Supporter Engagement Manager Jobs in Holborn, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IMPORTANT NOTE: We will be reviewing applications on a rolling basis and encourage you to submit your application as early as possible. We will close applications and move to the interview stage when we have a pool of strong applicants to interview, likely towards the end of October.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Movement Collaboration Lead or Senior Movement Collaboration Lead (depending on experience) will work closely with the Programme Director and the Programme Team to lead the development and delivery of an exciting emerging programme of work building collaboration for economic system change between grassroots groups and new economy organisations.
We are looking for people who are: passionate about addressing economic injustice, are excited about the role of collaboration in creating systems change and capable of creating partnerships and strong relationships with diverse stakeholders.
The first twelve months of this programme will take an action inquiry approach to facilitate a mixed group of new economy organisations and grassroots groups through a collaborative process that will develop shared knowledge and practice about how we can effectively and equitably collaborate on economic systems change work through practical experiments, facilitated dialogue and collaborative research.
The role will involve responsibilities for project managing and delivering this work including programme development and delivery, developing partnerships, changemaker recruitment and support, conducting desk research and interviews, managing and running events, supporting project related fundraising, conducting project learning and evaluation and writing a learning report about the project.
Following this first year we plan to scale work on supporting collaboration between grassroots groups and new economy organisations, subject to funding we hope this could become a permanent role.
All programme roles in the People’s Economy team support work across the programme team and we see a postholder likely working on the Action Inquiry for 0.4 FTE and supporting other work strands depending on their relevant skills, experiences and interests for 0.2 FTE.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Project Development
- Working closely with the Programme Director and the Programme Team, lead the translation of existing strategic thinking, planning and relationship building into a project plan.
- Working closely with the Programme Director and the Programme Team, contribute to business planning and fundraising for future development of the action inquiry beyond the first year.
- Working closely with Programme Director lead outreach and relationship building with new economy organisations, funders and other relevant stakeholders.
- Working closely with the Head of Community, lead outreach and relationship building with changemakers and grassroots groups for the action inquiry.
- Working closely with the Programme Director, develop a plan for learning and evaluation of the project.
Project Delivery
- Working closely with the Programme Team, coordinate the delivery of the action inquiry.
- Lead on organising the logistics and resources required to effectively deliver the action inquiry
- Working closely with the Programme Team, recruit and onboard changemakers to the project
- With support from the Head of Training, contribute to the delivery of learning and skills sessions as part of the inquiry
- Manage and execute the delivery of events as part of the action inquiry
- Maintain relationships with changemakers while they are involved in the project and act as a key point of contact
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of the project
- With input from the Programme Team and relevant project partners write a learning report at the end of the first year of the action inquiry.
- Plan and deliver a research element of the project aimed at gathering learnings from other sectors on equitable and effective collaboration.
- Working with the Programme team develop a communications plan to raise the profile of the project and share learnings throughout the year.
Supporting other work strands
- Manage (or contribute to) other projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work
- These areas will be discussed and identified depending on the appointed candidates' relevant skills, experience and expertise - examples include providing programme management support of our migrant justice programme or supporting the development of our regional work in London.
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for the action inquiry
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.
The client requests no contact from agencies or media sales.
Our commercial and operations team is responsible for generating income for the charity through our venue hire business and property, as well as supporting the operations of the buildings. This is a key part of enabling the successful delivery of our charitable activities.
This new role will support the Event & Venue Manager and the wider events team in delivering high-quality events, ensuring that all aspects of the event run smoothly and efficiently.
We are looking for someone who would like to use their events or hospitality experience to help ensure our clients receive the best possible experience. You will have great organisational and communications skills with excellent attention to detail.
This role will be varied, typically your day may involve, assisting with technology setup, greeting clients and providing housekeeping, providing reactive assistance (printing, temperature control, furniture adjustments etc.) & collecting feedback. You will supervise our Events Assistants and Welcome Hosts under the direction of the Events and Venue Manager.
Please download the full Job Description for more details.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Woodgreen currently has an exciting opportunity to join our Retail Team as Retail Area Manager covering the west of our charity shop estate in Lincolnshire, Cambridgeshire, Northamptonshire, Buckinghamshire, Oxfordshire and Bedfordshire. With previous experience in an area support, cluster role or in managing a large retail base, our successful candidate will use their commercial knowledge and experience to oversee multiple shops in order to drive sales and maximise profits. During a period of transformational change their exceptional leadership skills will empower and support their team to achieve their targets which in turn supports our income generation strategy ensuring a brighter future for animals in need.
