Support Worker Jobs
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Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role:
Support to Head of Advice and Support
- Line management of three case workers
- Deliver the service in accordance with Providence Row, policies & procedures and values
- Work to service improvement objectives and team plans
- Contribute to the day to day management of the premises to ensure that facilities run smoothly for staff and service users
- Support management and other workers to manage any Incidents on site
- Contribute to partnership development
- Work alongside colleagues to ensure cross departmental support and appropriate support of shared clients
Client support
- Contribute to the smooth running of the Centre to ensure Providence Row is an enabling environment
- Assist managers and the frontline team to review client related incidents and follow up on complaints
- To ensure all clients are given appropriate trauma informed advice & support to improve their situation
- Ensure safeguarding of vulnerable adults processes are followed, where necessary and work with the organisational safeguarding lead
Team support
- Supervise three case workers
- Complete regular supervision, case work management and annual appraisals
- Contribute to the Providence Row assessment procedure
- Support colleagues with technical queries relating to case progression
- Attend training relating to housing advice and present the learning back to staff teams
- Ensuring the team are rehearsed in all policies and procedures
- Support the team to identify training for continued learning and development
Monitor and evaluate work, demonstrating impact
- Ensuring monitoring systems are up to date and that development is ongoing
- Assisting with the review of assessment and recording systems
- Working with other department leads on service user feedback collation
- Keeping accurate financial records of the teams expenditure
- Oversee Advice & Support Team contract monitoring reports for commissioners to ensure delivery against the service objectives and KPI’s.
- Attend contract monitoring meetings alongside the Head of Advice & Support
Partnership Work
- Work with the Head of Advice & Support to identify new partnerships while also developing existing arrangements
- Supporting the team with attendance at key networking events
- Contributing to the community engagement plan
- Contribution to fundraising and community events including open evenings
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Legal Aid Solicitor
- £50,000 FTE (Basic salary - £45,864 with £4,136 Legal Aid special allowance)
- 8 weeks holiday per year
- 5% employer's pension contribution
- Employee Assistance Programme
University House is seeking Housing Solicitors as part of a major expansion.
All candidates must have experience of Legal Aid and also a willingness to engage with wider access to justice projects.
This is an exciting opportunity to work for one of the leading organisations in the NFP sector.
For further details, please see the job description and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a nightly service vital for our guests.
While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.
Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.
We value diversity and welcome all, in particular those with life experience and lived experience.
What you will do as part of our team
Job spec
The Night Shelter Manager is responsible for the following:
- The day-to-day operation and management of nights shelters in West and Southwest London. Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues and volunteers.
- Welcoming and inducting new guests into the shelter by explaining the shelter policies.
- Supporting volunteer teams at each venue to ensure the smooth running of the project and developing good communication with the Volunteer Co-ordinators.
- Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided.
- Ensuring cleaning protocols are implemented by all staff, guests and volunteers.
- Maintaining guest attendance records and shift reports on our iPad-based In-From client relationship platform.
- Following best practice procedures for the security and safety of the guests and volunteers.
- Monitoring guest welfare throughout the shift and responding to any situations or emergencies that arise. Adhering to Glass Door’s operational and health & safety policies in all aspects of your work.
- Maintaining clear lines of communication with your colleagues including Overnight Project Workers, Caseworkers and Operations Manager.
- Conducting a nightly briefing for volunteers and staff before the shelter opens to guests.
- Undertaking any other duties to aid the good running of the project, as required by the Operations Manager. Attending regular meetings with caseworkers to share any relevant information including guest welfare, interactions and other important information.
- Attending 1 to 1 sessions with the Operations Manager on a fortnightly basis.
- Attending the monthly winter services meetings held on Wednesday afternoons
- Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
- Ensuring the shelter van is kept well organised and stocks are well maintained.
- Supporting casework team with practical tasks related to guests’ day-to-day activities as requested.
- Flexibility is required, as you will be working a shift rota that includes weekends and public holidays
- You will also be expected to attend other training sessions, team meetings and other activities as required.
Person Spec
Essential
- Valid driver’s license and willingness to drive the shelter van.
- Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
- An understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner.
- Ability to work as part of a team and be a supportive team member. Confidence in dealing with challenging behaviour.
- Excellent written and verbal communications skills. Ability to carry out manual handling tasks.
- Understanding of and commitment to Equal Opportunities.
Desirable
- Experience working within the homelessness sector or with similarly vulnerable people.
- Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
- Lived experience of homelessness.
- An understanding and value of trauma informed care.
- Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).
The client requests no contact from agencies or media sales.
About the Role:
As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.
This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.
Key Responsibilities:
- Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
- Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
- Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
- Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
- Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
- Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.
About You:
- Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
- A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
- Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
- The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
- A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.
About us:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.
By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.
If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.
Important info:
Closing date: Sunday 13 October at Midnight
Rounds of Interviews: From Tuesday 22nd October
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Lead Youth Worker
Oasis Hub East Southampton
16 HOURS PER WEEK (Part-time 0.4FTE)
10 MONTH FIXED TERM CONTRACT (with view to extend)
SALARY: £10,428 per annum (£26,072 for 1FTE)
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make your community a better place?
Want to grow in confidence and experience?
Oasis Community Hub East Southampton are recruiting for an experienced Lead Youth Worker to work alongside the youth and community hub team in East Southampton. This positive, adaptable and talented youth worker will help us to deliver detached youth work and mentoring. Supporting the development of a team and building youth leadership opportunities.
The role will be focussed on the East Southampton community surrounding Oasis Academies Mayfield and Sholing and the Harefield Hub space. Delivering detached work, alongside other partners using our Oasis Youth van; delivering mentoring in schools and supporting and developing a youth team.
Key responsibilities will be:
· To develop and deliver a youth work programme engaging with young people across East Southampton in school and community settings. To Include:
o Detached provision
o Positive activities
o Wellbeing support
o Mentoring
· To work alongside the hub team to increase opportunities for young people to influence decision making and develop their leadership.
· To line manage sessional youth staff and support volunteers.
The successful post holder must have:
· Proven experience of leading work with young people in formal and informal settings
· Experience working with challenging behaviours and attitudes.
· Understanding of monitoring and evaluation in youth work
· Knowledge of safeguarding practices and health and safety.
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year plus 8 Bank Holidays, Pro rata.
· Policies which promote well-being and are family friendly.
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further inforamtion.
Your Supporting Statement should be a minimum of one A4 page addressing the following question:
Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.
CV and cover letter should be returned by 9am, Monday 14th October 2024.
Interviews will take place Tuesday 22nd October 2024.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Full-time (37.5 hours per week) / Permanent / Working on four nights on, four nights off rota including working over weekends and bank holidays. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night. You will be based at the Horsham Y Centre and will support the static night worker there during the night as well as undertaking your mobile duties.
Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
We believe every young person has the right to discover their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11212 Stroke Association Support Coordinator (two posts)
Location: Home-based, Bury. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week (flexible working available)
Salary: Circa £21,391 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 13 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 23 and 24 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes that will help them to prevent further strokes.
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
· A caring profession, ideally with experience in supporting people with disabilities.
· Setting up and running support groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Durham area.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11214 Stroke Association Support Coordinator
Location: Homebased South of Tyne & Wear. However, frequent travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £26,700 per annum
Contract: This is a fixed term maternity cover for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 20 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 6 November 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes which will help them to prevent further strokes.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Ability to use basic Microsoft systems
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Can you make a BIG difference to children in care?
We are keen to employ TWO full-time Practitioners –working daytime shifts between 8am to 8.30pm.
Children & Young People’s Residential Practitioners
Salary: £27,400 to £29,000 pa + benefits (based on a 36-hr working week)
Location: Working exclusively at our all-female Children’s Home, Yvonne House, SW8 (Zone 2)
Hours: Full-time, shift work
The setting is an all-female Children’s Home for 13-to-17-year-olds.
Ideal candidates will join a strong team of Practitioners who put love and kindness into everything they do.
We are passionate about learning and development and committed to providing an outstanding experience for all staff. After completing your probation, we’ll enrol you on a Diploma programme and give you the time, support and incentives to succeed.
Practitioners typically work at least two 12-hr shifts pw, one 8hr shift, and attend team meetings, training, and group thinking space on Fridays from 9.30am to 12.30pm. The total number of working hours is 36 hrs pw. 4hrs per week are allocated to self-study to support the successful completion of your probation and, once enrolled, the Children and Young People’s Practitioner Diploma (Level 4).
Do you have?
- Some experience of working with children and/or young people - e.g. mentoring, coaching, teaching.
- Key qualities that enable good relationships – e.g. warmth, kindness, humour.
- Strong values and a commitment to inclusion.
- An ability to understand, recognise and respond appropriately to risk.
- Ambition matched with a desire for professional development.
You will collaborate on plans to support their health, education, social, and day-to-day needs including the promotion of sports, culture and arts activities and interests. This is an important and significant role in helping children, who have experienced adversity in early life, thrive and fulfil their potential.
Please note that only women are eligible to apply for the Residential Practitioner position at our all-female unit, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Salary & Benefits
We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.
As a result we offer:
- Competitive Sector Salary (including options to flex working hours up or down) + Work Related Travel + Pension Contribution
- Generous Annual Leave - 37 Days pro-rata, including Bank Holidays.
- Wellbeing Budget (£25 per month for all staff to encourage self-care)
- Monthly wellbeing time
- Training and Support – online modules, group training and personal training budget
- Line Management and Therapeutic 1:1 Supervision, and Therapeutic Group Supervision monthly
- Employee Assistance Programme
- Cycle to Work Scheme
Appointment Timetable
Apply by: As soon as possible
Interviews: From 9th to 20th September, Rolling basis
Start date: Early October 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.
We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.
Locations: We have positions available in Clacton-on-Sea, Gateshead/Newcastle, London, Nottingham
Contract: Full-time, permanent
Applications close: 9am Monday 14th October 2024
Start date: January 2025
Salary
London-based positions: £30,000 (including £2,600 London contribution) Other locations: £27,400
What to expect on the Graduate scheme
How does the Graduate Scheme work?
You’ll be joining our charity as a permanent member of the team.
Our Graduate Scheme provides two years of training and career development and we ask candidates to commit to staying with the charity for at least this duration.
After completing your first year of the programme there will be the opportunity for everyone on the graduate scheme to take on a new challenge and apply for a promotion to Senior Education Worker, subject to satisfactory performance in role.
And after you’ve completed the two-year scheme, you’re guaranteed a position with us - our Graduate Scheme roles are permanent jobs.
New job roles and further promotions are regularly available - many of our Education Workers go on to become Centre Leaders running our centres, or take up promotion opportunities in central operational or Head Office roles.
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are thrilled to be partnering with a fantastic human rights organisation who are seeking a their new Senior Income & Engagement Officer. This role will play a pivotal part in shaping the individual giving programme, focusing on engagement, retention, and acquisition of supporters who share their commitment to social justice.
Key Responsibilities:
- Develop and implement strategies to strengthen relationships with individual donors, enhancing supporter journeys and creating compelling fundraising campaigns.
- Collaborate with the communications team to craft and deliver personalised and inspiring donor communications across multiple platforms.
- Use data insights to monitor and report on campaign performance, continuously optimising approaches for improved donor engagement and fundraising outcomes.
- Contribute to the growth of individual giving by identifying innovative ways to engage new supporters and cultivate lasting relationships.
Person Specification:
- An experienced fundraiser with a track record of managing individual giving programmes and increasing supporter retention.
- Strong communication and storytelling skills, able to convey complex messages in a way that resonates with diverse audiences.
- Confident with data-driven decision-making, you are comfortable using CRM systems to track performance and drive improvements.
- Passionate about social justice, you bring creativity, energy, and a proactive attitude to your work.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Secondment/fixed term opportunities (until 31 March 2025 with the possibility of extension)
Do you have a passion for working with people and the ability to empathise with others?
About the role
The SPOT team are looking for multiple committed individuals who want to work within a street outreach team tasked with reducing rough sleeping in Southwark. This role is challenging and rewarding, for both an experienced worker who wants the autonomy and flexibility to find creative solutions or as a development role for a worker that wants to learn outreach skills and is keen to work with clients at a point where their need is acute. You will be expected to work with clients in a variety of settings and being a rough sleeper team will require an ability to do some shifts starting at 6am and others finishing at 2am.
In this role you will:
- Conduct outreach alongside a range of partners and proactively assess those found to rapidly access housing, health services and treatment
- Manage a caseload of clients suffering multiple disadvantage where there are significant barriers to rapidly accessing accommodation and services requiring relationship building and a thoughtful approach to making incremental change.
- Have an opportunity to work with a truly diverse group of clients and needs, assisting them to meaningfully change their lives for the better
For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
The successful candidate will be a strong good communicator who can engage with clients in a range of settings. They will also be adaptable to challenges relating to communication, be it language barriers, cultural differences or working with those who are neuro-diverse. Thisincludes the ability to convey concepts to people in a simple way that can be easily understood.
In addition, the successful candidate will have some experience of client case management and the resilience to achieve and meet agreed outcomes paired with the ability to work remotely and lone work with vulnerable people.
We would encourage applications from bilingual candidates, with Tigrinya, Amharic, Arabic and Spanish being currently sought after in the borough.
A UK driving licence is required for this post.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 7 October 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
1 x Project Worker Essex based in Chelmsford working County Wide
£29,855 per annum, 37 hours per week.
Contract end date 31st March 2025 possible extension for +1
We wish to recruit a Project Worker to cover the County of Essex, based both at home and within our central office in Chelmsford. To deliver the work of The Children's Society to children, young people and families around a range of risky behaviors including child sexual exploitation, trafficking, running away, truanting, gangs, risky sexual behaviours, aggressive and challenging behaviours through the use of individual support and group work, thereby ensuring the children and young people and their families live safely and confidently in their communities.
Your experience is key in securing this role: You will need substantial experience in working with vulnerable children and young people either in a paid or unpaid capacity. You will have experience of developing and facilitating groups with young people and delivering one to one support both virtually and face to face in the school, community or home setting.
Ideally but not essentially you will have, or be working towards a relevant professional qualification e.g. a Diploma/Certificate in Youth and Community work, counselling, social care or related NVQ.
As well as a strong commitment to your development, we offer a generous pro rata holiday entitlement, a contributory stakeholder pension, childcare vouchers and agile and flexible working.
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support.
We are currently looking for a innovative and motivated group worker/ youth worker to join our dynamic, ambitious team.
A key part of this role will be your ability to deliver engaging groups covering risky topics to young people across the county.
In order to be successful in this role, you must have:
-Experience working with young people in a group and one to one setting
-Have understanding of the risks and vulnerabilities young people face
-Have access to a car and a full UK driving license
-Be able to use IT to support case recording and calendar management
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is on 14th of October. If after 14 days we receive enough applications we reserve the right to close this vacancy from the 8th October onwards.
Interviews will be held on the 21st of October.
IN1
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Greater Manchester and the surrounding areas
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link and apply online.We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.