Social Work Jobs

JOB TITLE: Service Manager

RESPONSIBLE TO: Chief Executive Officer

HOURS OF WORK: 37.5 hours per week

BASED AT: 11/13 Queen Street, Worksop, Notts, S80 2AN

HOLIDAYS: 28 days - including statutory holidays (pro rata)

SALARY: £34,000 per annum plus benefits

Main Duties and Responsibilities

• Direct the work of Support Workers and Wardens, ensuring that the team are working efficiently and effectively, providing continuity of service for clients.
• Ensure organisational standards are being met in the accommodation service across all Hope properties.
• Draw up rotas in advance for sign-off from the CEO.
• Monitor staff attendance and report absences promptly to the Management Team.
• Motivate the team through regular one to one supervisions and by modelling good
• Practice.
• Monitor and manage team performance and progress reporting issues at the Management Team meetings.
• Identify staff training needs and submit requests to the Office Manager.
• Ensure adequate procedures are in place, policy is clear and understood by both staff and clients.
• Supervise the delivery of other services provided on site.
• Ensure that weekly property inspections are undertaken by the Wardens and that all health and safety requirements are being met, and they are reporting and recording any actions and concerns promptly to you on a weekly basis.
• Carry out monthly property inspections on all Hope properties.
• Work with the Office Manager to manage all Health and Safety issues.
• Assist in the recruitment and selection of staff and volunteers.
• Undertake regular file reviews ensuring all client files are regularly updated and are maintained in line with Hope’s requirements.
• Ensure that Support Workers are monitoring the needs of clients, and monitor the initial and further risk assessments against the clients support plan to ensure progress is being made and monitored.
• Monitor Support Worker caseloads and ensure that reports are completed thoroughly and accurately by the Support Worker and in an acceptable timeframe.
• Ensure housing benefit and council tax applications are completed adequately and submit-ted in a timely fashion.
• Undertake disciplinary and grievance procedures as necessary.
• Undertake evictions if these arise.
• Develop assessment criteria to determine suitability of clients applying for accommodation, and confirm applications submitted by Support Worker on behalf of clients.
• Deal with complaints from clients.
• Implement the warnings and exclusions’ policy where necessary.
• Ensure work with clients is tangible and leads to positive outcomes, and that Support workers are recording all outcomes.
• Submit verified staff timesheets and rotas to the Finance Manager/CEO for payment.
• Take overall responsibility for the hostel petty cash system.
• Ensure client charges are received, recorded and received by the Service Administrator and Finance Manager.
• Identify Health and Safety issues and action in line with policy and procedures.
• Keep up to date Health and Safety records in line with regulations.
• Take overall responsibility for accurate risk assessment recordings and actions.
• Take overall responsibility for the safeguarding of accommodation service staff and clients.
• Keep up to date incident reports.
• Work in partnership with other agencies to ensure a high standard of service is delivered.
• Monitor equality and diversity, ensuring an accessible service to all clients.
• Attend case conferences, joint assessments and meetings as necessary and directed by the CEO.
• Promote the service to a wider community.
• Provide written monthly reports for management/board meetings as required by the CEO.
• Provide statistical information as required by the CEO.
• To respect the confidential nature of the work.
• To participate in appropriate training and staff development programmes.
• To promote and ensure the implementation and compliance with Hope’s policies.
• To ensure that organisational services are delivered in accordance with Hope’s equal opportunity policy.
• Meet the requirements of rota systems.
• Work closely with the Finance Manager/Deputy CEO in CEO absence.
• To be on the on-call rota and available, when on call, to be on site when required in an emergency.

Person Specification

Essential

• Experience of motivating and managing staff.
• Excellent writing skills with the ability to produce concise and relevant proposals with meticulous attention to detail.
• Proven work experience and in-depth understanding of funding procedures, rules and regulations.
• Ability to be flexible and your skills in problem solving.
• High standard of computer literacy (Excel, Word, Outlook).
• Ability to plan, prioritise and work within agreed timeframes.
• Excellent communication, presentation and interpersonal skills.
• A working knowledge of and commitment to, equal opportunities and anti-discriminatory practice.
• An understanding of the need and practice for confidentiality.
• Ability to work on your own initiative, as part of a team, under pressure and with high levels of self-motivation.
• A thorough understanding of adult safeguarding and working with vulnerable people.
• Experience in managing contracts including quality assurance of services and the importance of monitoring and evaluating services.

Desirable

• An understanding of homelessness and relevant issues.

Job Types: Full-time, Permanent

Pay: £34,000per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Worksop: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: SManager

Network Development Coordinator (Liverpool City Region) 

Job description and person specification

Resolve Poverty is seeking a Network Development Coordinator to establish a cross-sectoral community of Liverpool City Region based stakeholder organisations. Working with this community, the Network Development Coordinator will identify opportunities to strengthen anti-poverty activities across the city region that align with Resolve Poverty’s strategic priorities to: 

o Maximise the financial resources available to households 

o Implement effective strategic responses to poverty 

o Equip stakeholders with the knowledge they need to tackle poverty.

This exciting new role will enable you to harness the work of Resolve Poverty so that we can have impact across Liverpool City Region. You will join a dedicated and growing team working to maximise the impact of local responses to poverty in order to resolve poverty nationally. 

Title: Network Development Coordinator (Liverpool City Region) 

Location: Combination of homeworking and office based. There is an expectation that you will work one day a week from our offices in central Manchester.

Hours: 5 days per week (35 hours). Shorter working hours will be considered for the right candidate.

Contract: 36 months.

Probationary period: 4 months. 

Employer: Resolve Poverty. 

Purpose: To establish a cross-sectoral community of Liverpool City Region based stakeholder organisations that strengthens local and regional responses to poverty.

Salary range: £31,500 to £35,500 pro rata, depending on experience. 

Paid annual leave entitlement: 25 days pro-rata. An additional leave day is provided for each full calendar year worked up to a maximum of 29 days.

Line management responsibilities: None. 

Managed by: Initially by the Chief Executive Officer (CEO). 

Job description 

We are seeking capacity to build a Liverpool City Region network of professionals and volunteers actively engaged in tackling poverty that: 

o Creates a space for good practice sharing.

o Shares evidence, research and policy developments through communication channels, training and events. This will:

o Improve the ability of the public sector to implement effective responses to poverty. 

o Enable the VCSE sector to access the knowledge it needs to improve and better target responses to poverty.

o Utilises network insights and knowledge to identify strategic, policy and practical gaps in anti-poverty responses. 

Delivering this role effectively will involve: 

o Establishing a network of Liverpool City Region based professionals and volunteers signing up to receive communications. 

o Engaging in key forums and on a one to one basis with key stakeholders, including local authorities, the Combined Authority and VCSE sector infrastructure bodies.

o Hosting meetings, forums and events to create space for anti-poverty knowledge development and activities 

o Delivering against funding KPIs, including network reach and engagement targets.

o Working closely with Resolve Poverty colleagues, including our Business Development Executive and Communications and Media Officer.

Person specification 

o Experience of working in a relevant VCSE sector networking role or with transferable skills developed in other roles.

o An understanding of the Liverpool City Region context, including knowledge of the city region’s political and VCSE sector landscape.

o A passion for collaborative working and networking, with the ability to develop and maintain strong relationships with external stakeholder.

o Strong interpersonal skills, with the ability to work with people from a range of backgrounds and working in a range of different roles.

o Excellent written and verbal communication skills.

o An ability to work to targets and to report on KPIs.

o Ability to plan and meet a demanding and varied work schedule. 

o Excellent team player who is proactive and demonstrates initiative.

o Computer literate in Excel, Word and Outlook. 

o An ability to understand policy issues relating to poverty.

o A passion and commitment for social justice and ending poverty in the UK.

Desirable 

o Experience of poverty in your personal or professional life. 

Closing Date: 5pm 7th August

Interview Date: 15/16th August TBC

The post holder will lead on the Foundation’s research communications activities, working closely with the Comms and Digital Lead to execute a research communications strategy. This will ensure that our supporters are kept informed on the latest research developments and enable us to demonstrate the impact of our research.

The post-holder will also support the delivery of our annual grant schemes, as well as helping to manage our portfolio of funded projects. This will involve close working with our Research Programme Managers and include administering, monitoring, evaluating and reporting on the performance of awards, ensuring the outputs are of the highest quality and supporting the charities activities.

The post-holder will have an important role to play in our busy and small-knit research team. They will be exposed to all aspects of grant management and use their communication skills to effectively share more information about the research we fund with our key stakeholders.

Key responsibilities:

Research Communications

• Work closely with the Communications and Digital Manager to oversee our research communications strategy and programme of activity;

• Lead on the development of all external research communications activities to communicate the impact of our research and ensure our supporters are kept up to date with the latest developments. This includes developing news stories, blogs, newsletter content, infographics, research webinar series and our annual research impact report;

• Liaise with our funded researchers to secure pictures and other content (e.g. video) for use on socials including making site visits to labs across the UK;

• Liaise with our communications team and PR agency to take advantage of any press opportunities that arise for our research communications, supporting the development of position statements and press releases.

Research Funding Administration

• Support the Research Programme Managers by ensuring our research grant rounds are effectively administered in line with Association of Medical Research Charity (AMRC) policy, including coordinating comprehensive internal and external peer review, supporting research review committees, drafting feedback for applicants, managing the contracting and financial monitoring of awards;

• Assist the Research Programme Managers in managing the research programme budget including planning, monitoring and forecasting;

• Support the ongoing development and implementation of our online grant management system, Flexi-Grant;

• Track and assess progress of funded awards, building and managing relationships with award holders and maintaining regular communication through the project life cycle;

• Assist the Research Programme Managers in preparing reports and correspondence for the Board of Trustees related to funded awards.

General Responsibilities

• Contribute to the team being proactive and supportive, and working effectively and efficiently to achieve agreed objectives;

• Contribute to the development and maintenance of strong internal relationships across the charity, working specifically with the Fundraising Team to support income generation;

• Represent the Foundation at external scientific meetings and conferences;

• Undertake other work as required by the Research Programme Managers or Director of Research.

Skills and experience required:

• It is essential that candidates are educated to postgraduate level in a relevant biomedical science subject e.g. biology, molecular sciences, neuroscience, pharmacology (please note, degrees in psychology will not be accepted for this role);

• Experience of research communications, including the ability to disseminate complex scientific information and present it to non-technical audiences;

• A great communicator, with excellent written and oral skills and the ability to build and maintain relationships with a wide range of stakeholders;

• Proven project management skills, with the ability to manage multiple projects at the same time;

• Self-motivated, proactive and able to work using own initiative;

• Organised, with a proven ability to successfully manage a broad spectrum of tasks, deadlines and individuals;

• Motivated to make a real difference for those living with MND and future generations.

This is a full time, home-based role, with travel across the UK.

Applicants must have the right to work in the UK.

Summary
Job title Programme Manager

Division Social Sciences

Department Oxford Department of International Development

Location Queen Elizabeth House, 3 Mansfield Road, Oxford, OX1 3TB

Grade and salary Grade 8: £45,585-54-395 (with a discretionary range up to £59,421)

Hours Full time

Contract type Fixed term until 31st December 2026, extension subject to funding

Reporting to Director

PLEASE APPLY FOR THE JOB ON THE UNIVERSITY OF OXFORD WEBSITE AND WE WILL NOT CONSIDER ANY AGENCIES.

The role

The role is a member of the Senior Leadership Team with responsibility for programme management, overseeing all aspects of the governance and operational management of the Young Lives programme, including delivery of the multimillion portfolio of grants including the £9.4m FCDO funded ‘Young Lives at Work’ project in addition to a growing portfolio of complementary research grants. To ensure successful delivery of this complex and high-profile research programme, the post-holder will demonstrate excellent leadership skills and expertise in all aspects of programmatic and operational management, working with significant independent responsibility. They will work closely with the Young Lives Director, Senior Leadership Team and Country Directors (in four study countries) to provide strategic and operational leadership of the programme and will provide support and expert advice on external representation and fundraising, including representing Young Lives to external audiences and funders (notably FCDO).

The post-holder will ensure a cutting-edge approach to monitoring, evaluation and learning across the programme; grip financial management and operational delivery; facilitate the country leads in delivery of their programmes and plans; identify issues and risks and constructively and rapidly problem solve to overcome or mitigate them; and develop and maintain excellent stakeholder relationships with funders and partners.

The post-holder will lead the Programme Management team of staff and multiple consultants, with direct line management responsibility for at least three staff members. As part of the Senior Leadership Team, they will also share responsibility for overseeing the culture and impact of the team and wider partnership, helping to get the best individually and collectively from a variety of partners with diverse personal and professional backgrounds.

As a senior professional in the Oxford Department of International Development, the post-holder will also be expected to operate in line with the overall mission and values and take every opportunity for collaboration with professional services and other research centres. The successful candidate will be educated to graduate level with a mission focused, flexible, can-do approach to work, self-motivation, resilience and will proactively seek to drive improvement and adaptation within the team.

Selection criteria

Essential selection criteria

· First degree, ideally with a professional qualification (e.g. MBA, DMS or Qualified Accountant)

· Proven experience of leading and managing a large team and ability to work collaboratively with a wide range of partner institutions, including in low and middle income countries

· Extensive programme management experience, including large scale funding proposals, financial management and project reporting

· Excellent analytical skills and the ability to assimilate and process information on a wide range of issues as well as the ability to think strategically and solve complex problems

· The ability to influence at all levels both internally and externally with experience of conducting representation and negotiations at a senior level

· Excellent time management and organisational skills; experience of working under pressure to competing deadlines and adapt to challenges quickly

· Excellent written and oral communication skills, in particular explaining technical and financial information to non-technical audiences and ability to produce user friendly financial and narrative reports

· Self-motivated, with an enthusiastic and energetic approach to leading a multi-disciplinary and cross-cultural team and ability to work with minimal supervision; ability to employ tact and discretion in building a strong team.

Desirable selection criteria

· Programme management experience of large FCDO funded programmes, including developing logframes, theories of change and risk registers.

· Knowledge of University of Oxford administration and financial policies and processes

· Willingness to undertake overseas travel

Please apply for the job on the University of Oxford website.

Working across third sector organisations you will build and maintain relationships to input to policy and influencing, both as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.

The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership and Training.

We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse related topics – examples including economic abuse, child contact, the welfare system. We ask that you re a self-starter, ready to apply these skills creatively to meet our strategic priorities.  Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.

The recruitment panel will be appointing  for this role on a rolling basis. After considering your application, the panel will be in touch if they would like to invite you to interview, please don't delay in applying as the post will close once the position is filled.

Directorate: Practice and Quality           
Annual Salary: £10,000 (This will be pro-rated for 2025 as the role will be a job share with the current Editor-in-Chief, with full responsibility handed over in April 2025)
Location: Hybrid. Office is London – EC4Y 8EE (expect attendance to conferences and occasional in-person meetings)
Contract: Fixed term (5 years)            
Reports to:Head of Publishing

British Society for Rheumatology (BSR) is a membership organisation that brings together expertise from across the rheumatology profession, harnessing a wide variety of experience and skills to ensure we’re supporting our members to the very best of our combined ability. Our mission is to support members to deliver the best care at all stages of the rheumatology care pathway, focusing on communication, transparency and collaboration.

Rheumatology Advances in Practice (RAP) is a fully Open Access journal that publishes quantitative and qualitative research on all areas of rheumatology and musculoskeletal practice. The Editor-in-Chief plays a key role in providing leadership, vision and strategy.

Job Purpose
 
The Editor-in-Chief will be appointed by BSR and the term of appointment will be for a five-year period. The Editor-in-Chief plays a key role in providing leadership, vision and strategy of the journal.

The Editor-in-Chief for Rheumatology Advances in Practice (RAP) will work with BSR to develop and produce a high-quality journal as well as establish its strategic direction. They will be involved in keeping the BSR Board of Trustees and RAP Editorial Board as well as leading the social media presence of the journal. 
 
The Editor-in-Chief will have a general responsibility to the broader rheumatology, paediatric, primary care and allied health community in communicating clinical and scientific advances and standards, to promote their needs and aspirations by commissioning content and planning Special Issues that will enhance the field of research, care and support for these communities. 
 
The Editor-in-Chief will work with the Society and Publisher to ensure that it continues to meet its objectives and set strategic goals for the journal.  

The general strategic aims and objectives of the journal are:  

• Ensure robust ethical standards and high-quality peer review
• Grow quality and number of submissions and publications yearly
• Ensure international recognition and reach of this journal by publishing high quality scientific and clinical research from across the world, and maintaining an engaged international Editorial Board

The journal is an open access, go to resource for the rheumatology community, with a scope that encompasses the wide range of disciplines involved in the field. We recently received an impressive first impact factor of 3.1 and we are excited to continue to grow the presence of the journal internationally. As the journal is fully online and open access, we have exciting opportunities to provide a multitude of publishing services for our authors, in line with the industry standards and experimenting with new ways of publishing. We listen to the voice of the authors, readers, reviewers and board members to understand their publishing needs and are excited to trial new projects. For example, we recently launched a new article type called an ‘Atlas Review’ with a unique offer of unlimited figures, allowing authors to illustrate their important discussions and not limiting the capabilities via text exclusively.

Quality and ethical standards
The Editor-in-Chief will ensure an appropriate balance of good quality articles, so the journal addresses the needs of the multidisciplinary rheumatology community. The Editor-in-Chief will see that the journal maintains the highest ethical and moral standards. The journal must be seen to be fair and unbiased towards individuals and provides a comprehensive and balanced view of the specialty. The journal is a member of the Committee on Publication Ethics (COPE) and committed to the highest ethical standards in journal publishing.

Conference attendance
The BSR, EULAR and ACR conferences provide an excellent opportunity to network with current and prospective authors, reviewers and Editorial Board members, as well as to commission new content for the journal and to provide social media updates. Conferences can also be used to arrange podcast and video interviews with authors, Board Members and colleagues. Delegate tickets to EULAR, the BSR Annual Conference and ACR will be covered by the British Society for Rheumatology and travel and hotel expenses will be covered as outlined in the budget.

Editorial support to the Editor-in-Chief
The Editor-in-Chief will receive day-to-day support for processing papers and managing peer review from the BSR in-house Editorial Office team, as well as support from contacts at Oxford University Press. Co-Editors, Associate Editors and wider Editorial Board also provide support and guidance to the Editor-in-Chief.  

The relationship with the British Society for Rheumatology 
The day-to-day contact with the BSR will be through the Editorial Office; however, the Editor-in-Chief will have several relationships as follows: 

• BSR Journal Committee

The BSR Journal Committee will review and supply any feedback about overall advice given by the Editorial Board on the content, quality, standards, promotion, and performance of the journal to the Editor-in-Chief. The Journal committee is responsible for overseeing and approving the finances, scope and policies of Rheumatology Advances in Practice. The committee ensure actions decided upon further the work of the Journal and its development within the Journal’s aims and scope. 

• BSR Board of Trustees, CEO and Senior Management Team

Advised by the BSR Senior Management Team, the BSR Board of Trustees approve the finances and strategy of the journal. Members of the BSR Senior Management Team attend the Journal Committee meetings. The Editor-in-Chief is asked to attend the BSR Board of Trustees on an ad hoc basis to provide an update on strategy and delivery.  

• Rheumatology Editor-in-Chief

There is a transfer of papers model in place, so the Editor-in-Chief will have opportunity to collaborate with the Editor-in-Chief of Rheumatology to ensure the right papers are directed to the right journals by understanding the scope nd criteria of each journal. The journals share a X and instagram pages and marketing and promotional campaigns can be co-ordinated.

• Oxford University Press 

OUP publish the journal on behalf of the BSR. OUP provides a full publishing experience with expert teams who advise and support on matters related to production, marketing and law, publishing ethics and strategy. The publisher, BSR and the EiC work closely to ensure the journal strategy is bespoke in order for Rheumatology Advances in Practice to maintain the current community, build the readership and authorship, and align with the visions and values of BSR. The Editor-in-Chief will meet OUP contacts at the Journal Committee Meeting and strategy planning meetings, as the publisher highly values the knowledge and experience of the Editor-in-Chief. Day to day communication will be via the Editorial Office to ensure smooth running of journal procedures.  

Main responsibilities

• Work towards and guide the 5-year strategy for the journal
• Set strategic goals with BSR and the publisher to apply for further indexing, and maintain or grow the Impact Factor
• Work with BSR, the publisher and Editorial Board to target and commission reviews, original articles and special issues, and curate a sponsored supplement timeline
• Ensure that the journal’s scope is international and is reflected in its content 
• Ensure the journal is produced to a high standard, and that it reflects the needs of the full spectrum of the rheumatology professional community
• Ensure rapid peer review with time to first decision within three weeks 
• Ensure the Editorial Board reflects not only the various subspecialties within rheumatology but also includes a global spread 
• Ensure that the journal is promoted online using a range of media to promote and raise awareness of the journal
• Participating in the digital offerings of the journal, such as hosting podcasts

Person Specification

1.  A PhD degree/ Doctor of Medicine, specialised in rheumatology, with a clinical science background and a strong understanding of recent trends and developments 
2.  Demonstrable experience in an editorial role including, reviewer, editorial board member, associate editor or guest editor
3.  Adaptability to new publishing systems and software. Experience with the system, ScholarOne, would be beneficial to the role but is not a requirement as training can be provided 

Equity, Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Management Accountant 

Based: Battersea Park

Salary: £27,427 

Contract: Permanent, Full Time

Work Arrangement: Flexible, Hybrid/Office

DBS: Basic

  

Role Overview: 

Reporting to the Management Accountant, the Finance Assistant will support the Finance Team, providing financial and administrative services for our business. The Finance team sits within our Central Services division. 

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.

Main Duties/Responsibilities:  

• Accounts payable and receivables: controls and processes 
• Processing purchase invoices: entering and coding invoices (including VAT) in Xero managing the approval workflow (by cost centre budget holders) as required
• Setting up weekly payment runs, expense pay runs and individual payments as required 
• Maintaining the aged purchase ledger ensuring invoices are accounted for on receipt and tracked through to payment 
• Supplier set-up: ensure appropriate supplier information is obtained 
• Raising sales and recharge invoices on a monthly/quarterly basis 
• Bank reconciliation process 
• Posting cash journals to record payments/receipts from bank statements into the ledger 
• Processing and posting payroll journal
• Assisting with month-end processes 
• Assisting with balance sheet reconciliations and other standard month end processes 
• Assisting with year-end accounts preparation and audit process 
• Assisting with general finance-related inquiries and correspondence received via the generic finance email inbox.

Skills and Experience:  

• Experience of Purchase Ledger, Sale Ledger and General Ledger management including month end processes
• Experience of bank and other balance sheet reconciliations 
• Supplier management 
• Proficiency in MS Office, Xero and other accountancy packages
• Attention to detail 
• Good communication 
• Ability to meet deadlines
• AAT qualified or part qualified ACCA/ACA - We are supportive of candidates undergoing their studies 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

A fantastic opportunity to join us as Support Care Officer and combine your experience in providing great customer service, your excellent people skills, as well as your natural resilience and ability to answer large volumes of interactions about a range of topics.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

You’ll ensure an inspiring, engaging and personalised service for supporters and members of the public who contact our Supporter Care team by email, social media, telephone and post. Your role will be to answer questions and respond to comments about a wide range of topics, from our campaigns and general environmental concerns to routine administrative and donation enquiries.

A key responsibility will be to ensure the resolution of complaints regarding a variety of issues, including our campaigns, fundraising and allyship work – smoothly handling potentially challenging conversations about emotive subjects and putting forward Greenpeace’s point of view while remaining respectful and professional at all times.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

• High levels of resilience, with the ability to maintain a positive attitude and communication style when dealing with negativity and difficult/emotive interactions.
• Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
• Experience of effectively dealing with complaints or disagreements, resolving conflict and projecting a positive and helpful attitude by phone and in writing.
• Experience in a busy, dynamic team with changing priorities, working cooperatively with colleagues and managers.
• Excellent organisational skills and the ability to prioritise your own work, follow agreed work-plans and meet deadlines.
• Excellent written and verbal communication skills, with the ability to write engaging responses to enquiries and to judge the appropriate tone and content.
• A genuine interest in and enthusiasm for environmental issues and the work of Greenpeace – and a passion for sharing this with our supporters.

We give you: 
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

Click the apply button to apply now.

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

CLOSING DATE: 9.00 am 13 August 
INTERVIEWS: 3/4 September

Senior Marketing Officer (Supporter Activation)

Contract: 11 Months Fixed term contract, Maternity Cover, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.

About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.

You'll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.

You'll also:

• Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly.
• Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
• Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required.
• Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
• Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing.
• Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
• Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.

About You:

• Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
• Experience of managing telemarketing, call handling and large-scale print campaigns
• Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted.
• Project management experience including identifying opportunities and managing through to implementation.
• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives.
• Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns.
• Strong interpersonal skills and demonstrable experience managing external suppliers.

Although not essential, we also prefer you to have:

• Experience of working in the voluntary / fundraising sector.
• Experience of delivering supporter direct mail and communication programmes.
• Experience managing new product development and/or innovation projects.
• Empathy with and understanding of overseas development issues.

Closing date: Applications will close at 23:59 on Sunday 18th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Job Purpose

Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by developing funding relationships that support our woodland projects and organisational development more broadly.

You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of nineteen (with more recruitment in the pipeline for 2024), over 1,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees.

We are looking for an experienced trusts and foundations fundraising professional with exceptional grant writing & management skills. You will help take ANT to our next level of impact by identifying funding opportunities and by inspiring funders to join our ambitious plans for effecting change.
 

The role

We have recently updated our Fundraising Strategy to help meet our exciting plans on growth. Fundraising goals are focused on a specific target around the establishment of Lower Chew Forest, medium term unrestricted buffers to plug potential funding gaps and a longer term goal of unrestricted funding to make the organisation more independent, sustainable and resilient. There will be also be an opportunity to support more specific areas of our existing woodland projects such as our green skills workshops and potentially, the acquisition of new woodland.

Our work with trusts & foundations to date has been limited but successful. We believe there is a real opportunity for developing relationships with funders with aligned goals. In particular we see opportunities in the following areas:

• biodiversity

• flood mitigation & chemical run off

• connecting people to the environment, especially marginalised communities

• innovation and pioneering new ways of working

• alternative forms of farming

• green economy skills building

• children & young people

• funders focused on the Avon area

• partnerships 

We are looking for an individual who has a shared passion for our work. You will inspire funders of the benefits of our model for affecting tangible change in the fight against the climate crisis.

Main responsibilities

• Work with the Head of Engagement, Communications and Fundraising to review our current trusts & foundations offerings & processes. Develop a set of recommendations for improvements, with the potential to overhaul the proposition and shape it in your own vision

• Working towards funding goals as laid out in our update Fundraising Strategy, consult the Lower Chew Forest project lead to identify and package up specific funding opportunities

• Identify areas of our work that might be of interest to funders supplying unrestricted income

• Work with relevant staff to develop strong cases for support and case studies, both at a organisational and individual project level

• Coordinate with the Impact & Knowledge Lead to gather supporting impact data

• Research potential funders and build a working pipeline of applications and calendar of activities. Track progress and gather feedback.

• Write persuasive and impactful grant proposals. Use storytelling techniques to bring the scale and ambition of our projects to life 

• Develop and nurture relationships with key funders

• Provide timely reporting for funders to a high standard, including updates and end of grant reports

• There is the opportunity to work with the Head of Engagement, Communications & Fundraising on wider fundraising initiatives, for example our project-based crowdfunder - if this is of interest

• Contribute to statutory grant applications for large project-based funding

• Other duties and opportunities as required

We're looking for an inspirational person to join us as a Mobile Assistant Shop Manager in our South London Shops. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
• We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Royal Air Force Club is pleased to invite applications for the role of Director of Fundraising to join our team and continue to contribute to the future success of the Club.

Located in London’s Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a ‘home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families.

Reporting to:  Chief Executive

Key Relationships: The Board of Trustees; Fundraising & Legacy Committee; Director of Operations; Finance & Marketing Teams

Background:

Due to significant losses during the Covid pandemic, a Club appeal for donations was launched in 2020. The Friends of the RAF Club was established in 2021 to recognize these generous Members, many of whom have maintained their donations which have subsequently funded key refurbishment projects in the Club. Support of The Friends contributes significantly to the Club’s financial recovery.

Key Responsibilities:

The Director of Fundraising will be expected to deliver in 3 key areas:

DEVELOPMENT OF THE MEMBERSHIP GIVING JOURNEY

• Enhance the Friends Scheme through life giving and particularly ending with the Legacy commitment:
• Review and manage the fundraising strategy
• Retain, recruit and steward the Friends of the RAF Club
• Devise and implement a legacy strategy
• Devise and implement a series of engagement and stewardship events for the Friends of the RAF Club

CAPITAL CAMPAIGNS

• Deliver the funding to help pay for capital projects within the Club:
• In liaison with the House Committee, devise and manage the 2025 appeal campaign to fund the refurbishment of The Running Horse Tavern (the Club’s onsite ‘pub’)

DELIVERY OF ASSOCIATED ADMINISTRATION

• In compliance with the Fundraising Code, GDPR and all other associated regulations:
• Run Friends and Legacy schemes
• Timely and appropriate communication and follow-up with all relevant parties (accepting this is a part-time role)
• Event delivery for Friends events
• Manage the systems and processes to track, administer and report on donations received
• Prepare and produce fundraising marketing collateral.
• Prepare and submit Gift Aid claims
• Prepare all papers and minutes for the Fundraising and Legacy Committee (FR&LC), actioning all fundraising initiatives
• Prepare FR&LC reports for the Board of Trustees
• Promote and acknowledge the ‘Hive Heroes’ supporting the Club bees
• Administer and acknowledge donations to the Staff Christmas appeal
• Manage requests for Club support from external charities and partnerships[1] 

Additional Responsibilities:

• Be an ambassador for the Club embodying and communicating our values and impact at all times Ensure all activities undertaken comply with the Fundraising Code and GDPR pertaining to fundraising activity
• Attend a variety of Club network events and dinners, where identified or required
• Attend internal Club meetings, training sessions, events where required
• Perform other duties, as and when required, to meet business needs

Priorities (KPI) for Delivery in 2024/25:

• Priority 1 - Friends Scheme - ensure lines of communication are kept open for all Friends (Gold, Silver and Bronze) - focusing effort to personally engage and get to know Gold and Silver Friends. Increase membership at all 3 levels. Devise and deliver events for Friends.
• Priority 2 - Capital Project - 'Running Horse Tavern refurbishment'. Supported lead to devise and deliver fundraising from potential donors. Minimum target: £100,000 
• Priority 3 - Membership Giving Journey - Development and implementation of a membership giving journey, with particular emphasis on delivery of a Legacy Programme.
• Achieve the existing fundraising target of £120,000 in calendar year 2024.

Person Specification:

• Operate effectively at the highest/senior levels.
• Proven track record of working with legacies.
• Excellent written and verbal communication; outstanding social skills; able to easily engage and communicate with a wide spectrum of Club members and guests.
• Excellent knowledge of the corporate world and how best to match appropriate potential sponsors with the Club.
• Expertise in strategic planning and working to and achieving set KPIs.
• Ability to manage information and record the profile and fundraising activity of donors.
• Ability to multi-task to overlapping deadlines and demonstrate great attention to detail
• Ability to make risk analyses and time-cost ratios to focus effort on the fundraising activities that are most appropriate and will have the highest chance of success
• Excellent arithmetical skills
• Up to date knowledge of GDPR and fundraising legislation
• Smart and well-presented appearance at all times
• Excellent timekeeping
• Practice safe working according to Club guidelines at all times

FUNCTION:To manage the effective implementation of programme delivery and development in your areas. This role will work with staff, schools and corporate partners to ensure that we deliver impact for the girls and young women we serve.

WHERE THE ROLE FITS: Reporting to: Co-Executive Director - Programmes (Interim) Direct Reports: Network Managers (x3)

PAY BAND: £33,600 per annum

CONTRACT: Permanent

HOURS: 5 days per week, 37.5 hours

LOCATION:Home based with regular travel across Merseyside, Tyne and Wear, Tees Valley Regions. Candidates will be required to reside within the region.

WHAT WE DO

Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.

We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.

Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.

THE ROLE

Purpose: To manage the effective implementation of programme delivery and development of Merseyside, Tyne and Wear, and Tees Valley Regions. This role will work with staff, schools and corporate partners to ensure that we deliver impact for the girls and young women we serve.

Manage The Girls’ Network mentoring (and other) programmes in your region:

Partnership development:

• Develop effective partnerships with new schools, recruiting them into The Girls’ Network’s programme to enable your team to meet regional targets. Maintaining relationships for successful renewals.
• Collaborate with fundraising colleagues during the engagement process of new corporate partners, to ensure regional targets and needs are met e.g. income, mentor numbers, programme content.
• Oversee delivery of mentor opportunities for the region’s corporate partnerships, ensuring Memorandum of Understanding are met, referring any issues of concern to the Fundraising team for support and guidance.
• Provide relevant information to fundraising and Monitoring Evaluation Research and Learning colleagues on any Tier 1 partners in the region, to enable production of evaluation reports
• Lead on delivery of the region’s awareness events, acting as the key contact person.
• Collaborate with the Fundraising & Communications team on key campaigns, e.g. International Womens’ Day, to reach key audiences and help build awareness and support income generation.