Founded in 1924, Woodgreen Pet Charity’s mission is to care for vulnerable pets, whether they have been abandoned, neglected, are vulnerable or simply need a home. Our retail estate is a key piece of the puzzle as we look to diversify our income streams to support more pets and their people. By developing and leading our passionate shop teams to be the face of Woodgreen on the High Street, you will play a pivotal role in driving our mission forward. You will;
- Coach, Lead, and Inspire: Working closely with your team you will foster a culture of collaboration and growth.
- Achieve Sales Targets: With a sharp focus on financial goals, you will lead your area to meet and exceed sales targets. You will maximise retail profit by driving donated sales, new goods sales, Gift aid and fundraising income whilst also controlling variable costs. You will monitor each shops sales performance against a weekly budget, taking action as necessary to improve sales performance where shops are under-performing.
- Recruit and Develop Talent: Building a high-performing team is key. Working alongside Woodgreen’s People Team, you will recruit, develop, and retain top-notch staff across all roles, nurturing their skills and potential to drive performance. You will also work with our Volunteer Engagement Team to recruit, train, motivate, manage and support our loyal and committed team of volunteers.
- Ensure Compliance: Across your designated area you will ensure in-shop compliance with organisational policies and Woodgreen’s Ways of Being, with a strong understanding of safeguarding in the charity retail environment.
- Analyse Data for Insights: Using relevant financial data you will make informed commercial decisions in order to guide your area towards profitability and sustainability.
- Set Standards: By maintaining sector-leading standards in customer service and in-store merchandising, you will ensure an exceptional shopping experience for our customers.
- Drive Donations: By encouraging and supporting your Shop Management team to initiate and lead area-driven initiatives your area will generate quality donated goods, fuelling Woodgreen’s mission to support animals in need.
- Engage with Communities: At the heart of our community strategy Woodgreen aspires to ensure that our shops are not just places of retail, but integral parts of the communities we serve.
In return we can offer you;
- A competitive starting salary of £34,730 - £38,589 per annum depending on experience.
- Generous car allowance
- 36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days
- Up to 8% employer pension contributions (based on employee contribution level)
- Support towards healthcare costs (cashplan) and wellbeing
- Free access to Headspace
- Life assurance scheme (4 x salary)
Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
The client requests no contact from agencies or media sales.
Salary: £40,000 - £50,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week, 52 weeks per year
Contract: Full time, permanent
Start date: November 2024
Location: Hybrid role requiring 3 days per week in the office during school term time.
London HQ location is currently 163 Eversholt St, London NW1 1BU, moving to Ed City, 1 Edcity Walk, Edcity, London W12 7TF from 1st January 2025 onwards
Join our dynamic team and make a difference.
We are looking for an outstanding communications and events professional to join our team at Lift Schools.
You’re someone who’ll be able to:
- Engage and influence people at all levels, from senior leadership to school staff;
- Manage multiple channels including newsletters, an intranet, and briefings - aligning messaging with organisational goals;
- Deliver a world-class and sector-leading portfolio of annual events;
- Design and lead initiatives to strengthen Lift’s culture, including a culture of recognition and social activities.
Ready to make a difference?
As a member of our dynamic internal communications team, you will have the opportunity to shape the way we connect with our schools and central services. We are looking for a creative individual who can build upon our existing initiatives and take our internal communications to new heights.
With full support and agency, you will own the planning and delivery of engaging content that aligns with our mission.
Join a friendly and motivated team where you'll gain valuable experience in a large, forward-thinking network.
You’re someone who has:
- Proven experience in managing large-scale events and conferences from inception to completion;
- Communications experience, managing a range of channels for internal communications in a large organisation;
- Exceptional project management skills, capable of handling multiple events and communications projects simultaneously;
- Excellent writing and communication abilities, with strong attention to detail;
- Strong interpersonal skills with the ability to engage and influence at all levels, from senior leadership to school staff;
- Strong intellectual curiosity, able to be creative, get the 'big picture' and challenge the status quo.
If you would like to find out more about the role and have an informal discussion please contact us to organise.
