Supporter Care Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are:
Fuel Bank Foundation is the UK’s only national charity dedicated to helping people who can’t afford to pre-pay for their energy, ensuring they aren’t left without heating, light, or the means to cook.
Our mission is to:
- Help people escape immediate fuel crises.
- Empower individuals to stay connected to their energy supply.
- Influence governments, energy suppliers, and regulators to address the root causes of fuel poverty for good.
We are guided by our core values:
Empathy, Collaboration, Commercial Head & Kind Heart, Ambition, Bravery.
Who You Are:
Are you a creative storyteller with a passion for making a real difference? Join us as our Communications Executive and use your skills to help amplify our mission.
About the Role:
As Communications Executive, you’ll play a pivotal role in shaping and delivering our internal and external communications. Collaborating closely with our Head of Communications, you will create impactful content, manage digital channels, engage with media outlets, and ensure our brand and mission resonate with key audiences.
Key Responsibilities:
- Content Creation: Develop compelling written and visual content for multiple platforms.
- Social Media and Digital Presence: Oversee and grow our digital footprint.
- Internal Communications: Foster clear and engaging communication within the team.
- Media Relations: Build relationships with media outlets and secure positive coverage.
- Event Support: Assist in planning and promoting events and campaigns.
- Stakeholder Engagement: Connect with donors, partners, and beneficiaries.
- Brand and Reputation Management: Safeguard and enhance our public image.
- Administrative Support: Provide operational support for communications activities.
What We’re Looking For:
Qualifications, Skills, & Experience:
- Education: Degree in Marketing, PR, Journalism, or related fields is preferred but not essential with equivalent experience.
- Experience: 1-3 years in communications, marketing, or PR, ideally within the charity or public sector.
- Technical Skills: Proficiency in content creation tools, social media platforms, and CMS systems.
- Communication Skills: Outstanding written and verbal communication.
- Project Management: Ability to handle multiple projects and deadlines.
- Creativity: A flair for storytelling and design.
Personal Attributes:
- Empathetic and compassionate.
- Proactive, adaptable, and solution-focused.
- Culturally aware with a passion for social impact.
Why Join Us?
At Fuel Bank Foundation, people are at the heart of what we do. We’re committed to providing a flexible and supportive work environment where your voice matters.
We are proud to be a Great Place to Work and an accredited Living Wage Employer. Benefits include:
- Competitive salary.
- Enhanced pension scheme.
- 27.5 days annual leave (FTE).
- Benenden Healthcare plan.
- Access to Mental Health First Aiders.
Ready to Apply?
If you’re passionate about using your skills to drive meaningful change and want to help us combat fuel poverty, we’d love to hear from you!
#Communications #CommsExec #Comms
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Role Outline
The Benefit and Entitlements Advocate (BEA) is an important position within Stay Safe East. The successful candidate will work closely with our Independent Disability Domestic Violence Advocates and Independent Victims’ Advocates, supporting disabled people who have been impacted by domestic abuse, sexual violence, hate crime and other forms of crime. You will also work collaboratively with the full-time Benefits and Entitlements Advocate.
The Benefits and Entitlements Advocate will provide support with financial empowerment, income maximisation and help with managing debt. Many of our clients experience economic abuse and it takes empathy and understanding to unpick the impacts.
You will work collaboratively with clients to carry out financial empowerment assessments; creating and delivering on action plans to meet their needs relating to income, budgeting and debt.
How to apply
Please apply via Charity Job or Stay Safe East website and send an up to date CV and a personal statement that addresses the personal specification, along with the diversity questionnaire, which should be sent via separate email.
We provide advocacy and support services to survivors of domestic abuse, sexual violence, hate crime, harassment and other forms of abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Nottingham and Nottinghamshire have an exciting opportunity for two advocates to join the team.
Location: Nottingham
Hours: 1 x 10-hour position, 1 x 18.5-hour position
Salary: £6,332.85 per annum (10-hour position), £11,715.77 per annum (18.5-hour position)
Tenure: Part Time, Permanent
Closing date: 9am on Monday 9th December 2024
About Us:
Age UK Nottingham & Nottinghamshire is the largest local independent charity providing a wide range of services for older and vulnerable people.
Advocate – The Role:
We have an exciting opportunity for an empathetic, and caring individual to provide a Residents’ Representative Service to residents and their relatives in Nottingham City residential and nursing homes for those 18 and over, as well as for a Patients’ Representative working across Queen’s Medical Centre and Nottingham City Hospital with older and vulnerable people.
Do you have the skills to represent, advocate and support people and their families, enabling them to make informed decisions around a wide variety of issues? Would you like a busy and diverse role which sees you working in care homes or hospitals, liaising with statutory and 3rd party organisations to help older and vulnerable people to achieve their desired outcomes and get their voices heard? If so, we’d like to hear from you!
Advocate – Hours:
1 x 10-hour per week position
£6,332.85 per annum
Home, care homes and community based
1 x 18.5-hour per week position
£11,715.77 per annum
Hospital based with an element of home working
(10 hour and 18.5 hour – can be combined to make one 28.5 hour per week position)
Advocate – You:
- A good understanding of the needs and concerns of older and/or vulnerable people
- You will be self-motivated, yet a team player, with excellent communication, organisational and strong IT skills
- Be committed to the values of Age UK Notts
- Experience of providing advocacy is not essential as full training will be given
- Applicants must hold a full driving licence and have access to a car for the care home position (Age UK Notts is committed to making reasonable adjustments, so whilst this job requires the jobholder to drive, your application will still be considered if you are unable to drive due to a disability)
Advocate – Benefits:
- 24 days annual leave (Pro Rata), rising by 1 day a year, to a maximum of 32 days
- Additional 8 public holidays leave
- Employee Assistance Programme
- Discounted tickets to the theatre, music venues, comedy and sporting events
- Exclusive Age UK Discounts for shopping, travel, home, technology, days out, holidays and much more
- 4% employer contribution pension (in line with auto-enrolment rules)
- Blue Light Card
How to Apply
To submit your application for this exciting Advocate opportunity, please click ‘Apply’ now.
The closing date for receipt of completed applications is: 9am on Monday 9th December 2024
Age UK Notts promotes equality and diversity.
Registered Charity Number: 1067881
We have an exciting opportunity within our Multi-crime Service. We are looking for a Children and Young Person Case Worker, working full time (37.5 hours) Monday to Friday, with some out of office hours working, and occasional Saturdays, dependent on the needs of our service users. This post is to cover maternity leave until 30th September 2025.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we would love to hear from you.....
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.
You will be working 7.5 Hours a day between 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday.
You will need:
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Various Locations: HMP Leeds, HMP New Hall, HMP Askham Grange and HMP Full Sutton
Ref: CSO-244
Are you a target-driven, highly motivated and empathetic individual with a proven record of working intensively with individuals and supporting their progression? Do you have high level guidance skills and the ability to deliver effective one-to-one and group sessions?
If so, join St Giles where you will be dual trained as a Support Worker and Activity Facilitator working on our CFO Evolution programme, which will see you provide support to a caseload of participants in custody to prepare for release and successfully resettle into their local communities by providing practical help, advice and guidance, as well as motivation and understanding.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will carry out initial and ongoing assessments of the support needs of individual participants, before providing them with essential advocacy, mentoring, guidance and training interventions that meet their needs, plus engage and case-manage eligible participants on the CFO Evolution programme by providing ongoing resettlement support. You will be expected to create an Action Plan, plan and design appropriate activities, training programmes and interventions, and establish and deliver high-quality, engaging one-to-one and group sessions, while also monitoring participants’ progress and providing timely monthly reports.
We will also rely on you to develop strong relationships with HMPPS/agencies offering support, where appropriate provide holistic wrap-around with general elements of resettlement support and working collaboratively plan for and facilitate effective Through the Gate and warm handover to the relevant Support Worker in Community.
What we are looking for
- Working intensively with individuals and supporting their progression
- Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments would be advantageous
- High level guidance skills, with the ability to deliver one-to-one and group sessions
- Knowledge of the issues affecting the rehabilitation of offenders and desistance theory
- Knowledge of HM Prison environments and/or training, education and employment opportunities locally and nationally, and of training and guidance
- Demonstrable ability to support and motivate learners with multiple complex needs
- The ability to effectively assess evidence and identify assessment criteria using a range of assessment methods
- Excellent interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
Please note this role requires Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply click the apply button.
Closing Date: 11 p.m. 22 February 2025
We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.
Location: London
Salary: Circa £105,000 + Attractive Benefits
Deadline for Applications: [9th December]
The Masonic Charitable Foundation (MCF), one of the UK's largest grant-making charities, is seeking a Group Finance Director to lead its financial operations. Funded entirely by Freemasons and their families, MCF’s mission is to build better lives by supporting individuals and communities in the areas of healthcare, education, and independence. Since its establishment in 2016, MCF has awarded over £150m in grants, impacting the lives of hundreds of thousands of people.
The new Group Finance Director will play a crucial role in overseeing MCF’s financial strategy, ensuring the charity’s long-term viability, and managing assets in excess of £400M. This role offers a unique opportunity to lead a skilled financial team and contribute to strategic decisions that impact MCF’s operations and charitable work.
Key Responsibilities
- Strategic Financial Leadership: Advising the Chief Executive and Board on financial strategy, ensuring comprehensive financial planning, accurate reporting, and compliance.
- Investment Management: Developing and managing MCF’s investment strategy, ensuring financial sustainability and growth.
- Relief Chest Operation: Overseeing the management of the Relief Chest, a key operation that handles charitable donations from Masonic units across the country.
- Team Leadership: Leading and developing the finance team, ensuring a high standard of financial management and operational efficiency.
- Board and Committee Engagement: Providing financial insight and reporting to the Finance Committee, Audit and Risk Committee, and Board of Trustees.
Experience and Skills
The successful candidate must be a professionally qualified accountant with significant post-qualification experience and a proven track record of contributing to financial strategy and decision-making at Board level, (ideally in the charity or not-for-profit sector). You will have robust Financial Management skills, experienced in overseeing financial operations within an SME organisation, balancing financial operations with a strategic outlook and the leadership skills to manage, inspire and influence your team and colleagues, promoting a culture of excellence and accountability. The post-holder will be an exceptional communicator, astute decision maker and capable of inspiring transformation in an organisation undergoing exciting change.
Benefits
- Competitive salary (£105,000)
- 30 days of annual leave, plus bank holidays
- Private medical insurance
- Generous pension scheme
- Life assurance and employee assistance programme
- Professional membership subscriptions and support for ongoing development
Why Join MCF?
The Masonic Charitable Foundation is a key player in improving lives and communities across the UK. By leading the financial direction of MCF, the Group Finance Director will be at the heart of an organisation dedicated to making a positive difference. This is an exciting opportunity to help shape the charity's future and drive its strategic objectives forward.
How to Apply:
Interested candidates are invited to submit their CV along with a supporting statement (2-3 pages)
Timeline
Application Deadline: 9th December
Shortlist: 8th January
1st Stage Interviews: 13th and 14th January (London Office)
2nd Stage: w/c 20th January (London Office)
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Tower Hamlets
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry a small caseload of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- At least two years' experience in adult social care in the field of Mental Health.
- A good understanding of the range of Mental Health diagnoses and how these can present.
Desirable:
- Relevant professional memberships and/or specialist qualifications are desirable
- Qualifications or an interest in Psychology
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full Job description on our Website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Senior Quality Practitioner – Health & Wellbeing Lead, a newly developed role which will significantly contribute to quality assurance across the organisation. You will be part of an established Quality team and will contribute to our audit and social care governance processes.
The role will lead on quality improvement assignments and development of processes across our organisation, particularly those services who are registered with CQC and provide support to service users who have complex health needs. Creative Support currently has over 700 services, including Learning Disability, Mental Health, Care Homes, etc. The role will be well supported within the highly experienced and established quality team who have been together in its current work for over 10 years.
Duties include carrying out quality audits and inspections and contributing to quality improvement and turnaround programmes. The post holder will also be part of a team which responds to specific work requests which may include assisting services with quality improvement work.
In working alongside the quality team, managers and external health professionals, the role supports the organisation to ensure that care and support is well planned, delivered to high standards and evidenced effectively.
The Senior Quality Practitioner will assist with quality audits and inspections and contributing to quality improvement and turnaround programmes. The post holder will also be part of a team which responds to specific work requests which may include assisting services with quality improvement work. The post holder may be required to contribute to Social Care Governance processes through attendance at meeting, preparing and presenting reports and reviewing information received at Head Office (such as safeguarding, incidents etc).
This is a full time (37.5hrs per week) role based in our Stockport town centre Head Office, a 5 minute walk from the local train station.
Vacancy Reference Number: 80929
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Mental Health & Money Advice Team Leader to work as part of our Mental Health and Money Advice Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone.
The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Adferiad Recovery in Wales, Change Mental Health in Scotland and Mindwise in Northern Ireland
How you will make a difference
Managing Mental Health and Money Advisers/ Team
I use my experience as a Manager/Team Leader to support and develop the team I manage. I work as part of a team including the Head of MHMA and the Service Manager, ensuring quality is paramount and supporting the team in doing so. I directly manage a team of advisers, undertaking monthly reviews, appraisals and dealing with annual leave and other matters. I cover some of the service managers duties during annual leave and other absence.
I will work with the following people and teams
- Quality Team
- Wider national programmes team
- MHMA teams in other nations
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Please see full Job decription on our website
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight Domestic Abuse team working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Southampton and 2 days working from home.
As a Domestic Abuse Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by domestic abuse who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of domestic abuse on victims
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
Our Events team is looking for someone who’s hard-working, diligent and enthusiastic to become the new Events Co-ordinator at The King’s Trust!
You will support the team across a range of exciting and diverse events which will raise funds to help young people across the UK. Your role will be essential to ensuring the success of these events as you will provide high quality administrative support across the team; dealing with the financial aspects of events, stewarding supporters and managing inboxes. You will have experience working in a events, customer services role, or equivalent.
This role is perfect for you if you enjoy working in a fun, fast-paced environment, supporting across multiple projects and can effectively multi-task, prioritise and have excellent interpersonal skills.
Why we need this role:
Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training.
Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.
The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law.
We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.
Perks for working at The Trust:
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
- Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
- Interest free season ticket loans
- Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- In-house learning platform! Develop your skills for your career and your role
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- Generous life assurance cover (4 x annual salary)
Here at The King's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team in Oldham. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account on by clicking the apply button on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 10/12/2024
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
We are seeking someone with great administrative and people skills to join our friendly team to support our Administration and Supporter Relations functions while being the welcoming face of Yeldall Manor. This is a fantastic opportunity for someone with excellent attention to detail and a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery.
As the Administration Assistant and Receptionist, you will provide crucial administrative support for matters relating to supporters and their donations, helping to ensure smooth communication and effective fundraising efforts. Your responsibilities will include managing supporter records, processing donations, and providing general administrative assistance to the Administration and Supporter Relations Manager. As the first point of contact for visitors, callers, and residents, you'll warmly welcome guests and help direct enquiries as needed, and handle reception duties with professionalism. This involves managing the reception desk, including liaising with volunteers who assist with that function, accessing calendars, sending emails, and performing other basic administrative tasks to keep the front office running smoothly.
Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.
This is a full-time, permanent position (40 hours per week). We may consider part-time applicants (i.e. 4 days a week) for the right candidate. You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting. Lunch is provided daily with staff and residents.
If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description.
Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description
Yeldall wants all those affected by addiction to heal, transform and thrive.
The client requests no contact from agencies or media sales.
Job Description
We are seeking an IT Strategy and Transformation Lead to spearhead CARE International UK’s IT strategy and oversee transformative projects that modernise and optimise our technology infrastructure. This role is a 24 months fixed term contract (subject to extension). You will work closely with senior leadership to develop and implement a forward-looking IT strategy that supports our mission and long-term goals. You will lead initiatives such as cloud migration, system integration, and enhanced data security, ensuring our systems operate efficiently and securely. The successful candidate will possess a strategic vision, a solid understanding of IT risk management, and the ability to lead complex IT projects aligned with CARE’s global operations.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
You are an accomplished IT leader with extensive experience in IT strategy and transformation, ideally within the not-for-profit sector. With a degree in Information Technology or a related field, and certifications in project management (e.g., PRINCE2, PMP) or cloud computing (e.g., Microsoft Azure), you bring the expertise needed to drive organisational efficiency and growth. Your project management skills, particularly in areas such as Azure migration and SharePoint implementation, are well-established, and you have a proven track record in integrating CRM, finance, and HR systems. Your leadership abilities, communication skills, and expertise in data protection and cybersecurity set you apart.
If you are passionate about making a meaningful impact through technology, we’d love to hear from you. Bring your expertise to CARE, where your skills can help drive positive change on a global scale.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role. If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 30 November 2024 at 11pm
Interview date: Week commencing 7 December 2024
The client requests no contact from agencies or media sales.