Supporter Development Officer Jobs in Westminster, Greater London

About the role

Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.

Role purpose

The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.

Key tasks and responsibilities

1. Programme management:

Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.

• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.

• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.

• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.

• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.

2. Network member Management:

Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.

• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.

• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.

• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.

• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.

3. Workforce Development:

The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.

• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.

• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.

• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.

• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.

4. General responsibilities for a Senior Manager

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. 

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].

• Experience working as a manager within education or business with a focus on TVET [E].

• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].

• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].

Knowledge and skills:

• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].

• Strong programme and budget management expertise [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].

• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].

• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].

• Able to influence, negotiate and manage the action of others, including remote teams [E].

• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].

• Proven ability to drive member engagement and retention strategies [E].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E].

• Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

We're looking for someone who’s interested in the possibilities of technology to help us help more adults gain the skills they need for work.  Our mission is to catalyse change in the way adult learning for work, via grant-giving, investment and partnerships.

Working closely with the Head of Innovation and Assessment and our grant and venture teams, you will help ensure that Ufi is informed about and is applying new technologies to deliver Ufi’s grant funding and partnership activities.

With colleagues and external partners, you will help co-ordinate grant calls, administer the VocTech Ignite programme and become a source of internal expertise on the potential of new technologies. You will be working with colleagues across Ufi to support the early stages of the grant and support pipeline, including assessment and the VocTech Ignite programme. This will require engagement with the Ufi pool of expert support and the Ufi assessors, ensuring that the right match of skills can support each grant cohort. In addition, you will be bringing your enthusiasm for technology, particularly the technology that supports learning and skills, to the wider team and helping to strengthen the in-team expertise.

This is a responsible, fast-paced role. Creativity and enthusiasm supported by practical delivery skills are essential.

Don’t worry if you don’t have all the knowledge and skills listed here. We'd love to hear from you if you have some of the following:

• Experience working in a senior administration role
• Confident working in an agile environment and adapting to change
• Excellent organisational and planning skills
• Knowledge of the potential and application of new technologies including AI
• Project management skills
• Strong communication skills
• Enthusiasm for Ufi’s mission

Download the full recruitment pack for the full Job Description.

Team: Innovation

Location: Remote

Work pattern: 21 hours working each Wednesday, Thursday & Friday

Salary: Up to £24,817 per annum (pro rata of £41,363)

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Innovation Officer:

• Leading collaborative innovation cycles and sprints using an insight led innovation approach to develop new products and optimise existing activity
• Support the Innovation Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
• Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
• Support the development of an innovation culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the innovation process and techniques into their work

About the Strategy, Knowledge & Innovation team:

• We sit within the Strategy, Knowledge & Innovation team
• Our team is responsible for shaping and building innovation across our directorate to deliver income growth and drive awareness across a diverse audience
• We currently have a team of 4, 5 once vacancy is filled

What we’re looking for in our Senior Innovation Officer:

• Experience of working within Fundraising
• Experience of supporting the delivery of an Innovation Strategy
• Significant experience of project management including stakeholder management & innovation projects
• Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
• A good working knowledge of fundraising disciplines

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 12th November 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

The Vacancy

The Programme Development Manager is committed to supporting colleagues and partners in programme design and development. The team also connects programmatic issues and global policy and advocacy to ensure they are complementary and conducive to external change based on evidence from the ground.

Saferworld’s income is secured primarily from statutory and institutional donors; however, securing funding to support our partners in conflict-affected countries and allow for more flexible programming increasingly requires a more diverse funding base. The Programme Development Manager will support efforts to identify and secure funds from statutory donors, trusts and foundations, and other non-traditional funding mechanisms.

The Programme Development Manager will support a portfolio of Saferworld’s teams in designing and mobilising funding for peace, security and justice programmes. The successful applicant will have a focus of approximately 4 countries, which will be decided based on the candidate’s experience and preference. Working closely with Country Managers/Directors, and programme and grant management colleagues, the post-holder will lead on: coordinating and facilitating programme development processes (including taking the lead in drafting high quality concept notes and proposals, theories of change, logical models, risk matrixes and budgets); developing and supporting the implementation of long-term country funding strategies and donor engagement strategies; and supporting new donor engagement and sustaining relationships with current donors. The post-holder will be responsible for growing institutional funding portfolios in our programmes.