Closing date: 31st October 2024
Ready to apply? Get in touch. We can’t wait to hear from you.
The role is due to commence November 2024. This is a full time, permanent position.
Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.
Every adult in a school has the power to transform lives, and that’s why talented people are essential to us. Our ambition to give every pupil the best start in life relies on our dedicated teachers, teaching assistants, senior leaders, and admin teams. We attract dynamic individuals and provide the space to reimagine what’s possible.
That’s why your career is as important to us as it is to you. We want you to develop, we want you to grow, and we want you to feel valued.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.
Using Anonymous Recruitment
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We are currently looking for a Bid Manager (Corporate, Trusts and Foundations) to join us at The Duke of Edinburgh's International Award Foundation.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Foundation relies on a combination of operational and voluntary income to fund its work, and we are looking to grow the contribution of Corporate and institutional funders to the current income mix, alongside a strong philanthropic base.
We are therefore seeking an experienced and dynamic Bid Manager (Corporate, Trusts and Foundations) to join our Development team and play a pivotal role in securing funding through successful corporate, trust, and foundation applications. The Bid Manager (Corporate, Trusts and Foundations) will be responsible for researching, writing, and submitting high-quality, compelling funding proposals that bring to life the critical role the Foundation plays in ensuring that all young people have access to the Award, wherever they are or whatever their circumstances.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
They bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And they won’t stop until we are all equal.
This role will be a key member of the major partnerships team, as it will lead on the delivery and development of the AstraZeneca partnership. Together, Plan Intl UK and AstraZeneca deliver the Young Health Programme across 8 countries, including here in the UK.
This is an exciting opportunity as the partnership is at a critical stage of future development.
As Corporate Partnerships Manager (AstraZeneca – Global and UK), you will:
- Seek to renew Plan’s partnership with AstraZeneca post-2025, aligning the company’s ESG Strategy with Plan International UK’s values on (health) equity and gender transformative outcomes
- Lead ways of working with the Programme Management Team and Grants Finance to ensure the partnership is highly impactful in its delivery, is on time and within budget
- Build a strong, multi-faceted relationship with contacts across AstraZeneca and internally at Plan International
- Support the leadership of the Corporate Partnerships Team, role modelling and demonstrating excellence in account management
Ideal skills and experience:
- Experience of managing high value corporate partnerships involving multiple external partners
- Ability to collaborate across and between organisations on complex, fast-paced projects
- Strong interpersonal and communication skills
- A team player with a collaborative approach
- Able to manage projects and budgets successfully
Expert recruitment for fundraisers and charities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The AFRUCA Child Protection Family Support Service sits within AFRUCA as one of our most impactful programmes targeting families from a range of ethnic backgrounds across England and Wales. The service works closely with local authorities children’s services in cases involving families on child protection plans or in court proceedings. We provide direct one to one training and support for parents to aid their ability to provide appropriate parenting and ensure a safer, happier home environment for their children.
The AFRUCA Child Protection Service currently has a team of five qualified social workers and supports over 50 families each year. We also provide a therapeutic service where children are being reunified with their parents. We are establishing a child protection legal drop in service for families in contact with children’s services and an advocacy service for parents in the child protection system.
Most of our families are referred by local authorities children’s services as a result of cultural and religious practices which are deemed harmful to children’s well-being. We offer qualified social workers who do not wish to work in the statutory sector with an alternative approach to practising social work where empathy, kindness and support is key to our work with families. Our ultimate aim is a reduction of children in Black and Ethnic communities going into or remaining in foster care. We offer a non oppressive and non judgemental service that helps to promote the well-being of children in safe families.
We are looking to attract a qualified social worker who supports our ethos and is willing to contribute to our work with families to protect more children in our communities.
The role is open to applicants based on London Hackney or Manchester. The role will include office and remote working as well as allocated work for home arrangements.
We are interested in applicants who reflect our service users particularly those from marginalised or minority groups, and individuals who are bi-lingual and we are particularly interested in male social workers to support our families and children.
At AFRUCA Safeguarding Children, we pride ourselves on being more than just an employer. We view our workplace as more than just a place to perform tasks; we are a community where we grow together, collaborate, and support each other. A happy staff team has been crucial to the success of AFRUCA. We believe it is essential to foster an environment where all our staff feel valued and motivated.
