Support and information team members jobs in whitechapel, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?
If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £53,608.48 - £58,969.32 dependant on experience
What is a Technical Business Analyst?
As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.
Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You’ll collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Identify and assess challenges or opportunities for improvement.
- Collaborate with healthcare colleagues to map workflows and ensure technology solutions meet clinical needs.
- Design systems that enhance client safety, experience, and satisfaction.
- Facilitate seamless integration of new solutions with existing clinical systems.
- Support staff in adopting new technologies through training and assistance.
- Define success metrics to track improvements in client pathways.
- Communicate between clinical staff, IT, and other teams to integrate new solutions.
- Collect and align business and user requirements for new systems.
- Document how new solutions will integrate with existing systems.
- Ensure new systems enhance patient experience and care delivery.
- Establish KPIs to measure the effectiveness of new systems.
- Evaluate risks and develop mitigation strategies.
- Use data-driven insights to prioritise features and deliver value.
What we’re looking for:
- An experienced Technical Business Analyst with a strong understanding of Agile principles and iterative approaches.
- Skilled in identifying, analysing, and communicating business problems.
- Utilise AI and automation for process enhancements.
- Lead process changes and support implementation.
- Strong risk management skills.
- Build and maintain effective stakeholder relationships.
- Apply strategic thinking with strong technical skills.
- Excellent communication and interpersonal abilities.
- Find simple solutions for complex issues.
- Expertise in all stages of the agile lifecycle.
- Present technical information clearly to non-IT staff.
- Understand digital trends, especially AI and automation.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Health Collective is one of our central campaigns. It has emerged out of the urgent need to close the health gap for women from marginalised communities and is made up of and led by grassroots organisations, representing women’s voices from every marginalised community in our society.
The Health Collective Community Manager will be responsible for managing the development, expansion, and sustainability of the Health Collective.
This role will focus on managing and growing the existing community of members, organising and facilitating regular meetings, content creation for the Health Collective, coordinating the development of a unique identity for the group, and establishing an online community forum.
The role will also involve coordinating training sessions, events, and communication between the Collective and external stakeholders. This is an exciting opportunity to be at the forefront of a growing community that empowers women and promotes health equality.
The successful candidate will play a vital role in fostering a safe, inclusive, and engaging environment for women to connect, learn, and share their experiences around health and well-being, as well as influencing national and local policy to reduce health inequalities (for women from marginalised communities).
The ideal candidate will be skilled in community engagement, digital content creation, and communication, with a strong passion for women’s health and empowerment.
Please note, this role is funded through the National Lottery Community Fund.
Main Duties
Community Engagement & Growth
- Actively manage and grow the online and offline community, recruiting new members from all marginalised communities and fostering a sense of trust and connection.
- Design and manage regular communications with members, updating them about upcoming HC events/meetings, news/policy relevant to the inequalities agenda and funding/research opportunities.
- Set up and run a virtual community for members and monitor and moderate community interactions to ensure a positive and respectful environment.
- Develop and implement strategies to attract and retain members, promoting inclusivity and engagement.
Content Creation & Communication
- Create and share high-quality, educational, and influencing content across social media platforms and the website.
- Collaborate with experts, healthcare providers, and advocates to produce webinars, workshops, and other community-centred initiatives.
- Work with a designer and members to create the Health Collective's logo and identity.
Event Coordination
- Plan, organize, and manage virtual and in-person health collective meetings, liaising with members to determine the agenda and experts to find a diverse range of speakers.
- Collaborate with external partners to enhance event quality and reach.
Monitoring, evaluation & reporting
- Record and monitor the Collective’s activities (output) and their effectiveness (impact) through data collection, surveys, interviews and case studies.
- Report on project progress and update the Wellbeing of Women team regularly.
- Report on project progress to National Lottery at least twice a year with information about the Collective’s outputs and impact along with an expenditure budget for the period
- Work with an external consultant to assess the Collective’s impact annually.
Advocacy
- Work with the Head of Comms and Campaigns to build relationships with key stakeholders, influencers, and organisations aligned with the collective’s mission.
- Monitor news and political developments relevant to the Health Collective’s work.
Benefits
Attractive benefits package including employee discount scheme and cycle to work scheme.
Wellbeing of Women is an equal opportunities employer.
Led by women's voices, we save and change the lives of women, girls and babies through research, education and advocacy
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Social Care IDVA - RBKC
Salary: £28,000 - £32,000
Location: Across three locations within RBKC and Hammersmith Head Office
Contract: Permanent
Hours p/w 35 hours per week (some working from home up to 2 days)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor. You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.
The Social Care project was established in 2021 and has been working in partnership with Hammersmith and Fulham Family Children Services, so the IDVAs will inherit strong working relationships and a commitment from all parties to offering more trauma-informed services. The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.
Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.
About You:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
To be successful as the Social Care IDVA you will need the below experience and skills:
You will establish positive, proactive, and innovative working relationships with housing services and partner agencies.Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.
Your abilities extend to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Interviews are taking place on rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent team via our website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
We're looking for an imaginative, resourceful, and resilient Developments Officer to join our Business Development team, located at our Head Office in Islington.
£30,000.00 - £40,000.00 per annum depending on experience, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Look Ahead supports thousands of people across London and the South East with a diverse range of needs, helping them to make individual choices, achieve goals and take control of their own lives by providing tailor-made support, care and accommodation services. To support this we are seeking a highly motivated individual to work within Business Development Directorate. The principal objectives of the role will be to:
Focus on the development of a new offer for Look Ahead's homelessness directorate
Play a vital role as Look Ahead seeks to deliver ambitious growth targets and new services of the highest quality by supporting with proposal development and, where needed, tendering.
The postholder will be expected to work closely with other members of the wider Business Development Directorate, operational colleagues and central service teams to support delivery of annual growth targets circa £4-5M (reviewed annually).
This is a hybrid role with a minimum of two days in the office or services.
This role is also available on a 6-month trial secondment for internal applicants.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website
What you'll bring:
Essential:
- Eligible to live and work in the UK
- Excellent writing skills including the ability to critically research and analyse relevant information and to be able to write compelling and persuasive reports
- Business development experience including completing tender documentation
- Able to write clearly and persuasively and articulate innovative ideas
- Proficient knowledge of Microsoft Office, word, excel, PowerPoint
- Numerate
- Able to work flexibly, including assisting other staff in the Business Development Team with their work when priorities dictate.
Desirable:
- Specific knowledge of learning disabilities mental health, and complex needs would be a distinct advantage
- Experience of new models of care in the homelessness sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.
Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.
In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.
This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.
Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Benefits
28 days annual leave plus bank holidays
Additional leave days, on top of the 28 days per calendar year:
o Birthday leave
o Religious leave
o 2 days for volunteering
o 1 day for moving house/relocating
- Pension
- Cycle to work scheme
- Flexible working: operating on a 35hr working week
- Registered as a London living wage employer
- Eye tests and subsidised glasses/contact lens
- Blue light card
- Breastfeeding arrangements
Application deadline Sunday 25th May 2300hrs.
Interviews week commencing Monday 9th June
Applications should include CV and cover letter (mandatory).
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Established in 1954 we are a UK based charity devoted to the study and conservation of the mammals of the British Isles. We aim to raise awareness of the issues mammals face and share our scientific research so they can be best protected in the future. A small team of staff delivers big results through coordination and promotion of surveys, trainings, campaigns, publications and events that inspire, inform and mobilise our members and supporters and support the work of grassroots mammal groups and individual volunteers
Following the recent confirmation of the Mammal Society’s research priorities for the next 5 years, we are seeking a talented, enthusiastic Data and Research Officer with a passion for nature, science and conservation who will help us to put strong foundations in place so that we can deliver maximum positive impact for mammals through our work.
The Mammal Society is committed to being an inclusive and disability-friendly employer and is keen to attract applicants from a range of backgrounds. All applications will be anonymised and shortlisted via a consistent and transparent points-based process against the requirements of the role as set out in the Job Description and Person Specification. The role is home-based, and interviews will be conducted via Zoom unless a candidate raises an issue with this format, in which case an alternative will be arranged to satisfy any requirements for inclusion.
To apply, please submit your CV with a covering statement of no more than 750 words explaining your suitability for the role as outlined in the JD and Person Specification.
