Supporter Engagement Team Leader Jobs
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as our Senior Legacy & In Memory Stewardship Officer to manage our Legacy and In Memory Retention and Stewardship programme – delivering bespoke and personal, multi-discipline stewardship and excellent supporter care to Legacy enquirers, Legacy pledgers and In Memory Donors, to build lasting relationships with these audiences and maximise income.
To be successful in this role, you will have proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of retention and stewardship journeys, as well as excellent interpersonal skills and a track record of building, maintaining and managing successful individual relationships with a variety of stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th November 2024
Interview date(s): 26th & 28th November 2024 (1st round, video); 3rd December 2024 (2nd round, in person)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
About the role:
Working under the direction of the Service Manager you will be primarily responsible for designing, implementing and co-ordinating recovery-focused activities. You will work with SHP colleagues, partnership agencies and those using the services to ensure the programme meets the latter’s needs. You will be responsible for delivering elements of the programme, in addition to supporting staff members, volunteers, students, clients and peers to facilitate groups and activities.
About you:
- Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
- Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
- Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
- Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
- A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
- Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 3rd November at midnight
Interview date: Monday 11th November or Tuesday 12th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
REIMAGINING GOVERNMENT FOR A CHANGING WORLD
Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.
We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.
THE WORK WE DO
At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:
1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.
At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government.
KEY RESPONSIBILITIES FOR THE CEO
1. Values – Shaping culture and people leadership
At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.
Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.
Therefore, the CEO of CPI must:
• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.
2. Vision– Re-imagining government through thought-leadership
The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.
Therefore, we seek a CEO who will:
• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.
3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development
CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.
Therefore, we need a CEO who can:
• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.
4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.
Therefore, we expect our next CEO to:
• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.
EXPERIENCE WE SEEK IN OUR NEXT CEO
CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.
As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.
CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.
We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.
CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.
REMUNERATION
At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.
For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.
The client requests no contact from agencies or media sales.
An exciting opportunity to join the Rank Foundation team in London or Penrith as Alumni Development Officer through the Time to Shine leadership programme. This new post has been created to support the development and implementation of a range of activities to engage and connect with the Rank Fellows to foster long lasting relationships. The postholder will play a pivotal role in strengthening relationships between the Foundation and its alumni community.
The position is offered on a 12-month, full time basis, and the postholder must be able to join early January. The post-holder will be part of the Rank Foundation’s Time to Shine (T2S) leadership programme. As part of the Time to Shine 2025 Cohort, you will be supported through learning conferences, leadership days, action learning and will have access to career relevant training and qualifications.
Please download the Recruitment Pack for the full description of the post and further information on the Time to Shine Programme.
Key accountabilities:
Alumni Programme Research & Development:
- To assist with the identification of and engagement with the wider alumni community
- To implement a range of activities to engage with Rank’s alumni community;
- To design, plan and deliver Fellowship events, webinars, and other programmes that promote networking and professional development opportunities among Fellows/alumni;
- To create and develop relationships with the Fellows/alumni to increase involvement in the Foundation’s activities;
- To administer the mentoring programme connecting older Fellows with younger ones at the beginning of their professional careers;
- To liaise with the Comms team to raise the social media profile of the Rank Fellowship Alumni Network;
- To serve as the primary point of contact for alumni inquiries, communications, and requests;
- To be the secretariat for the Fellows Leadership Team, drafting agendas, minute taking, and following up on actions
- To design, plan and deliver School Leadership events with support from the Finance & Operations Officer
Data & Reporting:
- Manage the Fellowship database, ensuring it is kept up to date
- Send out digital surveys, monitor and track key deliverables;
- Collect achievements and contributions from Fellows to showcase impact;
- Collate and prepare reports based on survey outcomes to assess the effectiveness of the programme.
If you would like to apply, please send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
Interviews: In-person London, 3rd December 2024 (pm)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join our Events and Partnerships Teams. This role will require the successful candidate to proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families.
