Support Service Manager Jobs in Norfolk

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Retail, and support people to find a safe, affordable home.

We’re on the lookout for an experienced senior level retail professional, with the energy and drive to

lead the successful introduction and expansion of our ReStore network, a charitable home improvement retail concept well established in the USA, Canada and Ireland, but new to Great Britain. This is your chance to take charge of a retail operation with a real purpose—helping families build a better future through safe and affordable housing.

You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey, providing you with the opportunity to directly influence and develop retail expansion and impact in local communities.

Leading a high performing team of staff and volunteers who work collaboratively to generate resource and support for our mission, you’ll be responsible for sales growth and sustainability through strategic innovation, operational excellence, building brand awareness, valuable partnerships and community engagement.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website (Please see vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Department:                      Retail

Reports to:                        National Director

Budget responsibility: Yes

Line management: 2 direct reports (Store Manager x 2) and an overall team of 13 when fully staffed (currently 3 roles staffed)

Location:                           Flexible/hybrid - home-based and with regular travel to stores, internal and external meetings.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

ReStore is Habitat for Humanity International’s unique, trademarked retail concept which was first opened in 1991 by the Habitat for Humanity affiliate in Winnipeg, Canada.  Today there are over 1,000 ReStores successfully operating across Canada, United States, Australia, New Zealand, Poland and Northern Ireland.

Job Purpose

To support of Habitat GB’s vision of a decent home for everyone, the Director of Retail is accountable for the successful introduction of a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials.  Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes. 

The Director of Retail provides senior and strategic leadership for Habitat GB’s retail strategy, and for the entire ReStore operation. Key responsibilities include the planning, implementation, and monitoring of the impact of ReStore in Great Britain, such as income generation, brand awareness, partnership development, community engagement and outreach. The Director of Retail is also responsible for leading a high performing team to manage the ReStore footprint in Great Britain, and working collaboratively across Habitat GB, the international Habitat network (HFHI), and with external partners.

As a member of the Senior Leadership Team, the Director of Retail works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach. 

Key Accountabilities/Responsibilities

Strategic development & leadership:

   Provide senior and strategic leadership for end-to-end retail operations.

• Develop and implement a comprehensive commercial and profit-driven strategy aligned with Habitat GB’s mission and goals. 
• Continue to identify and maximise the opportunities, revenue and profit presented by the commercial operations of Retail as well as volunteering, community engagement and other programmes, working in collaboration with colleagues in the Programme Delivery and Fundraising & Partnerships teams.
• Working collaboratively across Habitat GB, review the commerciality of the wider charity and develop commercial projects capable of delivering efficiencies and increasing income which create increased support for the charity’s beneficiaries.
• Work with the Director of Finance, Operations & Compliance and other colleagues to ensure effective and efficient commercial delivery whilst taking accountability for establishing and maintaining appropriate delivery frameworks and governance.
• Lead and empower all ReStore colleagues to maximise income and profit from all Retail and sources (including online) whilst ensuring that costs are contained within budget.
• Lead the development of a plan for expansion of future ReStores.
• Work closely with the Director of Programme delivery and other colleagues to design, deliver and grow community-based outreach programmes connected to ReStore.
• Design and implement effective strategies and processes for programme implementation, including resource allocation, scheduling, and monitoring of progress.
• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

Leadership of ReStore operations:

• Retain an oversight of new and ongoing commercial operations, including sales, marketing, donations, pricing and operational excellence.
• Monitor and analyse external market trends and competitor activities (not restricted to the UK) to identify and accelerate sustainable opportunities for growth. 
• Support all ReStore communication and marketing using the charity’s comms channels, ensuring optimum strategy & planning, prioritising key areas of operational focus (including store opening, stock donations & volunteering) & shared annual Communications and Brand priorities.
• Develop and lead on building strong productive relationships with external suppliers including builders, designers, till suppliers, utility companies, etc. to ensure ReStore delivers on new store openings expectations and all stakeholder engagements.
• Oversee leasing activities including prospecting, negotiating, and ensuring execution of lease agreements. Negotiate terms and conditions that are favourable for our budget and needs.
• Coordinate property maintenance and repairs including shop renovations and fit out.
• Ensure compliance with all relevant laws, regulations, and ethical standards in all commercial activities.
• Ensure excellent risk management, including the identification and mitigation of commercial risks, implementing appropriate controls and safeguards.
• Measure and communicate the social and environmental impact of commercial activities. 

External representation and strategic partnerships development:

• Represent Habitat in Great Britain and, where required, internationally. Work closely with the National Director and others on brand awareness, influencing & engagement opportunities, increasing visibility with partners, communities and other collaborators.
• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects related to ReStore and contribute to our credibility as a trusted and impactful organisation.
• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of HFHGB.
• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders.

