Social Welfare Jobs

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.

The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.

About this role

The South London Service Delivery Manager will oversee all activities within our Croydon centre, ensuring there is a vibrant, friendly environment where all feel welcome and able to be themselves. 

As the face of our South London service, the appointed candidate will ensure Smart Works is embedded in the local community, with a steady stream of clients being referred to Smart Works for dressing and coaching appointments.  

We are looking for someone who can demonstrate a track record of building strong relationships, successfully managing a space or centre and an ability to make things happen. Our ideal candidate will share our passion for helping clients succeed, believe in the power of volunteering and will be a real people-person, who will enjoy meeting new people every day.  

The Service Delivery Manager must be a natural relationship builder, who is a confident public speaker. They will also be organised, an excellent multi-tasker and will thrive in a fast-paced environment. We are looking for a true team-player, with a proven track record of rolling-up their sleeves and delivering results.

How to Apply

Please head to our website to read the full job description and then submit a CV and a cover letter which answers the following questions via our recruitment portal by 5pm on Sunday 26th January 2025. Your application should be addressed to Fiona Hollow, Head of London Service Delivery.    

•  Why do you want to work for Smart Works? (Max 250 words)
• How will you create a positive atmosphere and environment for clients, volunteers and staff members in our South London centre? (Max 250 words) 
• Tell us about a time you have worked effectively in a team to solve a problem. (Max 250 words)  

First round interviews will take place online on 31st January and second round in person interviews will take place in our South London centre in Croydon on 5th February. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please send us an email and we'd be happy to accomodate. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
The CASA Project is a specialist service providing advocacy and support to women and their children who have been subjected to domestic and/or sexual violence and abuse, and who have moved on from refuge into accommodation.
The post is currently funded until 31st March 2026 with a possibility of further extension.

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women.  You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

CV’s will not be accepted

Closing date: 10am, 31st January 2025
Interview date: 6th February 2025

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Business Manager 

We have an exciting opportunity for a Business Manager to drive excellence and support the development of an ambitious specialist charity in Sheffield.

Due to the nature of the role this post is only open to women: The Equality Act 2010, Schedule 9, Part 1 applies.

Position: Business Manager

Salary: £36,000 per annum pro rata

Location: Sheffield-based with some flexibility

Hours: 30–37.5 hours per week (to be agreed)

Closing Date: Monday 3rd February at 5pm

About the Role:

As Business Manager you will be part of the Senior Management Team, you’ll lead operational functions, manage a dedicated team, and ensure the organisation delivers exceptional services to survivors. Key responsibilities include overseeing HR, finance, IT, facilities, and safeguarding processes, as well as supporting contract management and deputising for the CEO when needed.

This is an opportunity to contribute to a vital organisation and be part of a collaborative team making a tangible difference.

About You:

We’re looking for an experienced leader with:

• Strong operational management experience, including HR, finance, and compliance.

• Proven ability to manage teams and drive organisational performance.

• Excellent communication, organisational, and problem-solving skills.

• A commitment to the organisation’s ethos, values, and the empowerment of survivors.

• Experience in the third sector, safeguarding, and fundraising is desirable but not essential.

About the Organisation:

The organisation provides critical support for survivors of sexual violence across Sheffield. Services include counselling, wellbeing programmes, and criminal justice support. As part of the team, you’ll join a forward-thinking, inclusive charity dedicated to empowering survivors and improving their lives.

It is an occupational requirement that the post holder is a woman, in line with the Equality Act 2010, schedule 9, part 1 and paragraph 1.

A satisfactory enhanced DBS disclosure will be required by the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies.

Other roles you may have experience of could include: Operations Manager, Charity Manager, HR and Compliance Manager, Programme Manager, or Non-Profit Business Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about making a real difference in the lives of people living with Dementia or mild cognitive impairment? 

Do you:

• enjoy working with groups of older people?
• have excellent communication skills?
• enjoy fostering creativity and independence?
• want to deliver life-enhancing programmes? 

Age UK Mid Mersey has just been awarded National Lottery funding to develop and deliver evidence-based Maintenance Cognitive Stimulation Therapy (MCST) group programmes for older people experiencing cognitive impairment or who are diagnosed with mild to moderate dementia.  MCST is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.

The programme will be overseen by an MCST Team Leader and delivered by a team of four MCST Facilitators, who will work in delivery pairs, and two carers support workers. One MCST Facilitator pair will deliver 2 group sessions a week in Halton and Warrington and the other pair in St Helens and Knowsley.

We are recruiting four part-time MCST Facilitators who will work in delivery pairs. One pair will deliver group programmes in Halton and Warrington and be based in our Runcorn Office. The other pair will deliver programmes in St Helens and Knowsley and be based at our head office in St Helens.

The facilitators will work closely with the MCST Team Leader to plan and deliver MCST programmes in their two Boroughs. Each programme will run for 12 weeks and will consist of four-hour activity sessions with a shared lunch. Facilitators will adapt the session delivery to meet the needs and specific interests of group participants ensuring the sessions are engaging and meaningful.

Facilitators will also work closely with the carers support workers and ensure that joined up support is provided to participants and their significant others.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.

Full training in MCST will be provided alongside comprehensive induction and role specific training.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 15hrs £10,722 per annum (£25,020 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

Role Profile

Role: Head of Services

Term: Permanent

Salary: 34 – 36k

Responsible to: CEO

Pension: 6% employer contribution

Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme

Hours: 30 - 37.5 (flexible)

Annual Leave: 29 days & 8 bank holidays

Key aspects of the role

· Provide day to day support and line management to the management team

· Develop the management team ensuring consistency in staffing across community & accommodation

· Support the management team to work together and support each other on a day to day basis

· Embed a culture of high standards of performance across teams

· Maintain excellent relationships with commissioners and partners ensuring services are compliant with all areas of contract requirements.

· Embed Pdap values and culture in all aspects of service delivery.

· Deputise for the CEO in her absence when required.

· Take part in the management back up on call rota.

Delivering Quality Services

· Work with the quality lead and the management team to review and analyse service level data, identifying good practice and areas for improvement. Produce high quality reports for commissioners, SLT and the Board of Trustees.

· Support the continuous development of staff and managers and celebrate success.

· Promote and embed a culture of equality, diversity & inclusion across all aspects of employment and service delivery.

· Work as part of Pdap senior leadership team to ensure services are delivered to a high standard and adequately resourced.

· Ensure Managers adhere to agreed budgets related to their service.

· Assist in setting annual budgets for Pdap, ensuring that all resources, assets, and monies are always properly accounted for.

· Participate in the recruitment, selection, and deployment of the staff team and ensure that Pdap values are integral to this process.

· Support the management team to develop their teams including development of performance improvement plans where required.

· To oversee Pdap case management systems ensuring they are fit for purpose.

· Embed safeguarding policies and procedures throughout service delivery ensuring all staff are confident in managing safeguarding concerns.

· Ensure Health and Safety compliance is maintained in all areas of legislation and law and good practice requirements across services.

· Work with our external HR consultants where required ensuring we adhere to employment law and best practice.

· Keep up to date with new developments, research and innovation incorporating these into service provision.

Working in Partnership

· To promote Pdap ethos and values across the organisation and in external partnerships.

· To liaise with other agencies on behalf of Pdap and represent the wider complexities of those experiencing domestic abuse.

· To represent Pdap at a strategic level including attendance at meetings, attending advisory groups with a view to influencing how stakeholders improve their response to domestic abuse.

· To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals in relation to domestic abuse services.

· Alongside the management team deliver training, presentations and awareness raising to external partners & community audiences.

Promoting EDI and accessibility

· Ensure that the views of Pdap’s clients, those with lived experience of domestic abuse and stakeholders are at the core of all our work and to take full account of these in the development of new services.

· Contribute to regular review and updating of equality action plans identifying areas we can further improve.

· Champion equality and diversity principles in practice.

· Actively and appropriately challenge all forms of discrimination.

· Proactively promote equality and diversity in all work with clients, ensuring fair access to services for all.

· Ensure effective implementation of Pdap’s Equality and Diversity policies and ensure integration of an equalities and human rights agenda in all areas of work.

It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Person Specification

Skills & Experience

Essential/Desirable

At least 2 years experience in a senior management role with responsibility for the line management of front line staff

Essential

Ability to identify areas of development for staff and support them to improve their practice

Essential

Experience managing and working to organisational budgets

Essential

Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc

Essential

Experience of working in the third sector

Desirable

Experience managing multiple contracts

Essential

Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands

Essential

Ability to analyse data to identify gaps, and actions and write high quality reports and action plans

Essential

Proven track record translating strategy into operational delivery

Essential

Experiencing identifying funding opportunities, bid writing and fundraising

Desirable

Be able to demonstrate excellent literacy and IT skills, including Databases, Word, Outlook and Excel.

Essential

Experience & confidence delivering presentations/ training and talks to wide range of audiences

Essential

Knowledge

Essential/Desirable

Excellent understanding of the principles of Management and leadership theory

Essential

Sound understanding of domestic abuse and VAWG

Essential

Knowledge of charity governance and financial management

Desirable

Excellent understanding of contract compliance and implementation of such in service delivery

Essential

Understanding of commissioned and non-commissioned service delivery contracts

Essential

Excellent understanding of quality assurance

Essential

Commitment to working in partnership and building strong relationships with stakeholders

Essential

Excellent understanding of and commitment to equality, diversity and inclusion

Essential

Please note that our closing date is 10th February 2025 we are holding interviews on week beginning 17th February 2025. 

The Retail Manager with e-commerce will have responsibility for the five Danaher Charity

Shops providing strong leadership for the shop managers to drive and enhance the

profitability and attraction of the shops, ensure standards and administrative procedures

are streamlined and stock levels are properly controlled with supplies also made available

for online sale. Building an online, e-commerce, function is a key priority for this role.

A high level of organisation and communication is required in this role and a hands-on

approach to ensure success at this small charity. Main responsibilities of the e-commerce

manager’s post will include:

• producing income for Danaher through sales via online platforms such as eBay.

• Building good relationships with local business and doners to ensure a continuing

supply of stock for resale.

• Taking part in events to create opportunities for sales and promotion of Danaher

animal home.

• line management of the five charity shop managers and the Danaher drivers to

provide to manage the logistics of stock and supplies

Alongside other senior key staff member, provide Senior leadership out of hours at

weekends on a rota basis as an emergency contact should staff require it.

Location: National Support Centre, MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £37,000 gross per annum

Closing Date: 27 January 2025

Application: CV & Covering Letter

Are you a data analyst, charity evaluator or social researcher looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Data Analyst to join our team.

About the role

Reporting to the Head of Policy and Insight this role is a central part of MSSC understanding its impact and driving change across the youth and maritime sectors.

The Data Analyst leads on the coordination and delivery of organisation wide key performance indicators (KPIs) while working to support the organisation’s wider evaluation and research work. The Data Analyst is embedded into the wider organisation and there are exciting opportunities to support other staff and volunteers to access and use data, as well as understanding how to transform data recommendations into practical change. The role suits a keen analytical thinker, who revels in opportunities to collect and understand data and then see their recommendations bear fruit.

Responsibilities

The following is a list of the principal tasks of the Data Analyst and is not intended to be an exhaustive list:

· To gather correlate, and monitor relevant data from across the organisation (e.g. Westminster) and from external sources (e.g. ONS)

· To evaluate our existing data processes and make recommendations regarding the streamlining of data collection and presentation

· To develop and implement new data collection, and analysis systems and processes where required

· To lead on regular KPI reporting

· To support the head of policy and insight in developing evaluation processes across the organisation

· To support the head of policy and insight, in identifying, and collecting (including leading on elements of research independently) appropriate data for influencing work

· To provide practical upskilling, training, and support to teams and directorates who need to engage in self-serve data analysis and research

· To develop and utilise new ways to present MSSC data to engage key internal and external stakeholders

Requirements

· Experience of handling diverse datasets of varying quality

· Experience of translating findings from a range of different audiences both internal and external

·Understanding of how to process and analyse quantitative data

· Experience of appropriate processes around data security

· Experience of developing processes and procedures to collect and present data

· Experience of training in upscaling non-data experts

· Confidence in engaging with service users where required for data collection and analysis

· Confidence general database management

· Confidence in database administration

For further information, please download the Recruitment Pack attached. 

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are seeking a motivated and detail-oriented Family Time BSO Administrator to join our dynamic team. This exciting role will allow you to play a key part in coordinating services, managing court reports, and supporting families through their parenting assessments. You will thrive in a fast-paced, customer-facing environment and be essential in the smooth running of operations, both in administrative and practical aspects.
Your new role

• Multidisciplinary Support: Provide comprehensive support to the multidisciplinary parenting assessment team. This includes coordinating schedules, managing diaries, setting up appointments, arranging transportation (taxis), and ensuring the availability of interpreters when required. You will also assist in the formatting and preparation of court reports and ensure access to all relevant court bundles.
• Legal Document Formatting: Take full responsibility for the accurate formatting and preparation of legal documents. Ensure all documents comply with legal standards and organisational guidelines, focusing on precision and consistency.
• Invoice & Order Management: Verify and process invoices and orders from external suppliers, ensuring they are accurate and approved by the appropriate budget holder. This is critical for maintaining budgetary control and proper financial tracking.
• Meeting Coordination & Minute Taking: Attend and participate in various meetings, taking minutes when necessary. You will also facilitate meeting bookings, handle room bookings, confirm attendee lists, and provide hospitality for meetings, ensuring everything runs smoothly.
• Facilities Management Support: Report any service and maintenance issues in and around the premises. Communicate effectively with facilities management to ensure timely completion of works, and follow up to ensure all tasks are completed.
• Work Request & Completion Tracking: Log and track all facilities work requests, following up to ensure completion and maintaining accurate records.
• Stock Monitoring & Ordering: Monitor and replenish office stationery and domestic supplies, ensuring stock levels are always maintained and that requests are handled in a timely manner.
• Corporate Credit Card Management: Purchase goods using the corporate credit card, ensuring all transactions are reconciled monthly using the correct cost codes.
• Adaptability to Changing Priorities: Respond effectively to frequently changing work priorities, ensuring urgent tasks are completed within designated deadlines, while maintaining a positive and constructive approach.
• Training & Development: Participate in training sessions and supervision opportunities, using feedback for personal growth and to enhance service delivery. Your input will be valued in improving the services we provide to families.
• Customer Service & Reception Duties: Provide front-of-office support, including meeting and greeting service users, answering phone calls, and ensuring the office runs smoothly in a customer-facing environment.

What you'll need to succeed

• Strong Word Processing Skills: A key component of this role is drafting, checking, and formatting numerous reports. Expertise in Microsoft Word, particularly in document formatting, is essential. A written test will be part of the interview process to assess these skills.
• Attention to Detail: The ability to ensure accuracy in legal documents, invoices, and reports is critical. Your attention to detail will ensure all work is compliant with legal standards and internal guidelines.
• Organisational Skills: You will be managing multiple tasks and priorities. A highly organised approach will be essential to stay on top of scheduling, report formatting, and meeting coordination.
• Customer-Facing Role: Excellent communication skills are essential as you'll be engaging with various stakeholders, including service users, professionals, and external suppliers.
• Adaptability & Time Management: The work is highly variable, with some months requiring little to no report preparation, and other months requiring multiple reports to be formatted and finalised. The ability to manage sporadic workloads is key.
• Team Collaboration: You will work closely with a team, including social workers and external suppliers, so strong collaboration and interpersonal skills are a must.

What you'll get in return

• Part-Time Role: 21 hours per week, typically between 9:00 AM and 5:00 PM.
• Fully Office-Based: You will be required to work on-site, spending time on reception and assisting with office coordination.
• Flexible Days: Specific working days are Wednesday, Thursday, and any other day as agreed with the manager. Flexibility in hours may be required based on workload.

What you need to do now
If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a motivated and detail-oriented Family Time BSO Administrator to join our dynamic team. This exciting role will allow you to play a key part in coordinating services, managing court reports, and supporting families through their parenting assessments. You will thrive in a fast-paced, customer-facing environment and be essential in the smooth running of operations, both in administrative and practical aspects.
Your new role

• Multidisciplinary Support: Provide comprehensive support to the multidisciplinary parenting assessment team. This includes coordinating schedules, managing diaries, setting up appointments, arranging transportation (taxis), and ensuring the availability of interpreters when required. You will also assist in the formatting and preparation of court reports and ensure access to all relevant court bundles.
• Legal Document Formatting: Take full responsibility for the accurate formatting and preparation of legal documents. Ensure all documents comply with legal standards and organisational guidelines, focusing on precision and consistency.
• Invoice & Order Management: Verify and process invoices and orders from external suppliers, ensuring they are accurate and approved by the appropriate budget holder. This is critical for maintaining budgetary control and proper financial tracking.
• Meeting Coordination & Minute Taking: Attend and participate in various meetings, taking minutes when necessary. You will also facilitate meeting bookings, handle room bookings, confirm attendee lists, and provide hospitality for meetings, ensuring everything runs smoothly.
• Facilities Management Support: Report any service and maintenance issues in and around the premises. Communicate effectively with facilities management to ensure timely completion of works, and follow up to ensure all tasks are completed.
• Work Request & Completion Tracking: Log and track all facilities work requests, following up to ensure completion and maintaining accurate records.
• Stock Monitoring & Ordering: Monitor and replenish office stationery and domestic supplies, ensuring stock levels are always maintained and that requests are handled in a timely manner.
• Corporate Credit Card Management: Purchase goods using the corporate credit card, ensuring all transactions are reconciled monthly using the correct cost codes.
• Adaptability to Changing Priorities: Respond effectively to frequently changing work priorities, ensuring urgent tasks are completed within designated deadlines, while maintaining a positive and constructive approach.
• Training & Development: Participate in training sessions and supervision opportunities, using feedback for personal growth and to enhance service delivery. Your input will be valued in improving the services we provide to families.
• Customer Service & Reception Duties: Provide front-of-office support, including meeting and greeting service users, answering phone calls, and ensuring the office runs smoothly in a customer-facing environment.

What you'll need to succeed

• Strong Word Processing Skills: A key component of this role is drafting, checking, and formatting numerous reports. Expertise in Microsoft Word, particularly in document formatting, is essential. A written test will be part of the interview process to assess these skills.
• Attention to Detail: The ability to ensure accuracy in legal documents, invoices, and reports is critical. Your attention to detail will ensure all work is compliant with legal standards and internal guidelines.
• Organisational Skills: You will be managing multiple tasks and priorities. A highly organised approach will be essential to stay on top of scheduling, report formatting, and meeting coordination.
• Customer-Facing Role: Excellent communication skills are essential as you'll be engaging with various stakeholders, including service users, professionals, and external suppliers.
• Adaptability & Time Management: The work is highly variable, with some months requiring little to no report preparation, and other months requiring multiple reports to be formatted and finalised. The ability to manage sporadic workloads is key.
• Team Collaboration: You will work closely with a team, including social workers and external suppliers, so strong collaboration and interpersonal skills are a must.

What you'll get in return

• Part-Time Role: 18 hours per week
• Fully Office-Based: You will be required to work on-site, spending time on reception and assisting with office coordination.
• Flexible Days: Specific working days are Wednesday, Thursday, and any other day as agreed with the manager. Flexibility in hours may be required based on workload.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Fundraiser

An opportunity has arisen for a Fundraiser on a 6 month fixed term contract. 

The Fundraiser is responsible for assisting with the merger of three charities and the creation of a donor strategy. They are also responsible for refining and introducing the Trust's legacy policy and building and maintaining relationships with new and existing donors. 

What the role involves:

• To support in research, planning and developing fundraising strategies, including annual campaigns and legacies within the charities community and externally.
• Ensuring accuracy and accessibility of the charity database records to reflect income, expenditure and client base. 
• Answering enquiries and requests for information from supporters and the public via email, phone and post. 
• Creating compelling messages for new audiences and maintaining relationship with current donors.
• Tracking donations, banking, reconciliation and direct debits in conjunction with their finance team. 
• Working closely with their marketing and communications team to produce creative and engaging literature including fundraising, legacies and creation of personalised communications for the charity. 
• Maintenance of charity webpages with external supplier to ensure online platform is maintained and always up to date. 
• Lead an active role in social media platforms to encourage giving. 
• Attend our clients events and external exhibitions to actively promote the charity and to educate the dog owning public on the importance of the charity’s mission by donating and/or leaving a legacy.
• Being flexible to work outside normal office hours at their events and networking opportunities.

The ideal candidate will have:

• Proven track record in fundraising and donor relations
• Strong understanding of fundraising principles and techniques
• Evidence of engaging with board and committee members
• Understanding and passion for dogs and their welfare
• Being able to research donors to understand their needs and tailor communications

Our client are looking for a Fundraiser who has excellent time management and organisational skills in order to be able to support the team effectively. You will also need to be reliable and flexible and be able to deal respectfully with internal and external customers. 

Job Details:

Job Type: 6 months Fixed Term - Full Time
Location: London/Hybrid (2 days a week in their London office)
Salary: £35,000 - £40,000 dependant on experience
Closing date: 24 January 2025

About The Organisation

They exist to make a positive difference for dogs and their owners. Their key areas of activity include:

• Helping potential dog owners find the right dog for them, and work with the dog breeding community to ensure those dogs are healthy and happy.
• Supporting dog owners to access high quality training and pet insurance and provide a range of advice and support to help ensure the ongoing wellbeing of dogs.
• Working with breeders, judges, competitors and exhibitors to organise world-class events and to develop the resources they need to thrive.

Their primary objective is to improve in every way the welfare, health, and general wellbeing of all dogs throughout their lives, by means of various research and educational programmes, and their Charitable Trust. They are an organisation committed to promoting and protecting dogs’ varied roles in society and defending the interests of all dog owners.

Benefits: 25 days annual leave, which will increase by one day for every full year of service (up to a maximum of 30 days). Employees contribution a minimum of 3%, while they contribute double the percentage, up to a maximum of 8%. Enhanced maternity, paternity and adoption pay. Discounts on their products and services. Discounted gym membership. Free eye tests. Complimentary staff tickets to Crufts.

REF-218986

Citizens Advice Kensington and Chelsea is seeking our next Chief Executive Officer to lead our dedicated team in delivering vital, community-driven services that empower residents and tackle life’s challenges.

Citizens Advice Kensington & Chelsea (CAK&C) is a vital local charity providing free, independent, and impartial advice to some of the most diverse and complex communities in the UK. We play a critical role in tackling poverty, reducing inequality, and supporting people to navigate issues that impact their lives, including housing, welfare benefits, employment, debt, and immigration.

With high demand for our services, particularly from those facing significant hardship and deprivation, CAK&C has built a strong reputation for delivering high-quality advice and advocacy. We are well-established, with a committed and skilled team of staff and volunteers, strong relationships with funders and partners, and a solid foundation to build upon. This is an exciting time to join us as our new Chief Executive and help shape the next stage of our development.

The Role
We are looking for an experienced and forward-thinking leader preferably with experience of the advice sector who will bring the people leadership, strategic vision, financial acumen, and relationship-building skills to strengthen CAK&C’s position as a trusted and essential service in the borough. This is an opportunity to lead an organisation that is highly valued by its community and operating in a challenging external environment where demand for support continues to rise.

You will be responsible for providing hands-on operational leadership to set a clear plan and direction for CAK&C that includes the delivery of high-quality client focused advise and services, securing the income streams needed for long term stability and growth, and developing strong and collaborative partnerships across diverse stakeholders. You will be at the helm of a talented and dedicated team of advisors and volunteers, building a positive team spirit and environment that equips the team to deliver outstanding community service.

Key details
• Job Title: Chief Executive Officer – Citizens Advice Kensington & Chelsea
• Salary: £60,000 - £70,000, pro rata if part time
• Contract: Permanent, full or part-time role (with a minimum of 4 days per week)
• Location: Central London (the role is an on-site role with most time spent at Citizen’s Advice locations or in-and-around the community / with key partners)

As the successful candidate, you will demonstrate:
• Passion for impactful advice services that empower individuals.
• A commitment to fostering a positive, inclusive organisational culture that unites teams and aligns them with organisational goals.
• Leadership skills in managing growth, sustainability, and financial oversight.
• Experience in translating strategic vision into tangible outcomes with measurable impact and a track record of driving innovation to improve service delivery.
• Ability to develop innovative ideas and partnerships to meet community needs.
• Strong experience in building relationships with stakeholders and partners to achieve shared goals.
• Proven ability to enhance an organisation's profile through effective external communications.
• Resilience, adaptability, and strong communication skills.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 3rd February 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Homeless Health Link Manager (Full-Time, Fixed-term to March 2026)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Homeless Health Link Manager to join our team on a full-time, fixed-term contract to March 2026.

The Benefits

– Salary of £39,287 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

This role will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services. This post is required to undertake high-quality case work and assessments of individuals with complex needs, including challenging mental and physical health needs.

The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service and work closely and proactively with local authorities, statutory and non statutory Health and housing services to improve pathways for homeless clients accessing physical and mental health services.

This role will be responsible for the strategic promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.

This service is for single homeless people who have slept rough or at risk of sleeping rough across SPEAR’s boroughs of operation.

The basics

Location: Face to face delivery - pan-London; agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4-day week
Starting salary: £33,545

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them, but for everyone.

Who you are

You are committed and resilient, with the expertise and knowledge to work alongside Young Londoners who have engaged in concerning and harmful sexual behaviour and are able to develop the service to meet required needs. Within your role as an Expert Development and Delivery caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside children and young people who have been exposed to or have engaged in harmful sexual behaviour. Within your role as an Expert Development and Delivery caseworker, you will provide one to one support to young Londoners, as well as develop the service with a focus on making it accessible and meet the needs of girls and young women and young Londoners who are neurodiverse. You will also be required to share your knowledge and expertise with colleagues. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4-day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year, plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process, which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found, no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Description.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter—our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team.

We are Global’s Make Some Noise

Make Some Noise is Global’s official charity which supports crucial grassroots projects across the UK through funding and development. Our goal is to make sure that nobody is left facing life’s toughest challenges alone. We raise money and awareness of the biggest issues affecting society, harnessing the power and reach of Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've supported 480 UK charities, helping over 200,000 lives in communities right across the UK. 

Salary: 

circa £40,000 depending upon experience.

Your new role

 We’re looking for a brilliant Fundraising Manager to devise and deliver strategies to raise money, including Global’s annual Make Some Noise Appeal. This exciting, project-led role spans mass-participation initiatives, high-profile presenter challenges, events, delivering partnership content, innovation – and lots more.

As a Fundraising Manager at Global, you will:

• Lead fundraising projects across Global’s and Make Some Noise’s platforms, creating compelling, income-generating content.
• Oversee fundraising platforms, track income, and provide data-driven insights to refine strategies.
• Collaborate with internal and external stakeholders to innovate and deliver outstanding campaigns.

Key Responsibilities

 Project Leadership (50%):

• Develop a range of fundraising campaigns, ensuring seamless execution and strong ROI.
• Lead the delivery of fundraising projects across radio and other platforms through clear communication, strong collaboration and excellent stakeholder management.
• Innovate new fundraising methods aligned with Global’s platforms and charity objectives.

Operational Management (30%):

• Implement and manage systems and processes for fundraising and communications.
• Ensure compliance with guidelines and best practices in all money-raising initiatives.
• Recruit and manage fixed-term staff during peak periods.

Data & Insight (20%):

• Use insight-driven data to create strategies and evaluate campaign success.
• Present actionable income reports and oversee detailed evaluations.
• Monitor income, update budget forecasts, and keep plans on track for growth.

What You’ll Love About This Role

• Think Big: Work with some of the UK’s biggest media brands and famous presenters.
• Own It: Take responsibility for creating exceptional campaigns that raise money and make an impact in communities across the UK.
• Keep It Simple: Streamlining processes for efficiency and effectiveness in fundraising operations.
• Better Together: Collaborate with a passionate, knowledgeable, and supportive team.

What Success Looks Like

In your first few months, you’ll have:

• Understood the status of current fundraising activities and built strong stakeholder relationships.
• Developed project delivery strategies and proposed innovative approaches.
• Analysed fundraising systems and implemented improvements to enhance efficiency.
• Monitored income, updated budget forecasts, and delivered insight-driven recommendations.
• Represented Make Some Noise by meeting supported charities.

What You’ll Need

· Project Management Expertise: At least three years’ experience managing projects in a charity, media, or events context.

· Data Insight: Strong working knowledge of Excel or similar and a track record of using data for actionable insights.

· Creativity & Innovation: A knack for developing unique fundraising ideas backed by robust processes.

· Leadership Skills: Proven experience as a strong manager, inspiring and supporting team members.

· Agility & Organisation: Ability to meet demanding deadlines and adapt plans to changing circumstances.

· Multi-Platform Experience: Comfortable working across audio, digital, social, and video platforms.

· Passion for Radio: A deep understanding of editorial values and enthusiasm for the medium.

Creating a place we all belong at Global

We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can’t serve our diverse audiences without first celebrating it in our people, which is why we’re passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global. 

As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, please contact us we’ll be happy to help.