Supporter care jobs

Job Title:  Paediatric Occupational Therapist 

Location:  Watford and Hemel Hempstead 

Salary: Banding depending on experience, with pension option. 

DBS checks are required.

Job Type: Permanent - 15 hours a week on Monday and Fridays, 11 weeks per Hertfordshire term

About us: 

Playskill is an award-winning specialist early intervention charity supporting pre-school children with physical disabilities and delays, and their families, in Hertfordshire. We are the only charity providing this type of support, free of charge, in the county.

Since 2006, our highly qualified and experienced team has supported over 440 physically disabled children and their families to access specialist therapy, advice and support, with the end goal of supporting the children to reach personal development milestones and to achieve better life outcomes. 

About the role: 

We have an exciting opportunity for a Paediatric Occupational Therapist to join and work in a multidisciplinary team alongside a Physiotherapist and Speech and Language Therapist, family support and specialist workers, and the families/carers of the children. 

Skills and Experience Required: 

• Qualified Occupational Therapist

• Relevant experience in the assessment and treatment of children with a physical disability 

• Clear understanding of current legislation regarding safeguarding of children 

• Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection 

• IT literate 

• Good communication, empathy, numeracy, and administrative skills 

Diversity statement:  

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. 

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Interview date: TBC

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund. 

The Supporter Care Team are responsible for our gift processing and supporter enquiry management. As part of our growth plans, we are expanding the responsibilities of this team to also include fundraising compliance and Gift Aid, an important income source for funding research towards a cure.

The Gift Aid Manager will report to the Senior Supporter Care Manager and will be responsible for ensuring the organisation is up to date on regulatory changes and that we have processes in place for training and monitoring our compliance, refreshing policies where need be. The biggest responsibility of the role, however, is maximising income generated from Gift Aid.  Working closely with colleagues across the Fundraising Directorate, Compliance and risk, and Finance teams, the postholder will also ensure that we follow best practice in raising, recording, processing and claiming Gift Aid, by monitoring, shaping and communicating all associated processes.

Main duties and responsibilities of the role:

Regulation and Policies

· Setting internal compliance policies in line with regulators and in conjunction with our own internal risk and governance. 

· Ensuring we are up to date with regulatory changes and make internal changes to keep us compliant, leading relevant teams to ensure changes are made and carrying out regular checks to ensure we are operating compliantly.

· Ensure the organisation is trained in fundraising compliance and responsible for updating training when required, as well as ensuring training is carried out regularly.

· Manage a central FR risk register related to regulation and compliance and escalating appropriately where needed to ensure swift mitigations are carried out.

· Writing any new policies and seeking the relevant input and approval for internal stakeholders, with particular focus on our central Compliance and Risk function.

Gift Aid Management

· Maximise income from Gift Aid opportunities across Fundraising and Marketing, ensure Gift Aid income is suitably reported and reviewed on a regular basis by income generating teams, monitoring and responding to developing trends and work closely with teams to identify opportunities and activities to grow our gift aid income and promote messaging around tax efficient giving. Ensure Fundraising teams are correctly promoting Gift Aid in products (new and existing) and campaigns.

· Raise the profile of Gift Aid within Fundraising and Marketing as an important source of income, ensuring income generating teams have a clear understanding of Gift Aid performance in their area.

· Responsible for ensuring gift aid policies, processes and training is built into the directorate induction, communication and compliance plans. Develop and keep Gift Aid training and communications up to date to ensure colleagues are equipped to improve Gift Aid performance and ensure accuracy in Gift Aid processing.

· Maintain and improve the integrity and efficiency of Gift Aid processes taking overall responsibility for the end-to-end processing of Gift Aid across Fundraising, escalating issues where necessary and working in conjunction with Fundraising, Data, Compliance and Risk and Finance teams.

· Ensure compliance with all relevant Gift Aid regulatory requirement, both within Alzheimer’s Research UK and by our third-party suppliers and agencies. As the Gift Aid expert, you will liaise with third party fulfilment agencies and fundraising platforms in relation to all Gift Aid matters in collaboration with Fundraising teams.

· Develop positive relationships with HMRC and other charities and organisations sharing insights that will benefit and optimise Alzheimer’s Research UK’s management of Gift Aid

· Responsible for the management of an archiving and document management systems for all Gift Aid declarations and audit trails, including those held by third parties.

· Coordinate any Gift Aid audit requirements including HMRC Gift Aid audit visits and any internal audit assignments, ensuring accepted recommendations are properly implemented. Lead for regular internal audits of Gift Aid declarations and ensure that declarations are re-solicited where necessary.

What we are looking for:

· Experience of successfully developing, implementing and managing complex end to end Gift Aid processes within a charitable organisation. Including knowledge and understanding of Gift Aid compliance and GDPR in charity environments.

· Working knowledge of HMRC & Gift Aid regulations and practices and other relevant HMRC guidelines. Working knowledge of Fundraising Regulator and other compliance appropriate to our business model.

· Technical expertise and knowledge of techniques used in audit management and proven experience of monitoring and checking processes and work standards. Experience of running internal compliance and gift aid checks and audits, including writing findings and recommendation reports.

· Experience communicating complex information to a wide range of stakeholders in a way that’s easy to digest and understand. 

· Ability to deliver under pressure and within deadlines.

· Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management. And ability to influence new processes and policies to be implemented.

· Demonstrable ability to constructively liaise, negotiate and constructively challenge the status quo and seek better alternatives, finding practical ways to overcome barriers.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £42,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Friends of Moorfields

The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.

The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and managing the trust’s volunteer programme.

The Position

The Volunteer Support Officer is an exciting and challenging role, responsible for assisting the Volunteer Services Manager in the recruitment, administration and support of a network 350+ volunteers throughout the trust, with a focus on Moorfields Network Sites.

The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.

Key Accountabilities

1.  To lead on the recruitment, administration and support the teams of Volunteers at various Moorfields Network Sites.
2. To support the delivery of the ‘Telephone Support Service’
3. To promote and support volunteer services in Moorfields City Road.
4. Other General Duties.

No Recruitment Agencies Please

We're looking for 2 kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall Wood Service in Hertfordshire.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a skilled, creative and experienced Specialist Behavioural Support Workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full driving licence is required for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.
Communicating with a range of other key stakeholders including social work, psychology, and commissioning teams.
Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements.
Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them.
Supporting the customer with personal care.
Reporting any observations relating to customer welfare.
Maintaining records as required at the project.
Participating in team meetings/reviews, support planning, risk management and the general development of the service.
Undertaking any other duties as requested by management.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and can facilitate connections with new people and places.
Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming.
Is confident enough to try new things and take positive risks on a regular basis.
Exudes a warm friendly and fun presence.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
ildren and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.

As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.

The role

As our Community and Volunteering Fundraiser, you’ll take the lead on growing our community fundraising income within a defined region. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.

You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.

Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.

About you  

You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life. 

Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.

We’re also recruiting for: 

Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission. 

Philanthropy Manager – to develop and grow income through major donor and trust relationships. 

Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Location: Home – you must live in the Midlands or South of England

Closing date: 31 July 2025
Interview dates: 13 August 2025

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role

At Compassion UK, we believe in the God-given potential of every child. As our new Social Media Officer, you’ll play a vital role in sharing powerful stories that inspire action and deepen connection with our mission to release children from poverty in Jesus’ name.
 

You’ll be part of a vibrant, faith-driven team that values collaboration, creativity and purpose. From crafting compelling content to capturing real-time moments at events, your work will help bring our message to life across platforms like Instagram, TikTok, Facebook, LinkedIn and more. 

Whether it’s amplifying the voices of our ambassadors, engaging with supporters, or responding to global moments with care and clarity, your voice will help shape how we show up in the world.

As our Social Media Officer, your work will be dynamic, creative and deeply meaningful. Here’s how you’ll make a difference:

• Champion our mission through digital storytelling: You’ll craft and share compelling content that brings Compassion’s mission to life, whether it’s a powerful testimony, a behind-the-scenes moment, or a real-time update from an event.
• Lead our social media presence with purpose: From Facebook to TikTok, you’ll manage and grow our platforms creatively and carefully, ensuring every post reflects our values and connects with hearts.
• Shape strategy and spark engagement: You’ll help shape our social media strategy, aligning it with our wider goals. You’ll also monitor performance, share insights, and adapt content to keep it fresh, relevant and impactful.
• Create content that moves people: You’ll produce short-form videos, graphics, and written posts that inspire action and deepen connection. You’ll also capture and edit real-time content at events and key moments.
• Collaborate across teams and with influencers: You’ll work closely with internal teams and external partners to amplify our message, support campaigns, and explore new ways to engage audiences.
• Respond with wisdom and grace: In moments of crisis or opportunity, you’ll help shape our voice by responding with clarity, compassion, and confidence.

What You’ll Bring:

✔A foundation of experience. You have at least two years of experience managing social media content and channels in a professional setting, ideally within a charity or organisational context.

✔A gift for communication. You write and speak with clarity, warmth and purpose. You know how to adapt your tone to different audiences and create content that connects deeply.

✔Creative storytelling skills. You’re confident in capturing and editing short-form videos, photos and graphics that bring stories to life and reflect the heart of our mission.

✔Confidence with creative tools. You’re familiar with tools like Canva, Adobe Creative Suite, CapCut or Premiere Pro and can use them to create engaging, on-brand content.

✔Strong organisational ability. You can manage multiple projects with care and attention and are comfortable working with agencies or freelancers to bring ideas to life.

✔A heart for learning and growth. You’re curious about how social media is evolving and enjoy exploring new ways to share stories and engage supporters.

✔Attention to detail and admin skills. You’re confident using Microsoft Office, managing budgets and reporting on performance with accuracy and insight.

✔A collaborative spirit. You enjoy working with others, bring a positive attitude to your team, and are ready to take initiative when needed.

✔Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work.  You can read more about this in our Policy on Posts to be Held by Christians.

Location, hours and benefits

• Hours:  35 Hours per week (Full-time)
• ​Apply by 10 August 2025
• This role is based at Compassion House in Fleet, Hampshire. 

*We offer hybrid working as a benefit. You will be expected to work a minimum of 40% of your hours from the office, which equates to at least two days per week. Please note that the office is closed on Fridays. 
 

We believe that in-person collaboration is valuable, especially for capturing content, building relationships and supporting creative work. While we currently offer hybrid flexibility, we reserve the right to review and adjust these arrangements in the future.
 

​Please submit your application as early as possible, as Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, prior to the closing date. We also reserve the right to interview and appoint a suitable applicant before the closing date.

All interviews are expected to conclude the week commencing 18 August.

We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and experiences.

Assessment Tasks
As part of our recruitment process, assessment tasks are required. Should you progress beyond the shortlisting stage, we will ask you to complete a task for the panel to assess.

Supported Housing Manager

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Please note - Female only applicants please

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

Are you ready to join us?

A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.​

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002.  All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.  

Job Purpose:

This is a fantastic opportunity for an individual who wants to build a career in the charity sector and make a difference in one of the most innovative and exciting medical research fundraising charities in the UK. ​

As the Community Fundraising Assistant (East), you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. ​

Your role will be to support our East region to generate and grow our income through community fundraising activities, contributing to a regional team target of £1.5 million.  ​

You will possess good time attention to detail and time management skills. You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. ​

You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated fundraising team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation. ​

We ask that the successful candidate be flexible and willing to travel, if there is a large event that our supporters need assistance with. ​

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

Reports to: Community Development Manager - East​

Direct Reports: None ​

Location: Hybrid, working two days (Tuesday and Wednesday) at our Head Office in Milton Keynes. ​

Contract: Permanent   ​

Hours: Full time ​

Salary: circa £27,000​

​

Requisite Skills and Experience: ​​

Essential 

• ​Experience of working in an administrative or customer service environment
• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent traumatic experiences  Ability to work proactively and independently 
• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary 
• Experience of working with MS Office, especially confident in Word and Excel. 
• Outstanding organisation and time management skills ​
• Access to a car and full driving licence ​​​

Desirable 

• ​Experience of working with a database / CRM / SharePoint and Asana or other task management platforms 
• ​Experience of working with and recruiting volunteers 
• ​Experience in community fundraising, donor management and stewardship ​​

Main duties:  ​

• Respond to supporter fundraising queries from across the East Region, predominantly via email or phone​

• Support the delivery of community fundraising activities and events across the East Region, but predominantly within the areas of London and Home Counties​

• Research and identify opportunities for support from within the East Region ​

• Ensure fundraisers that you support have access to relevant fundraising advice, guidance and accurate signposting, whilst promoting best practice in fundraising ​

• Keep our CRM database fully up to date with information about our supporters and their fundraising activities ​

• Provide administrative support for the East region​

• Work collaboratively with other teams within the organisation​

• Play an active role in the wider Community Fundraising Team and Income Generation Directorate 

This is a fantastic opportunity for someone wanting to take the first steps into developing your Community Fundraising career.​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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Closing Date: 27th August

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman to support Bristol Children’s Hospital and St Michael’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team to manage our flagship family accommodation service.

You will be responsible for the operational delivery of our family accommodation service, including the management of the housekeeping team, and you will ensure that all families receive a warm welcome, and experience first-rate accommodation during their stay.

Exceptional interpersonal skills and strong organisational skills are key attributes for this role. You will engage with hospital staff, and the families in their care, on a daily basis. The successful candidate will be expected to support the principles, values, and objectives of The Grand Appeal. 

Our ideal candidate will be experienced in supporting individuals and families experiencing challenging circumstances. The successful applicant will be able to demonstrate considered, balanced and reasoned judgement; and be able to navigate and address complex issues with sensitivity and delicacy.  The successful candidate will have exceptional organisational skills and a proven ability to manage multiple priorities efficiently. 

Applicants will be expected to bring energy, enthusiasm and positivity to all elements of the role, using initiative and self-motivation to drive success. The role is based across multiple sites adjacent to Bristol Children’s Hospital and St Michael’s Hospital which the applicant will be required to attend daily. 

The role will involve close collaboration with wider Grand Appeal team members to engage and actively encourage families to support the charity.  The successful applicant will also play a key role in ensuring the delivery of high-quality comms and marketing across all the sites on which accommodation is provided, by working closely with colleagues across the wider charity.

The Grand Appeal offers a dynamic, supportive, and rewarding workplace for its approx. 40 staff. We have a strong team culture in which all staff are expected to play an important part. Our staff are talented, creative, ambitious and The Grand Appeal’s most important resource.  

We offer:    

· Competitive salary

·      Generous holiday allowance

· Healthcare plan (after probation) 

· Pension scheme (including Salary Sacrifice) 

If this sounds like the right workplace for you, you have the required skills and experience, and you are looking for a new challenge, we would love to hear from you.  

Key responsibilities:

· To lead and manage the daily operation of the Grand Appeal’s family accommodation service

· To provide a warm, supportive welcome to families staying in our accommodation

· To liaise with staff in hospital wards to allocate accommodation

· To build strong relationships with all families and guests, engage with them to encourage fundraising and support

· To manage the Standard Operating Procedures for all accommodation premises, ensuring a safe, clean and welcoming environment is provided for all guests and visitors

· To manage the housekeeping provision, ensuring a high standard of housekeeping is delivered across all accommodation sites

· To deliver strong budget and stock management and effective procurement practices

· To ensure required training, development and recruitment checks are completed for all housekeeping staff

· To consistently exhibit the values of the Grand Appeal and managerial behaviours

· To demonstrate effective team working skills across all aspects of the role

Key tasks:

Providing a high-quality accommodation experience

· Deliver high-quality accommodation service on a daily basis

· Build and maintain relationships with key staff at each hospital to ensure open communication and alignment to deliver a compliant, safe and high-quality accommodation service

· Undertake daily liaison with key ward/hospital staff to agree allocation of available accommodation

· Work closely with the hospital staff to manage any concerns arising

· Ensure accommodation is allocated in line with the Grand Appeal strategy, policies and procedures

· Provide a warm welcome and induction for guests on arrival and provide ongoing support during their stay

· Regularly review all guest materials to ensure impact and accuracy

· Develop strong relationships with guests during their stay and provide engaging information about the charity and encourage future fundraising and support

· Design and deliver a programme of regular touchpoints with guests, for example weekly coffee mornings

· Ensure guest data is accurately recorded and processed in line with GDPR requirements

· Develop and deliver a process for getting feedback on the accommodation service

 Operational management

· Work closely to support the wider Operations and Services Team

· Manage the daily allocation of work for housekeeping staff and regularly check standards

· Maintain good stock levels for cleaning materials, bedding, appliances etc., to ensure the smooth running of the accommodation

· Manage the annual accommodation budget and ensure effective procurement practices are in place and implemented

· Manage, review and suggest improvements to the Grand Appeal’s standard operating procedures for family accommodation

· On an interim basis, work with the wider team to provide whatever support is required for the servicing, maintenance and testing requirements for the accommodation e.g. fire checks and alarm servicing

Income generation and team working

· Work collaboratively to ensure all touch points for income generation are presented

· Encourage donations and fundraising from guests and provide relevant information on ways they can support the charity

· Make introductions to the wider fundraising team

· Support Grand Appeal events including representing the charity at events as required

· Act as an advocate and spokesperson for the charity, to support media requests and donor visits

· Support the marketing and communications team to help identify suitable guests to be involved in future media requests and/or case studies

Other tasks

· Keep abreast of governance requirements pursuant to all charity activity, including but not limited to the Charities Act, Fundraising            Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.

· Carry out other tasks and duties as required, to support colleagues across the organisation.

 This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. While they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role.

Would you like to manage a service that makes a positive difference to the lives of vulnerable older people and their carers? We have an exciting opportunity for a manager of our Day Care Service in Maldon. This is a part-time role offered as part of a job share arrangement. You will have experience of supporting people with dementia, whether gained in a professional capacity or as an informal carer. Management experience is preferred but not essential.

Maldon Day Care Service provides an opportunity for older people to mix socially in a safe environment and engage in stimulating activities with the support of trained staff and volunteers. A varied activity programme caters for a wide range of interests including quizzes, singing and gentle exercises, and a cooked lunch is also provided. Day Care also provides a vital respite break for family Carers. The role of Day Care Manager involves overall responsibility for the service, and management of experienced and dedicated staff and volunteers.

Action for Family Carers is a thriving charity which for over 30 years has been providing support for Adult Carers and Young Carers – people with unpaid, caring responsibilities for others.  We are a Carers Trust Network Partner and Trusted Charity.  We provide support, information, counselling, Young Carer clubs and respite care across Essex, working within schools, with GP practices and in a variety of community settings.

Day Care Manager

Part-time 21 hours per week (3 days)

Salary £26,300 pro rata (Actual salary £15,780)

Office base - Maldon

Responsibilities will include:

· Taking responsibility for day-to-day delivery of Day Care services

· Managing staff and volunteers

· Helping to promote the service locally through networks and forums

· Gathering evidence of positive impact and outcomes

· Engaging with local Carers and their families

You will need to be:

· Enthusiastic about supporting people experiencing dementia

· Able to support and motivate staff and volunteers

· Highly organised and proactive in managing the service

· Able to work flexibly and independently

We offer:

· Full induction and relevant training

· Contributory pension scheme

· 24-hour Confidential Staff Helpline

· An opportunity to help vulnerable families in the local community

· A chance to be part of a supportive and friendly team

For an application pack go to our website.

Closing date for completed applications: 5pm Tuesday 5th August 2025

Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.

Registered Charity No: 1127164

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Bath and North East Somerset.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11301 Stroke Support Coordinator

Location: Home-based, Bath and North East Somerset. However, Frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Salary: Circa £23,515 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 30 hours per week position

Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 17 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 21 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Why work for us?

This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.

It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.

If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.

We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.

By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.

About the role

The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.

It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

The main areas of responsibility will be:

· O365 Apps

· SharePoint and Teams administration and support

· Azure and Active Directory maintenance

· Service Desk and General IT support

· Cyber awareness and action

· Documentation and Governance

· Automated deployment of software applications, security patch management and end-point         

         configuration.

· Business system implementations

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 22/08/2025

Interview date: 01/09/2025