Stakeholder Jobs
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Actively Interviewing
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Position: Head of Fundraising & Communciations
Responsible to: CEO
Location: Hybrid working is offered to all staff. All full time staff should come into the office a minumum of two days per week. Our office is based in Highgate, London.
Hours: 35 hours per week (full-time), core hours of 10am–4pm
Salary: £55,000 per annum
Annual leave and benefits:
- 25 days annual leave pro rata rising by one day per year to 30 days
- 5% contribution to a personal pension plan
- Employee assistance scheme
- Comprehensive flexible working policy
- Season ticket loan available
- Bike-2-Work Scheme
- Accredited Living Wage Employer
- Birthdays off
- 24/7 Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a cover letter.
We are aiming to hold first-round interviews in the week commencing 7th October; final interviews are due to take place in the week commencing 21st October.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Please review the full job description, person specification and further information on our benefits in the 'job pack' which is attached to this job advert.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Assistant
Daily rate £133.33 PAYE (made up of £118 candidate pay and £15 holiday pay)
4- 6 week contract, 3 days a week in London Office
The Talent Set is delighted to be working with an esteemed membership association, to recruit a temporary Events Assistant supporting the team across creative projects. The ideal candidate will have events and administrative experience, ideally across membership and or education establishments.
Key Responsibilities:
- Support the planning, coordination, and execution of a wide range of events, including conferences
- Assist in liaising with suppliers, and external stakeholders to ensure smooth event logistics
- Help with the setup, day-to-day coordination, and post-event breakdown, ensuring everything runs smoothly
- Provide administrative support, including maintaining accurate records and reports
Person Specification:
- Passion for events and previous experience in event coordination or administration is essential, experience across membership and or education establishments is desirable
- Strong organisational skills with the ability to multitask and prioritise workloads in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to build positive relationships with stakeholders at all levels
- Demonstrating initiative and a willingness to be adaptable with a problem-solving mindset
- Keen attention to detail, ensuring accuracy and thoroughness in all tasks
- Previous experience in event coordination or administration is essential
The deadline for applications is Tuesday 10th September 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
SPORT, PHYSICAL ACTIVITY, FAITH, ADVENTURE, CHILDREN AND YOUNG PEOPLE, WELLBEING, FULLNESS OF LIFE, LEADERSHIP DEVELOPMENT, FUN.
One of our key objectives at Sportily is to develop and invest in young sports leaders. Over the past 18 months we’ve designed a pilot programme to enable this and trialled elements of it. We’re now looking for someone to further develop, shape and own our programme, to work alongside our network of Sport and Faith Coaches to deliver it and to hold leadership level responsibility for seeing the wildly important goals of the programme realised within our wider vision.
At the heart of this role you’ll hold Leadership Team level responsibility for the programme which provides opportunities, within a Christian sports centred setting and framework, for children, young people and young adults (with a priority on the more disadvantaged) to gain skills, experience, training and qualifications to increase their self-esteem, confidence and future employment opportunities. This will include responsibility for its ongoing development, leading its delivery approaches, training the Sport and Faith Team in its delivery, exploring opportunities related to the programme, monitoring and evaluating its impact and reporting this to stakeholders.
We are looking for someone who loves sport and understands how sport and movement is able to connect people and is passionate about sharing the Christian faith in innovative ways beyond the walls of traditional church. You’ll have experience in developing programmes and monitoring their successful achievement of stated objectives, and of investing in the leadership development potential of young people, ideally in a sporting context.
If you like the sound of Sportily and the role, but aren’t sure you’ve got everything we’re looking for, please get in touch as we’d love to discuss things with you. Who knows where that conversation might lead.
For the first-timers, the can’t catchers and the kick it outers.
For the slam dunkers, the back of the netters and the hole in oners.
We bring the energy that gets you moving.
The client requests no contact from agencies or media sales.
Salary: £30,000 - £35,000, non negotiable and dependent on experience.
Location: This is a remote role, with a requirement to attend the UK Covid 19 Inquiry as frequently as possible when it is sitting, and on key days such as the opening of Modules or when high profile witnesses are called.
Hours: Full time, but flexible, with a requirement to work outside of office hours to attend key meetings and manage the press inbox when there is high demand.
Covid-19 Bereaved Families for Justice are looking for a press officer to oversee our press and communications as we fight to ensure the mistakes from the pandemic are never repeated again.
This is an exciting opportunity to manage the press office for an organisation which in recent years has been at the forefront of some of the biggest news stories in the country, including the Covid Inquiry, ‘Partygate’ and many more.
We are looking for someone who supports our cause of ensuring that the mistakes made in the pandemic are never repeated and has good people skills to work sensitively with those who have been bereaved by Covid-19.
You will be one of a four person staff team working alongside our Directors and over 7,000 members who are all personally bereaved. You will be line managed by our campaign manager.
To apply, please provide us with your CV, and a cover letter outlining how you meet our essential criteria and why you would like to take on this role.
Press Officer Responsibilities:
• Manage our press officer so that we are able to respond to press inquiries in a timely and effective manner. We are lucky enough to manage a very busy press office, so strong organisational skills are required.
• Create press plans and proactively pitch stories which help achieve our wider campaign goals. This will involve creating press strategies with creative flare and the Press Officer will need to be comfortable thinking of new angles and stunts to raise our profile.
• To cultivate new and nurture existing media contacts
• Media train and support volunteers from the campaign
• Deputise for the campaign manager when required
• Oversee and generate fresh content for our social media channels, working alongside volunteers from the campaign
• Support with drafting copy to update our members as well as fundraising and reaching other external stakeholders when necessary
• Translate at times complicated policy lines around public health and legal processes into compelling personalised narratives for press statements and comments
Essential Experience:
• Experience of working within a busy press office environment, PR agency or as a journalist
• Proven experience of creating and implementing effective media strategies which help advance wider organisational aims and goals.
• Proven experience of proactive pitching stories in high profile media outlets that help to advance an organisations aims
• Proven experience of managing and maintaining good relationships with a variety of journalists, including national print and broadcast media, as well as political and health correspondents.
• Experience of prioritising effectively in a demanding and fast paced environment
• Excellent writing skills that can be tailored to reach a range of audiences.
• Experience of working with case studies and being sensitive and supportive to their needs
• Experience of successfully media training spokespeople
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
• An understanding of, and commitment to, the principles of equality, diversity and inclusion
Desirable experience
• Experience of managing, creating and implementing media strategies on contested issues in a fast paced environment.
• Experience of media training volunteers and people with lived experience of a particular issue
• Experience of working in social media to help an organisation reach a wide audience
You may also have experience in the following: Press Office coordinator, Communications Coordinator, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, PR Coordinator, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, PR Officer etc.
REF-216 971
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours (we are happy to consider part time with 0.6 FTE as a minimum)
Start date: November 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £30,900 - £34,250 per annum if based in London. £28,325 - £31,675 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 27th October 2024
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
upReach has grown quickly over the last 5 years, and our successful Income Generation brings with it a number of administrative elements, which are currently spread across numerous team members. We are investing in this new position in order to centralise those diverse admin responsibilities, with the Income and Finance Liaison Senior Officer taking full ownership of the associated processes and deliverables, and helping to establish "best practice" to support the Charity in our next growth phase.
The Income and Finance Liaison Senior Officer will contribute to the growth of upReach by working across the Income Generation and Finance teams contributing to a wide range of income and finance related activities. You will support the teams to meet income targets and deliver the 2024-27 strategic plan.
OUR VALUES
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
CORE RESPONSIBILITIES
Reporting to the Director of Income Generation and External Engagement you will work closely with the Director of Finance, CEO, Finance and Programmes teams, and colleagues across the income generating and external engagement team; supporting them to meet financial targets, provide excellent stewardship and to implement key administrative and financial processes.
The core responsibilities include:
Income generation and External Engagement
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Ownership of a range of administrative tasks, including stewarding of donors and partners and support of the Development Board.
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Promptly addressing incoming queries from supporters and partners, including email, telephone and post; assist the team by managing;
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Departmental email inboxes
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Prioritising requests and responding where appropriate
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Oversee the management of contracts with partners and funders; generate, issue and follow up in a timely fashion.
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Support the timely production of monthly management reports.
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Play a key role in the complaints procedures for the department and conduct full investigations where needed.
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Work with the team to ensure all relevant data is created and maintained regularly and accurately on the CRM (Customer Relationship Management) database.
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Keep on top of developments, changes in trends and patterns, new techniques and legislation.
Finance
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Act as the key liaison point between the income generation and finance team.
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Work with Finance to identify and find solutions to bottlenecks in the purchase order, invoicing and payment process.
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Ensure that money coming into the charity can be identified and coded accurately on the CRM database and finance systems.
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Create and maintain accurate records in the finance system, including billing values, timings and dates.
Team Working
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Work with colleagues across the department and organisation.
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Lead and support rotatees (Team members on the Graduate scheme) and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Support the implementation of business improvement and people development initiatives.
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Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals.