They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
- Working alongside the Head of Public Fundraising, you will strengthen and implement business planning, pipeline and budgeting processes as well as devise comprehensive audience-led stewardship plans, maintaining momentum and focus to achieve targets.
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
- Be responsible for the implementation of the budgets and delivery of income and expenditure against the plans
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Trees for Cities is an independent, national charity that works with communities to plant and care for urban trees, helping to create greener and healthier cities across the UK and internationally for the last 30 years.
We are in a pivotal decade for environmental action, and our current strategy, The Turn of Trees (2022-25), is focused on engaging communities in climate action through the simple yet powerful act of tree planting. Looking ahead, our new strategy launching in 2025 will build on this momentum to create a social movement for tree equity - ensuring that all communities regardless of socioeconomic status, race, or geographic location have access to the benefits that trees provide, including cleaner air, cooler temperatures, improved mental health, and enhanced biodiversity.
The Role
We are seeking a dynamic and visionary Head of Marketing & Digital Engagement to lead our efforts in inspiring, engaging, and empowering communities, volunteers, and supporters across the UK. This is a critical new role, focused on implementing and operationalising our new strategy, enhancing our reach, and building the foundations for our future growth. The role offers the opportunity to lead the development of Trees for Cities’ first national digital engagement strategy, ensuring we build strong connections with communities and supporters through creative campaigns and digital platforms.
Key Responsibilities
- Lead the development and delivery of our first national digital engagement strategy, driving public awareness and support for urban trees.
- Inspire and mobilise communities and supporters through innovative campaigns that highlight the benefits of tree planting and urban greening.
- Collaborate with senior leadership to ensure the successful implementation of our organisational strategy, enhancing our digital presence to extend our reach.
- Oversee a talented marketing and engagement team, providing leadership, direction, and fresh ideas to foster growth and deepen our connections.
- Act as a senior voice in the organisation, influencing decision-making and shaping the future direction of Trees for Cities.
About You
We are looking for an experienced marketing leader with a passion for the environment and community engagement. You will have a proven track record of developing and implementing successful digital engagement strategies, and experience leading creative campaigns that inspire action – this could be within a charity or a wider commercial setting. You will be an excellent communicator, capable of influencing at a senior level, and able to bring fresh perspectives to the organisation.
Why Join Us?
At Trees for Cities, we pride ourselves on our warm, inclusive, and vibrant work culture. Our team is deeply motivated by the cause, and we are committed to supporting each other as we work towards a greener, healthier future. This is a fantastic opportunity to join an organisation making a tangible difference in urban environments and communities across the UK.
If you are passionate about mobilising social action and inspiring change, and have the skills and experience to lead our marketing and digital engagement efforts, we’d love to hear from you.
To learn more about the role and organisation, including how to have an informal conversation about the opportunity and apply, please download the full appointment brief.
Closing date: 17 November 2024
Panel Interview Dates: 2 December and then 9 December 2024
4,000 professionals, 0 days wasted, 1 incredible purpose.
Contact Centre - Senior Manager (Supporter Services)
£55,000 - £60,000 plus
Reports to: Head of Supporter Engagement
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week - we are open to various flexible working requests such as compressed hours (10>9)
Location: Oxford, Oxfordshire Office-based with high flexibility (1-2 days per week in the office)
Closing date: 12 November 2024 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 1st stage competency-based interview, 2nd stage will include a task relevant to the role.
Interview date: 25th and 28th November for first stage and 2nd/3rd December for 2nd stage
At Cancer Research UK, we exist to beat cancer.
We are looking for an experienced Contact Centre Senior Manager to join our Supporter Services team in Oxford. Our passionate and inspiring customer service representatives speak to c1500 supporters per week in a mix of outbound and inbound calls helping them with both fundraising and increasing loyalty to CRUK or supporting them in registering for events, making donations, seeking advice and much more.
