Starting Point Jobs in Holborn, Greater London
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Make a big impact with a small but effective campaign organisation based in south London.
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Post Details
Job title: Fundraising Manager
Reports to: Free Tibet Board
Key relationships: Fundraising Officer; Supporter Care & Shop Officer; Head of Campaigns, Policy & Research.
Working hours: 35 hours per week - full time.
Salary: Up to £45,000 based on experience.
Location: Based at our south London (Brixton) office. We are happy to offer hybrid working.
Post Summary
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced fundraiser who is confident in managing multiple streams of income and a small team. We welcome applications from candidates with diverse professional backgrounds, but you need to have worked in a fundraising management role before.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at up to £45,000 based on the successful candidate’s experience.
Location
Our main office is in Brixton, south London. We encourage applications from candidates across the UK and are willing to discuss hybrid working, but ideally the successful candidate would be able to travel to the office at least one day per week. Some evening availability is also required for quarterly board meetings, which are carried out online. Unfortunately, we cannot support relocation, so can only accept applications from candidates with the right to work in the UK.
Perks
Benefits include flexible working hours (including a robust working from home policy), training and development opportunities, pension scheme, interest-free season ticket loans and a generous annual leave allowance (25 days plus public holidays of leave).
Equality, diversity and inclusion
Diversity is key to doing our best work for Tibetan freedom. We welcome applications from candidates with diverse professional and lived experiences. Both organisations have a strong policy against discrimination based on someone’s age, gender identity, disability, marriage or civil partnership, pregnancy or maternity status, religion or belief, race or ethnic origin, sexual orientation, transgender status or socio-economic background. We welcome applications from those who wish to return to the workplace after a period of absence.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet 100% of the criteria. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we encourage you to apply.
Suitably qualified Tibetan candidates are strongly encouraged to apply.
Job description
Fundraising
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Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
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Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
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Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
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Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
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Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
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Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
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Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
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Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
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Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
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When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & management
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Line manage the Fundraising Team, which currently consists of a part-time Fundraising Officer and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
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Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
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Work with the Finance and HR Manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
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Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General responsibilities
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Participating in regular team meetings.
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Participate in events and actions as required, with protest attendance highly encouraged.
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Ensure that volunteers working with your team are managed appropriately.
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Participating in monthly finance/fundraising meetings.
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Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
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Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
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Experience of fundraising management.
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Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
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Proven track record of delivering income across one or more of the following income streams:
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Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
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Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
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Trusts and Foundations: soliciting and stewarding major grant funding.
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Digital fluency with a deep understanding of how this relates to fundraising.
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Line management of other fundraisers, especially with agile working and diverse skill sets.
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Experience of overseeing the development of team members.
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Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
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Confident reporting directly to the Board of Trustees and representing staff interests.
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Commitment to Free Tibet’s mission.
Desirable
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Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
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Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
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Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
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Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10am on Wednesday 24 July. There will be two rounds of interviews, with the first round of interviews expected to take place the week of 5 August.
Your application should consist of:
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Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
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Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Salary: £27-30K
Length of Contract: Permanent, Full time
Start date: August
Location: Remote, with occasional travel to events and face-to-face meetings
Reporting to: In2research Programme Manager
Direct reports: Programme Intern - at variable points in the year
About us:
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.
We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launching in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people.
Designed in partnership with UCL, In2research is a year-long programme that aims to improve access to postgraduate research degrees and careers for people from low-socioeconomic and underrepresented backgrounds. Through workshops, mentoring, professional development days and an eight-week research placement, participants receive the development opportunities and insight they need to progress onto postgraduate research degrees and careers in STEM, Social Sciences and Arts & Humanities subjects.
What we are looking for:
We are looking for an In2research Programme Officer to help expand our high-quality programme by supporting all stages of the programme including: planning; delivery; recruitment; stakeholder management and evaluation.
With multiple internal and external stakeholders involved in the continual success of In2research, excellent communication and project delivery skills will be key in this role. You will be an organised and motivated self-starter who thrives in the face of change, enjoys creative problem solving, working in a team and can achieve deadlines on a tight timescale.
You will also have an understanding of the barriers facing people from low socio-economic backgrounds in accessing postgraduate research degrees and be passionate about diversity and the importance of representation in academia.
We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
This role is a career accelerator. At In2scienceUK we are champions of people and we are here to support you to achieve your career goals - however ambitious they may be.
Duties and responsibilities:
The purpose of the Programme Officer role is to support the successful delivery of the In2research Programme.
Your specific duties will include:
Programme Delivery
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Manage participants and volunteers from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Maintain excellent working relationships with funders and delivery partners and other external stakeholders to further the delivery of our work. This will include working and communicating with academic and professional services staff at universities, consultants, placement supervisors, mentors and workshop leads
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Create and develop engaging communication materials about the programme including programme guides, presentations, posters/flyers, case studies and website text and images.
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Work with delivery partners to design and deliver programme’s online and in-person activities, including recruiting and training speakers for: workshops; careers panels; mentoring sessions; placements and large scale away days and celebration events
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Track project performance, manage risk assessments and ensure projects are delivered on time and to a high standard
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Ensure the highest standard of record keeping, maintaining accurate, complete, and up to date records in accordance with data protection policy
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Support the collection and creation of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Evaluate programme processes/systems to recommend and implement improvements to support the delivery of a high quality programme experience for participants and volunteers.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager.
Person specification:
Essential:
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Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the tiny details
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Experience delivering programmes and/or projects within the education, career development and/or employability sector
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An understanding of the social and economic barriers that prevent some people from progressing into postgraduate research and an ability to recognise the importance of diversity and inclusion in postgraduate research
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Experience working with one or more of the following groups: young people, people from low-socioeconomic backgrounds, volunteers, universities or STEM professionals/employers.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience designing and delivering large-scale events, both online and in-person, such as training sessions, away days and workshops
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
Desirable:
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Experience of working with universities and academic institutions, knowledge and understanding of the postgraduate application process
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Experience of student or volunteer recruitment
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Knowledge or an understanding of safeguarding practices.
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Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint)
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Experience working with databases.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Please use your supporting statement to demonstrate and evidence how you meet each one of the competencies outlined in the person specification above.
For more information on the work we do please visit our website. For an informal discussion about the post, please contact Rebecca Jelbert, our In2research Programme Manager by email (you can find the email in the job description attached)
The deadline for applications is 11:30pm on 7 July
Interviews will take place the week commencing 15 July.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Finance Manager your role is to help make this a reality through the effective management of our financial processes. You’ll use your experience from other charity finance roles, along with your accountancy / financial management qualifications, to help ensure our approach to financial management is effective, efficient, up-to-date and in line with charity accounting standards.
You will be well-organised and motivated to support the wider team in their work. Reporting to the CEO and supporting the Treasurer, you will ensure we have up-to-date information on the financial health of the organisation. You will help to ensure we are maximising the use of restricted funding, and that money is spent in line with donors’ wishes.
You will lead on ensuring we have robust organisational systems and processes in place for effective financial management. This includes the production and sharing of management accounts, ensuring payroll and invoices are paid on time, devising financial reports, and providing budgetary support. You’ll ensure that accurate records are maintained and that we are reporting our accounts in line with SORP guidelines.
You will lead on the ongoing development and maintenance of our finance systems, policies and procedures, ensuring they are fit for purpose for a growing organisation.
Read the attached Person Specification for more information.
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Location: Remote, home-based (or use of London office is available)
Reporting to: CEO
Hours: Part-time, 14 hours per week (we can offer flexibility on times/days. We can offer a contracted, salaried role or a day rate for those who prefer freelance work)
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About us:
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
- Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Please submit a CV and a cover letter, outlining how your skills and abilities match those outlined in the role description.
This is an opportunity to join Refuge as a Domestic Abuse Survivor Advocate to support survivors who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of referral, to provide high quality, independent advocacy and support. Refuge will be working with survivors of abuse whose perpetrator will be supported by Domestic Violence Intervention Project, run by Richmond Fellowship.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. We seek to promote and protect the rights of those facing the death penalty around the world, and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization.
About this role
The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization, in particular working closely with one of our Joint Executive Directors while the other is on parental leave.
Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
The Interim Deputy Executive Director’s responsibilities will include managing senior staff at Reprieve, including the Directors of Casework, Advocacy and Policy, and working with the Joint Executive Director to oversee Reprieve’s Fundraising and Finances, its Governance and Board relationships, and its HR and Operations functions.
The ideal candidate will ideally have experience of leadership of a small to medium size human rights or similar charity, preferably with some international operations. They will have exceptionally strong management and people management skills, excellent judgment, proven ability to lead teams to achieve impact in their work, and an understanding of charity governance and finance issues.
Contract, location and salary
This is an interim, 12-month contract with the possibility of extension. This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home.
The salary is £80,000 per annum plus up to 5% employee matched pension contribution.
Full details and how to apply
Please see the JD and person specification for full details. Candidates should submit the application attached and on our website as a word document by 23:59 BST on 04 August, 2024.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
If you want to be part of a team that delivers sector leading mass participation events then we’d love to hear from you!
This role is focused on the project management and delivery of our wear it pink campaign. Along with the mass participation manager, this role will play a key part in the planning and execution of wear it pink, with a focus on the design and development of our supporter journeys.
With support from the mass participation manager, you’ll be responsible for building and executing a wear it pink supporter journey that looks to maximise income from our registrants as well as create strong relationships and repeat participation. You’ll also be responsible for other exciting projects throughout the campaign such as the fundraising pack development, content creation and working with teams across the organisation to deliver the campaign.
This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector.
About you
We’re looking for a passionate, organised and creative individual who works well as part of an ambitious and determined team. You’ll understand fundraising events with excellent multi-tasking skills and attention to detail.
An interest in delivering excellent supporter stewardship to help develop long-lasting supporter relationships.
You’re helpful and collaborative and can build excellent working relationships with other team members.
Above all, you’re determined and passionate to help achieve the team’s and organisation’s goals.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am Tuesday 9 July 2024
Interview date Week commencing 15 July 2024
The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.
This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.
Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.
The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.
Application packs with full details are available on our website.
Closing date: Thursday 11th July 2024.
Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
Thousands of vulnerable children pass through UK railway stations every day. Most of us wouldn’t even spot that they were in danger.
As Railway Children’s Community Engagement Worker (London), you will energise key stakeholders to come together to collectively keep vulnerable young people safe on the rail network. You will build and strengthen partnerships with – and between – the rail industry, British Transport Police (BTP) and others working locally with vulnerable young people in order to drive forward innovative approaches to contextual safeguarding.
As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work in the London Area as well as supporting our wider UK programme. The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around London’s stations to combine efforts and resources to keep people safe.
Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.
This is a London based role that will combine a blend of working from home with being out meeting members of the community across London - especially in and around some of London's busiest stations.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing date: midday, 8th July 2024
Interviews:
first round – 17th July 2024 (online)
second round – 23rd July 2024 (in person)
The client requests no contact from agencies or media sales.
About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807 depending on experience. per annum.
Contract and hours: Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
Interviews: Thursday 11th and Friday 12th July 2024
Start date: Monday 12th August 2024
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including presenting to SMT and attendance of biannual Programme Manager training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences.
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff.
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.
We're looking for a kind, compassionate and resilient IDVA to join our homelessness service in Kent.
£26,330.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
Building supportive, trusting relationships with clients and creating a positive atmosphere.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Regular attendance at Marac and completion of all Marac referrals.
Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with or as a representative for clients.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Creating a safety plan with clients.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Encouraging customers to attend relevant programmes when appropriate i.e Own My Life.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
Previous experience managing a caseload
Desirable:
IDVA qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for 2 kind, compassionate and resilient IDVAs to join our IDVA Service in Kent.
£29,290.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of an IDVA is to address the safety of victims and survivors at high risk of harm. IDVAs work with their customers from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim. They will also raise awareness of male domestic abuse with partners and within the community.
This is a 12 month fixed term contract.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:
Manage client referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
Building supportive, trusting relationships with clients and creating a positive atmosphere
Knowledge of the criminal justice system. Understanding of Marac protocols
Regular attendance at Marac and completion of all Marac referrals
Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Attending all court and Case Management hearings with or as a representative for clients.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents
Creating a safety plan with clients
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Encouraging customers to attend relevant programmes when appropriate i.e Own My Life
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Service Team Leader
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
What you'll bring:
Essential:
IDVA qualification
Previous experience managing a caseload
Desirable:
Previous work with male victims of domestic abuse
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The members of our Preventative Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.
As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.
The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.
We are looking for a confident communicator, who is happy working with groups of people, with a passion for making sure people have information they need to make informed decisions about their lives. The Navigator will work with people experiencing homelessness, homelessness services, and health services to create better access to health information and healthcare.
Job overview
Job Title: Health In-Reach Navigator
Reporting to: Health Promotion Manager
Contract Length: Fully funded until the end of March 25 with a good chance of continuation funding.
Hours: Full Time 37.5 Hours per week (30 Hours a week is also an option)
Leave: 28 Days per year + 8 days Bank Holidays
Salary: £ 30,000 Plus 5% pension
Location: The role will require onsite working in our Kennington office and in homelessness services across London. There will also be some opportunity for working from home.
Candidates who meet the specification, with experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population, will be given priority access.
Overview:
Groundswell is recruiting a Health In-Reach Navigator to join our Health Promotion Team to arrange, develop and run Health Promotion In-Reach sessions in homelessness services across London.
We know that if you are experiencing homelessness, you will be disproportionately affected by health inequalities and often lack access to suitable information and support that could help you independently manage your health and wellbeing. Our approach:
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Everyone has a right to access healthcare including screening and preventative services.
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Health and wellbeing look different for everyone. Health promotion should not alienate people by setting standards that are unattainable but should support them to look at what they can practically do to feel better right now.
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Everyone’s ‘normal’ is different. Someone who is smoking crack or who is dependent on alcohol might have bodily functions that are different to what is ‘normal’ for the average person. People need to be aware of their own ‘normal’ so that they know when something is wrong.
The Health In-Reach Navigator will be working with the teams in hostels and day centres, going to the places where people live or go to access vital services like food and showers. Ideally, they will have their own first-hand experience of using or working in services supporting people around homelessness, substance misuse, mental health, poverty, asylum and immigration, or the criminal justice system.
Our services are co-produced by people with first-hand experience of the issues we are trying to address.
The Navigator should be comfortable with continuously evolving and adapting the service, tailoring it to the specific needs of the people we work with, developing sessions informed by direct feedback and direction from people living in hostels and using homelessness Day Centres.
Our Health Promotion Work
The Health Promotion Team:
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Deliver group ‘in-reach’ sessions led by staff and volunteers with first-hand experience of homelessness, using health promotion resources to engage people with health issues and talk to them about options available.
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Support clinical services going into hostels and day centres to deliver preventative health measures such as screening and vaccinations.
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Co-produce and support the development of accessible health promotion resources about health services and health issues with people who have experienced homelessness that inform, advise, and help people manage their health.
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Co-produce health and wellbeing resources for staff working within the homelessness sector, better equipping them to support the people who use their services and improve longer term health outcomes.
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Contribute to producing resources for staff working in healthcare, better equipping them to understand the challenges that people experiencing homelessness might face in accessing services.
We have a range of accessible, targeted materials around vaccination, screening and other health issues that can be used by our team and supported accommodation staff to support sessions. We are planning to develop more of these, particularly looking at screening and rights to access healthcare.
By carrying out Health Promotion In-Reach in hostels and Day Centres we aim to:
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Increase awareness of specific health issues, what services are available and the pathways for accessing them.
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Encourage people to identify their own health priorities, and to address their health concerns, offering them the tools to tackle issues and access services.
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Support people in identifying shared interests in particular health issues and delivering in-reach sessions that demonstrably reflect those shared interests.
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Reach more people to support with 1-1 appointments through our Homeless Health Peer Advocacy (HHPA) service.
The group in-reach model enables people with similar experiences to come together and reflect on overcoming challenges. As a project based on Advocacy principals, we do not tell people what they should do; but encourage autonomy to make safe and realistic choices. We:
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Meet with people to ask what their health priorities are and look at potential topics for upcoming sessions. These topics are then shared with the staff team from the hostel/day centre so they can feed in.
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Draft an in-reach programme and plan dates, times, and promotion of sessions, involving staff teams at each site.
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Organise and co-deliver 5-10 sessions on the priorities identified by people experiencing homelessness and the staff working with them
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All sessions focus on residents’ voices being heard first, then Groundswell facilitated discussion supported and informed by Groundswell health promotion information and/or clinicians.
The Health Promotion team also work with a range of external partners around screening and preventive care.
We work with partners to arrange health events at homelessness services; promoting the sessions by talking to residents prior to teams visiting and supporting on the day to maximise uptake.
About HHPA
Our Health Promotion work sits alongside our Homeless Health Peer Advocacy (HHPA) Program. Groundswell created HHPA in Westminster in 2010, to support people experiencing homelessness to overcome multiple barriers preventing access to healthcare, initially through funding from the NHS Regional Innovation Fund. Since then, HHPA has since flourished into a multi award-winning service working across London.
Health creates a foundation to move out of homelessness. Groundswell’s person led health services enable people who are homeless to access the health care they need, so they are not disadvantaged by the health inequalities embedded in our systems. Our health work is delivered by a team where most people have their own experience of homelessness, shared experience builds up a level of trust when there can be mistrust of ‘professionals’, because of past trauma or negative experiences.
The service is delivered by volunteer Peer Advocates and staff Case Workers, who build trusting relationships with clients and support them to access, navigate and use healthcare services. They aim to increase people’s self-confidence and improve their ability to independently access the services they need, which can include everything from registering for a GP, dentistry treatment, mental health referrals, hospital appointments, and much more.
Groundswell is unique in bridging the divide between health and homelessness organisations. We work in partnership with numerous organisations across London to support the delivery of our peer advocacy service.
Health In-reach Navigator Tasks
The Health In-Reach Navigator will be a vital member of our team, working collaboratively with various partners and agencies to deliver In-Reach sessions and connect individuals experiencing homelessness with essential healthcare services. This position offers autonomy, flexibility, and the opportunity to make a meaningful difference to people’s lives.
Lead on planning and delivery of health promotion sessions working with key stakeholders to shape sessions:
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Develop and maintain links with hostels, Day Centres, and health teams in the Boroughs where Groundswell works to identify suitable services for delivery of health promotion work.
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Working with people using services, and staff working in services; identify health priorities and plan, design and deliver sessions that reflect those priorities, tailoring them to people’s needs.
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Work with staff at services to ensure risk assessments are in place.
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Work with the Health Promotion Manager to create ways of getting feedback from participants to ensure the sessions are continuously being developed to meet people’s needs.
Plan, promote and deliver one off health & well-being events with stakeholders:
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Work with the Health Promotion Manage and key stakeholders to help plan health days at hostels and Day Centres.
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Represent Groundswell at planning meetings for events for health events, working with partners to develop sessions, ensuring learning from past events is considered.
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Support the organisation and delivery of health days working alongside clinical and homelessness partners.
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Promote the health days to people using local services.
Work with clinical teams offering preventative health care work in community settings across London:
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Work with the Health Promotion Manager to ensure we are linked in with homeless health teams in the Boroughs where we work and are supporting their in-reach into hostels and Day Centres.
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Develop and maintain relationships with a range of partner organisations including mainstream GP surgeries, hostels, and specialist homeless health services.
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Work with homelessness services prior to visits from clinical teams to promote sessions and make sure people have the information they need to decide whether to take part, maximising take up on the day.
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Work alongside Groundswell in-reach volunteers to support clinicians to engage with people during sessions at hostels and day centres.
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Support clinicians in engaging with people experiencing homelessness.
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Manage any referrals that need to be made to the HHPA team for one-to-one support to access external health services.
Share learning internally and externally:
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Provide feedback to Groundswell’s communications team on the health priorities raised by people experiencing homelessness so we can ensure we are developing relevant resources.
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Contribute to co-production of health promotion resources feeding in the concerns and questions we are hearing from our health promotion work.
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Support and contribute to the training of Groundswell volunteers and staff about In-Reach delivery.
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Work with the Volunteer Co-ordinator and Health Promotion Manager to support In-reach volunteers.
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Attend conferences and learning events to learn and share learning.
Develop, plan and contribute to ongoing quarterly monitoring, review, evaluation, and reporting of the health promotion work:
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Work with the Health Promotion Manager to develop the project and plan future work.
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Contribute to reports on In-Reach delivery for commissioners and other stakeholders externally.
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Record and share feedback from people experiencing homelessness and partners
General Duties:
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Help to foster a co-operative and supportive team.
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Represent Groundswell in an appropriate manner.
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Participate in training as agreed and in regular supervision and appraisal with your Line Manager.
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Promote equal opportunities in all areas of work.
PERSON SPECIFICATION
EXPERIENCE & KNOWLEDGE
Gained through employment, volunteering or lived experience
- Facilitating groups or running health promotion or training sessions.
- Working with people who might face barriers to accessing healthcare.
- Developing relationships with external organisations.
- Planning events or projects.
- Understanding of the barriers that certain groups face in accessing healthcare.
- First-hand experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population.
- Involvement in health promotion.
SKILLS & ABILITIES
Gained through employment, volunteering or lived experience
- Able communicate with variety of audiences, presenting information effectively in person, at meetings, and via phone and e-mail.
- Able to plan individual work using a solution orientated approach.
- Basic IT skills - able to use Word, e-mail and carry out basic internet searches.
- Able to take the initiative and being able to think on the feet.
BEHAVIOURS
Gained through employment, volunteering, or personal experience
- Understanding and support of Groundswell’s core beliefs.
- Able to communicate naturally and empathetically, build rapport quickly and to earn respect and trust.
- Ability to model the promotion of equality and inclusion.
Support provided and reasons to join us.
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Regular guidance, support and the opportunity to reflect on their work through regular catchups and supervisions with your Line Manager
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Reflective practice with a trained therapist.
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Access to training and development opportunities - this project is part funded by Westminster Public Health and through them there is the opportunity to take up a range of public health related training and qualifications.
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Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.
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Strategic input - opportunities to input into Groundswell’s strategic direction.
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Feedback process - be able to input into working practices and know where to turn if any problems arise.
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Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.
Application process
Application
To make an application, please submit your CV along with a cover letter which explains:
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how you meet each of the areas outlined in the person specification above and
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why you are interested in doing this job.
The deadline is Monday 8th July, 5pm. Please submit your CV and Cover Letter
Please note that we can’t consider applications that don’t have a cover letter. Your cover letter is important - we decide who to interview based on how people show us that they have the skills, knowledge and experience we have asked for in the person specification. Your cover letter needs to show how you meet each of the criteria listed in the person specification as fully as possible and why you would like to work for Groundswell.
The following advice is designed to help you with your application:
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Read the job description, person specification and general information on the organisation This information will help you gain an understanding of how Groundswell is organised, what the aims of the organisation are, and what the job entails.
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Look carefully at the person specification The person specification states what essential skills, experience, knowledge and understanding we feel an applicant should have, as well as desirable areas that would assist you in carrying out your duties. A person having all these abilities and experience would be an ideal candidate. As none of us are perfect, please do not be put off from applying if you do not have all the desirable skills mentioned.
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Look at your experience, including any experiences you have had outside of work, such as community/voluntary/leisure/political interests. Also remember that your life experience is also valid. Do not undervalue yourself; if it is relevant information, include it in your application.
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When you write a covering letter a good way to start is list all the essential criteria listed in the person specification and write a couple of sentences under each. This makes sure that you have addressed all the points.
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Gear your application to the specific job using the person specification as a guide for the area to be covered. If you send only a CV, and do not directly address all the questions in your cover letter/personal statement, you will not be considered for shortlisting. Do not simply repeat your current duties. Pick out the skills, knowledge and experience required by the job and show that you have them.
Interviews
Candidates will be notified if they have been invited to interview by Friday 12th July at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage. If you have not been notified by this date, then please assume you have been unsuccessful on this occasion. Interviews will then be held on week commencing Monday 15th July 2024.
Pre-employment checks
Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years. We will not contact any referees before the interview and only after you grant consent.
Because of the nature of this role, we will have to carry out a DBS check on the successful candidate. Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
The client requests no contact from agencies or media sales.
Digital Strategy Expert
Forward Action is an employee-owned agency that works with partners who share our values to deliver progressive change. We do this by helping them unlock the potential of people power through digital channels. From developing strategies and building movement stories to setting up landing pages and running ads – and everything in between – we help our partners maximise the power of digital to achieve their goals.
We work with incredible organisations across the NGO sector to help them maximise this opportunity and drive change. From influencing a crucial vote in the House of Lords with Dignity in Dying, raising millions with Refuge and rapidly recruiting supporters to stop the Rwanda deportations with Freedom From Torture, to helping mobilise thousands to turn up to Extinction Rebellion’s The Big One, we help our partners to achieve phenomenal impact. We’d love you to join us to ensure we can continue to do so.
Role Profile
You’ll work in a multifunctional, three person project team alongside a Digital Strategy Manager and Digital Creative Expert. The three of you will cover everything needed to execute your projects, coordinating with our technology team and working with external design capacity to deliver outstanding results for your partners, and renew and grow your partnerships.
The teams are designed to be flexible and nimble, chopping and changing who does what to best meet the needs of the project and the capacity of each team member. However, each role has a set of primary areas of expertise which you’ll typically be in charge of on most projects. As the team’s expert in those areas, it’s your responsibility to make sure your team does them to an exceptional standard, whether you’re delivering them yourself or supporting a team member to cover them on a given project.
As a Digital Strategy Expert, your primary areas of expertise are all things strategy, project management and delivery. Your key role in the team is to make sure the execution of our projects is smooth, efficient and high quality, whether that’s through smart strategic planning, tight project management or insightful data analysis. As well as taking ads management and email and page builds on some projects, you’ll also be called on to support the DCE with copywriting and potentially the DSM with proposal writing.
What you’ll do as part of our team
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Project management
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Overseen by the Digital Strategy Manager, you’ll manage projects from conception through to build, coordinating work from both our creative and tech teams
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Being the key point of contact for our partners on specific project strands, communicating with them via email, ClickUp, Slack and on video calls
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Ensuring all projects you manage are delivered on time and to scope, flagging any over-servicing or scope changes with the DSM
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Coordinating with freelancers as required
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Building partner relationships
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As the person that is most in contact with our partners across project delivery, you play a key role in ensuring we build strong relationships of trust and longevity
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Ensuring we respond to partners in a timely manner and work with them to troubleshoot any bumps along the way
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Strategy and planning
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Develop strategy for the projects on which you lead, work with the DSM as needed to ensure we are always delivering strategic excellence
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Schedule and attend planning and project review meetings with clients
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Take part in brainstorms to generate ideas for tactics that help our clients hit their goals
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Reporting & data analysis
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Analyse the results of tests and tactics and provide strategic recommendations to partners based off them
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Ads setup and management
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Builds ads (primarily in Meta) for our partners, ensuring an effective targeting strategy
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Ensure we are always optimising ad spend and suggesting changes in approach in line with results
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Builds
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Working from templates to set up pages on EN/Blueprint as required and ensuring all pages are fully QAd before launching
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Coordinating with the tech team to manage more complicated builds
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Building emails as required by partners
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Contribute to the wider team
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Actively participate in all-team meetings, contributing ideas and adding insights
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Play an active role in supporting our team culture, ensuring you adopt an inclusive approach
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Abilities and experience you’ll need to have
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1.5+ years’ experience working in digital campaigning or digital fundraising, with proven experience of delivering results against goals
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Strong written and verbal communication skills with experience of managing multiple stakeholders and building strong working relationships across functions
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Being comfortable working in a fast-paced environment
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Experience of using digital tools to build and send mass emails, comfort with managing lists
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Excellent organisation and attention-to-detail with ability to juggle multiple priorities and keep to tight deadlines
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Knowledge of how to plan and deliver a fair A/B experiment
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Experience of managing projects, ensuring they are delivered on time and to scope
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Experience of managing ads in Meta, and proven ability to interpret the data to optimise against goals
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Dedication to helping build a fairer, more progressive society
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Fluency in spoken and written English
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The ability to learn quickly. We don’t expect you to know or have done everything when you start - but if you don’t have this, we’ll be looking for evidence that you can pick up new skills and knowledge quickly, then run with them.
Abilities and experience that are nice to have
We know it’s not possible for any applicants to have all these skills - it’s likely you’ll be able to bring 3-4 of the following to our team:
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Enthusiasm for thinking creatively and coming up with new ideas
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Experience working in the charity sector
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Experience planning supporter email journeys
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Familiarity with Engaging Networks or other similar platform
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A solid understanding of online user experience (e.g. how to lay out a web page to improve conversion rates)
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Experience planning digital strategy to hit measurable goals
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Drafting emails, especially for fundraising
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Reviewing or editing content
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Experience working with designers
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Basic HTML skills
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Experience working at an agency
Benefits and location
Salary: £34,162 if you live inside London, £30,502 (plus £3,000 travel expense allowance) if you live outside London. Under our Employee Ownership Trust model, all team members will also receive an equal share of the profits each year. The amount will depend on how much profit is made.
Contract Term: This is a permanent, full time contract.
Hours: We work a 30-hour 4-day week, from Monday to Thursday. Please note - as this is a full time role, you are not permitted to undertake any additional regular paid work on the Friday.
Location: You can work remotely from anywhere in the UK or use our office in London Fields, East London. You will need to be able to come to London once or twice a month for in-person meetings, otherwise most of our meetings are held via video conferencing and all our workflow is built to be remote-first.
Other benefits and policies: We offer five weeks of holiday a year plus the week between Christmas and New Year, a generous parental leave policy, flexible working options and a good work-life balance, including our four day week. Forward Action is an employee owned company, so all employees are co-owners, who have an active voice in the direction of the company, and share in its successes.
Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website.
The client requests no contact from agencies or media sales.
Funded by London Borough of Waltham Forest, the project seeks to support the most vulnerable families in the borough, working closely in partnership with the Early Help team.
The role will be supporting families, mainly at local Children and Family Centres across the borough, in relation to stabilising their finances which will mainly involve debt and benefit issues and support with financial capability.
The post holder will support clients to reduce and/or better manage personal debt and maximise benefit entitlement. They will deliver services in a variety of ways including one to one, drop in and by appointment at outreach in Waltham Forest. All channels will be utilised to deliver services and an assessment will be made of the level of support required including providing casework support.
The client requests no contact from agencies or media sales.