Supporter Database Manager Jobs in Islington, Greater London

We're looking for someone who’s interested in the possibilities of technology to help us help more adults gain the skills they need for work.  Our mission is to catalyse change in the way adult learning for work, via grant-giving, investment and partnerships.

Working closely with the Head of Innovation and Assessment and our grant and venture teams, you will help ensure that Ufi is informed about and is applying new technologies to deliver Ufi’s grant funding and partnership activities.

With colleagues and external partners, you will help co-ordinate grant calls, administer the VocTech Ignite programme and become a source of internal expertise on the potential of new technologies. You will be working with colleagues across Ufi to support the early stages of the grant and support pipeline, including assessment and the VocTech Ignite programme. This will require engagement with the Ufi pool of expert support and the Ufi assessors, ensuring that the right match of skills can support each grant cohort. In addition, you will be bringing your enthusiasm for technology, particularly the technology that supports learning and skills, to the wider team and helping to strengthen the in-team expertise.

This is a responsible, fast-paced role. Creativity and enthusiasm supported by practical delivery skills are essential.

Don’t worry if you don’t have all the knowledge and skills listed here. We'd love to hear from you if you have some of the following:

• Experience working in a senior administration role
• Confident working in an agile environment and adapting to change
• Excellent organisational and planning skills
• Knowledge of the potential and application of new technologies including AI
• Project management skills
• Strong communication skills
• Enthusiasm for Ufi’s mission

Download the full recruitment pack for the full Job Description.

Description:

· Job Title: Key Project Coordinator

· Salary: £27,570

· Closing Date: Thursday 15th November

· Reporting to: Programme Manager

· Contract: Full-Time, Permanent

· Job Location: London

· Interviews: Tuesday 19th November

· Start date: Monday 2nd December

· School Location: Islington

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

About the Key Project

The Key Project is an initiative at an Islington secondary school, Central Foundation Boys’ School, which aims to support students from disadvantaged backgrounds to gain admission to top universities. The Project was launched in 2012 through a partnership between international law firm Slaughter and May, ground-breaking educational charity The Access Project and Central Foundation Boys’ School, an Ofsted rated Outstanding school. Slaughter and May provides the majority of the funding and some of the volunteers for the programme.

There are three parts to the Key Project role:

1. Tutoring: Students are either matched with a volunteer tutor to provide them with an hour-long weekly tutorial, or they take part in weekly small group tutor sessions that are led by paid professional tutors.

2. Enrichment: students are offered debating events, workshops, lectures and career insight sessions where they have the chance to discuss the latest developments in science, media and politics and gain a better understanding of the City of London. They can also apply for work experience placements at Slaughter and May or The Access Project’s other corporate partners.

3. University support: students are guided through all aspects of the university application process. They are offered university trips, university course choice and personal statement workshops, as well as individualised one to one mentoring. They are also offered specific sessions for Oxbridge and Medicine applicants, as well as mock admission interviews and entrance exam support.

About the three partners

Central Foundation Boys’ School

Central Foundation Boys’ School is an Ofsted rated Outstanding school with 150 years of history located on the Old Street “Silicon” Roundabout. In 2016, the school was ranked as the 64th best school in the country in the new Progress 8 measure for GCSE, and the school’s Sixth Form was in the top 15% of

all post-16 providers in the country. Since the Key Project was launched, five times more students are going to the top-third most-selective universities in the country

The Access Project

The Access Project believes that every young person should have the opportunity to fulfil their potential and make the most of their education. They aim to reduce the educational barriers their students face, helping them to pursue a career in their chosen field and follow their dreams.
Their mission is to support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. TAP work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from TAP’s programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Slaughter and May

Slaughter and May, a leading City law firm with around 1,300 partners and worldwide staff, is regarded as one of the most prestigious law firms in the world. Its lawyers advise on high-profile and groundbreaking international transactions for clients that include leading corporations, financial institutions and governments. Social mobility is a key area of focus for the firm, with the award-winning Key Project considered as its flagship initiative.

About this position

The Key Project Coordinator will benefit from working closely with inspiring young people every day and helping them to transform their lives. The majority of the students from Central Foundation Boys’ School are from non-privileged backgrounds; the Key Project Coordinator plays a significant part in helping to open the door to top universities for these young people by helping them to achieve excellent academic achievements and develop strong interpersonal skills. The school has a mixed gender Sixth Form, and all the students from Year 10 to Year 13 are highly dedicated and achieve outstanding outcomes.

Benefitting from being in a fast-paced, demanding and exciting environment with high levels of responsibility and autonomy, the Key Project Coordinator will be based in the school four days per week. The school is excellently located at the Old Street Roundabout and has an exceptional record of retaining staff due to their happiness at working at the school. The Coordinator will be an employee of The Access Project so will gain a unique experience of working in a rapidly growing and innovative charity.

Duties and responsibilities:

The Key Project Coordinator is the case manager for all key stakeholders who interact with the programme including students, tutors, teachers, Slaughter and May and TAP staff.

Students

• Building strong mentoring relationships with students to drive awareness of and enthusiasm for the programme.
• Delivering The Access Project’s programme of university support activities at the school, including one to one meetings, workshops and assemblies
• Assessing student progress towards being able to make successful university applications by uploading all interactions to our CRM system: Salesforce
• Recruiting students onto the programme in line with our student enrolment criteria
• Matching students with volunteer tutors and liaising with the school to get provisional groups for Group Tuition signed off
• Manging difficult conversations
• Monitoring student attendance to tutorials and devising innovative solutions to encourage attendance
• Using the schools’ existing reporting on students’ academic and pastoral progress to monitor the impact of tutorials, and intervene as appropriate
• Collecting and uploading various data sets relating to a student’s eligibility or performance on the programme. This ranges from consent forms to individual UCAS applications.

Tutors

• Building and managing relationships with volunteer and paid tutors to ensure they have a positive experience of the programme, deliver good quality tutorials, and continue volunteering with us year-on-year
• Liaising with tutors and managing any day-to-day requests that they have regarding The Access Project or their tutee
• Managing tutor attendance to tutorials through weekly monitoring systems
• Observing tutorials and giving tutors any necessary feedback

School Staff

• Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme.
• Chairing and presenting alongside the Programme Manager at termly school meetings with Senior Management to report on programme progress.

Other Activities

• The Key Project Coordinator based in our partner school from Monday-Thursday. On Fridays, they undertake training, attend meetings, and feed into internal projects to improve the quality of delivery of the programme.
• The Key Project Coordinator supports the volunteering team by helping to deliver tutor training sessions, which can take place on Saturdays and weekday evenings.
• The Key Project Coordinator will be required to support our Central Provision function including staffing our two annual university trips and our university society events.
• The Key Project Coordinator will oversee other initiatives within the school. This will include the improvement of existing initiatives related to supporting students’ progression and the launch of new projects as appropriate.

Supporting Slaughter and May activities at the school

• The Key Project itself will be managed jointly by The Access Project and the School. The Project Coordinator will also work closely with the Community team at Slaughter and May, attending regular meetings alongside their Programme Manager to update on and review the progress of the programme against its KPIs, as well as providing formal termly reports.

Any other responsibilities

Reasonably deemed necessary by the Access Project’s Programme Managers or Director

Person specification

We are seeking applications from individuals who are:

Essential

• Able to communicate and influence with impact at all levels. The role involves building relationships with staff, students and tutors on a one-to-one basis and presenting information to/running workshops with groups of students and teachers: The Key Project Coordinator will need to be professional, articulate and credible in a range of situations.
• Able to deliver projects and manage administration. The Key Project Coordinator will need to be able to maintain accurate and up-to-date records.
• Able to effectively time manage. The role has a complex and varied workload, involving autonomous working and teamworking, and managing tasks over different periods of time. The University Access Officer will need to be able to plan their time effectively to complete all tasks to pre-set deadlines.
• Able to lead and manage change. The University Access Officer will be the key representative of the programme in school and will need enthusiasm and vision to make this a success.
• Passionate about educational disadvantage. This is a demanding role which requires University Access Officers to be committed to our mission and values (see below) and motivated by and engaged with the work of The Access Project and our partner schools.
• Resilient and adaptable. The University Access Officer will need to adapt to a fast-moving environment in school, and react to challenges and requests from students, staff and tutors.
• Skilled in stakeholder management. The University Access Officer will need to be able to build and maintain excellent relationships with school staff as well as our volunteer tutors.

Desirable

• Knowledge/experience of working and/or volunteering in schools or the education sector. Please note, as a minimum requirement, applicants will:
• be in a position to commit to the role for at least two years;
• have a university degree;
• have the right to work in the UK.

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 days Winter closure

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

Education, Qualifications and Training: Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

Proof of qualification is required before the appointment is confirmed.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind. 
 

Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique. 

Working together with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.

As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need a creative and industrious person with excellent communication skills and ability to build strong relationships with corporate supporters.

Key information:  

Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings per year (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere. 
Contract: Permanent. Full time 37.5 hours a week.  

Salary: Between £30,000 – £35,000 a year depending on experience. 

Benefits and entitlements:  Matched pension contributions - 7% of salary after probationary period, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.  

Reporting to:  Head of Fundraising, Village Water.  

Job Purpose  

To maximise income for Village Water’s work from corporates (UK and International) & to develop and manage your own portfolio of existing corporates and research and prioritise new opportunities ensuring high quality stewardship to secure ongoing support. This role will focus on networking, delivering compelling pitches to corporates, organise and support corporate fundraising events, preparing high-quality funding applications and reports, providing exceptional account management, and fostering cross-team collaboration. 

Responsibilities  

Corporate Fundraising 

• Develop, implement, and sustain a dynamic corporate fundraising portfolio, maintaining a well-organised pipeline of funding opportunities. 

• Attend and contribute to networking events, while actively organising events to foster relationships with new and existing corporate donors. 

• Identify and pursue corporate funding opportunities by aligning proposals with companies' ESG policies, emphasising shared values and potential partnerships. 

• Establish and nurture relationships with Donor Advised Funds (DAFs) to unlock new support avenues. 

• Work closely with colleagues to develop compelling proposals and reports that effectively communicate the organisation's impact and funding needs. 

• Coordinate with monitoring and finance teams to ensure timely and accurate reporting to donors, adhering to grant conditions and budget requirements. 

• Maintain precise and well-managed donor information in the organisation’s database to facilitate efficient tracking and follow-up. 

• Organise pop-up events for and with corporate partners to enhance engagement and visibility. 

• Support fundraising team with social media content ideas that highlight our activities and showcases the impact. 

General   

• Work collaboratively with staff, volunteers, external suppliers, and local partners to advance organisational goals. 

• Participate in and report during weekly team meetings and, when necessary, at Trustee meetings. 

• Provide assistance for other fundraising initiatives as needed, promoting a collaborative work environment and supporting the overall fundraising efforts of the organisation. 

• Ensure compliance with the organisation's safeguarding policies by completing all required training. 

Skills and experience: 

• Demonstrated ability to secure funds from new corporate partners, with experience in winning awards exceeding £10,000. 

• Confident and skilled in delivering presentations to a diverse range of supporters, whether in groups, individually, in person, or remotely. 

• Proven experience in crafting persuasive cases for support and donor updates that motivate giving. 

• Expertise in building and maintaining strong donor relationships to ensure sustained support. 

• Strong writing skills for creating compelling cases for support and effectively presenting the organisation’s work to potential donors. 

• Ability to develop, analyse, and interpret budgets and financial information. 

• Proficient in using databases for fundraising performance analysis. 

Equality and Diversity 

Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential. 

Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance. 

We are looking for a part time Information & Advocacy Community Support Worker in Scotland.  You will be home based living in the North of Scotland.

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this role.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

Community Fundraising Officer (South)

Full time - 35 hours per week, part time and flexible hours considered after successful 
completion of probationary period
Location – Hybrid Working with a minimum of one day a week working from Head Office 

Join our friendly team
We have an exciting opportunity for a Community Fundraising Officer based in London.
We offer hybrid working with a minimum of one day per week at our London Head Office 
(close to Liverpool Street, Moorgate and Old Street stations).

Our charity
The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’ 
where families with a sick child in hospital can stay. But we’re more than bricks and mortar, 
our friendly, caring staff are there to support families when they really need it. 
Hospital can be a lonely and scary place for anyone, but especially a child. Providing 
around 3,500 families a year with somewhere to stay together just minutes from the 
hospital means that they can be by their sick child’s side and have one less thing to worry 
about.

The role 
This is a wide-ranging community fundraising role. Activities include supporting family 
fundraising and third-party events in the south such as The Royal Parks Half Marathon and 
The Brighton Marathon. You will be required to forge, develop and grow new and existing 
fundraising opportunities and relationships with local businesses, community organisations 
and schools.
Key to this, is the provision of a sensitive and effective supporter journey for new and 
existing supporters.
Also, you will work collaboratively with the fundraising department and the 
communications and marketing team to ensure effective integration of campaigns and 
activities.
You will actively cultivate and recruit new and existing supporters and volunteers to 
participate in a range of third-party events and support the organisation. 
You will lead on Supermarket charitable schemes, including research, support with copy 
and applications to reach targets set for this area of income.
 
About you 
Ideally you have successful community fundraising experience including provision of a good 
supporter journey.
You will have strong interpersonal and communication skills. You will equally be as 
comfortable supporting families who stay with us who want to fundraise, as you are 
presenting to a room full of students, or potential volunteers.
You have good organisational skills and are comfortable working to objectives and targets. 
You are able to work with a level of autonomy and innovation to develop your fundraising 
portfolio and to increase our profile particularly in the areas close to our houses.
Ultimately this is a great role for anyone who loves community fundraising and 
understands that no two days are the same.
An enhanced DBS check for this role is required.
This is a great opportunity and we are reviewing applications as we receive them, so early 
application is advised.

The recruitment pack will provide you with more information about the role. If this role 
sounds like something you will excel in, we’d love to hear from you. 
To apply please complete the questions  and submit your CV with a covering 
letter demonstrating how you meet the criteria set out in the job description and person 
specification 

Closing date: Thursday 31 October 2024

Join Age UK Bromley & Greenwich as a Generalist Adviser and Make a Difference in Later Life!

Are you passionate about supporting older people and ready to play a vital role in the community? Age UK Bromley & Greenwich is seeking an enthusiastic, skilled Information & Advice Generalist Adviser to join our team. In this role, you’ll provide essential guidance to older adults and their families, empowering them to make informed decisions about welfare benefits, care options, and legal matters.

As part of our team, you’ll support older adults in navigating sometimes complex systems, helping them live with dignity, confidence, and independence. This role is based in our Bromley office, with occasional travel across Bromley and Greenwich for community outreach.

About the Role:

The Information & Advice Generalist Adviser provides rights-based advice to clients, helping them understand and access services, entitlements, and benefits. Working closely with our team of volunteer advisers, you’ll be a valued source of expertise, conducting benefits checks, assisting with claims, and providing guidance on a range of issues that affect older adults. You’ll also take part in outreach activities, collaborating with partner agencies and representing Age UK Bromley & Greenwich in community events.

Key Responsibilities:

• Provide accurate, accessible advice on welfare benefits, care provision, housing options, legal issues (such as Lasting Power of Attorney), and more.
• Conduct benefits assessments, support claims processes, and advocate for clients in appeals.
• Perform rights-based casework, including helping clients with complaints and making representations as needed.
• Maintain detailed, up-to-date client records in our case management system.
• Collaborate with volunteer advisers, providing training, support, and guidance to ensure consistent service quality.
• Conduct outreach and participate in community events across Bromley and Greenwich to expand our reach.
• Work closely with colleagues and external partners to facilitate client referrals and deliver joined-up support.
• Stay informed of relevant laws, policies, and local services to offer the most current and effective advice.

About You:

We are looking for a compassionate, organised individual who understands the challenges faced by older people and is eager to support them. To succeed in this role, you’ll need experience in a rights-based advice setting, knowledge of issues affecting older adults, and strong communication skills to engage effectively with a wide range of people. Empathy, patience, and a commitment to equality and diversity are essential to provide our clients with the respectful, understanding service they deserve.

Essential Requirements:

• Proven experience in providing rights-based advice, ideally related to welfare and support for older people.
• Excellent administrative and organisational skills, with a methodical approach and attention to detail.
• Strong IT skills, including proficiency with Microsoft Office and experience with client databases.
• Ability to work independently, manage your time effectively, and make sound decisions under pressure.
• Willingness to travel across Bromley and Greenwich as required.
• Commitment to Age UK Bromley & Greenwich’s values of equality, respect, and creativity.

Why Work With Us?

Joining Age UK Bromley & Greenwich means joining a supportive, mission-driven organisation that has been dedicated to the well-being of older adults for over 50 years. We are a close-knit team, where each member’s work is valued, and everyone has the chance to make a positive, tangible impact in our community. As a Generalist Adviser, you’ll be part of a dynamic, client-focused environment that prioritises flexibility, professional development, and meaningful work.

We offer 27 days of annual leave (plus bank holidays), a competitive pension scheme, an employee assistance programme, and the potential for hybrid working arrangements, allowing for work-life balance.

Ready to Make a Difference?

If you’re a compassionate, organised individual with a commitment to supporting older adults, we’d love to hear from you. Apply today to join us in making Bromley and Greenwich a place where everyone can enjoy later life to the fullest.

Apply now to be part of our team transforming later life across Bromley and Greenwich.

Senior Corporate Partnerships Officer

Salary:  £29,217 per annum

Hours:  37.5 hours per week, 1-year fixed term contract

Location:  Gravesend DA11 7HQ / Swanscombe DA10 0AB and occasionally work from home

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley.  The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

We are looking for a Senior Corporate Partnerships Officer to help us grow sustainable income from businesses and build strong, purposeful partnerships. In this role, you’ll focus on securing new business and sponsorships, maintaining excellent relationships with existing partners, and finding opportunities for growth. You’ll also assist in managing the corporate budget with the support of the Corporate Partnerships Manager.

If you’re looking for a rewarding role where you’ll make a real difference in providing care and support when it's needed most, we’d love to hear from you!

Essential Requirements:

· Educated to GCSE level or equivalent professional experience.

· Proven success in securing new corporate business.

· Skilled in researching leads, managing pipelines, and account management.

· Experience in event, project, and campaign management.

· Track record of exceeding income targets.

· Ability to create and present proposals confidently.

· Excellent verbal, written, organisational, and time management skills.

· Strong relationship management and customer service.

· Confident in using CRM databases and proficient in Word, Excel, PowerPoint, and Outlook.

· Access to own vehicle with valid driving license and business insurance.

How to apply:

By application form, either online or downloadable from our website or by submitting a CV and cover letter, CVs without a cover letter will not be considered.

This post is subject to Standard DBS clearance.

Closing date: 8 November 2024

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.

You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.

We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.

Job description

• The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.

• The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.

Assessment and access to services

• Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.

• Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.

• Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.

Liaison and coordination

• Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.

• Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.

• Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.

• Work in collaboration with the Marcomms teams to input effective data to relevant analysis.

Contract management

• Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.

• Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.

• Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.

Quality assurance and compliance

• Ensure that all admissions comply with regulatory standards, our policies, and best practices.

• Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.

• Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.

Data management and reporting

• Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).

• Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team

• Utilise data to identify trends, inform decision-making, and improve service delivery.
• Undertake any other duties as required and consistent with the nature of the role as determined by your manager.

We are looking for a Direct Marketing Executive (Acquisition) to join an incredible medical charity and support the acquisition strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 29,697 (Remote) - 32,625-35,000 (London)

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!

The Role
Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.

Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.

Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and
relevant performance reviews.

The Candidate
Experience of running effective digital campaigns on a national or regional basis.

Experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.

Experience of using fundraising databases e.g. Dynamics 365, Raisers Edge or similar to produce reports and access a range of data.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Nystagmus Network is seeking a Development Coordinator to help build on our core services and develop new ones to meet the growing and changing needs of the nystagmus community and to support income generation to ensure those services can continue to be funded. You will need to be passionate about what we do, have the drive and enthusiasm to succeed and also be sensitive to the need to involve volunteers and stakeholders in service development and delivery.

You will plan to reach out to ever wider groups of potential beneficiaries and supporters through your communications, networking and business development skills, in collaboration with the Executive Information and Development Manager and Trustees and take the initiative on approaches to new partners. You will have a deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge

Are you passionate about mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge seeks an exceptional Business Development Manager to lead our fundraising efforts. You'll drive the development and submission of tenders, proposals, and applications to Trusts and Foundations, ensuring robust support for our mission in these London boroughs.

About Mind in Tower Hamlets, Newham and Redbridge

We are a local Mind association and community mental health charity. We endeavour to ensure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge

Role Overview:

As a key member of our team, you will:

· Support our approach to securing both statutory income (grants and contracts) and voluntary income (trusts,      corporates, major donors, individuals), in partnership with the Leadership Team.

· Working with the CEO to support organisational tendering and commercial income generation activities aligned with the strategy, coordinating solution design and written bids.

· Lead on grant identification- conduct research to identify potential grant and foundation funding opportunities

· Lead on grant applications – including the development of compelling grant proposals,  you will manage the  grant application process, including drafting, editing, and submitting grant proposals within deadlines, and ensuring compliance with funder requirements.

· Working alongside the Director of Finance, support the preparation of budgets for tenders and fundraising.

· Ensure all our income generation activity is compliant with fundraising governance and legislation, including GDPR, PECR, and the Code of Fundraising Practice, and ensure our systems and processes (including the database and reporting) are compliant and fit for purpose in Business Development.

We would love to hear from you if you have a track record, experience, understanding, knowledge of:

· Grant writing, fundraising, or development, preferably in the nonprofit sector

· Grant funding mechanisms, including government, foundations, and statutory funding programmes

· Writing compelling, well-organised content that turns complex ideas and detail into summaries that can effectively engage different audiences

· Organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines under pressure when needed.

· Strategic thinking and problem-solving abilities, with a results-oriented approach to achieving funding targets

· Collaborative mindset and ability to work effectively with the service delivery team and other colleagues

· Inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds

To find out more about this role and how to apply, please click on the following link to review the candidate pack.

The closing date for applications is: 24 November

Interviews will take place on the:  5 December (in person)

Our Commitment- MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation and our proud of our diversity which is clearly visible at all levels of the organisation.

Accessibility and Adjustments-We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

Salary - Circa £30k per annum, pro rata if part time

Full-Time / Part-time - 30 hours per week minimum (flexible)

Application Deadline - Sunday, October 27, 2024

Interview Date - Nov-04, 2024

About our Fundraising team:

See the difference you can make. Every day.

We’re small enough to be a close-knit team where you can see the difference your ideas make to the care, we give every day. Yet, big and ambitious enough for you to grow and explore new campaigns, initiatives, and techniques.

As a team we will support you to grow and learn in your role with training, development opportunities and fantastic wellness benefits.

About the role:

We have an exciting opportunity for a Legacy Officer to join our Legacies team. This is the ideal role for someone looking to gain more experience in legacy fundraising, and for someone who wants to make a difference to our communities when time matters most.

You will help deliver the legacy fundraising programme with the aim of securing and retaining legacy pledges, and ultimately growing income from this vital source of support.

A large part of the role will also be focused on the stewardship of existing pledgers, considerers and enquirers.  You will be comfortable engaging with the public, handling enquiries, and keeping our supporters engaged with and updated on our work.

You will also work closely with the Legacy Lead to develop marketing campaigns, legacy materials, and to support other promotional activities and the wider Legacy team

About you:

Empathy and listening skills come naturally to you. You will be pro-active and have good attention to detail, excellent communication skills, as well as some working knowledge of databases.

You may have previous experience working in a fundraising environment, in relationship management/direct marketing or in a customer service related role.

If you are a friendly team-orientated person who shares our values, and you’re looking for a new role in a supportive and inclusive environment, we’d love to hear from you!

As well as our competitive salary package and the opportunity of joining organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• subsidised meals at our on-site restaurant
• access to Blue Light Card discount card
• access to our Group Pension Scheme
• educational and professional development opportunities (we have an on-site Education Team)
• free on-site parking
• tranquil Hospice grounds
• Employee Assistance Programme
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Discover the difference you can be.

About us

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services and our fundraising team are crucial to achieving this.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

We are looking for a Finance Officer to join our Finance team at Samaritans. As Finance Officer, you’ll support the Branch Finance function and branch treasurers, in particular leading the annual Central Charity contribution (‘New Branch Contribution’/NBC) process with affiliate branches and handling administrative tasks on branch banking.

You’ll have previous experience working within a Finance/Accounts department, with good Microsoft Excel skills. You’ll be highly organised and have excellent written and verbal communication skills. 

• Permanent

• Part time (0.5 FTE/ 17.5 hours per week), we are flexible in how these hours are worked across a week 

• £17,000-£18,000 actual/ £34,000-£36,000 FTE per annum 

• We are passionate about flexible working, talk to us about your preferences 

• Hybrid working: Linked to Ewell, Surrey office.  A blend of working from home, the Ewell office and other locations for team meetings.

• In-person working: Meeting in person is something we value. Once per week in the office is preferred (the team often work together once per week). Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website.

The Team

The team is supportive, friendly and has a positive energy. The workload is varied and by working with volunteers and treasurers, you’ll support those at the forefront of our service. If you want to make a real difference to people’s lives – this is the role for you!

​The Role 

We have 201 branches across the UK and Ireland. The core of this role involves coordinating the annual Central Charity contribution process, reviewing NBC calculations, co-ordinating invoicing and receipts, and escalating NBC queries, with total NBCs amounting to £0.7m-£1.3m a year. You will also be supporting our branch treasurers with banking processes and other administrative matters that are key to managing the finances of our branches.

What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a one page (maximum) cover letter, outlining your transferable skills and experience and what attracted you to apply for the role

Applications close at midnight on 3 November with video interviews likely to be held in the week commencing 11 November.

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

Join us at the forefront of health and social care policy and practice

The King’s Fund paid-for events business began in 2006 and has grown organically year on year by developing new products and increasing reach.  The events programme attracts participants from across the NHS, local authority, people using health and care services, commercial, statutory, and the voluntary and community sectors. The King’s Fund’s vision is that the best possible health and care is available to all and our work involves understanding developments, challenges and opportunities across health and care. The events programme supports our organisational goals and brings people together to discuss, share and learn.

The events team is responsible for delivering a large portion of the free events that take place across The Fund; including online events, roundtables, workshops, receptions and dinners. The team also has ownership over our paid-for events programme; which includes virtual conferences, in-person conferences and congresses. The events team ensures that there is a co-ordinated and uniform approach to delivering virtual or in-person events, and that each is delivered to the same high standard.

This role will give you an exciting opportunity to work in our busy events team within a well-respected health think-tank and charity. You will work with colleagues on planning and delivering a mixture of pay-to-attend conferences (virtual and in-person), roundtable discussions, dinners, and free online events. You will also manage the content design and delivery of our joint-badged events with our Corporate Partners and Supporters.

You will lead on several events in the schedule; ensuring they run smoothly, keep to strict budgets, are delivered to a very high standard, meet the expectations of colleagues and delegates, and enhance our reputation and public profile. You will also play a key role in shaping the future of our portfolio of in-person, virtual and hybrid events.

To join us, you’ll need a degree (or equivalent) and experience in planning and delivering virtual and in person conferences and other smaller events. With this background, you’ll know how to research and develop event content to create engaging programmes and attract wide audiences. You will have excellent organisational skills and the ability to lead effective logistics arrangements in preparation for and on the day of events. We’ll expect you to work hard to support the team and you will be given responsibility for your own areas of work. You’ll also need to be flexible, diligent, and comfortable being the main point of contact for many people from sponsors to speakers.

The Fund has a set of core values and behaviours that we believe will help us to achieve our own goals and the culture we need to enable our people to work at their best. You will be expected to live up to these in all areas of your work. Clear communication is key, along with good organisation. Professional and efficient, you’ll thrive on ever-changing challenges.

The Fund has an ambition to increase the diversity of its workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including people from Black and ethnic minority backgrounds, people with disabilities and people from the LGBT+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer.

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date for receipt of completed applications is 12 November at 9.00am. 

We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.

Interviews will be held on Tuesday, 19 November. Role available to start as soon as possible thereafter.