Supporter engagement officer jobs in aberdare, rhondda cynon taff

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

Purpose of the Position 

This role is central to driving and expanding our fundraising efforts through the strategic cultivation and stewardship of trusts and foundation relationships. This position is instrumental in identifying and securing sustainable funding sources to support World Bicycle Relief’s mission, ensuring that more people are mobilised through the Power of Bicycles.

This role requires a strong partnership with the UK Managing Director, ensuring that fundraising strategies are robustly executed and aligned with organisational goals.

The ideal candidate will be eager to work with a small, but impactful UK team while collaborating with a dynamic international team of change champions, dedicated to transforming lives through The Power of Bicycle.

About Us 

World Bicycle Relief (WBR) is a global organisation that mobilises people through the Power of Bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realise their goals by providing a tool that will support them to access education, markets, health facilities and vital services they need to thrive. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families and entire communities. 

WBR UK is a registered charity and a subsidiary of World Bicycle Relief NFP (WBR NFP).  WBR NFP operates through WBR not for profit subsidiaries and through its social enterprise company, Buffalo Bicycles.  Together the WBR Group provides transport solutions to those who cannot afford them, with donations through WBR and sales of bicycles and spare parts through Buffalo Bicycle Limited.  Buffalo Bicycle Limited also offers users repair and maintenance services via a retail network of shops and local mechanics. WBR has distributed over 870,000 fit-for-purpose bicycles and trained over 3,350 community-based mechanics. Our impact is clear: girls with Buffalo Bicycles boost their school attendance by almost a third; health care workers see nearly twice as many patients each day and 80% of households using a Buffalo bicycle report higher incomes.

Responsibilities

• Collaborative Strategy Execution: Works closely with the UK Managing Director, incorporating programmatic priorities for developing key funding partnerships, to align and execute the trusts and foundations fundraising strategy.
• Strategic Growth & Income Diversification: Supports the development of and executes a growth strategy to increase trust and foundation income, leveraging both existing and new opportunities, including institutional fundraising and government funding where relevant.
• Prospecting & Pipeline Development: Proactively identifies, researches, and cultivates new trust and foundation prospects to expand the current portfolio and drive significant new revenue growth in alignment with fundraising targets.
• Relationship Management & Stewardship: Establishes, nurtures, and manages strong relationships with trust and foundation donors, ensuring tailored engagement, timely reporting, and strategic alignment with donor priorities to maximize long-term support.
• Proposal & Fund Development: Leads the development and submission of compelling funding proposals to generate revenue, while ensuring collaboration with the global proposal development enablement function for high-value (£100k+) opportunities. Edits concepts, proposals, pitch decks and stewardships materials. 
• Cross-Functional Collaboration: Works closely with WBR’s global Development & Marcomm and proposal development team to source insights, data, and programmatic information that strengthen proposals and enhance donor engagement, ensuring UK efforts align with international fundraising strategies.
• Other duties as assigned.

Minimum Education, Training and Experience Requirements

• A combination of education and experience that yields the required knowledge, skills and abilities
• Advanced knowledge of and proven skills in grant writing 
• Experience securing new income and growing existing income from Trusts and Foundations partnerships.
• Proven skills in relationship management 
• Advanced written and oral communication skills
• Proven customer service skills
• Detail oriented with strong time management
• Ability to work independently and as a team member
• Ability to adapt to the constant change of a fast-growing organization
• Ability to handle sensitive and confidential information with discretion
• Ability to maintain integrity, honesty and ethics in all work-related matters
• Advanced knowledge and skills in standard office procedures and software (e.g., Microsoft Office suite, Asana, Google Suite and Salesforce).

Remote Work Location with some UK and International Travel Required

This is a unique opportunity to lead Tearfund’s Partnerships team at a time of bold ambition and global impact. With a vision to grow high-value income significantly in the years ahead, Tearfund is seeking an inspiring, strategic, and spiritually grounded leader to step into this pivotal role.

Tearfund is a Christian charity that partners with local churches and organisations in over 50 countries to tackle poverty and injustice. Their mission is clear: to see people freed from poverty, living transformed lives, and fulfilling their God-given potential. With over 50 years of experience, Tearfund responds to disasters, empowers communities, and challenges unjust systems – all through the local church.

As Director of Partnerships, you will lead a team of over 20 passionate fundraisers located across the UK and internationally. You’ll oversee relationships with high-value individuals, trusts, and foundations – both in the UK and globally – with an ambitious aim to drive unrestricted and restricted income to new heights. This is a role where your leadership will directly impact lives around the world.