We would be grateful if you could also complete and return an Equality & Diversity Monitoring Form, but this is optional and may be submitted separately.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Policy Adviser - Women, Peace & Security (WPS)
Salary: £42,205 - £43,417
Location: London-Hybrid
Tenure: Full time-Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you passionate about feminist research, policy change, and climate and humanitarian justice?
Do you want to work alongside women’s rights organisations to shift power and transform systems?
Then we'd love to hear from you!
Join ActionAid UK’s Women, Peace & Security (WPS) team and help make that vision a reality.
In this role, you’ll lead and support the development of high-quality, feminist and decolonial research and policy outputs that strengthen ActionAid’s work on humanitarian action, climate justice, and the Women, Peace and Security (WPS) agenda. You’ll collaborate with senior policy advisors, advocacy colleagues, country colleagues and WROs to develop joint analysis, influence donors and decision-makers, and contribute to campaigns that challenge power imbalances and elevate feminist alternatives. You’ll also monitor external developments, help promote our policy work to a wide range of audiences, and ensure that our research and advocacy are grounded in lived experience, strategically aligned, and impactful in shifting systems and power.
This is an exciting time to join ActionAid UK as we deliver an ambitious new strategy to ensure women and girls are valued, free from violence, and able to claim their rights. As WPS Policy Adviser, you will sit at the intersection of some of today’s most urgent global challenges, helping to craft policy rooted in feminist, decolonial principles that elevates the voices of women’s movements across humanitarian, peacebuilding, and climate justice spaces.
We’re looking for someone with a strong understanding of humanitarian and women’s rights issues, particularly within the Women, Peace and Security (WPS) agenda, and experience in conducting policy research in public policy, NGO, or academic settings. You’ll bring excellent written and verbal communication skills, with the ability to translate complex ideas into clear and engaging outputs for a range of audiences. You’ll be familiar with UK and international politics related to WPS, climate, and humanitarian issues, and be deeply committed to applying an intersectional feminist and decolonial lens to your work. You’ll be collaborative, adaptable, and comfortable working with colleagues and partners across diverse contexts
You’ll play a vital role in producing high-impact research, shaping our policy positions, and promoting our thought leadership to key stakeholders – from UK Parliament to international forums. You’ll collaborate across departments and with partners around the world, working to influence decision-makers and ensure women’s experiences and expertise drive meaningful change.
This role offers the opportunity to work in an innovative, bold, and connected team, where your ideas will be valued, and your work will contribute to ActionAid’s fight against systemic injustice. You’ll have the chance to travel internationally, support partner organisations globally, and be part of cutting-edge advocacy and campaigning efforts that seek to shift power and advance a more just world.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information:
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Job Title: Deputy Service Manager
Location: Lambeth, London
Salary: £37,635 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.
In this role you will provide line management and support to staff who work with and help women and their children who experienced domestic abuse and are staying living in our refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Closing Date: 09:00am 6 May 2025
Interview Date: 14 and 15 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising ASSISTANT
JOB DESCRIPTION AND PERSON SPECIFICATION
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 has enabled us to address both questions. By combining our strengths and expertise we are now the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, from Sir John Major and Marsha De Cordova MP.
We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team.
The Fundraising Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss. You will be a key part of a growing fundraising team providing support across the team.
Responsible to
Individual Giving Manager
Direct reports
None
Working hours and contract
This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary
£25,000 per annum
Location
Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.
Start date
As soon as possible.
Role Responsibilities:
Individual Giving
- Support the Individual Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details.
- Support the Database Manager with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income.
- Undertake research into new projects and areas of fundraising and highlight areas of potential opportunities to raise income and ensure continuous supporter engagement.
- Liaise with design and print suppliers to deliver appeals and other campaigns.
- Support the Individual Giving team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.
- Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation.
Events and Community
- Use a CRM database to effectively administer and manage event and community activities.
- To be an ambassador at all events, supporting the delivery of our vision and ensuring that the charity’s profile and reputation are enhanced.
- Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner.
- Researching and sourcing event materials and fulfilling event packs when required.
- Support with logistics for virtual and in-person events as required.
Wider fundraising
- Answering inbound calls as part of the head office call team, at least two days per week, and responding to or triaging enquiries to be resolved in a timely manner.
- Working with suppliers to help design, proof and order new and replacement fundraising materials (fundraising packs, t-shirts, collecting boxes etc) as necessary.
- Act as the first point of contact for external enquiries and manage internal post, including sorting incoming post and organising outgoing fundraising post from head office.
- Work with the Communications team to ensure social media posts and other promotion opportunities are carefully planned and well executed.
- Work alongside the high value team Partnerships Assistant on key events and appeal tasks when required.
- Provide general administration support across the fundraising team as required.
- Contribute to the overall fundraising strategy as a member of the Fundraising team. Share learnings and points of interest in team meetings, as well as work-based updates.
- To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification:
Desirable skills, knowledge & experience
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders.
- Proven ability to engage, inspire and enthuse a range of supporters.
- A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
- Excellent interpersonal skills with the ability to build rapport.
- Creative thinking, imaginative and entrepreneurial attitude towards fundraising.
- Strong project management and prioritisation skills.
- IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases.
- A commitment to our values: Together we are bold, tenacious, informed and optimistic.
- Experience of using a CRM database to support relationship management.
- Understanding of the charity sector and associated fundraising technique.
Personal qualities
- An understanding of and commitment to blind and partially sighted people.
- A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
- Highly organised with the ability to juggle several deadlines at the same time.
- Positive, confident and enthusiastic.
- The ability to use initiative, common sense and solve problems.
- Self-motivated, team worker with ability to work autonomously as required.
- Willingness to work flexibly where required.
- Approachable, creative, ‘can-do’ attitude.
- Excellent attention to detail.
- Comfortable with managing day-to-day routine tasks, in addition to prioritising ad hoc tasks when required.
- A growth mindset.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as the charity develops, the needs of the team evolve, and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Application process:
Please submit a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying for the role (two pages maximum), with the subject ‘Application for Fundraising Assistant’
The interview process is as follows:
- 1st Interview: Online with recruiting manager and fundraising colleague.
- 2nd Interview and an informal meeting with colleagues: Face to face in London E1 with line manager and other members of the fundraising team.
Application process:
Please submit a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying for the role (two pages maximum), with the subject ‘Application for Fundraising Assistant’
We are interviewing on a rolling basis and will close the role as soon as we have found the right candidate. Early application is advised.
The interview process is as follows:
• 1st Interview: Online with recruiting manager and fundraising colleague.
• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 with line manager and other members of the fundraising team.
The client requests no contact from agencies or media sales.
We’re looking for a Finance Officer who will be responsible for maintaining accurate financial records and supporting financial planning and reporting. This role is critical in ensuring smooth financial operations and regulatory compliance for the organisation. Healthwatch Islington is a small, but effective and friendly team. More information about the role can be found in the Recruitment Pack.
Improved health and care outcomes for local residents
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The client requests no contact from agencies or media sales.
Permanent, Full Time
Circa £28,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
This role presents a great opportunity for a candidate with strong administrative, communication and team-working skills to join the Strategic Partnerships team at the RAF’s leading welfare charity. The Strategic Partnerships team manages the Fund’s relationships with corporate partners who play a vital role in making the Fund’s work possible. The team also develops and markets new fundraising offerings as well as identifying, researching and engaging with new corporate partners who will help the Fund stand side-by-side with the RAF Family in years to come.
This is an ideal role for a candidate already working in the charity sector and wishing to develop their skills in an active partnerships team, or for a candidate interested in transferring their skills into the charity sector. This role is an important one in supporting activity across the team, and particularly the work of the Strategic Partnerships Managers, with a focus on administrative support as well as liaising with internal and external stakeholders. In this role you will enable the team to build relationships and meet ambitious fundraising targets, allowing the charity to change the lives of beneficiaries facing hardship now and in the future.
The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
If you have any queries regarding the role, please email the address displayed on the recruitment portal.
The closing date for applications is Friday 2nd May 2025, 5:00pm.
Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Senior Housing & Welfare Advice Worker’s post
The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.
The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).
Those applying for this post should have:
Ability to manage a team
Housing & welfare advice experience
Experience of undertaking housing & welfare casework
Ability to prioritise and manage a busy caseload.
Experience of working with homeless & vulnerably housed people.
The closing date for applications for this post is Sunday 8th June 2025.
The client requests no contact from agencies or media sales.
We are looking for engaging, passionate and experienced freelance facilitators to join a growing team delivering our programme for over 500 young people across more than eighteen schools for the 2025/26 academic year!
You will have the opportunity to collaborate with some outstanding teachers and our ace team of facilitators on delivering our school programmes, all of which centre around the environment, storytelling, self-care, self-awareness and social action.
If you are excited about the prospect of joining a team that is positively impacting young people's lives, apply now!
Please see the job description document on our Opportunity Hub for full details of the role and requirements.
Details of the role
We welcome applications from people interested in working freelance (1-3 days a week) during the 10-month workshop period for the 2025/26 academic year. This role will commence in September 2025; however, an October half-term start date could be agreed upon for the right candidate.
Remuneration
Freelance delivery rates for the 2025/26 Ambassadors Programme are:
Desk work, feedback and review: £160/day
Facilitation & curriculum design: £195/day
Location
A significant portion of the work will be conducted in London-based partner schools, requiring the ability to travel regularly. There may also be a limited number of residential weeks with young people throughout the year. To fulfil the requirements of this role, there may be occasional in-person touchpoints with the team outside of London, for which reasonable travel and accommodation expenses will be reimbursed.
We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as a member of a minority community in the UK.
Deadline for applications - 23:59 Sunday 4th May
To grow a diverse network of young environmental leaders, storytellers and changemakers who reignite a great love for our planet.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
- Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location
What is a Portfolio Delivery Test Lead?
As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.
You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business
The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business. The role will support other teams in DDaT such as test and release or regression testing with the Product team.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Design and implement fit-for-purpose UAT frameworks aligned with business goals.
- Create detailed test plans, cases, and criteria to reflect business requirements.
- Manage a test environment mirroring production, including representative test data.
- Define UAT timelines and milestones to keep projects on track.
- Collaborate with users to create actionable test scripts and scenarios.
- Lead testing, track progress, and manage defects with prioritisation and retesting.
- Ensure testing rigor, support methodology development, and oversee collection of test evidence.
What we’re looking for:
- Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
- Proven ability to use, manage, and suggest automated testing tools.
- Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
- Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
- Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
- Ability to build and maintain effective relationships with internal and external stakeholders.
- Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
- Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
- Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team Leader – Semi Independent Home – South West London
£29,358 per annum
40 Hours per week, shift work including weekends and bank holidays
Twickenham (TW1)
We have presently a fantastic opportunity to join one of our 16+ Homes, located in Twickenham, and make a difference to our Young People’s lives.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher's we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the Role
As Team Leader, you will assist the Manager in the running of a 16+ semi-independent supported accommodation service, supporting the delivery of high quality transition services for young people that promote their independence and increase their life skills.
We have an enthusiastic team including Support Workers, Waking Night Staff and Management who all have different interests which they bring to the service. If you’re ready for a challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you!
Applicants should have
· At least two year’s relevant experience providing housing and/or support services to vulnerable individuals
· A good understanding of the regulatory framework relevant to the provision of housing services for young people
· Knowledge of the welfare benefits system in relation to young people.
· Ability to lead, motivate, supervise and support staff and be a positive role model.
· Ability to prioritise own workload and to work flexibly to meet deadlines or service requirements.
· Ability to use own initiative as well as be an active team member.
· Flexibility to occasionally work evening and weekend shifts and participating in the On-Call system.
In return we offer:
· Salary of £29,358 per annum.
· Competitive pay and reward structure offering salary progression based on performance.
· A friendly working environment, a fun, open and honest culture.
· 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
· Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
· Contributory pension scheme, enhanced maternity and company sick scheme.
· UK Life Assurance (Death in service) to the value of 3 times your annual salary.
· BUPA employee assistance programme, offering counselling, financial advice and legal support.
· Cycle to work scheme.
· Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
· Discretionary funded training programs.
· Employee awards based on performance and length of service.
· Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website.
For more information or assistance during the application process, please visit our website
Closing date: TBC
Interview date: TBC
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.
The client requests no contact from agencies or media sales.