Support Service Manager Jobs in Norfolk

You’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.

You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.

What you’ll do

• Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
• Build relationships to influence service improvement across London and support the development of a vibrant national network
• Maximise participation in the UK Parkinson's Audit and relevant surveys
• Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
• Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications

What you’ll bring

• Experience and expertise in service redesign and effecting change within health and/or social care in London
• Knowledge of health and care structures and commissioning across London
• Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
• Ability to negotiate and influence, with strong report writing and presentation skills 
• Experience in the use of quality improvement and project management tools

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please note; The contract for this role is expected to start in late May 2025.

This role is home based with the requirement to live within and travel around your assigned geography. The assigned geography for the region covers the NHS England region. You will also be required to attend team and individual meetings that usually take place in our London office. There may also be the requirement for occasional overnight stays.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are seeking two National Corporate Fundraising Managers who as part of our Fundraising Team will be responsible for securing and developing high value and household name corporate partnerships to help air ambulance charities save even more lives across the UK. This role is a mix of new business and account management and development and is designed to give the role the best possible development and growth opportunities.

The main objectives are:

· Creation and management of a robust and varied pipeline including high value prospects to support business development opportunities and income targets for national partnerships.

· Account Management of new and existing corporate partnerships, stewarding these key relationships to reach income targets and build long-lasting and strategic corporate partnerships.

· Responsibility for new business development for partnerships including, identifying, pitching, and securing support within priority sectors.

Secure six figure and higher corporate partnerships.

Senior Programme Manager

Location: Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups
Salary: £52,000-£57,000 (dependent on skills and experience) plus generous benefits

Contract Type: Permanent

Are you passionate about using sport to transform communities? Do you have the leadership skills to drive sustainable grassroots sports facilities? If so, this role is for you.

The Senior Programme Manager at the Football Foundation will lead the delivery of the Hubs programme, a flagship initiative funded by the Premier League, The FA, and Government. The programme is transforming grassroots sports infrastructure by creating financially sustainable facilities that serve as thriving community hubs. These multi-pitch sites don’t just provide high-quality football facilities—they also support other sports, physical activity, and essential community services, all tailored to local needs. Outside of the Hubs programme, the role will lead and provide support to the Programmes team and wider organisation on the design and development of new and existing programmes, ensuring that they deliver against the Football Foundation’s strategic objectives.

As Senior Programme Manager you will:

• Manage feasibility assessments to prioritise sites based on sustainability and impact.
• Work with technical teams to optimise hub design, balancing costs and long-term viability.
• Develop operating models with Local Authorities to secure long-term investment.
• Guide Local Authorities through procurement and funding applications.
• Use data insights to refine programme criteria and showcase impact.
• Lead new programme development to align with strategic objectives.

For more details about the role, please download the recruitment pack.

What We’re Looking For

You don’t need to be a football expert, but you must believe in the power of sport to transform communities. We’re looking for someone who:

• Has proven experience in programme management, strategic planning, and partnership development.
• Can navigate complex stakeholder relationships, particularly with Local Authorities and funding bodies.
• Understands financial sustainability models and their role in community sports facilities.
• Has strong leadership skills and can drive collaboration across teams.
• Is passionate about creating accessible, high-quality grassroots sports facilities.

What can we offer you?

The salary band for this role is £52,000 - £57,000 per annum. You’ll start with 25 days annual leave plus bank holidays (increasing after 2 years), and additional time off for volunteering. Benefits include an 8% employer pension contribution, free healthcare, gym subsidy, death in service benefit, and access to match tickets.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Most of all we want someone who reflects who we are as an organisation. We refer to our values as our four corners:

• Fair Players – open and inclusive in our approach
• Star Performers – trusted to deliver
• United Team Player – collaborative and easy to work with
• Passionate Supporters – flexible and willing

1st stage interviews via MS Teams are currently scheduled for 4 April 2025

2nd stage in person interviews to follow.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
   

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
   

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
   

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
   

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
   

• Attend conferences and run CPD events on behalf of Unifrog.
   

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.
   

• Track record of excellent relationship management.
   

• Extremely well organised.
   

• Keen attention to detail.
   

• Active listening and objection handling skills.
   

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
   

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
   

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £40,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
   

• Full UK driving licence and access to a car is essential.
   

• All travel expenses covered.
   

• Candidate must be based in the London region.
   

• Home based with some travel to schools and colleges in London.

• Start date: w/c 28th July 2025 (although we can be flexible depending on notice periods).
   

• To discuss any details about the role before applying, please contact Mhairi (details on our website).
   

