Support Coordinator Jobs in Tooting, Greater London
Closing date: 11th Nov
Contract: This is a fixed-term contract until August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our ambitious and welcoming Individual Giving team has seen some fantastic results over the last 12 months – and are determined to continue building on that success this financial year.
This role is focused on supporting regular giving and lottery campaigns which are an essential part of our fundraising strategy, bringing in £15 million each year. It is a varied, collaborative role in a growing, essential area of fundraising.
You will have the opportunity to work alongside our passionate face-to-face and telemarketing partners to continue recruiting and retaining supporters at record levels. You will help manage the day-to-day tasks and responsibilities across the various campaigns across multiple channels with a view to acquiring new supporters and retaining existing supporters to maximise Individual Giving income.
You will be responsible for the day-to-day management of direct marketing campaigns set by the Individual Giving Manager and/or Officer.
It's an exciting time to join the team as we are testing door-to-door fundraising – which is a new channel to us and has real potential to deliver transformational growth in our Regular Giving programme. You will support the Individual Giving Officer with monitoring the results and making recommendations by adopting a test and learn approach.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers.
- You’re a strategic thinker and confident building relationships with donors and stakeholders internally and externally, inspiring everyone to give their best through giving clear feedback, providing useful resources, and celebrating successes.
- You are ambitious and target-driven for your campaigns and projects – always striving to make improvements and monitor and evaluate results to drive future growth.
- You are passionate about fundraising, supporter retention and working for Alzheimer’s Society.
Person specification:
- Excellent communication skills, both verbal and written
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
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We are incredibly excited to be working with an excellent cancer charity who are searching for a Sporting Events Manager. This charity seeks to support all affected individuals by funding life-changing research and campaigning for change.
This role will support the Assistant Head of Events & Community Fundraising to generate income for the charity through the Sporting Events programme of walking, running and cycling activities. The postholder will lead on the delivery of a flagship walking event, with a key focus on co-creating and delivering a robust marketing plan, delivering the supporter journey to drive participant value, and ensuring that all stakeholders meet their deadlines to drive fundraising income. This role will report on operational plans and budgets to generate medium and long-term sustainable income, taking responsibility for team outcomes including financial and key result reporting. You will also use data to optimise performance and maximise return on investment throughout the portfolio of activity.
To be successful in the role of Sporting Events Manager, you will need:
- Excellent organisational skills and initiative to support complex activity streams, with ability to manage multiple priorities in fast-paced environment.
- Proven experience in delivering large scale fundraising events, with experience in project management, leading complicated programmes with multiple partners.
- Experienced people manager, able to motivate a team to deliver excellent results, with ability to engage with stakeholders and manage relationships to the most senior levels.
Salary: £40,500–£44,500
Contract: Permanent, full-time, with flexible options.
Location: London/Hybrid
Deadline: Rolling
If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
A little bit about the role
This role will be closing at 12pm on Thursday 14 November.
This role will sit within the Fellowship team, within the wider external relations directorate, and be managed by the Fellowship and engagement lead, supported by our chief social worker and a steering group of staff and trustees. This will ensure that we are connecting fellows – social workers who have completed one of Frontline’s programmes – to our young people’s work. The postholder will also have strong links with our communications and fundraising teams, which also sit within the external relations directorate.
The postholder will shape and grow all our work with and for young people with experience of social work, ensuring all involved have a positive experience. Our goal is to improve social work by listening to the needs of children and young people with lived experience. By involving them in all aspects of our work, we can make social work more effective and responsive for vulnerable children and families across England
We are seeking a dedicated professional who excels in youth-centred social work, with hands-on experience supporting young people aged 14-25. You will understand the unique challenges they face, especially those with care experience, and have insight into relevant social care policies. Working collaboratively with senior leadership, you will support inclusive, cohesive programme delivery.
The successful candidate will be an effective communicator and strategic relationship builder who prioritises youth voices and partnership. Skilled in managing complex workloads and securing funding, you will also bring a strong commitment to diversity, equity, and using technology to enhance impact.
Some key responsibilities include:
- Bringing individuals with care and social work experience together, helping them to have a bigger influence on Frontline's mission to create social change for vulnerable children without a safe and stable home.
- Leading and growing the young people’s advisory board, recruiting and inducting new members.
- Developing a programme of activities for the young people’s advisory board and other experts by experience which includes quarterly meetings, day sessions and residentials each year.
- Collaborating with the Fellowship team to aid the development of future opportunities available fellows, using insights, voices and experiences from young people directly.
- Developing a mentoring programme for all of Frontline’s experts by experience through our Fellowship.
Please see job pack for full list of role responsibilities
A little bit about you
This role will suit an experienced leader who is passionate about empowering young people with lived experience and integrating their perspectives into impactful social work. The hiring panel will be looking for candidates who demonstrate a deep commitment to inclusive leadership, strong coordination skills across diverse teams, and a proven ability to build meaningful engagement with young people and stakeholders.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you .
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
If you would like to find out more about the role, please contact Jackie Sanders, External Relations Director, contact details can be found in the job pack.
The client requests no contact from agencies or media sales.
Voluntary Action Harrow is looking for a Health & Social Inequalities Co-ordinator and Trainer to work within our Stronger Communities Team.
Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production, and reduce health inequalities in the borough of Harrow. This role involves developing and delivering a comprehensive portfolio of training sessions focused on Health and Social Inequalities, including Make Every Contact Count (MECC).
Responsibilities
- Develop a portfolio of training sessions covering a range of topics, particularly related to Health & Social Inequalities (including Make Every Contact Count (MECC)).
- Liaise with internal colleagues to ensure training content stays accurate
- Build effective working relationships with a wide range of stakeholders including residents, voluntary, community and faith sector organisations, social enterprises, local NHS services, and statutory sector partners
Liaise regularly with these partner organisations to identify and address training needs - Deliver accessible training sessions both online and at venues in a way that empowers participants and increases their confidence, knowledge and expertise.
- Support in the promotion and communication of training sessions
- Manage, organise and support representation at community meetings, forums and networks, encouraging attendance.
- Meet defined targets for numbers of sessions and participants
- Seek feedback from participants and use this to continuously improve the training offer
- Manage and maintain comprehensive records of sessions delivered and participants feedback
- Contribute to ensuring that service performance standards and targets are met
- Evaluation of training, including case study and impact reports
- Identify and report evidence to support community insight
- Support other staff and volunteers to deliver training if and as required
- Contribute to the design and delivery of internal training when required
- Maintain and update records on our database.
Skills, Competencies and Behaviours
- Ability to identify key elements of effective training and utilise a variety of tools and methodologies.
- Skilled in recognising and addressing health inequalities
- Proficient in delivering training sessions, ensuring participants fully understand the material.
- Strong communication skills with clients, colleagues, and agencies from diverse backgrounds.
- Experienced in working collaboratively within multi-professional and multi-agency settings.
- Capable of maintaining accurate records and documentation.
- Effective time and diary management skills.
- Competent in navigating complex local community relationships and politics.
- Able to liaise effectively with colleagues, ensuring clear communication and information sharing.
- Experienced in supporting and empowering staff and volunteers.
- Strong ICT skills (Including Teams and Zoom), with adaptability to new systems and tools.
- Demonstrable experience and, ideally, qualifications in training (e.g., Train the Trainer, Award in Education & Training).
Listening, Verbal, Written and Presentation Communication Skills
- Training skills, ensuring that participants have understood
- Able to communicate well with clients, colleagues and other agencies
- Able to work in partnership in multi-professional and multi-agency settings
- Able to keep accurate records
- Able to effectively manage your time and diary
- Ability to negotiate complex local community relationships and politics
- Effectively liaising with colleagues and ensuring others are kept informed
- Supporting and empowering staff and volunteers
- Strong ICT skills, including adaptability to new systems and tools
Who are we?
Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.
Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.
We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.
Support available to the successful candidate
You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge, training templates and have good relationships with charities and community groups across Harrow.
Equalities & Accessibility
We aim to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
This role description can be requested in large print.
Application Process
CV outlining related work experience, responsibilities and qualifications
Cover letter covering why you want to work with us and the skills and knowledge in the job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate to take up a fixed-term role as Centre Leader at our IntoUniversity centre in Kennington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
Location: IntoUniversity Kennington
Contract: Full-time, fixed-term until June 2025
Applications close: 9am Monday 4th November 2024
Start date: January 2025
Salary
£38,100 per annum (inclusive of £2,600 London contribution)
Eligibility for the role
In order to be eligible for the Centre Leader role, applicants will:
- Have completed an undergraduate degree to a 2.2 or higher.
- Have achieved a grade C/ grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
- Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
- Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
- Be able to apply knowledge of F.E. and H.E. (e.g. UCAS applications) to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
- Have experience of confidently negotiating with a variety of stakeholders, for example: head teachers, funders, universities.
What will my main dutires be?
To lead the staff team at the centre, generating a positive and inclusive working environment and ethos and ensuring that the team are well motivated, are managing their workloads effectively, and are providing a high quality service.
You will initially be involved in the set up of this brand new centre, including developing local school relationships and we anticipate that delivery of the IntoUniversity programmes will begin in the 2024 summer term.
To ensure that the ethos and values of the charity are maintained in the IntoUniversity centre.
To act as the Centre’s Designated Safeguarding Officer (full training and support will be provided to become the Designated Safeguarding Officer). To create and oversee relationships with local education providers.
To oversee the successful delivery of our educational programme at the centre using positive behaviour management and adhering to the IntoUniversity safeguarding policy.
Please note: that there will be times throughout the year when you will be required to travel to London for meetings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.
The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.
Key Responsibilities:
Mentee Recruitment and Induction
- Work closely with partner schools to finalise mentee cohorts.
- Visit schools to deliver induction sessions familiarising mentees with the programme.
- Lead mentor-matching sessions with support from Mentoring Coordinators.
Mentor Training and Onboarding
- Develop and deliver training sessions for mentors.
- Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
- Support mentors to maximise the impact of their relationships.
Mentor Coordination
- Support a cohort of up to 30 mentoring pairs.
- Conduct monthly check-ins with each mentor.
- Facilitate mid and end-of-year reviews for mentoring pairs.
Enrichment Delivery and Planning
- Plan and deliver enrichment activities like career trips and work experience days.
- Evaluate the impact of enrichment activities and gather feedback.
- Collaborate with partners and vendors for enrichment events.
School Liaison
- Serve as the primary contact for partner schools.
- Regularly update schools on programme developments and mentee progress.
Safeguarding
- Act as a point of contact for safeguarding matters.
- Maintain accurate safeguarding records and ensure confidentiality.
Communications
- Produce a monthly mentor newsletter.
- Contribute to social media content.
Reporting
- Support the Programme Director in preparing updates for the Advisory Board and funders.
- Produce the End-of-year report showcasing the programme’s achievements.
Administration
- Review and approve in-person mentoring meeting requests.
- Conduct risk assessments.
Staff Management
- Line manage Mentoring Coordinators and the Programme Assistant.
- Provide task management to other team members as required.
Person Specification:
Essential Experience and Skills
- Proven experience in programme management, education, charity work, or volunteering.
- Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
- Excellent communication skills, both written and verbal, with the ability to present to groups.
- Strong organisational skills with the ability to multitask and manage competing priorities.
- Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.
Essential Knowledge
- Understanding of mentoring or coaching practices, especially for young people.
- Knowledge of safeguarding practices and procedures.
- Awareness of issues facing young Black women in education and employment.
Essential Personal Attributes
- Passionate about tackling educational and employment disadvantage.
- Organised, proactive, and able to work independently.
- Effective time management skills.
Other Requirements
- A clean enhanced DBS check (The Catalyst will carry this out).
- The right to work in the UK.
- Flexibility to travel to partner schools in London.
Desirable
- Previous experience in mentoring, coaching, education, charity work, or volunteering.
- A university degree or equivalent experience.
- Knowledge/experience of working or volunteering in schools or the education sector.
- An understanding of the non-profit sector.
The client requests no contact from agencies or media sales.
Salary: £37,602 - £41,780 per annum
Location: London
Join us in our efforts to end extreme poverty, whatever it takes.
A fantastic opportunity has arisen for a highly organised Executive and Governance Support Officer to join Concern Worldwide (UK) on a full time permanent basis.
About us
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger.
About the Role
Would you enjoy working in a fast paced environment coordinating projects and work flow to support Concern UK’s leadership in their delivery of strategic goals? We are looking for someone who has the ability to build relationships with our Senior Management Team in the UK and Dublin offices, with our Board of Trustees and amongst staff.
You will come with a proven skillset in your ability to organise, manage and prioritise work, maintaining confidentiality at all times with a strong command of written and verbal English together with excellent skills across the Microsoft Suite. If this role resonates with you, we look forward to receiving your application.
Previous experience in a similar role in the charity sector is desirable together with governance experience and an interest in international development and humanitarian response.
About You:
The ideal candidate will have proven experience preparing agendas, preparing papers and reports, minute taking, action follow ups. You will independently prioritise and plan a busy workload and have excellent interpersonal skills with the ability to communicate with a wide range of people and build strong internal and external working relationships. You will have excellent written English and the ability to produce accurate work to a high standard and pay attention to detail. The successful post holder will be proactive and demonstrated understanding of the importance of maintaining confidentiality at all times.
Main duties & Responsibilities:
- Provide effective diary support & inbox management for the Executive Director
- Ensure the Executive Director is well prepared and able to execute their role effectively through support on briefings
- Prepare expense claims for the Executive Director
- In conjunction with the Executive Director, coordinate meetings for the Board, Audit and Finance Committee, Fundraising Committee, and Governance and Nomination Committee.
- In conjunction with Director Northern Ireland, coordinate CNI Board meetings
- Take responsibility for Trustee communications including the preparation, editing and dispatch of Board Papers, production of meeting minutes and recording action points. Produce and maintain rolling agendas.
- Track and update actions on governance issues for both Boards, i.e. signing of documents and declarations, producing letters of appointment, preparing Board papers on Trustee Issues and keeping the website updated.
- Control of Trustee information regarding GDPR and compliance standards
- Responsible for personal data collection and support for recruitment and induction process for new Trustees
- Co-ordinate SMT meetings; produce and update rolling agenda, prepare monthly agendas, circulate papers, coordinate presentations and maintain action logs.
- Ensure the availability of clear and accurate minutes of Board, SMT, ELT and other meetings where relevant. Ensure they are properly approved and filed.
- Coordinate Board and SMT Away Days
- Monitor and remind ED and SMT of key moments, deadlines and important tasks.
- Assist with collating information, editing and preparation of papers and presentations.
- Organise UK and international travel arrangements for SMT and board members on request.
- Prepare expense claims for Trustees.
- In consultation with the ELT, coordinate the timetable and logistics for all staff briefings.
- On an ad hoc basis, support SMT members in organising events and consultancies.
- On an ad hoc basis, support cross-organisational projects led by SMT members including documentation, planning and organising.
- Support the Compliance Officer with approved and final policies and other documents.
- Management London Info e-mail inbox
Concern is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Please upload your CV and cover letter by 15th November 2024.
All candidates who are short-listed for an interview will be notified via email after the application deadline.
Candidates must be legally entitled to work in the UK at the time of application.
Concern reserves the right to close this role before the deadline.
The successful post holder will be required to complete a criminal records self-declaration form and complete a basic DBS check.
You may have experience in the following: Executive Assistant, Personal Assistant, Governance Officer, Board Liaison Officer, Senior Administrative Officer, Chief Executive Assistant, Trustee Relations Coordinator, Secretariat Officer, Operations Support Specialist, Project Coordinator, Executive Coordinator, Governance Administrator, Charity Sector Administrator, Senior Management Support Officer, Compliance and Governance Assistant, etc.
REF-217 754
Harris Hill is thrilled to be partnering with a global charity in the search for an enthusiastic and committed Database Officer (maternity cover). If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
In this role, you will focus on managing the organisation’s database operations with a particular emphasis on ensuring accurate and timely processing of income and donations, maintaining high standards of data quality, and supporting the Fundraising team with their data requirements. You will have opportunity to work in a charity focused on improving the welfare of working animals like horses, donkeys, and camels. It provides veterinary care, education, and support in areas where these animals are vital to livelihoods, aiming to ensure their health and well-being.
Title: Database Officer
Hours: Full time, 12-month fixed term maternity cover
Salary: £37,500 per annum plus benefits
Location: Hybrid – remote, London Head Office as required (up to 1 day per month)
Closing date: Applications being reviewed on a rolling basis
More about the role:
As Database Officer, you’ll play a pivotal role in importing and reconciling donation data from various sources into the Raiser’s Edge system, managing regular gift administration, and maintaining data quality and GDPR compliance. You will also support the fundraising team by generating data selections for appeals, providing reports on fundraising performance, and offering training on data processes to colleagues. Your work will directly impact the charity’s ability to connect with donors and drive fundraising initiatives, helping them continue their vital work.
Key Responsibilities:
- Donation Processing: Importing and reconciling donation data from various sources into the Raiser’s Edge system, ensuring timely and accurate income processing.
- Database Maintenance: Maintaining the quality and integrity of the database, including GDPR compliance, updating consent records, and consolidating duplicate entries.
- Support for Fundraising Teams: Providing data selections, reports, and support to fundraising teams for campaigns and donor communications.
- Collaboration with Finance: Working closely with the finance team to reconcile gift income and manage Gift Aid claims.
This role offers the opportunity to work in a supportive, mission-driven environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise for a worthy cause, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill on or call on 020 7820 7303.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is proud to be working with a great charity as they search for a Donor Relations Manager to support them for an initial 3 month and part-time opportunity.
The Donor Relations Manager will play a pivotal role in fostering and nurturing long-lasting relationships with the charity’s supporters. By implementing innovative stewardship strategies and crafting compelling communications, you will enhance donor loyalty and maximise giving potential.
Key Responsibilities:
- Conduct a comprehensive review of existing donor communications to identify areas for improvement and recommend strategic changes.
- Develop and implement creative stewardship initiatives to increase donor engagement and loyalty across the entire donor pipeline.
- Oversee the development and implementation of a robust stewardship program, identifying opportunities for cross-functional collaboration and maximising impact.
- Collaborate with internal stakeholders to foster a culture of donor appreciation and create meaningful engagement opportunities.
- Support the development and writing of impactful reports, communications, and proposals for donors and prospects.
- Work closely with fundraising colleagues to develop and execute tailored engagement plans for a select group of high-value donors.
- Collaborate with the Head of Philanthropy and Partnerships to identify and cultivate high-value gift opportunities for the upcoming fiscal year.
Person Specification:
- Proven experience in donor relations, fundraising, or a related field
- Strong understanding of donor stewardship principles and best practices
- Excellent written and verbal communication skills
- Ability to build strong relationships with donors at all levels
- Strong organisational and time management skills
- Proficiency in Microsoft Office Suite and donor relationship management software
- Experience working in the charity sector
- Knowledge of fundraising regulations and compliance
- Experience with grant writing and proposal development
- Excellent interpersonal skills
- A proactive and solutions-oriented approach
- A strong work ethic and the ability to work under pressure
What’s on Offer:
- An initial 3-month role with the potential for extension.
- Flexible part-time role of 2-days per-week with 1 of those days working from the organisations Central London office.
- An extremely competitive day rate of £256.92 per-day PAYE + £31.97 daily holiday (Inside IR35).
Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.
This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.
• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)
• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.
• Contract: Permanent
About Us
Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.
With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.
We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.
What You’ll Do
Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.
Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.
Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.
Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.
Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.
Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.
And More…
• Support our corporate fundraising, sponsorship, and volunteer strategies.
• Boost our PR efforts and build strong media relationships.
• Be the face of Sufra at external events and meetings.
• Work closely with the entire team, stepping in wherever needed to propel our charity forward.
Why You’ll Love Working with Us
Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.
Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.
Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).
Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.
Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.
If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.
We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.
One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.
Success in this role would mean that, after six months you can:
• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.
- Write clear, compelling funding applications for five-figure sums to a range of funders.
- Proactively maintain positive relationships with funders you are responsible for managing.
- Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.
Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.
Region Home based
Post Type Permanent
Working Pattern Part time – 15 hours per week
Role Type Strategic
Salary Range £35,000 per annum pro rata
Pension The Company operates an auto enrolment pension scheme
Annual Leave 30 days per year including statutory and public holidays pro rata
Security checks DBS check required
About Us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
About the Role
This is a key role to support our Operations Co-ordinator with accounting and financial administration of the charity.
Responsibilities
- Managing and recording all financial transactions of the business, journal entries, sales ledger and purchase ledger, bank reconciliations and other account reconciliations, general ledger management, banking, making payments, staff expenses, credit control, weekly and monthly reporting to management, closing the sales ledger and purchase ledger at the end of each month, ensuring all month end journals are posted and any other duties as required by the organisation
- Process timesheets, Gift Aid claims and payroll
- Carry out Partial Exemption calculations for VAT purposes
- Reviewing draft contracts for financial implications
- Kashflow software experience preferred but not essential
- Ensuring restricted grants are analysed and allocated accordingly
- Support the organisation with projects and tasks as required
- Respond to queries over the telephone, email and face to face
- Previous experience in a similar role for a charity
How This Role Contributes to Our Strategy
- Community Support: Supporting management team with good financial practices enabling savings and better value for money
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams through excellent financial practices and supporting business development activity with financial analysis
- Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
To provide trauma informed and person-centered information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses. You will form part of a 24/7 team of Helpline Advisors whose day-to-day responsibilities include answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data records.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is midnight on November 13th 2024.
Competency round will likely be held during the week commencing 25th November.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Trees for Cities is an independent, national charity that works with communities to plant and care for urban trees, helping to create greener and healthier cities across the UK and internationally for the last 30 years.
We are in a pivotal decade for environmental action, and our current strategy, The Turn of Trees (2022-25), is focused on engaging communities in climate action through the simple yet powerful act of tree planting. Looking ahead, our new strategy launching in 2025 will build on this momentum to create a social movement for tree equity - ensuring that all communities regardless of socioeconomic status, race, or geographic location have access to the benefits that trees provide, including cleaner air, cooler temperatures, improved mental health, and enhanced biodiversity.
The Role
We are seeking a dynamic and visionary Head of Marketing & Digital Engagement to lead our efforts in inspiring, engaging, and empowering communities, volunteers, and supporters across the UK. This is a critical new role, focused on implementing and operationalising our new strategy, enhancing our reach, and building the foundations for our future growth. The role offers the opportunity to lead the development of Trees for Cities’ first national digital engagement strategy, ensuring we build strong connections with communities and supporters through creative campaigns and digital platforms.
Key Responsibilities
- Lead the development and delivery of our first national digital engagement strategy, driving public awareness and support for urban trees.
- Inspire and mobilise communities and supporters through innovative campaigns that highlight the benefits of tree planting and urban greening.
- Collaborate with senior leadership to ensure the successful implementation of our organisational strategy, enhancing our digital presence to extend our reach.
- Oversee a talented marketing and engagement team, providing leadership, direction, and fresh ideas to foster growth and deepen our connections.
- Act as a senior voice in the organisation, influencing decision-making and shaping the future direction of Trees for Cities.
About You
We are looking for an experienced marketing leader with a passion for the environment and community engagement. You will have a proven track record of developing and implementing successful digital engagement strategies, and experience leading creative campaigns that inspire action – this could be within a charity or a wider commercial setting. You will be an excellent communicator, capable of influencing at a senior level, and able to bring fresh perspectives to the organisation.
Why Join Us?
At Trees for Cities, we pride ourselves on our warm, inclusive, and vibrant work culture. Our team is deeply motivated by the cause, and we are committed to supporting each other as we work towards a greener, healthier future. This is a fantastic opportunity to join an organisation making a tangible difference in urban environments and communities across the UK.
If you are passionate about mobilising social action and inspiring change, and have the skills and experience to lead our marketing and digital engagement efforts, we’d love to hear from you.
To learn more about the role and organisation, including how to have an informal conversation about the opportunity and apply, please download the full appointment brief.
Closing date: 17 November 2024
Panel Interview Dates: 2 December and then 9 December 2024
Using Anonymous Recruitment
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Reporting to: Head of Marcomms & Digital
Place of work: Remote, but some travel to Central London
About Media Trust
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other media-related support with media industry volunteers looking to give back. At the same time, our programmes for under-represented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media. For more information about Media Trust’s work, see our 2023 Impact Report.
We are looking to hire a Digital Manager to join our small but highly effective team. As the Digital Manager, you will play a vital role in driving and managing the delivery of our digital transformation strategy, working with key internal and external stakeholders to enhance our digital tools like our Volunteer Matching Platform, and achieving better engagement with the people we support.
This is a great opportunity for a highly motivated digital manager with relevant experience to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Key Responsibilities:
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Digital Strategy: Contribute to the development of our digital strategy to enhance user engagement, improve platform performance and support our overall goals
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Stakeholder Coordination: Work closely with internal teams (e.g., Marketing, Programmes, Volunteering, Partnerships) to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
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Support Management of Programme Data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
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Analytics and Impact Measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
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CRM Management: Oversee the day-to-day management of our Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
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Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
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Agency Management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with our organisational objectives
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Line Management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of our digital priorities
Key Skills and Experience:
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Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
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Hands-on experience managing websites (ideally WordPress), including familiarity with plugins, SEO best practices and web analytics
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Demonstrable experience of working with external agencies to manage website and CRM development
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Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
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Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
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A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
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Experience of interrogating data to generate actionable insights and drive decision making
Desirable:
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Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
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Line management experience, with the ability to motivate and develop others
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Ideally, experience in the charity or non-profit sector
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
Flexible working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Media Trust values diversity and is an equal opportunities employer.
Registered Charity no. 1042733
Application deadline: We are looking for a digital manager who can start immediately, ideally If you are interested, please submit your application by midnight on 10 November 2024. Interviews will be in the week commencing 18 November 2024. We will review applications on a rolling basis and may conduct interviews with suitable candidates before the closing date. We therefore encourage you to apply early - we reserve the right to close the application process early if a suitable candidate is found. The team at Media Trust are committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.