Support Jobs

Family Support Team Leader (Family Hub Outreach Service), 28 hours per week, £35,012 per annum pro-rata (including London weighting), Central & East London.  Fixed term to end March 2026

This is a highly rewarding role for a Team Leader to manage and coordinate the Outreach Service and other projects in Central & East London area, including recruitment, training and line management of staff and volunteers for the projects. The Team Leader will manage and deliver the Outreach service, for parents (of children 0-5 years) but this may change in future and will work closely with the Befriending Services.

We are looking for someone who have management experience for staff and can work under highly pressurised circumstances and competing demands. Experience of home visiting vulnerable families, excellent I.T skills and presentations skills with ability to engage with different audiences are essential.

You are required to have experience of writing reports to a high standard, collating data and information in an accessible format as well as ensuring can bring team on board to achieve targets and milestones in timely manner. Engaging in leadership meetings and representing Family Lives, experience of safeguarding and commitment to equal opportunities and diversity are essential.   

The salary for 28 hours per week is £28,010.08 per annum

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

If you have any questions, please contact Fatima Ahmed, Area Manager after 1st July.

Closing Date: Sunday, 21st July 2024

Interview Date:  Week commencing 29th July 2024

Job Title: Supporter Care Manager

Reporting to: Director of Fundraising

Hours of work: 37.5 hours per week

Salary: £35,000 per annum

Closing Date: 12 July 2024

Location: Royal Trinity Hospice, Clapham (Hybrid)

About Compton

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.

Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.

Vacancy

Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.

The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team. 

The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.  

The successful candidate will be expected to:

• Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
• Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
• Ensure that the best donor experience and journey is in place across all income lines.
• Work closely with the Database Manager to identify and implement process improvements and where possible system automations. 
• Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
• Provide timely and accurate reporting to the Director of Fundraising.
• Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
• Work as part of the wider Fundraising team providing support and participating in other duties where required.
• Work in a hybrid model of some days in the office and others from home.

Required experience, knowledge, skills and characteristics:

• Experience of delivering excellent supporter care or customer care in a charitable or commercial setting. 
• Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
• Experience of managing a team to deliver excellent supporter or customer care. 
• Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
• Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
• Strong organisation and evaluation skills and ability to prioritise workflow and resources.
• Desire to exceed expectations and deliver the best supporter experience and journey.

Desired experience, knowledge, skills and characteristics:

• Experience of training and mentoring others to ensure the best donor experience.
• Automation of imports from various fundraising platforms.
• Experience of mapping donor journey and fundraising logistics processes.
• An understanding of Direct Mail processes and logistics.
• A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.

Company benefits

• Annual leave 25 days plus bank holidays
• Non-contributory life assurance scheme
• Standard Life pension scheme with Company contributions starting at 3%
• Employee Assistance Programme - offering free 24/7 support & counselling and advice

Mental Health Support Worker

Are you passionate about making a positive impact on the lives of individuals facing mental health challenges?

Do you thrive in a supportive and compassionate environment, where you can truly make a difference?

If so, we have an exciting opportunity for you! We are looking for a driven person to join the Mental Health Team to support our members from the Gypsy and Traveller community across West Yorkshire.

Position: Mental Health Support Worker

Location: Office working at Cross Green Leeds and travel to other areas of West Yorkshire

Hours: 35 hours per week

Salary: £27,412.50 per annum

Contract: 12 months in the first instance (subject to funding)

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.

Closing Date: 8th July 2024

Interview days: 15th and 16th July

The Role

The Mental Health Support Worker will provide flexible, practical, holistic, and accessible support to Gypsies and Travellers across West Yorkshire to improve and promote mental wellbeing. The provision will be based on the organisation’s values including helping people to help themselves and the organisation believes everyone is equal and can be included. 

You will be part of a small and dedicated mental health team at the organisation, contributing to its effective running through outreach and good communication with colleagues and members.  You will be working in partnership with other agencies in the field of mental health, the post holder will work to ensure increased accessibility to mental health support services, reflecting on and implementing best practices. The post holder will work within an agreed monitoring framework for the service and for the organisation.

