Support Service Manager Jobs in London, Greater London
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new an Educational Partnerships Manager in Essex and Outer East London.
Young Enterprise is a national education charity working with schools and colleges to help young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, and enabling them to make a positive contribution to their community and society.
As Educational Partnerships Manager you will be a key contributor to the regional London & South East Educational Partnerships team, working directly with young people and teachers in schools to deliver and support delivery of YE’s full suite of programmes.
The Educational Partnerships Manager role will suit someone that is able to work with young people, build rapport and engage young people from a range of backgrounds. You will need confidence in working within education settings, liaising with school staff, volunteers, and funders. Your experience of relationship development and management will help with growing our existing relationships while expanding our reach into brand new schools and colleges relationships.
We are looking for:
• A motivated self-starter
• Ability to develop new relationships with range of stakeholders, and support existing ones
• Confident in presenting and delivering to large audiences
• Good organisational, prioritisation, and problem-solving skills, with the resilience to work effectively under pressure
• Excellent manner, rapport and professionalism with young people
• An understanding or experience of managing relationships with volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Experience of sales and/or fundraising
• Computer literacy with understanding of Microsoft suite
You'll be working within an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
Why work for us?
• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Access to mentoring scheme with a corporate partner
• Generous holiday allowance of 7.2 weeks (pro rata)
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
Full details can be found in the Job Description.
This is a home-based role, however, will require significant travel in Essex and Outer East London, as well as frequent travel across Greater London to support our school deliveries.
Please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity no later than midnight on 28th October 2024. Please note applications without a cover letter will not be considered.
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date. Interviews will take place via Teams.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
We are looking for a new team member who is passionate about the power of data, has a solid foundation of technical knowledge and the ability to lead and inspire.
It is an exciting time at The King’s Trust as we embark on a transformation in how we use data. You will play a leading role in transitioning to a new modern fundraising CRM system and a new way of working with data across the fundraising team.
You will lead and develop the supporter data team who work in partnership with our fundraising colleagues to provide fundraising data and insight support such as selections, training and reporting.
If you have an excellent foundation of technical CRM & data knowledge, a passion and enthusiasm for getting the most out of data and a collaborative approach to leading and working with people and partners, this could be the job for you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 3 November 2024
Ref 6874
Save the Children UK has an exciting opportunity for a collaborative and influential individual with strong experience in supporter engagement to join us as our Mid Value Manager, where you will play a crucial role in developing and managing our mid-value programme.
This is a unique opportunity to shape a new role, creating strategies to deepen engagement and drive long-term support for our mission to improve children's lives worldwide.
Please note that this role offers the opportunity for hybrid working and will require the successful application to work from our London, Farringdon office 1 day a week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Mid Value Manager, you will take ownership of our mid-value programme, working closely with teams across Fundraising & Marketing to engage, retain, and grow relationships with supporters at the mid-value level.
You will have the opportunity to deliver exceptional supporter experiences that inspire increased engagement, loyalty, and financial support.
In this role, you will:
- Work within a multi-disciplinary team to attract, retain, and engage mid-value supporters, using data and insights to build long-term relationships.
- Plan and execute activities to meet ambitious mid-value income and loyalty targets.
- Collaborate with the Loyalty and Philanthropy teams to build effective supporter journeys, moving supporters between value levels based on opportunity.
- Analyse the effectiveness of activities, using a test-and-learn approach to continuously improve engagement.
- Manage the creation of mid-value supporter content and creative assets, ensuring alignment across all touchpoints.
- Oversee mid-value income and expenditure budgets, supporting planning, reporting, and reforecasting.
- Ensure all communications are compliant with relevant legislation and best practice.
About you
To be successful, it is important that you have:
- Experience of attracting, retaining, and engaging supporters, ideally at the mid-value level.
- Proven experience in delivering activities across areas such as email, telemarketing, events mail, and/or 1-2-1 stewardship.
- Project management skills, with experience delivering complex projects on time and within budget.
- Experience developing creative assets to drive supporter engagement and action. Ability to analyse complex data, translating insights into strategic decisions.
- Strong communication skills and the ability to inspire commitment from others.
- A collaborative and flexible approach, thriving in a dynamic, fast-paced environment.
- Commitment to Save the Children's vision, mission, and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 3rd November 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
Please note that the majority of our roles can be performed remotely in the UK, however this role will require the post holder to be based in our London, Farringdon office 1 day a week. This will be discussed and agreed with your Line Manager and team.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
East London Students' Union is a progressive charity that supports around 24,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices were fully refurbished last year. We're currently refurbishing our common rooms and reception area. Earlier this year in Stratford, we launched an excellent new space with sitting around areas, reception, performance rooms and meetings room.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
As our student groups/activities manager, you will lead the development and enhancement of our student activity groups. Our activity groups enrich university life by supporting community-building and social cohesion throughout the University. You will help us regrow our number of activity groups as well as support the establishment of new student-led activities.
It is important to embed a culture that encourages student leadership and personal development within those groups and activities.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. Within Newham, where we are based, over 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
The client requests no contact from agencies or media sales.
We are looking for an experienced policy manager to lead on policy development, analysis and engagement focusing primarily on the registration of pharmacists, pharmacy technicians and pharmacies.
Closing date: Sunday 13 October 2024 (11.59pm)
Interview dates: TBA
Salary: £51,116 - £59,215 per annum, depending on skills and experience, plus benefits
Location: Canary Wharf, London (Hybrid working approach- One day a week in the office usually Thursdays plus additional days as required)
Hours: 35 hours per week, from 9.00 to 5.00, Monday to Friday
The Role
We are looking for a dynamic Registration and International Policy Manager to join our team, playing a critical role in shaping policies that impact the future of pharmacy professionals. You will provide advice in relation to registration, regulatory and legislative developments at a UK level and internationally, ensuring that the GPhC keeps track of, and responds to, external issues likely to affect our regulatory work.
This exciting role offers a wide range of opportunities for development including collaborating with both external stakeholders and cross functional teams whilst working on a variety of key projects that are a key part of our organisational strategy. If you are passionate about regulation and are keen to influence developments that support the profession, we want to hear from you.
This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.
The successful applicant will:
- Lead the development and management of regulatory policies and standards for pharmacy registration, ensuring alignment with legal requirements and organisational strategy.
- Handle complex registration casework, offering timely, clear advice on legal and policy issues related to the registration of international and UK-qualified professionals.
- Possess excellent written and verbal communication skills and be able to work collaboratively and understand the implications of implementing policy, including its impact on our operational work.
- Analyse and engage with regulatory developments both nationally and internationally, ensuring that GPhC’s policies remain responsive and forward-thinking.
- Work collaboratively with colleagues across GPhC, using operational data and insights to inform policy decisions.
- Represent GPhC in discussions and consultations, advocating for our policies and strategy in professional settings.
- Have an unwavering commitment to equality, diversity, and inclusion.
Benefits when joining our team
In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:
- 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
- A choice between two pension providers: NHS England pension scheme or Standard Life.
- Flexible working arrangements.
- Career breaks and sabbaticals.
- Private medical insurance, life assurance, season ticket loan, bike loan and many more.
About the GPhC
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.
Applying for this role
If you feel you have the required experience and skills and would like to join us, please complete our application form, including the supporting statement section explaining how you meet each of the criteria for the role, and where you found out about this vacancy.
Please note that applications without a supporting statement will not be considered.
Please consult the knowledge and skills section of the job description document to help you prepare your application.
We welcome applications from all sections of the community
We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.
As part of your application for this role, please complete our equal opportunities and diversity monitoring section. This is optional and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is strictly confidential. The information you provide on this form will not form part of any selection process and will not be shared with the selection panel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a cover letter that outlines:
- your interest in Cord and the role
- how you fulfil the requirements of the role
Please be sure to include the location where you are based.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Senior Data and Insights Manager. The role will strengthen network-facing resources and support in a data-driven way, devising and implementing measures to drive membership growth and enhance membership satisfaction. This would include collaborating on research and analysis, translating insights into recommendations to support decision-making, and developing membership content available through to our network.
The Senior Manager would actively promote greater engagement with our network, demonstrating a commitment to identifying and removing barriers to ensure all members can access the benefits of accreditation. Working under the Head of Operations and Insight, the Senior Manager will need to have excellent data collection and analysis skills, and an ability to translate that analysis into actions for the Living Wage Foundation through strong communication skills. They will also need to be able to build relationships with senior stakeholders, maximising our impact through the development of our membership offer to the Living Wage network. The suitable candidate will be detail-oriented, proactive, and able to collaborate effectively across the Living Wage Foundation and Citizens UK teams.
Main Responsibilities
Build and manage projects, and achieve work targets effectively
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Manage the development and continual improvement of membership services with evidence-based and user-centred design, ensuring network can access benefits.
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Work collaboratively across the LWF to ensure our membership services offer is joined up and avoids duplication. Focus on working with events, communications, and the membership team.
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Implement processes and mechanisms for evaluating member-facing services and events and champion the use of these findings to guide future work.
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Initiate design and delivery of regular employer network surveys and prepare regular internal analysis and reporting.
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Work with Research team to conduct regular quantitative network composition analysis and reporting of the Living Wage network, and establish clear ways to present this analysis internally and externally to inform strategic decisions.
Learning, expertise and inclusion
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Act as a learning facilitator, providing direct support and training to upskill colleagues across the Foundation to ensure consistency and collaborative working through disseminating good practice and shared learning.
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Oversee the production of membership resources both to promote membership services and as part of them.
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Monitor the business activity of key external and network organisations delivering membership services, analysing relevant performance data and research.
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Undertake relevant training opportunities that will increase the Foundation’s capability to deliver outstanding membership services.
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Display awareness of DEI issues, and demonstrate understanding of impact on network data and insights analysis, and membership offer.
Develop and manage external relationships
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Identify and proactively develop relationships with external research and evaluation partners to develop and refine analysis approach.
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Provide opportunities for network to give feedback and feel listened to. Act as a conduit for members, giving them a collective voice within the Living Wage Foundation.
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Manage a diverse range of senior stakeholder relationships related to improving membership services and intelligence, and attending relevant industry events.
Communications
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Contribute to and, where required, lead network-facing events and other meetings related to membership offer and network insights.
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Use appropriate channels to regularly disseminate impact analysis and membership development findings across all levels of the Foundation, ensuring consistency in developing events, resources and support.
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Collaborate with the Communications Team to act on employer insights and feedback and develop targeted communications promoting our membership offer and our expertise on good work.
Develop and manage internal relationships
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Coordinate the Foundation team to establish and implement fit-for-purpose objectives, impact monitoring metrics and evaluation frameworks.
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Support colleagues to systematically test, evaluate and increase impact.
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Work across the team to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work.
Generate income and resources
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Support the design and carrying out of evaluations of the Foundation’s programmes to build the evidence base on the benefits of the Living Wage to workers, businesses and society.
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Manage systemic approach to recording network intelligence and insights, and regularly analyse data to inform the development of policy positions, new project development and membership offer.
Contribute towards the achievement of Citizens UK and Living Wage Foundation strategic objectives
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Ensure consistent, useful and robust data is collected to inform internal strategic decision-making.
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Ensure membership services offer meets our strategic objectives
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Responsibility for developing and implementing agreed areas of the Living Wage Foundation and Citizens UK work plan.
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Work collaboratively with the Foundation team and across Citizens UK to drive results that will benefit our network and stakeholders.
Person Specification
(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)
EXPERIENCE AND QUALIFICATIONS
Proven, comprehensive experience in a project management role, with a focus on analysis/monitoring and evaluation (E)
Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)
A proven track record of delivering and reporting against targets and on budgets (E)
Experience of coordinating the work of colleagues across multiple teams to deliver significant projects (E)
Degree or equivalent professional qualification or experience (D)
Experience of managing and developing Salesforce or similar databases (E)
Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (D)
KEY SKILLS AND KNOWLEDGE
Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong monitoring and evaluation skills and the ability to interpret results to adapt strategy (E)
Ability to act on own initiative to introduce and develop new projects and processes (E)
Demonstrable ability to identify new opportunities for growth (E)
Proven computer literacy to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
PERSONAL ATTRIBUTES
A strong commitment to the Living Wage campaign and values of Citizens UK (E)
About the Application Process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interviews will take place on 23rd-25th October (subject to change).
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them. The webinar has been set up so we cannot see personal details of attendees, and the Q&A function can be set by attendees to ask questions anonymously.
The client requests no contact from agencies or media sales.
Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations. The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.
The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 5PM Monday 4 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday 21 November 2024
Second round interview will be held on Tuesday 26 November 2024
Apply via the job board on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?
We’re looking for a community rail support officer to support our network of community rail partnerships (CRPs) and station adoption groups in the Midlands and East of England.
About us
Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic staff team of 22 people works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
About this role
The purpose of this role is to provide support and advice to community rail partnerships and groups on delivering maximum benefit within and with their communities, working collaboratively with the railways and wider partners. The role will support our members across an area covering the West Midlands, Central England and East Anglia, so it is desirable for you to be based in this area.
You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
Main responsibilities
1. Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through an annual planning and accreditation process and as set out in our plans.
2. Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources.
3. Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region.
4. Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region.
5. Work with our regions support manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work.
6. Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work.
7. As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.
Skills, competencies and experience
1. Skills in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques
2. Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive
3. Excellent writing and presentational skills
4. Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities
5. A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner.
6. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
7. IT literate with a good working knowledge of Microsoft Office, the internet and social media
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Other information
The community rail support officer reports to our regions support manager within the Support and Development team. This is a new position, expanding our small team.
The role is 3.5-4 days per week (25.9 to 29.6 hours) with a degree of flexibility and out-of-hours working (evenings and weekends). It is home-based, but with regular travel (including occasional overnight stays) across your region and occasionally beyond for member meetings and events and to take part in our wider national activity. Applicants will need local access to a train station to enable rail-based travel for work as needed, including good links across the Midlands and East of England.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
East London Students' Union is a progressive charity that supports around 24,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices were fully refurbished last year. We're currently refurbishing our common rooms and reception area. Earlier this year in Stratford, we launched an excellent new space with sitting around areas, reception, performance rooms and meetings room.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
As our research and insight manager, you will develop the Students’ Union’s insight function. Embedding better use of data will inform more effective decision-making, planning, policy and campaigning. We have rich data, but a hyper-diverse student population adds complexity to analysis and developing insights.
You will have the opportunity to work closely with colleagues across the Students’ Union and our university partner. Making use of the available data will help to build an insight-led culture that will enhance student experiences and outcomes.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. Within Newham, where we are based, over 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for:
We are seeking an individual located in Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
· Establish new Peer Support Groups across a diverse range of communities
· Supervise a small team of Peer Support Development Officers
· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.
· Maintain current Peer Support Groups, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated development staff.
A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups.
- Recruit and retain support group leaders to develop their peer support groups.
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
- You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team.
- Help set clear objectives to achieve targets and outcomes.
- Actively encourage personal development and learning.
- Increase efficiencies and impact across the team.
- Ensure good team induction processes and systems are in place.
- Role model Kinship values.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
- Excellent communication and engagement skills, with good attention to detail.
- Full driving licence and use of a car for work purposes.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: 1st Interview Week Commencing 4 November
2nd Interview Week Commencing 11 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Please note that role will involve regular travel across the North East region and occasional travel across the UK.
We are seeking a Training & Engagement Manager to work across our portfolio of programmes, particularly focusing on Education in the North East of England and our Parental Engagement Programme. You will be creative, adaptable and proactive, with the ability to work remotely, autonomously and as part of a small team. The ideal candidate will have a strong understanding of the education sector and awareness of parental engagement, including looked after children services, as well as excellent interpersonal skills, and a commitment to supporting families and young people.
Main Role & Responsibilities
As our Training & Engagement Manager, Parents & Education, you will be an active member of our programmes team and will work across our portfolio of programmes, with particular focus on the education and parental engagement programmes.
You will have responsibility for stakeholder engagement, developing relationships and promoting Ygam training in the North-East of England (Education) and nationally (Parents). You will recruit suitable delegates to workshops, working closely with a range of stakeholders from schools, youth organisations, children’s services to parents and carers.
You will also provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will work with organisations to collate case studies and evidence, supporting the programme's achievements and our overall impact.
Please submit your CV and covering letter by 12pm, Monday 4th November.
Your covering letter should include:
- Your motivations for applying to Ygam.
- How this role fits into your wider career plans.
- Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.
You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).
You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.
If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.
Send your CV and a supporting statement of no more than 300 words explaining how you meet the essential and desirable criteria for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support those who Care
This is an exciting opportunity to join our new service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs.
The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.
Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services. Speaking Bengali would be an advantage.
You should be an excellent communicator and able to motivate and empower others. Full or part-time positions available.
Do a job where you make a difference
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.