As a Senior Manager in the team, you will line manage 6 managers and have overall responsibility for a team of c60, so you'll need to come with solid line management experience. We are looking for a people centric leader that knows how to engage, motivate and inspire a large, diverse team and someone who embodies our values.
It's an exciting time to be joining the team as we embark on our automation journey, moving from Siebel to Salesforce, so this is a real opportunity to have an impact and shape what that journey looks like.
Our supporters are at the heart of everything we do so it is essential we make every interaction a memorable one.
What will I be doing?
Motivate and inspire the team to provide a great experience for our supporters through high levels of engagement via a range of contact channels.
Coach, mentor and empower staff to develop their skills and provide support for them in delivering their objectives.
Create and harness a collaborative working environment to encourage teamwork, energy, creativity, a sense of fun and positive staff engagement.
Act as a point of escalation to resolve any issues relating to the performance of the team and supplier.
Owns the contract for our external call centre suppliers and ensures that the service they provide is seen as an extension of the team at Cancer Research UK.
Develop and implement strategies to improve service delivery and efficiency across the breadth of contact centre services
Through our outbound services, achieve annual income targets
What are you looking for?
If you have experience as a Contact Centre Manager, Support Services Manager or Support Centre Manager we would love to hear from you. Whatever your background you'll need to demonstrate…
Strong customer and supporter focus
Experience of delivering high quality supporter/customer service across multiple teams, in different locations, in a similar organisation (call centre)
Proven experience of line management of multi-disciplined teams working across a range of projects (scale and scope), for multiple customers
Ability to manage, develop and motivate teams, particularly during challenging times
Proficiency in contact centre software and CRM systems with ability to identify opportunities for technological improvements and upgrades
Analytical skills with the ability to interpret data and make informed decisions.
Experience providing input to and implementing: strategy, policy and operating
*Internally this role is known as Senior Manager (Supporter Services)
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
At the Canal & River Trust, we believe life’s better by water, and that the waterways we take care of make an important contribution to the health and wellbeing of local communities and economies. We have an extraordinary range of professionals to help bring our waterways to life, including people with the knowledge and skills to deliver high-quality geographic information systems and services.
Working for the Trust we believe passionately that our waterways can play an important role in mitigating the impact of climate change, helping to reduce the levels of greenhouse gas emissions which drive global warming. Our network of canals and river navigations in the hearts of towns and cities are perfectly placed to provide ‘net zero’ solutions & reduce the impact of climate change, as well as providing fantastic green & blue doorstep destination spaces for everyone to enjoy.
The Contactless giving Fundraising Team sits within the wider F2F Fundraising and Individual Giving Team
This important role entails working with the Trusts regional teams as a Team Leader within the wider Face to Face (F2F) fundraising team In this particular instance this role will have a focus on championing our Contactless Giving Workstreams across the regions, with the support of their face to face fundraising colleagues.
They are responsible for delivery of our contactless giving programme and ensuring that they are able to setup a maintain a varied programme of workstreams by sourcing and providing key technology and tools to all of the Trusts regions. You will help drive delivery of the agreed Team and individual targets and KPI’s for the region(s) with a particular focus on Contactless Giving.
This role will work across the regions as a dedicated national support and will be required at times to provide hands on coaching, training and support regionally to drive ongoing engagement and enthusiasm for the programme. They will also support the Regional Face to Face Fundraising Managers to identify and business case potential future opportunities when required.
You will play a significant role in supporting the day to day management of our contactless giving income stream by supporting our F2F Fundraisers, regional colleagues and volunteers, ensuring our Values & Behaviours and performance excellence standards are met on a consistent basis.
Location & coverage
You will be working remotely and should expect to spend more than 50% of your week out on location meeting with your fundraising team across the region.
There is an expectation of working some weekend days at our key regional events, spread over the year and being a part of the weekend Contactless Giving management rota, which denotes working at least one weekend per month.
As a remote worker you will be assigned one of our main hub spaces as as your formal base
Relevant hubs include: Leeds, Ellesmere Port, Burnley.
