Specialist Jobs

We're looking for a keen and motivated Training Administrator to join our small, friendly team at our head office in Rugby.  You'll be working closely with our Training Manager and ISVA  (Independent Sexual Violence Advisor) Training Project Manager, facilitating the smooth delivery of workshops, events and meetings, advertising and promoting training workshops and preparing training delivery and feedback reports.  The Survivors Trust provides a range of workshops and training opportunities for professionals working with victims and survivors of sexual violence and sexual abuse.

You will provide high level administrative support for the Training Manager and ISVA Training Project Manager, overseeing training bookings and maintaining a database of trainees on our CRM (Beacon).  You will be responsible for collecting and collating feedback from training attendees and preparing reports to support training delivery.  Working in collaboration with the Training Team you will support the advertising and marketing of training opportunities including updating relevant website content. 

You will also maintain accurate records of training and project delivery, including budgets and impact measures data for both internal and external stakeholders.  Part of your role will include gathering statistics for monitoring and reporting processes.

You will ideally have previous experience of administration in a training setting and/or working in the voluntary sector but please don't be put off applying if you don't meet all requirements.  The right candidate will be an effective communcator in a friendly and professional manner, with excellent IT skills including CRM and LMS.

You will be required to complete DBS clearance to work at The Survivors Trust.

Hours - full time, 35 hours per week.  Job share would be considered.  Hours are flexible.

Annual leave and benefits:

- 28 days leave not including bank holidays

- Pension scheme with employer contributions of 6%

- 24/7 Employee Assistance Programme

- In-house training provided

Closing date:  18th July 2024We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible 

Interview date:  30th July 2024

About The Survivors Trust

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way.

Could you be our new Delivery Team Senior Manager?

This is a temporary role to provide senior programme and people management for our delivery team at the British Institute of Human Rights (BIHR). The role is fixed term during our Head of Policy and Programme’s maternity leave.

BIHR is made up of a talented and experienced Delivery Team who are Human Rights Act (HRA) practice specialists. For this post we are looking for an excellent manager, committed to supporting a small, busy, expert team to deliver Human Rights Act (HRA) practice, communications and policy work.

Your operational management and strategic thinking are the primary skills and experience needed. You do not need to be a subject expert in the HRA; that is the job of our Delivery Team. You must however, like all of BIHR’s team, be a champion for our work and bring the skills, knowledge and experience needed to support our team in the planning and delivery of BIHR’s objectives

This is an exciting role for someone with established management experience in the charity/voluntary sector, with a keen interest in UK human rights.

Applying for the role

Please click on the 'Apply via Website' button (above or below) to:

• Get more information about the role, how to apply, and the selection and intterview process/timing.
• Download an Application Pack and Application form (and an optional Equality & Diversity Form).

Please also note that:

• Completed application forms must be received by 12 noon on Thursday 11 July 2024; we regret that late applications will not be considered.
• You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.

Thank you for your interest, and we look forward to receiving your application form.

Voluntary Action Camden (VAC) has supported the voluntary and community sector in the London Borough of Camden since 1907. We do this by sharing information, fostering collaboration, and providing practical expertise to both established and new voluntary organisations. Our consultation services provide a space where groups can ask us anything, and our long-established knowledge of local organisations, services and the local community allows for reliable and sustainable collaboration with other community groups as well as strategic bodies like Camden Council and the NHS. We also provide training through our website, on-demand or in person, and offer specialist services such as social prescribing, safeguarding and mental health.

We are now seeking a new CEO to join VAC at an exciting time in our development. You will lead an experienced and passionate staff team with strong community links and diverse talents to meet the challenges for voluntary and community organisations in 21st century Camden. We wish to hear from applicants with senior leadership skills, who have the knowledge and insights around infrastructure to ensure we meet the continued needs of our local communities.

For more information, please access the information pack on our website. Anderson Quigley is acting as an advisor to Voluntary Action Camden. An executive search process is being carried out by Anderson Quigley. For more information please visit the Anderson Quigley website - Job code AQ2723.

Should you wish to discuss the role in strict confidence, please contact Aino Betts or Helene Usherwood. Contact details can be found via the application link.

The closing date for applications is noon on Friday 26 July 2024.

• £6,079 per year (based on a full-time salary of £30,396)
• 7.5 hours per week
• Fixed-term contract until June 2026
• SEL Mind office (to be agreed), with travel across all SEL Mind boroughs

The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.

We are looking for a part-time Advice Projects Coordinator to support a new advice clinic to help people with mental health problems complete complex forms for health and disability benefits. We are looking for someone with experience of providing help with health and disability benefits, excellent organisational skills, and the ability to support and motivate a passionate team of volunteers.