About You

As Mental Health Support Worker you will need to live and breathe the charity’s values through your work and have the following experience/skills: 

• Mental health assessment skills including risk assessment and support planning
• Case management experience including managing referrals and case load to agreed targets and timescales
• Experience of working with people experiencing enduring mental health issues, mental distress and complex needs
• Experience of recording, monitoring and evaluation

Ideally, you will be a car driver with valid driving licence as the role may include meeting members, partners or external services in other venues in Leeds

Training can be provided for the right candidate and you will receive a comprehensive and supportive induction. Support and professional development will be there throughout. 

PLEASE NOTE: CV’s will not be accepted for this role, you will be redirected through to the charity’s website where you will need to complete their application form

About the Organisation

You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile.  Recognised as being innovative, brave and creative.  The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.

You may also have experience in areas such as Advocacy, Human Rights, Community Work, Housing, Safeguarding,  Mental Health, Support Worker, Inclusion Health, Crisis Support, Welfare Rights, Advice, Accommodation, Outreach. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Hounslow Young People Service Chiswick.

£22,120.00 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting for Enhanced Support Workers to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.

This role requires working on a rota pattern encompassing mix of shifts between 07:15- 15:15 & 13:45 - 21:45, including weekends.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

FOR FULL JOB DESCRIPTION PLEASE SEE OUR WEBSITE

About you:

A passion to support young people to reach their potential, succeed and thrive independently given the right support with a 'can do' attitude

A strong customer focus and commitment to putting customers' interests and voices at the heart of all aspects of provision

A commitment to asset based approaches - considering what matters to individuals, not just what is the matter with customers

An outcomes focus and approach to working

Strong self-awareness and commitment to acting as a positive role model

A commitment to non-discriminatory practice and to promoting equality and diversity

A commitment to acting as a corporate parent in all aspects of practice where applicable

A commitment to effective joint working with partners to meet customers needs

A strong sense of personal accountability

The ability to critically reflect on practice to improve future approaches

Engage in learning and development activity to increase knowledge and skills

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Ability to adapt to challenging environments

Excellent communication skills both verbal and written

Ability to plan, manage and evaluate outcome focused activities and support programmes

Interpersonal skills to build relationships with young people in 1:1 and group settings

Strong personal resilience and excellent teamwork skills

Desirable:

Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Exciting Job Opportunity: Project Support Officer with the VCS Alliance

Are you passionate about making a difference in the community? Do you thrive in dynamic environments where your organisational skills and proactive attitude can shine? If so, the VCS Alliance wants you to join our team as a Project Support Officer!

About Us:

At the VCS Alliance, we are committed to empowering communities and driving positive change through our diverse range of projects and initiatives. We work in partnerhip with our cross-sector colleagues, to develop exciting, innovative and ground breaking responses to community health needs, and support our diverse voluntary and community sector organisations to put these exciting programmes into action.

Basic Requirements of Post:
As part of this role you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be in the office for at least two days per week.

Purpose of the Post:

As a Project Support Officer, you will be at the heart of our mission, providing vital support to our project managers and teams:

• Providing essential support to project leads to ensure effective delivery of our projects.
• Providing general support to all our staff across the VCS Alliance to ensure our work can run smoothly and effectively.

Duties and Responsibilities 

• Support the Project Leads to arrange meetings. 
• Take minutes and actions during meetings.
• Update relevant action logs following meetings.
• Working with the relevant staff to ensure invoices are processed promptly.
• Assist in developing marketing materials.
• Post regular updates on the VCS Alliance website and social media.
• Support to plan and run events.
• Handle administrative tasks such as printing, filing, ordering refreshments, record keeping. 
• Support Project Leads to collate and input monitoring information.
• Support Project Leads to prepare reports and progress updates.
• Monitor office inventory.
• Respond to enquiries via phone, email and drop-ins.
• Work with colleagues to develop newsletters, mailing and website updates.
• Complete any other relevant administrative tasks. 

General Requirements 

• Undertake personal training as required.
• Attend regular supervision sessions and staff meetings.
• Support general VCSA administration by handling inquiries via the telephone, email and drop-ins. 
• Provide relevant information for VCSA’s newsletter/s, mailings, website and social media 
• Comply with all organisational policies and procedures. 
• Promote VCSA with all stakeholders during the duties of your work. 
• Undertake any other duties prescribed by your line manager. 

Why Join Us?

• Impact: Be part of meaningful health programmes that make a tangible difference in communities.
• Growth: Opportunities for professional development and career advancement within the organisation.
• Team Spirit: Work with a passionate, supportive, and collaborative team dedicated to making positive change.
• Innovation: Engage in a dynamic environment where new ideas are encouraged and celebrated.

Benefits:
28 days annual leave per year (Pro Rata) plus Bank Holidays, and additional day of leave for your birthday. Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.

Ready to Join Us?

If you're excited about the prospect of contributing to impactful projects and being part of a dynamic, forward-thinking team, we want to hear from you! Apply today to embark on a rewarding journey with the VCS Alliance.

At Barnardo's, our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.

Would you like to be involved in this unique opportunity to support Young People in the Achieving Change Together Plus Service, Barnardo's Cymru? 

Who are the Achieving Change Together Plus Service?

The Barnardos Achieving Change Together Plus Service will provide support for disabled young people (18-25) and their families, who live in Blaenau Gwent. This service will extend the support that is currently provided by the Achieving Change Together Service (0-18)

Service Aims

• Provide opportunities for young people to gain skills and confidence to lead happy and fulfilled lives.
• Provide opportunities for young people and families to engage in their local communities, building their resilience and reducing isolation.

• To work in partnership with other services and organisations to provide a holistic plan of support for the family.

• Facilitate group work to promote skills development, confidence and independence.
• To support and enable disabled young people and their families to access mainstream, specialist and community resources that meets their needs.
• To promote and increase inclusion and accessibility within communities.

What does the Job Role involve?

As a project worker (PW1), your duties will include:

• Utilising effective communication skills to engage young people and families to build collaborative relationships.

• Supporting young people and families to identify strengths and prioritise support needs.
• Planning, facilitating and evaluating groupwork programmes and one to one support.
• Maintaining accurate recordings.
• Celebrating achievements / successes.
• Establishing, developing and maintaining productive working relationships with colleagues and other agencies.

You will have: 

• Experience of working with young people and their families.

• Experience of undertaking assessments with young people and families to co-produce holistic support plans.
• Experience of planning, facilitating and evaluating group programmes.

• Knowledge and experience of safeguarding.
• Ability to prioritise, organise, self-motivate and work on own initiative.
• Experience of partnership working with a range of voluntary and statutory agencies.

Additional Information:

Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification.Experience can be from previous employment, education, training, volunteering etc. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Hours: 18.75 hours per week

Location: Brightspace, Ipswich or Kirkley Centre, Lowestoft – Regular travelling around the county is required

Term: Permanent 

Salary: £28,990.50 FTE - £14,495.25 Actual

Start date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

We are seeking a Funding Support Officer to join our friendly team to support the VCFSE sector to become more financially sustainable. You will achieve this, by helping to promote best practice and increasing confidence to review their finances and diversity income streams through a range of training & events, resource development and 121 support.

This role would suit a proactive person with a can do attitude and appetite for learning. We are looking for someone who can communicate with a wide range of people with varying degrees of experience.

You might be an experienced fundraiser, story teller or have a keen interest in finance and data. If so, help strengthen the voluntary sector by sharing your knowledge and expertise with others and apply today.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

 What we offer

You will work within a reputable charity which offers its employees benefits which include:

· Blended working where role allows

· Flexible working options to support work/life balance

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction

For more information, please visit our website for a copy of our application pack. 

Closing date: 9.00am on Monday 22nd July 2024.  

Interviews will take place week commencing: 29th July 2024.

We are seeking to recruit a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker at Lewisham Vulnerable Adults Accommodation Service.

In Conjunction with the Service Management, you will work dynamically to deliver a high-quality support service to people in the borough of Lewisham with a range of complex and enduring needs.

You will have experience of providing intense support to a small caseload of clients with multiple disadvantages. The successful candidate will have skills and experience of working in a psychologically informed way to achieve the best outcomes.

About the role:

As a Specialist Multiple Disadvantage worker, you will have experience of intensively and skilfully managing a small caseload of clients.  

In the role of Specialist Multiple Disadvantage Worker, you will be expected to work in conjunction with the Team Manager to manage all referrals and assessments in a timely manner to ensure all assessments are conducted in a skilled and sensitive way to encourage potential clients to openly discuss their strengths as well as their deficits.  

As a Specialist Multiple Disadvantage Worker, you will be responsible for the delivery, and evaluation, of a range of Life Skills, and Recovery workshops and activities to support our clients' skills acquisition. To give support and guidance to project workers in relation to best practice standards for supporting homeless people with multiple disadvantages and complex needs.

The Specialist Multiple Disadvantage Worker will have skills in effectively liaising and building good relationships, with external and internal stakeholders to keep a satisfactory level of appropriate referrals.

About you:

• An understanding of best practices in supporting people with complex needs and an ability to support and guidance colleagues.  

• The ability to effectively and intensively case management a small case load of client with complex needs. Also, can create SMART support plans and effectively assess risk.  

• Experience and commitment to working flexibly and creatively to response to changes in sectorial best practice, external environment, organisational requirements, etc.  

• Experience of working with or supporting vulnerable people with support needs around any of the following issues; rough sleeping, mental ill-health, physical health, neuro diversity, problematic substance misuse, ex- offending.  

• To have a non- judgmental approach to working with clients who have multiple disadvantages, to promote a strength –based approach and an understanding of and commitment to Equity, Diversity, and Inclusion. 

• To have formidable team working skills and interpersonal skills, with the ability to work collaboratively with external and partners, and stakeholders.  

• A willingness to work outside standard office hours as and when requires. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 14th July at Midnight

Interview Date: Week commencing 22nd July 

This post will require an Enhanced DBS check to be processed for the successful applicant.

We're looking for a CQC Registered Service Manager to join our Luton Road Service in Newham.

£42,000.00 - £45,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Service Manager will be responsible for the operations of a specialist supported living service which support up to eleven residents with Learning Disabilities, Autism, complex behaviours and/or physical health needs. The role will provide line management for a Team Leader and support the team, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to. The successful candidate will be responsible for the quality of support provided, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for the service, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.

The role will also require the individual to embed a Capable Environment in the service/s and a Positive Behaviour Support (PBS) approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.

Regular working hours will be Monday - Friday, 9.00 - 17.00, however flexibility will be required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

What you'll do:

Ensure the customer is central in their support and a co-production model is promoted.

Work with teams to support data driven decision making and reduce incidents, promoting quality of life and high levels of participation in meaningful activities

Work to the principles of STOMP

Lead on assessments of complex needs referrals

Monitor the delivery and assess effectiveness of Behavioural Support Plans

Responsible for managing and allocating customers to support staff (casework management)

Lead on quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards

Promote a person-centred culture and co-production

Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded

Effective management of any safeguarding incidents and appropriate escalation of any emerging risks

Promote safe, consistent and predictable environments, in line with the Capable Environments framework

Promote understanding of the rationale of a Behavioural Support Plan, Capable Environments and its uses

Using sound financial and accounting principles, manage and analyse contract budgets to deliver on corporate and local contract financial targets

Ensure improvements in services result in sustained financial and performance delivery

Support the filling of voids

Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary

Be a role model to the team and establish clear roles and effective teamwork, always ensuring a person-centred approach

Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution

Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective

Coach employees in having a person-centred approach

Address employee relationship issues in a prompt manner

Lead on safeguarding, recruitment and contractual issues with the funding authority

Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Essential:

Educated to degree level or equivalent

Experience of managing contracts and resources and delivering to budget and performance targets

Have operational management experience in social care

Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract

Experience of successfully managing external partnerships to ensure successful delivery of services

Hold a relevant RMA/NVQ Level 4 or other business/management qualification

Excellent IT skills

Desirable:

PBS training or experience working within the PBS framework

Have relevant professional memberships and/or specialist qualifications.