Working Hours: 37 hours Monday to Friday with occasional weekend & bank holiday working.
The regularity & flexibility of travel will be discussed further at interview stage.
Knowledge, Skills/Qualifications & Experience
Key Accountabilities:
- Work with the Contactless Giving Fundraising Manager to devise robust strategies to achieve weekly & monthly volume and quality based fundraising targets, particular focus on Contactless Giving within the regions, Museums and attractions and our F2F Fundraising teams.
- Develop contactless fundraising techniques with the Contactless Giving Fundraising Manager that improve income generation for the Trust.
- Support the Face to Face fundraising management team with reviews and business casing of future fundraising opportunities for the face to face & regional fundraising programme.
- Ensure management of key contactless giving channels including devices, signage, branded clothing and collateral all contain contactless donation touchpoints across the network.
- Adhere to the IOF and Fundraising Regulator Code of conduct.
- Handle all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Ensure regular Compliance checks and training sessions are delivered to the F2F team and Regional colleagues, particualrly around Contactless Giving.
- Clear, regular and timely communication with the Team and all members of the senior management team.
- Nurture and maintain positive relationships with regional colleagues to support delivery of F2F fundraising priorities, engagement and training; particularly contactless giving programme.
- Coach and mentor team members in the region and support the maintenance of performance targets and improvements where needed.
- Ensure that all data input and insight reporting is maintained for the benefit of the team including key systems such as CRM, Evergiving and other fundraising platforms and technologies.
- Support operational processes for managing equipment, managing suppliers, regulatory compliance and complaints management.
Skills, knowledge & experience:
Practical:
- Demonstrable communication and interpersonal skills, ability to motivate and inspire people.
- Customer service experience is desirable.
- Passion for the waterways, canals and blue spaces is desirable but in no way essential.
- Knowledge in fundraising is desirable but not essential
- Support for the Canal & River Trust’s aims and vision.
- Passion for the waterways, canals and blue spaces is desirable but in no way essential.
- Enthusiasm for keeping our local waterways attractive and safe for all to enjoy now and in the future.
- Drivers license is essential.
General:
- Excellent communication skills.
- Excellent interpersonal skills
- Highly self-motivated and hard working.
- Ability to work to and self-manage targets.
- Ability to adapt to working in varying locations and demonstrate flexibility.
- Confident with MS Office applications and quick learner at using a range of digital platforms.
- Understanding of GDPR and handling data sensitively
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What We Offer
In addition to your salary of £32,000 + Car Cash Allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits=:
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working, no weekend working.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.
About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.
You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.
You’ll also:
- Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly.
- Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
- Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required.
- Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
- Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing.
- Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
- Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.
About You:
- Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
- Experience of managing telemarketing, call handling and large-scale print campaigns
- Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted.
- Project management experience including identifying opportunities and managing through to implementation.
- Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
- The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives.
- Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns.
- Strong interpersonal skills and demonstrable experience managing external suppliers.
Although not essential, we also prefer you to have:
- Experience of working in the voluntary / fundraising sector.
- Experience of delivering supporter direct mail and communication programmes.
- Experience managing new product development and/or innovation projects.
- Empathy with and understanding of overseas development issues.
Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Leo Baeck College is the pre-eminent UK institution of Jewish scholarship and learning
that is the heart and lifeblood of the intellectual and spiritual life of the Progressive
Jewish community. Leo Baeck College combines inspirational, high caliber teaching with a
commitment to developing rabbis, other professionals, and lay leaders who will build
sustainable, accessible, and thriving Progressive Jewish communities.
The primary function of this role is to manage and maximise all categories of development
inclusive of grant writing, fundraising, events and communication activities for LBC and to
support the College and Board of Governors in identifying new opportunities to engage.with stakeholders and raise additional funds. Additionally, this role is to support the Principal, COO and members of the Board of Governors in their contact with major donors and other stakeholders.
