Support Coordinator Jobs
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.
WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances.
Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.
The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:
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Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.
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Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.
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As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.
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Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.
The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.
The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
WHAT YOU WILL NEED TO SUCCEED
You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings. You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.
You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.
An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING:
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£25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale.
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18-month fixed term contract.
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11½% non-contributory pension.
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25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
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Flexible working arrangements including the opportunity for hybrid working.
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Enhanced family friendly payments.
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Employee Assistance Programme.
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Employee benefits platform.
The closing date for all applications is Friday 06 December 2024 at 12:00 noon. We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date. Full details of the posts and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
HOW TO APPLY:
Please apply by clicking 'apply now'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Location:
From home and able to travel extensively to hospitals and other clinical settings around the region, if required.
Occasional visits to Back Up office in Wandsworth, London and the surrounding area.
South Region: London and South of England (likely based South East)
How to apply
Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:
· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.
· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview. First interviews will be held from the week beginning Monday 2nd December 2024. If you cannot make any of those dates, please indicate this when you apply.
What will the process involve?
The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role. Please email recruitment @ backuptrust . org . uk
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backupt Region: East Anglia (likely based in East Anglia)trust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Please apply by midnight on Sunday 1st December 2024 with:
• A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
Janus Solutions has a proven record of User Invlovement and Co-Prodcution within the substance use filed. We are recuiting now for a co-ordinator working alondisde substance use servcies in Tower Hamlets.
Janus Solutions is looking to recurit an Involvement and Co-Production Coordinator working to support people using substance misue in Tower Hamlets. Are you passionate about servcies and working with diverse communties? Do you have the skills to support those with lived experices to use their voice to improve servces?
The successful candidate will work alongside people in Tower Hamelets to Co-Produce projects to support outcomes for poeple within the substacne use servces and community to achive their goals.
You will be resposible for managing a team of volunteers withlived experiences to inspire and champion recovery in Tower Hamlets. You will get the opportunity to work with leaders to faciliate change and consult on treatment.
Closing date will be 03/12/2024 at 5pm.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Support Service Assistant
Contract: Permanent
Base:
Post holder will be expected to travel locally and to any Being There office as required.
Salary:
£12.00 per hour + car allowance + mileage allowance
Hours:
Minimum 6 hours a week up to 21 hrs when covering
Key Responsibilities
To manage the day to day running of our branches volunteer service, offering emotional and practical support to those with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers when our branch managers are on annual leave or ill.
Main Duties
- To provide cover at any of the 5 Being There branches
- To take client referrals and liaise with relevant health, social service and voluntary services staff
- To attend and assist at social groups, excursions and support meetings at any branch as required
- To arrange client transport for medical appointments
- To attend client support group
- To ensure ongoing support for clients
- To record accurate details of each contact with clients always maintaining confidentiality
- To deal with mail, correspondence and office paperwork as agreed with branch managers
- To answer telephones and take messages as necessary
- To collate orders for stationery for all branches
- To drive clients to and from medical appointments and social events when no volunteer is available
- To assist with print distributions, local promotions, presentations and publicity as required
- To answer telephones and take messages as necessary
Accountable to: Chief Executive Officer
Person Specification
We only consider inviting to interview people who show that they possess the required experience, skills and personal attributes, as outlined in the table below. When completing your application, please use examples from your professional and personal life to illustrate how you fulfil all the criteria to be assessed at application stage.
Being There is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure that Manchester becomes a place of greater equity and inclusion. One thing we do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Manchester, and particularly those communities we know face late diagnosis of life limiting conditions. We particularly encourage applications from those communities and from anyone with experience of living with life limiting conditions, either themselves or a family member.
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Relevant work experience in a similar role, preferably in the community or voluntary sector
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Organise recruitment of volunteers in liaison with volunteer recruitment co-ordinator
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Attend social groups when covering
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Drive clients to appointments when no volunteers are available
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Answer the telephone and take messages
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Deal with mail, correspondence and office paperwork as agreed with branch managers
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Ability to communicate effectively with a wide range of people through a variety of different methods.
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Excellent numeracy, literacy and report writing skills with the ability to maintain accurate records.
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Skilled in building and maintain relationships with a wide range of stakeholders.
How to Apply
If you would like to discuss the job before applying, contact Vikkey Chaffe, CEO,
Applications must be submitted using our application form, CV’s will not be accepted.
Deadline is 12 noon on 13th December 2024
Late applications won’t be accepted. Those who don’t adequately demonstrate how they fulfil the criteria required at application stage, will not be considered for shortlisting.
Interviews for this post will be held in January 2024. Successful candidates will be contacted, no later, that the 17th December 2024. Interviews will be held in person, venue to be confirmed but will be in Manchester.
If you have not heard from us by two weeks after the deadline, please assume that you have not been shortlisted on this occasion. The organisation regrets that it cannot provide feedback to unsuccessful applicants at the shortlisting stage.
Being There provides emotional support and practical help to people living with cancer and other life-limiting illness, carers and families
We’re excited to recruit for this role at Herts SU, giving the successful candidate the chance to shape the future of Academic Communities at the University of Hertfordshire.
You’ll be at the heart of an innovative approach, working closely with students, staff, and colleagues to recruit, train, and empower our Academic Communities to thrive.
This role is all about making an impact — from creating exciting development opportunities to celebrating the hard work of our incredible Student Leaders (Academic Societies, Student Reps, School Community Organisers). No two days will be the same, so if you thrive in a fast-paced, dynamic environment, this is the perfect opportunity for you.
You’ll also take the lead in organising Student Council meetings, helping Elected Officers deliver impactful updates and ensuring our student voice is heard loud and clear.
The client requests no contact from agencies or media sales.
To engage with children, young people and their families and deliver a combination of advice and signposting, 1:1 sessions, groups and workshops, online and telephone interventions to improve their mental health and wellbeing.
We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving children and young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community.
To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.
To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.
Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.
To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.
To help involve children, young people, and their parents in the co-production of programmes, activities and services.
To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families. To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.
To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.
To apply safeguarding and child protection procedures.
To help provide written case studies as evidence of the effectiveness of individual interventions.
To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.
The jobholder may be required to carry out other duties as directed by the EWMH Services Manager, the responsibility level of which should not exceed those outlined above.
Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).
Any other duties are required to be performed within the grade and renumeration of the role.
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training.
The client requests no contact from agencies or media sales.
A4S overview
Accounting for Sustainability was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
About the role
The role of Operations and Administrative Coordinator is essential to operational excellence and alignment across A4S – directly and indirectly supporting our global team to deliver their best work.
This is a varied role which exposes you to every aspect of the running of an international not-for-profit. You will contribute to A4S’s governance, operations and programmes through project coordination, administration, research and reporting work. To do so, you will ably engage with a wide range of individuals, from all levels of our team, to our network members, external stakeholders and partners. As a member of the Operations team, you will champion and advance the tools and processes that underpin our working practices, and the overarching values and mission of A4S.
If you are ready to work together to influence how senior business leaders and global organizations respond to the sustainability challenges of the 21st century and to grow in a supportive environment, we would love to hear from you!
About you
We are looking for someone who understands the far-reaching impact that success in an operations and administrative role has for the whole organization – both day-to-day and for our longer-term objectives.
You are highly organized and excel at prioritizing; comfortable balancing daily responsibilities, such as internal communications, meeting logistics and office management, with project coordination, reporting, and similar asks. You will have strong writing skills and a knack for clear, timely communication, supporting outputs like meeting materials and regular project updates.
With a keen eye for detail you will develop quality work and complete due diligence tasks and supplier coordination work to a high standard. You are tech-savvy, proficient in Microsoft 365, and comfortable making sure our IT support providers, and other suppliers, meet expectations. You can build strong relationships across all levels of seniority, both externally and internally. You are a proactive problem-solver, who knows when to escalate issues and maintain confidentiality.
Familiarity with Salesforce, Zoom, Teamwork and Slack, and an interest in the intersection between sustainability and finance, will be an advantage.