The post-holder will have a successful track record in developing programmes and leading new business development efforts with institutional donors such as the UK Foreign, Commonwealth & Development Office (FCDO), United States Government (USG)/United States Agency for International Development (USAID), the European Union (EU), UN agencies and European Governments such as Swedish International Development Cooperation Agency (Sida). Additional experience in mobilising resource from trusts and foundations and other non-traditional funding mechanisms is desirable.

They will have proven skills and experience in programme management and support, successful programme design processes and bid leadership.

For more information about the roles and responsibilities, person specification and any other requirements, please refer to the job document.

Saferworld reserves the right to close this vacancy early given sufficient quality applicants. We therefore encourage early applications to avoid missing out.

The Organisation

Saferworld is an international organisation dedicated to conflict prevention and peacebuilding programming, policy and practice. We collaborate with institutions and work directly with partners across Africa, Asia, the Middle East and Europe to tackle diverse factors that drive violent conflict, injustice and insecurity. We participate in major global policy debates on peace, justice and security to influence change.

For more information about Saferworld as an organisation, our commitment to diversity and inclusion, safeguarding, interview process or staff benefits, please refer to our website or jobs page.

This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.

You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.

You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.

We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.

You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.

The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Position Type: Part-Time (32 hours)

Location: Home based – London

Salary: £34,500 full time equivalent (including London weighting)

About Chiva:

Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures.

Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.

Job purpose:

The Specialist Support Officer will provide both individual and family based emotional and social support, advocacy, and HIV education to children, young people and young adults living with HIV. Working closely with paediatric, adolescent, and adult HIV clinic teams across the London region.

At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.

Please see the full Job Description and Person Specification at the link below.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please apply via our website.

Deadline for applications: Friday 22nd November.

Interviews to take place: Wednesday 27th November or Thursday 28th November (AM)

Director of Supporter Fundraising
Reference: SEP20249533
Location: Flexible in UK
Salary: £85,000 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB, Europe’s leading nature conservation NGO, is seeking a Director of Supporter Fundraising to lead the charity’s work in recruiting and stewarding the next generation of individual supporters to help address the nature and climate emergency.

The Royal Society for the Protection of Birds (RSPB) is a charity for the conservation of birds and nature, bringing people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. The charity now manages and protects 160,000 hectares of land across the four countries of the UK.

Public support has been at the centre of RSPB’s work since its foundation as a campaigning organisation in 1889. With 1.1 million current members contributing over £95m to the charity’s cause in 2024, the RSPB has set itself a bold ambition to increase supporter numbers and net income from this core area.

Working closely with the Executive Director for Income and Conservation Investment and other senior stakeholders across RSPB, the Director of Supporter Fundraising will ensure that the organisation maintains and increases its income in membership, individual giving, legacies, in memoriam and community fundraising. The role will be responsible for a large team working to develop new strategies and to engage and grow a diverse supporter base, enabling the charity to inspire long-term support and active engagement with their work.

The ideal candidate will have a proven track record in growing a large and complex individual giving or subscription programme across multiple products and channels. They will also have demonstrable experience of leading successful organisational transformation to create long-term value, as well as of leading projects within a complex stakeholder or matrix management environment. Significant experience in individual supporter fundraising or consumer marketing through direct marketing techniques will be essential.

As a leader, the successful candidate will have strong collaboration skills with the ability to inspire, develop and motivate teams to achieve challenging goals in a variety of contexts. They will also be able to use their networking and interpersonal skills to build excellent internal and external relationships and must be able to thrive in a fast-paced, high-performing environment. Finally, they will have a commitment to the values and vision of RSPB and to mobilising support for a thriving natural world.

Closing date: 09:00, Wednesday 6th November 2024
Please note: we will be longlisting throughout the campaign so please do apply early to register your interest.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Senior Programmes Manager will work with the Head of Sector Support and Grants and the CEO to develop and deliver our sector support programmes, including our flagship grants programme that aims to help sustain free legal advice agencies.This role will oversee the development and delivery of our exciting partnerships with other funders and advice sector organisations to support the advice sector. The role will oversee various funded programmes including the development and delivery of our Funder Plus offering.

We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all.  You will bring experience or understanding in training and development along with organisational capacity building within the advice sector.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme (5% employer, minimum 3% employee)
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

The Maypole Project is in an exciting phase of development. 

This role needs to ensure that the Maypole Model of therapeutic support is delivered effectively, with maintained high-quality standards and associated appropriate resource levels.  Working to The Maypole Project vision of availability of our therapies to everyone who needs it reaching across the UK through appropriate outreach. 