This role will involve:

• Supporting clients to fill out health and disability benefits forms to a high standard
• Coordinating appointment bookings and a volunteer rota
• Helping clients access wider advice and support services
• Providing ad hoc support and guidance for volunteers

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 29th July (11:59pm)

Likely interview date: Monday 12th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Senior Quality Assurance Officer

Location: Remote (UK based) with travel required

Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  Fixed Term Contract 12 months

Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.

Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.  

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Senior Quality Assurance Officer role: 

As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members.  A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body. 

Key duties and responsibilities of the Senior Quality Assurance Officer:

• To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner. 
• Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed. 
• Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
• To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
• Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints. 
• Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered. 
•  To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
• Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
• Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
• Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
• To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.  

What we are looking for in our Senior Quality Assurance Officer:

• Knowledge of quality frameworks appropriate to domestic violence services.  
• Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.   
• A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
• Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls   
• Experience of writing and producing briefings and reports   
• Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.  
• Experience of providing and/or managing direct services to survivors of violence against women and girls.   
• Excellent verbal, written and computer literacy skills.   
• Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.  

Benefits of joining us as our Senior Quality Assurance Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

Ambitious College is London's first specialist Day College for young people aged 16-25 with a primary diagnosis of autism. We believe that every young person attending Ambitious College deserves a fulfilling, happy and rewarding life. Our educational approach always focuses on the individual.

As part of our growth plans, we are looking for an Occupational Therapist to join this ambitious transdisciplinary team made up of OT's, Speech & Language Therapist and PBS specialists. You will have the opportunity to help support in service development, to embed occupational therapy for our autistic learners using our tiered model of therapy provision.

You will be working with the Ambitious about Autism Quality of Life framework to ensure our learners are accessing occupations that are meaningful and purposeful to them, to support them as they prepare for adulthood.

The successful candidate will:

• Be a Professionally Qualified Occupational Therapist to a degree or diploma level
• Be proactive in strengthening the effectiveness of the occupational therapy team by bringing knowledge and insight into service design
• Contribute to effective team development and monitoring, evaluating and improving service delivery to participate in supervision and continuing professional development
• Commitment to occupationally focused, person-centred and evidence-based practice.

• Contribute to and evaluate the training and development of teachers, parents and other professionals

We offer a wide range of benefits including a commitment to CPD (Continued Professional Development) excellent career opportunities, professional membership fees paid, welcome bonus of *£2000 - £4,000 and 40 days  holiday allowance + Bank holidays and  more!

For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack below. 

If you have any questions about the role, please contact Stephen Vickers.

Equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About you

Are you an experienced communications and marketing specialist looking for the next step in your career? Are you excited by the prospect of shaping a new, vibrant communications strategy for an established charity? Would you want the opportunity to play a pivotal role in delivering a 25th anniversary campaign to drive awareness, recognition and support?

If the answer to those questions is yes, please read on…

Job Title: Senior Communications and Marketing Officer

Reports to: Head of Fundraising & Communications

Direct reports: None

Salary: £32,000 - £39,000

Location: Hybrid working; fully remote role considered depending on location; head office 60 Great Queen Street, WC2B 5AZ

Hours: 34 hours per week, Monday – Friday; would consider condensed hours over 4 days.

About Lifelites

Lifelites is a small unique charity that has been providing innovative assistive and sensory equipment, specialist training and technical support to the children’s palliative care sector for 25 years.

Our inclusive technology empowers over 12,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.

About the role

We are looking for an experienced, passionate and skilled communications professional looking for the next step in their career or a new challenge to help us deliver our ambitious growth plans and celebrate our 25th anniversary in 2025.

This is an amazing opportunity to join an established charity looking to reimagine its communications, marketing and brand awareness over the next 5 years.

With a new website launching in September, a special service expansion programme and a year of celebrations, this is a fantastic time to be joining Lifelites.

Applications close: Friday 19th July 2024 at 6pm
Interview: Wednesday 24th July 2024 (online)
Second Interview: Tuesday 30th or Wednesday 31st July (in-person)

About Us

Headway East London  is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.

Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the Role

The Finance & Administration Assistant is a newly created role that will provide various parts of the organisation with administrative support, as well as some receptionist duties. This dynamic role will sit within the Finance team and report to the Director of Finance, however it will directly support the areas of Administration, Finance, Fundraising, and three different Service Delivery functions.

Principal Duties and Responsibilities

Administrative tasks

• Manage external communications through post, telephone and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
• Support service/department managers with necessary purchasing.
•  Keep up to date record of monthly invoicing information for services and liaise between the Senior Finance Officer and the Service Managers to ensure this system is running efficiently and effectively.

Finance related tasks

•  Manage Petty Cash transactions on site, ensuring accurate and up to date records are kept at all times, and perform the bank runs.
• Collect and check monthly debit card and credit card reports with all necessary Purchase Invoices and PO’s from the card holders.
•  Assist the Finance Officer in processing expenditure: checking Purchase Invoices against PO’s, ensuring that all authorisations are in place, and posting expenditure on the QuickBooks database.
• Assist the Senior Finance Officer in sending out statements to overdue Debtors from QuickBooks.

Fundraising related tasks

• Process donation payments received via cheque, cash or PayPal and similar platforms onto the Beacon database.
•  Assist the Fundraising Manager in keeping the Beacon database up to date with donations/grants received, gift aid eligibility and forms, and grant contracts.
• Instigate periodic thank-you letters to donors.

Harris Hill is working with an arts based charity, who in turn are looking to recruit a freelance Fundraising Consultant for 6 months, 3 days per week on a remote basis.

Scope:
To grow the charity’s fundraising ambitions and meet annual and long-term fundraising targets
To make new connections, new alliances and spread the ambitions of the charity, in order to meet the annual fundraising targets which provide unrestricted funding for the core activities of the Foundation.

Duties:
Lead on the growing relationship portfolio of Funders and Benefactors
Act as the first point of contact for the organisations Funders and Benefactors
Contribute to efficiency and effectiveness of the charity Structure/Governance in line with Trustee Meetings.
Contribute to the annual planning and reporting process, providing regular updates of progress against objectives
Lead, attend and assist with events and meetings with support as appropriate
Act as an Ambassador for the organisation.
Help develop mid-long term Funding Strategy that provides economic sustainability for the Charity for the next 5 years
Build strong relationships with a portfolio of new prospects and pipelines.

This role will ideally have you invoice the client directly for your time, so possible OUTSIDE IR35 available.  Please talk to us if you would like to learn more about this opportunity. 

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

We are now recruiting the team that will deliver Crisis at Christmas 2024. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Contract: Fixed Term Contact - starting either 10 or 17 September 2024 till January/ February 2025 (as required)  

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period) 

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - two days per week onsite 

About the role 

We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing, and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need and helping out in our centres. 

This is great role to kickstart your career in the housing, homelessness, or volunteer events sector.

About you 

To be successful in this role you will have…

• Experience of providing administrative support in a busy events or project based environment 

• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner 

• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences  

• Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines 

• Experience of providing administrative support including general office duties and maintaining accurate records   

• Strong IT skills and ability to utilise databases in order to process data effectively   

You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment.  You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: 21 July 2024 (at 23:59) 

Interviews will be held on 30, 31 July and 1 August 2024

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

The Job

We are a charity that punches above its weight.  We receive no statutory funding and rely on the generosity of our many volunteers and supporters who raise awareness of our work and much needed funds.  The main purpose of this role will be to support the Community and Events Manager to develop local volunteer groups with the aim of increasing both awareness of the charity’s life-saving work and local fundraising. Other activities and administrative tasks across our key fundraising areas will also form part of the role.

We are looking for someone committed, passionate and full of ideas about how to engage with the many different communities and groups who support our work, and to help us reach new audiences so that our supporter network continues to grow to meet our ambitions. 

Reports to: Community and Events Fundraising Manager

Responsibilities

• Support the Community & Events Fundraising Manager with the delivery of events
• Support the Region 5 volunteers in conjunction with the Community Fundraising Team
• Represent and promote the charity at external events within the Region 5 geography including some evenings and weekends.
• Assist the Individual Giving Manager with the fulfilment of supporter communications including thank you letters and fulfillment of the Sponsor A Puppy Programme.
• Co-ordinate general fundraising enquiries and action accordingly offering exceptional customer service
• Ensure all correspondence is recorded on the Harlequin CRM database and adhere to data regulations.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Excellent IT skills
• Knowledge of CRM systems ideally Harlequin
• Excellent verbal and written communication skills with an ability to adapt communication styles to deal with different situations
• Sound understanding of social media
• Attention to detail
• Proven organisational skills
• Hold a full, clean UK driving licence

KNOWLEDGE & EXPERIENCE

• Experience of working with volunteers
• Previous experience of working within the charity sector

PERSONAL ATTRIBUTES

• A very positive attitude and a passion for the work of MDD
• Comfortable working in the vicinity of dogs

Values & Behaviours

There are a few key values that we believe are important in the workplace:

• Respect
• Cooperation
• Honesty
• Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

• Respectful communication
• Cooperating with others
• Honesty in all interactions
• Fairness in decision making

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Free On-site parking
• Life Insurance

Finally, the successful candidate will also be expected to:

• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital. MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. 

MediCinema Manager (Band 3) 

Reports to: National Cinema Manager

Manages: Deputy Manager (in due course), nurses and volunteers

Location: Alder Hey Children’s Hospital, Liverpool

Terms: 35 hours per week (5 days)

Salary: £34,749

Benefits: 27 days annual leave, plus bank holiday equivalent, + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

Our cinema-based health programmes make a real impact during challenging times, shown by our regular feedback surveys from attendees.

· 99% agree MediCinema makes a positive difference to their hospital experience

· 93% agree MediCinema reduces stress and anxiety

· 90% agree MediCinema supports mental health and helps people cope

· 88% agree MediCinema helps support recovery

· 55% agree MediCinema helps to reduce pain

MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

Alder Hey Children’s Charity

We are working in partnership with Alder Hey Children’s Charity to bring a brand new MediCinema to Alder Hey Children’s Hospital in 2024. The Alder Hey Cinema Manager will be an employee of MediCinema, but the role will be funded by Alder Hey Children’s Charity.

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families they care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of their amazing young patients. This includes the funding of specialist medical equipment to ensure brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety for young patients. They also fund a range of programmes and special projects such as ward musicians, their on-site magician and the play specialists they have on every ward.

The Role

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital.

The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Alder Hey Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

Service Delivery

• Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
• Be responsible for:
  • Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Collate, analyse and report back on agreed metrics and KPI’s
• Support with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Manage the local roll out of any new type of screenings we embark on, such as our Applied Screening initiative.
• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
• Develop and manage effective partnerships throughout the hospital and community.
• Represent the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.

Administration and other duties

• Provide holiday or emergency screening cover when required.
• Manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the MediCinema at Alder Hey, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Applications should be your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

Closing date for applications: Midday, 8th July 2024

Interviews: w/c 15th July 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any adjustments in the interview process please let us know.

The country’s most vulnerable children have overwhelmingly poor educational and life-outcomes, with disastrous consequences for themselves and society. Many of these children are excluded from school.

The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them. The organisation creates specialist senior school leaders, with the expertise to lead whole-school and multi-agency approaches to meeting the learning, wellbeing, and safeguarding needs of all children.

The Difference is a small and growing organisation, founded in 2017. They’re an agile and flexible team and you’ll be joining at a time of investment in fundraising, having recently employed their first full-time Head of Fundraising.  It’s an exciting time to join the organisation as they develop a new strategy to take them to 2030 with fundraising playing a key role in the organisation’s growth. They have a small but generous group of funders who have supported The Difference and as Trust & Foundations Manager you will work to grow the pipeline of trust funders and work closely with the Head of Fundraising to develop a fundraising strategy.

You will manage, develop, and grow The Difference’s portfolio of trusts and foundation donors, supporting to diversify their donor base and secure high value, long term support. This post will manage trust income in line with donor requirements, identifying and building relationships with new prospects and submitting high quality and engaging reports and proposals. You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with the charity.

The position will: 

• Write compelling funding applications and grant reports to trusts and foundations at 5- and 6-figure level
• Grow multi-year restricted and unrestricted income from existing and new donors and support the growth of overall income from £1.25m to £1.9m annually in next 3 years
• Work closely with the Head of Fundraising to support with strategy and growth plans
• Develop and expand meaningful engagement opportunities that can be offered to funders

Ideal skills and experience: 

• Experience developing bids and applications for 5+ figure grants
• Proven ability to write compelling, well-organised content which turns complex ideas and detail into summaries that can effectively engage different audiences
• Experience overseeing management of end-to-end stewardship journeys, from prospect to long-term engagement, and building relationships with foundation trustees and grant managers
• Knowledge and passion of working in the education sector

Benefits include:

• 6% employer pension contribution
• 25 days annual leave
• Enhanced sick leave and compassionate leave
• Enhanced maternity & adoption pay

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Health Assured)
• access to wellbeing app (healthy living tips and Bright TV)
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

This is an exciting opportunity to join as an Administrator within our Clinical Effectiveness team.

As the team’s Administrator you will provide administrative services in support of the Clinical Effectiveness team and wider Delivered Services. Working with the Head of Clinical Effectiveness and the Clinical Operations Support Manager, the postholder will support the day-to-day operational running of the various processes and procedures to enable safe and effective service delivery to beneficiaries, liaising with internal and external stakeholders as required.

You will manage booking systems, travel arrangements for the Delivered Services team, and maintain internal resources like webpages, Teams channels, and databases. Additionally, you’ll ensure timely documentation delivery for meetings and committees and be responsible for monitoring the team inbox.

To apply, you should be a clear and logical thinker with experience in process-led development. You must have previous experience in an administrative support role, demonstrating strong organisational and time management skills. Confidence in using Office 365 and the ability to produce documents, including complex reports, is essential.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.