Social Work Jobs in City Of London, England

Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Role Purpose: Lead strategic direction and operational management of KLS’ Refugee Family Programme, ensuring alignment with organizational goals, responsive service delivery, and community impact maximization.

Key Responsibilities:

• Provide clear leadership and management for KLS’ Refugee Family Programme, integrating previous projects into a cohesive, holistic approach.
• Manage programme budget and financial development, supporting fundraising efforts for sustainability.
• Lead the strategic planning and expansion of the Refugee Family Programme, enhancing community outreach, advocacy, education, mentoring, and club initiatives.
• Conduct ongoing horizon scanning and environmental analysis to identify growth opportunities and evolving community needs.
• Cultivate and sustain effective networks and partnerships to empower program participants.
• Collaborate with the Chief Operating Officer to implement robust processes and systems for continuous improvement and impactful reporting.
• Serve as a public ambassador for KLS, promoting organizational awareness and mission alignment.

Main Duties and Responsibilities:

• Provide strategic and operational leadership to ensure program excellence and alignment with organizational vision.
• Develop and recommend strategic program concepts and specifications, guiding program development through research, planning, monitoring, and evaluation.
• Ensure financial viability and sustainability of program delivery models, emphasizing quality, effectiveness, and efficiency.
• Oversee resource deployment across program teams, ensuring effective budget management and resource utilization.
• Engage actively with stakeholders to inform and shape person-centered service design.
• Build and maintain strong relationships with program beneficiaries, fostering community engagement and trust.
• Ensure program compliance with legislative requirements, good practice guidelines, and organizational policies.
• Promote a proactive culture of continuous improvement in program procedures, systems, and controls.
• Foster collaboration and partnership opportunities with external organizations to enhance program impact.
• Contribute strategically to organizational capacity building, resilience, and sustainability.
• Generate evidence of program impact, utilizing lived experience examples to support external communications and fundraising efforts.
• Collaborate with fundraising lead to develop compelling cases for support for potential funders.
• Represent the organization at external networks, forums, and events as required.
• Exemplify KLS’ values as a senior leader, promoting a positive, collaborative, and inclusive organizational culture.

Administration:

• Recruit, train, manage, and support program team members, conducting regular supervision sessions, appraisals, and training.
• Implement performance management and quality systems to evaluate program effectiveness and efficiency.
• Ensure adherence to KLS’ safeguarding policies and procedures across the program team, acting as Designated Safeguarding Lead.
• Maintain accurate and up-to-date member and project records using Salesforce.
• Manage program budget in collaboration with Senior Leadership and Finance Director, monitoring income, expenditure, and financial reporting to the Board of Trustees.
• Supervise the use of Salesforce database, ensuring data accuracy, integration with KLS’ systems, and compliance with data protection regulations.

Safeguarding:

• Embed safeguarding best practices across the program team, ensuring appropriate management and recording of safeguarding concerns.

Skills and Experience:

• Extensive leadership experience in strategic development of services for refugee communities, emphasizing education access, justice, and community integration.
• Proven ability in service planning and delivery for vulnerable groups, with a focus on children and young people.
• In-depth knowledge of refugee community issues, education rights, and barriers to access.
• Expertise in safeguarding, health & safety, and advocacy support.
• Track record in strategic resource management and stakeholder relationship building.
• Strong analytical, communication, and influencing skills.
• Financial acumen in program costing and budget management.
• Problem-solving and strategic planning capabilities with a creative approach.
• Commitment to diversity, inclusion, and social justice.

Personal Qualities:

• Self-motivated with effective leadership and a proactive attitude.
• Resilient, adaptable, and results-driven.
• Collaborative with high integrity and attention to detail.
• Passionate about social justice and education advocacy.
• Outstanding interpersonal and communication skills.
• Committed to KLS’ values and mission.

We are looking for a visionary, solutions-oriented leader with a knack for creating comprehensive, client-centric programs. If you excel in communication, stakeholder engagement, and driving growth, this role is perfect for you.

Dates

Closing Date for Applications:  21st July 2024

Interview Date: TBC End of July

Specialist Caseworker Violence and Exploitation

Location: London / Agile working
Contract: permanent, subject to funding
Hours: 32 hours over a 4 day week)
Starting salary: £27,445 rising to £33,220

As Safer London enters a dynamic new stage of development looking at the next phase of its organisational strategy, we have an exciting opportunity for a motivated and experienced individual to join our dedicated team of practitioners. We are currently seeking a Specialist Caseworker Violence and Exploitation to work alongside those young Londoners affected by violence and exploitation.

About you:

Do you have the expertise and knowledge to support young Londoners impacted by violence and exploitation? Do you have an understanding and curiosity about the diverse experiences and challenges young Londoners face? Are you committed to social justice, equity, and inclusion? Are you resilient? If yes, then you could be who we are looking for.

About us:

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families, and peers in the places where they spend their time, we can create a safer London not just for them but for everyone.

About the role:

In this impactful role, you will cultivate strong trusting relationships with young Londoners, offering personalised support on a one-to-one basis. Your responsibilities will encompass a diverse range of direct support and advocacy, with a focus on safeguarding and the wellbeing of young Londoners affected by violence and exploitation.

What we offer:

Safer London continually reviews its pay and offers a competitive benefits package to all employees, including the following benefits:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working: flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces).
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- New modern offices.
- A contributory Pension Scheme.
- Enhanced family leave.
- Reduced caseloads compared to statutory services.
- Interest-free Season Ticket Loans.
- Cycle to Work Scheme.
- Free access to a confidential 24/7 helpline service with a specialist range of support and information.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of learning courses.
- Initial Annual Leave allowance of 28 days’ holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro rata entitlement. From April 1st, the annual leave benefit will be pro rata in line with a 32-hour working week.

Additional Information:

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidate.

We encourage people from all sections of our community to apply for jobs with us. We particularly welcome disabled, male and LGBTQIA+ applicants because these communities are currently under-represented in our workforce. We know that to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Sound good? Here’s how to apply:

To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time. Interviews will take place in person in Central London.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

We look forward to hearing from you.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.  

Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.   

You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.  

This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.  

We are a national breast cancer charity focussed entirely on breast cancer prevention:

• We fund scientific research into environmental and chemical links to breast cancer 

• We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease

• We campaign for policies that protect people’s health and promote the prevention of breast cancer.

We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you. 

About you: 

You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -

• Knowledge and experience of leading digital acquisition programs  

• Knowledge and experience of email marketing  

• Experience of working towards funding and donor engagement targets and tracking progress  

• Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.   

• Experience of monitoring and operating within agreed budgets.   

What we can offer:  

• Fully remote working. 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Competitive salary £30,560 - £36,608 PA (depending on experience) 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced employer pension contribution 4%, after 3 years service 5% and 6% after 5 years service 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• For full details see our benefits guide  (Downloadable from our website)

• All applicants must be based in the UK and have the Right to work in the UK 

Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!

About the role:

Floating Support Workers in the Westminster Service will be part of a large, dynamic team providing an effective and empowering service to vulnerable clients across a variety of tenures.

You will be responsible for delivering person-centred, psychologically informed support to a range of individuals, with varying needs, to enable them to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. The work you undertake will really make a difference to people’s lives.

All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic.

The Westminster Floating Support Service is funded by the Westminster Council to provide flexible housing related support in order to enable Clients to continue to live independently within their own home, regardless of tenure type. The service is delivered in a manner that is respectful of service user’s racial, cultural and/or religious backgrounds and respects individual dignity. The support provision operates as part of an overall network of support and care for clients working closely with other professionals involved in the support and care of the individual.

All staff are provided with continuous learning opportunities and SHP provide a comprehensive inhouse training programme.

About you:

• Understanding of how to support clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and/or understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• Able to evidence experience of delivering on the principles underlying a quality service, which is client-focused and with a proven ability to empower clients.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
• The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 14th July at midnight

Interview Date: w/c Monday 22nd July 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Specialist Caseworker Families

Location: London / Agile working
Contract: permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445 rising to £33,220

As Safer London enters a dynamic new stage of development looking at the next phase of its organisational strategy, we have an exciting opportunity for a motivated and experienced individual to join our dedicated team of practitioners. We are currently seeking a Specialist Caseworker Families to work alongside parents or carers whose children have been exposed to or are at risk of exploitation or violence.

About you:

Do you have the expertise and knowledge to support families of young Londoners who have been impacted by violence and exploitation? Do you have an understanding and curiosity about the diverse experiences and challenges young Londoners and their families face? Are you committed to social justice, equity, and inclusion? Are you resilient? If yes, then you could be who we are looking for.

About us:

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families, and peers in the places where they spend their time, we can create a safer London not just for them but for everyone.

About the role:

In this impactful role, you will cultivate strong trusting relationships with parents and carers, offering personalised support on a one-to-one basis. Your responsibilities will encompass a diverse range of direct support and advocacy, with a focus on safeguarding and the wellbeing of parents and carers whose children are affected by violence and exploitation.

What we offer:

Safer London continually reviews its pay and offers a competitive benefits package to all employees, including the following benefits:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay
- Agile working: flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces)
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment
- New modern offices
- A contributory Pension Scheme
- Enhanced family leave
- Reduced caseloads compared to statutory services
- Interest-free Season Ticket Loans
- Cycle to Work Scheme
- Free access to a confidential 24/7 helpline service with a specialist range of support and information
- Death in Service Benefit
- Opportunities to develop and progress your career, including an extensive programme of learning courses
- Initial Annual Leave allowance of 28 days’ holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro rata entitlement. From April 1st, the annual leave benefit will be pro rata in line with a 32-hour working week

Additional Information:

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidate.

We encourage people from all sections of our community to apply for jobs with us. We particularly welcome disabled, male and LGBTQIA+ applicants because these communities are currently under-represented in our workforce. We know that to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Sound good? Here’s how to apply:

To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete the online application form, please find our contact information in the attached Job Pack.

We look forward to hearing from you.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Our objective is to achieve exceptional customer engagement, foster intimacy, drive website traffic, and increase revenue through strategic utilisation of the social media marketing roadmap. 

The ideal candidate should possess a comprehensive understanding of various social media platforms and how to optimise content for maximum engagement. 

Your expertise in social media marketing will be essential in achieving our goals and establishing strong brand connections. 

Key Role

• Create marketing and social media campaigns and strategies, including planning content creation, implementation schedules and paid advertising.
• Create and distribute engaging written or graphic content in form of email marketing, web pages, blog content and social media messages.
• Support with development and monitoring of brand guidelines and key messages.
• Grow and expands social media presence into new social media platforms, plus increase presence on existing platforms including Facebook, Twitter, LinkedIn and Instagram.
• Analysing and reporting on digital communications KPIs and optimising campaigns to develop improvement plans where needed.

To excel in this role, you need professional experience in communications and marketing, media development, digital marketing or fundraising, websites, email marketing, and social media. Experience in the voluntary or statutory sector and a knack for networking and relationship-building would be great.

Requirements and skills

• Proven experience in social media marketing or as a digital media specialist
• Excellent consulting, writing, editing (photos, videos and text) presentation and communication skills.
• Adequate knowledge of web design, web development, experience of using content management systems and SEO
• Experience of writing and creating email campaigns using software
• Experience of website and social media analytics and the ability to produce reports that communicate the meaning behind the data with recommendations.  Positive attitude with good multitasking and organisational ability with a proactive mindset and great interpersonal skills.
• Ability to use initiative, think creatively and solve problems and work closely with the team.

Terms and Conditions 

Based: Remote

Annual Salary: c£29,000 

Probationary period: 3 months. 

Group personal pension plan: available on satisfactory completion of 3 months service. 

Life Assurance: up to four times annual salary. 

Holiday: 25 days annual leave plus public holidays. 

Application and interviews 

• Please apply by submitting your CV and Covering letter explaining why you feel you meet the vacancy criteria. 

• We do not have a specific closing date for this post but will assess applications as they arrive and arrange interviews as required on a rolling basis until we fill the vacancy.

• Interview questions will be provided in advance

Appointment will be subject to receipt of satisfactory references and a basic DBS check. Further information regarding the Fishermen’s Mission can be obtained from our website. Find us on Twitter (@thefishmish) and Facebook 

Could you be our new Brand & Marketing Manager?

We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.

From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.

Main Responsibilities

• Marketing outreach and project management
• Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
• Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
• End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
• Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
• Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
• Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
• Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
• Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation. 

Brand Management

• Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
• Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
• Grow and manage our database of brand and marketing assets and materials.
• Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector. 

Team Management & Administration

• Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
• Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
• Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
• Effective reporting as required in line with agreed objectives and KPIs.
• Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR. 

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
• Excellent copywriting and editorial skills across multimedia channels.
• Experience of processing and turning complex information into compelling and relevant stories and content.
• Strong demonstrable experience of brand management and delivering strategic brand projects.
• A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
• A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
• Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
• Experience of managing and motivating a team.
• Ability to show empathy for the children, young people and families we support.
• Curious, creative and innovative, unafraid to challenge the status quo.
• Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things. 

Desirable

• Project management experience.
• Graphic design experience.
• Experience in a similar environment.
• Understanding of child bereavement.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: 12th July at 5pm 

Interview date: 26th July 

Interview location: Zoom

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date. 

We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver. 

Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.

Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.

If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.

Are you passionate about improving the wellbeing of older adults and making a real impact in your community?

Join us at St. Hilda’s East as our Over 50’s Feeling Good Programme Coordinator! You’ll lead a fantastic programme full of activities and events that boost the mental and physical health of people over 50 in Tower Hamlets. If you’re dynamic, creative, and ready to make a difference, we’d love to hear from you.

Our Feeling Good Coordinator will lead and expand this programme, improving service delivery, broadening its scope, and increasing community impact. The Coordinator will work closely with service users to ensure co-production is central to the programme, support and mentor facilitators and volunteers, and collaborate with the Head of Programme Development on strategic planning.

What you will be working on

• Co-Designing the programme: Work with our service users to create a fun and diverse range of activities
• Managing and developing the programme:  Ensure everything runs smoothly, monitor, evaluate and make improvements where needed
• Building partnerships: Develop and nurture relationships with local organizations and partners
• Promoting the programme: Get the word out about our activities and bring in new participants
• Leading the team: Support and guide our small, amazing team of Feeling Good workers and volunteers

This job is for you if you:

• Have experience in managing projects in the charity sector
• Are skilled and experience in monitoring, evaluation and impact reporting
• Are committed to making a positive difference in the lives of local older people
• Enjoy working in a vibrant and diverse community

How to Apply:

Visit our website for the Job Description and full Person Specification and instructions on how to apply.

Closing date for applications: Tuesday 2nd July 2024

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Manager role 

Due to the expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.

You will be managing and developing skills and employability programmes designed in partnership with industry. With support, from your team and colleagues, you will ensure TTF educational programmes are successfully delivered from conception to evaluation. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions.

What you will be doing

• Management of multiple projects and events
• Team management (experience of line managing direct reports)
• Use systems and administrative processes
• Building exceptional relationships with partners, teachers and volunteers
• Evaluation and reporting

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. 

Job details

• £35,000 salary (pro-rata for part time)
• Full or part time opportunity (min 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

The post holder will lead on the hospital discharge work, regularly working out of St Georges hospital alongside the discharge team and hospital social care teams, providing information and support to Carers navigating the hospital discharge process.   

Become a key player in our ambitious social enterprise which helps parents progress their careers and ultimately address gender equality in senior leadership.

Enjoy the benefits of a fully flexible, remote role within a fast-paced, inclusive and forward-thinking organisation.

Salary:  £28,000 Full-time equivalent

Contract:  2.5 days per week, permanent, open to any form of flexible and
                     remote working (e.g., term-time only contract, job share, etc.).

Location:  Remote, any UK location. You will be joining us for meetings in
                     London approximately once every two months (travel paid).

The job in a sentence

You will help grow applications to our award-winning Leaders Plus Fellowship programme by supporting our Digital Marketing Coordinator in effective marketing.

Job purpose

Are you passionate about helping leaders with young children advance to senior leadership roles whilst being present with their children? Are you an excellent comms all-rounder who enjoys working in a fast-paced environment, can repurpose content and doesn’t mind getting stuck into data management? If so, we want you on our team!

We are seeking a dynamic and highly organised Digital Marketing Executive who enjoys working collaboratively and getting stuff done. 

Apply: Cover letter (max 1 page) and CV (max 2 pages) outlining how you fulfil the key requirements of the role and answering the following two questions:

• What attracted you to apply for this role?

• What top 5 successes do you bring where you could apply the learning to this role?

Please include the following with your application:

• A piece of writing you have produced for the web.

• A social media post you have created.

• Any additional skills, such as technical expertise or video editing experience. Feel free to include the type of platforms you have been working with e.g. Mailchimp.

Closing date:      15 July midnight 

Interviews:          22 and 23 July

Ideal start:          As soon as possible but we can wait for the right candidate

Questions to:   Our central office e-mail address which can be found via our website. 

We welcome applications to this Digital Marketing Executive role from all interested candidates regardless of gender, race, sexual orientation, disability, or family circumstances. We particularly welcome applications from colleagues currently underrepresented in our team including those who identify as from a minority group. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

What we do

Leaders Plus is an award-winning social enterprise dedicated to supporting leaders with babies and young children to progress in their leadership careers. Our flagship intervention is a 9-month award-winning Fellowship Programme for working parents which leads to promotion and therefore gender equality at the top. 

Our social enterprise is at a crucial stage of growth, having grown steeply over the past years and this role will be critical in helping us to scale further. You will join a small team consisting of our CEO & Founder, our Programme Officer and Programme Coordinator who deliver the programme, a Digital Marketing Officer and an Executive Assistant, and a team of 6 freelancers who deliver our programmes and yourself. We value making a difference, excelling at work and enjoying our time off – at the moment we all work part-time and at the moment we are all off on Fridays. 

Key Responsibilities

Things you will lead on as Digital Marketing Executive include:

Website Management: Keep our website updated to attract inquiries from employers and parents who are committed to gender equality and want to join our Fellowship.

Social Media: Schedule content on LinkedIn, Twitter/X, and Instagram. Engage with our community and key contacts to spread our mission.

Content Repurposing: Support with writing and adjusting copy that resonates with our audience, focusing on their needs and our mission.

Email Marketing: Manage and update our email lists on Mailchimp and our CRM system, ensuring our message reaches those who care about gender equality.

Showcase impact: Support with conducting research and or recording case studies or testimonials. 

Outreach and PR: Ask other organisations and senior leaders to support our work and share what we do. 

Podcast administration: Help produce the podcast, including asset creation e.g. socials, liaising with guests but not editing the podcast.

Team Support: Assist with research and support our communications team in various tasks to further our mission.

This role reports into the Digital Marketing Coordinator.

Questions about becoming our Digital Marketing Executive? 

We’d love to hear from you. Get in touch via our central office e-mail address which can be found via our website. 
 

We would love to meet:
(Please do apply even if you don‘t fulfil all criteria – some of our strongest applications in the past have been from surprise candidates!)

• You have experience in email marketing, social media content creation.

• You are highly organised and self-motivated, able to prioritise and juggle a varied and fast-paced workload. We know that when we ask you to do something, you get it done quickly or communicate proactively if priorities need to shift!

• You are extremely results-oriented and keep your focus on how many people apply to the programme (which is critical to how many people we can help get to senior leadership). You always ensure that you spend your time on tasks that get employers to work with us or get individuals to apply.

• You are resourceful and able to repurpose content in a way that is useful to employers and working parents. 

• You take initiative and seize opportunities to achieve team goals. We know that when you are clear on our team goals, you will help us achieve those without us telling you every detail of what you need to do.

• You write good emails and can write solid content. We can tell you loosely what we want to communicate and you’ll write something which is clear and focused on the needs of the audience.

• You bring data management and technical communication skills. Because you own your work, we can let you get on with the job and you’ll remind us what needs to get done - we don’t need to follow up with you!

• You thrive in a dynamic environment and enjoy juggling things on multiple fronts. We know you are in control of your workload and will get things done, or otherwise let us know if we need to drop or change things. 

• With a flexible and ‘can do’ approach. Things change quickly here and you aren’t fazed by that!

• You are good at managing upwards and working with a remote team. You tell us what you need from us and remind us when we forget! 

• You are a team player committed to working collaboratively to achieve results. We are all working for the same thing and we will shift what we do if necessary to support the team goal. You’ll ask for help if needed and offer that help, too. 

• You are excited to work in a small organisation and an entrepreneurial culture, willing to learn and get involved in activities outside of role remit when required

St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities. 

This is an exciting time to join the team, as we commemorate the Charity's 135th anniversary with a series of fundraising activities, campaigns and events. We are in a unique position in that we have strong, continuing links with our founders, the Guild (alumnae) of Cheltenham Ladies' College together with the school’s parents, and pupils.

As Fundraising Lead (Corporates & Individuals) you will play a vital role in securing support from corporates, local businesses and individuals to help our charity to continue to thrive for a further 135 years!

The role can be worked flexibly over 22.5 hours per week with opportunities to work from home as well as our friendly offices in Shoreditch, London. 25 days holiday and bank holidays (pro rata) plus a pension scheme.

What you will be working on:

• Identifying new funding opportunities through horizon scanning and prospect research
• Engaging with supporters to develop sponsorship opportunities, in-kind donations and encouraging them to carry out their own fundraising activities on our behalf
• Developing the relationship between St Hilda’s East and Cheltenham Ladies' College
• Developing diverse opportunities for individual giving and ensuring outstanding donor stewardship
• Contributing to the development of strategies to generate income from diverse sources
• Developing case for support messaging and writing impact reports

 This job is for you, if ...

• You have 2 years’ experience in charitable fundraising with responsibility for attracting diverse income streams
• Previous success in securing financial support from corporates and through individual giving
• Excellent interpersonal and presentation skills
• The ability to write eloquently and succinctly with meticulous attention to detail
• The ability to work positively as part of team
• You want to use your expertise for the benefit of a thriving community based organisation

 How to Apply:

Visit our website for instructions on how to apply.

Closing date for applications: Tuesday 2nd July 2024

Interview date: Monday 15th July 2024

 Our Recruitment Policy

St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.