Social Work Jobs in City Of London, England

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances:

1. Complete Initial Assessments utilising all client channels.
2. Inform clients of the scope, purpose, and limitations of the service.
3. Contacting referrals made into our service to complete an Initial Assessment.
4. Researching and exploring options and implications so that those accessing our service can make informed decisions
5. Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing
6. Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels
7. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder

To maintain detailed case records

1. Ensuring that all work meets all auditing and quality standards and the requirements of the funder
2. Ensuring all case records are written up after each interaction or in a timely manner as appropriate

Keep up to date with legislation, policies and procedures and undertake appropriate training

1. Ensuring you complete a minimum of 16 hours/equivalent of technical debt advice CPD accredited training or qualifying activity and maintaining an up-to-date record of all training sessions

 Contribute to team

1. Work to an agreed work-plan, meeting targets and milestones
2. Prioritise and manage your own workload
3. Be an active member of the team, identifying opportunities for your own development
4. Compliance with Toynbee Hall policies and procedures, including health and safety
5. Demonstrate financial efficiency and value for money throughout work
6. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
7. Collaborate with other team members and departments to resolve complex customer issues.

Other

1. Travel across London as required, and occasionally the UK
2. Undertake additional tasks as defined by Director of Advice Services
3. Hold workshops
4. Promote and attend at events

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

We are recruiting for a Senior Project Support Officer on a 6 month FTC for an independent charity You will be part of the Procurement and Programme Management Directorate . The role will be responsible for allocated projects and activities to support the delivery of charity's strategy. The post holder will work in a matrix way across the charity to support colleagues on the effective delivery and governance .

Hybrid working

The Role
effectively manage allocated projects from initiation through to closure, working closely and cooperatively with sponsors and workstream leads, in accordance with agreed governance procedures
Support the application of effective project management methodologies and the collation of reporting/management information
Work closely with functions and teams to ensure effective involvement of people with Lived
Experience, developing wide range of opportunities and ensuring these are inclusive and accessible
Accountable for delivering support to the Lived Experience Council, working with the Chief Officers and Company Secretary, as instructed by the Programme Manager/Involvement Lead, to manage interaction with the Board of Trustees and Committees
Building and managing a pool of Lived Experience contributors, ensuring excellent customer care, and developing resources and communications to support individuals in activities
Manage and develop the processes and infrastructure to support involvement (inc. data, expenses, documentation) ensuring compliance standards are met

The Candidate
Project Management qualification e.g. Prince2, or Agil
Understanding of project management methodology and experience of providing support to project teams/Programmes/Project
Experience of producing/maintaining excellent project documentation in a fast paced working environment, keeping accurate records of all activities and related data
Experience of working with volunteers/lived experience communities and good relationship management skills
Experience of organisational/charity governance and monitoring and assurance
Experience of working with multidisciplinary teams at varying levels of seniority, including the experience of effectively supporting senior
managers
Experience in delivering projects to quality, time and budget requirements
Experience of developing engaging communications to encourage people to get involved in activities, supporting the demonstration of activities impact.
Experience of introducing project management methodologies to inexperienced teams and individuals
Experience of developing and implementing business processes
Experience of using CRM systems.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Our client is a Grant making foundation supported by an international corporation which funds work that directly or indirectly supports children and families living in deprivation, enabling them to escape cycles of poverty and reach their potential in life. They work all over the world in around 77 countries.

We are pleased to be working with the foundation to recruit an accomplished and capable Operations Manager to join its team.

This role will provide high quality administrative and operational support to the foundation leadership team, in order to support and improve operational efficiency and effectiveness. This role will also be responsible for engaging employees of the wider corporate group in the charitable activities of the foundation.      

The successful candidate will have substantial experience in operational management, ideally (but not essentially) in the charity or not-for-profit sector. Grant making experience and Salesforce database knowledge will be particularly advantageous. This person will be highly organised and adaptable with the ability to use logic and initiative in providing strategic solutions across the breadth of the work of the foundation. Experience of servicing committees and organising and minuting high level meetings will also be very important for success in this role. Finally, an appreciation of the charitable work of the organisation across the world will be very valuable.       

We are pleased to be working with the Carers Trust who are looking for a Fundraising Manager (Trusts, statutory & Lottery). The Carers Trust work to transform the lives of unpaid carers through their innovative programme work, influencing policy, undertaking research and providing specialist resources for professionals.

As a Trust and Foundations Manager you will produce high impact propositions, co-create transformational partnerships with prospective funders and provide best-in-class supporter stewardship. This role would suit someone who is looking to build on their experience managing high-value relationships with trusts and foundations, as well as their stakeholder management and networking skills.

We are looking for someone with a methodical & creative approach, identifying funding options and working with colleagues from across the organisation. 

To be successful in the role of Trust and Foundations Manager you will need: 
 

• Experience in securing funding from trusts, statutory or lottery funders, ideally six-figure
• Experience conducting research into trusts, statutory and lottery prospects
• Strong writing and communication skills

Salary: £41,000 - £43,000
Contract: Permanent – full or part time will be considered 
Location: London preferred, but they also have offices in Glasgow and Edinburgh– hybrid (1 day per week in the office) 

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

· Location: Home-based/Remote. Must be based in the UK, Germany, France or Spain

· Travel required: 25 days / year (approx.)

Please, send your CV and cover letter at recruitment @ mpeurope. org.  Applications without a cover letter will be rejected.

As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement team at Myeloma Patients Europe. Under the Department Head and MPE Leadership Team, you will oversee the following projects and activities:

European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 50%)

MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates (https:// navigator.mpeurope. org/en). This role will be responsible for the management, improvement, and promotion of this core MPE programme, including:

• Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
• Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
• Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues 
• Oversee implementation of translated materials in multiple languages
• Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
• Manage website news and content

Patient Education Management (Approximately 40%)

A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop an educational plan and develop and deliver resources including:

• Perform efficient scientific watch (monitoring advancements in research and clinical development)
• In coordination with the Head of Medical Education and Scientific Engagement, as well as other department Heads (Patient Research, Access and Policy, Communication, Capacity Building and Advocacy), develop and prioritise a patient educational plan based on member and patient needs, scientific advances and cross-department projects
• Research, write, and develop patient education materials including factsheets, Q&As, webinars, infographics, news stories and social media content related to clinical and scientific updates
• Attending (in person or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication department
• Manage the execution of educational materials from conception to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, proofreaders etc.)

Patient and member support (Approximately 5%)

• Answer medical and scientific inquiries from patients, carers and MPE members
• Seek information by liaising with appropriate stakeholders (industry, academia, MPE Medical Advisory Committee)
• Build good relationships with MPE’s members

Other 5%  -  staff meetings, annual events, support the rest of the team with clinical and scientific information.

About you

Essential

• A Bachelor’s or a Master’ s degree in a relevant scientific field
• Minimum of four years of relevant experience
• Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
• Ability to understand, read and process complex scientific information (from clinical trials, scientific papers etc)
• Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
• Demonstrable project management experience
• Excellent level of both written and spoken English
• Excellent communication and presentation skills
• Ability to work independently on assigned tasks and take appropriate initiatives
• Confidence in representing an organisation in meetings with external stakeholders at all levels
• Good networking abilities
• Rigorous work methods and high attention to detail
• Willingness to learn and curiosity
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Desirable

• Knowledge of clinical development and how drugs are brought to market for patients
• Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
• Experience of working in a non-profit organisation
• Experience of working in European patient advocacy and/or with patients and their families
• Advanced degree (PhD) in a relevant topic
• Experience with data management

We offer:

• A permanent position with flexible hours in a remote setting
• An exciting position in a European non-profit organisation in the emerging fields of patient-centered healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
• An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities

About MPE

Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 10+ staff members runs remotely the day to day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.

MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:

• Collaborating on projects to the benefit of the myeloma community
• Exchanging information and best practice
• Developing existing patient groups and encouraging and facilitating the setting up of new groups
• Helping to shape appropriate health-related policies and initiatives on a European and national level
• Ensuring patients across Europe receive timely access to new treatment
• Stimulating and promoting patient-centred research and clinical trials
• Developing a strong evidence base for the needs and wants of patients and their role in research
• Providing information, educational and outreach programmes to member groups

Learn more about our programmes: https:// www. mpeurope. org/  

If you wish to apply, or have any questions, please send an email to recruitment @ mpeurope. org.

The deadline for applications is July 19th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.

We are recruiting for a Programme Manager on a 12 month FTC for an independent charity. The role will be responsible for allocated programmes to support the effective delivery and governance of the charitys Strategy and in-year Annual Plan. The post holder will play a key role in supporting complex programmes and reporting relating to Restricted Funds

Hybrid working and start date September 2024

The Role
Ensure the meaningful engagement and involvement of people with Lived Experience across the originations work
Lead the coordination of the charitys Lived Experience Council, ensuring members are well supported and related policies and procedures are implemented and maintained
Lead the coordination of and reporting on Restricted Funds to external bodies, working closely with the Finance team
Deliver transparent and accurate reporting on programmes
Maintain/oversee the delivery of accurate programme Control Logs
Ensure continuous improvement in planning and performance at the charity and ensure tools and templates meet the correct needs and are embedded into delivery
Accountable for ensuring programme plans consider the required governance gateways and suitable lead times for the any procurement and engagement activities
Liaise with the finance team to provide accurate reporting on programme budgets Programme Boards, the Senior Leadership team, Committees and external partners
Plan, deliver and facilitate a variety of workshops drawing on a range of tools and techniques suitable for the specific audience/situation
Effectively engage programme and project teams, ensuring deadlines are met and quality
maintained

The Candidate
Extensive experience of working in a complex and varied scale project management environment
Successful change management experience, with a proven track record and demonstrated ability of working collaboratively with a variety of levels to deliver
Proven experience of developing and delivering involvement programmes/involving people with Lived Experience in strategy, planning and governance
Experience of supporting volunteers (e.g. training and induction)
Experience of facilitating workshops across multi-disciplinary teams
Management of project budgets
PRINCE2 Agile Practitioner and/or experience
Experience of working with multidisciplinary teams at varying levels of seniority
Experience of supervising work or staff working

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

StandOut Coach (based in prison)

As a StandOut Coach, you will be attached to one of the three London male prisons we partner with but can expect to work in all of them. You will work alongside a Lead Coach to deliver the StandOut Programme. The programme is delivered in two parts: first an intensive group course in prison, followed by ongoing support of participants whilst they wait for release, through one-to-one coaching and workshops.

You will be key to StandOut’s unique through-the-gate approach, supporting men as they prepare for release and working closely with the Community Team as they support people to find the stability they need to realise their potential, achieve their goals and rebuild their lives after prison. 

This role would be ideal for someone with a good understanding of the challenges faced by those caught up in the criminal justice system, gained either working in prison, through personal experience or by a range of work outside prison.

To learn more about the opportunity and to download an application pack please visit our website.

We are currently recruiting for both prison based coaches and coaches based in the community. Please see our website to learn more about both opportunities.

Are you a commications officer looking for your next challenge?

Respect is a pioneering UK domestic abuse charity, leading the development of safe, effective work with perpetrators, with young people who are abusive and with male victims.  We are looking for a Communications Officer to increase our public profile and support our digital marketing and communications. 

Respect supports frontline organisations across the UK, so that together we can end domestic abuse. 

Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice;  we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen. 

Respect are recruiting for a Communications Officer that sits within our Influence function. Respect has seen rapid growth over the last few years, our staff team runs a range of projects and core activities and have ambitious plans for further growth and influence.  The Communications Officer role is focused on supporting Respect’s communications across our projects and externally and is based within the Influence team.

With a General Election taking place on 4 July we are lined up to influence the incoming government.  Respect’s manifesto Stopping Domestic Abuse sets out our asks and we are pleased to note the commitments in the Labour manifesto which states:  “For too long, violence against women and girls has been ignored.  Our landmark mission to halve violence against women and girls in a decade will require a national effort.  We will use every government tool available to target perpetrators and address the root causes of abuse and violence”. 

I hope that you will be interested in joining us at an exciting time to help deliver our strategy Stopping the Harm, and create a world where everyone is free from domestic abuse. 

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups on our staff team: 

• Black and minoritised people 

• Disabled people 

We always welcome and support applications from those who have personal experience of domestic abuse. 

For further information please visit our website. 

Respect is seeking a Fundraising Manager to develop and deliver a fundraising strategy in-line with Respect’s five-year strategy, Stopping the Harm. This is a new role, which will be positioned within the Influence team, with some administrative support from the Operations team.

We are delighted to have been able to create this post to help Respect to secure the funding it needs to deliver on our strategy. As all fundraisers will be aware, the current landscape for attracting core and unrestricted funding has been challenging.

