Support officer jobs
Do you have strong administrative skills and want to make a real difference?
At Guide Dogs, we believe that every person with sight loss should be able to live the life they choose. As a Legacy Case Administrator, you will play a crucial role in helping us make that a reality by ensuring the smooth and accurate administration of legacies. By using your skills, you will contribute to one of our most significant income sources, allowing us to continue providing life-changing services.
You’ll play a key role in managing estates left by supporters, handling a caseload of legacies with professionalism and empathy, especially when engaging with bereaved families and next of kin. Your attention to detail will ensure all correspondence and legacy receipts are accurately recorded and efficiently tracked using legacy case management software. You’ll also manage the Legacy Case Team inbox, supporting case handlers by allocating new cases in line with policy. You'll continue to expand your knowledge, staying up to date with changes in probate, legislation, and best practices to contribute to the ongoing success of the Legacy team.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
This role will be based on site at our Reading Hub in Burghfield, working closely with the Legacy Team. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Transparency International (UK) are looking for a Programme Officer.
As a Programme Officer, you will be responsible for supporting and enabling the International Programmes at TI-UK (TI Defence and Security and Global Health) to operate efficiently and effectively, by delivering timely, consistent, rigorous operational support and programme administration as needed.
The Programme Officer will report to, work closely with, and receive guidance from the Project Manager to deliver the work effectively within the International Programmes.
What will I be doing?
- Compile and draft programme documentation for internal review, including preparing quarterly and annual progress reports, as well as monthly updates for donors.
- Support the Project Manager in monitoring reporting updates from Chapter partners across West and North Africa, and providing Chapter partners programmatic support as needed.
- Assist team members in identifying, tracking, and reporting on results across international programmes, ensuring all information is accurately compiled and stored in a designated location.
- Work flexibly to maintain the efficient delivery of team priorities by undertaking tasks under the guidance of team members/leads, such as supporting where needed with recruitment and onboarding, organising team meetings, and other ad-hoc programme requirements.
- Provide extensive support to fundraising colleagues at TI-UK and International Programmes by conducting research, and/or mapping of fundraising opportunities, compiling insights from past project learnings and impact evaluations, and drafting fundraising proposals as required, under the guidance of team leads.
- Compiling and maintaining a dedicated fundraising kit for the International Programmes, with support from the Project Manager and relevant fundraising colleagues.
Is the job for me?
To be successful in the role you will have a Bachelor’s degree (or equivalent experience) in Social Sciences, International Development, Management/Business, or related fields.
You will also have some experience and/or proven aptitude and ability to learn quickly in the following professional areas:
- Programme management, project management and/or administration;
- Compiling, following, and managing budgets;
- Coordinating and tracking operational workplans;
- Good initiative and attention to detail
- Conducting fundraising research and compiling insights, drafting fundraising proposals;
- Good communications skills to allow you to work closely with and supporting both colleagues across a diverse team and external stakeholders.
Why TI-UK?
Transparency International is a global movement sharing one vision: a world in which government politics, business and the daily lives of people are free of corruption. Transparency International UK is the UK national chapter of this movement. We work with the UK and devolved governments, parliamentarians, civil society and the private sector to tackle corruption at home, addressing the UK’s global corruption footprint and helping multinational companies prevent corruption by operating with integrity. We are also home to two major global programmes tackling corruption in the Defence and Security and the Global Health sectors on behalf of the wider Transparency International movement.
What can you expect from us?
A collaborative, flexible and friendly working environment where you will be provided with:
- A competitive salary for our sector
- Up to 6% contributory pension
- A 35-hour working week for full-time roles with flexibility to support your work/life balance. Our approach to blended working allows you to benefit from regular connection and collaboration. You can also request a formal change to your working pattern and work location.
- Generous annual leave: 28 days plus statutory public / bank holidays as well as a gifted winter holiday break of three to four days each December
- Enhanced leave beyond statutory requirements to support your parental or caring responsibilities
- Family friendly policies
- Additional leave to support your volunteering or community service
- Aviva Smarthealth to support your physical, mental & financial health.
- Training and Development related to your role
- Season ticket loan/ Cycle to work scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Llanelli Foodbank, operated by Myrtle House, is far more than a place where people collect emergency food parcels—it is a vital community lifeline, offering hope, dignity, and practical support to individuals and families experiencing hardship. As part of the Trussell network, we work tirelessly to ensure that no one in our community goes hungry.
Beyond food provision, Llanelli Foodbank connects people with essential services to help them move out of crisis. Through strong partnerships, dedicated volunteers, and a commitment to compassionate care, we support those in need by providing more than just meals—we offer a pathway to stability and hope for a better future.
About the Role
Llanelli Foodbank is seeking a Fundraising Officer—a passionate and motivated individual who can inspire local businesses, community groups, and individuals to contribute to the fight against food insecurity. Every pound raised means another meal on the table for a family in need, and this role is pivotal in securing the vital funding required to sustain and expand our services.
As our Fundraising Officer, you will:
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Build and maintain meaningful relationships with local businesses, donors, and sponsors.
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Develop creative fundraising campaigns that increase public donations by at least 50% within a year.
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Organise community initiatives and events that not only raise funds but also spread awareness of food poverty in Llanelli.
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Identify and apply for relevant grants and funding opportunities to support and grow the Foodbank’s impact.
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Track and report on fundraising efforts, ensuring transparency and continuous improvement.
This is a dynamic role that combines remote working with hands-on community engagement. Whether you’re networking with potential donors, running a fundraising event, or securing crucial grant funding, your efforts will directly contribute to the long-term fight against poverty in Llanelli.
Who We’re Looking For
The ideal candidate is an enthusiastic, self-motivated individual with a proven track record in fundraising. Strong communication skills, a talent for relationship-building, and an ability to engage and inspire diverse audiences are essential. You’ll need to be highly organised, proactive, and passionate about making a tangible difference in people’s lives.
Desirable qualifications and skills include:
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Experience in fundraising, community engagement, or business development.
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Knowledge of grant writing and reporting.
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Familiarity with the Fundraising Regulator’s Code of Practice.
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A valid driver’s license for travel across the community.
Why Join Us?
By joining Llanelli Foodbank, you become part of a dedicated team that changes lives daily. This role offers the opportunity to bring fresh ideas, make meaningful connections, and contribute to a movement that extends beyond food provision—we’re working towards long-term solutions to poverty and hardship in our community.
If you’re passionate about social justice and thrive on making connections, this is the perfect role for you.
Llanelli Foodbank provides emergency food, support, and hope to people in crisis, working to end hunger and poverty in the community.

The client requests no contact from agencies or media sales.
We have an exciting role as a Fundraising Officer to join our small but ambitious fundraising team. We are embarking on a significant capital redevelopment, and will raise income through trusts and foundations, individual donations and corporate supporters.
You will be responsible for supporting the Head of Fundraising with timely communications to both supporters and prospective donors, researching potential fundraising opportunities, maintaining the CRM system and reconciling fundraising accounts.
You will be involved in the creation of fundraising campaigns and be required to liaise with team members from across the organisation to gather information develop these campaigns.
The client requests no contact from agencies or media sales.
Associated Country Women of the World (ACWW) is an international non-governmental organisation which works to amplify the voices of rural women globally. Our small Central Office team work with member organisations and individuals in the UK and around the world to ensure that rural women are recognized for their critical importance in society, represented, and have a platform to influence policy makers. We combine advocacy and small-scale, women-led development projects designed by the local women who will implement them for the benefit of their communities.
This an exciting time to join ACWW in the lead up to our centenary and planning for our next Triennial World Conference in 2026.
We are looking to appoint a Communications Officer for the equivalent of 4 days per week (28 hours) to work alongside our current one-day per week social media Communications Officer to expand engagement and attract new members.
The role is to build the strength of ACWW’s communications, including website content, social media, and written copy, and help highlight the advocacy and projects work done by the organisation. This will involve building relevant and engaging content and working with other members of our team to build and deliver a successful digital strategy and contribute to our bi-annual printed magazine.
ACWW is seeking a highly motivated and enthusiastic Communications Officer to help us further develop our presence online, and to better reach audiences around the world. The successful candidate will report to the Advocacy Director and work closely with the other members of the staff team and Trustees.
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life including groups currently underrepresented in our workforce.
This role is offered as a one-year fixed term with potential to extend subject to performance and funding. If you have successful communications experience, ability to build and maintain positive relationships and are looking to work for a charity focused on championing women’s empowerment and advocating for change, we’d like to hear from you. Please see application pack for further details and to apply.
Must submit cv and cover letter to ACWW hr email by the 21 April deadline
The client requests no contact from agencies or media sales.
Job Title: Young Women and Girls Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
Responsible for : Delivering domestic abuse services and prevention services to young women and girls aged 13-24 years.
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
· 25 days paid leave plus statutory holidays (pro rata)
· A competitive pension scheme
· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
The postholder will provide outreach services within the community to provide emotional and practical support to young women and girls who have been subject to domestic abuse and sexual abuse or exploitation in order to meet their immediate needs, reduce risk and work towards long term safety and security.
This may also include young women and girls who have been involved in the sex industry or gang involvement. She will inform them of all the sources of help available to them and to facilitate their access to other support services, where it is appropriate.
She will enable access to age appropriate and age effective group work and to support the development of preventative workshops delivered to young women and girls.
MAIN DUTIES
· To provide non-judgemental, one to one emotional and practical support to young women and girls (YW&G) aged 13-25, who have suffered domestic abuse and/or sexual abuse/exploitation.
· To engage YW&G in effective one to one support designed to meet their individual needs.
· To signpost YW&G on to other appropriate agencies and support mechanisms that will help them successfully move forward.
· Complete risk assessments and develop risk management plans to address the risk of harm.
· Undertake safety planning with YW&G to reduce levels of risk.
· Complete needs assessments and individual support plans with the YW&G to ensure their emotional and practical support needs are being met.
· To empower YW&G who have been victims of domestic/sexual abuse/exploitation to take control of their lives and make their own decisions.
· To assist YW&G to access relevant services and agencies within their local area such as housing, counselling, debt, legal advice, health, training, education and support groups.
· To refer service users onto other support services available in Pathway, if appropriate e.g. counselling, legal clinics.
· To work with other services within Pathway Project to deliver the most effective support possible.
· To work in partnership with other agencies and to advocate for YW&G to ensure their needs are being met.
· To advocate on behalf of YW&G, accompanying them to appointments, if appropriate, and ensuring that their wishes and feelings regarding the provision of those services has been taken into account.
· To help develop a programme of group work for YW&G looking at issues such as sexual exploitation, sexting, revenge porn, social media, grooming, healthy relationships and substance misuse.
GENERAL
· Manage an appropriate caseload.
· Maintain, update and keep accurate and factual case records.
· Keep other relevant agencies informed about important changes in YW&G situations, within information sharing protocols.
· Note and feed back to other agencies any consistent difficulties YW&G are having accessing their service, or failures to engage.
· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
· To work within the policies and procedures of the organisation.
· Develop and maintain effective communication systems with key partners including Police, CPS, court service, social services, education, health, victim’s gateway, witness service, voluntary sector organisations, CAFCASS.
· Participate in team meetings.
· Provide specialist advice to other workers and agencies.
· To participate in networking opportunities.
· To provide monitoring and reports as required.
· To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of supporting clients in any form.
Has an understanding of the issues facing YW&G.
Experience of working with vulnerable clients.
Experience of and an understanding of Safeguarding practice.
The ability to use initiative and be self directed in their work .
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work to prevent violence against
YW&G.
Desirable
Confident presenter and deliverer or group workshops .
Ability to write and deliver workshops that are informative, fun and age appropriate for YW&G.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Experience of or the ability to work with challenging individuals or situations
Experience of multi-agency working.
Knowledge of working in the third sector .
Ability to manage a crisis situation and remain calm and in control.
Please complete the application form and attach a CV & Covering Letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.
We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.
Key Tasks
- Lead and deliver projects as part of a high-quality programme of support and development for the Voluntary, Community and Social Enterprise Sector and Communities in Buckinghamshire. (See appendix)
- Lead on specialist knowledge areas, including supporting the leadership team to develop strategies, policies and procedures, and advising/training VCSE organisations on the subject. (See appendix)
- Support the leadership team in the design, development and planning of the programme.
- Develop volunteering roles and recruit, induct and supervise a team of volunteers and associates to support the programme.
- Develop and deliver outreach and engagement activity to community groups and local charities.
- Induct and train new staff and volunteers about your areas of responsibility.
- Manage relationships with a wide range of stakeholders across the public, private and voluntary sectors to support the development of the programme and delivery of programme objectives.
- Represent and advocate for the charity and the voluntary and community sector, at partnership or public meetings and events.
- Develop and secure income sources, including grants and commissions and commercial income generation.
- Identify and develop partnership opportunities and manage relationships with funders and other key stakeholders.
- Support the leadership team to prepare budgets and plan and manage the allocation of resource to ensure the efficient and effective delivery of the work programme.
- Giving advice on fundraising and bid applications
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
Base of Work
Hybrid typically minimum 1 day per week at Community Impact Bucks’ Office near Aylesbury with the rest working from home. This role requires attendance at local community events across the county, occasionally in the evenings or at weekends, so you must be able to travel throughout Buckinghamshire.
Please refer to the Job Description for more information.
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 22 April 2025.
Interviews will take place in person at our office in Weston Turville.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.



The client requests no contact from agencies or media sales.
The Diocese of Chester is seeking to recruit a Property Officer to assist and support the Property Manager in providing efficient and effective management of the Diocese's property portfolio.
The successful candidate will be an excellent administrator, with working knowledge of spreadsheets. They will be able to deal with people sensitively and tactfully. Sympathy with the ethos of the church of England is essential.
The role will be based in Church House at Daresbury Park, Warrington, with some hybrid working available
The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.
Closing date: Tuesday 6th May 2025
Interviews: Friday 23rd May 2025
The client requests no contact from agencies or media sales.
Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?
Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.
The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team.
You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.
This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.
About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.
As the Adult Carers Team Leader you must be:
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Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)
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Skilled at using IT, including Google Suite and Zoom.
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Experienced working with vulnerable adults and those with complex needs.
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Willing to travel within Lambeth
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Willing to undergo a Disclosure and Barring Service check
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Permanent contract
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Holiday pay and pension
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Travel reimbursed
Closing date: 9am Friday 2nd May
Interviews: Thursday 8th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A skilled project manager and technical advisor, with a proven ability to work with external stakeholders, you will work in support of the Technical Manager to manage the technical aspects of Leaping Bunny and other organisational programmes. You will have excellent administrative skills gained in a customer-facing environment, including the ability to deal with multiple complex enquiries in a calm manner.
From the provision of technical advice and guidance to existing members and prospective new joiners, to supporting complex third-party supply chains; your meticulous approach, eye for detail and flexibility will help advance the organisation’s Vision, Mission, and Values.
You will act as a main point of contact for all Leaping Bunny technical enquiries and other potential new programmes, and in doing so, you will enjoy dealing with a wide and diverse range of people mainly via phone/email/video calls.
Your energy, commitment and experience will help propel the department and organisation successfully forward; and in doing so, you will help end testing on animals worldwide.
The client requests no contact from agencies or media sales.
Fancy flexible working for a great cause? Kidscape can offer you a small, friendly team and the chance to make a difference to bullied children.
What's the role?
The Administation Officer is vital to the efficient functioning of several areas of our work. You will work closely with the Director of Finance and Director of operations, assisting with Financial, HR, operational and general administration.
What are we looking for?
Essential:
Passion for the vision and mission of Kidscape
Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people
Experience of working in an administrative role
Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently
Excellent attention to detail in filing and collating information
Ability to work independently and as part of a team
Committed to diversity and inclusion and upholding organisational values
Excellent IT skills
Unwavering willingness and ability to learn new systems
Reliable, committed, and hands-on
Experience in Microsoft Office and other applications
Experience in finance and HR administration
Experience managing invoicing systems
A passion for supporting children and young people
Desirable:
Experience in Xero software or similar financial management software
Ability / confidence to use database / CRM systems/ Salesforce
An understanding of bullying behaviour and its impact on young people and their families
Experience of anti-bullying prevention workshops or programmes within a school environment
Please see our job pack for more information.
The client requests no contact from agencies or media sales.
Role Context and Purpose
Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolster its support to the organisation, ensuring it delivers safe and high quality services.
The post holder, line managed by the Finance and Resources Director, will join the Finance Assistant and Central Services Coordinator in providing additional resource to the centralised function. Whilst the specific focus of the role will be by way processing payroll and employee expenses, due to the size of the team, there is an expectation that they will work closely with the Central Services Coordinator and Finance Assistant providing additional support to those roles when needed. This is an up to 28 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.
Main Duties and Responsibilities
Management and delivery of Gaddum’s monthly payroll for all employees:
- Collating information and inputting into company system
- Ensuring accurate and timely processing of salaries including adding new starters, processing leavers, and any other contractual changes
Management of pension scheme:
- Ensuring compliance with auto-enrolment pension
- Adding new starters and processing leavers with the pension provider along with any changes that might impact pension
- Updating pension provider with any monthly contributions
- Supporting employees with payroll queries and investigating discrepancies
- Prepare salary reports to management, explaining key reasons for variances to budget
- Processing and payment of employee expenses on a bi-weekly basis
- Regular cover for Central Services Coordinator on their non-working days and during periods of leave
- Support Finance Assistant during periods of leave and busy periods
- Provide Administrative support with Central team
Other Duties and Responsibilities
- To meet regularly with Finance & Resources Director for supervisions
- Undertake additional duties within competence of post holds as required by the Finance & Resources Director
- Flexible approach to working patterns and in-office working days
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Are you passionate about building relationships, inspiring philanthropy, and making a lasting impact? Gloucester Cathedral is seeking a dynamic and ambitious Development Officer (Individual Giving) to join our dedicated Development Team.
This is a unique opportunity to play a key role in growing and managing the Cathedral’s individual giving income streams. Working closely with the Head of Development, you’ll implement and develop our regular giving and mid-level donor programmes, ensuring our supporters feel valued and engaged. You’ll also lead on donor stewardship, conduct prospect research, and play a pivotal role in managing our new CRM database.
Gloucester Cathedral is an iconic heritage site and a place of inspiration, faith, and community. Our ambitious fundraising campaigns, including In Tune: Music and Organ and The Cloister Project, aim to protect and enhance this extraordinary space for generations to come. Your work will directly contribute to preserving history while shaping the future.
We’re looking for highly personable individual who has experience in fundraising, marketing, or supporter engagement, and a track record of delivering excellent donor care. The successful candidate will have strong communication skills, a proactive and enthusiastic approach, and a willingness to work as part of a close-knit, supportive team.
This is a fantastic opportunity for a motivated and relationship-driven professional to take their next step in fundraising. If you’re ready to help shape the future of Gloucester Cathedral’s fundraising efforts, we’d love to hear from you!
Closing date is 9am on Monday 28th April 2025
Interview date in Gloucester 9th May 2025
Please note that CVs are not accepted.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
The Information Officer is an exciting one-year fixed role at MDUK, that will sit within the Services and Support Team. You will be responsible for supporting the Information Coordinator to update, develop and maintain our portfolio of high-quality information resources, across various formats such as print publications and digital platforms. With a key focus on practical, welfare and lifestyle information.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
NB Interviews likely to be held on Friday 9 May
Please download the job description to see full role responsibilities
The client requests no contact from agencies or media sales.