Supported Housing Worker Jobs

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

You will be working as part of the West Sussex night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will be based at the Horsham Y Centre and will support the static night worker there during the night as well as undertaking your mobile duties. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.

In addition, you will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

You will work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: 12 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

This role provides advice and advocacy to LGBTQ+ people who contact Stonewall Housing because they are homeless or at risk of homelessness. The goal is to help people understand their rights and navigate their housing options in order that they have somewhere safe to live. People usually contact us because they are in crisis, the Case Worker’s job is to calmly assess their housing needs, provide them with immediate advice and sign posting and, where necessary, provide advocacy case work to ensure they get access to what they are entitled to.

Key Responsibilities

· To provide a high quality, flexible and responsive advice and case work service to LGBTQ+ people, supporting them to exercise their rights and get access to safe accommodation.

· To assess the individual needs of each person and provide a bespoke advice and advocacy plan.

· To ensure that effective service user participation mechanisms are in place.

· To ensure a high level of customer care and practice at all times.

· To develop links with relevant external agencies.

Main Duties of the Post

Casework Sessions

· To give holistic support to LGBTQ+ people accessing our advice and advocacy service and to provide proactive support to these service users who are sometimes hard to engage.

· To assess each individual’s current housing situation and form a view with regards to risk associated with their case.

· To explore all options available to the service user allowing them to make informed decisions.

· To work with LGBTQ+ people accessing the advice and advocacy to develop and review individual work plans and risk assessments.

· To have regular case work sessions to provide structured support, in relation to Housing specific issues.

· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.

Liaison with Landlords / Other Agencies

· To support service users to report repairs and work with landlords and advocate where necessary.

· To support service users to contact local authority, voluntary and private sector landlords to report anti-social behaviour issues and advocate where necessary.

· To support service users to present to local authorities as homeless, where appropriate, and advocate where necessary.

Other Duties

· To establish and maintain accurate and complete records in all areas of work

· To complete statistics for the collation of performance and funding information

· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.

· To participate in individual and clinical supervision meetings, annual appraisals and training

· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures

· To act in the best interests of Stonewall Housing and its service users at all times

· To promote Stonewall Housing at external meetings and community events

· To carry out any other duties commensurate with the aims and objectives of the post that may be required

PERSON SPECIFICATION

Essential Experience

· Lived experience, or experience of working with homeless or vulnerable LGBTQ+ people, in a voluntary or paid employment setting

· Lived experience, or extensive experience of working with LGBTQ+ people.

· Experience of providing advice and advocacy support to vulnerable people in a professional setting

· Experience of working with and delivering services to a diverse client group with a wide range of support needs

· Experience of supporting people who have faced LGBTQ+ discrimination or hate crime

· Experience of lone working and working as part of team

Essential Knowledge

· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness

· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people

· Knowledge of the current benefits available to single people

· Knowledge of common themes, trends and issues within supported and shared accommodation

· Knowledge of pathways into medical and social support for LGBTQ+ people

Essential Skills and Abilities

· Ability to provide a range of housing related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support

· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts

· Ability to prioritise and maintain case work across multiple service users at the same time

· Excellent recording and reporting skills to accurately reflect work with young people

· Excellent written and verbal communication with vulnerable people

· Ability to effectively involve and engage LGBTQ+ people in services

· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave – 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.

Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.

£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
* Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
* Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
* Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

This role provides advice and advocacy to LGBTQ+ people who contact Stonewall Housing because they are homeless or at risk of homelessness. The goal is to help people understand their rights and navigate their housing options in order that they have somewhere safe to live. People usually contact us because they are in crisis, the Case Worker’s job is to calmly assess their housing needs, provide them with immediate advice and sign posting and, where necessary, provide advocacy case work to ensure they get access to what they are entitled to.

Key Responsibilities

· To provide a high quality, flexible and responsive advice and case work service to LGBTQ+ people, supporting them to exercise their rights and get access to safe accommodation.

· To assess the individual needs of each person and provide a bespoke advice and advocacy plan.

· To ensure that effective service user participation mechanisms are in place.

· To ensure a high level of customer care and practice at all times.

· To develop links with relevant external agencies.

Main Duties of the Post

Casework Sessions

· To give holistic support to LGBTQ+ people accessing our advice and advocacy service and to provide proactive support to these service users who are sometimes hard to engage.

· To assess each individual’s current housing situation and form a view with regards to risk associated with their case.

· To explore all options available to the service user allowing them to make informed decisions.