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (GMT) Monday 17th March 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
• ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
• iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).

Video call interviews will be held on w/c 24th March 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

The post of Director of Services exists to ensure that Beat provides high quality and high impact support and training services to the greatest possible number of people who are either affected by eating disorders or in a position to support someone affected.

Beat’s Director of Service will bring strong leadership and innovation to lead the whole services team in delivering and developing fantastic support and training.

With a staff team of 40-50 working across the UK you will maximise the impact of Beat’s work to those who receive our services and through regular monitoring and evaluation will evolve and grow the impact and reach service delivery.

For more information on the role, please visit our website.

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

The Administrative Assistant will provide essential support across multiple projects, including our new digital community platform, regional events, and board operations. This role is about keeping things organised, supporting smooth communication, and helping our members and partners engage with our services.

You should be comfortable using digital tools like Customer Relationship Management (CRM) and Content Management Systems (CMS) or online platforms as part of your work. You don’t need to be an expert, but you should be confident in navigating systems, keeping records updated, and helping others with basic queries. Above all, you should be eager to learn and ask questions. We are keen you get as much out of the next 18 months as we will. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

As Administrative Assistant you will support the organisation by maintaining the digital community platform, assisting members with access, and ensuring content is well-organised and engaging. You will help plan and coordinate regional events, facilitate member engagement, and support outreach efforts. Additionally, you'll provide support to the CEO, maintain project documentation, assist with communications, and handle data entry. The role also includes coordinating board meetings, preparing and distributing papers, taking minutes, and providing administrative support to the Board Chair.

You can read more detail about the job responsibilities in the downloadable job description.

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply. The ideal candidate will have administrative experience, managing multiple tasks and meeting deadlines while supporting projects and coordinating tasks. They should be comfortable using digital tools like CRM or CMS platforms, handling scheduling and documentation, and communicating professionally across various channels. While not required, experience in a membership organisation, charity, or event coordination, as well as familiarity with data management, would be a desireable nice-to-have.

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task

At the Adult Literacy Trust (ALT) we believe that literacy is a right, not a privilege, and we want everyone to have the chance to reap the benefits of this crucial life skill. We know how invaluable literacy is in changing learners’ lives, improving their life chances, employability, health and wellbeing.

ALT partners with adult education providers in some of London’s most deprived areas to offer our services to those who could benefit most from our support. Our approach is learner-led and focuses on helping adult learners to feel supported, empowered and confident in their literacy development. 

Founded in 2021, ALT is a young but ambitious charity and we’re looking for an organised, dedicated, and ambitious Recruitment Coordinator who will be at the very heart of delivering our growing service. As Recruitment Coordinator, you’ll coordinate our volunteer recruitment programme and steward applicants through our processes to become fully onboarded volunteers, ready to support adult learners.

Position: Recruitment Coordinator

Location: Remote/home-working with regular in-person work across London as required (varies according to time of year but an average of once per week, reasonable travel expenses covered)

Hours: 21 hours per week. Either three full days per week or four/five shorter days per week.

Contract: 1 year contractor position (subject to extension), £38,000pa pro rata (0.6 FTE)

Your primary responsibilities as Recruitment Coordinator

· You’ll be responsible for coordinating & implementing ALT’s volunteer recruitment programme

· You’ll work to ensure a robust pipeline of volunteer applicants to support our growing programme

· You’ll foster connections with community partners to ensure ALT’s volunteer opportunities are visible within the communities where we work

· You’ll be a welcoming and professional first point of contact for volunteer applicants

· You’ll support all volunteers through the application, training and onboarding process

· You’ll work to foster a strong and vibrant volunteer community, coordinating an annual calendar of volunteer events and leading the organisation of volunteer socials

· You’ll support with learner recruitment as needed

This role is for you if:

· You have a genuine passion for our mission, and want to help break the cycle of poor literacy

· You are warm, approachable, and eager to support volunteers and adult learners alike

· You are pro-active, responsive, and able to work under your own initiative

· You have experience of recruiting and coordinating volunteers

· You communicate clearly and concisely and can build rapport with people at all levels

· You are detail-orientated

· You are organised and can work independently to tight deadlines

· You want to join a small team and help grow the ALT programme as we expand across London

Essential criteria:

· You are London-based (or within a commutable distance to attend frequent in-person activity)

· You are comfortable working principally home-based

How to apply

If you would like to apply for this opportunity, please submit a CV and a Supporting Statement (of no more than one side of A4) demonstrating your suitability for the role and outlining why you would like to work for the Adult Literacy Trust.

