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Harris Hill Charity Recruitment Specialists, London (Hybrid)
£27k - 28k per year
Posted 3 days ago Apply Now
Alexander Devine Children's Hospice, Maidenhead (On-site)
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This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.
Posted 2 days ago
Closing in 6 days
Hays Specialist Recruitment, London (Hybrid)
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Harris Hill Charity Recruitment Specialists, London (Hybrid)
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Harris Hill Charity Recruitment Specialists, London (Hybrid)
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Harris Hill Charity Recruitment Specialists, London (Hybrid)
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Harris Hill Charity Recruitment Specialists, London (Hybrid)
£48k - 50k per year
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Harris Hill Charity Recruitment Specialists, London (Hybrid)
£40k per year
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Harris Hill Charity Recruitment Specialists, London (Hybrid)
£28k - 32k per year
Posted 1 week ago Apply Now
Closing in 6 days
Harris Hill Charity Recruitment Specialists, London (On-site)
£40k per year
Posted 1 week ago Apply Now
Page 4 of 33
London (Hybrid)
£27k - 28k per year
Contract
Job description

Role: Trainee Debt Advisor
Duration: 6 months fixed term contract
Salary: £28,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)


We are delighted to be working with a debt advice and education charity to recruit a Trainee Debt Advisor.


About the role:


As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.


Key Responsibilities:


• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
You will be provided with training, which will enable you to meet the needs of the role and progress to accredited advisor standard, Training will be ongoing and by a variety of methods including in-house, courses, webinars and e-learning.


You will have:


• Strong, proven customer service skills
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• A positive, resilient and pragmatic attitude
• Consistent attention to detail and ability to adhere to necessary guidance and rules


The above do not need to be gained in a financial advice role, we welcome applications from candidates who have been in client facing roles and have a genuine desire to assist others.


As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 07 April 2025
Closing date: 19 April 2025 at 11:59
Job ref: 465961
Tags: Advice / Information