· To work with LGBTQ+ people accessing the advice and advocacy to develop and review individual work plans and risk assessments.

· To have regular case work sessions to provide structured support, in relation to Housing specific issues.

· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.

Liaison with Landlords / Other Agencies

· To support service users to report repairs and work with landlords and advocate where necessary.

· To support service users to contact local authority, voluntary and private sector landlords to report anti-social behaviour issues and advocate where necessary.

· To support service users to present to local authorities as homeless, where appropriate, and advocate where necessary.

Other Duties

· To establish and maintain accurate and complete records in all areas of work

· To complete statistics for the collation of performance and funding information

· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.

· To participate in individual and clinical supervision meetings, annual appraisals and training

· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures

· To act in the best interests of Stonewall Housing and its service users at all times

· To promote Stonewall Housing at external meetings and community events

· To carry out any other duties commensurate with the aims and objectives of the post that may be required

PERSON SPECIFICATION

Essential Experience

· Lived experience, or experience of working with homeless or vulnerable LGBTQ+ people, in a voluntary or paid employment setting

· Lived experience, or extensive experience of working with LGBTQ+ people.

· Experience of providing advice and advocacy support to vulnerable people in a professional setting

· Experience of working with and delivering services to a diverse client group with a wide range of support needs

· Experience of supporting people who have faced LGBTQ+ discrimination or hate crime

· Experience of lone working and working as part of team

 

Essential Knowledge

· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness

· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people

· Knowledge of the current benefits available to single people

· Knowledge of common themes, trends and issues within supported and shared accommodation

· Knowledge of pathways into medical and social support for LGBTQ+ people

Essential Skills and Abilities

· Ability to provide a range of housing related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support

· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts

· Ability to prioritise and maintain case work across multiple service users at the same time

· Excellent recording and reporting skills to accurately reflect work with young people

· Excellent written and verbal communication with vulnerable people

· Ability to effectively involve and engage LGBTQ+ people in services

· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave – 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness service in Tower Hamlets.

£15,220.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Tower Hamlets Domestic Abuse Service is a refuge that provides short-term accommodation for 15 women and their children with a range of support needs, who are at risk of or fleeing domestic abuse.

You will be responsible for overseeing and coordinating families' move-on pathway from the refuge into independent living. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for families. You will directly support customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process. The post-holder will also a central contact point for local authority housing departments.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation
Work in partnership with local authorities' move on co-ordinators, creating innovative schemes to support long stayers in accommodation
Attend and support customers to complete all relevant documentation for housing placement meetings
Develop and maintain an information resource to support the team in the resettlement of customers and their children. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes
Act as the main point of contact for information and resources on the private rented sector
Support a caseload of families to ensure they move on within their licence agreement timeline
Provide a support service to new families who move in including assisting them to access welfare benefits and loans/grants available from the Department of Work and Pensions
Accompany families to viewings

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Is highly motivated and a self-starter
Enjoys managing and motivating others
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is respectful, articulate and sensitive in style of communication
Is able to advertise and promote activities in a way that will lead to engagement
Is excellent at working with others and working in a co-produced way
Is creative and able to put creative ideas into action
Is motivated towards excellence and improvement of personal performance with a can do attitude
Knowledge around co-production and the importance of it
Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high-pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

Has relevant sector work experience
Demonstrable experience of supporting survivors of domestic violence

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hounslow Young People Service in Chiswick.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 57 vulnerable young people and 19 teen parents.

The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.

We are recruiting for a Waking Night Support Worker to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.

About the Role

Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaises with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people.

Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and work with in policies and procedures. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service.

The role requires some flexibility as the post holder will be required to work on a rota pattern including weekend shifts. The shift hours are 21:30 - 07:30.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

What you'll do:

Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals

Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork

Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs

Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service

Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues

To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Worker.

Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

There are 2 positions available for this role.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter via our website explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s White Gables as a Recovery Worker.

White Gables is a 24-hr crisis service, supporting people experiencing a mental health crisis and working to a recovery model.  We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation

Hosting is wonderful, but only ever temporary.We're looking for an experienced, knowledgeable person to support our hosted guests to move on from their hosting placements. 

You'll combine your compassion, organisational skills and expertise to work with our guests as they take their next steps in finding a safe home and rebuilding their lives after exploitation. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

We believe no survivor of slavery should ever have to sleep on the streets. 

We are looking for a highly organised, self-motivated person with demonstrable experience of helping people find accommodation to join our team and assist our guests directly to move on from hosting.  This is a brand new, but vital role as we are only able to continue hosting if guests are provided with ways to move on from their temporary hosting placements.  As advice services, housing and support providers are increasingly overwhelmed, we plan to offer our own support for our guests.

KEY RESPONSIBILITIES

·Build a relationship via phone, email and online calls with hosted guests to help them progress their move on options.You will sometimes use an interpreter for these calls.

·Advising guests of their rights to statutory or private rented accommodation.

·Working with guests to apply to housing providers, asylum or MSVCC accommodation when entitled.

·Signposting to other sources of support for guests.

·Ensure Hosting Coordinators and external guest support workers are fully informed of interactions and plans.

· Collaborative Working with housing providers, external support providers, guests and the Hope at Home hosting team.

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

 

Internally your job title will be Recovery Worker. 

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Worker.

Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Adelphi Court as a Recovery Worker.

Adelphi Court is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. Our service is partially staffed between the hours of 09:00 and 21:30, with a mixture of shifts to cover service delivery. You will be required to work every second weekend.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and flexible hours.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

RISE is pleased to be seeking candidates for a skilled professional within our housing team.  We are offering EITHER a Caseworker role OR a Team Leader Role.  The post is funded until the end of August 2025, with extension possible depending on funding.

Option One:  Housing Support and Sanctuary Scheme Caseworker

This role will suit you if you like the idea of problem-solving housing challenges with vulnerable victims of domestic abuse and have relevant experience of support work and/or are familiar with housing-related issues.  You will be part of a small team helping survivors to secure appropriate housing and to enhance the security of their living arrangements via the Sanctuary scheme with the help of funding from Brighton & Hove Council and our dedicated security contractors.  The post will suit a proactive, empowering, and collaborative worker.

Option Two: Senior Housing Support and Sanctuary Scheme Caseworker / Team Leader

This post will deliver support as above whilst also co-ordinating and leading the Housing Team, providing management support, casework guidance and working as an integral part of RISE’s management team.

All posts at RISE are subject to available funds. 

We offer hybrid working with some requirements to be onsite. We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution.

We'll send you the interview questions in advance if you're shortlisted. This is because we want you to be well-prepared and confident during the interview.

More information about the role and how to apply is available on the RISE website.

 

Closing date:  28 July 2024

Interview date: 6 & 7 August 2024

* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity with almost 30-years track record in violence against women and girls (VAWG) and LGBT Domestic Abuse.

RISE is committed to ending racism and has signed up to the Ending Racism in VAWG commitments: 

We are committed to actively holding anti-racist values and practices and nurturing the contributions from Black and minoritised women within the sector to grow Black and minoritised women in leadership roles.

RISE is a Disability Confident and Mindful Employer working actively to create a staff team to better reflect our community. We do this by encouraging black and minorities and disabled women to apply for this role with a guaranteed interview to all women meeting this description that meet the person specification required.

On appointment you will be expected to complete an enhanced DBS disclosure and supply us with references.

 

Benefits that we can offer in return:

· Living Wage Employer

· 3% employer contribution pension.

· Generous holiday entitlement of 27 days’ annual leave rising to 29 after 5 years plus bank holidays.

· Employee assistance programme.

· Focus on well-being and balancing flexible working alongside RISE’s priorities.

· Committed to training and learning opportunities for continuous development. Trauma Focussed wellbeing support.

 

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Oaklands & St Kilda Service.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

About the Role:

Oaklands & St Kilda is a pair of 6-unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

The service forms part of a pair of services supporting up to 12 individuals at any one time across the sites, providing a welcoming and supportive environment for young people across London on a spot purchase basis.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service. This role completed 10 hour shifts 4 days a week across all days of the week.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Building supportive, trusting relationships with young people and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving young people in the design, development and delivery of the service

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to advocate for young people in different professional and community spaces
Values working collaboratively with young people to ensure the service best meets their needs
An understanding of peoples' contexts and how this might be impacting them their lives and mental health
Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress
We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties
Plans and encourages involvement in local activities
Approachable and open behaviour
Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
Confident in the completion of regular paperwork and is well organised
Flexible
Open to feedback and self development
Recognises the likelihood that the service will be a dynamic diverse environment and considers the impact of changes
Confident in the use of IT systems such as SharePoint and Microsoft Office
Is respectful, articulate and sensitive in style of communication
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:

Experience working in complex mental health environments

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.