Support Manager Jobs in Oxford, Oxfordshire

We are seeking a dynamic and passionate Training and Engagement Manager to join our Education team, working primarily in London and the South East. The ideal candidate will have a strong background in education and a proven track record of delivering impactful training programs. You will also have experience of engaging with a wide range of stakeholders, developing and delivering a sales pipeline and working as part of a team to deliver targets. If you are a motivated self-starter with excellent communication skills and a passion for making a difference in the lives of young people, we want to hear from you!

Main Role & Responsibilities

As our Training & Engagement Manager: London & South East, you will be an active member of our Programmes team and work across our portfolio of programmes with particular focus on the Education programme. 

You will be responsible for stakeholder engagement, developing relationships and promoting Ygam training in London & the South East. You will recruit suitable delegates to workshops, working closely with a range of stakeholders from the education sector. 

You will provide training both face to face and online, with responsibility for delivering our assured workshops and promoting our work at conferences and events. You will also be able to demonstrate the impact of your work by collating case studies and evidence, supporting the programme's achievements.

Please note that this role will involve regular travel in London & the South East, and occasional travel across the UK.

Join our clients team to oversee and enhance the entire membership lifecycle. This role is pivotal in managing membership applications, renewals, and accreditation processes, coordinating closely with voluntary assessors and committees through their CRM and software systems.

In this role, you'll lead the registration and accreditation team, ensuring efficient membership renewals, managing enquiries, and coordinating lifecycle communications. Responsibilities include overseeing member applications, maintaining registrant integrity, supporting assessment panels, and handling CPD audits. Additionally, you'll manage CRM processes related to memberships, address system issues, support financial workflows and provide insightful reports to the Board. As a team leader, you'll also line manage, develop and guide one team member, ensuring they are well-trained and that all processes run smoothly and efficiently.

Experience Required:

• Strong background in membership operations
• Proven experience coordinating customer service functions
• Familiarity with registration and professional recognition processes
• Experience in managing one or more direct reports
• Experience with CPD audits and course accreditation administration

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Finance Manager | £300 - 350 per day | 6 months + | Fully Remote / Home Based

For the UKs largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting an Interim Finance Manager for 6 months +. This role will provide high quality financial information and analysis to stakeholders, supporting decision-making. This is a highly commercial role and will ensure service quality is maximised, and financial performance targets are achieved. The Finance Manager will manage a Management Accountant and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.

Main Duties:

• Partner with stakeholders ensuring robust business plans and financial targets are achieved
• Work with Senior Finance Managers to identify risks and opportunities impacting the delivery of business plan performance
• Partner with stakeholders to present and interpret financial and non-financial analysis, assisting in decision-making
• Support the business in planning and implementing cost and performance improvements
• Review, assess and report on performance to budget and forecast and provide monthly key variances in budget, actual and forecast and key KPI variances for consolidation
• Support and lead annual divisional budget setting process and the production of annual forecasts
• Support year-end closedown processes, supporting the annual report and accounts
• Work with external commissioners and funders in providing reporting and financial returns
• Drive continuous improvements to processes, automation and financial controls
• Line manage and develop the Management Accountant

Person Specification:

• CCAB Qualified with substantial experience of working in financial management across a complex organisation
• Experience producing management accounts, budgets and forecasts
• Experience supporting annual accounting cycle and longer-term financial planning requirements
• Experience of financial planning, costing, and option / investment appraisals
• Experience of planning, reporting, and supporting budget holders
• Ability to work proactively in a fully remote / home working environment
• Experience supervising or managing staff
• Excellent Excel and ideally Agresso BW experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Prospectus is excited to be working exclusively with Lupus UK in their search for a Finance and Resources Manager to take lead responsibility for the effective and efficient day to day operation of the organisation's finances. This is a part-time (4-days a week), permanent role offered remotely, hybrid or office based.

Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. Lupus disproportionately affects women and people from Black African, Caribbean, and Asian ancestries. Around 50,000 people in the UK are thought to have lupus (approximately 1 in 1000).

LUPUS UK is the only national charity supporting people living with lupus and those that care for them. We hold an ambition for a world where people with lupus can live full and active lives. We work hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively.

Reporting to the CEO, the Finance and Resources Manager will ensure the effective, accurate and efficient day-to-day management of all financial matters, including preparing monthly management accounts and cashflow forecasts. The postholder will be responsible for providing strategic financial advice and analysis to the CEO and Board by preparing and presenting finance papers. Additionally, the postholder will lead on the relationship with Landlord, HR, IT and legal service provides. The Finance and Resources Manager will play a full role in the senior leadership team, contributing to the overall development of organisational capacity.

To be successful, you will have considerable experience of day-to-day financial management in a comparable role. You will have detailed knowledge of accounting principles and proficiently in accounting, with an accounting qualification beneficial, but by no means essential. You will have demonstrable charity sector experience, including strong knowledge of Charity SORP, gift aid claims and restricted/unrestricted charity funds. You will have excellent communication skills, able to be a strong team player and contribute to the overall development of the organisation.

To discuss this role further, in the first instance please apply with your CV only.  Strong candidates will be contacted for a more in-depth conversation and the full job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

Please note that role will involve regular travel across the North East region and occasional travel across the UK. 

We are seeking a Training & Engagement Manager to work across our portfolio of programmes, particularly focusing on Education in the North East of England and our Parental Engagement Programme. You will be creative, adaptable and proactive, with the ability to work remotely, autonomously and as part of a small team. The ideal candidate will have a strong understanding of the education sector and awareness of parental engagement, including looked after children services, as well as excellent interpersonal skills, and a commitment to supporting families and young people. 

Main Role & Responsibilities

As our Training & Engagement Manager, Parents & Education, you will be an active member of our programmes team and will work across our portfolio of programmes, with particular focus on the education and parental engagement programmes.

You will have responsibility for stakeholder engagement, developing relationships and promoting Ygam training in the North-East of England (Education) and nationally (Parents). You will recruit suitable delegates to workshops, working closely with a range of stakeholders from schools, youth organisations, children’s services to parents and carers.

You will also provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will work with organisations to collate case studies and evidence, supporting the programme's achievements and our overall impact.

Role Summary

Are you passionate about transforming school food and ready to make a significant impact on the food system? As the Fundraising Manager concentrating on major donors & corporates, you will play a pivotal role in scaling School Plates, our flagship UK programme, aimed at making school menus healthier and more planet-friendly. With our School Plates Awards and Global Plant-based School Food Network both expanding rapidly —currently working with 70 major school caterers feeding over 1 million children daily —you’ll drive growth by securing crucial funding from major donors and corporate partners.

You’ll be an experienced relationship builder, a driven and enthusiastic self-starter, and an excellent project manager who shares our ambition to revolutionise school food. Are you  passionate about improving school food and changing the food system? Can you match our ambition?

Job Details

Reports to: Director, UK
Location: Remote (home-based), UK
Key relationships: UK Director, UK Head of Programme, International Fundraising Manager, International Grant Writing Manager, other relevant internal departments and external stakeholders
Hours: 32-40 h per week
Salary range: £40-42,000 (based on 1FTE) depending on experience 

Responsibilities

• Lead and innovate UK fundraising efforts, focusing on major donors and corporates.
• Develop a creative 3-year fundraising strategy and set actionable annual and quarterly objectives.
• Cultivate and expand relationships with new major donors, moving them along a prospect pipeline.
• Support the stewardship of existing major donor relationships, ensuring continued and increased support.
• Draft compelling theories of change, cases for support, and other key materials.
• Manage our visionary ‘donor circle’ initiative.
• Build and strengthen corporate partnerships, crafting tailored cultivation plans.
• Support the writing of successful grant applications and reports, as needed.

Qualifications

• 5+ years of fundraising experience, ideally within an NGO or a related field.
• Proven success in securing significant funds from donors or corporates.
• Exceptional project management and organisational skills and the ability to write strong proposals and reports 
• Strong interpersonal and communication skills with a confident and engaging presence and an impact driven mindset 
• Significant experience in researching and developing strong stakeholder relationships
• Ability to travel nationally as needed.
• Deep passion and commitment for ProVeg’s mission

Preferred: 

• Knowledge and understanding of the plant-based food sector.
• Membership of a professional fundraising body

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support.
• Mindfulness programme - free Headspace account.
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: Open until filled
Start date: As soon as possible

Ready to Make a Difference?

If you’re excited about leading transformative change in school food, we’d love to hear from you. Application infos below. 

Further information

Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.). We will be interviewing on an ongoing basis until the position is filled.

The recruitment process consists of: 
1.    Online Cognitive Aptitude test + Personality test
2.    Online trial task
3.    Interview with Senior Management

Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.

Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.

We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.

We are now seeking a Communications and Campaigns Manager who will be a creative thinker able to Think Big and Act Wild whilst managing the timely and effective delivery of communications campaigns, projects and events, increasing our advocacy and fundraising impact.

The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications and Engagement team and use your strong collaborative skills to work effectively with our Catalyse, Influence and Fundraising teams to create powerful, transformative communications and campaigns.

You will be results driven and enjoy managing multiple communications projects across different channels in order to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.

Job purpose:

To lead the design, development and delivery of Rewilding Britain's integrated communication campaigns, projects and events, enabling the charity to engage with its target audiences and encourage measurable impact across rewilding practice, policy and fundraising.

Line Manager: Director of Communications and Engagement

Line Management Responsibilities: No line management. The post holder will have responsibility for maintaining management of freelancers, agencies and partners.

Your responsibilities will include:

Communications campaign development and management:

• Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action across rewilding practice, policy and fundraising.
• Work closely with the Communications and Engagement team to develop aligned messaging and campaign assets and to deliver these across owned, earned and paid channels.
• Lead on the creation of compelling campaign assets and content (e.g. polls, petitions, online actions and campaign toolkits).
• Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
• Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence led.
• Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
•  Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
• Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.

Communications projects and events management:

• Organise, plan and deliver our involvement at online and in person events that will help to encourage action across rewilding practice, policy and fundraising (e.g. exhibition stands at party political conferences or corporate fundraising events).
• Design, deliver and project manage cross-organisational communication activities which will raise the profile of Rewilding Britain (e.g.World Rewilding Day, anniversary events).
• Support the Catalyse, Influence and Fundraising teams with the communication requirements for events (e.g. Rewilding Network conferences, fundraising dinners, panel debates, report launches).

Cross-functional collaboration:

• Work closely with the Catalyse, Influence and Fundraising teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for influencing policy, fundraising and Network membership growth.
• Support the broader Communications and Engagement team to implement strategically aligned locally focused communications activities, projects and events for England, Scotland or Wales.
• Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
• Represent Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more to advance our communication and campaign objectives.

Communication innovation and improvement:

• Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
• Implement feedback and lessons learned to refine and improve our communications and campaigns approach.

Skills, experience and behaviours

Education

Essential

• An undergraduate degree or equivalent professional training or at least 6 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns, Environment, Ecology, Conservation)

Desirable

• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)

Experience

Essential

• At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
• Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
• Experience in managing communication projects resulting in effective events or activities.
• Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
• Experience of evaluating communications and campaigns and measuring impact.
• Experience in managing budgets and financial planning for campaigns.
• Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
• Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
• Experience working in a sector relevant to rewilding, and understanding of the rewilding landscape and the rewilding movement.

Desirable

• Understanding of the workings of national, local and devolved governments. 
• Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context. 

Skills

Essential

• Exceptional verbal and written communication skills for effective engagement.
• Strong organisational skills with experience in managing multiple projects and deadlines.
• Ability to work collaboratively with cross-functional teams and external partners.
• Ability to use digital campaigning tools.

Personal qualities

Essential

• Proactive, creative and flexible approach with a positive ‘can-do’ attitude.
• Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
• Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
• Creativity, with the ability to unlock innovation as an individual and a team player.
• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
• Understanding of the workings of national, local and devolved governments.
• Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context. 

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

Terms and conditions and staff benefits

The role is a full-time, 5-day-week (35 hours) position.

The salary is £38,000 - £43,000 per annum depending upon experience.

There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.

Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.

We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.

Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons

Salary: £40,000 - £44,000 per annum
Location: Home-based OR office-based in Glasgow or Sheffield (with hybrid flexibility up to 3 days a week from home)
Hours: 35 hours per week

As the Community Fundraising Manager for this household charity brand, you'll play a central role in helping them support those affected, through innovative community fundraising strategies that inspire and engage. There is opportunity to significantly grow income in areas of the patch across Scotland, North and Midlands.

What You'll Do as a Community Fundraising Manager:

• Lead & Innovate: Guide your team to success, driving the community fundraising programme across your region and beyond. Your creativity and insight will shape the strategy for sustainable income and new supporter engagement.
• Exceptional Supporter Experience: Focus on delivering a top-tier experience for fundraisers through targeted supporter journeys, engaging events, and personalised communication.
• Team Leadership: Manage a team of six, including two direct reports, and inspire them to excel, creating a positive and inclusive work environment that brings out the best in everyone.
• Data-Driven Strategy: Oversee fundraising operations, reporting, and analysis to ensure that insights are at the heart of decisions, helping to grow income from both new audiences and loyal supporters.

About You:

• Your previous experience in community or relationship fundraising has equipped you with the skills to build effective strategies and exceed income targets.
• You are skilled in team leadership, bringing a supportive, hands-on approach to help your team achieve their best.
• With a focus on stewardship and data-led decision-making, you know how to build relationships that translate into meaningful support.
  

Apply today to become the Community Fundraising Manager for this fantastic health charity and support many lives affected by a terrible disease. If this sounds like you, please do get in touch and we look forward to speaking with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Known internally as Relationship Manager

Location: Home - Based covering London and East Anglia. Candidates should ideally reside in the area as there is a requirement to be able to travel across London and East Anglia to attend meetings, events and trainings

Hours: 35 hours per week

Contract type: Permanent

Salary: £33,607 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
• Someone with a growth mindset who is solution focused, that can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:

Applications by midnight Sunday 3rd November. 1st Interviews held online on 11th and 12th November and 2nd Interviews potentially held face to face on 19th November in London.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please get in touch with the HR Team.

We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.

About this role

This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.

As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.

Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.

It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.

Main responsibilities:

1. Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
2. Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
3. Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
4. Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
5. Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
6. Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
7. Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
8. Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
9. Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
10. As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.

Skills and competencies:

1. Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
2. Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
3. Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
4. Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
5. An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
6. Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
7. Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
8. Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
9. IT literate and competent using Office applications, the internet and CRM/database/recording systems;
10. Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.

Other information

As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.

This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

We currently have an exciting opportunity for a Training and Support Worker to lead and support The Mason Foundation’s future growth and development by providing and delivering training to a variety of audiences.  The role is home based - with requirement to travel (ideally, candidates will be located in the ‘South Central’ area of England, including Buckinghamshire, Berkshire, Hampshire, and surrounding areas).  Hours - 30 -37.5 hours, available as a part-time or full-time position. 

Through our programmes we reduce inequalities, empower communities, and drive meaningful, sustainable change.The Mason Foundation delivers people centred services, projects and training, through its specialist wellbeing and employment programmes including:

· The Mason Mile – supporting inclusive, community led starting point physical activity centred around ‘1 Mile’

· Propel - supporting young people with learning disabilities, into meaningful and sustainable employment.

· Bespoke Community Impact Projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.

As the Training and Support Worker, you will play a pivotal part in the development of our programmes and training, through sharing partner insight, understanding the latest evidence and landscape of workplace inclusivity and keeping abreast of other providers in this space. You will be required to travel regularly to deliver face to face training within the community, education settings and workplaces.   

You will have a track record of working within learning, development, community engagement or similar, ideally with experience of supporting communities with additional needs.

You will be a strong, passionate, and inspiring facilitator, driven to deliver impactful training. You will be a skilled communicator, confident in using a variety of methods to engage and empower others from a broad range of backgrounds and settings.

You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.

The Training and Support Worker will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.

In return, you get to work for a great, growing charity with like-minded people with a competitive salary.

All offers of employment are conditional upon you signing the contract of employment and:

· Two satisfactory references

· Proof of attainment of qualifications

· Evidence of your right to work in the United Kingdom; and

· If applicable, satisfactory Disclosure and Barring Service (DBS) check.

Proposed Week of Interview: w/c 18th November 2024

The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Leader. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. 

We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

Developing and delivering a new corporate fundraising strategy to maximise engagement and income.

Do you have a proven track record in corporate fundraising or business development?

Are you looking for an opportunity to further develop your skills within a highly supportive and successful fundraising team?

Corporate Partnerships Manager
Two-year fixed-term contract
Full-time (substantial part-time considered)
Hybrid role
Salary £33,000 to £35,000 per annum depending on experience

Lymphoma Action is looking for a Corporate Partnerships Manager to join our team of passionate and friendly fundraisers. This new role will take a strategic approach to growing strong relationships and sustainable income from both our pharmaceutical and non-pharmaceutical corporate supporters.

We’re looking for someone with a can-do, confident attitude and a strong understanding of the corporate world and what it takes to find and build these important partnerships. This is the perfect role for you if you have:

• Experience of working in corporate fundraising or business development
• Strong communication and presentation skills with the confidence to deliver verbal pitches to potential supporters
• Excellent proposal and report writing skills with the ability to present a case for support in compelling, emotive and creative ways
• Excellent people skills with the desire to build a career in the fundraising sector.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced entitlements to sick pay and paternity/maternity leave. Download the Recruitment Pack to find out more. 

We are the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our key values, as well as prioritising a creative, inclusive and supportive environment. 

This is a hybrid role, offering the flexibility of office-based and home-working. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period.

Closing date: Monday 11 November
Interviews: Thursday 21 November

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

Lymphoma Action is a registered charity in England and Wales (1068395) and in Scotland (SC04850).

No agencies please.

Job Title: Known internally as Relationship Manager

Location: Home - Based covering Wales. Candidates should ideally reside in the area as there is a requirement to be able to travel across Wales to attend meetings, events and trainings

Hours: 35 hours per week

Contract type: Permanent

Salary: £33,607 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
• Someone with a growth mindset who is solution focused, that can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:

Applications by midnight Sunday 3rd November. 1st Interviews held online on 11th and 12th November and 2nd Interviews potentially held in person on 18th November in Cardiff.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please get in touch with the HR Team.