Helping the team to achieve to our mutually developed strategic plan for growth in these key areas: service uptake, service provision, quality and resourcing.  While also raising the profile of Maypole Project Model of support.

Ensuring standardised ways of recording data and disseminating the impact of our services in communications to a range of stakeholders including for contracts/grants as well as for key supporters and internally the Board and staff team.

• Advocate and network:
  • Aiming to promote the services of the Maypole Project and our unique model of support: 
  • Arrange and provide connections and talks with a range of audiences with a plan together with our Head of Development. 
  • Through this creating potential connections for future contracts for The Maypole Project services and/or engagement in sponsorship of our work. 

Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team: 
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.

About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.

You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.

You’ll also: 

• Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly. 
• Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
• Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required. 
• Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
• Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing. 
• Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
• Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.

About You:

• Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
• Experience of managing telemarketing, call handling and large-scale print campaigns
• Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted. 
• Project management experience including identifying opportunities and managing through to implementation.
• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives. 
• Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns. 
• Strong interpersonal skills and demonstrable experience managing external suppliers.

Although not essential, we also prefer you to have:

• Experience of working in the voluntary / fundraising sector.
• Experience of delivering supporter direct mail and communication programmes.
• Experience managing new product development and/or innovation projects.
• Empathy with and understanding of overseas development issues.

Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

All We Can/Y Care International is looking for a Public Engagement Officer (London and South East) to join our small and dynamic team and make a difference through engaging churches in the region to help generate vital income to deliver our vision and mission. 

All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s. 

Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.

From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.

At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities. 

As Public Engagement Officer, you’ll play an important role making this vision a reality by engaging with churches through regional & national speaking engagements, networks, events, and new fundraising products with a view to help them raise funds for All We Can/Y Care to contribute to the overall fundraising target of the Acquisition Team. This role is 12-month fixed contract with potential to extend at the end of that period depending on the performance of the role and organisational circumstances at the time.

In this role you will:

• Seek and fulfil a variety of engagements in the London and the South East which engender loyalty and acquire short- and long-term income contributing to the fundraising target of £405k per year.
• Maximise income from Churches and Events
• Participate in All We Can’s presence at several conferences and events each year, inspiring current and new supporters through stalls, workshops, and stage time. 
• Build and develop new strategic relationships with ministers, lay workers, and key volunteers in Methodist Churches across the country, encouraging them into deeper income-generating engagement with All We Can.
• Collaborate with others in the Public Engagement Team to develop new resources and fundraising products to engage supporters and generate income

To be successful in this role, you will:

• Have experience of community fundraising involving relationship-building, planning, and generating a response to a call to action with experience of community fundraising in a Christian context being desirable. 
• Be a passionate and convincing public speaker, with experience of speaking/presenting in a Christian context; being a qualified preacher and/or worship leader in a church tradition would be an advantage but is not a requirement. 
• Have experience of generating and following up on new opportunities. Experience of project management in a professional context will be an advantage but is not a requirement.
• Have excellent oral and written communication skills and proven ability to communicate both stories and data.
• Excellent interpersonal skills, including an ability and willingness to communicate to diverse audiences. To be comfortable communicating to Christian groups and individuals. 

This role has an occupational requirement to be a professing and active Christian to fulfil the role and its responsibilities.

For full list of responsibilities and role requirements, please see the full application pack.

Diversity of our team across all various characteristics is important to us and to the mission of the organisation. Therefore, we look forward to receiving applications from groups underrepresented in the charity sector. If you would benefit from a conversation about the role and both organisations before you apply, please contact us via our website. 

Important note about completing your application – please read 

When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We’ll not consider answers which say ‘Please see the CV’ or similar. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.

The purpose of having those questions in the application process is to assess your skills and suitability for the role. Therefore, we would ask that you answer the questions on your own without use of aids like generative AI as much as possible. We recognise that neurodivergent people and people with some other characteristics can benefit from use of AI, so we don’t prohibit it entirely, but ask you to do it wisely and show as much of your talent as possible in your work so we can choose the best candidate for the role which will help us greatly to deliver our vision and mission. If you’re using generative AI as a form of a reasonable adjustment, we would be grateful if you could let us know. 

Head of Development, Operations and Impact.

About the organisation 

CARAS is a dynamic and exciting charity offering holistic support to refugees and people seeking asylum. We pride ourselves on coupling the expertise of our staff team with strong values that mean we always place the voices, needs and wants of our group members at the heart of all that we do. We know that this is a transformative way of working and. Our Strategy, Theory of Change, Monitoring Framework and Values were all written with full participation from our group members. 

Our Values are: 

Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests. 

Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society. 

Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do. 

CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. We are impactful across a range of measures that demonstrate the life-changing work we do, and are proud to receive testimonials from our group members that bring our impact to life.

The Head of Development and Impact will be our lead fundraiser, drawing in support and expertise from across the team. They will take ownership of identifying funding sources, creating a strategy, forecasting our fundraising income, and building strong relationships with donors, bringing the experiences of our group members to life in fundraising communications. They will line management a full-time fundraiser who specialises in individual giving while the Head of Developent, Operations and Impact will lead on grant writing. 

In the last 5 years, this role has achieved huge success in CARAS’ development, more than trebling our income and enabling us to expand our staff team and therefore our reach. We are a highly impactful organisation that is often looked to for our insight in the sector. We have an ambitious five-year strategy, co-produced with group members, staff, volunteers, trustees and partner organisations, that guides our current work. 

This is an exciting role that comes with many varied commitments, expectations and timescales. We are seeking applicants who want to be at the forefront of change, striving to improve the rights, entitlements and day-to-day experiences of refugees and people seeking asylum. You will need to be able to show how your skills and experiences fit the role, as well as possessing a drive for social change in support of under-served people. Within this role, you will have scope to shape and secure the future of CARAS.

You will be supported in a variety of ways, including by an expert team of staff around you who will collaborate with you and work together as needed; a highly professional Board of Trustees who you will work with at key points throughout the year and who are available for consultation and advice as needed; robust and effective systems; and a network of organisations and funders who share CARAS’ goals. Additionally, you will have regular and detailed supervision with your line manager, and you can access our Employee Assistance Programme at any time. 

This opportunity comes at a very exciting time. CARAS will be piloting a 4 day week from the 1st of January- 30th June 2025, meaning that all staff will be working 80% less time for 100% pay. Full time employees will reduce their hours to 4 days per week. We anticipate that this will be a huge boost to staff wellbeing and will become part of our commitment to care for staff as well as our community members.  

We are also creating our next Strategic Plan, preparing for a future in which CARAS is a highly respected, impactful organisation with a £1million income. 

Key info 

Role title: Head of Development and Impact 

Salary: £43,000 - £46,000 p/a 

Hours: 4 days per week at full pay (pilot)

Contract type: permanent, full time 

Annual leave: 28 days full-time equivalent, plus additional time off between Christmas and the New Year. Annual leave increases with length of service. 

Employee benefits: 

4 day week

7% employer pension contributions 

Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All staff are offered access to an Employee Assistance Programme. 

Preferred Start date: 1st January 2025, but flexible for the right candidate. Earlier would be welcome!

Reports to CEO 

Location:  The role is based in Tooting with a significant portion of remote working if desired. You can choose to work from home or from our premises in Tooting.  You will need to be able to attend meetings and events in Tooting and in other London locations on occasion.

Equalities Statement. 

As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. You will be invited to say whether you have been an asylum seeker or a refugee in the UK on the application form. Applicants with lived experience who meet essential criteria are guaranteed an interview.  

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The role: 

The Head of Development, Operations and Impact is required to lead a wide range of activities. You will be expected to manage your own time, prioritising tasks and leading a small team of people who contribute to CARAS’ fundraising. You will inherit excellent systems and skilled, supportive and enthusiastic team players. You will work closely with the CEO, and the senior leadership team which draws together Heads of Service from each of our programme areas. You will collaborate with our Finance Manager to ensure smooth management of grants and donations, and will play a key role in budget setting with the Finance Manager and CEO. 

The role demands cross-departmental working, and regular contact with community members to enhance your ability to advocate for them. You will be at the forefront of developing new ideas and approaches, and ensuring that teams have the money and resources to have an impact. 

Key tasks and activities. 

General 

• Lead the Operations department, line-managing team members in fundraising and operations management.

• Secure diverse and sustainable income streams to secure the future of CARAS. 

• Be the main point of contact for grant-makers and donors, communicating clearly and effectively about our work and its impacts. 

• Participate in organisational strategic reviews, making decisions on how to prioritise where limited resources are focused across the different activities and projects. 

• Carry out other duties as necessary and commensurate with the role. 

