportive relationship with the management team – in particular the Business Manager.

• Ensure the Trust has an effective system of internal controls and appropriate internal and external audit arrangements to manage the organisation’s performance.

• Support the Board in undertaking statutory duties, which include approving the annual report and accounts, and providing an appropriate statement for inclusion in the annual report on the effectiveness of the company’s systems for risk management and internal control.

• As part of the board, set the strategic direction, in partnership with all stakeholders, including ambition and values, and ensure effective plans are established to achieve the corporate objectives.

• Represent the Trust as necessary to key external stakeholders.

• Agree policies and make decisions on matters that might create significant financial, operational and reputational risk to the Trust, ensuring effective systems of control and delegation.

• To uphold the principles of good governance at all times

• Lead the periodic appointment and review of terms of External Audit

Person specification:

• A qualified accountant with senior experience in an organisation of similar complexity.

• The ability to recognise, assess and stress test risk.

• Demonstrable financial acumen and experience of business planning.

• Ideally experience of being part of a non-executive Board, dealing with governance considerations, ensuring high performance and good decision-making.

• Exposure to internal and external audit functions.

• An excellent working knowledge of audit committee practices and risk management and assurance frameworks.

• An understanding of the media industry, particularly journalism, would be beneficial.

Key relationships:

• Chair

• Other Trustees

• Executive Director

• Business Manager

Our values:

The Rory Peck Trust is committed to diversity, equity and inclusion – we strive to ensure we reflect these principles in our policies and workplace culture. We believe that diversity is an essential enabler in engaging those we assist, and in finding innovative solutions in times of crisis. We treat everyone with respect, put people first and we work as a team, building alliances and seeking partnerships to advance our common cause.

Equity, diversity and inclusion:

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. All qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

We are a small, friendly charity, run by four volunteer trustees and loads of volunteer fundraisers. We are a dynamic charitable incorporated organisation (CIO) based in Liverpool, dedicated to fundraising initiatives that create meaningful impact both locally and for baby and children’s hospitals in Sana’a, Yemen. Rooted in solidarity values, our work often aligns with principles of Islamic giving, including zakat, but is open to all who wish to give and support. On occasion, we co-fundraise with charities for Palestine.

We are seeking a volunteer treasurer to help us with financial management and reporting. Our turnover is less than £50,000 per year and we are therefore able to produce light touch accounts for the Charity Commission. We would like support with this, and with ensuring we remain financially compliant, as well as with ideas for sustainable fundraising. The trustees meet less than once a month and we anticipate a small time committment for this role. 

We are particularly keen to see applications from people who have a specific interest in health and wellbeing for people living in war affected states, especially Yemen; or who have a connection with Liverpool. We're a real passionate 'family' and look forward to welcoming a new member who shares our goals.

�� The Role

As our Volunteer Treasurer, you will play a vital role in supporting the financial health of the charity. You’ll oversee our finances, ensure transparency, and provide guidance to trustees on managing funds responsibly and in accordance with both UK charity law and, where relevant, principles of Islamic giving.

�� Key Responsibilities

• Maintain clear and accurate financial records using simple bookkeeping tools (e.g., spreadsheets or accounting software).
• Prepare simplified annual accounts and financial reports suitable for a small CIO.
• Advise the Board of Trustees on financial matters, ensuring informed decision-making.
• Oversee bank reconciliations, expense tracking, and budget monitoring.
• Ensure compliance with Charity Commission regulations and reporting deadlines.
• Provide guidance on zakat-eligible projects and ensure funds are managed in accordance with Islamic charitable principles where applicable.
• Help develop and review financial policies and procedures.
• Attend trustee meetings (typically quarterly) and provide financial updates.
• Brainstorm and share experience of novel and sustainable fundraising ideas.

�� Skills & Experience

Essential:

• Experience with bookkeeping, accounting, or finance (qualified accountant or qualified by experience).
• Familiarity with charity finance and reporting requirements (especially for small charities/CIOs).
• Strong attention to detail and ability to present financial information clearly to non-finance colleagues.
• Understanding of Islamic giving, including zakat, and ability to advise appropriately.
• Commitment to the values and objectives of the charity.

