Supporter Care Advisor Jobs in Manchester
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
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Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
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Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
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Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
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Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
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Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
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Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
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Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
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Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
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Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
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Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
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Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
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Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
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Lead People’s Economy’s financial management and control, including:
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Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
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Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
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Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
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Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
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Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
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With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
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Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
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Lead on fundraising administration:
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Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
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Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
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Governance and Legal
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Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
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Ensure that People’s Economy has appropriate insurance in place.
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Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
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Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
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Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
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Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Money & Energy Adviser
Reports to: Money & Energy Advice Service Lead
Location: Based at home/preferred place of work, with travel across the region as required
Hours: 37.5 (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post
Contract: Full fixed term contract, ending 31 March 2026
Salary: 35 hpw £27,000 pa - pay review pending Jan 2025
(plus expenses, pension, and generous annual leave)
To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.
Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.
Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.
- Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
- Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services
• Act as a gateway to local information and access to:
- Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
- Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
- Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you
We are the UK's leading kidney patient support charity
The client requests no contact from agencies or media sales.
We are looking for Maternity Cover for a Safeguarding Advisor. If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.
Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline.
We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover.
With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings.
Please note that this job could be home based, office based or hybrid.
The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours.
Client Advisor and Trainer
We are looking to recruit a Client Advisor and Trainer to join a mission-led organisation, supporting a friendly and dynamic training team.
Position: Client Advisor & Trainer
Location: Remote
Hours: Full-time, 35 hours per week (open to flexible working options)
Salary: £37,836 per annum
Contract: Permanent
Close Date: Midnight 3rd November
First interviews: 21st November in London (in-person)
Second interviews: 21st November in London (in-person)
About the Role
The Outcomes Star touches many aspects of service delivery, from interactions with clients and practitioner skills to supervision and strategic decisions. Facilitating learning through training is a key aspect of the organisations work and is essential to the effective implementation of the Star. The process of implementation can support positive organisational change but needs time and appropriate attention.
The Client Advisor & Trainer is a critical part of how the team supports clients, through building relationships, delivering training, supporting, and practically helping clients to use the Star well.
Overview of responsibilities and main tasks:
- Deliver and Coordinate Training: Provide both remote and face-to-face training, or coordinate others to do so.
- Client Relationship Management: Maintain ongoing relationships with clients, offering continuous support and reviewing implementation plans.
- Train & Support Licensed Trainers: Deliver high-quality training and provide flexible support through various means.
- Internal Coordination and Development: Liaise with colleagues to ensure a coordinated approach and contribute to the development of new courses and resources.
- Represent Triangle at events and deliver presentations about the Star.
- Assist clients with the Star Online application and support colleagues with specific projects.
About You
We are looking for an experienced trainer with the ability to develop and build strong relationships with both clients and colleagues.
You will have/be:
- Excellent organisation and record-keeping skills
- Self-motivated with ability to work independently
- Ability to prioritise competing pressures and meet deadlines
- Adaptable and flexible; with the ability to work in the ever-changing context of a growing organisation
- Responsive to client needs, able to take initiative with a creative problem-solving approach
- Excellent communicator with good interpersonal skills; able to work effectively independently and as part of a small team collaborating well with colleagues
- Committed to delivering a good service to clients and helping them make a difference to the people they support
- Good IT skills including MS Office
About the Organisation
The organisation is an employee-owned values-based Social Enterprise behind Outcomes Star. As an employee-owned organisation, all employees are engaged in the development of the organisation through a Trust Board. Outcomes Star partners with housing, health, and social care providers to improve service through our engaging and practical tools that make change visible, understood and possible.
What you can expect
- A purposeful, caring and inclusive team operating within an employee-owned trust
- An opportunity to grow and develop yourself through your work
- To be empowered to lead and self-manage with the support of a highly committed team around you
- Opportunities to be involved in projects outside the scope of your role.
Benefits include:
- Laptop and mobile phone provided for work purposes
- Open to flexible working arrangements
- Cash health plan, generous pension scheme, employee assistance programme
- 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas
- Paid volunteering time
- Opportunities for personal development
The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.
You may have experience in areas such as Training, Training and Development, Learning, Learning and Development, Development, L&D, Training Manager, Training and Development Manager, Learning Manager, Learning and Development Manager, Development Manager, L&D Manager, Client Support, Customer Support, Programme Support, Online Support, Training and Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
You will be joining our new Propel into Work service and will deliver advice, support and information for care experienced young people towards vocational learning and employment opportunities, and their supporting adults, via 1-to-1 support and employability workshops, resources on our Propel Into Work webpages, and by connecting young people with volunteers to offer further career insights. Whilst this role will support care experienced young people in different parts of England, they will have a particular presence and visibility in Manchester and Greater Manchester, through attending events, some in-person delivery, connecting with local organisations, and engaging with volunteers from local corporate partners.
At Become, we ask interested applicants to answer several competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV but it will only be considered if you score well as part of the anonymous review.
If you would like an informal chat before applying, please contact Clancy Dawson, Senior Advice & Support Officer for Employability, and we will arrange a convenient time.
Please also tell us if there are any reasonable adjustments we can make to assist you in your application.
The deadline for applications to be received is 9.00am on Monday 21st October.
Interview details:
Interviews will have two parts:
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A session with young people;
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A panel interview with Become staff.
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/ WiFi is difficult for you, please contact us so we can assist in making suitable arrangements.
Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
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Young people’s panel: Tuesday 5th November
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Staff panel: Wednesday 6th November
To apply for this role, you will need to:
Provide us with a copy of your CV;
Answer the questions below in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).
The charity for children in care and young care leavers.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Lepra
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our new Global Strategy introduces some new approaches and priorities to our work, including: our first ever global Theory of Change (ToC), the most detailed Monitoring, Evaluation, Accountability and Learning (MEAL) approach ever, and a sub-strategy dedicated to research, innovation and technology: the Global Research, Innovation and Technology Strategy (GRITS). With the finalisation of the new strategy, and as part of our ongoing commitment to improving our impact and efficiency, we are now seeking a consultant to provide specialised research support and technical advice.
Job Purpose
The primary objectives of this role are to lead the transitional phase of the GRITS, creating a detailed operational plan for its implementation; support the management of the existing research portfolio ensuring technical soundness, budget adherence and timely delivery; establish a sustainable pathway for research expertise to be led by in-country professionals.
Working Relationships
- Reports to Lepra UK’s Director of Programmes and Advocacy
- Day-to-day management liaison with the Director of Programmes and Advocacy and team members of Lepra’ sister organisation in India, LEPRA Society
- Close working links and collaboration with UK Fundraising, Communications and Finance teams
- International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Strategic Leadership
- Lead the transitional phase of the GRITS.
- Identify and address any gaps or challenges in the current strategy.
- Collaborate with stakeholders to ensure alignment and smooth transition.
- Support Programmes in the design of new projects / programmes by ensuring proposals submitted are technically sound and capitalize upon learning. Lead on ethical approval applications.
- Support Programmes in identifying, maintaining and growing academic / research -related partnerships, according to Lepra’s strategic interests and capacities
- Serve as a focal point for external research contacts that have an interest in people affected by leprosy and LF.
Operational Plan Management
- Develop a comprehensive operational plan for the rollout of the strategy.
- Establish the initial GRITS processes including the Go no Go; steering group established and functioning.
- Define clear timelines, milestones, and deliverables.
- Ensure the plan is realistic, achievable, and aligns with the charity’s objectives and resources.
Support Existing Research Profile
- Review and support ongoing research projects.
- Ensure all research activities are technically sound, within budget, and on time.
- Provide technical guidance and support to research teams.
- Provide ongoing mentoring and coaching to staff and partners.
- Ensure that data sets and tools are appropriately designed and employed.
Pathway to Sustainability
- Create a sustainability plan to ensure research expertise is transitioned to and led by in-country professionals.
- Develop capacity-building programmes for local researchers and institutions
- Establish mentorship and training frameworks to support local leadership in research.
Stakeholder Engagement
- Engage with internal and external stakeholders, including donors, research institutions, and community leaders.
- Facilitate collaboration and partnerships to enhance the research profile and strategy implementation.
- Ensure transparent and effective communication throughout the transition process.
Monitoring and Evaluation
- Develop and implement a monitoring and evaluation framework to track progress and impact of the strategy.
- Regularly report on progress, challenges, and achievements to the Lepra’s leadership team.
- Adjust plans and strategies based on feedback and evaluation results.
Safeguarding
- Support the implementation of newly developed processes in relation to the Prevention of Sexual Exploitation & Abuse (PSEA) and Safeguarding (SG).
- Ensure safeguarding measures are integrated into all project activities.
Technical advisory
- Guide and advise on the implementation of leprosy and LF control tools and approaches, specific healthcare models and/or health solutions in partner countries, when appropriate and according to Lepra and donor standards.
- Provide strategic and technical advice on the development and roll-out of country programmes as well as the overall leprosy / LF programme in Lepra.
Monitoring, evaluation and impact
- Advise the programmes team on the development of appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs) and support the analysis of Lepra datasets. Advise the HPMEL on analysis of Lepra datasets. Provide technical inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
- Relevant degree level of education
Desirable
- Relevant post-graduate qualification
- Relevant professional health-related qualification
Knowledge and Experience
Essential
- Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
- Substantive experience in designing and leading research projects and of communicating research results to different audiences
- Ability to analyse quantitative and qualitative data using a range of different approaches and software and to present this information so that it may be easily interpreted by different users and audiences
Desirable
- At least ten years’ experience as a health advisor or researcher, preferably gained with an overseas development organisation or in academia, in a similar health focused role
- Familiarity with data visualisation tools and packages
- Experience with the concept and use of dynamic datasets
Skills, Attitudes and Personal Qualities
- Strong research administrative skills, specifically excel; STATA; SPSS; Nvivo and significant experience in MS Office packages
- Excellent attention to detail, and organisational and time management skills
- Excellent interpersonal skills, verbal communication skills, and confidence at presenting and representing at international global to a wide range of stakeholders
- Ability to work independently, be flexible and prioritise workload.
- Ability to travel within the UK and overseas
- Permanent resident and legal rights to work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Remote based with travel, part-time role - an exciting opportunity - at a busy, dynamic and growing cancer charity – as part of ABC UK's Patient Support Programme.
Part-time flexible (likely minimum 18.5 Hrs p/w), salary £27,000 pro-rata, 20 days annual leave pro-rata, 3-month probationary period.
Bladder cancer is not a rare cancer – but it does have a low profile, lack of awareness, low research investment and desperately needs new treatments. Over 22,000 people are diagnosed each year in the UK – there is a high level of recurrence. There is a lack of information and support for patients. With your help, Action Bladder Cancer UK can radically improve this.
The role
ABC UK is an established charity, with exciting new projects. We have an active network of volunteers, a full time Chief Executive and core staff and a range of project staff. You will report to Chief Executive ABC UK and will work closely with our ABC UK Patient Support team, ABC UK trustees and patient volunteers.
The role supports ABC UK’s core Patient Support Programme. We provide information and support for those with bladder cancer, a direct patient support service, help establish and sustain support groups for bladder cancer patients, provide patient information about bladder cancer to patients and major centres of bladder cancer treatment, and run bladder cancer information events (both online and face to face). We also work to increase our networks with health professionals, to help them support their patients. We run the ABC UK Education Programme for health professionals and you will be involved in planning and delivering nurse education events. We want to build our networks both regionally and nationally and to be responsive to the need for information, awareness and support for those with bladder cancer, and the health professionals treating them. We now want to add to the team to increase our impact even further.
You will work remotely, however very much working as part of the Patient Support team, and working closely with other colleagues and volunteers, with regular catch-up meetings (online) and occasional face to face team meetings. You will also be required to travel as necessary for meetings and patient or health professional events and to help create and sustain our networks with health professionals and cancer support services. You will be based in the North of England and within easy travelling distance of centres such as Sheffield, Leeds, Hull and further North and adjacent counties. We may consider candidates outside of these regions, if they have directly appropriate experience and skills.
Who we are looking for…
You will be in contact with a range of different people including volunteers, patients, health professionals and other organisations. The successful candidate will:
- be friendly and approachable, able to work flexibly, with resilience and efficiency and to be professional at all times and be able to work to our very high standards;
- be empathetic and understanding of the needs of cancer patients and how best to deliver this in practical terms;
- ideally have some health service or charity experience - not essential but preferable;
- be required to understand the structure of the NHS;
- have experience of working from home – a self-starter and organised – you will be a worker and willing to get stuck in and show results;
- be able to work remotely with line manager, other team colleagues, volunteers, patients and ABC UK administration office;
- be able to attend meetings as required and also travel as necessary for engagement with hospitals/patient support groups, events etc;
- be good at building networks and maintaining useful relationships;
- promote the work of ABC UK and work to raise awareness of bladder cancer;
- be confident at presenting and talking to groups of people – whether general public, patients or health professionals;
have experience and understanding of working for a small organisation.
A varied role, you will have the opportunity to work to develop and shape your role as part of our team.There is potential for the role to grow, or hours worked to increase over time.
Skills
You will need to:
- be able to communicate effectively with health professionals, other charity professionals and bladder cancer patients both face to face and via phone or email;
- have good organisational skills and be disciplined about working from home (it is likely you will already have experience of remote working);
- be comfortable communicating and carrying out a lot of your work by phone and email and online platforms (eg Zoom), you will have excellent verbal and written skills;
- be an excellent team member – we all work closely together as well as on own work;
- have good computer skills: Outlook, Word, basic Excel, maintaining a database, Zoom etc;
- have experience of organising and attending events (preferably for patients or within a health environment); be happy to speak at events. Have experience of online events;
- be able to work with and organise volunteers;
- be able to travel for meetings and events as required (occasionally out of office hours);
- possess a clean driving licence and have easy access to a car (mileage will be paid).
Key Responsibilities
Networking
- Contact point for Hospitals/Urology Depts/Cancer Centres. Making pro-active contact and arranging supply of bladder cancer patient information and building relationships on a regional basis;
- Building contacts with specialist urology/cancer nurses, making them aware of ABC UK and our resources;
- Maintaining up-to-date contact database: including major urology departments, cancer centres, regional cancer networks etc;
- Regional contacts (working with volunteer patient advisors) – including regional cancer networks/charities etc – to build local networks;
- Co-ordinating periodic mailings of ABC UK patient information materials to hospitals/urology services (mailing handled by central admin).
Events
- ABC UK runs both face to face and online events. Organising and attending ABC UK patient and health professional events, working as part of a team with other ABC UK Patient Support Officers and volunteers;
- Occasional attendance at/involvement with regional cancer events, health professional and/or patient or well-being events (including taking the ABC UK stand to such events);
- You will also be required to present at events on occasion – both online and face to face;
- Organising, development of (with colleagues) and participation in ABC UK online patient events and face to face events, and ABC UK health professional events both online and face to face.
Patient Support Groups
ABC UK works to help set up and maintain support groups for bladder cancer patients – these groups are self-running, often linked to a major hospital.
- Help maintain database of Groups: contact details, details of meeting etc – including information for updating ABC UK website and ABC UK social media;
- Acting as ABC UK contact point for bladder cancer patient support groups, including making presentations;
- Pro-actively maintaining regular contact with PSG’s – re supply of ABC UK materials, updating info, ascertaining needs re other materials or support required and developing best practice case studies;
- Working with health professionals wanting to set up new groups, periodically attending group meetings and meeting volunteers.
Patient Materials
Working with ABC UK Executive, ABC UK Patient Support team and patient volunteers on the development of patient information materials both on-line and in print.
Communications
- News Updates: contributing as part of a team on regular news updates for health professionals, support groups and patients;
- Social media: working as part of a team on increasing ABC UK social media presence.
This job description defines the main areas of work, although as we are a small organisation and are also developing new activities, you may be asked to help with other areas of ABC UK's work from time to time.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to:
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live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
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Preferably hold a full driving licence
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provide occasional cover on Saturdays and/or Bank holidays
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provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Job Title: Advocacy and Campaigns Officer
Contract: 12 Months Fixed Term
Hours: Part Time (15-18 hours per week)
Salary: £25,290 - £27,100 FTE
Location: Homeworking
About Us:
Pathfinders Neuromuscular Alliance is a user-led charity dedicated to promoting choice, control, and quality of life for teenagers and adults with muscle-weakening conditions. We strive to empower our members by ensuring they have access to essential support, resources, and opportunities to thrive in their communities.
The Role:
Are you passionate about advocacy and driven to make a real difference in the lives of individuals with muscle-weakening conditions? We are seeking a dynamic Advocacy and Campaigns Officer to lead the expansion of our advocacy services and drive impactful campaigns. In this role, you will be instrumental in shaping our advocacy provision across housing, healthcare, social care, and benefits, ensuring that our members feel empowered to express their needs and rights.
Key Responsibilities:
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Develop and manage the advocacy service, supporting members in navigating complex systems of support.
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Conduct outreach and marketing efforts to raise awareness of our advocacy services.
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Create and maintain a database to track advocacy needs and support, informing future funding applications.
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Lead our campaigning initiatives, collaborating with members and stakeholders to highlight key issues and drive policy changes.
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Produce engaging campaign materials for our website, newsletter, and social media platforms.
Who You Are:
You will have at least two years of experience in advocacy or advisory roles, ideally connected to housing, healthcare, or social care for disabled individuals. Your understanding of the challenges faced by those with muscle-weakening conditions is essential. Strong communication and organisational skills, combined with a commitment to equality and diversity, are crucial for this role.
Why Join Us?
This is an exciting opportunity to play a vital role in advocating for those seeking better support and influencing policy for better services. As part of a passionate team, you'll have the chance to drive meaningful change and contribute to the development of a supportive community.
Application Details:
To apply, please send a completed application form by Sunday, 10th November at 11:59 PM. Interviews will be conducted between 13th-22nd November. You can download the application form from our website or request it via email.
Join us at Pathfinders Neuromuscular Alliance and help empower individuals to take charge of their health and future!
Fundraise for ROLDA and make a difference to the lives of animals in need.If your dream is to save animals, put your best skills to work and join our passionate team today!
Job Title: Fundraising Manager
Salary: £38K -£40K
Location: Remote
Reports To: Founder / CEO
Job Type: Part-Time 20hrs/w (Full-Time for the right candidate)
Closing date: 25 October 2024
About Us: Thank you for your interest in our Fundraising Manager role. We seek a senior, experienced international fundraising manager to grow support from individuals, major gifts, trusts and legacy pledgers primarily in the UK, but also for the ROLDA globally.
ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 stray dogs at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 48,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to six other charities in Romania and over 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered nearly 20,000 cats and dogs, significantly impacting Romania's severe overpopulation of animals.
Job Overview:
As a Fundraising Manager at ROLDA, you will play a pivotal role in leading and developing our fundraising strategy. The successful candidate will have a proven track record in securing funding from Trusts and Foundations, engaging with Individual Giving programmes, cultivating relationships with Major Donors, and promoting legacy giving.
We are looking for an experienced fundraiser with proven success to join our team, bringing the leadership, confidence, drive, and experience to develop and deliver a fundraising strategy that matches our ambition. Reporting to the Founder and CEO, the role presents an opportunity to shape the future of the charity and build long-term partnerships with individual supporters and Trusts.
Experience required to be considered for this role:
Fundraising Experience:
Proven experience in fundraising is a key requirement. This should include a track record of successful fundraising campaigns, securing grants, and managing donor relationships.
Experience in multiple fundraising channels, including:
Trusts and Foundations: Demonstrated success in writing and securing grants from foundations.
Individual Giving: Experience in developing and implementing strategies for acquiring and retaining individual donors.
Major Donors: Track record of cultivating relationships with major donors and securing significant gifts.
Legacies: Knowledge and experience in promoting legacy giving programmes.
Strategic Planning:
Strong strategic thinking and planning skills are essential. Fundraising Manager should be able to develop and implement comprehensive fundraising plans aligned with organisational goals.
Communication Skills:
Excellent written and verbal communication skills. This includes the ability to craft compelling grant proposals, write persuasive fundraising materials, and communicate effectively with donors and stakeholders.
Relationship Building:
Proven ability to build and maintain positive relationships with donors, both individual and institutional. This involves effective communication, cultivation, and stewardship.
Responsibilities:
Develop and Implement a Fundraising Strategy:
Work closely with the CEO & the existing team to develop the current fundraising strategy aligned with organisational goals.
Individual Giving:
Plan, execute, and evaluate Individual Giving campaigns to increase donor acquisition, retention, and engagement.
Implement effective direct marketing strategies, online campaigns, and other initiatives to drive regular giving.
Major Donors:
Cultivate and steward relationships with Major Donors, ensuring personalised engagement and a high level of donor satisfaction.
Develop strategies to identify and secure major gifts from individuals
Legacy Giving:
Promote legacy giving programmes and work on initiatives to encourage donors to include ROLDA in their wills.
Collaborate with legal and financial advisors to facilitate the legacy giving process.
Trusts Management:
Identify, cultivate, and secure funding from Trusts and Foundations, ensuring strong relationships are built and maintained.
Research, write, and submit compelling grant proposals to Trusts and Foundations.
Ensure effective grant management, reporting, and compliance with funders' requirements.
Collaboration and Communication:
Collaborate with the marketing and communications team to ensure fundraising messages are consistent and effectively conveyed.
Provide regular updates to the leadership team and Board on fundraising progress and achievements.
Abilities and competencies
Working remotely for ROLDA, a small international charity requires a unique set of abilities and competencies.
· The ability to be self-motivated with a high level of self-discipline and motivation
· Clear and concise communication skills
· Proficient in using digital tools and platforms for virtual collaboration and project management.
· Effective organisation and time management skills
· The ability to be resourceful and creative in finding new funding opportunities
· Excellent skills in building and maintaining relationships, even in a virtual environment.
· The capacity to work independently and make decisions without constant supervision in a remote setting.
· A focus on achieving measurable results and meeting fundraising targets is essential for demonstrating the impact of fundraising efforts.
· Passionate about the work of ROLDA with a commitment to animal welfare
Qualifications
Minimum 5 years of experience in fundraising, with a focus on Trusts and Foundations, Individual Giving, Major Donors, and legacies.
Benefits:
Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
Professional development opportunities: Access to training programs, workshops, conferences, and mentorship opportunities to enhance your skills and advance your career.
Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.
How to Apply:
Please submit your CV, a cover letter outlining your relevant experience, and two writing samples (e.g., grant proposals, fundraising communications) .
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Please submit your CV, a cover letter outlining your relevant experience, and two writing samples (e.g., grant proposals, fundraising communications)
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.
The client requests no contact from agencies or media sales.