Support Service Manager Jobs in Norfolk

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Location: Home-based
• Hours: 17.5 hours per week, plus additional hours as required, up to a total of 35 per week
• Salary: £19,036 (£38,072 FTE); additional hours paid at £20.92 per hour
• Contract type: Permanent
• Closing date: Sunday 23 March 2025
• Interviews: w/c Monday 31 March 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an experienced social worker to join our Central Support & Social Care Team. This is a fully home-based team providing tailored support to children and young people with cancer across the UK, over the phone and via digital channels. The team works alongside our social work teams in hospitals across the UK.

A key remit of the team is to provide support to our hospital-based social work teams during periods of reduced capacity or a spike in referrals. So as well as 17.5 core hours each week, this postholder will be expected to undertake additional hours as and when required. Support carried out for hospital-based teams will also be over the phone or via digital channels - you won't be expected to travel to the hospital site. 

This is an exciting time to join us as we look to grow and maximise the potential of volunteers within the team.

This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. This role is also subject to a Social Worker Registration. 

What do I need? 

You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.

You will have:

• A recognised Social Work qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Experience of delivering support to young people and families via different mediums including including over the phone and/or digital channels 
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it: 

• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary

his is an exciting opportunity for an exceptional individual with proven experience to join our small and successful national charity as our fundraising officer.

Unlock has achieved a great deal for the people we support and that is testament to the talents of our dedicated team of staff and volunteers. Through listening and engaging with people who face difficulties because of their convictions we have an impressive track record of identifying issues, finding solutions and putting them into practice. We also influence policy and create systemic change.

Whilst we are a small charity we punch above our weight; we’re resourceful, impactful and work efficiently with like-minded organisations so that, together, we can achieve our aims. We are widely recognised as the go-to organisation in this arena.

We’re looking for a professional fundraiser with a record of developing compelling and successful grant applications and positive funder relationships.

If you are motivated to help people move on positively with their lives and create a fairer and more inclusive society, this is the place for you.

This is an exciting opportunity for an exceptional individual with proven experience to join our small and successful national charity as our Communications and Policy Officer.

Unlock has achieved a great deal for the people we support and that is testament to the talents of our dedicated team of staff and volunteers. Through listening and engaging with people who face difficulties because of their convictions we have an impressive track record of identifying issues, finding solutions and putting them into practice. We also influence policy and create systemic change.

Whilst we are a small charity we punch above our weight; we’re resourceful, impactful and work efficiently with like-minded organisations so that, together, we can achieve our aims. We are widely recognised as the go-to organisation in this arena.

We’re looking for an organised, motivated individual with communication and policy experience whose creativity and strategic thinking will be at the heart of communicating our work and advocating for a fairer future for people with criminal records.

If you are motivated to help people move on positively with their lives and create a fairer and more inclusive society, and based in London or the South East, this is the place for you.

Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.  

We are planning the transition from a freelance to a PAYE salary structure and require support with: 

• Designing an appropriate staffing structure 

• Benchmarking salaries 

• Business and financial planning 

• HR/employment systems and policies, related training 

• Governance 

The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term. 

Deaf Unity: mission and purpose 

Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are: 

• leaving school to enter further/higher education 

• entering the workforce 

• progressing in the workplace 

We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether. 

From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers. 

Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses).  This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102. 

Context for the commission 

To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator,  tutors and project managers/coordinators leading on different streams of activity.  We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services. 

Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising. 

Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees. 

This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.

In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:

1. Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.

2. Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS). 

3.  We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly 

4. Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies 

5. Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks

This commission directly supports objective 5. 

In parallel with this: 

1. Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives. 

2. Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this) 

This programme of development activity is kindly funded by Trust for London. 

In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery. 

Overview of role 

The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include: 

• A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan 

• Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity 

• Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission) 

• A review of governance and existing policies

• Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice

• Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps 

We will however welcome alternative proposals for how this work might most effectively be structured.

Schedule 

We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments. 

Time commitment: estimated 15-20 days over a 7-month period 

Fees: Fixed fee is £8,250 inclusive of VAT and expenses 

Specification 

The consultant will - 

• Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice 

• Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies 

• Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these 

• Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind 

Person specification 

Essential 

• Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources 

• Comprehensive and up-to-date knowledge of employment/HR law and practice 

• An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants. 

• Experience of business planning for the voluntary sector 

• Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality 

Desirable 

• Some knowledge of British Sign Language 

• Familiarity with the XERO accounting system 

• Commitment to values of social justice and equity 

• Experience of working with the deaf community 

It is anticipated that you will work remotely: Deaf Unity currently does not use a main office. 

How to Apply 

To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project.  Please provide details of two referees.

Please submit this by 5pm on 7 April 2025.  Please use “Organisational Development” as your title.

This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.

Interviews will be held online in the week commencing 14th or 21st April 2025 

Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria. 

We are looking for an experienced Communications Officer, with a strategic mindset and passion for crafting compelling campaigns and content which inspires action to join our team and play a pivotal role in shaping and sharing the story of the Award’s international impact.

In this role, you’ll bring to life the experiences of young people undertaking the Award, showcasing its global influence and the transformative power of non-formal education and learning. You’ll design and execute creative campaigns, produce dynamic multimedia content, and develop narratives that connect to wider themes across society.

You’ll work closely with teams across the Foundation as well as our international network of Operators, equipping them with the tools and confidence to maximise their communications efforts. Whether crafting engaging social media content, producing impactful video stories, or coordinating high-profile marketing initiatives, your work will drive awareness, engagement, and participation in the Award.

Key Responsibilities

• Content creation and storytelling: develop a diverse range of multimedia content including video, visual templates and assets, marketing materials, infographics, and written case studies that highlight the Award’s impact and align with broader strategic objectives.
• Creative campaign development: plan and execute innovative communications campaigns that resonate with global audiences, ensuring messages are compelling and strategically aligned with the Award’s mission.
• Digital and social media management: lead the day-to-day management of our digital platforms (website, social media channels), optimising content for engagement and reach while analysing performance data to refine strategies.
• Capacity building and support: empower Operators by collaborating with them to champion communications best practices and deliver effective storytelling.
• Brand and messaging coordination: maintain a cohesive brand voice and visual identity across all communications channels, ensuring consistency and impact.
• Internal coordination: work alongside Fundraising, Events, and Operations teams to develop materials that support their objectives while reinforcing the overarching narrative of the Award.
• Strategic planning: developing campaigns nd messaging that are backed up by a clear Theory of Change, and underpinned with a communications calendar, internal coordination and forward-planning.

Harris Hill are delighted to be working with a health related charity to recruit for the Individual Giving Officer – Acquisition & Events Fundraising (Hybrid/Remote).

Location: Bath (Hybrid – 1 day per week in the Bath office, or fully remote if over 1 hour from Bath)

As part of a dedicated team, you will support the growth of our Individual Giving, Membership, and Events Fundraising programmes, driving engagement and acquiring new supporters, while fostering lasting relationships with the charity existing community. Whether in person or online, your role will directly contribute to the success of campaigns aimed at delivering life changing impact.

In this role, you will report to the Acquisition Manager and primarily focus on the acquisition of new donors and members through various channels. Your efforts will support events and community fundraising initiatives, providing stewardship to the charity supporters and maximising engagement.

As an Individual Giving Officer you will:

• Support the planning and delivery of targeted campaigns for new and existing supporters
• Coordinate campaign materials with external suppliers, ensuring they align with the charity brand and are delivered on time and within budget
• Develop and write copy, ensuring high quality, engaging content
• Support and grow the acquisition of new members through face to face, digital, and telemarketing channels
• Assist in managing fundraising events and community fundraisers, ensuring excellent stewardship
• Collaborate with internal teams to increase supporter engagement and lifetime value
• Provide accurate data handling and reporting, ensuring GDPR compliance
• Occasionally travel within the UK to support fundraising events

To be successful, you must have experience:

Essential:

• A passionate, team oriented individual with strong interpersonal skills
• Excellent organisational skills with the ability to manage multiple projects and deadlines
• High attention to detail and accuracy
• Strong written and verbal communication skills
• Experience in coordinating digital and direct marketing campaigns
• Ability to work independently and adapt to a fast paced environment
• Strong numeracy skills for campaign analysis and budget management
• Experience with CRM databases and data handling
• Data Barring Service Disclosure (DBS) required

Desirable:

• Experience in Individual Giving fundraising
• Experience in Events fundraising
• Familiarity with content management systems (CMS) to update digital content and donation pages

Salary: £26,175 - £29,083 per annum

Contract type:Full-time, permanent

Location-  Bath, hybrid – 1 day per week in the Bath office, or fully remote if over 1 hour from Bath

 Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Key Responsibilities

Direct Support to Participants

• Support the referral system and triage to provide timely and effective support for young people entering our programme.
• Develop personalised plans that guide participants through their rehabilitation journey.
• Provide one-on-one support to young people with a focus on physical activity and wellbeing.
• Develop MOVE’s support for 13-30 year olds following Proton Beam Therapy, and building relationships with key stakeholders and Health Care Professionals.