Main areas of responsibility
The key areas of responsibility are summarized below –please see the full job description enclosed for more detail, including a fuller understanding of the impact of your work:
Operations: Help our team make the best use of their time and support the delivery of cross-organizational goals. Develop, maintain and improve core resources – including our handbook and policies, guides and templates.
- Office and tools for work: Maintain a safe, functional and welcoming office and a navigable virtual working environment, supporting the team with the space, equipment and materials they need to do their best work. You are the main point of contact for our IT support, our office community managers, and for general enquiries.
- Governance and advisory: Support the engagement and leadership of our governance and advisory groups with the logistics and materials needed for their meetings – and support senior management by aligning the team to deliver our regular progress reports, as well as our planning and reporting cycles.
- People, internal communication and culture: help ensure our team’s time together adds value to our work and our cohesion by organizing key internal communications and events. Support hiring managers and prospective new hires by coordinating a seamless recruitment process and being a friendly and informative point of contact.
Download the full job description in the recruitment platform.
Working at A4S
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a focus on organizational culture.
You’ll join a small team of about 45, who are based primarily in and around London as well as in Europe, the APAC region and North America. You’ll interact and work with all your colleagues across the global team and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.
Our dedicated office is in Mindspace Shoreditch – a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days – with team volunteering days also on the horizon.
To apply
You can find the full job description attached in our recruitment platform – please read this carefully before applying.
Please complete the application form by clicking 'apply via website' above, submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). The deadline is the 5 January 2025.
We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.
Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role.
Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship.
For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ annexed in our recruitment platform.
Benefits
1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).
2. Up to 5 days per year for volunteering.
3. BUPA private medical insurance, which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.
4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.
5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.
6. Death in service and income protection insurance.
7. Perkbox membership, offering generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; and a wellness hub with content covering nutrition, workouts and meditation.
8. Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused).
9. A ‘cycle to work’ scheme.
Due to funding success, we are recruiting for a new Children and Young People’s School Coordinator in our Children and Young People’s Team. The new role will deliver a range of projects in primary and secondary schools and colleges across Lancashire.
Job title: CYP Schools Coordinator
Hours: 35 hours (Full-Time)
Contract: Fixed-term until 31 August 2025, with the high likelihood of an additional year of funding
Salary: £25,767
Responsible to: CYP Schools Lead
Location: Contractual base is Chorley. Delivery will take place in schools across Lancashire.
We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire.
To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.
You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.
This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.
Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.
We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.
Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)
Please note: This post is subject to an enhanced DBS check.
Deadline for applications: 9am on 19th December 2024
Interviews will be held on 9 January 2025
Registered Charity Number 1081427
Registered Company Number 3888655
Lancashire Mind
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
The Opportunity
The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.
Contract Type: Fixed Term, 12 months
1. Achieving Results
- Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK.
- Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation
- Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation
- Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles
- Assisting with the organisation and delivery of in-person residential programmes for students from across the country
- Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities
- Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises
- Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors
- Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK
- Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK
2. Self-management
- Taking a problem-solving approach to the role, escalating issues as needed
- Managing work across a range of areas simultaneously
- Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work
- Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges
- Using initiative to ensure effective liaison between the SMF and its employer partners
3. Delivering Excellence
- Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required
- Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints
4. Collaboration
- Primary point of contact with students across the UK
- Maintaining shared inboxes across teams within the SMF
- Supporting the Impact and Strategy Team with programme pilots, as and when necessary
- Other duties, as required by the management team, to assist the operation of the SMF’s activities
Person Specification
- Excellent interpersonal and communication skills
- Strong administration skills and confidence with using IT
- Confidence in preparing and delivering presentations in face-to-face and virtual settings
- Experience of relationship management and/or customer service
- Excellent attention to detail when undertaking tasks
- Ability to work as part of a small team
- Hard-working and efficient
- Self-starter with ability to prioritise tasks, take initiative and work independently
- Ability to adapt to new situations as they arise, and problem solve effectively
- Committed to the aims of the charity
We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.
Benefits
- 25 days annual leave pro rata’d, plus bank holidays.
- Time off in lieu for work outside contractual hours.
- 5% employer pension contribution after a satisfactory completion of a three-month probation period.
- Flexible working hours.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December
- A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.
- A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum)
Please note that generic applications and CV’s will not be considered.
Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview.
The client requests no contact from agencies or media sales.
Fundraising Supporter Development Coordinator
About the role
CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.
Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.
Job Description
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)
Contract: Permanent
Hours: 35 hours per week (flexible working arrangements considered)
Salary: £32,000 – £35,000 depending on experience.
Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.
Key Responsibilities
Instigate and undertake activities in the following key areas:
· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;
· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;
· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI
How to apply:
For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.
To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities
Please note we will not consider CVs without a covering letter.
Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)
Church Urban Fund is an equal opportunity employer and values diversity.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Anna Freud have formed the first pan-London Alliance with Safer London, St Giles Trust, New Horizon Youth Centre, and The Mayor’s Office for Policing and Crime (MOPAC) to deliver the Children and Young People’s Violence and Exploitation Support Service (CYP-V&ESS). For anything up to 2 years, young Londoners will work with our Specialist or Expert Caseworkers who will work alongside them around areas including around safety awareness, improving health and emotional wellbeing, as well as improving relationships with peers and family dynamics. The Alliance Coordinator will be uniquely placed as while Anna Freud will be hosting the role, they will be accountable to the Alliance Manager and the wider Alliance Management Team made up of members of several partner organisations.
The Alliance Coordinator role will support the Alliance Manager by overseeing administrative tasks, communicating with stakeholders and ensuring support is available across the alliance. Experience of liaising effectively with a variety of individuals, organisations, and service providers at all levels is essential to ensure good relationship building and effective communication.
We are seeking an experienced candidate who has provided senior secretarial or administrative support to individuals or a team. They will demonstrate the ability to work across several internal and external teams/departments with their own organisational needs and priorities.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours our London site (4-8 Rodney Street, London N1 9JH). Please note: attendance at other Alliance sites may be required (e.g., Safer London, 154-156 Blackfriars Road, SE1 8EN; St Giles Trust, 64–68 Camberwell Church Street, SE5 8JB; or New Horizon Youth Centre, 68 Chalton Street, NW1 1JR).
Contract duration
Fixed-term until May 2027.
Closing date for applications
Midday (12pm), Wednesday 4 December 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Tuesday 10 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Thursday 12 and Friday 13 December 2024.
How to apply
Please click on the 'Apply’ button to find out more. We are unable to accept CVs and kindly request no contact from agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
10 Windsor Walk (10WW) is a Community Interest Company established by local therapists concerned to address the provision of intensive psychological services for those most in need.
We meet the needs of local psychoanalysts, psychotherapists and the local community by providing psychotherapy treatment rooms and space for training and events related to developing psychotherapy services.
More than this, we are a hub where therapists and psychoanalysts can meet, work together and exchange ideas on developing the practice as a whole.
- Affordable treatment: We run low- and no-fee psychotherapy for those in need in the local community, alongside Trainees from the Institute of Psychoanalysis who offer low fee psychoanalysis.
- Community space: We run a weekly therapeutic playgroup for parents and toddlers seeking sanctuary in South London. Other public programmes include a monthly Psychoanalytic Film Club and we are also developing a therapeutic community garden.
- Education centre: We host lectures, seminars, steering groups and specialist training for psychotherapists, psychoanalysts, NHS staff and the general public.
About the role
Weʼre seeking a Development Coordinator with a strong background in successful grant writing and funder relationship management. This role will focus on researching and securing grant funding. Weʼre a small team looking for someone who wants to be a key part of our mission-driven work and play an integral role in helping us grow and make a meaningful impact. You will work remotely and attend regular meetings onsite in addition to delivering occasional events for 10WW supporters. You will sit within the core 10WW team, working with the Centre Manager to align funding efforts with program needs and organisational priorities. The ideal candidate will have experience in managing grant applications, building and managing funder partnerships, and ensuring accurate reporting and compliance in line with funding requirements. If you're passionate about making a difference in mental health and skilled at fostering funding relationships, weʼd like to hear from you.
A centre for psychoanalysis and its applications in South London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.
As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital.
Responsibilities:
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Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised.
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Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively.
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Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process.
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Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times.
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Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role.
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Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected.
Key Responsibilities -
- Oversee the daily running of the Community Hub & Café, ensuring efficient and effective operations.
- Deliver outstanding customer care while maintaining high standards of food and beverage preparation.
- Set and uphold restaurant-quality service standards.
- Engage with the local community to plan events and promotions, fostering a sense of belonging and connection.
- Proactively identify opportunities to enhance sales and improve overall service delivery
What We’re Looking For -
- Strong leadership skills with a passion for community engagement and previous experience within a community setting.
- Experience in hospitality or café management is essential
- Excellent communication and interpersonal skills.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Engagement Coordinator
Are you passionate about working with young people or working in the education sector? Can you engage and inspire an audience and build a pipeline of candidates?
We have an exciting opportunity for an enthusiastic and proactive individual to join a fast growing organisation supporting Volunteer recruitment. This role offers some great benefits including home and flexible working.
Position: Volunteer Engagement Coordinator
Location: London/Hybrid
Hours: Full-time, 35 hours per week (flexible working options available)
Salary: £25,934 per annum
Contract: Fixed term, full-time role (9 months), .
Closing Date: Thursday 12th December 2024 (please note that applicants will be screened on a first come first served basis so early application is encouraged, as the deadline may close early)
Interview Date: Week commencing Monday 16th December 2024
The Role
This is an exciting opportunity to be part of a fast growing organisation and team that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK. The Volunteer Engagement Coordinator position offers you the opportunity to lead on regional attraction work to deliver a pipeline of high quality volunteers and team leaders (where applicable) excited to apply for the City Year programme.
You will contribute to delivering an efficient, effective, end-to-end recruitment service, supporting selection and retention to ensure outstanding volunteers are recruited to deliver excellent outcomes for schools and pupils we work with.
You will have responsibility and autonomy to search for exceptional volunteer and team leaders motivated to drive and shape social change.
Primary responsibilities include:
• Attracting high quality applicants
• Selection of high quality candidates aged between 18-25
• Retention and onboarding volunteers
• Developing marketing and promotional activities
• Monitor and evaluate systems and processes
• Support the recruitment team with wider responsibilities
About You
You will be passionate and inspired to deliver on the organisations mission to recruit and develops young leaders to transform the educational and social outcomes of pupils across the UK. You will be a confident communicator and speaker, with the ability to manage your own time to build a pipeline of candidates.
While it would be an advantage if you have experience of working in a sales, a recruitment setting or of working within an education or volunteering environment… it will be your strong belief, enthusiasm and commitment to the mission and values or the organisation that really drive you forward in this role.
You will be asked to submit a CV and a cover letter as part of your application. If you do have any experience of working with or alongside a charity/third sector organisations either in a paid for or volunteering capacity or have sales or recruitment experience, then we would love to hear about it as part of your Cover Letter.
In return…
Work for an amazing organisation that supports and develops its team and offers some amazing staff benefits including flexible working opportunities. If you want to make a real difference and believe that young people can change the world, we want to hear from you!
About the Organisation
This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
The organisation are committed to the professional development and wellbeing of all staff and offer a number of core benefits to all employees:
• Pension: up to 5% pension employer contribution matched after 3 months of employment.
• Holidays: 25 days holiday per year plus one additional day per year after two years of employment, capped at a maximum of 28 day (or the pro rata equivalent for part-time staff).
• Grace days: An additional two leave days over the Christmas break.
• Travel: Interest free loan for season ticket or bicycle.
• Volunteering days: All employees can take up to 2 days to volunteer in a mission-aligned charity depending upon length of service.
Due to the high volume of CVs we receive, we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment.
Recruitment Coordinator, Recruiter, Volunteer Recruiter, Recruitment Advisor, Recruitment Manager, Recruitment Associate, HR Advisor, Volunteer Coordinator, HR Assistant, Recruitment Associate, Internal Recruiter, Volunteer Recruitment, Recruitment Consultant, Recruitment Executive, Sales, Account Manager, Customer Service, Trainer, Facilitator, Executive, Officer, Education, Teaching, School, Youth, Volunteer Engagement Coordinator, Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation