Software Developer Jobs
£41,802 - £50,071 per year.
Permanent, Full-time.
Job description
To collaborate colleagues within the Research and Analysis team, across CSE and external partners with project management of software and modelling projects, helping to schedule work within and across projects. Aid in product development on CSE’s own software tools and on work we do for others, including understanding user needs. Provide analysis of possible directions to take work, in concert with CSE’s Development Team. Work on software-related business development, including supporting the Development Team in the production of bids with a software element.
Pay and conditions
• The role is full-time 37.5 hours per week.
• The salary for the role will be £41,802 - £50,071 per year.
• You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
• Support the Modelling and Software Team in the planning and delivery of software products.
• Liaise with customers to understand user and stakeholder needs.
• Support the Modelling and Software Team & Development Team in business development of product roadmaps and strategy for existing and new software products.
• Support the Development Team in the pricing and production of bids involving software resource.
• Oversee a Quality Assurance function within the Modelling and Software Team in collaboration with CSE’s Analysts to ensure quality of outputs.
• Plan and prioritise your workload while contributing to the timely and high quality delivery of work.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
• Several years of professional experience in software development or a related field.
• Proven track record of successfully managing software projects from planning to delivery, with experience using project management tools and techniques.
• Experience with software development life cycles, Agile methodologies, and project management techniques.
• Experience working on multiple projects simultaneously, with the ability to prioritize tasks effectively
• Experience working on business development projects, creating bids, pricing, and managing customer relationships.
• Excellent communication skills for working with both technical and non-technical stakeholders.
• Ability to build strong relationships with customers, colleagues, and team members.
• Strong analytical abilities for understanding user needs, analysing data, and making informed decisions about project direction and resource allocation.
• Excellent problem-solving skills and attention to detail.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. Please complete the application form and provide a 2-page CV.
The closing date for applications is midday on Monday 20 January 2025.
Interviews are expected to take place week commencing Monday 3 February 2025. This may be subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Lead CMS Developer
£65,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week
The Lead CMS Developer is an important role for the College as you will work collaboratively with our Content & Brand Team to further develop, expand, support and maintain our existing main Drupal website.
Reporting to the Executive Director of Digital, you will be a leader in the team and drive the innovative mindset necessary for the child health sector to leverage all potentially valuable technologies and digital approaches to truly transform UK and global child healthcare standards.
As CMS Developer, you will lead the review of Drupal and WordPress, supporting and transitioning into Drupal a number of internal WordPress Microsites, whilst acting as a catalyst for continual improvement across our entire web presence, always adopting existing best-practice usage of modern development toolsets and methodologies.
With a good standard of education, you should have demonstrable experience in developing for the web using CMS platforms along with a practical understanding of front-end languages (HTML, CSS, JavaScript) and the React.js framework.
A strong understanding of Object-Oriented programming approaches and familiarity with use of version control and source code management tools, along with a background in Agile Software Development Life Cycle and Scrum project methodology, are essential.
Knowledge of Python language and/or the Django and FastAPI frameworks, as well as experience of mobile app development, would be desirable.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
Closing date: 19 January 2025
Interviews: w/c 27 January 2025
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
About This Job
Join Cadet Digital Service as our Quality Assurance Engineer and play a pivotal role in ensuring the UK’s Cadet Forces MIS and associated web apps are maintained to an exceptional standard. We are looking for a dedicated and detail-oriented Quality Assurance (QA) Engineer to join our Agile Delivery team. If you are passionate about ensuring the highest quality implementation and delivery of web applications and have a proven track record in both manual and automated testing, we’d love to hear from you!
Essential Skills
· Proven experience in manual testing of web applications.
· Solid understanding of SDLC, Agile, and SCRUM methodologies.
· Good general education with evidence of continuing personal and professional development
· Experience with test management and bug tracking tools. (e.g. Azure DevOps or JIRA).
· Strong ability to analyse testing outcomes, identify root causes of issues, and work collaboratively to find effective solutions.