Desirable:

• Knowledge of digital accounting tools (e.g., QuickBooks, Xero, Excel).
• Previous trustee or treasurer experience in a charity setting.
• Experience of fundraising.
• Based in or familiar with the Liverpool community.
• Special interest in aligned issues or geographies.

�� What You’ll Gain

• Opportunity to make a tangible difference through financial stewardship.
• Be part of a passionate and friendly team of trustees and volunteers.
• Gain experience in governance and charity finance.
• Flexibility and autonomy to manage your time and role.

OneSpirit Interfaith Foundation was established as an educational charity in 2003. Our aim is to develop spiritual awareness and to support people of all faiths, and none, by delivering a range of training programmes that allow open-hearted adults to serve their chosen communities through Ministry, Spiritual Counselling and in supporting life’s transitions. Our interfaith ministers bring unconditional love and radical commitment to members of the public through ceremony, ritual, spiritual counselling, and other methods of support.

We are seeking new trustees, with a focus on marketing and/or legal experience, with a commitment to the vision and purpose of the organisation to join our board. Trustees are appointed for a term of 4 years and are essential to the progress and growth of our organisation.

Organisational purpose:

To benefit the public by the education of mature adults in:
• the core principles of the world’s religions, faiths, and spiritual traditions;
• principles and methods of forgiveness, reconciliation and peace-making;
• and the practice of non-denominational spiritual and pastoral service in the community.

Our Vision

is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.

Our Mission

is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.

Ideally, you will have experience working in a not-for-profit organisation and will be passionate about spiritual life and faith-freedom. We would particularly love to hear from anyone with experience of Human Resources, Adult Education, Financial Management, Fundraising, Legal, and IT.

Formal trustee meetings take place with senior staff quarterly, and we hold up to nine trustee-only meetings annually. To ensure our work is collaborative, we also have an annual two-day gathering of trustees and the wider leadership team. All trustees are volunteers, with expenses available for travel to and from meetings and other incidental expenses where applicable. Please note that meetings are currently being held via Zoom.

We have a strong commitment to diversity and aim to reflect the diversity of the communities we work with on our Board of Trustees. We welcome all candidates irrespective of sex, gender, sexual orientation, marital or civil partnership status, race, nationality, ethnic or national origin, culture, religion, age, responsibilities for dependants, physical/mental disability (“protected characteristics” as per the Equality Act 2010), economic status or offending background.

We welcome both OneSpirit ministers and candidates who are not OneSpirit ministers.  However, we expect all candidates to adhere to OneSpirit’s code of ethics.

5 x Trustee Position including one Treasurer Role

 3ST (Third Sector Together) North West London Voluntary and Community Sector Alliance

About Us

3ST is the alliance of the voluntary and community sector across North West London's Integrated Care Board (ICB) region. We support the voluntary, community, and social enterprise (VCSE) sector in influencing and engaging with our health system while supporting the delivery of meaningful services. Our mission is to increase the VCSE sector's contribution to addressing health inequalities, improving service quality, and supporting healthier lives across North West London.

The Opportunity

We are seeking an experienced professional to join our Board of Trustees, bringing expertise in one or more of the following areas:

• Financial Management and Accounting

• Procurement and Contract Management

• Human Resources

• Corporate Governance

Key Responsibilities

1. Governance

· Ensure the charity is carrying out its purposes for the public benefit.

· Safeguard the charity’s reputation, values, and mission.

· Ensure compliance with the Charity Commission’s regulations, the charity’s governing document, and relevant UK laws.

· Support the development and monitoring of organisational policies and procedures

2. Strategic Oversight

· Contribute to the strategic direction of 3ST, ensuring alignment with our mission and values

· Monitor the implementation and effectiveness of agreed strategies and objectives.

· Guide the development of procurement and contract management processes

3. Financial Management

· Approve budgets and ensure proper financial oversight, including adherence to charity accounting standards.

· Ensure the charity has sufficient resources to operate sustainably and responsibly.

· Assess and manage financial risks appropriately.

4. Risk Management

· Identify and evaluate potential risks, ensuring appropriate measures are in place to mitigate them.

· Maintain safeguarding practices to protect beneficiaries, staff, and the reputation of the charity.

5. Legal Compliance

· Ensure the charity meets its legal and regulatory requirements, including filing annual returns and accounts.