Key Responsibilities
· Continue to build our visibility and relationships with other organisations
· Research and prepare the submission of grant and trust applications
· Develop a “Friends of Leo Baeck College” programme, an “Alumni” programme, and a “Legacy” programme
The client requests no contact from agencies or media sales.
The Awards Management Unit (AMU)
AMU has responsibility for identifying, securing and managing all funding from government donors for the IRC. AMU is a bridge between donors and the IRC’s work on the ground. The team provides expert technical advice to colleagues delivering our services around the world, ensures consistency and compliance with our donors’ policies and procedures, and manages risk. The unit also supports all IRC staff working on awards from government donors and partnerships.
The Purpose of the Role
The Senior Advisor, FCDO Donor Engagement will lead, guide and coordinate IRC’s funding focused engagement with UK Government’s Foreign Commonwealth & Development Office (FCDO). The post holder will provide an internal and external “account management” function to support engagement with these donors. The role is responsible for providing expertise and leadership on donor relations. It will work closely with technical and proposal development teams who will provide the operational BD capacity to secure significant growth in its funding portfolio from the UK Government and to protect IRC’s funding share, through influential engagement around policy shifts, working in close collaboration with Policy & Solutions as well as Advocacy & Influence.
The FCDO Senior Advisor will lead the development and implementation of strategies for proactive donor and partner relationships on behalf of IRC. The role will develop and maintain positive working relationships and standards of collaboration with senior colleagues across the organization, including the Awards Management Unit, International Division (CRRD) and External Relations. The role will also lead FCDO liaison on Business Development with the President’s Office, advising the leadership board on relevant trends in FCDO funding.
Major Responsibilities:
Strategy
- Collaborate with senior leaders to develop, update and lead a comprehensive UK-focused business development strategy including approaches, tools, and metrics.
- Lead the development and implementation of the UK donor engagement strategy including coordinating actions of relevant stakeholders.
External Representation
- Develop and maintain a network of senior stakeholders within relevant FCDO teams to ensure effective engagement, influence and winning BD approaches.
- Undertake direct representation with donor officials, and support the development of IRC’s donor relationships, including brokering meetings between donors and Regional and Technical Leadership, Country Directors, and supporting the preparation for these engagements.
- Participate in key meetings with FCDO officials, including Desk/Program Officers, Heads of Unit, Director-General/equivalent, advisors and other officials.
- Represent the IRC at external meetings, events, and forums including delivering presentations/briefings to senior donor representatives, forums and sector groups.
Enabling cross organizational engagement with UK Govt
- Proactively identify and broker relationships with key UK FCDO officials and stakeholders.
- Maintain up-to-date knowledge of donor strategies relevant to IRC’s work, such as funding priorities, geographical interests and political climate, providing analyses and synopses of press releases, policies and other announcements, and disseminating this information internally.
- Map donor organizational structure, identify key contacts and maintain relationship records in IRC’s CRM system.
- Maintain and contribute to the improvement of tools and resources to support donor engagement and relationship building with donors.
- Work with key staff across the organization to support UK business development planning and implementation, routinely engaging with operational BD teams at global, regional and country levels to review long term pipeline, plan strategic engagement and mitigate portfolio risk.
- Equip IRC staff with the skills, tools and information to manage local, or technical donor engagement, business development and implementation.
- Coordinate across IRC teams to ensure consistent, accurate, and timely messaging for FCDO.
Demonstrated Skills and Competencies:
Please note that diversity of experience counts (i.e., paid and volunteer work; lived experiences; transferable skills from another industry etc.)
- Significant experience of working with organizations that engage closely with or directly for UK FCDO.
- Strong working understanding of the UK political environment and trends relevant to FCDO, charity and development funding commissioned and led by UK based charities and contractors.
- Hold a wide network of contacts within FCDO.
- Experience of humanitarian and development business development, program management, advocacy or other similar HQ-HQ relationship with FCDO.
- Excellent written, verbal and presentation skills, including development of influential reports and briefing documents.
- Ability to lead and manage projects, including working as part of remote/virtual teams.