We’re looking for a senior leader with proven success in high-value donor engagement, someone who thrives on building cross-cultural partnerships and managing complex, high-stakes fundraising strategies. You’ll bring deep expertise in strategic planning, a strong Christian faith, and a heart for relational fundraising that is as meaningful as it is measurable.

You’ll be responsible for guiding strategy, nurturing key external relationships, and fostering a team culture of excellence, growth, and spiritual depth. This is more than just a fundraising leadership role – it’s a ministry that calls for courage, compassion, and conviction.

For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and a supporting statement outlining how you meet the requirements of the role – including the genuine occupational requirement to be a practising Christian.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*Due to the nature of the work, there is an Occupational Requirement that the postholder is a practising Christian under the Equality Act 2010, Part 1, Schedule 9.

Location: Hybrid – remote with occasional in-person days at a UK Tearfund office

Closing date: Monday 28 April 2025
Interviews with Charisma: Must be completed by 3 May 2025
First stage interviews with Tearfund: 13, 14 or 15 May (online)
Final interviews: 21 May 2025 (in person)

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.

Position: Programme Co-ordinator

Salary: £30,000 – £33,000 FTE

Hours: 18 hours, with flexible working

Responsible to: Programmes Manager (WEN) & senior staff member in each organisation (this is a matrix managed role)

Contract type: Fixed term to December 2027

About Equal Power Equal Voice

The Equal Power Equal Voice (EPEV) programme provides mentoring, training and peer-networking opportunities to ethnic minority people, LGBTQ+ people, disabled people, women and people with any combination of these identities across Wales. This important and unique programme is delivered in a strong and established partnership with Disability Wales, Ethnic Youth Support Team (EYST), Stonewall Cymru and Women’s Equality Network (WEN) Wales.

The EPEV programme aims to ensure more diverse representation in politics and public life by strengthening the knowledge and skills of those who aspire to be there, while learning from and being supported by those who have achieved positions of power, influence and authority in the face of these challenges.

You will build on the success of the previous EPEV programme cycle, which ran between 2021-2024. They will bring enthusiasm and innovation to ensure the next EPEV programme cycle (2025-2028) is efficient and effective and provides the best possible experience to mentees and mentors, paving a direct route to seeing greater diversity in political and public life in Wales.

The EPEV programme is made possible through funding from the Welsh Government and The National Lottery.

This role is part of a collaborative effort, with Programme Co-ordinators being based at each of the partner organisations.

About the Role:

The Programme Co-ordinator will work alongside similar post-holders at Disability Wales, EYST and Stonewall Cymru, and will support WEN’s Programmes Manager to deliver in partnership the Equal Power Equal Voice programme. You will lead on recruiting and supporting the cohort of approximately 25 pairs of mentees and mentors from your organisation. You will support the Programmes Manager in delivering all events within the programme and will attend events online and in person across Wales, and approximately once a year in London.

With a proven track record of delivering projects, you will be dynamic, organised, a good communicator and able to connect people to help them achieve their goals. You will be extremely motivated, able to work on your own initiative and be ready to join a high-performing yet fun and supportive team who are all committed to equality.

We particularly welcome applications from candidates who have lived experience of intersecting discrimination.

Welsh Speaker: Desirable

Key Objectives of the Role are:

• Working with your cohort of mentees to enable them to access the learning programme, benefit from the peer–to–peer support group and from the relationship with their mentor.
• Supporting the Programmes Manager in delivery of a successful mentoring programme according to the project plan.

Main Tasks will include, but not be limited to:

Project Organisation and Delivery

• Supporting the Programmes Manager in setting up all systems and lead the recruitment of mentees and mentors from your organisation’s networks
• Matching the mentees to appropriate mentors
• Supporting the organisation of the training events and training sessions by sourcing appropriate speakers, organising online sessions and / or physical events
• Organising the peer-to-peer support group for your cohort of mentees
• Working with partners and the Programmes Manager to recruit, liaise with, and keep central register of all possible mentors and support those mentor for your organisation’s cohort
• Keeping records of all achievements of mentees as they progress, checking in with them regularly on their learning journey
• Giving support to Mentees, as needed, on a case by case basis
• Contributing to quarterly reporting and evaluation

Partnership Liaison

• Liaising with the three other Project Co-ordinators and the Programmes Manager to ensure the programme is delivered effectively
• Networking widely across the public and third sectors to promote the programme and identify opportunities relevant to it

External communications

• Being an ambassador for the programme, speaking at events where appropriate
• Liaising with the WEN Communications and Engagement Officer to help publicise EPEV

General Responsibilities and Duties

• Conducting the duties of the job description in accordance with the operational policies of WEN Wales and of the EPEV programme, including but not limited to: the safeguarding policy, diversity policy, social media policy, data protection policies, home working and other policies.
• Maintaining good with all stakeholders, including staff, mentors, mentees, volunteers, Directors / Trustees, partner organisations and Members.
• Contributing to the general administration and delivery of all programmes of WEN Wales, as required.
• Undertaking any other reasonable duties as may be required by the role.

Closing date: 10th May 2025

The 5Rights Foundation is looking for a Research Officer to join our small and high impact team in fighting for a digital world that supports children and young people, in all their diversity, to flourish. ​​

At 5Rights, we work with governments, policy-makers, technologists, and NGOs all over the world to advocate for one simple principle: the enormous potential of digital technology will only be realised when it is designed with children and young people in mind. ​​

If you’re passionate about exploring emerging tech; if you’re enthusiastic about contributing to one of the most lively policy debates of our time; and if you’re committed to working on behalf of the one billion children who are online, we’d love to hear from you. ​​

We are looking for someone organised, meticulous, creative and critical-minded to conduct ongoing practical research into the tech children are using, ensure our policy team understand how it works and impacts children, and gather the evidence to drive change.​​​

Experience of providing research support in a policy environment and knowledge of technology policy, privacy, children’s rights or a related field would be desirable.​​​

Additional language skills such as French or Spanish is an advantage. We are offering remote working (with part-time co-working space access in London or Brussels) with employee contracts in the UK or Belgium; salary is £26,000 gross per annum (UK) or EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 (gross) per month before benefits.​

About 5Rights​​

5Rights Foundation exists to ensure a digital world that will serve children and young people, in all their diversity, today and for future generations.​​​

We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).​​​​

Key responsibilities ​​

Reporting to the Head of Compliance, you will:​

• ​Be the expert in the room! Make sure 5Rights knows what it needs to know, and be confident in holding us and those in our network to the evidence.​
• ​Conduct thorough and organised research, including rapid evidence assessments, report summaries, and deep-dives into emerging technologies.​
• Conduct consultation and exchange sessions with young people from around the world as part of our Youth Engagement Programme, learning about their experience and helping them understand how tech works.​
• Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.​
• Gather evidence for and support compliance actions.​
• Maintain tracking tools and a well-organised evidence repository.​
• Help coordinate research projects and evidence-gathering programmes.​
• Draft ad hoc briefings for senior staff on relevant developments, or ahead of meetings and conferences.
• Contribute to 5Rights reports, positions, communications and fundraising materials.​
• Represent 5Rights as an expert at meetings and events.​​
• Provide support to the policy, tech accountability and innovation work of 5Rights more broadly as needed.​​​

Person specification​​

You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission. ​​

ESSENTIAL skills and attributes: ​​​

• ​Thorough and thoughtful researcher ​
• Clear, concise, and engaging writing style in English​
• Confident verbal communicator in English​
• Inquisitive and keen to share the results of your research​​
• The ability to use your initiative, exercise good judgment and make nuanced recommendations​​
• A meticulous eye for detail and proven ability to design and deliver high-quality research products.​
• Team player, but also able to work independently, setting goals and meeting them​​
• ​Able to make good decisions on the relative importance of competing tasks, and meet deadlines.​
• ​Reliable, patient and with the relentless focus required to get complex deliverables over the line, managing processes from A-Z;​
• ​A can-do, action and solution-oriented attitude;​
• A commitment to the Foundation’s work and values ​
• Right to work in Belgium or the UK. ​​
• A commitment to the role for a minimum of two years, contributing to a growing and ambitious team.

DESIRABLE skills and attributes: ​​​

• ​Knowledge of technology policy, privacy, children’s rights or a related field. ​
• Experience of providing research support in a policy environment. ​
• ​Experience working internationally and in cultrally-diverse settings;​​
• Ability to work and research in other languages, such as French or Spanish.​​​

Remuneration and details​​

• ​Location: Remote position with employees based in UK and Belgium. Co-working office spaces are available up to twice a week.​
• Salary: a gross salary of £26,000 per annum for UK-based candidate, with flexibility depending on experience; EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 per month (gross) before benefits
• Working hours: Full time, with some accommodation necessary for work across time-zones and for out of office hours sessions with young people.​
• Statutory pension contribution.​
• 25 days of annual leave.​
• Work equipment including a laptop and mobile phone will be provided​
• Starting data: asap.​​
• Reporting line: Head of Compliance.​​​​

5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard.