Support Planner Jobs in Islington, Greater London
Closing Date: 10 November 2024
Ref 6884
Save the Children UK has an exciting opportunity for someone to join us for a Maternity Cover as our Fundraising Marketing Manager (DRTV).
We are keen to hear from highly motivated individuals with proven track-record of delivering effective individual-marketing campaigns across direct response TV or other online video channels who are looking for an exciting opportunity where you will be able to shape and deliver the strategy for our Direct Response TV campaigns which are pivotal to our fundraising acquisition programme.
About Us
We are Save the Children. Together, we fight for children every single day so that they can make their mark on the world and build a better future. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.
About The Team
As Public Income and Engagement, we set the standard for brilliant, effective marketing across owned, and bought and earned channels. Working in squads with colleagues in Fundraising & Marketing, and across Policy, Advocacy & Campaigns, we deliver campaigns in line with our marketing plan that build awareness, 2 change minds and opinions, prompt people to act, and build deep relationships with supporters. We aim to sustainably increase the quality and value of our Individual Giving programme by continually testing, learning and innovating.
About the Role
The Marketing Manager (Acquisition) will plan and deliver effective direct response campaigns across paid channels, to build consideration, prompt action and drive income through the acquisition of new individual donors.
A key part of this role will be to lead on the day-to-day management and development of direct response TV (DRTV) and online video which are pivotal channels within our acquisition programme. By identifying the right supporters to target and inspiring them to commit to a regular monthly donation, you'll be a key driver of our Individual Giving supporter base growth and income.
Working within multi-disciplinary teams, you'll build strong relationships and cut through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.
In this role, you will:
• Plan and execute direct response TV and online video marketing campaigns, across a range of channels (e.g. direct response TV, bVOD, CTV), with a focus on audience, to drive ambitious income targets.
• Work as part of a multi-disciplinary team to attract new supporters – using insight and data to understand our audience's needs and motivations to build long term relationships.
• Work closely with our media buying agency to approve, buy and optimise media. Manage and monitor budgets, analyse daily results and metrics to drive change as needed to ensure marketing performance against KPIs.
• Collaborate cross-squad and with partner media agency to align DRTV and online video with the broader multi-channel paid media plan and integration with our Brand campaign where appropriate.
• Plan and collaborate with in-house and/or external creative and production agencies on the development of new DRTV creative, ensuring delivery on time and within budget.
• Develop and execute creative testing strategies to inspire audience engagement and action.
• Regularly analyse and report on performance across DRTV and online video channels and audiences, providing expertise to optimise results and deliver growth.
• Support and assist with training and supervision of Marketing Executives within the team. Manage, develop and motivate members to retain, and develop capacity, creative capability and talent to provide for succession and ensure delivery of business objectives.
• Partner with Analyst squad members to assess marketing effectiveness, using data-driven insights to foster a test-and-learn approach and ensure learnings are effectively shared across the team, and recommendations implemented.
• Work with Senior Marketing Managers to manage budgets, including planning, reporting, and reforecasting.
• Partner with CRO Specialist and others, to create a seamless supporter experience by ensuring consistency across all touchpoints, driving engagement, conversion and lifetime value.
• Keeping abreast of changes within the direct response TV and online video marketplace, and ensure learnings feed into quarterly planning.
• Collaborate with Save the Children International and other member countries, sharing best practices and insights on the trends of the various activities under its responsibility and helping drive the global production of new content for TV and online video.
To be successful, it is important that you have:
• Demonstrable experience in managing and delivering marketing campaigns across direct response TV or other online video channels.
• Experience in direct response marketing including developing marketing campaigns, data analysis and audience planning.
• Project management experience with a proven ability to plan and manage activity that delivers complex projects on time and to budget.
• Experience of effectively managing external partners to drive performance and continual improvement, such as working with media agencies to plan, buy and optimise media, creative and production agencies.
• Experience of developing fundraising and/or marketing assets to drive action.
• Experience of effective management of campaign budgets, implementing most effective investment decisions in real time.
• Strong numerical and critical thinking skills, specifically the ability to analyse complex data and translate it into tangible information for strategic decision-making.
• Demonstrable expertise in managing budgets efficiently.
• An understanding of attribution and the different models that can be used.