Other
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Occasional out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders
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Some UK travel will be required from time to time
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
The ideal candidate should display these skills:
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Excellent organisational skills and the ability to prioritise and deliver to tight deadlines across different departments
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Strong administrative and numeracy skills
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Excellent communication skills (both oral and written)
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Problem solving and solution focussed
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A wonderful team player with a positive and enthusiastic approach
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
To be successful in this role, it is anticipated that you will have experience of working in a fast paced environment, and are able to demonstrate a high level administrative and numeracy skills;
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Strong relationship building and customer service experience with internal and external stakeholders.
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Experience working in a fast-paced environment.
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Ability to maintain accuracy and work independently to find solutions to problems.
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Supporting the preparation of annual budget reviews and KPI (Key Performance Indicators)/OKR reports (full training will be provided as required)
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Ability to work cooperatively with and through people to reach goals.
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High-level of computer literacy, specifically Google Suite
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Working on a variety of projects at the same time and delivering to deadlines.
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 11:59pm on 27th October 2024.
EQUAL OPPORTUNITIES
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an expert in people safety and secutrity, you will enable us to serve the persecuted church well, by finding the right balance between keeping our people as safe as we can and still being free to do everything we need to do and go anywhere we need to go as a ministry.
You will work across the various entities within the organisation, to take a holistic view on advising managers and staff on safety and security. You will analyze and advise on security incidents, enable greater organizational learning and awareness, and help managers and staff to comply with agreed security procedures, while working cross-culturally. In the event of a crisis situation, you will advise on all aspects of handling the situation. You will be fully aligned with the core values of Open Doors and have a passion to serve the Persecuted Church. This role reports to the Director of People and Culture.
Your key responsibilities
·Advise proactively on identified threats and risks, and on specific staff safety and security matters on request.
·Provide a cross-organization perspective on how staff safety and security management can improve.
·Promote a culture of safety and security.
·Encourage an approach to compliance with our global security policy and handbook, which respects the need for organisational responsibility as well as the calculated acceptance of necessary risks.
·Provide advice in any crisis situation, including as part of a crisis management team.
·Maintain a record of staff safety and security incidents and near-misses, and analyze learnings and trends.
·Develop security-related learning needs analyses, and enable learning solutions.
·Support and work together with regional and local staff security experts and point persons.
Your profile
·Committed Christian with a heart for the Persecuted Church.
·Relevant education and experience.
·Able to provide advice and practical support on a wide range of safety and security matters.
·Able to work practically and give advice in critical situations.
·Analytical and abstract thinker.
·Excellent communicator and influencer, able to work with people at all levels in an organisation and in different cultures.
·Experience of managing change and providing or facilitating learning.
·Result- oriented with proven project management skills and the ability to deliver on time.
Our offer
Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. The role can be based in the UK, US, Netherlands or any existing Regional or Country office location on approval.
The client requests no contact from agencies or media sales.
Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.
Reporting to HR Business Partner – HR Operations
Department: Workforce (HR Operations)
Line management of : HR Assistant
Salary range: £37,000 - £40,000 per annum
Hours of work: Full time 36 hours per week (hybrid working, 3 days on site)
Location: Putney, South West London
Closing date: 03/10/2024
Interview date(s): TBC
What we can offer you:
- 27 days annual leave (excluding bank holidays)
- Free on-site parking
- Continuous Professional Development
- Pension scheme
- Blue Light Card and Discounts
- Employee Assistance Programme (EAP)
- Flexible working
- Hybrid working (3 days per week on-site)
- Yoga, Zumba running club and other Wellbeing Programmes
Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.
We are proud of our accreditation as ‘Leaders in Safeguarding’ and of recently becoming the first independent hospital to achieve the nursing accreditation ‘Pathway to Excellence’.
We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.
We have a passion for learning and development and supporting our staff through their career journey within the RHN.
About you
A fantastic opportunity has arisen for a proactive and experienced Senior HR Advisor to join our HR team. You will be responsible for providing specialist advice on the full spectrum of Employee Relations cases including absence, disciplinary investigations, grievance, performance management and organisational change, ensuring the delivery of an exceptional and timely service to stakeholders.
The post-holder will be proactive in taking the initiative to identify and deliver solutions for improvements to service delivery and will engage and upskill stakeholders to improve management competences to avoid litigation.
You will have direct line management responsibility for a HR Assistant and will support the HR Business Partner in identifying and delivering HR projects that add value to HR Operations processes and RHN stakeholders, improve the overall efficiency and effectiveness of our HR service, and help achieve the aims of our People Strategy.
We are looking for an experienced HR professional with a robust background in employee relations and a strong understanding of HR compliance and employment legislation.
To Apply
Please note we advise you to submit your application as soon as possible as we reserve the right to close this post at any time and will be reviewing applications as they are submitted.
Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.
RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.
About you
We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.
About the role
The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you the ideal person for the post
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on Sunday 20 October 2024 and interviews will be held w/c 4 November 2024. You will be asked to prepare a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Please make sure you read the “How to apply” section as we do not process any applications that don’t follow the correct process.
Location: Our main office is in London, near Kings Cross Station. For London-based staff, we have two core office days (Wednesdays and Thursdays). [SW1] We are open to candidates based outside of London.
Hours:Full-time or part-time (min 4 days/wk). We can discuss flexible working patterns as needed.
Duration: Fixed term until February 2026.
Salary:£60,000 - £70,000 pro rata (this includes £2,000 London weighting, if applicable).
Start date:As soon as possible
Role Description
We are looking for a senior leader, with extensive experience in education project and/or programme management, who can lead a fast-growing team within a mission-driven organisation. You will be a core member of the Executive Leadership Team, in particular working closely with the interim CEO, the Chief Operations Officer, the Director of Impact and the charity’s Senior Programmes Leaders. You will have direct exposure to the Board of Trustees and the unique opportunity to fundamentally shape the organisation and its direction.
The Chief Programmes Officer will be responsible for all aspects of programme delivery, including providing strategic direction and day-to-day oversight of the programmes delivery team, business development and stakeholder management with new partners in further education, and reviewing and improving delivery across all our programmes. You will work closely with the Director of Impact to refine and implement our approach to programme quality and impact to ensure we are providing the most effective programmes for the students we support. You will play a leadership role in the overall direction of the charity and work with the CEO, the Chief Operations Officer and the Director of Impact to ensure that the systems, processes, and ways of working for the Programmes Team are in place to ensure effective programme delivery.
Main Duties and Responsibilities
Executive Leadership
- Working closely with the CEO, the Chief Operations Officer and the Director of Impact to provide overall leadership for the organisation, deliver the organisation’s new five-year strategy, and embed its values.
- Regularly updating the board on programme delivery and developments through participation in full Board and subcommittee meetings.
- Deputising for the CEO as needed, internally or externally, representing Get Further in public forums, with senior stakeholders, and with external organisations.
Business development and sales:
- Planning, leading and engaging in sales activity to ensure Get Further meets its goals for growth in terms of college partnerships and student numbers and secures new partnerships in key regions and areas for expansion.
- Line managing Senior Programmes Leaders, supporting their development and the delivery of KPIs with regards to college sales and renewals.
- Working closely with the Senior Marketing and Communications Officer to ensure a joined-up and impactful approach to sales and marketing, including through conference attendance and participation, social media, webinars.
Programme delivery:
- Strategic leadership of the Programmes Team (currently a team of 10 full-time staff), including ensuring that the team has the culture, working environment and professional development opportunities to ensure they are well-equipped to deliver high quality programmes and to meet our delivery KPIs.
- Overseeing efficient delivery of every aspect of each programme cycle, from liaising with the Chief Operations Officer to set and ensure achievement of targets for recruiting and training tutors, to leading the team to deliver on tuition logistics (including clear and timely student, tutor and college communications), and reporting on our impact to our partners in further education, ensuring programmes are high-quality and impactful for students and partners.
- Identifying and rolling out developments to programme delivery that help to improve our ways of working at scale, to enable the team to deliver now and in the future.
Programme quality and impact:
- Working closely with Get Further’s Director of Impact and the wider Impact Team to develop and deliver our processes for monitoring and evaluating the impact of our programmes, including communicating our results with existing and potential partners in further education to support the charity to meet its wider objectives.
- Ensuring Get Further’s approach to curriculum, assessment and tutor training continue to develop and improve with insights from our impact data, including line management of our Maths and English Curriculum Managers.
- Holding the relationship with Get Further’s subject advisory groups.
External relationships:
- Building relationships and our brand across the further education, charity and policy sectors.
- Leading on the delivery of a FE Advisory Group that provides advice and guidance to the charity to ensure programme delivery continues to move from strength to strength.
- Supporting with fundraising and advocacy as needed.
Person Specification
ESSENTIAL
- A deep interest and commitment to Get Further’s mission, including the drive to expand our work and the ability to articulate and pitch our programmes authentically.
- An excellent track record of sales within the education sector (minimum two years’ experience of directly selling programmes within education) and skilled in designing and delivering business development plans and/or marketing strategies.
- Extensive experience in leading and improving programme delivery, including the ability to galvanise colleagues to reach annual KPIs.
- Organisational and project management skills, to plan and make strategic decisions to prioritise and optimise time and budget.
- Successful leadership and management of a diverse and growing team, supporting personal development of team members and developing colleagues to foster high performance.
- A confident communicator who enjoys building networks, influencing, and promoting programmes passionately, with the ability to adapt content, tone and delivery of written and oral communications to the needs of the audience.
- A proactive problem solver, able to spot inefficiencies and identify emerging risks early, and propose solutions as they arise.
- Desire to learn, develop and advance personal career prospects.
- IT skills – experience of MS Office, particularly Word and Excel.
- Excellent spoken and written English language skills.
DESIRABLE
- A teaching qualification at Level 3 or above.
- Familiarity with the further education sector.
- Experience in programme delivery within the charity sector
The client requests no contact from agencies or media sales.
Chief Executive Officer
Our client has an exciting opportunity for an experienced Chief Executive Officer to provide leadership and direction to drive the achievement of their strategic aims.
Location: London, with hybrid working
Hours: 37.5 hours per week
Salary: £100,000 – £120,000 dependant on experience
Contract: Permanent
Benefits: Excellent benefits package including 21 days per year + bank holidays + 3 days leave between Christmas and New Year, 4% employer pension contribution, Employee Assistance Programme
The Organisation
Our client are a highly respected professional membership organisation with members in 140 countries, comprised primarily of clinicians who utilize and depend on ultrasound in all aspects of Obstetrics & Gynecology. The Society includes Obstetricians and Gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally. Their mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in Obstetrics and Gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
They offer a diverse range of products and services to its community including a highly ranked scientific journal (Ultrasound in Obstetrics and Gynecology), a world leading annual Congress, online education through its Academy, education courses and regional activities, and delivery of its Outreach program to underserved regions.
The Role
Reporting to the President and working closely with the Board of Trustees, the Chief Executive Officer will be the lead senior executive with overall responsibility for the operation of the organisation. In this pivotal role, the Chief Executive Officer will:
• Provide leadership and direction to the organisation in the development and achievement of its vision, mission and values
• Be responsible for delivering the agreed strategies and achieving the business plans of the organisation, by effectively overseeing, managing and developing the resources available to the organisation
• Lead the Senior Management and their Management teams
• Assess, develop and promote strategic partnerships with a range of stakeholders to ensure strategic outcomes
• Represent the organisation externally, both in the UK and internationally to promote the services and values
Key responsibilities include:
• Strategic leadership
• Governance
• Financial and resources management
• People management
• External relations
More detail of these key responsibilities can be found in the job description.
About You
As Chief Executive, you will be educated to degree level, have a proven track record in leading small to medium sized not for profit organisations and have substantial experience of developing organisational strategy, delivering growth, innovation and change.
Additionally, you will have experience/knowledge of:
• Working collaboratively with Boards to achieve the organisation’s mission
• The identification and management of risk
• Organisational legal responsibilities and requirements, including charity governance and international policy with respect to women’s and children’s health, charities and associated education
• Managing and leading a team of senior managers
• Relationship management, with demonstrable experience of work effectively with key stakeholders
The successful candidate will already have an interest in and commitment to women’s health, be able to work collaboratively, demonstrate emotional intelligence and build credibility. Due to the demands of the role and working with stakeholders in different time zones, the hours will be variable and there will also be both UK and international travel.
To apply:
Please submit a CV and cover letter by the closing date of 11:59pm on 20 October 2024.
Closing date for applications: 11:59pm on 20 October 2024
Interviews: will take place either 4th or 7th November 2024
You may also have experience in the following: Chief Executive, Executive Officer, Deputy Chief Executive, Charity, Third Sector, NFP, etc.
REF-216 796
The Lucy Faithfull Foundation is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We're bold, we're pioneering, we're growing and we want your help.
Our Edinburgh based team – formerly known as Stop It Now Scotland – covers the whole of the country. Our practitioners have extensive backgrounds in child protection and sex offender rehabilitation. We provide individual and groupwork to around 150 adults and adolescents every year who present a sexual risk of harm to children who cannot access statutory service. We work with around 100 partners, family members and members of wider networks around these individuals. We use what we learn from our work to develop and deliver resources, information and training for professionals and the public, so that they can better protect children from harm and prevent abuse before it happens.
About you and the role
We are recruiting a practitioner to join our multi-disciplinary team in Edinburgh to lead our work with children, young people and young adults up to the age of 21.
You will head up our flagship project working with high schools in Edinburgh promoting the prevention of harmful sexual behaviour in an educational context. This includes running workshops for parents on how they can promote positive and healthy relational and sexual development. It will include helping teachers respond sensitively and effectively to early concerns about children’s sexual behaviour. And it will involve working with young people themselves to help develop a curriculum that actively promotes prevention of sexual harm. You will work with our research team to help establish evaluation methods for all aspects of this project and to develop a scaleable model of prevention that can be rolled out across all schools, better protecting children from harm. You will work closely with our UK based Schools Project Manager who will support all aspects of this project.
You will also have a small caseload, working with young people who have displayed harmful sexual behaviour online. You will contribute to training, consultation and policy work in relation to tackling youth perpetrated sexual abuse. It’s a wide ranging and exciting role, and we will be able to support and train the successful candidate in all aspects of our work. You will be supported by our UK based young people’s team.
Our ideal candidate will be a dynamic practitioner with a proven ability to drive projects to achieve required outcomes. You will be professional, proactive and outcome-focused with exceptional communication and engagement skills and an ability to develop partnership ways of working with professionals and agencies. The role requires expert knowledge in relation to working with children who have displayed harmful sexual behaviour and significant experience with supporting and advising leaders, child care professionals, young people and parents. You will have an impeccable understanding of child protection policies and principles and evidence of working with safeguarding partners to keep children safe from harm. A track record of providing consultancy and training to other professionals is desirable.
You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.
Key attributes we are seeking include:
- Deliver assessment and interventions for children, young people and families in relation to harmful sexual behaviour
- Vision and operational capabilities to co-ordinate and deliver on a substantial project focussing on the prevention of harmful sexual behaviour in education settings
- Leadership and management skills in producing successful outcomes
- Impeccable knowledge of safeguarding principles, policies and practices
- Proven track record of working in and/or with education providers
- Collaborative and supportive ethos, enabling effective working with team members and leaders across the charity
- Flexibility and passion to work alongside internal and external colleagues to ensure quality work is delivered efficiently
- Excellent engagement skills and experience of working professionally with professionals (including school staff), young people and parents
- Confidence in providing expert consultancy to internal and external professionals concerning best practices for working with children
- Ability to provide confidential advice to callers, including education leaders and staff
- Effective record keeping in line with the charity’s policy and practice
- Stakeholder engagement and excellent communication skills to promote the mission and values of the Lucy Faithfull Foundation.
This is a highly rewarding role making a genuine difference to children’s lives. It involves working within a friendly, supportive and hardworking team which is committed to keeping children safe from sexual harm.
Why Lucy Faithfull Foundation? We’ll offer you…
- An opportunity to make a positive difference to the lives of children who have the right to live free from sexual abuse and exploitation
- Access to continuous professional development
- A competitive salary and access to a pension scheme
- Access to a hybrid working scheme with a minimum of 2 days in the office
- Full time staff receive 25 days of annual leave plus bank holidays (rising to 30 days following 5 years’ service and in line with our leave year January-December)
- A dedicated employee assistance programme
- Access to Benenden medical cover and Employee discounts
- Free eye tests, discounted gym membership and employee discount savings
We welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline. Please feel free to contact Stuart Allardyce, Director Scotland.
Closing date is 5:00pm on 30th September. Interviews will take place 11th October.
Please note the successful candidate will be required to undergo a PVG from Disclosure Scotland for this position.
The client requests no contact from agencies or media sales.
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition, Maternal Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), and emerging areas of food systems transformation for nutrition, as well as our highly regarded international publication, Field Exchange (FEX) and our peer-to-peer technical forum en-net.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.
Purpose of the role
The Senior Technical Associate role is a key member of the Senior Technical Team at ENN. The post holder will bring extensive skills, expertise and capacity to deliver on a portfolio of our projects, provide strategic and technical direction and leadership, and manage their teams.
Terms and Conditions
· Hours of work: This is a full-time position (37.5 hours per week) for a 12 month fixed term contract (maternity cover). We will consider appointing two part-time positions to secure the right technical fit and skillsets.
· Type of contract: 12-month Fixed Term Contract
· Location: Office or home-based
· Holidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata) plus office closure days between Christmas and New Year
· Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
· Salary: circa £53,000 per annum depending on experience (pro rata if part-time)
· Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
· Eligibility to work: The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position
Key Responsibilities
1. Technical
The Senior Technical Associate will manage a portfolio of projects, lead on, and support, project delivery and develop content of technical outputs. This will involve being accountable for quality and timely delivery. The priority areas for this position are:
· Portfolio lead for ENN’s Infant and Young Child Feeding in Emergencies (IFE) and Management of small and at-risk infants under 6 months and their mothers (MAMI) projects
· Project lead for Infant and Young Child Feeding in Emergencies (IFE) Project.
· Technical lead for pieces of work/activities within the IFE/MAMI portfolio.
· Senior editorial role in Field Exchange
· Institutional engagement; particularly donors and foundations
Distinguishing role characteristics include:
· Portfolio lead: – Provide oversight of the balance, delivery and directions within the portfolio, managing the portfolio team, and with responsibility for ensuring plans are resourced.
· Project lead: Ensure delivery and assure quality technical outputs
· Technical lead: Deliver on specific pieces of work/activities within the portfolio
Examples of the types of project responsibilities the postholder will assume, depending on the specific role requirements and their relevant experience, include:
· Providing technical leadership to design, manage, deliver and ensure quality control on project areas
· Convening and facilitating working/advisory groups and leading technical meetings/consultations
· Brokering technical consensus
· Undertaking and/or overseeing research, such as scoping reviews
· Content development and shaping, having a senior editorial role
· Developing reach and securing engagement on project areas, including audience profiling and network development
· Working with our Digital Communications Specialist to identify and develop innovative communications tools and media to support uptake of outputs
· Coordination with actors as relevant to the project (internal, external, multi-agency, working groups and forums)
· Instigation of project relevant technical meetings, and ensuring their success, relevance and impact
· Reports and analysis development
· Working with the Projects Team to develop and monitor against project workplans and budgets
· Monitoring and evaluation
· Communications, donor and other reporting
· Development of portfolio specific funding opportunities and relationships.
· External representation
2. Strategic Development
The Senior Technical Associate will contribute to the overall strategic development of ENN and our strategic partners, including:
· Contributing to the realisation of ENN’s Strategy, potentially including representation on ENN’s Senior Leadership Team.
· Being aware of key developments in the nutrition (and related) sectors, identifying new activities, partners and opportunities that align with ENN’s strategy.
· Representing ENN and contributing to global groups/initiatives/efforts
· Assisting the Senior Technical Team in providing strategic engagement support for identified donors
· Development of concept notes & project proposals
3. Team and Management Responsibilities
The Senior Technical Associate will have team management responsibilities including:
· Line management responsibility for technical team members
· Manage and develop the technical (and other) skills of ENN’s staff
· Engage in the technical review of colleagues’ work
· Act as a ‘buddy’ and / or co-lead to other technical project leads if required
· Contribute to internal communications, information exchange, learning and staff engagement
· Contribute to technical debate and discussions, supporting consensus building
· Actively promote ENN’s commitment to diversity and inclusion, leading by example and contributing to an organisational culture where every individual is recognised and valued
Person Specification
Essential requirements
· Master’s degree in nutrition/Community Nutrition, Public Health or relevant discipline or equivalent professional experience
· Strong technical acumen and knowledge of the policy, research and practice landscape (stakeholders, policies, gaps, current key topics and challenges) in International Nutrition and Health.
· Significant technical experience in the priority areas outlined above
· Significant, relevant field experience
· Strong interpersonal, facilitation, influencing, consensus building and brokering skills and experience.
· Experience in conducting research, including as lead author and for publication.
· Editorial experience and the ability to peer review and critically appraise written content
· Experience in quality assurance for technical outputs
· Experience in knowledge management, and/or projects that focus on ‘learning’
· Experience in coordinating diverse work portfolios and team management
· Experience in donor liaison, reporting and relationship management
· Experience in developing funding opportunities
· Experience of line management
· Excellent communication, presentation, written and analytical skills
· Motivated, takes initiative, innovates and drives progress
· Good cross-cultural awareness and experience of establishing good working relationships with a wide range of stakeholders at national and global level
· Comfortable to work both autonomously and as a member of a dispersed and diverse team
Desirable requirements
· Experience of planning, developing and reshaping technical publications
· Experience as a technical lead on complex, institutionally funded projects
· Experience of providing support to country programmes on project design and delivery
· Experience in guideline and guidance development (international, national)
· Experience in strategy development and delivery
· Experience of supporting food systems/health programmes /system strengthening in developing contexts
· Nutrition/nutrition-related primary / other research experience
· French speaker or another relevant language
Reporting Lines:
The Senior Technical Associate will report to one of ENN’s Technical Directors and will have line management responsibility
Application Process
Please submit a Cover Letter (no more than one page) and CV no later than 23:59 Wednesday 2nd October 2024 (BST). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application, if not full time.
Please note that ENN does not accept speculative applications from recruitment agencies.
ENN is committed to diversity and inclusion, and to building a culture where every staff member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
The client requests no contact from agencies or media sales.
Are you passionate about market research and championing the use of insight?
Do you have good knowledge of market research methods and applying these to meet different business needs?
If so, you could be the Senior Customer Research Executive we're looking for.
About the role
In this critical market research role, you’ll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)’s work. And through your work, you’ll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.
You’ll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.
In this role, you’ll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.
Using a variety of quantitative and qualitative tools and methodologies, you’ll run in-house research projects end-to-end. You’ll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.
You’ll also manage projects that are outsourced to external research agencies – including procurement, project management and quality assurance throughout the project.
This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisation’s strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services.
Working arrangements
18-month fixed term contract, covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About you
Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, you’ll have impeccable attention to detail with an eye for accuracy.
You’ll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side).
With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, you’ll be confident working with colleagues at all levels.
With strong project management skills and the ability to make complex data tell a story, you’ll be able manage a varied and fast paced workload and conduct research to high ethical standards.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interview: Candidates are emailed a task to complete in the 30 minutes after their Microsoft Teams interview.
Second stage interview: Candidates are asked to complete a 30-minute task in the time just prior to the Microsoft Teams interview. You will then be asked about the task within the interview.
Our vision is a world free from the fear of heart and circulatory diseases.
Do you have experience managing projects and working with volunteers? Join our Prison & Justice Team at Samaritans as a Senior Project Officer – Prison Support and help us deliver high-quality Listener schemes across prisons. This role is for 6 months, covering maternity leave, with a possible extension.
• 6 month fixed term contract
• £37,000-£40,000 FTE per annum plus benefits
• Part time (29 hours per week/0.83 FTE)
• Work pattern – we are flexible on this. Hours and days per week, to be discussed at interview
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
• In-person working: Meeting in person and working collaboratively are things we value. Mandated in-person meetings will be in place from Jan ’25. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. This is around 2 days per month.
Due to the urgency of this role, we are unable to consider applications from candidates on more than a 1 month notice period.
As a Senior Project Officer, you’ll play a pivotal role in our efforts to reduce suicide in prisons. You’ll be at the heart of our work, leading specific projects that enhance our Listener scheme and other prison-based programmes. You will collaborate closely with senior volunteers and stakeholders to ensure successful project delivery, provide vital support and advice, and engage in stakeholder management.
Key Responsibilities:
• Lead and deliver key projects to improve the Listener Scheme and other prison programs.
• Work closely with senior volunteers to ensure project buy-in and delivery.
• Provide first-line advice and support to Regional Prison Support Officers and volunteers.
• Liaise with external stakeholders and prison services.
About You:
We’re looking for someone with excellent organisational and communication skills, who is proactive and passionate about making a positive impact. The ideal candidate will have:
• Experience managing projects and working with volunteers.
• Strong written and verbal communication skills.
• Great organisational and time management skills.
• The ability to manage and deliver multiple tasks in a fast-paced environment.
• Confidence in presenting to various audiences and facilitating meetings.
What’s in it for you – our benefits:
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You'll be asked to upload your CV and a 1 page cover letter, which includes your interest in the role and your transferable skills and experience. The role will close to applications at 9 am on Monday 30 September, with video interviews likely to take place w/c 7 October.
About the position
The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms.
Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases.
Responsibilities
• Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition.
• Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support
• Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards
• Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices
• Be the key point of contact between Freedom Fund and Hyphen8
• Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes
• Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results
• Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics
• Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality
• Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability
• Interpret and prioritise requests for GMS development and support
• Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS
• Deliver end user support and training to help colleagues use the system effectively
• Ensure compliance with relevant data protection regulations and internal policies
• Train Freedom Fund IT Officer on core functionality of the new GMS
Qualifications and experience
Essential
• Entitled to work in London without work permit sponsorship is essential
• Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support
• Good knowledge of Salesforce features and functionality
• Good working knowledge of GMS/CRM principles
• Experienced in requirements gathering, analysis, solution design, and documentation
• Strong business analyst with ability to think critically and strategically when gathering and validating requirements
Desirable
• Experienced project manager
• Salesforce Advanced Administrator certification
Personal attributes
Essential
• Highly organised, with a meticulous and thorough approach to work
• Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload
• Excellent communication, influencing and stakeholder management skills
Compensation
• £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual)
• 10% non-contributory pension scheme.
• 25 days holiday pro rata, plus public holidays.
The client requests no contact from agencies or media sales.