Strategy Manager Jobs in Belfast
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INFORMATION AND RESEARCH MANAGER
Hours:
3 days per week, open to flexibility
Location:
Homebased within the UK with a requirement to travel to meetings, mostly held in London and/or supporting events
Reporting to:
Chief Executive
Benefits:
Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
Key relationships:
Senior Leadership Team, Medical Advisor, Healthcare Partnerships Lead, Communications & Engagement Manager, Facilitators (course trainers), external stakeholders
Salary:
£22,800 (£38,000 per annum FTE)
Contract:
Permanent
The role
Overcoming MS is the world’s leading healthy lifestyle organisation for people with MS, recommending a holistic, evidence-based seven-part Program of healthy lifestyle habits that will impact symptom load as well as disease progression. The Program is based upon the work of Professor George Jelinek, who evaluated all the research on lifestyle and MS to create the original version of his book, Overcoming Multiple Sclerosis. In recent years, there has been ever increasing interest in lifestyle and MS, and the body of research is systematically increasing. Overcoming MS therefore has a need for someone to regularly review the most recent research, update our Program recommendations, and ensure we communicate the latest updates with our community – working alongside our Medical Advisor. In the medium to longer term, we would like to identity research gaps and have a role in influencing, or even commissioning, lifestyle research to add to the current research base.
Key Responsibilities:
- To oversee the Overcoming MS Program recommendations, ensuring our advice always adheres to the latest and most robust evidence.
- To review each of the seven Overcoming MS pillars, review the evidence available, making any changes as needed. Work with the team to communicate any changes within the community, including leading the development of new tools and guides as needed (eg How to talk to your GP about testing vitamin D levels).
- To identify gaps in the existing Program based on new research (eg sleep, intermittent fasting etc), reviewing the evidence base and making recommendations on adaptations and support tools (subject to IP owner approval).
- To foster solid relationships with key stakeholders (including Facilitators and expert advisors) to ensure buy in and understanding in any updates or changes to research evidence and the Program.
- To create a research strategy, to maximise Overcoming MS’s credibility and reputation within MS lifestyle research.
- To support the communication of new studies published in reputable journals, enabling Overcoming MS to quickly understand the relevance to our community and the Program, formulating an action plan and supporting a public response where relevant.
- To support Overcoming MS’s public profile, giving credibility and expertise in the research behind the Program, including presenting at conferences, submitting articles and posters for publication, etc.
- To support the collation of impact evidence to demonstrate the value of Overcoming MS to individuals and as part of funding applications.
- To create a network of external research advisors, possibly creating a Research Advisory Group, to ensure oversight of upcoming research as well as diversity of opinion on research outcomes and their impact.
- To identify potential partners to collaborate with on research projects that corroborate the existing Program, fill research gaps, or build additional independent evidence around healthy lifestyle and MS.
- To manage the research section of the website.
- Longer term, to create a position for Overcoming MS in identifying research gaps, influencing new research, the role of the Overcoming MS community in research projects, and (subject to funding) commissioning research.
About you
We are looking for a passionate and committed individual, with proven experience of working with desk research and research professionals to produce high quality but accessible information.
- Strong previous experience of having worked in a research or health information role, with a solid understanding of the health research environment.
- Excellent writing and editing skills, with experience in producing clear, warm, accessible information for people affected by a health condition, underpinned by solid evidence.
- Demonstrable ability to be able to produce information for different audiences (eg community members and researchers), understanding how audience needs might differ.
- The ability to quickly review and deeply understand research about lifestyle and multiple sclerosis and translate that research into relatable actions.
- Demonstrable credibility in working with researchers, healthcare professionals and other health experts.
- Professional experience of carrying out literature reviews, desk research, developing research methodologies, conducting key informant interviews, and qualitative and quantitative analysis (desirable)
- Ability to work independently and remotely, self-motivate and build independent relationships and networks.
- Ability to work as a team player, helping to upskill the wider team and supporting information provision more widely.
- A proactive approach to work, able to identify opportunities and solutions
- Excellent eye for detail, working to deliver high-quality, accurate work.
- Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
Working location and hours
You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and events.
You have a clean driving licence and have access to a vehicle to use for business purposes.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by 10am on Wednesday 2nd April 2025.
In your covering letter, please let us know:
- Your motivation for applying for the role
- Your notice period
- Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.


The client requests no contact from agencies or media sales.
Are you looking for a job where you can not only engage in the sports communities that you love but also have an impact on the future of the world and the environment where you excel at them?
We're not just skiers and snowboarders. We're climbers, hillwalkers, mountain bikers, paddle boarders, and surfers. We come alive in the outdoors, and harness our connection to wild places as a force for positive change. We might be dirtbags, but we're dirtbags making a difference.