Respect has been through a period of growth and we have, as part of that process, identified that we need to diversify our funding streams. Alongside traditional trusts and foundations, we want to speak to corporate organisations and others with an interest in ending domestic abuse through addressing its perpetration. You will therefore be playing a critical role, working with the support of the Executive Leadership Team and a wider Practice Development Team that are also working to secure funds to help us to deliver an exciting programme comprising our Centre for Excellence and Influence for Systemic Change, the two pillars of our strategy.

With a new government expected this summer, we are at a pivotal point in our influencing work. To this end, our new Fundraising Manager will work towards introducing innovative approaches to diversifying income streams through effective framing and storytelling to illustrate the importance of addressing domestic abuse at its root cause, the perpetrator.

I hope that you will be interested in joining us at an exciting time to help deliver on our mission to deliver our strategy and create a world where everyone is free from domestic abuse

Are you looking for the next role in your fundraising career? We are excited to be working with St Giles Trust who are searching for a Fundraising Manager to join their ambitious team.  This is a passionate organisation working to support people held back by poverty, unemployment, homelessness, exploitation, abuse and the criminal justice system, to build a positive future.

As Fundraising Manager, you will work across the fundraising teams to manage and grow existing successful income streams and develop and refine processes of operation for the database and fundraising systems. You will directly line manage a team of two and use your mixed fundraising experience to implement and develop collaboratively to maximise potential in Individual Giving, Challenge Events and Community Fundraising.

An incredibly supportive team, this role has the potential for professional development for the right candidate. With 60% of the workforce having lived experience, it is an amazingly committed and passionate working environment.

To be an excellent Fundraising Manager, you will need:

• Experience of generating income for a charity, ideally with experience across a couple of income streams
• Some experience in trusts or grants fundraising
• Some line management or mentoring experience

Salary: £ 37,000 - £ 45,000
Contract: Permanent Full time
Location: Hybrid – London (2 days in office)
Closing date: ASAP
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
 

We are recruiting for Project Support Officer for a FTC for 12 months for an independent charity. Working in the Procurement and Programme Management Office, the Project Support Officer role will provide administrative support to the delivery of the charity's portfolio of programme and projects and business operations activity

Hybrid working

The Role
The Project Support Officer will provide administrative support to the charitys portfolio of programs and projects.
You will assist in the coordination of internal and external programs, applying effective project management methodologies.
The role involves supporting the commissioning process, including the creation of business cases and assessment of bids.
The Project Support Officer will also be responsible for contract management and evaluation of externally commissioned activities.
They will facilitate the involvement of people with Lived Experience of Gambling Harms in shaping the organisations work.
Secretariat support will be provided to advisory panels, program boards, and steering groups.
The role includes organising and delivering events, seminars, and workshops.
You will ill develop and maintain relationships with delivery partners and external stakeholders.

The Candidate
The essential knowledge and experience required for the role include understanding project management methodology, producing project documentation, providing customer care, and setting up processes.
The required skills and abilities include the ability to work on multiple projects, excellent IT skills, effective communication, and the ability to build strong relationships.
Desirable qualifications include PRINCE2, Agile Project Management, and Managing Successful Programmes.
General requirements include a commitment to continuous professional development, adherence to equal opportunities and diversity, and eligibility to work in the UK.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Would you like to join RBL’s influential Campaigns, Policy and Research team as our Research Manager?

We are looking for a Research Manager to lead design and delivery of RBL’s research into the needs and experiences of the armed forces community.

Reporting into our Head of Policy & Research, this role will see you work with colleagues and the sector to ensure the best possible evidence is used to inform future policy, campaigns, and service delivery. You will design and deliver a research strategy which maximises impact and value for money, and ensures RBL is at the forefront of research into the needs and experiences of the armed forces community.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who are serving or have served to keep us safe and protect our way of life.

Key responsibilities will include:

· Design and deliver a range of research and analysis activities, making use of a range of qualitative and quantitative methods

· Develop project briefs and specifications for commissioned research and evaluation

· Ensure the views and insights of RBL and our beneficiaries are represented in research happening across the sector

· Ensure robust research findings are used to inform RBL’s policy positions and campaigns

· Line manage the Research Officer, enabling them to develop skills and experiences to maximise their impact in their role

· Establish a strong network of research professionals and decision-makers in the Armed Forces sector and beyond, to ensure we can learn from latest findings and innovation, share our work, and maximise opportunities for collaboration

At RBL, we support our people and their wellbeing with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.

Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: Friday 5th July 2024

Interview Date(s):  Virtual Interviews to be held Monday 22nd and Tuesday 23rd July 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

This role will support the delivery of our ambitious policy influencing programme, helping to implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK. The Public Affairs Officer will be responsible for planning, delivering and monitoring public affairs activity with a particular focus on the UK Parliament. This will include a focus on engaging with parliamentarians and policy influencers who are part of Christian communities.

Role responsibilities

· Planning and delivering impactful public affairs activity: Supporting the development and delivery of public affairs plans for key projects, including high profile policy influencing campaigns, and planning and delivering engaging events in Parliament and at party conferences.

· Build support for the Trussell Trust’s policy influencing goals among UK parliamentarians and policy influencers who are part of Christian communities: Working closely with the Church Engagement team to identify opportunities to engage key audiences and effectively communicate our policy asks and strategic goal to end the need for food banks.

· Supporting a strategic approach to public affairs activity: Making effective use of public affairs systems and processes, including stakeholder mapping and horizon scanning for opportunities to engage, mobilise and work with key audiences, including UK Parliamentarians, UK Government Ministers and advisers, and assessing their impact.

· Building and managing strong relationships with key external stakeholders: Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions, particularly in the UK Parliament and with faith-based organisations.

· Working closely across the wider organisation to support our policy influencing aims: Supporting key stakeholders across the Trussell Trust to plan, deliver and participate in the Trussell Trust’s policy influencing work, including senior leaders, people with lived experience of poverty and food bank staff and volunteers.

· Building awareness of our public affairs activity and impact across the Trussell Trust: Providing accessible and engaging updates and insights from the UK Parliament and Government relating to key policy areas and helping ensure alignment with public affairs activity across the UK’s nations and regions.

Person Specification

Technical skills and minimum knowledge:

· Experience of working or volunteering in a political, public affairs or policy environment

· Knowledge of the machinery and structure of government and the UK Parliament including knowledge of faith-based structures and groupings within Parliament

· Experience of successfully delivering impactful public affairs or campaigns activity to engage UK Parliamentarians including those who are part of Christian communities

· An effective and confident communicator (written and verbal) with strong stakeholder relationship management skills 

· Experience of delivering events and projects, using project management processes to meet agreed objectives and deadlines

· Self-sufficient use of I.T., including proficiency in Word, Excel, PowerPoint, and cloud-based software, such as Salesforce.

Behaviours and competencies:

· Works collaboratively across teams and organisations, managing challenges in a constructive manner

· Balances competing priorities and work to tight deadlines

· Demonstrates a commitment to the values of the Trussell Trust 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

· Role models inclusive behaviours, values and leadership

Are you an experienced Programme Manager ready to take on new challenges and join our skilled and innovative Transformation team supporting work to help make a positive impact in the lives of our beneficiaries?

With a growing number of strategic programmes, our Transformation Management Office (TMO) has recently embarked on a journey to expand as a function. We are seeking an experienced Programme Manager with proven track record in Programme Management, expectational leadership skills and a passion for delivering results.  

Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity, to provide expertise in project, programme and change management. 

Our strategy has teamwork at its heart. We want someone keen to become an integral part of the delivery and get out there to understand the RBL and make a difference to the lives of those who have served, and currently serve, to keep us safe and protect our way of life.

The successful Programme Manager should be proficient and highly motivated to help shape and execute strategic initiatives, foster cross-functional collaboration, and drive successful project outcomes. Working with an experienced team you will be reporting into the Transformation Cluster Leader. 

Some of the key areas of responsibility are as follows: 

· Develop and execute comprehensive Programme plans, outlining scope, goals and deliverables.

· Establish and maintain open and transparent communication channels, providing updates on progress, challenges, and milestones.

· Implement quality control measures to ensure Programme deliverables meet or exceed established standards.

· Conduct risk assessments to identify and mitigate against potential risks.

· Lead and motivate cross-functional teams, fostering collaborate and productive working environment.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing Date: 3rd July 2024

Interview Process: will consist of two stages, to be held virtually on dates to be confirmed.

First Stage: 1 hour assessment followed by 1 hour panel interview including competency and values based questions

Second Stage: A ‘meet the team’ session / panel interview

Successful candidates will be expected to visit our London Head Office ahead of start date to complete pre-employment screening.  

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.