Awareness Raising

• Advocate for the importance of physical activity for those living with and beyond cancer at both internal and external events.
• Deliver workshops to health care professionals to share the importance of physical activity when impacted by cancer and to get physical activity on care pathways.
• Lead initiatives to promote our services, particularly in underserved and diverse communities.
• Create resources online and in the community to support people impacted by cancer and healthcare professionals.

Programme Development and Systems Building

• Work closely with internal staff to enhance the MOVE Online Programme.
• Develop and support the systems and processes needed to scale our services effectively as we grow.
• Focus on creating robust infrastructure that will allow for the integration of new participants into the programme and the expansion of our services, for example, the referral procedures so that waiting times for young people before they start the programme are reduced.

Impact Evaluation and Documentation

• Ensure that all data is handled in compliance with data protection standards, safeguarding participant privacy.

Building Partnerships

• Develop and strengthen partnerships with healthcare providers, community organisations, and other stakeholders.
• Collaborate with partners to expand our reach and ensure that our services are accessible to a broader range of participants.

EDI and Access

• Ensure that equity, diversity, and inclusion (EDI) principles are embedded in all activities, with a focus on reaching underserved communities.
• Prioritise removing barriers to access, making sure that all participants can benefit from our services regardless of their background.

Supporting Reporting and Sharing Our Work

• Contribute to the development of comprehensive reports that highlight our work and its impact, helping to secure future funding.
• Assist in sharing our successes with stakeholders, funders, and the wider community, reinforcing the value of our services.
• Highlight potential case studies and interesting stories to the marketing and communications team.

Person Specification

Essential Requirements

• Cancer Rehab Level 4 Training or equivalent
• Strong understanding of the role of physical activity in cancer rehabilitation and recovery.
• Excellent communication and interpersonal skills, with experience managing diverse stakeholders.
• Organisational skills to manage a caseload
• Able to innovate and work as a team to support programme development
• Demonstrated ability to innovate, solve problems, and drive service improvements.
• Commitment to equity, diversity, and inclusion principles, with experience working with underserved communities.
• Cocreating with young people.

Desirable Requirements

• Relevant qualifications in cancer rehabilitation, health promotion, or a related field.
• Familiarity with safeguarding and data protection regulations.

MOVE Benefits

Salary £26,000 - £28,000 FT

Contract: 1 year Full time, Part time considered.

Location: Remote, with occasional travel for events, workshops and meetings (Please note that this role is only available for applicants with the right to work in the UK)

The post is subject to a six months’ probationary period. We understand the importance of a work-life balance and respect individual needs. We offer a full-time position but we are also open to considering requests for a 4-day work week or part-time role for candidates with the right experience.

Annual Leave: Generous allocation of 28 days of holiday leave (pro rata if part-time)

Special Day Off: Your Birthday

Extended Holiday Break: Our charity closes down in between Christmas and New Year, giving you the opportunity to enjoy some additional time off over the festive period.

Pension Benefits: Pension plan through NEST (National Employment Savings Trust)

Flexible Working Arrangements and Hours: We believe in empowering our employees to manage their time effectively. This is a remote working role (within the UK) with travel for team meetings and other work-related events.

How To apply:

• Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV.
• Please provide name and contact details of two referees that we would contact if shortlisted.
• Please use your name in the subject header of the email and the file name of the document.
• Please send these to recruitment@movecharity .org
• For an informal discussion before applying, please email interim charity lead nazmeen.wardle-bi@movecharity .org
• Closing date to apply for this role is 9th April
• If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the information requested.

Key Application and interview information:

There will be two stages of the interview process. The first stage will be virtual via video call and for those invited to the second stage, the interview will take place in-person in Manchester.

Data Protection Statement

For information about how we use your data, please contact us.

Safeguarding

Move Against Cancer is committed to ensuring the safety and wellbeing of all individuals who participate in our programmes and all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.

Equal Opportunities and Diversity Statement:

MOVE Against Cancer is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Drive Partnership Practice Advisor

Location: Homebased

Travel Requirements: You will be required to travel throughout England and Wales, to sites when the role requires it

Responsible to: Program Project Manager/Deputy Director

Responsible for: Triage teams

Salary: Point 42-45 £44,637- 47,667 (a London Allowance will be applied to employees who live in London, plus 6% employers pension subject to an additional 2% contribution by the employee).

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.

Hours: 37.5 hours per week, 5 days per week with flexible working hours and provision of an out-of-hours response to the Drive Director as needed. We will consider requests for 4 days per week.

Job type: Fixed term

Benefits:

· 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)

· Contributory pension scheme including up to 6% employer contribution (subject to employee minimum 2% contribution)

· Enhanced maternity, adoption and paternity pay

· Occupational sick pay of up to 4 weeks full pay and 4 weeks half pay over 12 months per year (depending on length of service and pro-rata for part-time employees)

· Access to Employee Assistance Programme

Closing date: This is a rolling recruitment until recruited all the posts we need.

Interviews to take place: Online

About the role:

Working as a key member of the practice team, the Practice Advisor’s role is primarily to support and work alongside sites in the delivery of interventions from the three core strands of our work, to ensure they are delivering high quality interventions in line with the Drive Partnerships model and Respect standards. Tasks include training, quality assuring cases, and supporting and in some cases supervising the service managers and/or team leads in the continued development of their teams. It also includes being a key member of local forums and working with other members of the Drive Central team, local commissioners and local Drive partners, who are often Police Staff, local authorities and local voluntary sector provider, to think about the long-term development and sustainability of the projects.

The Practice Advisor supports new areas and services to mobilise and then works closely with them to ensure they are operating with fidelity to the model and to establish excellent practice. They will also be required to work with the key multi agency partners such as Police, IDVA and social care that are essential in making the project work.

The Drive Partnership is always trying to learn from delivery, and it is important that the Practice Advisor is able to identify themes that emerge across the sites they are supporting. Practice Advisors, alongside the different delivery strands managers, the deputy director and other members of the Drive Central Team look at ways to take these themes forward, continuously developing the models to ensure what is being delivered is best practice and compliments other strands of work such as national policy and systems change.

The Practice Advisors generally support multiple sites at once so need to be able to multitask and build effective communication across teams both internally and externally.

This is a very exciting opportunity to be part of a creative team, where each team member is encouraged to keep learning.  We aim to continuously development our work with perpetrators, keeping victims and children safe, not only within Drive Partnership sites but also through developing resources for the sector, such as online webinars for practitioners.

About you:

The candidate should have the following skills and experience:

· An excellent understanding of the IDVA and MARAC process and best practice when working with high-risk victims of domestic abuse.

· Experience of working with those with related/complex needs, for example substance misuse issues, mental health, offending history.

· Excellent communication skills (both written and oral) and the ability to communicate effectively with different audiences.

· The ability to manage a complex workload, across multiple geographic regions, and effectively meet reporting deadlines and the needs of a wide range of stakeholders.

· Belief in the propensity for perpetrators to change their behaviour.

· A demonstrable commitment to improving responses to domestic abuse across all agencies working in the sector.

· Proactive, self-motivated and self-reflective, with a positive response to challenging situations and the ability to make effective use of support and supervision.

About Respect

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply

Please visit our website for full job description and person specification, where you can find and complete the application form and equalities monitoring form.

Successful applicants must reside in the United Kingdom.

We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics[1], particularly people from the following under-represented groups on our staff team:

· Black and minoritised people

· Deaf and disabled people

Issimo is a small Salesforce consultancy working with UK charities to help them to get the best from their Salesforce investment.

We are looking for a Salesforce administrator to get involved with implementing and supporting a range of new and ongoing projects. This will be a busy and demanding role where you will balance several parallel work streams.

The ideal candidate will have worked as a Salesforce administrator within the UK Third Sector so will understand its constraints and opportunities. Excellent communications skills are essential. You will also need a level of commercial awareness to balance the needs of the client and the consultancy.

This role has great scope for development. You will be expected to work towards certifications for which time and support will be given and you will gain in-depth knowledge and experience of the Salesforce ecosystem. 

This is a rare opportunity for you to take your Salesforce career to the next level. 

The role is up to 37.5 hours per week and is fully remote. We support flexible working.

Essential Skills

• Salesforce Administrator Qualified (ADM 201) or working towards certification
• Minimum 2 years’ experience working/volunteering on a Salesforce org or Additional Salesforce Certifications
• Experience using Microsoft Office

Desired Skills

• Salesforce Consultant Certifications e.g., Sales Cloud Consultant, Service Cloud Consultant, NPSP Consultant
• Experience managing and manipulating data
• Understanding of Agile Project Methodology
• Good understanding of Microsoft Excel and experience of manipulating large data sets

Behaviours

• Methodical and lateral thinking problem solver
• Able to work independently and be managed remotely while working towards common goals
• Self-motivated with the ability to handle multiple tasks
• Self-starter with a desire for Continued Professional Development
• Prioritises consideration for customer requirements and needs while remaining commercially focused
• Confident verbal and written communicator

Benefits

• Working in a small, diverse team
• Supporting Non-profit clients in achieving their objectives
• Excellent opportunity to learn from experienced staff with more than 20 years in IT
• Excellent opportunity to apply Salesforce knowledge across multiple orgs
• Remote working with the flexibility to manage own workload and time
• Allocated study time for CPD and free certification vouchers
• 24 days annual leave plus bank holidays

We are looking for an experienced Clinical Psychologist to help us achieve our purpose at Barnardo's: Changing Childhoods, Changing Lives.

Barnardo's has a new 3 year corporate strategy, which identifies the need to support children and young people struggling with their mental health and wellbeing and the Health, Quality and Inclusion Team are integral to ensuring the success of this strategy. 

This is an extremely exciting time to join Barnardo's and the Health, Quality and Inclusion team.  We are an ambitious and dynamic team, enabling Barnardo's to become a leading integrated Health and Social Care charity. 

We know that supporting babies, children, and young people with their mental health is more important now than ever before. We are looking for a dynamic and creative Strategic Lead for Clinical Psychology and Psychotherapy to help drive improvements in mental health and wellbeing across the country.

As the Strategic Lead for Clinical Psychology and Psychotherapy, you will ensure the systematic provision of high-quality mental health support for babies, children, young people and their families. You'll also support the development of psychological and psychotherapy services through designing effective new services and delivering service change and improvement across care groups, specialisms and care settings. This will include supporting and informing the strategic development of models of good practice in Barnardo's. 

You will need to be a driven and collaborative team player who has proven ability to support and influence at an organisational level and will have experience working within or alongside a range of health sectors and with a variety of health stakeholders. 

This is a fantastic opportunity to be part of one of the UK's leading children's charities, working hard to reduce health inequalities and help more children to feel safer, happier, healthier, and more hopeful.

In addition, you will be required to: 

• Support the development of high-quality psychological practice for Children and Young People (CYP) 

• Develop and maintain strategies and structures which ensure the highest standards of care, clinical practice and inter-agency working for mental health support across Barnardo's 

• Identify opportunities to achieve economies of scale and efficiencies 

• Work collaboratively to embed a culture of outcomes-based practice, review clinical outcomes of service delivery, and identify changes in practice to improve outcomes 

• Work autonomously and collaboratively within professional guidelines and exercise responsibility for governance of psychological practice within Barnardo's 

• Propose and implement policy and service development changes within the organisation in respect of psychological and psychotherapy services 

• Provide expertise and support to create, develop, deliver, and evaluate a suite of recognisable core service models focused primarily on mental health and wellbeing, including a range of therapeutic programmes of tiered support. 

• Support evaluation of existing and new pilot models of integrated health and social care and identify and help to create new models within the health marketplace 

• Support the digital transformation and web presence across all existing and new pilot sites including engagement and adoption, training, and evaluation of the suite of digital tools 

• Input into major contract bid opportunities for mental health contracts/opportunities

You'll have: 

Education/Knowledge 

• Current HCPC registration as a Clinical Psychologist

• Qualification in Clinical Psychology as accredited by the British Psychological Society

• Trained in clinical supervision and the supervision of psychological practitioners 

Skills/Experience 

• Working as a registered Clinical Psychologist, for a minimum of 5 years and specialising at a senior level in a clinical field relevant for the post 

• Professional leadership or management of registered and pre-registered clinical psychologists and able to demonstrate examples of positive impact within service delivery 

• Working in specialist mental health provision for children and young people, including multi-disciplinary working 

Salary shown is a salary range, the starting salary can be negotiated for exceptional candidates. 

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the role described. 

Marketing Lead

We are looking for a Marketing Lead to join a mission-led organisation, supporting a friendly and dynamic team.

This is a remote working role offering part-time hours. 

Position: Marketing Lead

Location: Remote (If located near Brighton the option of hybrid working in the office is available)

Hours: Part-time, 21-28 hours per week (flexible working considered)

Salary: £38,000 - £48,000 pro rata

Contract: Permanent

Close Date: Midnight Sunday 23rd March 2025

First interviews: In person on Thursday 3rd April 2025, near London Victoria station. Travel costs reimbursed

Second interviews: Online, Friday 4th April 2025 PM (this is a short, informal chat with some of the team)

About the Role 

We are looking for an experienced marketing professional to collaborate with the Company Board to create and refine the marketing strategy, ensuring alignment with commercial growth goals, overall strategy, and social mission. 

Key responsibilities and main tasks include:

• Marketing Management: Oversee and manage B2B marketing activities, including budget management, in line with the marketing plan. 

• Content Coordination: Work with the Content & Stories Specialist to manage messaging and communications across various platforms (website, newsletters, emails, LinkedIn). 

• Product Support: Assist the Product Team in aligning marketing efforts with product launches and activities. 

• Sales Support: Aid the Services Team in the UK and Ireland to prioritise and execute targeted sales and marketing activities (events, networking, outreach). 

• Market Insight: Develop sector knowledge and audience insights to inform strategic and tactical decisions through market research and analysis.

• Agency Management: Manage relationships with external web and design agencies, and potentially other marketing agencies. 

• Platform Ownership: Oversee marketing software and platforms, ensuring compliance with data privacy and measuring activity effectiveness, with support from the Digital Team and Data Protection Officer. 

• Reporting: Regularly report on budget and key metrics to the Company Board and support organisational measurement of sales and marketing effectiveness.

About You

You will have experience in a B2B marketing role, including communications and events, and managing a budget. You will also have experience of:

• Marketing software, such as Salesforce Marketing Cloud and Mailchimp or other equivalent platforms. 

• Market research and analysis to develop actionable insights.

• Supporting stakeholders within an organisation with sales and marketing activity.

About the Organisation

Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. 

What you can expect 

• A purposeful, caring and inclusive team operating within an employee-owned trust 

• An opportunity to grow and develop yourself through your work 

• To be empowered to lead and self-manage with the support of a highly committed team around you 

• Opportunities to be involved in projects outside the scope of your role

Benefits include:

• Laptop and mobile phone provided for work purposes 

• Open to flexible working arrangements 

• Cash health plan 

• Generous pension scheme 

• Employee assistance programme 

• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas

• Paid volunteering time 

• Opportunities for personal development

The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Marketing, Communications, Marketing and Communications, Marketing Lead, Communications Lead, Marketing and Communications Lead, Marketing Officer, Communications Officer, Marketing and Communications Officer, Senior Marketing Officer, Senior Communications Officer, Senior Marketing and Communications Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Retail, and support people to find a safe, affordable home.

We’re on the lookout for an experienced senior level retail professional, with the energy and drive to

lead the successful introduction and expansion of our ReStore network, a charitable home improvement retail concept well established in the USA, Canada and Ireland, but new to Great Britain. This is your chance to take charge of a retail operation with a real purpose—helping families build a better future through safe and affordable housing.

You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey, providing you with the opportunity to directly influence and develop retail expansion and impact in local communities.

Leading a high performing team of staff and volunteers who work collaboratively to generate resource and support for our mission, you’ll be responsible for sales growth and sustainability through strategic innovation, operational excellence, building brand awareness, valuable partnerships and community engagement.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website (Please see vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Department:                      Retail

Reports to:                        National Director

Budget responsibility: Yes

Line management: 2 direct reports (Store Manager x 2) and an overall team of 13 when fully staffed (currently 3 roles staffed)

Location:                           Flexible/hybrid - home-based and with regular travel to stores, internal and external meetings.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

ReStore is Habitat for Humanity International’s unique, trademarked retail concept which was first opened in 1991 by the Habitat for Humanity affiliate in Winnipeg, Canada.  Today there are over 1,000 ReStores successfully operating across Canada, United States, Australia, New Zealand, Poland and Northern Ireland.

Job Purpose

To support of Habitat GB’s vision of a decent home for everyone, the Director of Retail is accountable for the successful introduction of a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials.  Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes. 

The Director of Retail provides senior and strategic leadership for Habitat GB’s retail strategy, and for the entire ReStore operation. Key responsibilities include the planning, implementation, and monitoring of the impact of ReStore in Great Britain, such as income generation, brand awareness, partnership development, community engagement and outreach. The Director of Retail is also responsible for leading a high performing team to manage the ReStore footprint in Great Britain, and working collaboratively across Habitat GB, the international Habitat network (HFHI), and with external partners.

As a member of the Senior Leadership Team, the Director of Retail works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach. 

Key Accountabilities/Responsibilities

Strategic development & leadership:

   Provide senior and strategic leadership for end-to-end retail operations.

• Develop and implement a comprehensive commercial and profit-driven strategy aligned with Habitat GB’s mission and goals. 
• Continue to identify and maximise the opportunities, revenue and profit presented by the commercial operations of Retail as well as volunteering, community engagement and other programmes, working in collaboration with colleagues in the Programme Delivery and Fundraising & Partnerships teams.
• Working collaboratively across Habitat GB, review the commerciality of the wider charity and develop commercial projects capable of delivering efficiencies and increasing income which create increased support for the charity’s beneficiaries.
• Work with the Director of Finance, Operations & Compliance and other colleagues to ensure effective and efficient commercial delivery whilst taking accountability for establishing and maintaining appropriate delivery frameworks and governance.
• Lead and empower all ReStore colleagues to maximise income and profit from all Retail and sources (including online) whilst ensuring that costs are contained within budget.
• Lead the development of a plan for expansion of future ReStores.
• Work closely with the Director of Programme delivery and other colleagues to design, deliver and grow community-based outreach programmes connected to ReStore.
• Design and implement effective strategies and processes for programme implementation, including resource allocation, scheduling, and monitoring of progress.
• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

Leadership of ReStore operations:

• Retain an oversight of new and ongoing commercial operations, including sales, marketing, donations, pricing and operational excellence.
• Monitor and analyse external market trends and competitor activities (not restricted to the UK) to identify and accelerate sustainable opportunities for growth. 
• Support all ReStore communication and marketing using the charity’s comms channels, ensuring optimum strategy & planning, prioritising key areas of operational focus (including store opening, stock donations & volunteering) & shared annual Communications and Brand priorities.
• Develop and lead on building strong productive relationships with external suppliers including builders, designers, till suppliers, utility companies, etc. to ensure ReStore delivers on new store openings expectations and all stakeholder engagements.
• Oversee leasing activities including prospecting, negotiating, and ensuring execution of lease agreements. Negotiate terms and conditions that are favourable for our budget and needs.
• Coordinate property maintenance and repairs including shop renovations and fit out.
• Ensure compliance with all relevant laws, regulations, and ethical standards in all commercial activities.
• Ensure excellent risk management, including the identification and mitigation of commercial risks, implementing appropriate controls and safeguards.
• Measure and communicate the social and environmental impact of commercial activities. 

External representation and strategic partnerships development:

• Represent Habitat in Great Britain and, where required, internationally. Work closely with the National Director and others on brand awareness, influencing & engagement opportunities, increasing visibility with partners, communities and other collaborators.
• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects related to ReStore and contribute to our credibility as a trusted and impactful organisation.
• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of HFHGB.
• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders.

Performance management, reporting and monitoring: 

• Set ambitious yet achievable revenue targets and other KPIs, monitoring progress effectively, taking proactive steps to meet and, where possible, exceed financial goals.
• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
• Develop and manage the Retail department's budget, ensuring cost-effective operations.
• Coach staff on their commercial acumen, to nurture the teams in how to make the best financial decisions at their level of responsibility.
• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
• Measure and communicate the social, financial and environmental impact of commercial/retail/outreach activities.
• Lead and support report to external partners, donors and other stakeholders.

Leadership and management:

• Build and lead a high-performing and ambitious team, inspired to implement and grow the ReStore brand in Great Britain, with a core focus on positive impact in ling with our national strategy.
• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
• Lead the development of a Volunteer Management programme for ReStore in line with sector-wide and Habitat for Humanity best practice. Including recruitment, onboarding, training, experience, engagement and communications.  Ensure ReStore staff are supported to deliver outstanding volunteer management and build in regular feedback mechanisms.
• Working closely with the Head of People and others, support the ongoing development of a strong safeguarding culture throughout the organisation.
• Lead the development and monitoring of a safeguarding plan for all ReStore operations and programmes, including policy, protocols and training for volunteers and ReStore staff.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership: 

• Support the National Director in leading the organisation to deliver Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Deputise for the National Director when required and represent Habitat GB in national and international meetings and forums.

Person profile:

• Significant retail leadership experience, ideally within a charitable, purpose-driven or social enterprise environment.
• A proven track record of leading teams to success, driving sustainable growth and profitability in a retail environment.
• Skilled in building strong relationships with diverse types of external partners, donors, volunteers, staff and stakeholders to achieve business and community-focussed impact objectives.
• Understands relevant legal and compliance requirements, with a track record of successful management across a similar operational platform.
• Experience managing safeguarding compliance in a similar operational environment.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
• Experience leading and managing teams made up of staff and volunteers.
• Strong budget and financial management skills.
• Experience developing, managing or engaging in community-led programmes.

Skills and competencies:

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
• You are a strategic and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission.
• · You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
• You are an experienced manager, able to lead and inspire others, motivating team members to perform at their best with a growth mindset.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 30th March 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.

Radix Big Tent is the think tank of radical centre.We are a non-aligned, non-partisan registered charity, working to promote system renewal.New Capital Consensus is one of three current projects which we are running, focussed on reform of the investment system.Our other projects deal with housing and political reform but the successful candidate should expect the bulk of their time to be spent on Capital Consensus.

 New Capital Consensus is a recently established coalition of independent, non-aligned, not-for-profit, academic and research organisations working to create a better investment system, to deliver sustainable UK economic growth.Our mission is to create a system of purposeful investment by connecting capital to social goals to give savers better individual and collective outcomes over the long-term.

Through research, stakeholder engagement and collaborative projects, we aim to identify and drive innovative solutions that will release private capital to drive UK business growth, tackle inequality and support a just transition.

New Capital Consensus (NCC)’s partner organisations are Radix Big Tent think tank, Finstic and Leeds University.We are incubated by the Chatham House Sustainability Accelerator.

Job Purpose:

We are seeking a proactive and creative Media Officer to enhance the visibility, reach, and impact of New Capital Consensus and Radix Big Tent. The successful candidate will be responsible for managing media relations, crafting compelling content, and executing strategic communication campaigns to engage diverse audiences, including policymakers, business leaders, and the wider public.

Key Responsibilities:

• Develop and implement media and communications strategies to promote the work of New Capital Consensus and, through it, Radix Big Tent.
• Write and distribute news releases, opinion pieces, blog posts, and social media content.
• Build and maintain relationships with journalists, broadcasters, and media outlets.
• Monitor media coverage and provide analysis on engagement and impact.
• Manage and grow digital platforms, ensuring a strong and consistent brand presence.
• Coordinate media activities around events, including press briefings, interviews, and live coverage.
• Support other staff, partners and consultants to ensure consistent messaging, taylor content for media use, and provide media training where necessary.
• Stay informed of key developments in politics, economics and policy debates relevant to the organisations’ work.

Person Specification:

Essential Qualifications & Experience:

• A self-starter, with demostratable experience and expertise in a media, communications, or public relations role.
• Strong writing and editorial skills with the ability to create engaging and persuasive content.
• Established media contacts and the ability to secure high-quality coverage.
• Experience managing social media accounts and digital communications.
• Ability to analyse and communicate complex policy and economic issues effectively.
• Excellent organisational skills and the ability to manage multiple projects simultaneously.
• Strong interpersonal skills and the ability to work with diverse stakeholders.

Desirable Skills & Attributes:

• Experience working in a think tank, policy organisation, or media outlet.
• Understanding of economic and political issues, particularly around sustainable investment and policy innovation.
• Knowledge of digital marketing and analytics tools.
• Experience producing multimedia content such as videos or podcasts.
• Creativity and adaptability in developing new communication strategies.

Location: Remote with meetings in London and York
Contract Type: Full time
Reporting To: Ben Rich, Radix Big Tent CEO

Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the East Kent Area so you will need to drive and have access to a car.

This role is remote but you will be visiting the trusts when needed.

We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.

The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support

The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.