About POW UK
Protect Our Winters UK (POW UK) is a charity that rallies the outdoor community to drive meaningful action on climate change. We are a community of athletes, scientists, creatives, collaborators, and business leaders advancing non-partisan policies that protect our world today and for future generations.
We were founded in 2017 by a team of UK outdoor enthusiasts (like you) to mobilise the UK outdoor sports community. We work with athletes, creatives, the outdoor community, and outdoor industry to bring about a net zero society.
The Opportunity:
To get to a net zero UK by 2040 we need people who are going to be at the frontline fighting for our environment who can identify key areas of improvements in business relationships growing our presence and impact. Our growth to date is mostly funded through corporate partnerships with a range of leading outdoor brands and institutions. We have developed a partnership programme that allows us to service a large number of corporate partners effectively, raising around £200K and are aiming to grow this around 20% year on year
We are looking for someone who not only thrives in building relationships to further revenue streams and is familiar with how to maintain business development but also understands what is most important to those who live and breath the outdoors.
As our Partnerships Manager, you will play a crucial role in driving our income strategy and building relationships with key partners. You will have the opportunity to:
· Develop and execute a strategic partnership plan aligned with our long-term goals.
· Identify and cultivate new corporate partnerships with leading outdoor brands and institutions.
· Manage existing partnerships, ensuring long-term engagement and value delivery.
· Support income diversification through grants, major donor cultivation, and new revenue opportunities.
· Collaborate with our team to shape programme development and support additional income streams.
About You: We are looking for someone who is passionate about climate action and the outdoors. You should be:
· Enthusiastic and ready to work towards ambitious goals.
· Driven to make a difference in the fight against climate change.
· Highly organised, self-motivated, and proactive.
· Experienced in securing and managing high-value corporate partnerships.
· Skilled in identifying and developing new partnership opportunities.
· A strong communicator with excellent interpersonal skills.
· Keen knowledge and experience in outdoor sports.
Why Join Us?
· Make a tangible impact on the environment and the areas you care about most.
· Work alongside like-minded individuals, who like you, understand that every change we bring about will hep make a difference in the fight to address the climate crisis.
· Be part of a fast-paced, dynamic charity who aren’t afraid to raise their voices and make these important necessary changes heard
· Grow with the role and receive support to become the positive change you want to see in the world
We anticipate a high volume of applications and we do review all of them. However, if you don’t hear from us within two weeks of the deadline date, it means that your application was not selected at this moment in time.
Please note we are not able to arrange work permits for applicants without the right to work in the UK.
We strongly encourage applications from people of all backgrounds and situations and particularly welcome applications from women, disabled people, LGBTQIA+ people, and people from ethnic minority communities.
Further details available on our website (type Protect Our Winters UK in search engine). In case of further questions about the role, don't hesitate to reach out to the team.
Please ensure CV and Cover letter are uploaded in PDF format.
The client requests no contact from agencies or media sales.
JUST ONE Tree is a young, yet award-winning, non-profit organisation. We’re tackling the dual crises of climate change and biodiversity loss through global reforestation. We make it simple for everyone to get involved because JUST £1 plants 1 Tree.
We’re unique as we don’t just plant trees. We focus on restoring the entire ecosystem in the oceans as well as on land, and we also educate the next generation of environmental caretakers.
Sound like something you’d love to be part of? Join us in this important role.
The role:
Since it began JUST ONE Tree has grown in leaps and bounds, punching through all our expectations. We've planted 5 million trees, lifted communities out of poverty, protected coastlines and brought climate change education to just shy of a quarter of a million children.
This is an incredible opportunity to join us for 7 months of maternity cover at an exciting time as we continue to scale and grow our impact! You'll be working alongside our founder Amanda and the rest of our passionate team to take us to new heights!
We’re looking for someone who can seek out and build great partnerships, cultivate and manage large corporate donors whose values align with ours and help raise brand awareness. Someone who can proactively generate new and repeat business, and enjoys networking and building relationships with both corporate sponsors and high net worth donors.
This is a maternity cover role for 7 months, starting in mid-May, offered as a flexible role, for 3 days a week. We’ll explore the exact hours and timing with you and together find what works. There will be the opportunity to potentially extend the contract depending on our future plans, how things evolve, and whether our current employee opts for extra time on maternity leave.
Your work with us will raise awareness about the climate crisis and the importance of sustainability in the business world in order to create a liveable future. You’ll help us restore wildlife and marine habitats, improve livelihoods in rural communities, protect against deforestation, alleviate climate anxiety in our young and of course help tackle climate change head on.
So if you’re passionate about having a positive impact on both people and planet, want to work and interact with like-minded individuals (and have fun along the way) then we’d love to hear from you.
What does the role involve:
- Grow our annual and long-term funding.
- Research and successfully secure new long-term relationships with exciting brands and large corporate donors whose company values align with ours.
- Take the helm in the ongoing stewardship of these accounts, keeping them enthused about being part of JUST ONE Tree, the impact they’ve had and what their involvement means we can achieve together.
- Designing and implementing strategies to increase funding and strong partnerships that raise brand awareness and reach new audiences.
- Research networking, speaking events and opportunities for the CEO, yourself and others to attend, to build our network and profile.
- Develop strategies to keep current corporate donors engaged and aligned with JUST ONE Tree's mission.
About you:
- A self-starter, someone who takes initiative and has boundless energy to get out there and help us grow.
- You’re great at getting brands and high-value donors on board with causes like ours, and an instinct for how to communicate and build starter brands like us.
- A real people-person who enjoys networking, meeting new people, and building and nurturing strong relationships with others.
- Confident speaking with senior stakeholders and decision makers from large and high-profile organisations.
- Have a track record in working in a growth and development role (minimum 3 years), and have a strong record of securing key partnerships and generating large income streams/donations.
- Agile and creative to seek out new opportunities in a rapidly evolving space.
- A team player who’s eager to collaborate with the team to help achieve our goals.
- Have a good eye for brand identity.
- Working remotely is your cup of tea but you also have the flexibility and ability to attend networking events or team meet-ups/co-working days
- An excellent communicator who can convey the brand story and our achievements in person, in meetings and at events.
- You’re passionate about what we do, excited to represent our brand and want to turbocharge our global impact.
What’s in it for you
Working remotely – Like to work from home? No worries, our team is spread out all around the world. However, for this role we are seeking someone who lives in the UK and a commutable distance to London for team meet-ups, client meetings and attending events.
Flexible working – work around the school pick-up, after you evening swim or you’ve walked the dog – you decide.
Flexible holiday policy – we believe in the importance of good mental health and family time. It’s a marathon not a sprint. Contributing to tackling the most pressing crises of our time – with a great team.
Part Time, 3 days per week or equivalent, to include either a Monday or Friday. Hours are flexible, as long as the majority is during the working day.
Basic Salary £40k pro rata, plus commission.
We're looking for someone to join us and be a great part of the JUST ONE Tree team.
JUST ONE Tree is uncomfortably aware of the lack of diversity in the environmental sector and we’re not ok with it. We know we’ll be even stronger and more effective in powering change if we are a more diverse team.
All qualified applicants will be considered regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, genetics, national origin, disability, age or any other grounds.
How to Apply:
Please email your CV (no more than 3 pages) and a covering letter detailing why you are interested in the role, your relevant experience and how you think you meet the requirements. Applicants that do not send through a CV and covering letter, will not be considered.
The client requests no contact from agencies or media sales.
Can you articulate the impact our supporters have on the lives of people affected by dementia? And are you looking for pivotal role in a talented team of specialists?
We are looking for a talented and experienced fundraising communicator, who can manage and develop our Fundraising Information Bank, and provide off-the-shelf cases for support, innovative propositions, regional toolkits for our highest value and mass fundraising audiences.
You will be able to effortlessly craft reactive communications on breaking news, and also write the compelling stories of people affected by dementia. And we need someone who can align everything they write with our brand key messaging and tone of voice.
If you can interpret complex information and make it engaging, and also write strategic copy aimed at fundraising audiences, we need you. If you love building productive working relationships and want to develop this role to make it your own, we need you.
Right now, it’s more important than ever that our supporters know the impact they’re having on the lives of people affected by dementia. Our supporters are pivotal to our work in funding ground-breaking new treatments and our mission to deliver transformational change.
The successful launch of our new visual identity and brand strategy last year has played a key part in raising the profile of our cause. Now we’re building on that momentum - and successful, strategic communication with our supporters is essential to maintain our close relationship and show them the huge impact they have on the lives of everyone affected by dementia.
You will:
- Lead the organisation on strategic fundraising messaging, ensuring it's on brand, insight led and aligned across all fundraising communications and channels.
- Develop and maintain a central information resource that gives Fundraisers access to accurate, up-to-date information about the Society's activity and impact - including a Fundraising Information Bank, Shopping List and bespoke toolkits to support regional fundraising.
- Understand what our supports need to know, often around finances, and be able to provide them with accurate information.
- Develop and maintain strong working relationships across the organisation, particularly with key communication teams in each departments ensuring a two-way flow of information and feedback about resources produced for teams to use.
- Act as a pivot point to receive, align and direct information for fundraising teams and supporters.
- Develop and maintain a reactive information provision service, responding to queries and bespoke requests within agreed deadlines.
- Develop and maintain a proactive information service, making rapidly available the latest news, messaging, facts, stats and stories about the Society's impact.
- Collaborate with colleagues from other directorates to improve the flow of approved facts, statistics and case studies across the organisation.
- Develop, monitor and report on KPIs for the Fundraising Information Bank.
This is a homeworking role with the flexibility to offer hybrid working, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.
About you
- You’re highly motivated and adept at writing engaging, strategic copy that translates often complex information for different fundraising audiences.
- You thrive on working collaboratively and can build close relationships across a large organisation with many moving parts, and be a key source of knowledge and insight on what we need to be saying to our supporters.
- You’re someone who can develop processes that ease the sharing of information especially for reactive communications.
- You’re organised with excellent attention to detail, and you can create and update information effectively and quickly.
- You’re comfortable around financial data, and confident asking the questions our supporters need answers for.
- You’re someone who loves a challenge and will make this pivotal role your own.
You are:
- An experienced communications specialist who knows how to make complex information engaging.
- Able to communicate consistently with our key messages and tone of voice.
- High motivated and proactive.
- A confident copywriter who can rapidly produce copy for reactive communications.
- An efficient organiser with excellent attention to detail.
- A strategic communicator who thrives on building collaborative relationships.
- Experienced in writing for a fundraising audience.
If you’re ready to join us and do incredible work, we’d love to hear from you!
Interview date: 31st March - 3rd April
Second stage interview - WC 21st April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Smile Train is the world’s largest cleft-focused charity, providing free, life-changing treatment to children globally. This is a fantastic opportunity to lead and grow the charity’s legacy programme, building meaningful relationships with supporters who want to make a lasting impact.
Smile Train empowers local medical professionals to provide free cleft treatment in over 90 countries. Its sustainable model ensures children receive the care they need, now and in the future. Having already supported over 1.5 million surgeries, the charity is on a mission to help every child with a cleft – and this role is a key part of that journey.
This is the first full-time Legacy Manager role at Smile Train UK, offering the opportunity to shape and develop its legacy giving programme. You will be responsible for managing relationships with legacy pledgers, increasing awareness of legacy giving, and delivering impactful stewardship activities. This is a unique chance to build a legacy strategy that truly engages supporters and drives long-term growth.
You will be encouraged to be creative and have a relational focus, building meaningful, long-term connections with legacy pledgers.
The role will work alongside the Head of Individual Giving and have administrative support, with legacy administration handled externally.
As Legacy Manager, you will:
- Manage a portfolio of around 300 legacy pledgers, ensuring excellent stewardship
- Act as the first point of contact for all legacy enquiries, responding with sensitivity and professionalism
- Develop and deliver marketing and advertising campaigns to grow the pipeline of legacy supporters
- Organise 2-3 legacy events per year and oversee donor recognition activities
- Work closely with the Head of Individual Giving to shape a strong legacy strategy
- Liaise with Legacy Link, the external legacy administration service
- Maintain accurate records on Salesforce, ensuring high-quality data management and reporting
Ideal skills and experience:
- Significant experience in legacy fundraising, donor stewardship, or a similar role
- Proven ability to increase legacy pledges and deliver successful engagement activities
- Strong relationship management skills with the ability to engage high-value supporters
- A proactive, strategic thinker who is comfortable building a programme from the ground up
- Confident in marketing, events, and donor stewardship
- Experience using Salesforce or similar CRM systems is a plus
Employee benefits include:
- 25 days annual leave, plus bank holidays
- 5% employer pension contribution
This role is remote within the UK, with regular travel to London required. Applicants must have the right to work in the UK; we are unable to sponsor work visas or support visa applications.
Expert recruitment for fundraisers and charities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Chief Executive Officer, the Director of Strategy will be responsible for the day to day strategic operational scrutiny and reporting in order to meet the Bikeability Trust’s mission, contractual and legal obligations. This role is critical in the leadership of the Bikeability Trust as deputising for the CEO.
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
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Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
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Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
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Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
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Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
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Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
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Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
Key accountabilities:
Leadership
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Maintain a strong relationship and engaging with the CEO to lead the day to day operations of the Bikeability Trust ensuring the CEO can hold more external focus
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Provide leadership and management to the Operations Team including:
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Research
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Communications
Impact and Reporting
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Develop and lead reporting on progress towards the Bikeability Trust strategy with the Board of Trustees through annual business plans and corporate dashboard, gathering evidence and analysis from across the Bikeability Trust
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Refine and implement monthly and quarterly impact and KPI reporting to fulfil the ATE, TfL and other funders reporting requirements
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Deliver high quality information, governance, and business insights to the CEO and Board to inform decision-making
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Work with the Finance and grants team to ensure compliance with financial policies and reporting requirement
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Develop annual research plans to generate impactful information to generate support for Bikeability strategy with decision makers, public and media
Active Travel England engagement
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Lead monthly reporting and scrutiny meetings for Active Travel to reduce reliance on the CEO for input
Walking and Cycling Alliance (WACA)
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Lead Bikeability input in the External Affairs group meetings and events to foster closer working relationships and promotion of the Bikeability Trust strategic and impact data to influence policy and campaigning activities
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Prepare briefings for the CEO to attend roundtables, CEO meetings and WACA events
Communications & Research
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Manage the communications function increasing awareness, understanding and support for Bikeability strategy through an impactful communication strategy, marketing, PR, social media, media and campaigns
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Develop and maintain internal communications channels and engaging activities for employees, including Mental Health awareness, and regular staff surveys
HR and Governance
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Maintain internal policies recommending changes to Trustees for approval and annual audit of policies
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Maintain HR function jointly with the CEO across Bikeability with a focus on developing talent, succession planning, performance and appraisals systems. Seek input from external suppliers as required on HR
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Develop leadership and management capability across the Trust
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Develop organisational competence in strategic planning, business development and regulatory issues
General Duties
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Provide support and leadership insight across the organisation
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To undertake other related tasks as directed by the CEO or Board of Trustees
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Ensure all systems and procedures are in line with best practice and relevant legislation including GDPR.
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Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required
Person specification
The successful applicants will have:
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A first or higher degree
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Excellent organisational and customer care skills
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Strong written and oral communication skills
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Have a growth and continuous improvement mindset
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Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams
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Ability to work effectively as part of a team and independently
It is also essential that the post holder has experience or skills in some of the following:
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Strategy development
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Sound strategic planning and a track record of achieving targets
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Policy and public affairs experience
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Charity governance
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Diplomatic Skills to manage complex relationships with a range of stakeholders
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GDPR
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Analysis of complex information
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HR
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Business / operational data analysis
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Commununications, Marketing or PR
Skills
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Exceptional strategic thinking, decision making and problem-solving skills, especially under pressure; ability to set detailed vision and direction across large, complex sets of work
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Leadership style, which encourages, motivates, inspires and develops staff and volunteers
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Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills
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Highly effective decision-making skills with excellent analytical and problem-solving abilities
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Excellent administrative, organisational and IT skills
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Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues
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Politically astute, with high levels of self-awareness and emotional intelligence, outstanding communication and interpersonal skills and the ability to flex leadership and communication styles to inspire and motivate different audiences
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Ability to operate in complex governance structures whilst ensuring high standards of probity and transparency are maintained
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Robust programme and project management skills and a track record of delivering complex projects to deadline and budget
The package
The Bikeability Trust offers the successful candidates a competitive salary and:
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Bikeability cycle training
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Generous contributory pension scheme
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38 days annual leave for full time members of staff (including public holidays)
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Employee Assistance Programme
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
You'll join the team on a permanent contract working 35 hours a week (5 days during Monday to Saturday)
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Our vision is a world free from the fear of heart and circulatory diseases.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Our vision is a world free from the fear of heart and circulatory diseases.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to develop your skills and experience as a multi-disciplined
fundraiser, supporting a small but growing organisation in its mission to bring Proportional
Representation to the UK, and fix our broken political system.
This is an exciting and important time to be joining Make Votes Matter. The General Election
in 2024 was the most disproportionate in history; trust in politics is low and people don’t
feel heard by politicians. We believe that Proportional Representation could repair our
broken politics and the majority of the public agrees.
Our ability to deliver our new three-year strategy rests on harnessing the power of
grassroots activists to put pressure on the Government and political parties; we need an
ambitious fundraiser to help fund our strategy. The majority of our income comes from
people who care as deeply about electoral reform as we do, so we are looking for someone
with a particular passion for individual giving and philanthropy.
You will be a core part of the team, working closely with the CEO to deliver ambitious
fundraising targets.
Make Votes Matter is committed to building a culturally and politically diverse team.
Reporting to: Chief Executive
Purpose of role: Develop, manage and implement Make Votes Matter’s fundraising strategy.
Headline terms and conditions
Salary:£35,000
Hours: 35 hours p/w (flexible and part time working arrangements considered)
Pension: employer contribution
Leave: 25 days, Christmas break, plus bank holidays
Interviews: Week commencing 30 March 2025
You must have the right to work in the UK
Key responsibilities
Individual Giving and Philanthropy
Developing and implementing a robust donor management plan including proactive donor
stewardship to ensure the best donor experience for MVM supporters, a clear donor journey
which is continually improved and donor uplifting to grow donations from the supporter
base.
Setting up, running and monitoring campaigns as well as analysing and reporting on results.
Work with the communications team to incorporate fundraising into MVM content used
across our website, email marketing and social channels.
Supporting the CEO to identify, cultivate and engage mid to high level donors to grow HNWI
income.
Community Fundraising
Work with MVM’s national network of supporters to support and unlock community
fundraising opportunities.
Grants
Prospecting and applying for relevant grant opportunities.
General
Co-developing and owning a multi-year fundraising strategy underpinning MVM’s
sustainable long-term growth.
Ensuring compliance with relevant fundraising legislation and advising the CEO.
Collaborating with the wider team to develop fundraising requirements and campaigns and
to deliver on funded commitments.
Carry out any other duties that may reasonably be required.
Skills and experience
Essential
Experience of individual giving, running crowdfunding campaigns and donor management.
Good understanding of common digital platforms such as Meta Business Suite, Google
Analytics.
Strong written and verbal communication skills, copywriting experience and editing skills
Good administrative skills and ability to develop and maintain internal systems to store
information compliant with legislation (such as GDPR) and good practice
Ability to collaborate effectively with small team
An optimistic, pragmatic approach to fundraising within the context of a small organisation.
Desirable
Experience in philanthropy, working with and securing donations from major donors /
HNWIs
Experience in grant writing
Understanding of the rules and regulations underpinning political campaigns
A strong commitment to democracy and electoral reform
Campaigning for Proportional Representation for the House of Commons
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Empty Spaces to Homes Programme Manager, and support people to find a decent, safe, affordable home.
We are looking for an experienced Programme Manager to deliver HFHGB’s flagship Empty Spaces to Homes programme. This programme aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces - including commercial and retail properties - into homes and through researching, advocating and collaborating in coalition with others, to foster a wider uptake of the Empty Spaces to Homes approach.
Reporting to the Director of Programme Delivery and working in close collaboration with subject matter experts responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability and Construction), your role will be responsible for all aspects of programme management and coordination, reporting and monitoring. You will also work closely with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.
You will be joining us at a really exciting time as this is a newly established team on an ambitious transformation journey. You will have a positive ‘can do’ attitude coupled with strong experience of all aspects of programme management and monitoring and excellent communication and engagement skills. Able to work collaboratively with a diverse group of colleagues and stakeholders, you are proactive and able to prioritise effectively across multiple areas of work, problem solving and demonstrating strong organisational and planning skills.
If this sounds like it could be a good match for you, please take a look at the Candidate Pack (via our website>vacancies).
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Job Description
Job Title: Empty Spaces to Homes Programme Manager
Department: Programme Delivery
Reports to: Director of Programme Delivery
Salary Grade: D
Budget responsibility: Yes
Line management: No
Post: Permanent
Location: Home-based with frequent travel to internal and external events and project sites, with occasional overnight stays
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Empty Spaces to Homes (ES2H) Programme Manager will sit within the new Programme Delivery team and will work collaboratively across the organisation and with a large group of diverse external stakeholders.
Key responsibilities include the management of HFHGB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces, including commercial and retail properties, into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. The Empty Spaces to Homes Programme Manager will work across the organisation to coordinate and monitor delivery of activities sitting within the programme. They will also collaborative extensively with teams whose work supports or resources the programme. Working with the Director of Programme Delivery, the Programme Manager will also support external events and activities as well as high quality partnerships and strategic relationships.
Key Accountabilities/Responsibilities:
Programme Management and Coordination:
- Responsible for programme management of the ES2H programme. Working with the Director of Programme Delivery, and with Subject Matter Experts who are responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability, Construction).
- Responsible for the development and utilisation of high-quality programme management tools and internal coordination forums, including for programme planning, performance monitoring, communication, internal and external reporting.
- Working with others, support the development of appropriate Monitoring, Evaluation and Learning frameworks.
- Work with Subject Matter Experts, the ES2H Coalition and other partners on the continuous improvement of the ES2H Toolkit, supporting new ideas to fruition, developing content into engaging and appropriate documents and other required communication and programme tools.
- Support Subject Matter Experts and others where appropriate to develop programme and project related reports, to develop proposals and communication content, support impactful partnerships and provide project-related administration capacity.
- Support the Director of Programme Delivery to ensure programme outputs are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.
External communication and partnership management:
- Support external events and activities as well as high quality partnerships and strategic relationships.
- Work with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships through provision of content for external communication, programme updates and reports, and the maintenance of Monitoring, Evaluation and Learning frameworks.
- Lead the coordination of the ES2H Coalition and support the development and management of other programme related networks and groups.
Budget management, reporting and monitoring:
- Support the Director of Programme Delivery to develop the ES2H programme and project budgets.
- Coordinate with subject matter experts to monitor and track programme spend, flagging issues and risks, and ensuring regular reports are available for budget holders and the Finance Team.
- Provide regular inputs and updates for relevant sections of the organisational Performance Framework, Risk Register and any other operational requirements.
Person profile:
- Strong experience of programme and project management, coordination and monitoring.
- Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
- Experience of producing impactful content for programme tools and reports, external events, website and other digital platforms.
- Good budget management skills, and a working understanding of Excel.
- Understanding of Monitoring, Evaluation and Learning tools and approaches.
Skills and competencies:
- You have excellent communication and engagement skills, and able to work collaboratively and productively with a diverse group of colleagues and stakeholders.
- You are proactive and able to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
- You are a positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
The role and responsibilities will be carried out in a way which reflects:
- HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
- A commitment to HFHGB’s vision, mission, values and approach.
- A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Start your Habitat journey here…
The deadline for applications is 4th April 2025 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Suzanne Taunton (please see our website to contact directly via email) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line (please see our website> vacancies for where to send your CV and supporting statement).
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Communications Manager
Terms: 22.5 hours per week / 0.6 FTE, 3 days per week; one year contract with possibility for extension
Salary: £39,000 - £47,000 per annum (pro rata)
Location: Remote working and quarterly in-person team away days.
Closing Date: Friday 30th March 2025. On submission of your application, please add ‘Communications Manager’ in the subject line. Your application should include the following:
- Cover Letter
- CV
- A one-page document (including images) highlighting a previous communications campaign that you worked on. Please use the following format: clearly outline the a) purpose, b) key message(s), c) description, and d) outcome/impact of the campaign.
Please note that you must have the right to work in the UK. Due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.
About BASIC
BASIC is an independent think tank whose mission is to safeguard humanity and Earth’s ecosystem from nuclear weapons risks and interconnected security threats, for generations to come. Founded in 1987, we have 40 years’ experience of convening meaningful dialogues across complex political divides, and a reputation for generating innovative, high-quality research and policy advice.
BASIC sees its role as one of drawing together different perspectives within the nuclear weapons / security debate and pushing the boundaries of policy discussions. We cherish our independence and freedom of speech. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC is a fast-paced, inclusive, and rewarding environment in which to work. We have experienced 5x growth since 2017, and our intention is to continue this growth trajectory, and have an exceptionally positive team culture.
Role Description
BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.
Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.
The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work.
Main Duties
Organisational Communications & Strategy
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Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.
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Lead the evolution of our social media strategy, ensuring increased engagement and impact.
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Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.
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Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.
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Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.
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Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.
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Draft, edit, and manage organisational newsletters using MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.
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Provide communications training to staff, fostering a culture of shared responsibility for communications.
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Create promotional materials to advance BASIC’s initiatives
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Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.
Programme Responsibilities
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Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.
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Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages
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Work with programme teams to define the strategy, vision and purpose of newsletters
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Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories
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Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives
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Assist with publishing programme reports including proofing and providing guidance for branding and imagery
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Provide communications support for programme fundraising activities
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Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences
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Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives
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Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity
Role Requirements
Essential criteria for the role:
Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
8+ years of working in a communications role
Knowledge of global security issues with linkage to UK policy
Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
Strong networking and stakeholder engagement skills
Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
Keen eye for detail with a commitment to accuracy and quality in all communications materials.
Desirable criteria for the role:
Experience in crisis communications, including drafting statements and managing sensitive issues.
Why Join BASIC?
This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.
Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a proactive fundraiser with a proven track record of raising funds from individuals? Are you passionate about creating excellent supporter journeys? Do you enjoy creating content for digital marketing? If so, this is the role for you!
About Us
Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.
The Opportunity
We are seeking an experienced and ambitious Fundraising and Communications Manager to lead and grow our income from individual donors, community fundraising, and in-memory giving. You will work closely with the Head of Fundraising to develop and deliver our individual giving strategy, with the goal of increasing supporter engagement and sustainable income.
With a generous investment budget and an opportunity to test and refine fundraising approaches, this is a fantastic role for a creative, data-driven, and results-oriented fundraiser looking to make a real impact.
You will take ownership of donor recruitment and retention, ensuring an exceptional supporter experience. You will also lead digital fundraising and marketing, producing compelling content for our website, social media, and email campaigns.
This is a flexible, part-time role, ideal for someone who thrives in a collaborative environment and is passionate about our mission.
What You’ll Bring
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Experience: A strong background in public fundraising, with demonstrable experience of meeting targets for recruitment and retention of individual donors.
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Digital Skills: Strong digital marketing skills, including content creation, social media management and email marketing.
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Approach: Highly organised, with the ability to take the initiative and manage your own time to meet deadlines whilst managing a varied workload.
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Personal Drive: Enthusiasm, energy, and a commitment to get things done, along with excellent interpersonal skills to work effectively with diverse stakeholders.
What We Offer
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Flexible Working: This role can be carried out remotely from anywhere in the UK, with quarterly face-to-face team meetings (travel costs covered) to maintain a collaborative spirit.