Performance management, reporting and monitoring: 

• Set ambitious yet achievable revenue targets and other KPIs, monitoring progress effectively, taking proactive steps to meet and, where possible, exceed financial goals.
• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
• Develop and manage the Retail department's budget, ensuring cost-effective operations.
• Coach staff on their commercial acumen, to nurture the teams in how to make the best financial decisions at their level of responsibility.
• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
• Measure and communicate the social, financial and environmental impact of commercial/retail/outreach activities.
• Lead and support report to external partners, donors and other stakeholders.

Leadership and management:

• Build and lead a high-performing and ambitious team, inspired to implement and grow the ReStore brand in Great Britain, with a core focus on positive impact in ling with our national strategy.
• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
• Lead the development of a Volunteer Management programme for ReStore in line with sector-wide and Habitat for Humanity best practice. Including recruitment, onboarding, training, experience, engagement and communications.  Ensure ReStore staff are supported to deliver outstanding volunteer management and build in regular feedback mechanisms.
• Working closely with the Head of People and others, support the ongoing development of a strong safeguarding culture throughout the organisation.
• Lead the development and monitoring of a safeguarding plan for all ReStore operations and programmes, including policy, protocols and training for volunteers and ReStore staff.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership: 

• Support the National Director in leading the organisation to deliver Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Deputise for the National Director when required and represent Habitat GB in national and international meetings and forums.

Person profile:

• Significant retail leadership experience, ideally within a charitable, purpose-driven or social enterprise environment.
• A proven track record of leading teams to success, driving sustainable growth and profitability in a retail environment.
• Skilled in building strong relationships with diverse types of external partners, donors, volunteers, staff and stakeholders to achieve business and community-focussed impact objectives.
• Understands relevant legal and compliance requirements, with a track record of successful management across a similar operational platform.
• Experience managing safeguarding compliance in a similar operational environment.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
• Experience leading and managing teams made up of staff and volunteers.
• Strong budget and financial management skills.
• Experience developing, managing or engaging in community-led programmes.

Skills and competencies:

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
• You are a strategic and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission.
• · You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
• You are an experienced manager, able to lead and inspire others, motivating team members to perform at their best with a growth mindset.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 30th March 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.

Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the East Kent Area so you will need to drive and have access to a car.

This role is remote but you will be visiting the trusts when needed.

We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.

The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support

The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About us

Foxglove is a litigation and campaigning nonprofit that exists to make the use of technology fair. When governments and major tech companies use technology to abuse their power, we investigate, litigate and campaign to make it right. 

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We fight to reduce these anti-democratic behemoths’ size and power and we challenge them for abusing their workers. We also work to ensure public bodies use data and algorithms openly, fairly, and legally. 

We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We helped launch Africa’s first content moderators' union and are urging UK and EU regulators to halt Big Tech’s maneuvers to hoover up generative AI as it has the rest of our online world. We have forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and impacted people. 

About you

You are an experienced lawyer with a strong interest in using the law to hold governments and companies to account. You understand change doesn’t only take place within the walls of the court and that movements only succeed when they’re inclusive, making as many people as possible see they have a stake in these issues. You are a self-starter with the initiative to find opportunities, but the team-spiritedness to contribute to a shared goal and celebrate others’ work. If that’s you, and the Foxglove mission excites you, we would love to hear from you.

The role

The post holder will be responsible for managing Foxglove’s legal team and legal work. You will drive forward a range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams. UK and international travel is required. 

Key responsibilities include, but are not limited to:

Case Development and Management

• Listen to affected communities, unearth issues caused by tech injustice, and come up with innovative legal solutions.
• Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations and the public.
• Draft and comment on technical and legal documents and correspondence.
• Effectively work with the co-Executive Director to implement Foxglove’s legal strategy
• Manage and supervise the legal team.
• Lead evidence gathering.

Compliance and Risk Management 

• Manage court deadlines and time limits where applicable.
• Ensure regulatory compliance in all aspects of your work and our cases.
• Always maintain the strictest standards of client confidentiality. 
• Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
• Keep up to date with the global litigation landscape concerning tech justice.

Other

• Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
• Contribute to social media posts, blogs and op-eds. 
• Speak to the press about Foxglove’s cases as required. 
• Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
• Other ad hoc tasks as required.

Person Specification

Essential 

• A strong interest in using the law to hold government and companies to account. 
• Qualified lawyer in any jurisdiction with at least senior legal experience. 
• Ability to learn new areas of law quickly and develop new areas of work.
• Demonstrable knowledge in conduct of cases from initial advice through to trial.
• Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
• Experience in dealing sensitively with clients and experts. 
• Experience in working on complex matters, which require analysis of large amounts of documents and data.
• Excellent communication skills, demonstrated by ability to communicate accurately, clearly and concisely, both verbally and in writing. 
• Excellent time management skills demonstrated by ability to organise and prioritise a complex workload and work to tight deadlines.
• Experience in working and contributing to a team environment.