As an employer, we strive to do the best for our team. As such, in addition to the basic salary on offer, we provide all our staff with additional benefits including:
- Financial Wellbeing Programmes: Supporting our staff to make the most of their finances by joining our voluntary, staff-led Money Management Club.
- We pay 5% Employer Contributions into our pension scheme with a mandatory employee contribution of 3%
- Work-Life Balance: Flexible working and work from home opportunities
- Opportunities to further your social work career through gaining in-depth, specialist experience of working with Black and Ethnic families, learning about different cultural and religious practices that influence child upbringing
- 28 days Annual Leave plus all bank holidays
- AFRUCA Staff Wellbeing Day: We provide an extra paid day off with funds for you to focus on your personal well-being.
- Annual Staff Retreat: Enjoy team-building and relaxation at our yearly staff residential programme.
- Employee Assistance Programme (EAP): Access professional support for your mental health, debt management, emotional support, GP Line and legal advice lines whenever you need it.
- Cash Health Plans: Benefit from our comprehensive cash health plans and claim money back on glasses, dentist treatments and massages.
- Store and Gym Discounts: Enjoy discounts at various gyms and high street shops and supermarkets.
- Paid end of year team activities
- Annual Social Work Registration fee covered
For Further information continue to our job pack.
The client requests no contact from agencies or media sales.
Key Responsibilities
Day to day delivery of Internal Comms projects & content:
- Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy
- Develop, deliver and evaluate annual internal communications and engagement plans
- Provide strategic communications input on people-related projects including activities coming out of our new People Strategy
- Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects
- Develop approaches to measure the success of internal communications, and report on results
- Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments
- Manage strategic and prioritise internal communications projects
- Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns
- Support engagement processes with staff across all areas of the organisation
- Maintain and evolve internal comms channels including our intranet
- Support communications to staff in the event of a crisis or urgent event
- Manage all costs relating to internal communications
- Develop our internal tone of voice based on our brands’ personalities and values
- Draft and/or edit all written internal communications to high standards.
- Work with corporate comms and content leads to develop engaging content across a multiple of channels
- Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff
- Execute and commission communications products in a variety of formats
- Build strong and trusted relationships with colleagues across the organisation
- Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum
- Successfully work with senior leadership team
- Support efforts to drive the success of the corporate communications team, processes and ways of working
Skills and Experience
This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload:
- Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector
- Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas
- Project Management of different projects in an effective way
- Comfortable flexing between strategic thinking and day-to-day delivery
- Confident working with senior leadership and managing stakeholders
- Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations
- Excellent at building relationships, collaborative with a win-win approach to negotiating
- Comfortable with emerging ways of working, and working across teams
- Ability to brief and manage external agencies – including collating & managing feedback
- Leading communications to support organisation growth or change and new ways of working (desirable)
- Designing and delivering successful engagement activities
- Managing multiple tasks and projects, troubleshooting where needed
- Strong understanding of the role of internal communications in building and nurturing organisational culture and performance
- Using content and multiple channels strategically to inform and engage staff
- Strong understanding of translating a brand into effective content for internal audiences
- Producing a range of content formats including photography and film
- Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement
- Experience working closely with People/ People & Culture/ HR teams and other stakeholders
- Experience in delivering communications in a change context or working through organisational change
- Experience of line management
Knowledge and qualifications
- Proficient in MS Office Suite in particular PowerPoint
- Good working knowledge of SharePoint
- Understanding and experience of implementing HR policies and practices
- Good working knowledge of Mail-Chimp or similar mass mailing platform
- Good working knowledge of metrics for internal communications and engagement
- Good working knowledge of internal communications relating to diversity, equity and inclusion work
- Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team
Abilities and Attributes
- Proactive, solutions-focused and able to work well under pressure and manage multiple projects
- Experienced in managing internal comms in NFP or Commercial Business
- Can do-attitude and hands-on approach
- Committed to continued learning and improving
- Interest in trends and technological advances that support internal comms
- Commitment to championing audience needs and acting on feedback
- Committed to embedding diversity, equity and inclusion in everything we do
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Dementia Carers Count has an exciting opportunity for a remote role as our Communications & Digital Engagement Officer within our comms & growth team to help raise awareness of DCC.