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Generous Benefits: As well as an annual salary of £41,600 (pro-rata), Hamlin Fistula UK offers a 10% pension contribution and health cashback scheme including physiotherapy, eye care and dental treatment.
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Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact.
Ready to Make a Difference?
If you’re looking for a role where your skills directly contribute to life-changing work, we’d love to hear from you. Bring your expertise in public fundraising, your skills in digital marketing, and your drive to create lasting impact to Hamlin Fistula UK.
How to Apply
Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you.
There will be a webinar with the CEO and Head of Fundraising to learn more about the role and ask any questions on Thursday 13th March at 12.30pm. Please see the details in the job pack attachment for how to sign up. A summary of all questions and answers will be shared with everyone who signs up, in case you are not able to attend the webinar.
We believe in a world without maternal death, birth injuries or obstetric fistula, and support Hamlin Fistula Ethiopia to work towards this vision.

The client requests no contact from agencies or media sales.
About the Advocacy & Support Manager role
You will join a team managing Galop’s specialist advocacy services, providing support to LGBT victims and survivors of abuse and violence in the UK. This role holds the responsibility of the National advocacy & support team, you will be responsible for the line management and operational management of the advocacy & support service across the UK. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT victims and survivors of interpersonal abuse and violence each year.
You will remotely manage a team of specialist advocates and caseworkers that are based across the UK, providing needs-led support, information and advocacy to LGBT survivors of a range of violence and abuse. You will work with the Head of Advocacy and Support and other Advocacy and Support managers to ensure that survivors have access to timely, tailored support, while maintaining a high quality, consistent service, with a specific focus on remote support.
You will have an in depth understanding of violence and abuse that LGBT people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community and acting as a key Galop representative within a national landscape.
You will be responsible for ensuring that data collected about the service is consistent, thorough and appropriate in order to use for reporting, bid writing and evidencing the service provision offered. You will develop and maintain relationships with stakeholders and ensure that the service is effectively demonstrating its impact. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services.
For more information on this role please download the attached job description.
Location: This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK.
Hours: Full Time (35 hours per week)
Contract: Permanent
Line manages: Advocates and caseworkers
Reports to: Head of Advocacy and Support
Salary: £36,590.97 - £39,743.06
Closing Date
Applications should be submitted by 10:00am on 1st April
First round interviews will be held 10th April
REF-220289
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Thank you for your interest in working for Birthrights. If you are interested in centering anti-oppression in your fundraising work, in embodying an abundance mindset and working in ways that resist fundraising cultures that too often results in burn out, please read on and download our recruitment pack for more information about Birthrights and the role. Please note that this is a remote (UK based) role.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a complete disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our ten year strategic framework here Strategy - Birthrights
What we can offer you:
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This role is being offered on a salary range of £37,000-£42,000 pro rata
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All our staff work part-time, and we are open to you taking up this role on 3 or 4 days per week
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Home based working – our staff work from home across the UK, with some in-person meetings
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30 days annual leave pro rata (excluding bank holidays)
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Investment in your wellbeing through our broad wellbeing plan, including £500 personal wellbeing allowance in 2025/26
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Enhanced sick pay and parental leave policies
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Flexible working
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Supportive colleagues dedicated to bringing about systemic change in maternity care
About the role:
This is a hugely exciting role that will be part of Birthrights Senior Leadership team and play a key part in helping Birthrights’ meet its ambitions and achieve its potential.
You will be the sole dedicated fundraiser in Birthrights, and as such you will be
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Developing and delivering our long-term fundraising strategy to ensure we have financial stability
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Securing multi-year funding from Trusts and Foundations, working with the CEO(s), Trustees and Senior Leadership Team to successfully prospect, cultivate, solicit, steward and report
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Making the most of potential corporate and major donor interest that comes our way
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Ensuring we have the right internal infrastructure, process and reporting in place
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Contributing to the strategic direction, performance and health of the organisation as a member of our Strategic Leadership Team, including by centering racial justice in all we do
About You:
You are a talented fundraising professional with
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Excellent organisation and priortisation skills to effectively manage your time and others, to deliver both urgent immediate work and long-term priorities
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Ability to build and maintain relationships and engage with funders and individuals from a range of backgrounds
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A track record of securing funding from Trusts and Foundations, with experience of working with Trusts and Foundations from prospecting and cultivating to soliciting, stewarding and reporting
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Ability to tell compelling stories, with strong written and verbal communication and influencing skills
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Ability to make strategic decisions, keeping up to date on trends and priorities in fundraising and philanthropy and situating these in our organisational context to consider how these may affect and influence our fundraising approaches
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Supportive and willing to work collaboratively towards our commitments to anti-oppressive practices and to approach fundraising with an abundance mindset, care for self and others and calm presence
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We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role.
The client requests no contact from agencies or media sales.