Length and Salary

The role is permanent. The annual salary is £70,075 per annum less any required deductions for income tax and national insurance. 

Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel.Only candidates with the right to work in their location will be considered.

How to apply

Please make your application via the link to Applied provided by 9am on April 22 (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-May for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.

Radix Big Tent is the think tank of radical centre.We are a non-aligned, non-partisan registered charity, working to promote system renewal.New Capital Consensus is one of three current projects which we are running, focussed on reform of the investment system.Our other projects deal with housing and political reform but the successful candidate should expect the bulk of their time to be spent on Capital Consensus.

 New Capital Consensus is a recently established coalition of independent, non-aligned, not-for-profit, academic and research organisations working to create a better investment system, to deliver sustainable UK economic growth.Our mission is to create a system of purposeful investment by connecting capital to social goals to give savers better individual and collective outcomes over the long-term.

Through research, stakeholder engagement and collaborative projects, we aim to identify and drive innovative solutions that will release private capital to drive UK business growth, tackle inequality and support a just transition.

New Capital Consensus (NCC)’s partner organisations are Radix Big Tent think tank, Finstic and Leeds University.We are incubated by the Chatham House Sustainability Accelerator.

Job Purpose:

We are seeking a proactive and creative Media Officer to enhance the visibility, reach, and impact of New Capital Consensus and Radix Big Tent. The successful candidate will be responsible for managing media relations, crafting compelling content, and executing strategic communication campaigns to engage diverse audiences, including policymakers, business leaders, and the wider public.

Key Responsibilities:

• Develop and implement media and communications strategies to promote the work of New Capital Consensus and, through it, Radix Big Tent.
• Write and distribute news releases, opinion pieces, blog posts, and social media content.
• Build and maintain relationships with journalists, broadcasters, and media outlets.
• Monitor media coverage and provide analysis on engagement and impact.
• Manage and grow digital platforms, ensuring a strong and consistent brand presence.
• Coordinate media activities around events, including press briefings, interviews, and live coverage.
• Support other staff, partners and consultants to ensure consistent messaging, taylor content for media use, and provide media training where necessary.
• Stay informed of key developments in politics, economics and policy debates relevant to the organisations’ work.

Person Specification:

Essential Qualifications & Experience:

• A self-starter, with demostratable experience and expertise in a media, communications, or public relations role.
• Strong writing and editorial skills with the ability to create engaging and persuasive content.
• Established media contacts and the ability to secure high-quality coverage.
• Experience managing social media accounts and digital communications.
• Ability to analyse and communicate complex policy and economic issues effectively.
• Excellent organisational skills and the ability to manage multiple projects simultaneously.
• Strong interpersonal skills and the ability to work with diverse stakeholders.

Desirable Skills & Attributes:

• Experience working in a think tank, policy organisation, or media outlet.
• Understanding of economic and political issues, particularly around sustainable investment and policy innovation.
• Knowledge of digital marketing and analytics tools.
• Experience producing multimedia content such as videos or podcasts.
• Creativity and adaptability in developing new communication strategies.

Location: Remote with meetings in London and York
Contract Type: Full time
Reporting To: Ben Rich, Radix Big Tent CEO

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the Midlands team. 

About the role 

You’ll provide high quality admin support to the Midlands team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working co-productively with people living with Parkinson’s.

As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s

What you’ll do:

• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required

• Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting 

• Respond to general enquiries in a timely and friendly  fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required

• Maintain digital records on the charity’s data platforms

What you’ll bring:

• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 

• Experience in coordinating multiple projects simultaneously that meet the business requirements 

• Experience of developing and maintaining effective working relationships with all stakeholders 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively 

• Ability to work flexibly and from home with some travel and the occasional overnight stay 

Please note, interviews for this role will be conducted on the 2nd or 3rd of April.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The vacancy

We are seeking to appoint seven Advisory panel members for the following committees:

Companies Committee (one dispensing optician, one optometrist and one business registrant) 

Education Committee (one dispensing optician and one registered medical practitioner)

Registration Committee (one dispensing optician and one lay member)

Please note that applicants cannot be appointed to more than one committee.

About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.

About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:

· matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals Committee or the Fitness to Practise Committee;

· matters relating to optical training, education and assessment;

· matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and

· matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register.

The committees and the Advisory Panel meet about twice a year. You can read the current terms of reference for the Advisory Panel, Education Committee, Registration Committee and Standards Committee.

 

Remuneration and time commitment

A daily fee of £319 will be paid. This is in line with our member fees policy and member fee schedule.  This is taxable and subject to Class 1 National Insurance (NI) contributions. It is not pensionable.

Members can claim expenses for travel and subsistence costs incurred on Council business as set out in our expenses policy.

This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.

We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.

For more information about these roles please see the attached candidate information pack.

APPLICATION DEADLINE:  midnight Sunday 06 April 2025.

Online interviews will be held on either week commencing 02 June 2025 and 09 June 2025.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.

About the role

Our Digital Welfare Advisor provides a first point of contact to the RAF Community from anywhere in the UK. The digital service provides remote welfare support to RAF personnel and their immediate family, through the use of a variety of communication methods, i.e. Microsoft Teams, webchat, e-mail and social media platforms. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

SSAFA's Personal Support & Social Work Service (PS&SWS) intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role in engaging with local RAF welfare teams, as well as external agencies such as local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

Hear our previous Digital Welfare Advisor talk about the role in this video.

This role is home based in the UK. You must live in the UK to be eligible.

About the Team

2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

About you

To thrive in this role, you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. Due to the remote working nature of the role, you will have excellent communication skills to identify and assess the service user’s needs and to work alongside them to develop their personal support plan.

The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and a broad computer literacy that includes the ability to work across multiple applications simultaneously. Confidence in recording data into an electronic information management system is essential, as is the capacity to rapidly acquire new software and application skills. The ability to plan and manage one’s own workload with minimal supervision is a key requirement for this role. Prior experience in using other Microsoft Office 365 applications to a high standard will be advantageous.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will occasionally be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on 24 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: Week commencing 31 March 2025.

Reporting to the Chief Executive Officer, the Director of Strategy will be responsible for the day to day strategic operational scrutiny and reporting in order to meet the Bikeability Trust’s mission, contractual and legal obligations. This role is critical in the leadership of the Bikeability Trust as deputising for the CEO.

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.  

Key accountabilities: 

Leadership 

• Maintain a strong relationship and engaging with the CEO to lead the day to day operations of the Bikeability Trust ensuring the CEO can hold more external focus

• Provide leadership and management to the Operations Team including: 

• Research

• Communications 

Impact and Reporting  

• Develop and lead reporting on progress towards the Bikeability Trust strategy with the Board of Trustees through annual business plans and corporate dashboard, gathering evidence and analysis from across the Bikeability Trust

• Refine and implement monthly and quarterly impact and KPI reporting to fulfil the ATE, TfL and other funders reporting requirements

• Deliver high quality information, governance, and business insights to the CEO and Board to inform decision-making 

• Work with the Finance and grants team to ensure compliance with financial policies and reporting requirement

• Develop annual research plans to generate impactful information to generate support for Bikeability strategy with decision makers, public and media

Active Travel England engagement  

• Lead monthly reporting and scrutiny meetings for Active Travel to reduce reliance on the CEO for input 

Walking and Cycling Alliance (WACA) 

• Lead Bikeability input in the External Affairs group meetings and events to foster closer working relationships and promotion of the Bikeability Trust strategic and impact data to influence policy and campaigning activities

• Prepare briefings for the CEO to attend roundtables, CEO meetings and WACA events

Communications & Research  

• Manage the communications function increasing awareness, understanding and support for Bikeability strategy through an impactful communication strategy, marketing, PR, social media, media and campaigns

• Develop and maintain internal communications channels and engaging activities for employees, including Mental Health awareness, and regular staff surveys 

HR and Governance  

• Maintain internal policies recommending changes to Trustees for approval and annual audit of policies 

• Maintain HR function jointly with the CEO across Bikeability with a focus on developing talent, succession planning, performance and appraisals systems. Seek input from external suppliers as required on HR 

• Develop leadership and management capability across the Trust 

• Develop organisational competence in strategic planning, business development and regulatory issues 

General Duties 

• Provide support and leadership insight across the organisation 

• To undertake other related tasks as directed by the CEO or Board of Trustees 

• Ensure all systems and procedures are in line with best practice and relevant legislation including GDPR. 

• Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

Person specification 

The successful applicants will have: 

• A first or higher degree 

• Excellent organisational and customer care skills 

• Strong written and oral communication skills 

• Have a growth and continuous improvement mindset 

• Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams 

• Ability to work effectively as part of a team and independently

It is also essential that the post holder has experience or skills in some of the following:

• Strategy development

• Sound strategic planning and a track record of achieving targets 

• Policy and public affairs experience 

• Charity governance 

• Diplomatic Skills to manage complex relationships with a range of stakeholders 

• GDPR 

• Analysis of complex information 

• HR

• Business / operational data analysis 

• Commununications, Marketing or PR 

Skills 

• Exceptional strategic thinking, decision making and problem-solving skills, especially under pressure; ability to set detailed vision and direction across large, complex sets of work 

• Leadership style, which encourages, motivates, inspires and develops staff and volunteers 

• Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills 

• Highly effective decision-making skills with excellent analytical and problem-solving abilities 

• Excellent administrative, organisational and IT skills 

• Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues 

• Politically astute, with high levels of self-awareness and emotional intelligence, outstanding communication and interpersonal skills and the ability to flex leadership and communication styles to inspire and motivate different audiences

• Ability to operate in complex governance structures whilst ensuring high standards of probity and transparency are maintained 

•  Robust programme and project management skills and a track record of delivering complex projects to deadline and budget 

The package 

The Bikeability Trust offers the successful candidates a competitive salary and: 

• Bikeability cycle training

• Generous contributory pension scheme 

• 38 days annual leave for full time members of staff (including public holidays) 

• Employee Assistance Programme

We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.

The Woodland Trust is looking for an Engagement and Communications Officer in our South East region to support delivery of high-quality visitor experiences and communications.

The Role: 
•    The role is responsible for providing communications support, delivering activities and improving visitor experience to engage and inspire a range of audiences to give time, voice and money to our cause. 
•    You will lead on the public communications and engagement aspects of our visitor offer at key sites across the region, working with estate colleagues to plan activities, communicate key messages and improve visitor experience, and support communications with our landowner audiences.
•    The role is responsible for delivering an annual communications plan, including identifying stories, creating content for web and social channels and using communication skills to make a positive impact, as well as dealing reactively with comms requests.
•    You will develop and deliver an inspiring and inclusive annual engagement plan for agreed sites, identify key activity and audiences to most effectively achieve against our objectives.
•    The role includes management of event volunteers across the region.
•    This role is based in South East England and will require the successful candidate to travel around the region (Kent, Sussex, Surrey, Hampshire, Berkshire, Buckinghamshire, Oxfordshire) to attend meetings and support staff and engagement activities.
•    This role will require an enhanced DBS check as part of our pre-employment checks.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count.
•    You’ll have strong verbal and written communication skills including experience managing/contributing to organisational social media accounts
•     You’ll have experience of tailoring communications, working with designers, delivering marketing communications and engagement materials and messages for a range of target audiences using appropriate channels
•    You will understand what constitutes successful interpretation, ideally with experience of planning and implementing creative interpretation features to engage audiences
•    You’ll have experience of delivering high quality face to face engagement activities and customer service, ideally within a public facing visitor setting.
•    You’ll have experience in leading groups and activities in an outdoor setting, including working with children, schools and community groups
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
•    You’ll know about Health and Safety as it relates to public engagement as well as what constitutes a successful visitor experience.
•    This role does require regular travel around the South East region. A full clean UK driving licence is required. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Even if you don't meet every requirement of the role, we would encourage you to apply.   
                         
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on Tuesday 8th April and Wednesday 9th April.

Senior Financial Modelling Analyst | £68,000 - £70,000 | 12-month FTC | Fully Remote

For the UK's largest not-for-profit social enterprise, we are recruiting a Senior Financial Modelling / Planning Analyst for a 12-month FTC. This role will be key, in developing, implementing, and reviewing complex commercial bids and acquisitions and modelling long-term contracts. This role will review and support other work, and will implement modelling best practice and due diligence, advising leaders on value drivers to inform the bidding strategy and financial outlook. Partnering closely with Commercial and Operations, this role will suit someone with a strong data analytics and commercial financial modelling background who has the ability to analyse data, identify trends and engage and influence a range of stakeholders consistently.

Main Duties:

• Deliver financial and commercial due diligence, analytics, and complex modelling, focusing on competitive tenders / auctions, mergers, acquisitions, disposals, subcontractor and direct awards
• Embed strong financial controls and policies around modelling review and sign-off governance
• Implement best practice in modelling across the group, support and train other staff with technical processes, modelling, and contract award processes
• Present, and summarise complex models, risks and opportunities to senior management
• Forge strong relationships across Finance, Operations and Commercial Bid Teams
• Support in long-term budgeting and forecasting processes
• Utilise modelling standards such as FAST, F1F9, Mazard, Smart, ICAEW Modelling Code, Operis, or BPM.
• Support the Senior Financial Planning Analyst and business leaders in developing and implementing strategy

Person Specification:

• Finance background or relevant degree, or FMVA, BIDA Financial Modeller / Data Analyst
• Familiarity with modelling standards such as FAST, F1F9, Mazard, Smart, ICAEW Modelling Code, Operis, or BPM.
• Experience in commercial bids, deals, or transactions
• Financial modelling and due diligence experience either at degree level or from within professional services
• Experience with financial modelling of large-scale contracts, pricing schedules, and business cases
• Experience of medium and long-term financial planning, costing and option / investment appraisals
• FP&A, budgeting, and forecasting experience
• Advanced Excel, ideally VBA

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. Our focus is on open data, aligned metrics and strong regulation, to help powerful organisations stop nature-related impacts and realise opportunities for positive action. 

 We do this through an interlinked portfolio of programmes: 

1. Our Supply Chain Transparency Programme delivers a step change in the transparency of the trade and financing of high-risk commodity supply chains – like soy, palm oil and cattle (see Trase).
2. Our Corporate Performance Programme works to improve the quality and uptake of sustainability and social metrics for the global companies most impacting forests and nature (Forest 500, ForestIQ).
3. Our Nature-related Finance Programme creates the tools and frameworks to help Financial Institutions, corporates and governments to shift global financial flows away from nature-negative outcomes and toward nature-positive outcomes (see ENCORE and TNFD).

Our tools and platforms are used by Fortune 500 companies, major financial institutions, national and regional governments, and some of the world’s most effective campaigning organisations.

GC is supported by governments including the UK, Norway, Germany and Switzerland; by major trusts and foundations including the Gordon and Betty Moore Foundation,  Quadrature and the Waterloo Foundations; and by a growing group of individual major donors and family offices. We have deep partnerships with the UNEP Finance Initiative, Stockholm Environment Institute, UNDP, WWF and ZSL among others. 

We work globally, but have focal regions in Latin America, Indonesia, Europe and China. Our team of around 45 people is mostly based out of our Oxford office, but we have team members also based across forest regions and major markets worldwide.

Purpose

Global Canopy (GC) is looking for an experienced Earth Observation Specialist who can step in and work with the team to deliver an ‘Earth Observation for Nature Finance’ pilot. The pilot project aims to explore and strengthen the role of open access earth observation (EO) data towards leveraging financial mechanisms for nature finance. The pilot will focus on agricultural portfolios, with scope to include forestry portfolios to conduct analysis leveraging ESA Sentinel data on a use case to be defined by a financial service institution project partner. The exact use case will be specified over the coming months and can both be to conduct an analysis leveraging satellite data to assess land use change linked to financed companies and their supply chains or to assess sustainable practices of financed companies in the forestry sector.

Today, few corporations disclose geolocation-specific supplier lists for key high-risk commodities including soft commodities and timber. If and when they do disclose, the data is often at jurisdiction or municipality-level, lacking asset-level detail. As a result, land conversion is difficult to link to corporate supply chains. If the final use case will be to analyse land conversion in financed agricultural supply chains then the EO expert will use Sentinel data to conduct an analysis which enables identification of land conversion events alongside potential underlying drivers, allowing FIs to engage with financed companies and support disclosure. This approach aims to improve FI understanding of land conversion dynamics, enhancing engagement with investees towards more sustainable land management practices. If the use case instead will focus on the forestry sector, then the EO expert will conduct analysis using Sentinel data to identify what types of insights on sustainable forest management practices can be generated from Sentinel data sets and conduct that analysis. The results will be shared and discussed with the financial service institution and the EO expert will need to conduct and lead the technical presentation.

The consultant will be responsible for researching geolocation specific datasets, available open source and in proprietary databases. If the final use case will be for agriculture then the consultant will leverage the supply shed approach, utilising datasets such as the TRASE database and the Universal Mill List to determine supply shed sizes. This will serve as a starting point to address current challenges. If the final use case will be on sustainable forestry then the EO expert will leverage geolocation data from  the financial service institution to overlay with satellite data to conduct the technical analysis.

What work do we want a consultant to do?

Global Canopy is seeking a supply chain EO expert for two to three days a week over the course of 14 months to conduct technical hands-on data analysis work for the specific final use case to be selected. The EO expert will work collaboratively as part of a small team, predominantly collaborating with the project coordinator and the piloting bank to deliver this pilot. The EO expert will be responsible for undertaking the technical data analysis applying Sentinel data to the use case. The successful candidate will research relevant datasets to be tested and support the financial institution to utilise the supply shed approach, if the final use case will be in the agricultural sector, and other relevant approaches if the final use case is for the forestry sector. 

The EO expert must have previous experience dealing with earth observation data.

Applicants should be able to complete the work remotely between May 2025 until the end of June 2026, with the work being completed during 8-6pm UK time (hours are flexible within this period). 

Key Responsibilities

1. Pilot design 

The EO expert, in collaboration with the FI, will be responsible for designing the pilot, identifying the methodology to be used for the purpose of the analysis. 

2. Research, analysis and measurement of supply sheds 

The EO expert will research geolocation specific datasets available open source and in proprietary databases. The EO Expert will conduct the technical analysis using Sentinel EO data to answer the key questions of the use case for either financed agricultural or forestry supply chains. This analysis will link the company data sets with the EO data sets to generate key insights and results to answer the use case questions. The EO expert will write a technical specification report of the analysis as a key output including specification of any data quality issues to be aware of in the use of the results. 

3. Drafting and publication of final output

The final is a paper describing the results of the EO analysis to answer the key use case questions. It will be packaged as a use case for publication detailing the pilot journey, methodology used, technical analysis output, the findings and challenges encountered during the course of the pilot project. This output will be developed to be used as a replicable example by other organisations to illustrate a financial institution’s nature journey. 

Note: The above-mentioned tasks are intended as a guide and may be modified following discussion with the selected consultant. 

Lines of communication 

The consultant will be part of Global Canopy’s Nature-related Finance programme team, working closely with the pilot project coordinator within the Nature-related Finance team, Nature-related Finance Director sitting within the consortium leadership team, as well as external piloting partners and other consortium members.

Location 

The Consultancy is able to be completed on a remote basis but location is required to be within 3hrs of CET.

Timeline 

May 2025 to the end of June 2026. 

Outputs: 

A technical analysis leveraging Sentinel data to answer the questions specified by the use case in either financed agricultural or forestry supply chains. The key questions will be on the nature-related impacts of financed supply chains, either negative or positive impacts for nature. The deliverables include a technical EO analysis answering the use case questions, the technical specifications of methodology and description of algorithms use, description of data leveraged for the analysis. This information will be used by the EO expert to collaboratively draft a use case with the team. 

Requirements

As a successful applicant you will have a strong background in spatial data and analyses, linking agricultural production systems and environmental and social impacts, preferably with a focus on tropical ecosystems and supply chains. You will be motivated by making data and research accessible to a diverse range of audiences, including the private sector, governments and civil society, and ideally have practical experience in how to drive uptake and use of data products by different users. 

Global Canopy is looking for an individual consultant with the skills and experience as detailed below. 

Essential

1. Deep knowledge of earth observation (EO) datasets and tools. Track record in design of algorithms to analyse satellite data to generate desired insights.
2. Strong writing skills with a track record of successfully delivering projects from start to finish. 
3. A strong drive to contribute to Global Canopy’s mission, a passion for sustainability and the role that the finance sector can play to drive change. 

Desirable

1. Comprehensive understanding of ESG metrics, nature-related data, tools, assessment approaches, disclosure initiatives and frameworks, sustainable finance and its mechanisms.
2. Experience engaging with the financial sector, specifically engaging financial institutions in the assessment of their nature-related issues, as well as engaging and developing good working relationships with multiple stakeholders.

Other information

Whilst our office is based in Oxford, we strongly welcome interest from candidates based in other parts of the UK, and internationally.

How to apply

To apply for the position, please use the apply button or visit our website and submit your application by 9am GMT 31st March 2025, including: 

• A cover letter – outlining your interest in our work, and how your expertise, experience and working style maps to our focal areas and requirements
• An up-to-date CV
• Your day rate in GBP 

We welcome early applications, and expressions of interest will be considered as they are received. 

By submitting your application, you consent to us holding your data in line with our policies. GC is under no obligation to engage anyone as a result of this search. Individual contracts will be negotiated as we initiate the work.

SALARY: £23,200 FTE or £18,560 pro-rata per annum
LOCATION: Homebased
HOURS: Part-time (min 30 hrs/week) or full-time (37.5) – negotiable for the right candidate. Flexible working.
CONTRACT: Permanent

We are seeking a highly organised and tech-savvy Senior Administrator to play a key role in ensuring the smooth operation of our programmes, systems, and records. This role requires a proactive and detail-oriented individual who excels at managing databases, streamlining processes, and maintaining accurate records. You will be confident navigating IT systems, including Microsoft Office 365 (beyond Outlook—think SharePoint, Teams channels, and data management) and CRMs like Beacon, Salesforce, or Blackbaud. As the backbone of our administrative function, you’ll support teams, volunteers, and schools while keeping everything running efficiently behind the scenes.

Are you a Senior Administrator who is looking to join an exciting organisation that’s truly making a difference?

The Jon Egging Trust are seeking an exceptional Senior Administrator to ensure the seamless coordination of our administrative, data management, and operational processes. You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. Your role will be to manage systems and records, support programme delivery, maintain accurate data in our CRM and impact tracking systems, oversee volunteer and recruitment administration, and provide essential office and governance support.

The successful candidate will be a highly organised, detail-oriented professional with strong IT proficiency, particularly in Microsoft Office 365 (including SharePoint and Teams) and CRM systems such as Beacon, Salesforce, or Blackbaud. You will be proactive, adaptable, and collaborative, able to manage multiple priorities efficiently while maintaining exceptional accuracy and professionalism.

We are looking for a person who is self-motivated, highly organised, and confident working remotely while staying connected with a collaborative team. You will be proactive, detail-oriented, and able to manage multiple priorities with accuracy. Strong communication skills and a high level of IT proficiency, including Microsoft Office 365 and CRM systems, are essential.

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch. Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working
• Enhanced annual leave
• Homeworking allowance
• Occupational pension scheme
• Occupational sickness scheme
• Special paid leave provision
• Enhance Maternity Leave

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date: 1st April 2025 at 23:59.

Interviews: First-round interviews w/c 7th April 2025, final round on w/c 14th April 2025

Please note that we may close applications early if we receive a high volume of strong candidates, so we encourage you to apply as soon as possible.

Questions?

Contact us through our website.

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

REF-220188

Team: Solution Delivery

Location: Remote

Work pattern: 35 hours per week, flexible working options available

Salary: Up to £48,444 per year

Contract: 18 month fixed-term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Lead Developer:

- Assist in the development of new systems including designing, implementing, maintaining and updating systems

- Drive the full life cycle of software development in an Agile fashion within the scrum process

- Create low-level design specifications and implement these

- Amending and refactoring of moderately complex programs / scripts

- Undertake hands-on coding and carry out regular code reviews and provide feedback

- Ensure all assigned development work, upgrades and support requests are dealt with

- Assess new technologies as they become available and determine where they might support the work of the organisation

About the Solution Delivery team:

- The Solution Delivery team sit within the IT Department as the group responsible for new software development, configuration and deployment, including 3rd line support.

- Formed of 9 individuals with a variety of backgrounds and skills in the Microsoft stack, the team tackle challenges from small new websites to multi-year projects to replace software systems

What we’re looking for in our Lead Developer:

- Achieved proficiency in programming/software development or gained experience in another development skill involving system implementation and comprehensive training in programming

- Extensive .Net development experience, preferably using agile methodology

- Ability to understand complex problems and break them down into a set of user requirements

- A good understanding of information systems concepts and practice and the software development life cycle

- Experience of designing systems and communicating that design, providing direction to others to implement the design, and monitoring/following up progress against targets

- A customer-focused individual who can communicate at both the technical and non-technical level

- A self-starter with evidence of analytical ability and attention to detail

- Someone who is confident to work with a remote development team across the UK

- Someone who is confident to work with developers and other skilled professionals from outside the organisation

- Experience in managing projects from start to finish, ideally on a broad spectrum of projects

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 19th March 2025

Virtual interview date: w/c 31st March 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening (possible)

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Remote – Regular travel to the Capacity office in Liverpool, Local Trust office in London, and 3ni work in the north east, as well as client offices across the country and other sites as needed. Out of hours travel and stays away from home are therefore a feature of the role.

An exciting opportunity for an exceptional individual with either a background in event management, or some planning and delivery experience, who is keen to learn more about how to do it well in a short space of time.

We’re looking for a Co-ordinator to join our team. If you’re excited about bringing positive change to our neighbourhoods and communities, we’d love to hear from you…

3ni is a new social value partnership, bringing together policy and practice to transform neighbourhoods across the country. At 3ni, we believe that community regeneration starts from the ground up. Through research, policy and events, the national network for neighbourhood improvement, is sharing and shaping the best and next practices and helping disadvantaged communities rebuild. 

In this role, your main focus will be helping 3ni to achieve great engagement with our key networks by growing and supporting the membership of our ‘national network for neighbourhood improvement’.

• You’ll spread the word about 3ni, helping people to understand what we do and the impact we have by developing and delivering compelling communications.
• You’ll be a strong communicator, with the ability to craft and share messages in a way that really hits the mark. We’re looking for someone who’s a proactive problem solver with a can-do attitude.
• You’ll play a key part within our small team, bringing organisational capacity and providing excellent admin support, helping us to get stuff done.
• You’ll make it all work for our team, keeping organised, planning ahead and relishing completing tasks to a high standard while meeting challenging deadlines.

Our ideal candidate will be a people person, happy to get out and about and confident building relationships within our network. You’ll know what makes a good event (or visit), and will keep our objectives in mind when scoping, designing and delivering 3ni’s work programme and member sessions.

• You’re great at developing close and trusting relationships with public and third sector leaders and other key partners.
• You’re good at writing, whether it’s a project update, an insights reports, a briefing or recommendations piece you can create a clear structure that helps readers ‘get the point’.
• You value accuracy and quality and can structure your thoughts and the points you are seeking to make.
• You’ve got a handle on what’s happening across public and third sector services, and you’re keen to learn about the neighbourhood agenda, community development policy and practice, and the learnings from Big Local and other regeneration programmes.

The extras

• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).

For further information please visit our portal via the apply button, where you can download our job pack and apply!

Closing date: Midnight, Sunday 23rd March 2025

Diversity Statement

At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.