Support And Information Worker Jobs

Key Responsibilities:

• Telephone & Online Support: Provide emotional support and advice to callers, ensuring all interactions are accurately recorded in electronic systems.
• Shift Supervision: Manage shift activities, allocate colleagues to appropriate tasks, and troubleshoot any issues to ensure service quality and efficiency.
• Team Support & Development: Provide guidance and debrief to team members during shifts, promote a positive working environment, and ensure compliance with operating procedures.

• Minimum Level 2 Certificate in Counselling, with a willingness to work towards a Level 3 Diploma in Counselling within the first 6 months of employment.
• Experience within the mental health industry in a voluntary or professional capacity is highly desirable.
• Experience in supervising or leading a team is highly advantageous.

Concierge (Night Porter) 

Radford, Nottingham 

£22,072 per annum with enhancements for nights

Here at NCHA we have a fantastic opportunity for the right person to join our new temporary accommodation service as a Concierge in Radford, Nottingham. Internally this role is known as Night Porter.

Sutton House is a new temporary accommodation service for families which will be opening 2nd January 2025 in Radford, Nottingham.

The team inform referral agencies about vacancies and give advice about the suitability of potential referrals. You will interview applicants and complete risk and needs assessments, discussing applications and allocations with the project manager. You will assist with the move-in process, ensuring that new tenants are aware of their rights and responsibilities and relevant management procedures. Assist tenants with housing benefit applications and ready to move plans.

As Concierge, some of your responsible include but are not limited to:

• Manage access to the building via the main entrance/monitor CCTV (done by PM/HPWs during weekday daytime).Move in families overnight where required. 
• Log all complaints/accidents/potential risks/incidents of anti-social behaviour in accordance with policies/procedures.
• Keep a daily log of events/monitor ASB when on duty, ensuring effective handover of information to relevant staff.
• Conduct regular security checks including fire alarm/emergency lighting/fire extinguishers, reporting any concerns.

Ideal candidate

We’re looking for someone who has the values, knowledge and skills of working within a care and support environment and can demonstrate how they use their skills and common sense to support vulnerable individuals. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferable skills. You must be willing to work on a rota basis including weekends. Full training will be provided.

Working times

Mon - Fri 8.45pm-7.15am, Sat/Sun 24hrs

Over to you – click apply and show us why you are suitable!

You will need to attach a CV in order to apply for this role.

Please note that we are not currently offering visa sponsorship.

Previous applicants and colleagues re-applying will be reviewed at the manager’s discretion. We may close this vacancy early should we receive sufficient interest.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

Music and Performing Arts Coordinator

We are seeking a Music and Performing Arts Coordinator to lead on the planning and delivery of a varied, creative, dynamic, safe and youth-focused music and performing arts programme.

Position: Music and Performing Arts Coordinator

Location: Burnt Oak, London - HA8 0DT

Salary: £28,000-£29,500, pro rata per annum - depending on experience

Contract: Part time, Permanent - 20 hours a week (0.5 FTE) – (flexibility required, including regular evenings and weekend work)

About the role:

The role of Music and Performing Arts Coordinator will be delivered through two distinct spaces: The Music Room (including a recording studio) and a Performing Arts Studio. You will work with sessional staff to ensure that these two spaces are well-used and well-maintained. You will also ensure that special projects/events that involve music and performing arts are properly organised and arranged.

You will work to ensure the music and performing arts provision is ambitious, based on the organisation’s “Try, Train, Team” model (every space having a range of activities that allow young people to give something new a go, to develop skills and to do it with others). Finally, you will be a part of the Delivery Team, helping to deliver our overall objectives as an organisation.

About You:

To be successful in the role of Music and Performing Arts Coordinator you will need the following skills and experience:

• Experience of line management and team leadership
• Qualification, or experience of delivering music or performing arts activities to young people
• Excellent communication skills to deliver activity programmes to a wide range of young people
• Ability to motivate and engage staff, volunteers and young people through Music and Performing Arts
• Knowledge of the issues affecting young people and an ability to work with challenging behaviour and complex needs
• A willingness to work unsociable hours when required

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value on different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Other roles you may have experience of could include: Youth Work, Music Teacher, Performing Arts Teacher, Drama Teacher, Sessional Youth Worker, Activities Coordinator, Social and Recreational Coordinator, Performing Arts, Music, Activities Instructor, Performing Arts Leader, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At the Canal & River Trust, we believe life’s better by water, and that the waterways we take care of make an important contribution to the health and wellbeing of local communities and economies.  We have an extraordinary range of professionals to help bring our waterways to life, including people with the knowledge and skills to deliver high-quality geographic information systems and services.

Working for the Trust we believe passionately that our waterways can play an important role in mitigating the impact of climate change, helping to reduce the levels of greenhouse gas emissions which drive global warming. Our network of canals and river navigations in the hearts of towns and cities are perfectly placed to provide ‘net zero’ solutions & reduce the impact of climate change, as well as providing fantastic green & blue doorstep destination spaces for everyone to enjoy.

The Contactless giving Fundraising Team sits within the wider F2F Fundraising and Individual Giving Team

This important role entails working with the Trusts regional teams as a Team Leader within the wider Face to Face (F2F) fundraising team In this particular instance this role will have a focus on championing our Contactless Giving Workstreams across the regions, with the support of their face to face fundraising colleagues.

They are responsible for delivery of our contactless giving programme and ensuring that they are able to setup a maintain a varied programme of workstreams by sourcing and providing key technology and tools to all of the Trusts regions. You will help drive delivery of the agreed Team and individual targets and KPI’s for the region(s) with a particular focus on Contactless Giving.

This role will work across the regions as a dedicated national support and will be required at times to provide hands on coaching, training and support regionally to drive ongoing engagement and enthusiasm for the programme. They will also support the Regional Face to Face Fundraising Managers to identify and business case potential future opportunities when required.

You will play a significant role in supporting the day to day management of our contactless giving income stream by supporting our F2F Fundraisers, regional colleagues and volunteers, ensuring our Values & Behaviours and performance excellence standards are met on a consistent basis.

Location & coverage
You will be working remotely and should expect to spend more than 50% of your week out on location meeting with your fundraising team across the region.

There is an expectation of working some weekend days at our key regional events, spread over the year and being a part of the weekend Contactless Giving management rota, which denotes working at least one weekend per month.

As a remote worker you will be assigned one of our main hub spaces as as your formal base

Relevant hubs include:  Leeds, Ellesmere Port, Burnley.

Working Hours: 37 hours Monday to Friday with occasional weekend & bank holiday working.

The regularity & flexibility of travel will be discussed further at interview stage. 

Knowledge, Skills/Qualifications & Experience

Key Accountabilities: 

• Work with the Contactless Giving Fundraising Manager to devise robust strategies to achieve weekly & monthly volume and quality based fundraising targets, particular focus on Contactless Giving within the regions, Museums and attractions and our F2F Fundraising teams.
• Develop contactless fundraising techniques with the Contactless Giving Fundraising Manager that improve income generation for the Trust.
• Support the Face to Face fundraising management team with reviews and business casing of future fundraising opportunities for the face to face & regional fundraising programme.
• Ensure management of key contactless giving channels including devices, signage, branded clothing and collateral all contain contactless donation touchpoints across the network.
• Adhere to the IOF and Fundraising Regulator Code of conduct.
• Handle all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
• Ensure regular Compliance checks and training sessions are delivered to the F2F team and Regional colleagues, particualrly around Contactless Giving.
• Clear, regular and timely communication with the Team and all members of the senior management team.
• Nurture and maintain positive relationships with regional colleagues to support delivery of F2F fundraising priorities, engagement and training; particularly contactless giving programme.
• Coach and mentor team members in the region and support the maintenance of performance targets and improvements where needed.
• Ensure that all data input and insight reporting is maintained for the benefit of the team including key systems such as CRM, Evergiving and other fundraising platforms and technologies.
• Support operational processes for managing equipment, managing suppliers, regulatory compliance and complaints management.

Skills, knowledge & experience:

Practical: 

• Demonstrable communication and interpersonal skills, ability to motivate and inspire people.
• Customer service experience is desirable.
• Passion for the waterways, canals and blue spaces is desirable but in no way essential.
• Knowledge in fundraising is desirable but not essential
• Support for the Canal & River Trust’s aims and vision.
• Passion for the waterways, canals and blue spaces is desirable but in no way essential.
• Enthusiasm for keeping our local waterways attractive and safe for all to enjoy now and in the future. 
• Drivers license is essential.

General:

• Excellent communication skills.
• Excellent interpersonal skills
• Highly self-motivated and hard working.
• Ability to work to and self-manage targets.
• Ability to adapt to working in varying locations and demonstrate flexibility.
• Confident with MS Office applications and quick learner at using a range of digital platforms.
• Understanding of GDPR and handling data sensitively

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What We Offer

In addition to your salary of £32,000 + Car Cash Allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits=:

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working, no weekend working. 
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

Service Team Manager  

Location: Stockwell, London 

Salary: £38,552 per annum 

Permanent 

Full time (37.5 hours per week Monday to Friday On site at Stockwell) 

Closing date: 17 November 2024 

Interviews: w/c 18 November 2024 onwards

If you are an experienced Service/Team Manager or an existing Team Leader looking to further develop a career in the homelessness/supported housing sector, then Evolve is the place for you. 

We offer a supportive environment for our Team Managers to work collaboratively as part of a team of passionate and knowledgeable colleagues. 

At Evolve Stockwell, we recognize the importance of creating a strong foundation for parents and their children and our young unaccompanied asylum seekers to ensure that they are provided with tailored support on their path to independent living. Between you and your Team Leader you will manage 11 colleagues to deliver these key housing and support services. 

Our young parents service is based across two sites as follows - Georgian Houses Stockwell where we house 20 young parents and their children; Keystone House (A lower needs service based in Croydon) which has 5 young parents with up to 2 children each. We support our young people, helping them to maintain their health during pregnancy, prepare for birth and develop childcare and positive parenting skills on their path to independent living. 

The service team also supports 7 unaccompanied asylum-seekers, who live on-site in a building called Olive House. We support these young people to improve their independent living skills, through a range of activities, as well as working alongside other agency's to support each individual through the asylum seeking process. We also need to refer some of the young people to external agencies to enable them to support those with complex trauma. 

The Stockwell site is a large one, with an independent nursery and fitness club using our facilities. 

What will your responsibilities be as Service Manager? 

You will have full responsibility for ensuring the effective operation of the whole Stockwell site with overnight night concierge services provided by our Night Concierge managers for you. We own and rent part of the site - King Georges House, which currently houses 40 women as part of the refugee and resettlement pathway in Lambeth. Whilst their support is delivered by The Single Homeless Project, Evolve lead on the housing management aspect via our internal rent and income team. 

You will act as a general point of contact for day-to-day support queries for colleagues on shift and you will be expected to support and manage the Team Leader in the overall day-to-day management of the service whilst ensuring they hold key supervisory responsibility for the team. 

The service has a team of 11 colleagues which includes two night support workers, and you will recruit, manage and lead colleagues to ensure they realise their full potential in their roles. This will include managing induction and probation procedures effectively, conducting one to ones, coaching, identifying and taking action on training and development needs as appropriate. The service has been established now for 18 months and we have recently become Ofsted registered so improving on the existing foundations and working with Lambeth Local Authority commissioners to establish Evolve as a trusted partner is a key responsibility. 

Evolve is a truly great place to work, and because we are relatively small, as a Team Manager you can really see where you add value. We provide welcome and necessary support to our colleagues and managers who have challenging but rewarding roles. 

You can find more information on the Job Description and Person Specification which is attached as a document for you. 

In return, we can offer you: 

· 33 days holiday per annum, including bank holidays, rising to 38 days with service 

· Ability to buy or sell additional one week holiday per annum 

· Employer paid DBS checks 

· Occupational sick pay 

· Employer contributory pension scheme 

· 4 x annual salary as Life Assurance 

· Medical Cash Back Plan 

· Yulife Employee Assistance & Rewards Programme 

· Cycle to work scheme 

· Blue Light Card 

· Full training and induction programme 

About us 

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. 

Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness. 

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life. 

Partnership Manager (2148)

This role is a 12 month fixed-term contract.

Oxfam is a global movement of people working together to end the injustice of poverty.

The Role:

Oxfam GB is seeking a dynamic and skilled relationship builder to manage a portfolio of key partners and drive high-value donations from individual philanthropists and trusts and foundations. You will play a pivotal role in securing five- and six-figure gifts, directly contributing to Oxfam's mission to tackle poverty and inequality globally. You will be a proactive relationship builder with experience in stakeholder engagement, growing partnerships, or similar roles, and a passion for making a real difference. If you have a proven track record of building strong relationships, securing support, or growing strategic partnerships, we’d love to hear from you.

Key Responsibilities:

• Develop and implement strategies to secure significant gifts from individual philanthropists and trusts and foundations.
• Manage and cultivate relationships with existing partners to maximise income, influence, and impact.
• Create and execute tailored partnership plans that align with Oxfam GB’s strategic priorities.
• Ensure excellent relationship management, fostering long-term engagement with key supporters.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Confident communicator with an ability to inspire supporters, colleagues and peers
• Experience in building and maintaining income-generating partnerships, whether with private sector partners, individual supporters, trusts, foundations, or similar. A commitment to giving new prospects, as well as Oxfam’s current partners, the best possible experience and demonstrating the impact their support can have on poverty
• Facilitation and brokering skills, in order to collaborate with a range of stakeholders in a culturally sensitive and inclusive way
• The ability to influence and negotiate with a variety of stakeholders, some at senior level
• Team player, being part of a values-led and diverse team, where every individual plays a role in delivering Oxfam’s strategy, vision and cultural aspirations.
• Ability to review and analyse a range of programme information, including theories of change, proposals, project updates, reports and budgets
• Ability to navigate complexity and / or complex systems
• Knowledge and understanding of the sector and trends in philanthropy
• Willingness and ability to travel to in-person donor meetings in the UK and potentially overseas

We offer: 

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer  

Flexfam: 

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a job share, or partially home based.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Reasonable Adjustments for Interviews:

Oxfam is committed to ensuring accessibility for all candidates during the recruitment process. Should you be offered an interview, we will provide interview questions in advance for this role, and will make other reasonable adjustments to support the accessibility of all candidates. Please let us know if you require any accommodations when applying.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate ourare recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the .In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation andactively encourage applications from people of all backgrounds, particularly those from underrepresented groups.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

is a member ofof 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam is a global movement of people working together to end the injustice of poverty.

A thriving diverse Oxfam: 

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

BEYOND THE STREETS: FUNDRAISING & GRANTS OFFICER

In order to apply for this role, you must complete the Application Form, and Equal Opportunities form which are both available on our website. Please return these to the recruitment email address also found on our website.

Location: Southampton or London Office / Home-Working / Hybrid Working*

Hours: 35 hours per week

Leave: 25 days leave, plus Bank Holiday Leave

Salary: £32,000

Line Manager: Grants Manager

Pension: 5% Employer Contribution (with statutory 3% employee contribution)

Contract: Permanent

*Hybrid working is fully negotiable (e.g. number of days working from home), but with all employees there is the expectation that on occasion there will be a need to attend the London and Southampton offices.

About Beyond the Streets

A wonderful opportunity exists to join the energetic, friendly, and talented Beyond the Streets staff team, dedicated to achieving the aim of living in a UK where women aren’t compelled to sell sex; free from coercion, violence, poverty, and other abuses. We also work towards the aim of ensuring that those that are involved in selling sex can access effective services without experiencing barriers such as stigma, a lack of understanding, and judgemental attitudes.

The charity formed over 20 years ago, and we’re now a leading specialist within our theme. Beyond the Streets works in 2 key areas:

1) Direct Support: We provide direct support for women involved in selling sex via two frontline services: 1) Beyond Support, based in Southampton (a national remote telephone service offering long-term 1:1 support with trained Women’s Support Worker); 2) Door of Hope, based in east London supporting women involved in selling sex on street via street outreach, drop-ins, advocacy to gain/maintain access to services, 1:1 Psychotherapy sessions, and 1:1 long-term support

2) Impact Work: We run training courses for third sector / statutory professionals to increase awareness and educate on women’s support needs. In partnership we produce research and resources and reports, involving lived experience voices, to support better access to services for women and encourage systemic change. We also host an affiliate network of 30+ organisations nationwide.

About the role…

We’re looking for someone with energy, motivation, and experience to be able to make an instant and vital impact on the organisation; someone who can understand the big picture, has good attention to detail and can make things happen. The role will focus on increasing income from donations and sustaining our current grant income; both playing a key role in maintaining our frontline services and impact work. With plans around developing our supporter base and growing our number of regular donors already in place, you will not only have the opportunity to quickly become involved in key activities but also the chance to influence these plans through your own expertise. The position will report to the Grants Manager and work closely with the Comms and Marketing Officer as well as beside the wider Beyond the Streets team.

You’ll need…

• experience of writing compelling copy to inspire people to donate
• experience of working in a charity fundraising environment
• experience of leading on digital fundraising events/campaigns and community fundraising appeals
• understanding of violence against women & girls and be passionate about making a difference
• strong interpersonal skills so you’ll quickly build rapports with internal and external stakeholders
• to be a self-motivator as well as keen collaborator, who enjoys working within a team and thrives on achieving goals
• to be a creative thinker, who is solution focused, with a natural attention to detail

Sometimes, research shows that particularly women will not apply for a job if they don’t meet all the criteria. Therefore if you’re interested in the role but only meet some and not all the criteria, we’d love for you to apply! You may be the person who is the best fit for our team and this role; we wouldn’t want you or us to miss out!

All those that are shortlisted and invited to interview will receive a pre-interview pack that will include an introduction to the friendly interview panel and the list of questions that they will be asking.

Genuine Occupational Requirement (GOR)

Due to nature of this role involving engaging with women around the subject of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.

You’ll enjoy…

• Competitive pay – earn £32,000
• Flexible working – incorporating a Time off in Lieu system
• Career opportunities – develop yourself and your career in a specialist VAWG sector, reputable national organisation
• Personal development allowance – to further your work-based skills and knowledge
• Cycle to work scheme – tax free allowance to buy
• Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check. When you join, you’ll receive a structured induction, including attending our own training on understanding involvement in the sex industry.

Brief Summary

Can you help us increase our income from donations and sustain our current grant income; both playing a key role in maintaining our frontline services and impact work.

Please complete the Application Form, and Equal Opportunities form both available on our website, once you click 'apply' here on Charity Job, and return these to the recruitment email address also found on our website.

Make sure that you demonstrate in the application form your ability to meet the requirements of the Job Description and Person Specification listed in the Application Pack, also available on our website.

We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.

The Equal Opportunities form will be detached from your application and kept separately. The information given on it will not be used to make decisions about who is short-listed or recruited.

Deadline for applications: 5th November 2024

Interview: 14th November 2024

Potential start date: 6th January 2025 (open to negotiation for right candidate)

Salary: £25,400 pro-rata per annum (£31,750 FTE)

Hours: 30hrs a week

Location: Homebased

Are you a supremely organised and motivated individual who is looking to join an exciting organisation that’s truly making a difference to the lives of vulnerable young people across the UK?

The Jon Egging Trust (JET) is seeking to find an exceptional Operations Manager to help us deliver our next exciting phase of growth. Reporting to the Director of Operations and Finance, the successful candidate will be instrumental in implementing our people and culture ambitions, continuing to enhance our ways of working and infrastructure to ensure JET remains the best possible workplace for our talented team to keep changing young lives.

The role requires:

· A track record of operational management and driving efficiencies within a charity or medium sized organisation

· Competence in HR legalities and its administration, with a particular interest in shaping the foundations (processes, systems and practices) that create a fantastic employee experience.

· Experience of Learning & Development initiatives, with a willingness and innovative mindset to build a new approach from the ground up.

· Confidence managing information systems and databases, able to provide input on systems development and commissioning.

· A positive ‘everything is figure-out-able’, ‘let’s find a way’ attitude to solving challenges and seeking operational excellence.

· Exceptional people skills, able to interact and work proactively with internal teams, and comfortable liaising with board and committee members, as well as external parties.

· An understanding of and commitment to good practice around inclusion, diversity and equal opportunities.

You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. The successful candidate will be experienced and highly proficient at HR management, adept at process and systems maintenance and improvements, all wrapped up in a multi-tasking, problem-solving, super organised do-er!

We are looking for a person who is self-motivated, a brilliant team player and communicator, but also happy to work autonomously and independently as required. Please see the candidate information pack for detailed information on remit and responsibilities for the role. 

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 3rd November 2024 at 23.30 we encourage early submission of your application as we may close the process early.

Intention is to hold interviews on Wednesday 13 November 2024 in Bristol.

Questions?

Contact us via our website: Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK.

Off The Record (OTR) is an independent charity based in the Havant Borough. We have been supporting young people and their families in South East Hampshire since 1977.

Young people are at the heart of what we do, and we aim to support the emotional health and wellbeing of our community's young people through one-to-one counselling, information and support, and group support for 11-25 year olds and their families.

We are looking for a motivated, capable, and adaptable Family Services Team Manager.

OTR embraces equity, diversity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Please advise us of any requirements to support your application to us.

PLEASE NOTE - A cover letter is important to help us understand more about you and your interest in the role, beyond your CV. Please also be sure to send a cover note telling us why you want to work here, how you feel you meet the essential criteria from the section below, and your availability for hours.

•    Are you passionate about making a difference to the emotional health and wellbeing of the young people in our community?
•    Do have the drive and ambition to support service growth and development?
•    Do you have bags of enthusiasm and enjoy working in a small close-knit team?

Then we would love to hear from you! In return we can offer:

•  A supportive team and a positive and caring work environment where everyone’s ideas for improvement are welcomed and valued
•  In house training and opportunities including in the areas of emotional health and wellbeing.
•  Social events to get to know your colleagues and have some fun! 
•  NEST pension scheme, free on-site parking, company sick pay.

This is a fantastic opportunity for you to play an integral role in improving the lives of young people in South East Hampshire, by overseeing our new portfolio of young people’s and family support services.

Salary: £16 to £17.91 per hour (based on experience – FTE @ 37 hours = £30,784 to £34,450)

Hours: Full time preferred but would consider applicants interested in working between 30 - 37 hours per week over 4 days

Reporting to: CEO

Responsible for: Family and Young People’s Services

Key Tasks and Responsibilities

Leadership and Management

Provide inspirational and approachable leadership and management support to all staff, volunteers and sessional workers within the team including:

•  Providing 1-2-1’s, coaching, observations and safeguarding / management supervision.
•  Leading staff and volunteer team meetings.
• Overseeing absence management and welfare.
•  Leading on team recruitment.
• Supporting and attending team social and wellbeing activities.

Services Development and Delivery

• Ensuring our group work and Young Carers services are coordinated, delivered, monitored and evaluated against internal targets and service level agreements / contracts.
• Being part of the designated safe guarding officer team.
• Developing and communicating quarterly plans in advance for all services.
• Developing new and existing programmes and activities in line with demand and funding opportunities.
• Building and maintaining working relationships with other providers and organisations, including representing OTR at networks and forums within the local statutory and voluntary sector.
• Overseeing quality of service delivery, including identifying and implementing opportunities for improvement.
• Covering service delivery for OTR programmes and activities as needed.

Compliance, Reporting, Policy and Procedure

• Overseeing induction and training of staff and volunteers within the team, including ongoing training needs analysis.
• Handling and recording feedback and complaints in accordance with OTR policy.
• Producing internal and external funder and board reports
• Monitoring the accuracy and timeliness of data entry and outcomes evaluations of all services in the team.
• Overseeing the handling and monitoring of safeguarding concerns and protocols.
• Overseeing of health and safety procedures and team compliance against all OTR policies.
•  A Designated Safeguarding Officer as part of a DSO team reporting to the DSL.

Other

• Key holder and building open / closure responsibilities, including cash handling.
• First Aider and Fire Warden.
•  Participate in all requested training and management supervision.
•  Any other reasonable tasks as set by your line manager.

Person Specification

Essential Criteria

• Successful track record of leading and managing teams in a children and young people and/or family services delivery setting.
• Recent experience delivering programmes and activities within children and young people and/or family services.
• Experience managing safeguarding’s
•  Awareness of contemporary issues affecting children, young people, and families.
• Training qualification and/or equivalent experience delivering training and services for young people / family services.
• Experience managing a team in line with statutory and compliance obligations including Safeguarding, Health and Safety, Date Protection and GDPR, Confidentiality, and Equality, Diversity, and Inclusion.
• Monitoring, evaluating, and producing service reports to a high standard for internal and external audiences.
• Managing feedback and complaints at a senior level including responding to and resolving matters raised by both external stakeholders and service users in a professional manner and in keeping with policy and procedure.
• Confident and capable user of Microsoft Office suite (Microsoft 365).
•  Able to use Excel, including to create reports.
• Willing and able to travel within South East Hampshire.
•  Available for evening working by arrangement and occasional weekend work.

Desirable

• Level 3 certificate, diploma, or equivalent in a related area – for example Health and Social Care, Youth Work.
• Experience developing training programmes for the children and young people / family services workforce.
• Knowledge of the local voluntary / statutory sector.
• Knowledge of relevant legislation and regulation including the Children’s Act and associated statutory guidance.
• Experience in the voluntary sector as a worker, volunteer, or service user.
• Experience using social media in a business setting.
• Experience using in-house databases and data entry.

 Attributes

• Confident and capable written and verbal communicator – able to communicate effectively with service users, external partners, agencies and professionals.
• Able to work responsively and efficiently in a demanding environment where there can be regular interruptions, competing priorities, and tight timescales.
• Capable of managing, supporting, and motivating staff dealing with difficult clients.
• Enjoy team working in a close-knit team.
• Flexible and adaptable to cover the team, and changing programme and activity needs.
• Positive attitude to young people.
• Self-motivated and able to work without supervision when required.
• Committed to equality, diversity and inclusion.
•  Able to maintain professional boundaries including appropriate levels of confidentiality.

As part of our commitment to safe recruitment, all staff appointments are subject to Enhanced DBS with Barred List checks and references will be taken up.

OTR embraces equal opportunities, diversity and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Company: Royal Statistical Society
Salary: £60-65k

Line manager: Chief Executive Officer (CEO) 

Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager 

Term: Permanent, full time 

Background:

Our vision is a world where data is at the heart of understanding and decision-making

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live. 

We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.

The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention. 

Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society. 

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required. 
 

Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.

Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year. 

Probation: This post is subject to a six-month probation period. 

Key responsibilities: 

Understanding needs and the changing external environment 

• Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs 
• Undertake research to identify new target audiences for membership 
• Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant 
• Plan and deliver membership surveys and oversee the collection and management of member data 
• Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning 

Development of strategies and plans 

• Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members  Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals  Support the development of wider strategies and plans across the organisation 

Programme management and delivery 

• Deliver programmes of benefits, products and services which meet the needs of members and attract non-members  Monitor and report on progress and performance against targets and plans  Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time  Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders  Continually assess and improve processes and oversee the development and maintenance of standard operating procedures 

Interfaces with other teams and groups 

• Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration  Work with heads and other teams across the organisation to support related objectives  Work with staff responsible for business development to capitalise on development opportunities  Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice  Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines  Select, lead and manage contractors and third-party organisations to support programme deliverables 

Leadership and management 

• Bring relevant staff together within small teams working across the organization on defined goals that support our objectives  Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals  Contribute to decision-making regarding the strategic direction and financial management of the Society  Oversee budgets and meet income targets for individual programmes  Negotiate with suppliers to deliver value for money  Line manage staff 

Other 

• Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee 

Person specification: 

Essential 

• Educated to degree level or equivalent  Senior leadership experience  Significant experience developing strategies and plans, preferably within a membership organisation  Experience using data and evidence to develop value propositions and align services with needs  Significant experience of programme and project management and operational delivery  Excellent organisational skills and an ability to identify and respond to changing priorities  Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget  Experience of negotiation and influencing  Experience leading and managing staff and contractors  Ability to develop relationships and communicate with a wide range of people  Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form  Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others  Ability to establish and develop an extensive network of external contacts  Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget  Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives  Experiencing tendering for work and managing external contractors  Ability to make sound commercial decisions and identify commercially viable/profitable projects  Collaborative team worker – works with colleagues to achieve strategic and operational objectives  Ability to work effectively and achieve results in a changing environment  Ability to work on own initiative within RSS guidelines/directives  Demonstrable commitment to equity, diversity and inclusion 

Desirable 

• Experience overseeing professional affairs in a member organisation  Interest in or experience of statistics, research, or other aspects of the Society’s work  Familiarity with developments within data science, statistics, machine learning, AI and related subject areas  Understanding of professional membership organisations and learned societies, and their role in the current climate  Experience of the not-for-profit sector and working with volunteers

How to apply for the role 

Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.

The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed. 

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.

About Us

Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment. Since 1979, we have been working with the most influential leaders in business, NGOs and politics to accelerate political action and create transformative policy for a green and prosperous UK.

We are focused on ensuring the UK government rises to the significant environmental leadership challenges of our age and, in doing so, reaps the social and economic benefits that come from an effective UK response to the climate and nature crises.

The Role

In this period of a new government, we have an ambitious programme of events planned under our Political Leadership theme and we are recruiting an events assistant to join us for one year to support the additional work anticipated, as well as assist on Green Alliance’s other core events. This work will significantly involve varied activity under our new one year training programme for the environment sector, Project Boost, which includes retreats, workshops and panel discussions.

You will be an enthusiastic individual who wants to develop their experience in events management. In the early stages of your career, you will be keen to learn and develop skills across a range of event formats.

You will need good interpersonal skills and attention to detail, helping us to maintain our high brand values and reputation amongst senior audiences for excellent, smoothly run, ‘must attend’ events. You will work across teams and will be someone who enjoys multi-tasking and managing a varied workload, at times in a fast paced environment.

Position in the organisation

This role is part of Green Alliance’s communications team. The communications team includes the head of communications, events and engagement manager, the senior press officer, and the communications officer. The events assistant will report to the events and engagement manager and work closely with the politics team.

Key tasks and responsibilities

Event assistance

− Help with logistics and administration in advance of events, including badge making, researching venues, invitation tracking and document circulation.

− Assist in gathering and compiling details for speaker briefings.

− Organise important logistics such as organising event materials, printing and travel.

− Assist onsite at events, for example with registration, venue liaison and managing Q&A mics.

Contact management assistance

− Assist with uploading attendee information to the database.

− Assist with database management, keeping contact lists regularly updated.

Other

− Participate in all-staff planning and training sessions.

− Any task which may be reasonably requested to be undertaken within the scope of this post.

Person specification

Knowledge & experience

Essential:

− Previous experience in assisting on events.

− Excellent multi-tasking skills and experience with managing a varied workload

− A high standard of written English.

− An understanding of good communications principles.

− Excellent interpersonal skills.

− Excellent attention to detail.

− Ability to act on own initiative and exercise sound judgment.

− Good organisational skills and time management.

− Flexible team worker.

Desirable:

− Interest in and understanding of environmental issues.

− Experience of working in an office.

Grant Partnerships Coordinator

Are you proactive, curious and passionate about empowering young people and building meaningful partnerships? Do you want to develop your career in the grant partnerships and donor stewardship field?

If so, we have an exciting opportunity for you! Join the team as a Grant Partnerships Coordinator and help forge strong, impactful relationships with national partners, driving positive change for thousands of young people.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Grant Partnerships Coordinator

Location: Bolton/hybrid (two days a week in the Bolton office combined with home-working and travel across the Youth Zone network as required)

Salary: £30,000 - £33,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time (37.5 hours/week) however would consider part-time working 4 days per week.

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: Wednesday 20 November at 12noon

First Stage Interviews: 28/29 November - virtual

Second Stage Interviews: 5/6 December - in person at a Youth Zone (TBC location)

About the Role

Over the last two years the organisation has developed some outstanding national partnerships. This is a newly created position designed to maximise the potential of national partnerships by joining the successful Grant Partnerships Team and collaborating with teams in volunteering, impact, and storytelling.

We need you because the team are busy helping to give life changing opportunities to young people across the country. With seven large-scale youth centres (Youth Zones) set to join their existing network of 15, the organisation will soon be reaching more young people than ever before. Grant Partnerships with national partners has been instrumental in making expansion and ongoing support possible. As the organisation embarks on a new three-year strategy and is ready to take collaborations with national partners to new heights. This is where you come in!

So what will you be doing?

With support from the Head of Grant Partnerships, you will collaborate with colleagues, Youth Zones and partners to ensure vibrant relations between national funders and the charity. Operationally you will achieve this by supporting the stewardship pipeline system to ensure national partners feel connected to the everyday impact and stories that their support brings. You will also develop your own portfolio of national funding prospects and opportunities that may also include ‘Charity of the Year’ and fundraising events.

Success will be defined by how ‘above and beyond the grant terms’ engagement is with national partners and how they recognise themselves as an active part of the difference the team are making to over 55,000 young people.

About You

You are an excellent communicator who can craft persuasive written proposals and present complex information in a clear, impactful way. You have also got a knack for building strong relationships, both in person and through written communication, and you thrive when moving things forward working with multiple stakeholders. If you’re proactive and curious and looking to develop your career in fundraising and donor stewardship this is the role for you.

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.

We recognise that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, we actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

We are committed to the safeguarding of young people. In accordance with our Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Fundraising Executive, Stewardship Executive. Fundraising Officer, Stewardship Officer, Grant Partnerships, Grant Coordinator, Grants Coordinator, Partnerships Coordinator, Grant Partnerships Coordinator, Grant Officer, Grants Officer, Partnerships Officer, Grant Partnerships Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

‘’Our incredible youth centres, that provide life-changing support to tens of thousands of young people from a diverse range of backgrounds, have been running for over a decade. From the building to the facilities, to the highly skilled and dedicated youth workers and volunteers; a Youth Zone is an investment in young people that sends a clear message to them about their worth. We want them to know they are valued, and their potential is seen’’.

OnSide is determined to make sure that all young people have the opportunity to shine. The chance to discover their passion and their purpose.

This national youth charity transforms the lives of young people in some of the most disadvantaged areas across the UK. Do you want to play a pivotal role in the development of another state-of-the-art, multimillion-pound youth centre that will energise and inspire yet more young people?

As OnSide unlocks the next transformational phase of its journey, it needs a fundraising expert to help it further achieve its mission and expand its reach. Could this be you?

The Role

One in three young people are growing up below the poverty line in Barnsley, leading to physical and mental health struggles, and significantly higher numbers of hospital admissions as a result. This new Youth Zone will transform the lives of thousands of young people for the better, and needs a Senior Philanthropy Manager to engage and inspire donors to support this unique, life-changing space. Duties will include:

• Identifying individual and corporate supporters, creating a picture and pipeline of potential donors.
• Generating pledged income through the delivery of a ‘Founder Patron’ campaign.
• Providing high quality stewardship to maximise donor retention.
• Organising events and activities to develop relationships with potential supporters.
• Maintaining, developing and leveraging existing relationships with Youth Zone project supporters.

The Person

We are looking for an inspiring and passionate individual with experience developing a pipeline of prospects and converting these to achieve targets. While major gift fundraising experience would certainly be advantageous, we are also keen to speak with people looking to embark on a career in this rewarding area from either a corporate, or broader fundraising, background. You should possess strong and persuasive written and verbal communication skills, and an unrivalled ability to listen to others and build mutual relationships. Perhaps most importantly you should be an inspirational storyteller, with the ability to bring a concept to life and to encourage supporters to give to this incredible cause.

Why OnSide?

Not only is this organisation hugely passionate about the incredible range of young people whose life it changes every year, the charity also puts significant emphasis on staff wellbeing and career progression. If you’re looking for an opportunity to unlock the next phase of your career, then this could be the place for you!

Being an integral part of this pivotal next phase, you will feel valued in your role and have the satisfaction of having an immeasurable impact on the success of this Youth Zone. OnSide is a values driven charity that is committed to being diverse and inclusive and promotes a culture of collaboration, ambition and respect. OnSide offer a range of incredible benefits including:

• Agile working
• 25 days annual leave (rising to a maximum of 30 days with length of service)
• Company matched pension
• Company sick, maternity, paternity & adoption pay
• Access to OnSide’s Talent Academy; bespoke training and mentoring

This is a permanent, full-time position, 37.5 hours per week. However 4 days per week will be considered with salary pro-rata. The role will be home-based initially, with travel across Barnsley and the surrounding areas. Please note a basic DBS check will be required for this role.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Communications & Marketing Coordinator

Purpose

To implement the annual communications and marketing plan

Responsible to

Associate Director of Programmes and Business Development

Responsible for

None

Working with

Colleagues within the Fundraising and Communications Department, the wider

organisation and external contacts as necessary

Location

Hybrid with frequent travel to London office

Post

Full time

Period

Permanent

Grade

3.X

Salary

GBP 37,687

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role

The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.

Summary of Key Responsibilities

Key responsibilities include:

• Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
• Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
• Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
• Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
• All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.

Social Media and website

• Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
• Manage a calendar of social media and website activity
• Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
• Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
• Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
• Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
• Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
• Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
• Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.

Marketing

• Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
• Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
• Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
• Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
• Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
• Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
• Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.

Additional

• Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
• Contribute to the development of the fundraising and engagement strategy
• Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
• Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
• Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
• Identify ways of streamlining processes and improving ways of working within the charity
• Ensure individual compliance with RedR policies and processes
• Undertake other tasks as reasonably requested by the CEO and Associate Director

Specification

Essential

• Experience working in the charity sector
• Demonstrable experience covering a broad range of communication methods, such as:
  1. Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
  2. Building a case for support
  3. Using a Content Management System (CMS)
• Strong digital skills and an awareness of the importance of digital information in the sector.
• Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
• Experience maintaining websites and social media, including producing effective content
• Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
• Ability to research and identify communications opportunities
• Excellent attention to detail, especially in written work
• Ability to work well with a wide range of people from diverse backgrounds
• Up to date knowledge of key humanitarian or development issues and trends and
• commitment to the international disaster relief sector and RedR’s aims and objectives
• Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
• A commitment to the mission and values of RedR

Desirable

• Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
• Experience using MailChimp
• CIM certificate in Marketing
• A good understanding of Google Analytics
• Video editing experience
• Experience of working for an international NGO, preferably in the humanitarian or international development sector

What We Offer: Your Well-being, Our Priority

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:

Well-being & benefits

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
• 5% employer pension contribution involving dependants
• 3 paid days annually to volunteer for causes you care about
• 5 days of paid study leave
• Employee Assistance Programme 
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
• Life assurance coverage equalling four times your salary.
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).