The deadline for applications is Sunday 6th April. Candidates should be available for first round interviews on either the 15th or 17th April. We welcome candidates from a diverse range of backgrounds, and we are happy to make reasonable adjustments. If you need any support with your application, please contact our team. 

Salary: £30,750 - £36,990, depending on experience 

Hours: 35 hours Monday to Friday (flexible)

Location: Remote, with some travel across the UK

Job Ref: 1211

Are you a skilled fundraiser with a passion for social justice?

Cranstoun is recruiting for a brand new role to lead on raising funds from charitable trusts and foundations.

The Trust Fundraising Manager will build on Cranstoun’s existing fundraising pipeline and develop new relationships with grant-makers to support the charity’s work across all five service areas: drugs and alcohol, domestic abuse, criminal justice, housing & homelessness, and children & young people.

We’re looking for a skilled fundraiser with an entrepreneurial approach. You will have experience of working in a fundraising and/or charity environment and a proven track record of researching and securing trust and grant income.

This role will be home based, with regular travel to London/Birmingham and other areas of the UK.

We encourage applications from individuals looking for flexible working arrangements.

To download an application, please vist the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 15 March 2025.

Interview date: w/c 24 March 2025.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582

We are seeking to appoint someone with a business and communications skill-set and a strong track-record of managing people. The successful candidate must be a strategic thinker with excellent interpersonal skills and have values aligned with ours. You will help us to further diversify our income streams and to communicate our work effectively to a diverse range of educators and stakeholders including government, Parliamentarians and the public.

Sex Education Forum was founded in 1987 and became an independent charity in 2021. We convene over 70 Partner organisations to make sure that the relationships and sex education (RSE) young people get is right for them and the best it can be. We train educators and share research with teachers, school leaders and policy-makers. We will soon be launching a new three-year strategy and have secured multi-year funding to further embed youth inclusion in our work. Having doubled our staff team over the last two years we have identified the need for a new senior post, which will be a cross-cutting role working closely with the CEO, enabling us to realise the ambitions of our strategy, and systematically development all areas of our business.

This is an incredible opportunity for an experienced business development manager, to bring your skillset to a thriving, innovative and highly respected leading national charity. This will be a rewarding role, with huge potential to grow your leadership skills and empower others and to make a difference to the lives of children and young people.

We are particularly keen to hear from applicants that reflect the diversity of educators and young people that Sex Education Forum seeks to support.

Funding has been secured which provides scope for extension of the fixed term contract.

If you're excited about improving services and shaping projects in the social research sector, we want to hear from you! Join us as a Projects Officer in a flexible, remote role.

About Us

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

About the Role

This role focuses on rolling out and embedding new business processes, and ensuring staff and our members (of which there are approximately 1,500) can engage with our developing services. It is not a technical role but involves hands-on working with digital tools to improve how we deliver work and to enhance our members’ experience of us.

The main responsibility will be working on the SRA's digital community project, but the successful candidate will also contribute to an important review of our member benefits packages and a project focussed on group membership recruitment and retention, among other emerging workstreams. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

This is a diverse role that role involves planning and delivering projects to enhance member services, working with teams and suppliers to implement new processes, developing guidance and training materials to support staff and members, analysing data to improve services, and maintaining clear communication and documentation for stakeholders. Additionally, you'll help promote new initiatives through marketing materials and identify efficiencies to improve workflows. 

You can read more detail about the role responsibilties in the downloadable job description.

What We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development with us, we encourage you to apply. 

The ideal candidate will have experience managing or contributing to projects, supporting digital platforms, creating training materials, and communicating effectively with stakeholders, while also being able to manage workloads independently and develop business processes. Experience in a membership organisation or digital project work is a desireable nice-to-have but not essential..

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.

The Advocacy People are an independent, Human Rights based charity and one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services who make sure people are heard when it matters most. 

You can find out more about advocacy and what we do on our website.

Advocacy makes a real difference, so if you’re hoping for a rewarding, varied, interesting role managing a friendly, supportive team, read on!

About the role

We are looking to recruit a permanent Local Manager to join our busy Cornwall multi-disciplinary team, working up to 37 hours per week (minimum 30 hours), starting salary £27,716 per annum (pro rata).

This exciting role will include line managing a team of advocates as part of a high performing regional advocacy team with a clear sense of purpose, to deliver person-centered services to a high standard and achieve clearly defined objectives. Also, you will have your own small caseload which reflects the demands of the team caseload, but this will be no more than 20% of your working time.

Advocates support people to express their views, understand their rights and make informed decisions. Most of what we do operates within the legislative frameworks of the Mental Capacity Act, Care Act, Mental Health Act and NHS Health Complaints process.

In Cornwall we also support people more generally in the community, including some parents with children going through the Child Protection process.  

What we need from you

Putting people at the heart of what you do, together with 2 other Local Managers covering Cornwall, you will work with people from across our communities as well as professionals and your team, so excellent communication skills are essential as well as the commitment to the success of the Cornwall team and the organisation.

You may or may not have direct experience of this in your own life, or in another role, or have relevant qualifications but this isn’t a problem as we can offer training. We’re looking for people who are creative, flexible and organised, able to balance direct work with people with important administrative tasks.

As this role is home-based with regular travel mainly in Mid Cornwall, ideally, we need you to be based in that area but if not, then you must be based in Cornwall, have a full driving licence with access to your own transport as well as some flexibility with working hours and a stable broadband connection.

What happens next

If you’d like to know more, the full job description and information about how to apply can be found on our website.

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks.  Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received. 

We look forward to hearing from you!

We currently have an exciting opportunity for a Training and Support Worker to lead and support The Mason Foundation’s future growth and development by providing and delivering training to a variety of audiences.

As the Training and Support Worker, you will play a pivotal part in the development of our programmes and training, through sharing partner insight, understanding the latest evidence and landscape of workplace inclusivity and keeping abreast of other providers in this space. You will be required to travel regularly to deliver face to face training within the community, education settings and workplaces.

You will have a track record of working within learning, development, community engagement or similar, ideally with experience of supporting communities with additional needs.

You will be a strong, passionate, and inspiring facilitator, driven to deliver impactful training. You will be a skilled communicator, confident in using a variety of methods to engage and empower others from a broad range of backgrounds and settings.

You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.

The Training and Support Worker will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.

In return, you get to work for a great, growing charity with like-minded people with a competitive salary.

The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, supporting those who need help most (low income, disabled, BAME/NEET communities).

The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including:

- ‘The Mason Mile – supporting inclusive, community led starting point physical activity centred around ‘1 Mile’

- ‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment.

- Bespoke Community Impact Projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.

All offers of employment are conditional upon you signing the contract of employment and:

· Two satisfactory references

· Proof of attainment of qualifications

· Evidence of your right to work in the United Kingdom; and

· If applicable, satisfactory Disclosure and Barring Service (DBS) check.

The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. 

We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

We are looking for a values-led, senior People professional to provide maternity cover for the role of our Senior People & Culture Manager. The successful postholder will be responsible for providing high quality generalist People & Culture services at SafeLives, in conjunction with a People & Culture Officer. The role will oversee the smooth running of key HR operations and will be instrumental in building a culture amongst our employees that reflects our values through the provision of excellent People support.

As part of a small, ambitious team you will provide a range of comprehensive, and customer orientated human resources services which support the implementation of SafeLives’ People & Culture strategy. You will be the lead operational HR professional, supported by the Director of People and Culture on strategic matters and a full- time People & Culture Officer on transactional matters, and access to external legal and HR consultancy support when needed. There will be a strong focus on supporting the embedding and development of our culture and behaviours; employee engagement; learning and development, and staff well-being across the organisation.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term, maternity vover for 9 months.

Location: Remote with occasional travel to London and Bristol offices.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 3rd April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Salary: £38,000 per annum 

Contract: Permanent 

Reports to: Head of Policy and Research

Hours: Full time (40 hours per week including one hour lunch break each day) 

Start date: May 2025 

Location: Home-based (travel costs paid for meetings) 

Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum whilst the 4 day week is in place) 

Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. More information on a Four Day Week can be found here. We can answer any questions you may have about this at interview.

Waterwise 

Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.

Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise  Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction to 2030, published in August 2022, tells you a bit more about us. Our UK Water Efficiency Strategy to 2030 tells you a bit more about our ambition.

At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are 

People: We will prioritise staff wellbeing, be an inclusive, kind and positive team. 

Purpose: We will deliver independent and ambitious leadership to drive social and  political change on water efficiency 

Pioneer: We will be forward-thinking and visionary in our approach, being brave and  innovative in challenging the status quo 

Passion: We will campaign to protect water and the planet and work to keep our own  environmental impact as low as possible 

We are always looking for bright, committed people with a diverse set of skills and  experience to help achieve our vision that water is used wisely every day, everywhere, by  everyone. We are a lively, happy, friendly team, and we can’t wait to read your application! 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below. 

We are also working to reduce Waterwise’s own carbon and environmental footprint. 

Policy Manager role description

You will report to the Head of Policy and Research and be part of a small but growing sub-team leading on our policy advocacy work and winning and delivering water efficiency research projects. 

Key responsibilities in the role include: 

• Supporting and influencing policy development including engaging with policymakers through meetings and consultation responses

• Supporting the delivery the UK Water Efficiency Strategy to 2030 and helping provide secretariat support to the associated forum and groups 

• Leading Waterwise’s work with stakeholders on policy across the UK

• Working with the Head of Policy and Research to maintain a network of relevant stakeholders and supporters across the UK

• Working with communications and marketing colleagues to provide content for blogs, trade media and press

• Working on discrete research projects as and when necessary, including undertaking a project management role on some projects

• Assisting the team with events (e.g. Waterwise annual conference), campaigns (e.g. Water Saving Week) and training

• Attending and speaking at conferences, seminars and meetings to represent Waterwise

• Working with colleagues to develop new funding proposals and providing financial information to the CEO

Other tasks and duties may arise and training will be provided. There will also be an opportunity to develop skills in being interviewed for the media.

The above is not an exhaustive list of activities but hopefully gives you a sense of the role  and requirements. 

Policy Manager person specification

We need someone who is proactive and a self-starter, with excellent communication and organisational skills. You will have a track record in policy and evidence work and/or water sector stakeholder engagement management to join our small, high-powered, influential team. The role involves policy and strategy support, project and programme management and delivery as well as stakeholder engagement. It's a great opportunity to be immersed in the water policy, regulatory and delivery agenda, as well as engage in external meetings and networks.

Essential Knowledge, Skills and Behaviours

• Experience in influencing and advocating for policy change - including planning and delivering against agreed objectives

• Experience working with external stakeholders

• Experience in supporting delivery of stakeholder groups such as steering groups, task and finish groups, workshops, webinars and conferences

• A good understanding of the UK water industry and, ideally, some experience with water efficiency

• Excellent interpersonal skills to work collaboratively with a range of stakeholders, including policy makers

• Strong organisational skills, including the ability to plan and work proactively to meet deadlines

• Excellent attention to detail 

• Ability to positively promote Waterwise and its work

• Experience in project management such as developing leads and bidding for projects desirable but not essential if a commitment to develop skills in this area

• Ability to work flexibly within a small team that works from home

• Ability to manage own time and prioritise tasks

• Ability to communicate across the team about your work and workload

• Commitment to equity, diversity and inclusion and wellbeing 

• Eligibility to work in the UK

Benefits 

At Waterwise the wellbeing of our employees is our number one priority. To recognise the  fantastic work our team does in driving water efficiency, and to support their wellbeing, we  have a wide range of employee benefits, beyond statutory commitments. These include: 

• Positive, values-based environment and an inclusive culture where it feels safe for  employees to say ‘no’ on grounds of workload 

• Strong emphasis from CEO on wellbeing and workload management 

• Homeworking and a small allowance for occasional shared office working 

• Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave

• Flexible working 

• Part-time working 

• 27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)

• Death in service benefit at x2 of salary 

• Paid chartered and professional memberships 

• Individual and team training budgets 

• Maternity leave and maternity adoption leave beyond statutory 

• Childcare costs for activities undertaken outside normal working hours 

• Sickness pay beyond statutory 

Equity, diversity and inclusion 

At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

Please see our Equity, Diversity and Inclusion Statement here. 

We are committed to treating all current and prospective employees fairly and to ensuring  that our workplace and employment practices are free from discrimination, harassment or  victimisation on the grounds of age, disability, gender reassignment, marriage and civil  partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We  strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.  If you are interested in applying for a role with us and think you may need some additional  support or reasonable adjustments made to any part of the recruitment process, please get  in touch on the email address below.

How to apply 

To apply for this role, you will need to answer role-related questions.  Please provide evidence and examples from your work history or other aspects of your life to  answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.

Our goal is to remove bias from the hiring process and so rather than asking you for a CV  and cover letter, we have set up role-related questions which will allow us to assess your  approach to a problem and understand what knowledge and skills you have. Your answers  will be anonymised, randomised and reviewed by the selection panel. We will use these  scores to shortlist for interviews. We also think giving feedback is incredibly valuable for  candidates, so at the end of the process, you'll see how well you performed during the  application process.

The closing date for applications is 23:59pm on 16th March 2025. There will be a two-stage interview process. First interviews will be held on 25th March 2025 and second interviews will be held on 9th April 2025.  First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).

We will consider flexible working requests within this role - please state your preferred hours  and working pattern within your application.