Support Coordinator

This is an exciting opportunity to join our team in Birmingham & Solihull.  We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: S11187 Stroke Association Support Coordinator

Location: Home-based Birmingham and Solihull however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Part-time, 30 hours per week (flexible working available)

Salary: Circa £22,919 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 7 July 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 15 July 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers

· Providing personalised information, advice and support to address any needs identified

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs

· Have the ability to use basic Microsoft system

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Mental Health Support Worker

We are looking to recruit a very motivated and able individual, who will appreciate the exciting opportunity, to work with a variety of clients supporting them with their mental health.

Full-time and bank posts are available.

Position: Safe Harbour Non-Clinical Support Worker

Location: Epsom

Hours: 37 hrs. The service is open 8.45am-6pm, 365 days of the year. Full time staff will be part of the team covering the service’s needs. Bank staff will work casual shift/hours.

Salary: £30,300  per annum pro rata

Contract: Full Time and Bank Posts. Initially a 12-month Fixed Term Contract (for full time role) Bank posts, casual shifts/hours, initial 12-month Pilot

Benefits: Pension, Employee Assistance Programme, 25 days a year holiday and Bank Holidays

Closing date: 22nd July 2024. Interviews are being scheduled as people apply.

The Role

The Safe Harbour Practitioner will be required to coordinate and lead on activities and groups and carry out one to one sessions for people using the service both face to face, online, and by telephone. Bank staff will cover sickness, annual leave etc with no commitment to accept shifts offered.

The Safe Harbour Pilot is a 12-month Pilot in response to the rise in need and pressures across the mental health system. By creating greater capacity across the pathway and providing an additional day time resource where, a non-clinical model is best placed to meet the holistic needs of people, and support them to avoid escalation, manage and prevent crisis, better manage their mental health, stabilise, and build resilience. The service will be staffed 7 days a week, 365 days a year, by third sector non-clinical mental health practitioners.

This is not a front-line crisis service but works with those not requiring clinical crisis intervention or hospitalisation to build resilience with a focus on preventative work.

Responsibilities include:

• Collaborate with clients face-to-face, to support their mental health.
• Establish and maintain a strong and positive rapport with clients of the Safe Harbour.
• Develop a vibrant programme of support.
• Motivate people attending groups, and other support sessions.
• Support the manager in the day-to-day management of the service.
• Work with external agencies to develop a programme of activities.
• Motivate and support people attending groups, and other support sessions.
• Complete all tasks related to set up, including planning initial meetings, calendar updates and rotas.
• Accept and process initial referrals and implement individual monitoring tools (Recovery Star).
• Complete risk assessments as required (including client risk).
• Monitor and evaluate activities and provide data for our funders and trustees.
• Conduct ongoing evaluation of the programmes and services and implement improvements as necessary.
• Some remote and offsite working.

About You

You will have experience of working in mental health, wellbeing, behaviour change work with adults, or similar role along with the ability to travel and work flexibly.

We welcome applicants with lived experience through directly using health and social care services or supporting someone that has or does. 

You will be asked to submit a CV and supporting statement detailing how you meet the specification’ as part of the process.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed), the services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may also have experience in areas such as Mental Health, Mental Health Support Worker, Support Worker, Outreach Worker, Mental Health Outreach Worker, Mental Health Worker, Mental Health Case Worker, Community Mental Health Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Working Monday to Friday, 9.00am-5.00pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. 

Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?

If so, we have an exciting opportunity for a Supported Housing Manager to join us managing West Sussex Tranisitonal Housing. Transitional Housing provides homes for young people in a range of settings across the county. Service is low to medium support for young people in a range of accommodations who are established in managing their own daily living skills and can keep themselves safe. 

The focus of the work is to engage creatively with young people to identify, map and encourage growth of their strengths and talents as they develop into a sustainable and independent adulthood. The Supported Housing manager is responsible for the daily operations at Tranisitional Housing, providing a high quality, safe, welcoming and secure supported housing accommodation for young people at risk whilst leading and developing the team. In delivering the role, you will be responsible for:

-- Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:

- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices

- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they need to lead independent and fulfilling lives

-- Leadership and People Management: Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times

-- Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed

-- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself

You will already have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment. You will have a sound knowledge of the additional risks incurred by children and young people who have multiple, and complex needs due to their experiences and knowledge of trauma informed practice and how to create psychologically informed environments. In addition, you will be flexible, with the ability to work under pressure, multi-tasking and dealing with competing priorities. Ideally you will have knowledge and knowledge of Ofsted. 

CLOSING DATE: 16 July at midnight. Successful candidates will already have the right to live and work in the UK

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility - If you require assistance or have questions regarding the application process, please do contact us

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.

 Do you enjoy using your communication skills to develop lasting relationships with supporters?  Are you passionate about working for a local children’s charity? 

We have a great opportunity for someone to join our small, friendly team as Individual Giving and Supporter Care Officer. If you are energetic, passionate, and looking to develop your career in fundraising whilst improving the lives of bereaved children and young people in Oxfordshire, we’re keen to hear from you.

The role 

Location: Oxford & hybrid working 

Salary: £24,500 - £30,000  fte pa, depending on experience 

Contract: Permanent 

Hours: Part time 25-30 hours per week, negotiable, with the possibility to study for a fundraising qualification. 

Closing date:  Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment. 

This is an exciting time for SeeSaw. We have a new Head of Fundraising and a very successful Trusts & Grants fundraiser. We are now looking to expand the fundraising team to complement the current skills and expertise, and strengthen the relationship with our donors. You will be responsible for providing exceptional supporter care for the truly fabulous individuals who donate so generously to SeeSaw to help support young people through grief. 

You 

You are looking to use your CRM experience to support a local charity. 

You are familiar with, or keen to learn about, fundraising. 

You are as comfortable working with data as you are talking to supporters. 

You are able to produce engaging social media and digital communications. 

You enjoy working collaboratively in a small team but are also happy managing your own time and workload effectively. 

You are organised and task orientated, and enjoy a busy, varied role which offers the opportunity to grow. 

Whilst fundraising experience is not essential, you must be able to demonstrate transferable skills, understand the importance of managing supporter care and enjoy building relationships. You may be looking for a part-time role that allows you time to study for a fundraising qualification or fits in around other commitments. 

What we can offer 

SeeSaw is fully committed to helping you build your skills and talents. You will work to, and be supported by our Head of Fundraising, and have access to advice and training as you build your role to deliver on our fundraising strategy.

We will offer you a flexible working environment, a friendly team and an important cause. In return, we are seeking your energy, enthusiasm and desire to learn.  This really is the perfect role for someone looking to develop their career in fundraising. 

If you would like to find out more about the role, please visit our website

Please email us your CV & supporting statement demonstrating how you meet the requirements

As we are actively recruiting - We reserve the right to close the advert anytime. So, please don't hesitate to apply! 

Location: currently Hammersmith, likely move to Farringdon autumn 2024

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all. 

This is a varied and interesting role working with the National Grants Team and colleagues across the Programmes & Partnerships Directorate. We awarded over £2.4m of grants in 2023-24, supporting individuals and families experiencing financial insecurity. This role is about helping the team to operate efficiently, use our resources effectively and facilitating opportunities so we can listen, learn and improve using the insights we gather from our data, partnerships and people with lived experience.

This role requires a proactive, organised, and collaborative person with good attention to detail. We’re looking for someone who is committed to supporting impactful grant-making processes and fostering strong relationships with a wide range of stakeholders. You’ll need to be great at managing a varied and busy workload, capable of working on your own initiative and as part of a team and feel comfortable working flexibly to manage different priorities and timeframes.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us. This can be removed and is always something discussed at a later date.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 08 July 2024

1st Interview date: 18 & 19 July 2024