Mentor Community Development:

• Work with programme colleagues and the fundraising team to identify regional mentoring needs and coordinate the implementation of a mentor recruitment and engagement plan in your region, ensuring your region has an appropriate amount of mentors to run programmes.
• Lead on the implementation and delivery of the region’s events, acting as the key contact person.

Safeguarding support and leadership:

• Provide day-to-day safeguarding support for the Programme team in the North of the country – escalating issues to the Safeguarding lead where appropriate.
• Provide feedback on key safeguarding risks or issues, and needs for development or training to the Safeguarding Lead

Monitoring and evaluation:

• Oversee the collection of regional data and ensure that your staff keep Salesforce up to date with mentee, mentor, schools and partners relationships to effectively track the progress, and impact of mentoring relationships.
• Periodically evaluate and report on the progress and impact of The Girls’ Network initiatives in the region.
• Hold overall responsibility for regional targets, reporting to Senior Leadership Team.
• Manage and allocate the budget for the mentoring programme in the region, to cover workshops, celebration events, travel etc

Line Management of region’s Network Managers:

• Manage Network Managers in the region, through regular 1:1s and accountability of reporting.
• Support the wellbeing and professional development of your regional team.
• Cover or support with programme delivery when needed.

Grow our network in your region:

• Identify opportunities for growth in North region and work with Senior Leadership Team to develop regional strategy
• Advocate and promote The Girls’ Network at every opportunity to raise awareness of the charity and encourage community members to become mentors

Programme Leadership within The Girls’ Network Team:

Learning & Development

• Provide shadowing opportunities to Network Managers in other regions.
• As agreed with the Co-Executive Director - Programmes (Interim), travel to other regions to provide targeted training to other Network Managers.
• Coordinate Network Managers’ induction and recruitment.
• Contribute to The Girls’ Network culture of shared learning

Responsibility for an additional workstream:

• Each senior network manager is responsible for progressing aspects of programme workstream to timelines agreed with the accountable member of Senior Leadership Team. These may vary with need over time. Workstream to be agreed with Line Manager, but may include worksteams such as:
• Programme Process and Resource Development
• Safeguarding
• Sales Development etc

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes:

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of everything
• You have excellent project management skills, are target oriented and will work towards achieving the Obejctives and Key Results of the role
• You care about the details and have excellent organisational skills, as well as being able to understand and drive towards the bigger picture
• You are excellent at managing a variety of stakeholders both face to face and at distance/online. You have the ability to create and maintain strong relationships with a variety of people from senior leaders in schools, local authorities, corporate organisations, line reports and volunteers
• You have line management experience
• You are flexible in your approach to working with a small organisation and understand the time and resources it takes to deliver

Desirable skills, knowledge and attributes:

• Have experience using a Customer Relationship Management system / Salesforce for tracking communications and income, and to create reports
• You have a high standard of computer literacy (e.g. Excel, Word, PowerPoint) and are able to adapt quickly to new systems as required.
• You are proactive, solution focused and quick to learn
• You are able to plan and prioritise your own workload, supporting others to do the same
• You have experience of safeguarding young people.

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits:

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development:

• Annual training budget for development upon completion of your probation period
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work:

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

OUR VALUES

• We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
• We are curious: we listen, we learn, and we do something about it
• We are unashamedly ourselves: we are authentic and celebrate each other for who we are
• We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
• We believe in the power of connection: that we can achieve more by working together.

YOU CAN'T BE WHAT YOU CAN'T SEE

We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.

HOW TO APPLY

Please visit our website for further information, the candidate pack and details on how to apply.

• Final deadline: 9am Friday 9th August.
• Interviews will be help online on Tuesday 13th or Wednesday 14th August.

The Royal British Legion’s Outreach Service currently operates in England, Wales and Ireland and provides, responsive, holistic, and person-centred support, to beneficiaries experiencing complex and often isolating challenges in relation to homelessness, mental health, addiction and dependency, domestic abuse, the Criminal Justice system, and children/families at risk.  We are in the process of enhancing and increasing resource across this vital service, to ensure that we continue to meet the needs of our beneficiaries.

We are delighted to announce that we are expanding the Outreach Service and team and now recruiting for Regional Outreach Officer to join us in this mission.
 
As a Regional Outreach Officer, you will be responsible for managing a complex caseload, supporting and working alongside beneficiaries across the South East (Oxfordshire, Berkshire, Buckinghamshire, Northamptonshire, Bedfordshire & Hertfordshire) providing advice, guidance and advocacy support to achieve outcomes that will have a positive impact on their lives.
 
Led by the Regional Lead Outreach, you will form part of the Outreach team, working in collaboration with wider Outreach Service team members across the UK as required.
 
The role is homebased, with the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across South East.
 
For more detailed information about the role, please see Vacancy Information Pack attached.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
 
Closing Date:            Sunday 18th Aug 2024
 
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.