Job Title: Communications & Digital Engagement Officer
Reports to: Marketing and Communications Manager
Contract: Permanent contract
Hours: 35 hours / week (28 hours / week considered, spread across 5 days)
Salary: £32,000 FTE pa
Location: Remote with periodic days in London required
Job purpose
To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone.
Key responsibilities
•Understand our cause, linked issues, and how these are publicly perceived
•Horizon scan to spot social and news trends as well as potential influencer targets
•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management
•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences
•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.
•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage
•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials
•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns
•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity
•Support effective cross-organisational internal communication
•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications
•Carry out other duties commensurate with this post as requested.
The client requests no contact from agencies or media sales.
Business Process & Analytics Manager - Job Share Role
Contract: Part-time, 14 hours per week Job Share role, 10-month Fixed term contract with the possibility of extension
Salary: £43,668 - £49,208 FTE Salary (pro-rated £17,467.2 - £19,683.2 per annum) with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Business Process and Data Analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Business Process and Analytics Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Programmes Funding & Partnerships Team contributes to WaterAid's mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid's programmes globally so that WaterAid can effectively deliver on its mission.
About the Role:
In this role, you will drive the production and analysis of the quarterly restricted funding KPI reports, use your analytical expertise to ensure data quality and accuracy, and identify opportunities to improve our restricted funding management information tools. You will also contribute to the socialisation of our underlying restricted funding business process, in collaboration with the wider team and the WaterAid Programme System team.
You'll also:
- Lead on the bi-annual development, production and detailed analysis of restricted funding Key Performance Indicator reports (KPIs) for restricted income generation and management with support from the Power Bi team and liaising with key stakeholders.
- Support the Head of PFP in funding data analysis for board reports and adhoc reporting requests.
- Lead on the production of restricted funding reports to support the organisational performance framework and/or as required to improve visibility and accountability of restricted funding performance
- Lead on identifying restricted funding data quality checks and controls to ensure WAPS restricted funding data is as clean as possible and liaise with the relevant WAPS team lead to support on regular data audits.
- Regular review and refresh of restricted funding management information tools to ensure they are useful and innovative.
- Ensure business processes for restricted income generation and management are up to date and inclusive of any new best practice approaches such as cost recovery and co-financing management initiatives
- Ensure all RFP training documents/guides contain up to date WaterAid Programme System (WAPS) references to reflect any changes in system protocols.
- Work with the RFC Advisors, Finance, Strategic Partnerships and other teams as needed to establish how relevant sub-processes and systems currently work or do not work, how they may need to change and how other changes may impact them. Propose solutions, implement, document and communicate them.
About You:
To be successful, you'll need:
- Ability to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
- Strong Microsoft Excel/numerical capability and good PowerPoint skills
- Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
- Background and strong practice in fundraising and funding contract management
- Understanding of participative training techniques for capacity building
- Demonstrable organisational skills, with the ability to work in a matrix management culture, ensuring that projects are delivered: ability to work proactively and initiate projects/activity with appropriate independence.
- Proven ability to build consensus, deal with ambiguity and collaborate with colleagues locally and remotely, across diverse cultures and aims.
- Strong interpersonal skills and proven ability to work across different cultures
- A degree and a proven interest/experience in international development
- A willingness to travel and an ability to work independently with limited supervision
- Commitment to WaterAid's values and a working style that reflects these
Closing date: Applications will close at 23:59 on Sunday 3rd November 2024. Availability for an interview is required for the week commencing 18th November 2024.
How to Apply: To see the full job pack, please click 'Apply'.
- Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
- Please indicate your location and the right to work eligibility in your Cover letter.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: St Albans & District Foodbank (SADFB)
Salary: £37,500 FTE, pro rata (£20,000 - £25,000 PA)
Hours: 20/25 hours per week, with one Saturday a month (9:30am - 12:30pm)
Flexible Working | Reports to: CEO
About Us
St Albans & District Foodbank (SADFB) is an independent charity and a member of the Trussell Trust Foodbank network. Our mission is to prevent or relieve poverty in the local area. With the help of over 130 volunteers, we provide vital food and welfare support to those in need. We’re looking for a dedicated Wellbeing & Engagment Coordinator to join our team and help our clients on their journey to self-sufficiency.
Role Overview
In this role, you will take a holistic approach to supporting clients, helping them engage with third-party agencies to address the broader issues contributing to food insecurity. You'll work closely with referral partners, community groups, and volunteers to offer personalised, non-judgemental support. Your focus will be on empowering clients to overcome challenges, improve their well-being, and become more self-sufficient.
Key Responsibilities
- Build trust with clients by providing personalised, respectful, and non-judgemental support.
- Work with partner agencies to identify clients with additional support needs and refer them to appropriate services.
- Train and support volunteers to identify clients' welfare needs and engage with SADFB’s services.
- Maintain strong relationships with support agencies, ensuring effective signposting and referrals.
- Attend local events and forums to promote SADFB’s services and raise awareness.
- Create and distribute materials to help volunteers with signposting.
- Monitor and report on client outcomes, service effectiveness, and equal opportunities.
- Ensure safeguarding procedures are followed to create a safe environment for both clients and volunteers.
About You You’ll have experience working in social care, mental health, or community support, ideally within the voluntary, community, or social enterprise sector (VCSE). You’ll be a great communicator with the ability to build relationships with a diverse range of clients, volunteers, and partner organisations. You’ll be passionate about making a positive impact and supporting people from all walks of life.
Requirements
- Strong interpersonal skills and experience building effective relationships.
- Experience in social care, mental health, or community support.
- Ability to collaborate across organisations and support volunteers.
- Proficiency in IT tools like Word and Excel, with experience in data collection and reporting.
- Excellent communication skills with a compassionate, non-judgemental approach.
- Ability to work with diverse and marginalised communities.
- Creative and adaptable, with a focus on achieving positive client outcomes.
Why Join Us? At SADFB, we offer flexible working and the opportunity to make a real difference in your community. You’ll be part of a passionate, supportive team dedicated to empowering people to overcome food insecurity and improve their lives.
For more information on the role refer to the attached job description.
Refer to the Job description and apply by submitting yore CV and cover letter detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns
The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.
Three key parts of the role would be working with:
- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.
- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further
- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.
The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.
Main Responsibilities
Contribute to the achievement of the LWF and CUK’s strategic aims
· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.
Develop and manage external relationships
· Develop and implement a stakeholder engagement plan to support and promote the project.
· Manage strong relationships with the project partners and funders to involve and update them on the project as required.
· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.
· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.
· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.
Build and manage projects and achieve work targets effectively
· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.
· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.
· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.
· Oversee the project being integrated into our CRM system and developing robust project management systems.
Learning, expertise, wellbeing and inclusion
· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.
· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.
· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.
· Develop and host employer facing events to gain insight and test appetite to support the development of this work.
· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.
· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.
Communications
· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.
· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.
· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.
· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work.
Develop and manage internal relationships:
· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.
· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.
· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.
Generate income and resources
· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.
· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.
· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.
Key Skills
EXPERIENCE AND QUALIFICATIONS
Essential (E), Desirable (D)
Experience of building consensus between diverse stakeholders to drive progressive change (E)
A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)
Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)
Experience of conducting secondary research and writing reports (E)
Understanding of the importance of good research design (D)
Previous experience of developing and implementing new products, projects or services (E)
Experience of securing funds to deliver and scale up projects (D)
KEY SKILLS AND KNOWLEDGE
Excellent project management skills with the ability to juggle a wide range of competing demands (E)
Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)
Strong report writing skills and ability to share and disseminate knowledge with project partners (E)
An ability to take initiative and work independently across different teams (E)
Understanding of anti-poverty policy and campaigning (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
Application Procedure
At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.
We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.
Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.
Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this role.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Strategic Reputation Manager
Full Time/Fixed term contract for up to 6 months
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
St John Ambulance is recruiting an experienced communications professional who has a specialism in reputation management, for a six-month, full-time contract.
As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk. Being a top-class stakeholder manager and a highly effective influencer, you'll be able to quickly build relationships across a large, complex organisation. You will manage and participate in on-call communications rota, write reactive statements and brief senior leaders on an appropriate course of action.
About You
You will be a senior PR specialist, with demonstrable experience of reputation management in a complex organisation or business. You’ll be happy to hit the ground running and confident working closely with senior internal stakeholders including the CEO.
About the Role
- Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks and briefing senior leaders as appropriate.
- Manage and be part of the out of ours on-call rota, which manages any potential negative media coverage
- Creating proactive statements for any incidents that are arising.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.