• Strong understanding of the fundraising DRTV media landscape.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Summary
We are looking for a Fundraising Events Coordinator to join our high performing Community & Events Team. The team are driven to maximise opportunities, striving to reach ambitious targets and provide an excellent supporter experience.
The Fundraising Events team raises funds through a range of bespoke and third-party events such as One Million Steps Challenge, Swim 22, London Marathon and Great North Run. Since the pandemic, events at Diabetes UK have seen a strong come-back and we are now in a position to achieve significant and sustainable growth. The Fundraising Events Coordinator is a key role within our Engagement & Fundraising Directorate, helping deliver incredible experiences for any supporter that chooses to take on an event for Diabetes UK.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview(s) date: 28th November 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
As a Fundraising Events Coordinator you will provide an excellent customer experience to participants taking on fundraising events for Diabetes UK. The Fundraising Events Coordinator will provide professional, timely and engaging support that enhances supporter stewardship and maximises income generation.
You'll be supporting the Fundraising Events Managers, acting as first point of contact for our supporters, providing admin support through telephone, email, and social media channels. You'll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey, you'll help create amazing experiences for our event participants, from the moment they engage with Diabetes UK, building loyalty that lasts beyond event day. This role works with data through maintaining our database and you'll also need to update records on platforms like JustGiving and Enthuse. This requires accuracy and working under the requirements of GDPR.
Assigned 'lead coordinator' on high profile events, you will support the Event Manager with the development and delivery of events from setting up registration forms all the way through to post-event thanking. You'll also work with other teams and suppliers that support the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories.
You may also be responsible for management of your own projects as well as maintaining & optimising administrative systems and processes.
You will work collaboratively across the organisation to deliver events that help us achieve our mission. This is an exciting time to join us as we focus on our commitment to create a world where diabetes can do no harm.
Ideal Candidate
The successful candidate will be a confident, conscientious team player, with excellent customer service skills, who is quick to learn, highly organised and a proactive problem solver. They will have worked in a customer service focused administrative role, preferably in the charity sector. They will also have strong abilities in managing competing deadlines and organising their time effectively to prioritise workload. They will be able to effectively build working relationships with colleagues in a professional manner and demonstrate high standards of written and verbal communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Deputy Director of Programmes - WasteAid
WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.
Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.
The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society. We achieve our goals through our3 flagship programme approaches, currently delivered in The Gambia, India, South Africa, South Sudan and Uganda.
- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.
- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges.
- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development.
The organisation is less than 10 years old and has enjoyed unprecedented growth with an annual budget this year of circa £2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.
INTERIM DEPUTY DIRECTOR OF PROGRAMMES JOB DESCRIPTION
This is an interim position, but the position will become permanent in due course through a separate recruitment.
Location: Home based in UK, other European locations considered
Reporting to: Director of Programmes
Direct Reports: Country Managers, Grants Finance Officer
Key Relationships: CEO, Head of Strategy and Impact
Salary: £50-60k per annum
Location: UK Home Based with up to 25% international and UK travel
This role is a member of WasteAid’s Senior Management Team.
Purpose of Role
The purpose of this role is to ensure the effective management and delivery of WasteAid’s global programme, providing leadership, capacity building and support to WasteAid’s international programme team and ensuring effective resource mobilisation. This role reports to the Director of Programmes and supports that role in scaling, trialling and evolving WasteAid’s current programme approach.
Major Responsibilities:
Leadership and Representation
• Provide leadership and supervisory management for WasteAid’s programmes team, including mobilisation and stewardship of resources, programme quality accountability, and performance management.
• Participate actively in country programme management, coordination, and strategy meetings with Director of Programmes and members of the country team.
• Work closely with Finance colleagues to ensure timely budget development, financial planning and cost management.
• Support the Director of Programmes to actively engage with donors, partner organisations and external stakeholders to ensure WasteAid is strongly represented.
• Conduct regular field visits to support programme teams
Supporting Strategic Direction, Program Quality and Growth
• Provide cohesive leadership to WasteAid’s global programme teams ensuring that priorities and opportunities identified are in line with organisational strategy and approach which includes scaling of current programmes and the identification of further areas of intervention.
• Work closely with the Head of Strategy and Impact to support the programme team with regarding tools and strategies to ensure that programming is based on input from communities, local partners and local/national stakeholders, a thorough understanding of the context, and technical best practices
• Work with Director of Programmes and colleagues in the country programme to identify funding opportunities and support the development of competitive, responsive proposals; meet with potential partners (and donors as appropriate) to discuss current and potential funding opportunities.
• Work with the Senior Management Team to develop programme budgets, which reflect a detailed understanding of situational parameters, beneficiary needs, available resources and technical possibilities including partnership capabilities.
• Working collaboratively with the Senior Management Team, support MEAL approaches to adapt and implement appropriate monitoring and evaluation systems that enhance programme quality, increase effectiveness and measure results.
Staff Performance Management and Development
• Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, establishing a supportive environment while emphasizing accountability, providing regular and timely constructive performance feedback, and leading documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of staff.
• Work with HR to identify and implement recruitment and retention strategies.
Grant Monitoring & Partner Management
• Supervise the Grants Finance Officer.
• Support and supervise implementation of strong Project Management Cycle processes and tools including budgeting and planning and grant meetings such as Budget vs Actuals Meetings, Grant Opening, Mid-Term, and Closing Meetings, ensuring follow up on action points.
• Through the Grants Finance Officer ensure that all programmes are compliant with their respective donor regulations
• Support the Director of Programmes in having a solid partnership strategy for appropriate programmes.
• Ensure programme staff proactively maintain positive relationships with partners, including ongoing capacity building and mentoring,
Job Requirements:
· Educated to degree level, masters in a relevant subject would be desirable.
· At least 10 years of progressively responsible professional experience managing complex international development programming, ideally with a climate or environmental element.
· Demonstrated successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics.
· Strong diplomatic and coordination skills.
· Demonstrated ability for accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies.
· Proven track record of leading multi-location teams.
· Repeated, successful experience delivering appropriate levels oversight for a portfolio consisting of a variety of complex, donor-funded projects.
· Demonstrated experience in developing successful funding proposals
· Strong oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.
· Established capacity to deal with ambiguity in stressful situations.
· Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes.
· Motivated, positive individual who excels at taking initiative and is able to motive team members to produce results under pressure while maintaining a sense of humour.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IMPORTANT NOTE: We will be reviewing applications on a rolling basis and encourage you to submit your application as early as possible. We will close applications and move to the interview stage when we have a pool of strong applicants to interview, likely towards the end of October.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Movement Collaboration Lead or Senior Movement Collaboration Lead (depending on experience) will work closely with the Programme Director and the Programme Team to lead the development and delivery of an exciting emerging programme of work building collaboration for economic system change between grassroots groups and new economy organisations.
We are looking for people who are: passionate about addressing economic injustice, are excited about the role of collaboration in creating systems change and capable of creating partnerships and strong relationships with diverse stakeholders.
The first twelve months of this programme will take an action inquiry approach to facilitate a mixed group of new economy organisations and grassroots groups through a collaborative process that will develop shared knowledge and practice about how we can effectively and equitably collaborate on economic systems change work through practical experiments, facilitated dialogue and collaborative research.
The role will involve responsibilities for project managing and delivering this work including programme development and delivery, developing partnerships, changemaker recruitment and support, conducting desk research and interviews, managing and running events, supporting project related fundraising, conducting project learning and evaluation and writing a learning report about the project.
Following this first year we plan to scale work on supporting collaboration between grassroots groups and new economy organisations, subject to funding we hope this could become a permanent role.
All programme roles in the People’s Economy team support work across the programme team and we see a postholder likely working on the Action Inquiry for 0.4 FTE and supporting other work strands depending on their relevant skills, experiences and interests for 0.2 FTE.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Project Development
- Working closely with the Programme Director and the Programme Team, lead the translation of existing strategic thinking, planning and relationship building into a project plan.
- Working closely with the Programme Director and the Programme Team, contribute to business planning and fundraising for future development of the action inquiry beyond the first year.
- Working closely with Programme Director lead outreach and relationship building with new economy organisations, funders and other relevant stakeholders.
- Working closely with the Head of Community, lead outreach and relationship building with changemakers and grassroots groups for the action inquiry.
- Working closely with the Programme Director, develop a plan for learning and evaluation of the project.
Project Delivery
- Working closely with the Programme Team, coordinate the delivery of the action inquiry.
- Lead on organising the logistics and resources required to effectively deliver the action inquiry
- Working closely with the Programme Team, recruit and onboard changemakers to the project
- With support from the Head of Training, contribute to the delivery of learning and skills sessions as part of the inquiry
- Manage and execute the delivery of events as part of the action inquiry
- Maintain relationships with changemakers while they are involved in the project and act as a key point of contact
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of the project
- With input from the Programme Team and relevant project partners write a learning report at the end of the first year of the action inquiry.
- Plan and deliver a research element of the project aimed at gathering learnings from other sectors on equitable and effective collaboration.
- Working with the Programme team develop a communications plan to raise the profile of the project and share learnings throughout the year.
Supporting other work strands
- Manage (or contribute to) other projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work
- These areas will be discussed and identified depending on the appointed candidates' relevant skills, experience and expertise - examples include providing programme management support of our migrant justice programme or supporting the development of our regional work in London.
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for the action inquiry
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Lepra
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our new Global Strategy introduces some new approaches and priorities to our work, including: our first ever global Theory of Change (ToC), the most detailed Monitoring, Evaluation, Accountability and Learning (MEAL) approach ever, and a sub-strategy dedicated to research, innovation and technology: the Global Research, Innovation and Technology Strategy (GRITS). With the finalisation of the new strategy, and as part of our ongoing commitment to improving our impact and efficiency, we are now seeking a consultant to provide specialised research support and technical advice.
Job Purpose
The primary objectives of this role are to lead the transitional phase of the GRITS, creating a detailed operational plan for its implementation; support the management of the existing research portfolio ensuring technical soundness, budget adherence and timely delivery; establish a sustainable pathway for research expertise to be led by in-country professionals.
Working Relationships
- Reports to Lepra UK’s Director of Programmes and Advocacy
- Day-to-day management liaison with the Director of Programmes and Advocacy and team members of Lepra’ sister organisation in India, LEPRA Society
- Close working links and collaboration with UK Fundraising, Communications and Finance teams
- International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Strategic Leadership
- Lead the transitional phase of the GRITS.
- Identify and address any gaps or challenges in the current strategy.
- Collaborate with stakeholders to ensure alignment and smooth transition.
- Support Programmes in the design of new projects / programmes by ensuring proposals submitted are technically sound and capitalize upon learning. Lead on ethical approval applications.
- Support Programmes in identifying, maintaining and growing academic / research -related partnerships, according to Lepra’s strategic interests and capacities
- Serve as a focal point for external research contacts that have an interest in people affected by leprosy and LF.
Operational Plan Management
- Develop a comprehensive operational plan for the rollout of the strategy.
- Establish the initial GRITS processes including the Go no Go; steering group established and functioning.
- Define clear timelines, milestones, and deliverables.
- Ensure the plan is realistic, achievable, and aligns with the charity’s objectives and resources.
Support Existing Research Profile
- Review and support ongoing research projects.
- Ensure all research activities are technically sound, within budget, and on time.
- Provide technical guidance and support to research teams.
- Provide ongoing mentoring and coaching to staff and partners.
- Ensure that data sets and tools are appropriately designed and employed.
Pathway to Sustainability
- Create a sustainability plan to ensure research expertise is transitioned to and led by in-country professionals.
- Develop capacity-building programmes for local researchers and institutions
- Establish mentorship and training frameworks to support local leadership in research.
Stakeholder Engagement
- Engage with internal and external stakeholders, including donors, research institutions, and community leaders.
- Facilitate collaboration and partnerships to enhance the research profile and strategy implementation.
- Ensure transparent and effective communication throughout the transition process.
Monitoring and Evaluation
- Develop and implement a monitoring and evaluation framework to track progress and impact of the strategy.
- Regularly report on progress, challenges, and achievements to the Lepra’s leadership team.
- Adjust plans and strategies based on feedback and evaluation results.
Safeguarding
- Support the implementation of newly developed processes in relation to the Prevention of Sexual Exploitation & Abuse (PSEA) and Safeguarding (SG).
- Ensure safeguarding measures are integrated into all project activities.
Technical advisory
- Guide and advise on the implementation of leprosy and LF control tools and approaches, specific healthcare models and/or health solutions in partner countries, when appropriate and according to Lepra and donor standards.
- Provide strategic and technical advice on the development and roll-out of country programmes as well as the overall leprosy / LF programme in Lepra.
Monitoring, evaluation and impact
- Advise the programmes team on the development of appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs) and support the analysis of Lepra datasets. Advise the HPMEL on analysis of Lepra datasets. Provide technical inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
- Relevant degree level of education
Desirable
- Relevant post-graduate qualification
- Relevant professional health-related qualification
Knowledge and Experience
Essential
- Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
- Substantive experience in designing and leading research projects and of communicating research results to different audiences
- Ability to analyse quantitative and qualitative data using a range of different approaches and software and to present this information so that it may be easily interpreted by different users and audiences
Desirable
- At least ten years’ experience as a health advisor or researcher, preferably gained with an overseas development organisation or in academia, in a similar health focused role
- Familiarity with data visualisation tools and packages
- Experience with the concept and use of dynamic datasets
Skills, Attitudes and Personal Qualities
- Strong research administrative skills, specifically excel; STATA; SPSS; Nvivo and significant experience in MS Office packages
- Excellent attention to detail, and organisational and time management skills
- Excellent interpersonal skills, verbal communication skills, and confidence at presenting and representing at international global to a wide range of stakeholders
- Ability to work independently, be flexible and prioritise workload.
- Ability to travel within the UK and overseas
- Permanent resident and legal rights to work in the UK.
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.
We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.
This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.
We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!
The client requests no contact from agencies or media sales.
Job Title: Project Coordinator
Position Type: Paid
Reports to: Programme Manager
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: Five days a week, 9am-5pm
Salary: £35,700
Pension: School Food Matters matches pension contributions at 5% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days
Holidays must be taken during the school holidays
Contract: Temporary – Jan 25 to Aug 26
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Job Purpose
· To manage an exciting, new programme in Southwark implementing a whole school approach (WSA) to food
· To promote, develop and deliver the programme across nurseries, primaries, secondaries and SEN schools in Southwark
· To ensure that the programme is delivered on time and on budget
Key Tasks include:
- Onboard and line-manage a Project Officer and volunteers to support delivery, providing training as required
- Conduct desk research to group schools and nurseries using a RAG rating, based on level of support required to achieve a WSA to food
- Create a detailed project plan for delivery
- Support with the development of resources and training packages for schools
- Work with an early years’ consultant to tailor resources and training to nursery settings
· Recruit schools to take part in the programme
· Build relationships with teachers, teaching assistants, cooks and senior leaders in schools to improve the food they offer their students
· Support schools to complete school food action plans and polices
· Deliver role-specific training to key staff in schools (training provided if necessary)
· Deliver in-person engagement sessions and online workshops to support schools to achieve their action plans
· Work closely with Southwark Council’s School Food Team to support their aims through the Southwark School Meals Transformation Programme
- Maintain an excellent relationship with Southwark Council, and support with written and verbal reports
· Manage the budget for the programme in collaboration with SFM’s Finance & HR Manager
· Collect data and maintain accurate records on Airtable relating to the programme
- Work closely with our Impact & Strategy Manager and Evaluation Officer to complete all monitoring and evaluation
- Gather content for our website and social media platforms
- Keep line manager updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth-running of SFM at this time of growth
- Maintain the ethos of the charity and positively promote our work at all times
· The Project Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative, organisational and motivational skills
· Experience of planning, managing, and delivering a programme within budget
· Excellent attention to detail, and the ability to work to tight deadlines and prioritise workload
· Experience of building relationships with partner organisations and individuals
· Clear and engaging communication skills, both written and oral
· Ability to work in a team, and seek help when needed
· Excellent IT skills including excel, word and email
· An interest in food education and children’s health
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in education
· Experience of managing a team
The client requests no contact from agencies or media sales.
Assistant Building Maintenance Operative
We are looking for an Assistant Building Maintenance Operative to join the team.
The organisation is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: VAC0104 Assistant Building Maintenance Operative
Location: London (hybrid working considered after probation period)
Hours: Full-time, 35 hours per week
Salary: £25,323.47 pa plus travel to work allowance up to £3700 pa
Contract: Permanent
Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.
Closing Date: 1st November 2024
About the Role
The International Business Administration Department/Facilities Management Section is looking for a full time Assistant Building Maintenance Operative/Porter to provide support to the team. This dynamic role serves the greater IHQ building and requires a significant degree of confidentiality.
The successful candidate will work within the FM team to coordinate and support various Facilities Management tasks, including, but not limited to, small maintenance tasks, conference room set-ups, desk moves and general post room duties.
About You
The ideal candidate will have:
- Strong customer service skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Good organizational and time management skills
- Previous experience in event planning or similar (preferred)
- Previous experience in a customer service or administrative role (preferred)
You must be in sympathy with the aims and objectives of the organisation.
If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.
Other roles you may have experience with could include Building Maintenance, Building Maintenance Officer, Building Maintenance Assistant, Building Maintenance Administrator, Events Planner, Events Planning, Customer Service Officer, Administration, Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.
The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.
A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.
Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).
The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.
Purpose
- To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
- To oversee the pipeline and financial functions, working closely with our accountants and office manager
- To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
- To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
- To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
- To implement and maintain systems and processes that optimise efficiency across the organisation
- To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services
Required experience
We expect applicants to demonstrate relevant experience in the following areas:
- Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
- Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
- Drafting bids, tenders or funding applications
- Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
- Project management
- Line management
Please visit the PSHE Association website for a full job description and personal specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Self-employed, paid at £15 p/h (term-time only).
Contract: Fixed Term Contract until March 2025
Reports to: Newham Parent Carer Forum
Based at: Newham Parent Carer Forum Office, with flexibility for remote work
Hours: 12 hours per week, Monday to Friday (flexible working hours, with at least two days per month in the office).
Background
Newham Parent Forum (NPF) is a voluntary group of parents and carers of children and young people (0-25) with special/additional needs and disabilities (SEND) living in the London Borough of Newham. We provide an opportunity for parents and carers to express their views and input into the planning and delivery of SEND services.
We signpost and empower families to obtain the best possible support and services for their children. The work of the forum is supported by Contact, and we are a member of the National Network of Parent Carer Forums (NNPCF).
The work of the forum is funded by DFE and supported by Contact. ‘Contact for Families with Disabled Children’.
CB Plus (CommUNITY Barnet) has been appointed by the Forum to act as a local host and provide a range of support including recruitment.
About the Role
This is a self-employed role. We are seeking a highly motivated and organised Self-Employed Administration Officer to join our team on a part-time basis. As a self-employed contractor, you will have flexibility to manage your working hours, with a requirement to be present at the office at least twice a month. In this role, you will be the backbone of our office, providing exceptional administrative support and ensuring the smooth day-to-day operations of the forum.
We will review applications and conduct interviews on a rolling basis. If we find the right candidate, we may close the job advert early, so early applications are encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is proud to be working with a great charity as they search for an Individual Giving Manager to support them for an initial 3-month opportunity.
The Individual Giving manager will develop, grow, and manage the organisation’s supporter recruitment program through regular giving, lottery, cash, and payroll giving. They will plan and optimise activity to attract and retain supporters, using data to test and launch new products and propositions.
Key Responsibilities:
- Develop, grow, and manage the charity’s supporter recruitment program through regular giving, lottery, cash, and payroll giving.
- Plan and optimise activity in line with the Supporter Giving, Legacies and wider Fundraising strategy.
- Use supporter insight to test and launch new products and propositions to attract and recruit new supporters.
- Develop engaging content to retain, nurture, and encourage repeat giving.
- Drive successful acquisition strategies and deliver campaigns across cash, regular giving, and lottery income streams, predominantly through paid digital activity.
- Create and test new individual giving propositions and products.
- Develop engaging welcome journeys for all new supporters.
- Work across other teams to develop a conversion strategy that increases engagement, income, and Lifetime Value.
- Manage the Give As You Earn portfolio.
- Manage external suppliers, including the digital marketing agency.
- Ensure campaigns are delivered within budget and deliver against KPIs.
- Monthly finance reporting against income and expenditure.
- Create a test and learn strategy across all activity.
- Develop strong internal relationships with colleagues.
- Continuous horizon scanning across the sector to spot trends and opportunities.
Person Specification:
- Digital fundraising, specifically paid social
- Strong project management
- Exceptional communication skills
- Budget management and reporting
- Strong relationship development
- Decision making based on evidence
- Understanding of Fundraising regulations
- IT literacy with working knowledge of Microsoft Office, CRMs, and digital fundraising platforms
- Experience in Direct Marketing across online and offline channels
- Experience in supporting the development of acquisition strategies
- Experience in campaign planning and management
- Experience in data selection, analysis, and interpretation
- Demonstratable budget management
- Ability to deliver high-performing campaigns under pressure and to tight deadlines
- Experience in reviewing month-on-month analysis of activity to improve and optimise products
- Experience in improving supporter journeys and user experience
- Experience in supporter communications for stewardship
What’s on Offer:
- An initial 3-month role with the potential for extension.
- Flexible working pattern with hybrid and remote options considered.
- An extremely competitive day rate of £175 per-day PAYE + daily holiday (Inside IR35).
Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Senior Practitioner
Location: Lewisham
Salary: £30,350 – £43,675 per annum
Hours: Monday to Friday (9am until 5pm) Dependant on service needs.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.
The Role
Are you a skilled leader with a passion for supporting young people and those affected by substance misuse? Insight Lewisham is seeking a Lead Practitioner to manage a dedicated team and deliver high-quality services to individuals and families in their community.
As Senior Practitioner your duties and responsibilities will include but not be limited too:
- Oversee day-to-day service delivery within your specialist area, ensuring quality and performance targets (KPIs) are met.
- Manage and mentor a team of Recovery Coordinators and Support Workers, providing regular supervision, training, and development.
- Lead the delivery of services that meet local needs, including harm reduction, evidence-based interventions (e.g., Motivational Interviewing, CBT, PSIs), and holistic recovery planning.
- Manage a small caseload (10-15 Young People), conducting comprehensive assessments, risk management, and family involvement in recovery where appropriate.
- Ensure accessibility of services, especially for underrepresented groups, and work with service users to shape future service improvements.
- Deputise for the Service Manager when needed and contribute to strategic planning and corporate activities.
What They’re Looking For:
- Proven leadership experience, ideally in substance misuse, health and social care, or related fields.
- Strong skills in assessment, risk management, and implementing recovery plans.
- Experience delivering 1:1 and group interventions, with knowledge of best practice frameworks (NICE, Care Quality Commission).
- Proficient in Microsoft Office and data analysis to support continuous service improvement.
- Commitment to safeguarding, professional development, and delivering services that reduce harm to individuals and communities.
Why Join Them?
- Be part of a forward-thinking, supportive team dedicated to making a real difference.
- Opportunities for ongoing professional development and career growth.
- Work in a flexible, dynamic environment where you can influence service delivery and innovation.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please proceed through the following link to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Location: Turn2us London Hub (Farringdon) or Turn2us Edinburgh Hub & homeworking
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
In this pivotal role, you will enhance the Research & Learning function at Turn2us, ensuring robust Measurement, Evaluation & Learning (MEL) frameworks are developed and implemented across our work. You will lead collaborative research projects, manage a small team of three, and act as a deputy for the Head of Insight & Impact when required. You will bring organisation and rigour to our Research and Learning projects, to help drive impactful decision-making and foster a culture of learning throughout the organisation. This comes at an exciting time, as we are updating the way we understand and use insight and impact as a charity.
The ideal candidate will have a strong background in research and impact evaluation, with proven project management skills. You will be confident at adapting and communicating complex information to diverse audiences and possess excellent analytical abilities. Experience in developing co-produced research and working thoughtfully alongside individuals with lived experience of financial hardship is highly valued. You will also demonstrate strong management abilities, fostering a positive team dynamic while guiding the Research & Learning team towards achieving our goals.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 15/11/2024
Interview date: 27/11/2024
Job Title: Fundraising Officer– UK based
Contract type: Permanent – part time 21 hours per week
Salary: £28,000 FTE
Base: Remote
Reports to: Fundraiser
Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We listen, offer help and guidance and we develop projects that really can make a positive difference.
Rees Foundation delivers learning and development opportunities to public and voluntary sector commissioners, businesses, other agencies, and professionals.
The Fundraising Officer will join the charity during an exciting time as it grows and expands its business development, fundraising and income generation.
This role can be undertaken remotely so we are accepting applications from anywhere in the UK, although you will be required to attend the office in Worcestershire at least monthly.
There will be some UK travel required on occasion so the successful candidate should be willing to travel.
Position Overview
We are seeking a highly motivated and organised individual to join our team as a Fundraising Officer. In this role, you will play a vital part in supporting our fundraising efforts to advance our impact in supporting care experienced people.
The Fundraising Assistant will work closely with the Fundraiser to execute various administrative and operational fundraising activities, manage donor relationships, and contribute to the overall success of our fundraising initiatives.
We’re looking for someone with great people skills, as well as drive, initiative, and determination. You’ll excel in communication, both face-to-face and in writing, with a knack for crafting persuasive funding proposals tailored to various stakeholders. You’ll be diligent with details and accuracy and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to enhance efficiency. You will develop and maintain both internal and external contacts and be able to research and undertake analysis of funding streams, bids, and tenders and support in their collation and submission.
Responsibilities include but may not be limited to:
Prospect Research:
Conduct research on prospective donors, including individuals, corporations, and foundations, to identify new funding opportunities and support donor cultivation efforts.
Communication:
Conduct research and develop compelling fundraising proposals for trusts, foundations, corporations, and individuals. Assist in creating and distributing engaging fundraising materials, including appeal letters, newsletters, and social media content, to captivate donors and promote our fundraising initiatives.
Donor Management:
Assist in maintaining donor records, including contact information, donation history, and communication preferences, using a CRM database.
Donation Processing:
Process donations, issue acknowledgment letters, and ensure accurate recording of donations in the database.
Fundraising Campaign Support:
Assist in the planning, coordination, and execution of fundraising campaigns and events, including mailings, online fundraising initiatives, and donor appreciation events.
Grant Administration:
Assist in the preparation of grant proposals, reports, and other grant-related materials, ensuring compliance with grant requirements and deadlines.
Reporting:
Generate reports on fundraising activities, donor trends, and campaign outcomes to track progress and inform decision-making.
Administrative Support:
Provide administrative support to the Fundraiser, including scheduling meetings, preparing documents, and managing correspondence.
Collaboration:
Collaborate with staff across departments to integrate fundraising efforts with other organizational activities and initiatives.
Strategic:
Work closely with the Fundraiser to develop and implement the charity’s fundraising and income development strategy.
It will be beneficial if you have a working knowledge of the UK charity framework and Fundraising Regulatory requirements.
Joining the Rees Foundation will give you the opportunity to thrive in a diverse and passionate working environment. You will be able to develop your commercial and Foundations/Trust bid writing and fundraising skills to secure vital resources and contribute to the growth and impact of the organisation. If you are passionate about making a positive difference, we invite you to apply for this exciting role.
The client requests no contact from agencies or media sales.
Age UK is currently recruiting for a Procurement Coordinator on a permanent basis to help support the Head of Procurement in the management of all Age UK's procurement activities. This will involve managing end to end procurement processes on lower value projects with the support and guidance from our Head of Procurement, overseeing RFQ and tender activities alongside our Procurement as a Service provider and on-boarding new suppliers.
If you have good attention to detail, the ability to manage multiple projects simultaneously and are comfortable negotiating with suppliers, please review the job description below for a more exhaustive list of responsibilities.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week.
If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!
Age UK internal grade - 7L.
Must haves:
* Demonstrable experience of working in a procurement related position.
* Experience of involvement in procurement processes and procedures such as Request For Quote, Request For Proposal and Invitation To Tender.
* Proficiency in Microsoft Office suite of programmes (Excel, Word, PowerPoint).
* Ability to analyse and accurately interpret and report on financial and commercial data.
* Understanding of supplier contracting and onboarding processes.
* Working knowledge of principles of negotiation, supplier management and contract administration.
* Strong communication skills and ability to clearly present and explain complex and/or technical information.
Great to haves:
* Member of the Charted Institute of Purchasing and Supply (CIPS) or interest in future study towards CIPS qualification.
* Experience of working with or managing insurance broking providers
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.