· Excellent verbal and written communication skills to convey testing results, issues, and recommendations
Willingness to learn new tools, adapt to changing technologies, and continuously improve testing methods.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 5th January 2025.
Interviews will be held (virtually) during the week commencing Monday 13th January 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Job Title: Project Manager: Education & Training
Job Type: 12-month Fixed Term Contract (with possibility of 6-month extension)
Hours: 35-hours per week
Salary: Circa £42,000 per annum
Reports to: Director of Education & Training
Location: Hybrid – FSRH Office (London Bridge) and home working
We are seeking an experienced project manager to join our team to oversee the successful delivery of several postgraduate level educational products that will support the learning & development of healthcare professionals working in the field of sexual and reproductive healthcare.
The role includes managing project tasks and timelines, budgets, stakeholders, and cross-functional team collaboration. As part of the team the postholder will work closely with the E&T Team, FSRH members, clinical and non-clinical experts and suppliers.
The role will:
- Manage the full project lifecycle, from initiation to close, for several educational products.
- Develop and maintain detailed project plans, including task lists, schedules, and resource allocations.
- Organise and facilitate regular project meetings to track progress, identify risks & issues.
- Monitor project budgets and report on financial performance.
- Communicate project status and metrics to key stakeholders.
- Collaborate with clinical-subject matter experts on content developers, suppliers and others to ensure successful delivery.
- Identify and mitigate project risks, and develop contingency plans as needed.
- Document project processes and lessons learned to improve future project execution.
You will be:
- An accredited project manager (or have equivalent experience).
- An experienced and effective project manager with the ability to deliver complex education focused programmes.
- Proficient in using project management methodologies and tools.
- Able to multitask, prioritise, and work effectively in a fast-paced, deadline-driven environment.
- Able to use your excellent communication skills to achieve collaboration a cross-functional teams and with a variety of stakeholders.
You will have:
- Experience in using a variety of digital solutions including learning management systems, databases and project management software.
- Excellent communication skills both written and verbal.
- Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
- Strong attention to detail and thorough in error checking work.
Experience of the following is advantageous but not essential:
· Experience working in education or training
NB: Candidates will need to have the right to work in the UK and also be resident in the UK.
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP) Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
Join our team and contribute to the development of quality sexual and reproductive healthcare education and training. Apply now and be part of our mission to improve patient care and professional practice.
Please send your CV and 1 page covering letter outlining your key experience
Deadline for applications is 16 January 2025
Interviews will be scheduled w/c 27 January 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
Key Accountabilities:
- Ownership of the Dynamics 365 environment (approx. 60 users) including advising on storage requirements, strategic direction and licencing.
- Provide application support for users including systems training, data queries and other administrative tasks.
- Data management (including data imports/exports), synchronisation and integration with other business applications, systems testing, configuration, troubleshooting and planning enhancements.
- Report data in the predefined structures - modify tables, views, charts, dashboards, SSRS reports and forms.
- Maintain application access rights, security settings, and user privileges.
- Collaborate with developers and third-party vendors to drive successful implementation of enhancements/integrations and maintenance of appropriate service levels.
- Create and update training manuals, policies and procedures, build custom reports, workflows and dashboards as requested.
- Review the MS Dynamics platform and solutions. Identify and address any architectural deficiencies and flag opportunities for improvement.
Essential Skills/Experience/Qualifications:
- Minimum of three years working with Microsoft Power Platform including Dynamics CRM 365 (cloud version).
- Experience with Microsoft Dynamics CRM configuration/ customisation / development skills including model driven apps, permissions, views and dashboards and power automate flows
- Must have experience working with sensitive data and have a sound knowledge of GDPR practices.
- Excellent communication skills.
- Excellent external and internal stakeholder management skills
- Excellent business analyst and problem-solving skills
- Excellent data analysis, management and reporting skills
- Experience in user acceptance testing, training, producing guidance documentation and implementation support
- Experience of other Microsoft Technologies including Azure, SharePoint, Exchange, Teams, Office 365 and other Power Platform/Dynamics 365 related applications (ideally also Microsoft SQL).
- Power Platform, Dashboard, API and SSRs Report development experience.
- Management of different Dynamics user licence types and storage to minimise costs.
Closing date for this role is 20 January 2025, please note we reserve the right to close this role early dependant on number of applications.
Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
Location: London
Contract Type: Permanent
Hours: Full time
Salary: £36,060- £41,769
You may also have experience in the following: IT Manager, IT Support Manager, Networking Manager, IT Technical Support Manager, IT Service Support Manager, Microsoft, MSCE, VMware, Senior Systems Analyst, Infrastructure Manager, Network Manager, IT Support Analyst etc
REF-218 797
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50
Global Health 50/50 (GH5050) is an independent, evidence-driven initiative to advance action and accountability for gender equality. GH5050 was formed around a unique model which brings together the rigour of academic research, the knowledge of how policy change can occur and the momentum of advocates and communicators to catalyse progress on gender equality. GH5050’s mission is ‘To improve health, well-being, and social justice through the promotion of human rights, particularly in relation to gender equality, by conducting research, disseminating the useful results of such research, and providing information, advice and advocacy.’ Established in 2017, GH5050 is a non-profit organisation (as a UK registered charity) headquartered in Cambridge, UK, that initially focussed on the health sector and is increasingly active in the justice and finance systems, globally and at country level.
Context
Through our flagship annual report and Gender and Health Index, GH5050 provides the only bird’s-eye view of gender, inclusion and equality in the global health sector today. The report assesses 200 organisations annually across a core set of variables on policies and practices to tackle power and privilege imbalances within the workplace, the gender and geography of organisational leadership, and whether gender is considered in any organisations' external-facing programmatic or policy work. Working with research and advocacy partners, supported by an advisory group, gender and health experts and a team of research consultants, GH5050 leverages the research data and evidence to engage with the assessed organisations directly.
The successful candidate for this post is expected to play an integral role in contributing to the research, dissemination and impact work of GH5050, during a time of rapid growth.
Role Summary
GH5050 is looking for a mixed-methods researcher with excellent statistical analysis skills, experience in gender analysis, and proven ability to communicate complex results. This is an exciting opportunity to be part of one of the world’s leading research and accountability initiatives for gender equality. You will join a small and growing team of staff working at GH5050. We are looking for a motivated, proactive, dynamic, collaborative and meticulously detail-oriented individual to join our team and work across our thematic workstreams on health, justice and economics.
The programmatic priorities of this role in Year 1 include supporting the processes of research, data collection, cleaning, validation and analysis of the following projects: 1) Disability inclusion, gender and health report, 2) Gendered Health Pathways data visualisation tool, 3) 2025 annual health sector report, 4) inaugural global justice 50/50 report. It is expected that over the course of Year 1, approximately 70% of this role will be dedicated to the health sector data and research and 30% to the justice sector. In Year 2 of the role, data and research support in the new economics and finance sector will be required.
Responsibilities:
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Conduct mixed-methods research at the intersection of global health, global justice, global economics/finance, career leadership, and gender justice in support of GH5050 annual and thematic reports, projects and activities as required. This may include literature reviews, scoping reviews, data collection and evidence mapping, or other research tasks as required.
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Utilize standard statistical and/or data management software packages to execute data processing and data analysis activities and to summarize and present findings.
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Manage large datasets; clean, aggregate data and perform quality control; evaluate/analyze and interpret data.
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Develop and maintain documentation on work procedures covering all aspects of the production cycle of reports.
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Prepare internal briefs, reports and presentation on statistical results. Work with the report team to prepare results for external dissemination.
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Work creatively to suggest new chart types and data visualisation functionalities, including dashboards.
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Work with website developers to present and visualise data on the GH5050 website.
Knowledge/Experience:
Essential
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Masters degree or equivalent in a relevant disciplinary area – e.g. statistics, demography, social sciences, economics
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Experience conducting mixed methods research
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Programming skills SPSS and/or Stata.
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Experience in managing and querying large databases and practical experience with relevant software and programming languages. Excellent command of Microsoft Office software, especially Excel (including macros and pivot tables).
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Experience of data management processes to ensure data validity and reliability
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Ability to produce clear, concise, engaging and evidence-led written outputs including reports, policy briefs, academic papers and op-eds.
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Excellent oral and written communication skills, interpersonal skills and ability to establish and maintain strong channels of communication with GH5050 staff and external collaborators
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Ability to work independently and as part of a team in a fast-paced environment
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Excellent organisation skills, flexibility and ability to prioritise work and meet deadlines
Desirable
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Experience conducting research on gender
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Experience in Python would be an asset. Some familiarity with programming in R an advantage.
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Good knowledge of the main frameworks for data visualisation, data processing, machine learning, or willingness to learn those frameworks.
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Experience in conducting evidence reviews – e.g. systematic reviews, scoping reviews – an advantage
All Staff are required to:
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Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards and research integrity, with attention to teamwork and collaboration
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Ensure that they have read and understood all mandatory policies and procedures
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Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the charity
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Act always within the charity rules, policies, procedures, and any other statutory requirements
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Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
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Undertake training as required
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Attend staff and team meetings as required, including in-person at the Cambridge office at least one or two days per week
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Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
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To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
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Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities and support the development and growth of the organisation
Our generous staff benefits include:
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28 days annual leave, plus bank holidays. In addition, we may provide 3 days leave over the Christmas and New Year period
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Flexible working arrangements – with at least 1-2 days per week in the Cambridge office
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5% employer pension contribution
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Employee assistance programme (EAP) via Health Assured
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Professional development and training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
The client requests no contact from agencies or media sales.
Digital Product Designer
Contract: Permanent, Full-time, 35 hours per week
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your design skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Product Designer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role will sit across the Digital Product team and Innovation Lab - Income, supporting existing work in the Communications and Fundraising directorate as well as shaping the lab’s experiments to grow new sources of income. Through this role, you will help build WaterAid’s capacity for digital innovation and play a critical part in our ambitious strategy to end the water crisis.
The Digital Product team is responsible for WaterAid’s global web estate, working with colleagues across our fundraising, comms, innovation & systems teams to deliver great supporter experiences online.
The Innovation Lab – Income has a bold and ambitious remit and to revolutionise income generation and generate new scalable business models for the charity. We seek to challenge ourselves and others, drive entrepreneurial approaches and diversify income for WaterAid. Digital platforms and product testing are a core element to us realising our remit.
About the Role:
We are looking for an experienced Digital Product Designer to join our in-house team and drive the design and development of innovative digital products. The ideal candidate will be passionate about creating user-friendly, visually appealing, and functional web experiences. In collaboration with cross-functional teams, including product managers, developers, and stakeholders, you will:
In this role, you will lead the User Experience (UX) design process from ideation to implementation, ensuring products meet user needs and business objectives.
You’ll also:
- Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to co-design and iterate clickable web prototypes.
- Design and prototype engaging digital experiences using tools like Figma and other associated design software.
- Develop and refine content approaches, UX flows, and visual designs for Prototypes, Minimal Viable Products MVPs .
- Ensure the digital products are optimised for functionality and user engagement, including the ability to collect user feedback, analyse features, and secure data (e.g., waitlist sign-ups) for promotional use.
- Help to develop systems & processes for running experiments in collaboration with the Innovation Lab and contribute to selection of tools, vendors etc.
- Design solutions for non-wateraid domains (e.g.,com, io, tech, club), as determined by product requirements.
- Stay up-to-date with the latest design trends, tools, and techniques, applying this knowledge to enhance the user experience.
Time Allocation:
- 40% of your time will be spent supporting the Innovation Lab – Income, focusing on driving MVPs and platforms to market, meeting key product launch targets.
- The remaining 60% of your time will be dedicated to working within the digital product team, which manages the development of our website and collaborates with other teams in Mass Engagement and Communications to implement acquisition strategies and enhance user engagement.
About You:
- Proven experience in digital product design, with a strong portfolio showcasing work on web and mobile platforms.
- Expertise in Figma and familiarity with other design tools (e.g., Sketch, Adobe XD, InVision).
- Strong understanding of UX principles and the ability to translate user needs into intuitive design solutions.
- Strong knowledge of accessibility standards and best practices, with demonstrable experience of accessible design work.
- Proven ability to influence technical and non-technical stakeholders, ensuring cohesion, collaboration and comprehension of complex principles.
- Experience with co-designing clickable prototypes and collaborating with developers to implement designs that not only are creatively appealing but deliver analytical requirements that experiments require.
- Knowledge of front-end development (HTML, CSS, JavaScript) and experience working closely with developers.
- Proven ability to work across diverse cultures and stakeholder groups, effectively balancing stakeholder needs with the project delivery timescales.
- Ability to design for MVPs and iterate quickly based on user feedback and data analysis.
- Familiarity with designing around payment gateways and secure data collection methods.
- Excellent communication skills, with the ability to present and explain design concepts to stakeholders.
- Ability to turn project briefs into reality, navigating and interpreting stakeholder needs to ensure the best outcome
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience working in agile environments.
- Experience designing for split tests and working iteratively based on testing data.
- Familiarity with user testing methodologies and tools.
- Background in designing products for various web domains (e.g., .com, .io).
Closing date: Applications will close at 23:59 on 12th Jan 2025. Availability for interview is required week commencing 20th January 2025.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and your portfolio into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
It’s an exciting time at BookTrust: we’re investing in developing our successful scaled programmes to deepen the impact we’re delivering for the children we’re reaching. We’re looking for a fantastic Service Design Lead to drive the design and development of ‘at scale’ offers, enhancing the priority touchpoints and moments of truth in our partner journey to create greater impact for families. Working closely with our Partnerships team and our Research and Impact team the postholder will reimagine our existing service journeys and define and activate service or product improvements that drive loyalty, advocacy and deepen relationships with our key delivery partners.
Objectives and Deliverables:
Define our ‘to be’ delivery partner service journey to identify and deliver priority enhancements that make the most of our physical and digital touchpoints with partners, ensuring that our channels work together to in a cohesive, impactful, service experience for partners.
Create and manage a digital user experience development roadmap/backlog to ensure the website is optimised to support partners, drive and deepen engagement with BookTrust and deliver an impactful digital service experience.
Work closely with our supply chain, IT, digital and books teams to scope feasibility and define key product parameters and design requirements for proposed continuous improvement work.
Extend our core service/product portfolio to deepen impact e.g. designing supplementary support for children with particular needs, reimagining group storytelling support, e-learning and partner training.
Work with Head of Innovation, Design and Development to define our ‘continuous improvement cycle’ for at scale products and services - when and how we iterate and evolve existing designs in a way that is sustainable for the organisation.
Coach and support more junior designers/line reports to nurture BookTrust’s in-house service design capability.
Would suit someone who:
Has practical experience of leading the development and optimisation of existing products and services, using design thinking /human centered design approaches.
Has experience of defining and delivering new digital experiences in the context of complex ‘offline’ journeys, products and services, and can combine on-line and offline touchpoints for maximum impact.
Knows brilliant collaboration is at the heart of design.
Has a product or service development background in a mid-large organisation/company.
Has a track record of managing development pipelines/roadmaps and can work within existing governance structures to ensure decision making happens at the right levels.
Understands and demonstrates great design leadership with both line reports and wider organisational teams.
PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.
To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Heritage of London Trust (HOLT) restores the buildings and monuments that tell the story of the city and the people who live within it. Founded over 40 years ago, our mission is to rescue characterful and neglected historic sites all across the city. We focus on sites at risk in areas of least investment - in local communities that most need our help - ensuring a sustainable future for every project we work on. To date, we have restored 850 sites across London.
In 2020 we launched our ground-breaking Proud Places youth programme to inspire and engage young people with the world around them, helping them develop knowledge and skills now and for the future. We work with mainstream schools across London and are the only UK heritage organisation to specialise in working with excluded pupils, young people at risk of gang exploitation and young refugees. To date we have worked with 8,000 young people and the programme continues to expand.
As our programme work has grown, so has our team and investment into our communications capability. This is an exciting opportunity for a skilled communications professional to make a meaningful impact on London’s people and places. The Head of Communications is a newly created role reporting directly to the Director (Chief Executive).
With over 40 active projects and a vibrant youth engagement program, HOLT offers a wealth of compelling stories to share. As Head of Communications, you will focus our communications strategy to promote our mission, connect projects with diverse audiences, and engage a broad spectrum of supporters. The Head of Communications will bring expertise, fresh perspectives, and a focus on growing media relations. We have warm relationships with journalists and media contacts, which we are keen to build on as our work grows. A natural writer, you’ll produce high-quality content for our website and social media, liaising with our talented design team on videos, photography, and other assets. You’ll build our profile, showcase our work, and advance our social impact and reach.
We are a committed team with an entrepreneurial, creative approach; we find joy and purpose in our work and strive to create a collaborative, stimulating environment. We are seeking a warm, imaginative, and persuasive communicator with a keen eye for storytelling who can champion our work across press, digital, and social media platforms. Working closely with the Director, you will lead a small team and collaborate with senior colleagues in Fundraising, Programmes, and Trustees to capture and communicate our impact effectively.
While communications experience in arts, heritage, or youth engagement is an advantage, the qualities we value most are creativity, curiosity, proactivity, and collaboration. A commitment to our mission and a deep interest in serving young people, London, and its communities are essential.
To learn more about this fantastic opportunity, please download the full appointment brief, where you will also find contact details of our talent consultant Ami Jenick at People Beyond Profit, should you wish to have an informal and confidential conversation about the role.
Closing date: 12 January 2025
People Beyond Profit Conversations: 15- 21 January 2025
HOLT First Interview: 27 January 2025
HOLT Second Stage Conversations: W/c 27 January 2025
Lewisham Music is an award-winning youth charity and Principal Partner in the South East London Music Hub. Working alongside local and national partners, we deliver and support a diverse range of musical opportunities in schools and communities across Lewisham.
The Director of Community Programmes is a key leadership position responsible for ensuring that Lewisham Music offers a diverse and quality music education offer across our communities. The postholder will be responsible for the strategic development of all out-of-school provision, including the Saturday Music Centre, after school groups, holiday courses and our programme at The Fellowship. They will also hold responsibility for overseeing our exciting programme of community events and partnership projects.
A significant focus of this role is working alongside the Chief Executive to fundraise from trusts, foundations and corporate sponsors to ensure that programmes are sustainable and can be developed to meet the changing needs of Lewisham’s young people.
The Director of Community Programmes will line manage Lewisham Music’s Community Music Coordinator, Community Programme Producer, Connect Programme Producer and Saturday Music Centre Manager. They will also work closely with Lewisham Music office and management staff, Music Tutors and trustees.
Partnership is key to Lewisham Music’s work, and the Director of Community Programmes will work closely with key strategic and Hub partner organisations across Lewisham and beyond to ensure a joined-up approach to community music-making and progression opportunities.
They will also manage and develop relationships with a range of funders.
The Role
As Director of Community Programmes, you’ll…
- Lead and grow our community music offer, including events, community programmes, and holiday courses.
- Secure external funding to ensure the sustainability of programmes.
- Develop strategic partnerships with local and national organisations.
- Oversee a passionate team, driving quality, inclusivity, and innovation.
We’re looking for a dynamic leader with…
- Proven programme management
- Significant fundraising experience and financial management skills.
- Strong relationship-building and partnership work
- A community-focused leader with a proven commitment to Equity, Diversity and Inclusion
Equalities statement
Lewisham Music is committed to cultivating and preserving a culture of diversity and inclusion. We celebrate and value individual differences. If you have a disability and need assistance, please let us know. We will provide reasonable adjustments to support you throughout the application and interview process. We are committed to ensuring that our workplace is inclusive, accessible and equitable for everyone.
The client requests no contact from agencies or media sales.