· Ensure adherence to data protection and equality legislation.

6. Advocacy and Representation

· Act as an ambassador for the charity, fostering positive relationships with key stakeholders and partners

· Uphold and actively promote the charity’s values and aims.

· Support the Alliance's representation and influencing work across the health system

· Champion the role of the VCSE sector in addressing health inequalities

________________________________________

Person Specification

Essential Experience and Skills

· Senior-level experience in either finance, procurement, or governance within the public, private, or voluntary sector

· Understanding of charity governance and trustee responsibilities

· Strong analytical and problem-solving abilities

· Experience in strategic planning and risk management

· Excellent communication and interpersonal skills

· An understanding of or connection with North West London.

Desirable Experience

· Knowledge of the health and social care landscape in North West London

· Understanding of integrated care systems and NHS structures

· Previous board or trustee experience

Personal Qualities

· Commitment to reducing health inequalities and improving community wellbeing

· Strong ethical principles and commitment to public service

· Ability to work collaboratively as part of a diverse board

· Strategic thinking and ability to analyse complex information

Time Commitment

· Board meetings bi-monthly (6 per year)

· Annual Board Strategy Away Day

· Additional time for document review and strategic planning sessions

Remuneration

This is a voluntary position. Reasonable expenses will be reimbursed according to our trustee expenses policy.

Working as a member of the Family Services team, across all areas of the service, you’ll be offering information, guidance and support to families and loved ones of those in prison. Based in the prisons visitor's centre meeting and greeting visitors, you will provide practical and emotional support to families ensuring they are treated with dignity and respect and their voices are heard. As well as supporting in the visitor's centre, you will also be required to support Pact's play and children’s services, including our family days, and potentially with our refreshment service in the prison visits hall.

What you will be doing

• Offer a friendly and welcoming environment within the Family & Visitors’ Centre, where people visiting the prison can spend time before and after their visit
• Assist with booking/checking in of visitors in line with Pact and the prison’s procedures
• Encourage families to access support or signposting them for their needs by interacting with visitors, offering information and advice as appropriate on a confidential basis and ensuring first time visitors are provided with enhanced support and reassurance
• Help maintain an area in the visitors’ centre for children, which may include displays of children’s artwork, relevant posters and information, as well as toys and other materials to engage children before and after a visit
• Liaise with prison staff, including visits and security staff, to ensure close co-operation in the smooth and efficient reception of visitors at the prison
• Promote opportunities for children to engage with their loved one who is in prison in an appropriate way during a visit and family days
• Ensure the play equipment is safe, clean, and able to fulfil its requirements, storing and restocking as required
• Provide an excellent, friendly, and welcoming refreshment service to prisoners and their families in the visitors centre and/or visits hall
• Support the planning and delivery of an agreed number of family/teen days per year and to help Pact deliver high quality facilitated play/activities appropriate for the age ranges attending the family days
• Support the Family Services team with other ad-hoc tasks
• Adhere to policies and practices relevant to this role: Confidentiality; Health & Safety; Child Protection and Safeguarding; Equality and Diversity; and Prison security rules etc
• Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team

The skills you need

• Ability to communicate effectively
• Sociable and friendly
• Non-judgemental and empathetic attitude
• Flexible and willing to do any of the service tasks
• Solution focused and resilient
• Good understanding of safeguarding, professional boundaries and confidentiality

What's in it for you

• Feel connected to those you are helping in your local community
• Full training and induction provided with regular ongoing support
• Develop skills and enhance your experience for future volunteering / employment opportunities
• Some out of pocket expenses covered in line with our expenses policy

Disclaimer

This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.

Training

Safeguarding, Professional Boundaries, Equality and Diversity, Data Security and Health and Safety training is required for this role, as well induction training related to the role. We anticipate the entire training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities.

Checks

3 years of employment history or other activities (e.g., studying, travelling) Enhanced DBS check (Disclosure & Barring Service) with child barring Security Vetting by His Majesty’s Prison Service.

Because of the recruitment process which can take several weeks, Pact hopes you will commit to volunteering for a minimum of 1 shift a week (approx. 3-4 hours) for at least 6 months from when you your onboarding is complete.

We have a bold mission: to restore beavers to regenerate our landscapes. We need beavers back urgently; they play a supersized role in helping build climate-resilient landscapes and restoring freshwater habitats. 

What will you be doing?

In order to ensure geographic diversity in our trustee board our priority is to recruit trustees based in Scotland in this recruitment round. We are particularly interested in finding new trustees with a background in scientific research, ecology, zoology or animal welfare / management. We’re also keen to hear from candidates who feel they can add value to our fundraising efforts. 

We are truly committed to ensuring diversity and gender equality within our organisation and board, and we welcome applications from candidates from all backgrounds, as well as from young people over 18yrs. 

What are we looking for?

A background in scientific research, or ecology, zoology, animal welfare and management or fundraising.

What difference will you make?

As part of our board, you will support Beaver Trust to achieve its goals and ambitions.

Before you apply

Please provide an one-page A4 cover letter, briefly telling us why you are interested in applying to be a trustee at Beaver Trust, and how you match one or more of the attributes that we are recruiting for.

Please also provide a CV of two sides of A4 maximum. Please include any voluntary or other relevant life experience that you would like to tell us about, as well as any paid work.

We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.

We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.

This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.

This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause. 

Job Title: Trust and Foundations Researcher
Department: Fundraising
Line Manager: Trust and Foundations Manager
Remuneration: Reasonable travel and subsistence
Location: Remote (Office in Camden, London)
Training will be offered in-person (lasting roughly 6 weeks).
Contract: Temporary
Time commitment / Working Hours: at least 7 hours a week, for at least three months.

Variety, The Children’s Charity provides practical, life-changing support to disabled and disadvantaged children across the UK.

There are currently 4.3 million children living in poverty in the U.K, with 600,000 children both disabled and living in poverty. Variety’s programmes make an immediate and lasting difference to disabled and disadvantaged children and young people by directly improving their wellbeing and quality of life.

The opportunity

Are you an enthusiastic, willing learner with an interest in Trusts fundraising at high-profile international children’s charity?

Variety, the Children’s Charity are offering a chance for a volunteer to gain valuable experience within our Trusts and Foundations Fundraising team. This is a great learning opportunity to join an international children’s charity that’s globally renowned.

We are developing into a successful national programme. This is a fantastic opportunity for a pro-active volunteer to learn and develop key research, bid-writing and fundraising skills to be a successful Trust Fundraiser.

This is an excellent CV enhancing opportunity with a Charity that is committed to improving the lives of disabled and disadvantaged children and young people.

Working with the Trust and Foundations Manager, you will provide high quality, reliable research and logistical support to research and qualify our planned approaches to new Trust and Foundations. You must be IT literate, with a strong attention to detail.

Roles and responsibilities

1. Researching Prospects

• Finding suitable new Trusts and Foundations prospects. You’ll have access to a workbook, fundraising database and grants bulletin to trawl through.
• Reviewing Trust and Foundation Accounts. You’ll undertake research using online platforms, such as the Charity Commission website.
• Assessing whether prospects are a suitable fit.

2. Administrative support

• Updating our fundraising database and Excel workbook, as you progress. This will involve deciding whether the fundraising team should make an application for each prospect.
• Supporting with fundraising related tasks, on an ad hoc basis, as is required within the Trusts and Foundations team.

Skills and qualities

Essential

• Strong IT proficiency. You will be confident in using Microsoft Office, especially Excel. With a willingness to learn about our fundraising database.
• A methodical and orderly approach. You will be comfortable with online research and working through a workbook of contacts.
• Good verbal and written communication skills. You will have the ability to clearly and concisely summarise information from readily available sources.
• Analytical skills. You will be comfortable with independently conducting research and will be happy with conducting desk-based research.
• Administrative skills. You will be organised and methodical

Desirable

• Experience of conducting research.
• Understanding and interest in the charity or not-for-profit sector
• Past fundraising volunteer experience

Applications should reach us by 11.59 on 16th May 2025. 
Interviews will be held on a rolling basis until this date. We look forward to hearing from you.

Interested?

More information can be found by downloading our Trust and Foundations Volunteer pack, under 'supporting documents'. If you would like to apply, then please submit the following:

• An up-to-date CV
• cover letter (max 1 page) on why you are interested and are a good fit

No agencies please.