Support advisor jobs in norwich, norfolk

Campaign and Activism Manager.

Salary: £40,000 per annum. 

Location: Remote (with travel to London for regular meetings). 

Contract: Permanent, 35 hours per week. 

Benefits:    

• 29 days annual leave PLUS bank holidays pro rata, with up to 5 additional days for continuous service and option to buy or sell leave.   
• Gain professional qualifications and excellent training/development opportunities.   
• Flexible maternity, adoption, and paternity packages.   
• Pension with up to 7% employer contribution with included life assurance cover.   
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.   

Why Action for Children?    

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.   

A bit about the role  

It's an exciting time to join the Influencing team at Action for Children, and we are looking for a creative, collaborative and forward-thinking individual to join our ambitious team.

As Campaigns and Activism Manager, you will be Action for Children's expert in public-facing policy change campaigns and supporter engagement. This is a role that is pivotal to securing positive change for disadvantaged children and young people.

You will be instrumental in managing and overseeing campaigning on our four priority policy areas, project managing campaigns across teams and designing and leading activity that secures mass public support. You will actively involve children and young people and centre their lived experience in our campaigns.

You will collaborate closely with colleagues across Income & Engagement and Children's Services, to deliver successful campaigns and wider organisation goals.

You'll help to create brighter futures by: 

• Leading the delivery of influential policy change campaigns working with the Influencing team, Fundraising, Digital, Communications, and other colleagues.
• Providing expertise in the theory and practice of campaigning.
• Leading the development of policy change campaigns.
• Leading and delivering Action for Children's supporter engagement.
• Overseeing all campaign communications.
• Ensuring that we keep internal stakeholders engaged and up to speed with our latest campaigns
• Providing professional campaigns support to the Campaigns, Advocacy and Policy Advisors in Northern Ireland, Scotland, and Wales.

Let's talk about you  

• Proven track record in designing and delivering policy change campaigns.
• Experience in creating and using a wide variety of digital and offline campaigning tools and tactics to influence the public, with a record of success. You have experience in how to mobilise movements of people and engage them in action.
• Excellent knowledge of Engaging Networks and data protection rules.
• Experience of developing campaign messaging, case studies and communications, with the ability to write in an engaging and accessible way for a range of audiences.
• Proven project management skills.
• Strong personal influencing skills and experience of developing effective relationships with colleagues in different teams.
• Experience of engaging service users (ideally children and young people) in campaigns activities.
• Good knowledge of the UK political system, both national and local, and how to secure policy change.

Please see the Job Description for the full list of accountabilities and requirements.   

Please note we are unable to offer visa sponsorship for this role.  

Diversity, equality, and inclusion  

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.  

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.  

Want to know more about Action for Children?  

Find us on , ,  or  to get to know us better.  

Closing Date: Thursday 1^st May 2025. 

Interviews will be week commencing 12th May 2025. 

35 hours per week
Remote
£55,000-£60,000 per year
Permanent

Lead the future of inclusive education with RNIB - Apply today to make a difference for children and young people with visual impairment.

RNIB are seeking an Education lead with teacher and QTVI qualifications along with Head of Service experience.

What you'll be doing:
Leading RNIB's education engagement strategy and furthering development in the specialist support to the education sector, through development of training, resources, engagement with Local Authorities and national education bodies.

What you'll need to succeed in this role:
- You'll have experience of managing high-performing, specialist teams

- You'll be comfortable with influencing policy to enhance services for children and young people with vision impairment.

- You'll understand the VI sector, possessing deep knowledge of educational provision for children and young people with Special Educational Needs and Disabilities (SEND) up to age 25, including current practice standards and relevant research

- You'll be able to evidence the full range of aspects of a QTVI role e.g. Braille, exams, 11+ etc

What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply
If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role.