Social Work Jobs in City Of London, England

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.

We are recruiting a policy officer to join our busy, supportive and high performing team. The current focus of this role is to support our analysis and influence of the national policy agenda on NHS funding and finances. This portfolio is one of the most high profile, broad and reactive areas of work in our organisation. In a given week you may be asked to do some of the following:

• Analyse a new piece of financial guidance for senior NHS leaders, and draft a briefing for members
• Devise a project plan, with support from the policy advisor, to gather insights from trust leaders on financial performance
• Write briefings for senior leaders at NHS Providers ahead of key stakeholder meetings, sometimes within tight deadlines
• Conduct research into a new policy area, and horizon-scan for upcoming milestones
• Collaborate with communications colleagues to draft a press release or blog about the financial and operational challenges facing trusts
• Organise logistics for a roundtable between our members and NHS England

Background knowledge of the NHS would be advantageous but is not essential for success in this role. The key requirements are set out in the person specification below, but particularly:

• to have an appreciation of the policy implications of the portfolio and interest in learning about the detail of these
• ability to organise your workload (with support from the policy advisor)
• strong written and verbal communication skills
• ability to build effective working relationships both within and, where appropriate, outside the organisation.

The role will be of interest to all applicants who wish to broaden their experience of health policy and develop their understanding of the NHS.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

Key terms and conditions

Salary: £31,605

Contract type: 12 months with the possibility of extension

Hours: Full time - 35 hours per week

Holidays: 25 days plus bank holidays. Staff additionally get a day off on their birthday and our office is closed between Christmas and New Year.

Pension: Employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary.

Benefits: Cycle scheme, interest free travel card loan and Employee Access Programme

Line Manager: Head of Parliamentary Advocacy

Location: Results UK works hybridly with most staff coming into the office 2 days a week but other working patterns are possible. Our office is in Millbank Tower, London, SW1P 4QP.

Starting date: This role is available immediately.

About Results UK

Results’ mission is to work with others to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.​

Internationally, we work with Results organisations around the world, and in health we also work with partners in India, Kenya, Zambia and elsewhere through the international ACTION Global Health Advocacy Partnership. Results UK believes the building blocks of the end of poverty can be most simply articulated as “health, education, economic opportunities, and citizen voice”. These are the things that all people, wherever they live, need and have a right to.

Within these areas, we prioritise a small number of specific issues where we can have the most influence to achieve much needed development progress. Across all our issues, our aims are to mobilise resources, change policy, and create the public and political will that will bring about change.

Role description

Results has a long and successful history of engaging with UK parliamentarians around international development issues and providing them with the briefings and questions they need to raise these issues in parliament. As the Parliamentary Advocacy Officer for Education, you will lead our parliamentary work on education issues in line with our new strategy and commitment to equity. You will have a good understanding of how the UK Parliament works and how to engage parliamentarians in our issues. 

You will lead relationships with UK parliamentarians around global education, including providing the Secretariat for the APPG Global Education.

Key responsibilities

Parliamentary advocacy

● Working with the Head of Parliamentary Advocacy and others in the organisation to develop and implement a high impact and politically astute advocacy strategy for global education.

● Alongside the specific global education strategy, contribute to the development of Results’ overarching parliamentary advocacy strategy, working closely with the Head of Parliamentary Advocacy and other members of the team.

● Lead on the parliamentary work on global education for Results UK, by building and strengthening relationships with MPs and Peers that result in their championing the end of poverty, specifically the importance of global education, and building support for the key elements of strong national education systems.

● Provide the secretariat function to the All-Party Parliamentary Group (APPG) on Global Education. The APPG secretariat/coordinator function includes guiding the Group’s work programme and activities, arranging meetings and events, corresponding with the APPG Officers and Members, briefing MPs and Peers to ask questions or speak in parliamentary debates and representing the Group externally, for example with the FCDO, Global Partnership for Education, Education Cannot Wait and others.

● Lead the planning, delivery and evaluation of Parliamentary Delegations to other countries and advocacy tours to the UK, working with the relevant Policy Advocacy Officer and others in the Parliamentary Team.

● Work closely with the Grassroots Advocacy Team to ensure parliamentary and grassroots campaigning activity is coordinated and the greatest impact is achieved between the relationships our grassroots campaigners build with their local MPs, and the work led from the office to support MPs in Parliament.

● Ensure our parliamentary advocacy and relationships always remain non-partisan and cross-party, in line with our charitable aims and objectives.

Partners and coalitions

● Liaise with other global Results organisations, to coordinate our parliamentary advocacy at a global level.

● Work closely with civil society and other partner organisations and allies in the UK to coordinate parliamentary advocacy in the UK.

● Represent Results UK in global coalitions and consortia, such as Send My Friend to School (SMF), the FLN (Functional Literacy and Numeracy) Hub and others as agreed with the Head of Parliamentary Advocacy.

● Identify and develop new partnerships in line with our new strategy and our focus on equity.

Communications and media

● Where capacity allows, identify media opportunities and support media activity (including traditional and social media) related to global education.

● Contribute content to Results UK’s website, blog and social media to help achieve our organisational objectives and strengthen our brand presence.

● Publicise the APPG's activities, primarily through its website and twitter account.

● Represent Results at external meetings and events in relation to global education advocacy.

Organisational Development

● Carry out effective monitoring, evaluation and learning of your work, recording activity and outcomes that enables Results UK to measure its success, in addition to measuring the impact of your activities towards these outcomes.

● Be a key part of Results UK’s organisational development by participating in strategic discussions, evaluations, sharing your experience and ideas, and working flexibly to support other staff as required.

● Actively develop and support funding ideas to help appropriately expand Results UK’s portfolio in close collaboration with the Head of Parliamentary Advocacy and the Operations team.

● Build new and strengthen existing relationships with donors, external partners, and our advocacy targets.

● Together with the Senior Policy and Parliamentary Advocacy Officer for Education, be responsible for regular reporting to grant funders.

● Be flexible and undertake other tasks as required.

Person specification

This role is ideal for someone with public affairs or political advocacy experience, preferably in the UK, who understands the way that political decisions impact global poverty and wants to influence these decisions. A strong understanding of and passion for global education. Equally important is a proven ability to quickly gain an understanding of a complex new area and translate it into succinct, clear, achievable recommendations.

This post will provide excellent opportunities for leading parliamentary advocacy to deliver real change in funding and policy outcomes on global education and other issues; for building and deploying a strong understanding of key international development issues; and experience of working directly with UK parliamentarians and other actors across the international development sector.

Essential criteria

• At least one year of experience in a substantial parliamentary or public affairs role with demonstrable success in managing relationships with parliamentarians from different parties.
• Understanding of the UK Parliament (including the roles of MPs and Peers; the range of activity parliamentarians can undertake in parliament to influence Government policy; the role of APPGs; Select Committees).
• A good understanding of international development issues and in particular, the need for approaches based in equity and partnership.
• An ability to learn quickly about new development issues and clearly convey this information to others.
• An ability to write clearly and succinctly, for a range of audiences, from lengthy formal submissions to short articles or blogs.
• Experience in representing organisations, networking, and working in coalitions.
• Experience of event organisation.
• Excellent English writing skills with an ability to write clearly and succinctly for a range of audiences.
• Strong interpersonal skills, able to build rapport with people from different backgrounds and cultures.
• Good understanding of carrying out effective Monitoring, Evaluation, Accountability and Learning (MEAL), for advocacy work.

Desirable

• Experience working in international development.
• Experience of working with campaigners and advocates.
• Experience of working with the UK Foreign Commonwealth and Development Office (FCDO).
• Experience of managing activity budgets.
• Experience of planning and hosting online and in person advocacy events.
• Experience of media work.

Personal attributes

• A self-starter, who is highly organised with strong attention to detail and comfortable working with a high degree of autonomy.
• A commitment to anti-oppression and challenging your own thinking and biases.
• An ability to respond flexibly to changing priorities, and to stick to deadlines.
• A team player who enjoys supporting other team members towards common objectives.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Willingness and ability to travel within and outside the UK, as required.
• An interest in working collaboratively with global partners and learning from their experiences as well as sharing your own.

Why work for Results?

Like you, we're passionate about ending poverty. We’re a small, collaborative organisation that has a big impact. We just do advocacy - we don’t run programmes. The experience you gain with us sets you up for a career in international development. Here are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlines at the top of this document.

Work-life balance

• We offer flexible working so you can manage work around your own needs.
• Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.
• Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.
• We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.
• In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.
• All staff have the opportunity to join working groups outside of their work areas according to their interests. Our staff wellbeing team explores how we can improve our staff wellbeing  - most recently publishing a comprehensive guide - and reviews what we have done to date.

Anti-oppression

• We offer half a day’s anti-oppression learning leave each year
• As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get additional equipment where needed.
• We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.
• We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.

Partnerships

• Results UK hosts three other organisations working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.
• We are part of the ACTION global health partnership which brings together CSOs from around the world to share learning and coordinate advocacy.

Equality, Diversity and Inclusion

At Results UK, we believe in equality, diversity and inclusion, and that it should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.

As an organisation, we are aware of the underrepresentation of certain groups and communities in our sector. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.

We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.

How to apply

To apply for this job please submit a CV demonstrating your previous experience and answer the questions outlined below via our online application system. If you would like an informal discussion about the role or have any questions, please contact the hiring manager, Lucy Drescher.

Deadline for applications is midnight on Monday 1st July.

Interviews will be held during the week starting 8th July.

Shortlisting questions

You will be asked to answer the following questions as part of the application process:

• What motivates you about this role and working on global education?
• Working collaboratively is an essential part of this role. What do you think are the most important things for building and maintaining successful relationships with external colleagues?
• You are planning an event for the APPG Global Education. Describe the process you would go through to decide on the topic of the event and then set up the event with the members of the group.

All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work.

Engagement Lead Health Inequity

This is an exciting opportunity to work with those affected by stroke and those working in stroke, to focus on the health inequity that stroke survivors experience. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our leadership team in the South West – specifically Bath & North East Somerset.

This is a home based role and applications from individuals who are seeking flexible working options are welcomed.

Position: S11188 Engagement Lead Bath and North East Somerset Health Inequity project

Location: Homebased, Bath and North East Somerset with frequent travel within the Bath and North East Somerset area, however travel will be required outside of this area for team meetings or other work related meetings

Hours: Part-time, 14 hours per week (flexible working available)

Salary: Circa £17,512 per annum (FTE circa £43,700)

Contract: This is a fixed-term contract for 12 months. This project is a time limited piece of work.  We are initially recruiting for a 12-month period, with the possibility at the end to extend.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 July 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 1st 2nd and 6 August 2024

The Role

The project has recently been through the research and design phase and is now ready to implement a number of tests to address health inequities experienced by Stroke survivors following their stroke. The project exploration and design has taken a collaborative approach with our NHS colleagues, the Engagement Lead will continue with this approach.

Reporting to the Associate Director for the South West & Channel Islands, the Engagement Lead will:

· Lead and oversee the project tests, measuring the impact with an ability to adapt and flex as the project develops.

· Have responsibility for developing the project with a test and learn approach.

· Hold themselves and those involved to agreed timescales & actions.

· Have responsibility for management of the project budget.

· Lead the engagement work with the NHS & those affected by stroke

· Have line management responsibility for the project Engagement Officer

About You

The post holder will have experience/background in:

· Experience of working in partnership with other organisations, ideally in voluntary, health and social care

· Project management, delivery and impact measurement.

· Strong understanding of systems leadership and influencing principles.

· Knowledge of health and social care systems.

· Strong understanding of health inequity and its impact.

This role requires frequent travel across the Bath and North East Somerset area, with occasional travel further for meetings and training. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement, Impact, Impact and Engagement, Engagement Lead, Impact Lead, Impact and Engagement Lead, Engagement Officer, Impact Officer, Impact and Engagement Officer, Health Engagement, Health Impact, Health Impact and Engagement, Community Engagement, Community Impact, Community Impact and Engagement, Social Care, Health.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

This is an exciting opportunity to join our team in Birmingham & Solihull.  We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: S11187 Stroke Association Support Coordinator

Location: Home-based Birmingham and Solihull however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Part-time, 30 hours per week (flexible working available)

Salary: Circa £22,919 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 7 July 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 15 July 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers

· Providing personalised information, advice and support to address any needs identified

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs

· Have the ability to use basic Microsoft system

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Stepping Stones exists to improve the lives of adults with learning disabilities. We are seeking an enthusiastic and agile manager who will be at the heart of the organisation and will lead a small team of qualified tutors and volunteers in continuing to provide high quality experiences for the people who attend. Stepping Stones is a community that loves to socialise and learn new skills together. Our current programme includes art, dance, drama and music, together with digital skills and cooking.

This role is responsible for strategic development with the guidance of the Board of Trustees, income generation, and the management of all aspects of service delivery. It is our intention to appoint a new post of Activity Co-ordinator to support the Charity Manager as budgets allow. You will play an active part in designing this role so that it enhances our delivery and increases capacity within the organisation.

Our experience during the pandemic and consequently, has shown us that being together in real life is an essential element of our offer to the people who attend Stepping Stones and so this post requires a physical presence preferably 3 days per week during the period when classes are running (30 weeks per year).  We are open in our approach to recruitment and are keen to support the right candidate to flourish. This means that we are happy to consider flexible working hours and an annualised hours contract if this supports your work life balance.

ABOUT YOU
You will build good working relationships with all stakeholders including the people who attend our classes, their network of support (including support workers, carers and family members), funders, partners and the local community. Reporting directly to the Board of Trustees, you will be comfortable working with autonomy. You will be a strong team leader, proactive problem solver, and confident making decisions for the good of the organisation. Whilst the role demands strategic thinking and planning, it also requires you to be visible and accessible. You will sometimes contribute to activities when time allows, for example, in pilot phases of new classes

ABOUT THE CHARITY
Stepping Stones is a thriving, longstanding and highly valued community organisation. We have delivered activities for over 30 years and our weekly classes are an important part of the lives of people who attend.

Our main delivery is a timetable of up to 14 weekly classes from our base in a multipurpose community centre. We also have activities off site including gardening at a local allotment and music and art classes at a day centre and residential home. Each week over 100 people benefit from our activities.

HOW TO APPLY
Please see the attached Job Description and Person Specification. 

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and highlighting how and where you meet the Person Specification.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Peer Mentor Coordinator Young Women & Girls

Salary: £26,000 - £32,000 (pro-rata)

Location: Hammersmith and other London centres

Hours:   14 Hours per week   

Contract: Fixed Term Contract – until January 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As the Peer Mentor Coordinator (Young Women & Girls), this is an exciting time to join Advance while we embark on our journey to reach even more young women and girls aged 13-25 in need of support. You will project manage the mentoring service and recruit, support and develop Volunteer Mentors in their roles. Working as part of an innovative and newly-funded service, you will also work closely with the Maia Service Manager to capture and share feedback and learning from the project, using this to inform the ongoing development of Advance’s ways of working with YWG and disseminating findings widely across key partners and networks.

About You:

To be successful as the Peer Mentor Coordinator (Young Women & Girls) you will need the below experience and skills:

You will be able to project manage the Maia’s Service’s peer mentoring programme, liaising with keyworkers and partner agencies to successfully establish and run a peer mentoring programme across six boroughs.

You will be able to effectively engage and recruit women with lived experience to act as Volunteer Mentors for the YWG engaging with the Maia service. 

You will be able to develop resources and deliver a training package to Volunteer Mentors, including sessions on key topics such as safeguarding, data protection and confidentiality, building relationships and maintaining boundaries, active listening and risk and crisis management, as well as specialist workshops focused on the challenges facing YWG, including violence, abuse and exploitation and contact with the criminal justice system.

You will have experience in developing and maintaining links with partner agencies (statutory and non-statutory, including children and young people’s and women and girls’ voluntary services) across the six boroughs, raising the profile of the Maia service and developing specific referral pathways for Volunteer Mentors and the YWG they support where appropriate.

You will be knowledgeable and have a strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Closing Date for Applications: Sunday 14 July 2024 @ 23:59

· Interviews are taking place week commencing 22 July 2024

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

 What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About you
You’re passionate about music and want to play a key role in shaping and changing the future of the music industries. You're someone who thrives in community-led environments and enjoys collaborating with and supporting young people.
You’re someone who loves building new relationships and comfortable engaging and growing creative communities.
You’ll have an ear for music and a strong understanding as to what engages young people in and out of music. You’ll have an entrepreneurial spirit that will develop our NextGen Programme through a new stage of growth. Behind the scenes, you’re organised, collaborative, efficient, self-motivated and can work well in a small team that has to punch above its weight.

You may have experience already working in music, working with artists' events, campaigns, or in community management. You may have worked on or with youth-led organisations or platforms engaging directly with young creatives.

About the role
The NextGen Community Producer will play an integral role at Youth Music shaping and developing our support for young adults, particularly helping them to close the gap between learning and earning in music.

You’ll join us at an exciting time as we look to scale up and enhance our community engagement efforts. Building on the foundations established in phase 1 between 2021-2024, your focus will be on increasing participation, and fostering a more cohesive and active community. Your innovative strategies and passion for supporting young creatives will be key to driving deeper connections among members, and creating a compelling offer for the community.

Day-to-day you’ll be programming national events, workshops and networking opportunities; brokering progression opportunities though Youth Music’s industry partners, and recruiting to paid freelance creative roles. The job will involve managing a variety of relationships with young people, playing a central role in developing and leading the NextGen community strategy, and supporting the development of a new brand and user journey for NextGen community members.

Key responsibilities
Programme Development

• Act as the day-to-day lead and point of contact for the Youth Music NextGen Community, representing their voice internally and externally.
• Devise and implement a clear strategy for the continued growth and development of the NextGen Community, with support from the Engagement team.
• Deliver impactful programmes of activities and support that will progress young people into creative careers, broaden their networks, increase their confidence and create access to new opportunities.
• Develop and grow the NextGen Community brand and visual identity, ensuring a clear offer and user journey for those taking part in Youth Music funded projects, and other potential new members.
• Increase the role the community plays in designing and delivering the NextGen programme, aligning with Youth Music’s wider aims and values around youth voice.
• Increase interaction between NextGen Community members.

Events

• Work with the events team to develop, grow and manage our programme of regular NextGen Community events across the country to bring the community together and showcase their talent.
• Develop and manage our programme of events in London in partnership with Young Guns Network (YGN), taking place in the offices of our music industry partners.
• Grow attendance at all NextGen events, working with our Comms and Marketing team to increase awareness and build the profile of the event series.
• Programme and manage all events within set budgets.

Partnerships

• Build and leverage relationships with partners and networks to enhance the offer for the NextGen Community (such as events, performance opportunities, workshops, studio time, content creation, and exclusive offers etc).
• Manage relationships with key corporate partners (such as Levi’s) to support delivery of the NextGen Community activities.
• Build and maintain a pipeline of potential partners to approach, and support wider fundraising efforts within the team.

Recruitment

• Lead on NextGen recruitment for NextGen Community Events and the Youth Music Awards, with support from the Engagement Coordinator. e.g. Create briefs for NextGen roles and be their main point of contact.
• Support recruitment for any other Youth Music or partner opportunities created for the NextGen Community. (e.g. gigs, festivals, activations, focus groups, etc).
• Develop the NextGen talent pool, finding new ways to promote and manage this.
• Create and source relevant national music-related opportunities for Youth Music’s ‘opportunities board’.

NextGen Fund

• Support the marketing and promotion of the NextGen Fund.
• Contribute and support NextGen Fund decision panels.
• Work with our Comms team to ensure that content created through the NextGen Fund is showcased on Youth Music’s social and digital channels. E.g. Sound of the Next Generation playlist.

Demonstrate Impact

• Work with the Insights Team to listen and act on feedback from the NextGen Community. This will be via monitoring, research and consultation that informs the ongoing development and design of the NextGen offer.
• Prepare and present reports on the plans, activities and impact of NextGen Community.
• Share our learning internally and externally at panels, conferences, and through written pieces.

Systems and processes

• Capture NextGen membership on Salesforce so that we have a clear understanding of who is in our community.
• Work with the Database Administrator to improve our systems, processes and user journeys.
• Work with the Comms and Marketing team to ensure the Youth Music website represents and serves the needs of the NextGen Community.

Other

• Ensure all activities are delivered in line with Youth Music’s values with inclusion, diversity, equity and accessibility at their core.
• Be a safeguarding champion, ensuring best practice Safeguarding is embedded throughout our work and all issues and concerns are escalated as appropriate.
• Represent NextGen at events or speaking opportunities and act as an ambassador for Youth Music.
• Ensure budgets are managed effectively, accurate records are kept and invoicing and payments are managed in a timely manner.
• Undertake other tasks that may be requested from time to time that may be consistent with the nature and scope of the role.

Person specification
Essential

• Experience in building and engaging communities in music, creativity or other youth-led spaces, platforms or organisations.
• Strong ability to build new relationships, engage with diverse creative communities, and foster meaningful connections.
• A passion for music and a strong understanding of the UK creative industries and current issues facing young creatives, coupled with a clear desire to create a more equitable industry for the next generation.
• Experience in developing, implementing and growing brands and programmes, particularly those that support young people.
• Experience of working directly with young people, including one-to-one and facilitating or leading groups.
• Proven track record of programming and managing events within budget constraints.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously and deliver on KPIs.
• Experience working in a small, collaborative team environment, demonstrating efficiency and self-motivation.
• Excellent written and verbal communication skills, capable of representing Youth Music and the NextGen community internally and externally.
• Attention to detail and the ability to deal sensitively with confidential personal information.
• A strong commitment to equal opportunities, diversity and inclusion, alongside a working understanding of safeguarding best practices, ensuring a safe and inclusive environment for all participants.

Desirable

• Previous experience working in music, with artists, events, campaigns etc.
• Familiarity with charities and an understanding of how they operate within the music industries.
• Experience in developing a brand, with knowledge of digital and social media strategies to enhance programme visibility and engagement.
• Partnership development - experience in building and maintaining relationships with corporate partners and supporting fundraising efforts.
• Familiarity with Salesforce or similar CRM systems for managing community membership and engagement.
• Comfortable with public speaking and acting as an ambassador at events or conferences.

Are you an experienced campaigner or engagement professional looking for your next challenge?

Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?

With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.

The Opportunity

We’re looking for a Fellowship Engagement Manager (North, Northern Ireland & Republic of Ireland) to help us achieve real impact by enhancing and deepening Fellowship engagement in the designated areas, fostering connections among fellows, facilitating fellows learning of new skills, and helping them leverage their expertise to drive tangible social change.

About You

What we look for in a successful candidate:

• Proven experience of initiating, facilitating and delivering a range of events and activities.
• Experience of building capacity or organising others to take action, this could be in a campaign or membership organisation.
• Knowledge of best practice regarding mobilising and sustaining volunteer-led networks.
• Ability to plan, multitask, prioritise, and work independently to meet deadlines.

To find out more about this role, please download our job description.

Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 15 July 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Inclusion Statement

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.

Read full our commitment to Diversity, Equity and Inclusion on our website.

About Us

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.

Training Development Manager

We are looking to recruit a Training Development Manager to join a mission-led organisation, supporting a friendly and dynamic training team.

This is a remote working role offering reduced hours.

Position: Training Development Manager

Location: Remote

Hours: Full or part-time, 30-35 hours a week

Salary: £42,230 per annum pro rata

Contract: Permanent

First interviews: 11th or 12th July (London)

Second interviews: 17th or 19th July ‘24 (via Teams)

About the Role

The Training Development Manager will join at an exciting time as the organisation seeks to expand its training portfolio, offering a wider range of courses to enhance practitioner’s skills, knowledge, and proficiency in utilising the Outcomes Star effectively and are especially keen for the role to lead on the creation of digital learning.

About You

You will have experience of developing and documenting training courses and experience in a customer-focused role. With proven ability to prioritise and coordinate competing work streams to manage implementation projects, you will have experience of liaising and building relationships with senior customers

You will have an understanding of the needs of individuals using services and of organisations providing them and experience of selling products or services and implementing eLearning, this may be designing in house or working alongside an external organisation to design and build eLearning.

You will be:

• An experienced trainer, preferably with training qualifications
• Able to learn quickly
• Adaptable and flexible; with the ability to work in the ever-changing context of a growing organisation
• Responsive to client needs, able to take initiative with a creative problem-solving approach
• An excellent communicator with good interpersonal skills; able to work effectively independently and as part of a small team collaborating well with colleagues
• Committed to delivering a good service to clients and helping them make a difference to the people they support

About the Organisation

This employee-owned values-based Social Enterprise, has a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.

What you can expect

• A purposeful, caring and inclusive team operating within an employee-owned trust
• An opportunity to grow and develop yourself through your work
• To be empowered to lead and self-manage with the support of a highly committed team around you
• Opportunities to be involved in projects outside the scope of your role, if you so wish

Benefits include:

• Laptop and mobile phone provided for work purposes
• Generous pension scheme, flexible working arrangements, cash health plan, employee assistance programme, cycle to work scheme
• 5 week’s annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas
• Flexible working options such as part-time, compressed hours and flexitime
• Paid volunteering time
• Opportunities for personal development

We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, and the organisation are always eager to further diversify.

You may have experience in areas such as Training, Training and Development, Learning, Learning and Development, Development, L&D, Training Manager, Training and Development Manager, Learning Manager, Learning and Development Manager, Development Manager, L&D Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date. 

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Surrey.

Position: S11185 Stroke Association Support Coordinator

Location: Home-based Surrey, however extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week (flexible working available)

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum) (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live)

Contract: Our services are contracted, we currently have funding for this contract until 31 August 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 7 July 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 16 July and 17 July 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

· You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role you must be resident in the UK and have the right to work in the UK

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Vacancy Reference Number:

ME/C&D/FR/UK-R2

Position title:

Marketing Executive

Reports to:

Social Media Manager

Location:

HYBRID with some travel to our Nottingham or London offices

(Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.)

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £24,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed Term Contract (subject to successfully completing a 6-Month Probationary Period)

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Use Vacancy Reference Number and your NAME in the Subject Line. 

Approx. Interview & Role Commencement Date(s):

Interviews: AS AND WHEN SUITABLE APPLICANTS IDENTIFIED

Start: ASAP

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, MS Teams, and Skype post successful submission of your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is active, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

The Role:

The Marketing Executive will support the delivery of our marketing strategy across channels such as organic social media, paid social, paid media, as well as supporting offline marketing efforts. You will report to the Social Media Manager, but this role will support across all of the marketing functions. We’re seeking a team player, with a willingness to learn, and a passion for supporting the beneficiaries we serve.

Responsibilities:

· You will support the delivery of our marketing strategy across all existing channels, as well as new ones we seek to test. This includes but is not limited to:

o Support on organic social media including the creating, scheduling and reporting of content across Instagram, Facebook, TikTok, X and LinkedIn with support from the Social Media Manager.

o Support on paid social media including the creation, scheduling, optimising and reporting of content across Meta and TikTok with support from the Social Media Manager.

o Support of our paid search efforts in accordance with our agency’s directions.

o Support on the TV appeals, OOH, events and more as needed.

· You will support the Social Media Manager and Marketing Manager with administrative tasks as needed.

· You will take part in campaign planning and creative brainstorming sessions, showcasing a confidence to share ideas on how we can fundraise and communicate with our donors successfully.

· Engage with key followers of our social media accounts including influencer management, strategy and reporting.

· Time will be split across all marketing functions with an emphasis on social media marketing.

Person specification:

· Experience in an agile fundraising environment where priorities can change without warning.

· Test and learn mindset to deliver the best performing marketing activities.  

· Data driven to optimise performance across channels.

· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.

· Stays up to date with social media trends including new social channels.

· Willingness to learn and get stuck in with fundraising efforts which may fall outside of this role’s usual remit, such as TV appeals.

· Good organisational and time management skills.

· Strong copywriting skills including the ability to story-tell.

· Creative thinker to do things differently.

· Strong communicator and able to work collaboratively.

· Ideally degree level education.

Essential for Successful Postholder to:

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; 

OR

2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

AND

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

How to Apply

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Please note your application may not be considered if you do not send a covering letter. ​

We reserve the right to end the application procedure early should the right candidate be found ahead of the advertised closing date

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Dorset East area.

There will be opportunities to hot desk within Bournemouth and Christchurch, as well as Poole NHS sites. This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.

Position: S11166 Stroke Association Support Coordinator

Location: Home-based, Dorset East however, Frequent travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £21,391 per annum (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this role until 30 June 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 July 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running Communication Support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Title: Head of Operations

Contract type: Fixed term, maternity cover (July 2024 – May 2025) 

Hours: 0.8 FTE (4 days per week) 

Salary: £46,400 (£58,000 FTE) 

Reports to: CEO 

Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance) 

MAIN PURPOSE OF THE JOB: 

As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.

This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable.  The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives.  Exemplary communication skills and the ability to manage multiple priorities are essential. 

MAIN DUTIES: 

1 PROPERTY AND BUILDING MANAGEMENT 

Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers.  The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc. 

The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.

The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome.  The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment. 

The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee. 

2 LEASES, INSURANCE, LEGAL, RATES AND LA 

With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council.  The HOO will report on such matters to the Property committee of the Board.

Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives. 

Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences. 

The HOO will oversee all insurance requirements and ensure that terms required are met.  The HOO will oversee legal compliance issues in collaboration with the CEO and as directed. 

The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself. 

3 COMMERCIAL EVOLUTION AND PROJECTS  

The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan.  The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces. 

The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.

4 LIVE EVENTS  

The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.

The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.

5 YOUTH AND COMMUNITY 

Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner. 

6 IT and DATA MANAGEMENT 

The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities. 

The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.

7 DATA AND GDPR 

The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.

The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.

8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR 

The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function. 

The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters.  In association with the CEO and Financial Controller, the HOO will manage and record annual leave. 

The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community. 
 

The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.

The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO. 

The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.

Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.

The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees. 

The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget. 

9 DIVERSITY AND INCLUSION 

In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion.  This may include managing new and existing initiatives, updating policies and undertaking formal reviews.  The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo). 

10 COMMITTEES AND BOARD 

The HOO will provide a support role to the CEO on preparation of Board papers and reports.  The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support.  The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.

11 CEO DEPUTISATION  

The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair. 

PERSON SPECIFICATION 

Essential knowledge, skills and experience 

• Substantial experience in a similar role with senior responsibility for all aspects of operations 

• Sound expertise in property management and building management

• Excellent organisational skills including effective planning, prioritisation, risk management, and reporting

• Good financial management skills: budget setting, control, monitoring and resource management 

• Events management skills and experience 

• Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery 

• High-level people management skills, experience of managing a team, and knowledge of sound HR practices 

• Experience of working in a charity or social enterprise and working with a Board of Trustees 

• Strong written and verbal communication skills 

Desirable knowledge, skills and experience 
 

• Knowledge or experience of craft, design, fashion and/or the wider creative industries 

• Experience of building commercial or community/creative partnerships 

• Experience or knowledge of fundraising

Essential qualities and attributes 

• Demonstrable commitment to equality, diversity and inclusion

• Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity

• First-class attention to detail and high standards of professional conduct 

• Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate. 

• Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.

• Self-starter with an ability to work positively as part of a small team

Applications due by: Midnight, 30th June 2024 

First Interviews (online): Tuesday 9th July 2024 

Second Interviews (in-person): Monday 15th July 2024