- Excellent strategic vision and a track record of delivering long-term strategic objectives.
- Good analytical skills and first-class attention to detail. Experience undertaking reviews of policies and reports, producing associated written and verbal guidance relevant to senior and operational staff.
- Strong prioritization skills and organizational skills.
- Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
- Excellent interpersonal skills. Ability to collaborate with others and work as part of team.
Preferred experience & skills:
- Previous experience of working for FCDO (FCO, DFID) or equivalent experience of working in partnership with UK government.
- Demonstrable experience of driving coordinated advocacy, communications and fundraising programs to access funding.
- Understand programmatic and financial contractual arrangements with donors and partners, including experience of negotiating with donors.
- Experience of working in developing countries, preferably in the context of a UK donor, NGO or International Organization.
- Relevant additional language skills, particularly French or Spanish
Candidates must have the right to work within the country they are applying.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Our Values: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way -Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Support Worker
Post no: 619
Location: Luton Wellbeing Centre, Dumfries Street, Luton
Contract type: Permanent
Hours: 9 hours per week, Tuesday (6.5 hours) + 2.5 hours admin flexible (to be agreed)
Salary: £23,088 per annum, FTE (actual salary £5,616.00 per annum)
We are searching for a Peer Support Worker to join our mental health services. The role is a peer support worker, who use own lived experience of mental health difficulties to support others on their recovery journey through the facilitation of group based, peer support.
Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.
Service Delivery
- Facilitate Peer Support groups and ensure outcomes which support individuals
- with mental health and wellbeing needs across Luton in line with Mind BLMK’s agreed peer support model and service’s KPIs and contract requirements.
- To support the Service Manager, when required, by assessing individual’s suitability for attending the peer support service in the line with the organisations Access to Services process.
- Signpost individuals to wider services and encourage and support people to access local activities and community services.
- Use own lived experience of mental health challenges to show hope, empathy and understanding in a safe space where people feel accepted. Share ideas and approaches that support the improvement of mental health and wellbeing and embed this in working practices as a peer.
- Work closely with Service Manager to ensure that our peer support service meet the needs of Luton’s diverse community.
- Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on 31 October 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Approach Social Work (formerly known as the Frontline programme)
Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.
You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.
You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.
Be part of something bigger. Join the next generation of social workers.
What’s in it for you?
- Earn as you learn with a salary of up to £34,000 from year two.
- Qualify as a social worker and complete a fully funded master's degree.
- Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.
- Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.
What to expect as a trainee social worker
Year 1:
- Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
- Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
- Qualify as a social worker by the end of your first year.
Year 2:
- Manage your own caseload, building on your skills and confidence.
- Engage in ongoing study to further develop your professional abilities.
- Receive continued support from Frontline tutors, your employer and fellow trainees.
Year 3:
- Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
- Receive leadership coaching to enhance your professional capabilities.
Who we’re looking for
We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.
You will also meet the following criteria:
- Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
- Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
- Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)
- Be resident in England by the time the programme commences
- Not be a qualified social worker
Be part of something bigger. Join the next generation of social workers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Approach Social Work (formerly known as the Frontline programme)
Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.
You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.
You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.
Be part of something bigger. Join the next generation of social workers.
What’s in it for you?
- Earn as you learn with a salary of up to £34,000 from year two.
- Qualify as a social worker and complete a fully funded master's degree.
- Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.
- Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.
What to expect as a trainee social worker
Year 1:
- Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
- Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
- Qualify as a social worker by the end of your first year.
Year 2:
- Manage your own caseload, building on your skills and confidence.
- Engage in ongoing study to further develop your professional abilities.
- Receive continued support from Frontline tutors, your employer and fellow trainees.
Year 3:
- Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
- Receive leadership coaching to enhance your professional capabilities.
Who we’re looking for
We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.
You will also meet the following criteria:
- Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent)
- Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)
- Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)
- Be resident in England by the time the programme commences
- Not be a qualified social worker
Be part of something bigger. Join the next generation of social workers.