Fundraising 

• Line-manage our Fundraising Officer and work together to generate income to meet CARAS’s budgetary targets through trusts and foundations, individual giving, community fundraising and other means at our disposal. 

• Develop and deliver a fundraising strategy which synchronises with the CARAS Strategic Plan.

• Maintain a real-time pipeline of fundraising opportunities and oversee delivery. Lead or allocate all income generation opportunities in good time so that appropriate co-design and decision-making processes are behind applications. 

• Ensure compliance with best practice in fundraising including use of data and confidentiality. 

• Work collaboratively with Heads of Service and CARAS’ Finance Manager to develop, deliver and iterate systems to ensure grants are accurately and effectively managed. 

• Lead on the development of programmatic and core budgets for diverse grant funders. 

• Identify and build corporate partnerships based on organisational needs, values and income targets. 

Operations  

• Line-manage our Operations Manager and work together to ensure our premises, IT infrastructure, data management and risk management systems are effective, efficient, and legally compliant.

• Oversee or directly manage service providers and ensure that all contractors represent value for money and are appointed in line with our policies. 

• Maintain and develop strong, effective partnerships with delivery stakeholders such as our landlords, Wandsworth Council officers etc.

• Support the team to monitor projects from start to finish, including preparing costing for applications/bids, agreeing contracts and grant terms, monitoring deliverables and finance, and co-ordinating timely reporting. 

Finance 

• Work collaboratively with the Finance Manager to ensure the rigorous financial management across all income and expenditure to ensure all grants and donations are accurately accounted for and spent. 

• Working collaboratively with the Finance Manager and CEO, develop the organisational annual budget and lead on income projections for the year ahead to ensure expenditure budgets are feasible and unlock multi-year growth. 

Monitoring, evaluation and impact 

• Leading CARAS’ annual outcomes evaluation, managing work across departments to collect, disaggregate and analyse outcomes data from our Learning, Casework and Social Programmes. 

• Develop CARAS’ outcomes report and donor report ensuring they are data rich and clearly demonstrate impact. 

• Monitoring the wealth of data CARAS collects through our frontline service to ensure we stay agile and adaptable within a changing policy context, supporting Heads of Service and other relevant stakeholders to deliver excellence. 

Governance 

• Contribute to the maintenance of up-to-date policies relevant to the role.

• Attend board meetings as requested to share reports with the Board on fundraising.

• Work closely with the Treasurer and the Finance Committee on fundraising strategy. 

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Person Specification 

Essential  

Direct experience of the following: 

Proven experience in a leadership role. 

Proven experience of fundraising or business development successfully raising income from a range of sources. 

Proven experience in line management, supporting teams to deliver excellence and creating clear CPD plans to ensure staff are happy and motivated. 

Outstanding written communication with demonstrable experience of creating compelling cases for support and experience of successfully securing funds from large foundations. 

Confidence working with numbers and developing programmatic and organisational budgets. 

Experience collecting and analysing data. 

Committed to reflecting, refining and iterating practice to ensure learning is embedded throughout your work. 

Works collaboratively across teams and isn’t afraid to ask for help, recognising the diverse expertise held across the organisation.  

Proven experience in creating budgets, forecasting income, analysing and extracting data for reports. 

Ability to understand and clearly convey financial information to others for a wide range of purposes, ranging from grant applications and reporting, budget preparation and scrutiny with the Board of Trustees, and transparent communication with programme staff and participants. 

Proven experience building or delivering a fundraising strategy to increase corporate and individual funding streams. 

A confident and charismatic communicator. 

Commitment to upholding CARAS’s values in all your work. 

Desirable  

Experience in co-designing services or ideas with a community. 

Experience or knowledge of issues affecting refugees and asylum-seekers. 

Knowledge of the fundraising opportunities in the migration sector. 

Experience of working with accountancy software such as Quickbooks or Sage. 

An interest in keeping up to date with, and including, best practice within workplace culture. 

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To apply. 

Please complete our application form and return it by email.

We do not accept CVs or covering letters. You must include all details within the form.

Deadline: 9am, Friday 22nd November 2024. 

We offer a guaranteed interview to applicants who meet all essential criteria and who have lived experience of forced migration. 

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.

One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.

Success in this role would mean that, after six months you can:

• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.

• Write clear, compelling funding applications for five-figure sums to a range of funders.
• Proactively maintain positive relationships with funders you are responsible for managing.
• Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.

Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms.