Social Welfare Jobs

We are delighted to be supporting Your Place, the charity supporting homeless people across East London. This fantastic, growing charity is looking for a full time (37.5 hrs) Support Worker to join them in their endeavour to end homelessness, one person at a time. The role will be running for 2-months in the first instance, based in Canning Town.

Key Responsibilities for this role include:

• Managing a specific caseload, taking a positive, trauma-informed approach to working with residents with challenging behaviour and complex needs.
• Using motivational and asset based interviewing techniques to assess and create support plans and risk assessments addressing the needs of the service users.
• Building and maintaining good working relationships with service users and colleagues.
• Regularly reviewing support plans and risk assessments as required.
• Working proactively within a Psychologically Informed Environment approach, striving to meet set targets.
• Attending team meetings and collaborating with team members and the Team Manager to ensure a smooth day-to-day delivery of service and contributing to service policy and planning.
• Maintaining up to date knowledge of current housing and welfare benefit legislations and other matters relating to the support of the service users.
• Responding and processing all referrals made to the Complex Needs service, ensuring that those accessing the service meet the eligibility criteria.
• Ensuring up to date and accurate record of case work, assessments, service offers and outcomes into the case management system.
• Liaising effectively with outside agencies, including the police, social services and other statutory and voluntary agencies.
• Complying with individual responsibilities in accordance with health and safety in the workplace.

To be considered for this position, you should possess:

• Previous experience in a similar role, working with challenging behaviour including current drug/alcohol use, antisocial behaviour, offending, substance misuse and complex needs.
• Demonstratable experience of working with clients in a trauma-informed way.
• Strong understanding of statutory compliances and standards such as health and safety, equal opportunities and data protection.
• Strong relationship-building skills, and confidence liaising and engaging with a variety of stakeholders, in a fast-paced environment.
• Demonstratable experience within the social housing sector and/or relevant authorities.
• Awareness and understanding of issues facing those experiencing homelessness, rough sleeping and/or supported housing and vulnerable adults.
• Excellent organisational and IT skills, including usage of Microsoft Office packages.

If you are interested in this opportunity, please apply below, and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Da'aro Youth Project is looking for an experienced caseworker to join our small team based in Streatham Hill, London. The successful candidate will work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and make progress in their personal development so that they can achieve their full potential. You will join our Casework Service which provides holistic casework, advice and practical support to young people aged 14 to 25 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer-term needs of young people are met.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our East London Apartments Service in Tower Hamlets.

£24,617.00 per annum, working 36 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The shift pattern for this role consists of 4 nights on, 4 nights off.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005981

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Seeking an experienced and dedicated senior youth worker who wants to make a real difference in the lives of young people within Solihull.

You will be JNC qualified (level 3 or above) and have a number of years of experience in this sector.

You will be responsible for designing and delivering accessible and diverse programs and services to engage and support young people (11-17). Your role will be fast-paced and varied as you will support Open Access youth sessions, lead structured groups, provide one-to-one mentoring and support with community engagement through a variety of initiatives.

You will be a key member of our team and will work closely with our other youth workers to design engaging sessions for Boys Group, Girls Group, Youth Council, sports, music, drama, media and topical sessions.

We welcome anyone with a particular interest or skill-set as we are open to developing our program further in ways to enrich the experiences of our young people.

You will also need a full, clean drivers' license and access to a vehicle to enable you to attend various locations in Solihull for sessions and mentoring

Main duties and Responsibilities: 

• Delivery of Open Access youth club and specific groups/projects, including coordination and design of activities. 

• Maintain a case load of approximately 10 young people to mentor, ensuring that each session is impactful, needs-led and strengths-focused to achieve the best outcomes possible, as well as completing pre and post session documentation. 

• Ensure safeguarding and the safety of our young people is at the heart of everything you do. 

• Contribute to the development and delivery of engaging face to face programs for young people, including workshops, group sessions and activities. 

• Ensure effective planning and evaluation procedures are used to maintain high quality delivery.

• Development and delivery of recorded and accredited outcomes for young people using Outcome Star and any other programs relevant to the project.

• Comply with Urban Heard’s policies which support equality, diversity and anti-discriminatory practice.

• The post holder will have the health and safety responsibility for youth services delivered.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Hertfordshire .

£13.15 per hour on a zero hour contract

Want to feel like you're part of one team? You'll feel at home here.

Want to feel in control of your career? You'll feel at home here.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Information on the customer you will be supporting:

Hi, I'm S, I'm a forty-year-old man, I have complex needs, a mild learning disability and autism and I have moved into my new home in Hertfordshire.

I'm looking for adventurous and passionate individuals to support me with my daily living skills but also to help me develop skills to live more independently, to share my hobbies and interests and to explore new ones.

I have a great sense of humour and endless energy and interact with people in a fun and humorous way. I need support to adapt to new environments and to develop trust in my carers, also support to make safe use of my home.

I tend to have a loud voice and am very physically active. I benefit from a Positive Behaviour Support approach as I may hurt myself or others when I'm upset, and I can damage or throw property.

I am looking for someone who can support me in doing the things I most enjoy, which include;

Going out for walks

Playing football and basketball

Listening to music & dancing - Michael Jackson

Role play and dressing up

Using my iPad / tablet to take photos and videos of people I spend time with

Visiting McDonald's for a meal / drive thru

Bike riding, swimming.

Cooking and baking

Professional Skills:

Compassionate and able to help me manage my anxiety levels.
Assertive and able to help me manage my anger and frustrations.
Experience in working with people with Learning Disabilities & autism.
PBS knowledge and can support me in a positive way.
Being calm and patient with me and not rushing me to do things.
Willingness to support all aspects of personal care.
Knowledge of, or willingness to learn about cross contamination and infection control.
Personal and professional resilience.
If you would like the opportunity to support me, please apply!

What you'll do:

Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

What you'll bring:

Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Desirable:

Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an avantage but is not nec

For our full Job description please visit our website.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Shropshire, Telford & Wrekin. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Shropshire, Telford & Wrekin. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 4 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 23:59 on 19 January 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

We are excited to announce that we are looking for a motivated and compassionate veteran with experience in addiction recovery, mental health services or veteran welfare to help us expand and develop the SMART Veterans Programme in Scotland. We will be actively interviewing for this role as suitable candidates come forward, so we reserve the right to stop accepting applications earlier than the stated deadline.

You need to have experience of working with vulnerable people, or in supporting the welfare of individuals, ideally military personnel or veterans. Facilitation of meetings, training and group sessions is essential as is your knowledge of the needs veterans have when they leave service. You should have knowledge of best practice in facilitation and possess good presentation skills. Knowledge of what addiction recovery is and how recovery programmes work is important with knowledge of the SMART Recovery 4-point Programme being highly beneficial.

We accept applications from individuals who have lived experience of addiction either directly or through family and friends, and be able to demonstrate living a balanced life. You need to demonstrate excellent communication and organisational skills, be able to motivate yourself and others and manage your time efficiently. Self-motivation is crucial as this is a home-based role with lots of virtual meetings. We will also consider a secondment from existing employment elsewhere.

Experience working with or being a volunteer is essential and experience of delivering training would equip you well for the role. The ability to support people with adverse lived experiences in a grounded manner and be able to provide support within professional boundaries is very important. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.

The role is home-based, and you will be provided with all office equipment and a travel budget as needed. In order to manage your time and travel effectively you will need to be comfortable forming and developing relationships online, attending and hosting meetings via zoom or MS Teams (this is both business meetings with partner organisations and mutual aid recovery meetings). You will be required to conduct national travel and occasional overnight stays, visiting SMART meetings and facilitators in your area delivering a package of support to facilitators and our partners, helping the charity to grow by helping to generate new business. There are also team development residental trips away with the SMART team every year.

In addition, you will contribute to the global development of SMART Recovery via veteran orientated projects identified by SMART Recovery International. It is essential that you can travel and work flexibly to meet the needs of the role.

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Preston, Blackpool and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse victims and their children. It is a fixed term role until November 2025.

The Resettlement Team focuses on delivering timely and high quality, trauma informed support to victims of domestic abuse and their families.

The post holder will support victims experiencing domestic abuse to access safe accommodation and those resettling in Wiltshire following fleeing domestic abuse, make long term positive and sustainable changes in their lives and to recover from the harm of domestic abuse. To do this you will work sensitively with service users to support them in making the changes to live free from harm, ensuring they feel safe, secure and supported.

We are looking for individuals who are passionate about preventing domestic abuse and supporting survivors to live free from abuse.

This role will be based in Trowbridge, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Main Duties and Responsibilities

• To provide a high quality support service to victims experiencing domestic abuse, giving practical and emotional support.
• Provide support to service users and their families when living in safe accommodation and resettlement support when moving on from refuge accommodation and in the wider community.
• Manage a caseload of assessed service users through telephone and face to face support, to enable them to increase their safety and make positive choices for the future.
• Prepare and deliver educational, time bound sessions on a one-to-one basis with service users around domestic abuse including, but not exclusive to, safety, power and control, barriers to leaving, boundaries, impact on children, moving on and red flags.
• Complete an initial assessment of individuals’ and families’ needs to identify and plan the support needed to address issues and prevent any problems from escalating.
• Referring service users to the various groups within Wiltshire, such as Empowering You, Rediscovering You and Connecting You.
• Supporting service users who are moving on from refuge, providing advice information and support to victims, including around further safe accommodation and independent living, as required.
• Improve parents’ understanding of the impact of domestic abuse on their child and work with the parent to provide continued support to their child.
• Empower service users to make informed decisions about various aspects of their lives through discussions about options available to them as survivors of domestic abuse.
• Plan and implement activities to promote self-awareness, confidence and participation for service users.
• Ensure support provided is accessible to service users in terms of local and times.
• Give priority to service users who have had to move due to domestic abuse.
• Undertake regular caseload review meetings with individuals and families during home and community visits to ensure they are fully supporting to progress and achieve desired outcomes.
• Undertake risk assessments and implementing robust safety management plans, with due regard to the dynamic nature of risk.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises, including access to places of safety.
• Work closely with multi-agency partners and the wider Phoenix team to ensure that we maintain a focus on risk management and safeguarding.
• Develop and establish positive partnerships with Wiltshire’s housing organisations and services to ensure holistic and joined up service delivery.
• Assist service users in attending housing, legal and other appointments where necessary.
• Enable service users to participate in the design, delivery and evaluation of services.
• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved.

Groups and Activities

• Focus on assisting clients and their families to reduce social isolation by connecting them to local community facilities, activities and groups.
• Assist with recruiting clients to be involved in the development of groups or activities or groups, providing them with on-going support.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9.00am to 5.00pm in the Trowbridge office.

Responsibilities

• Manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

Health & Safety

All individual employees are required to promote a health and safety culture within the workplace, observe all health and safety rules and procedures, attend training courses as required and, where appropriate, conduct risk assessments e.g. VDU, maternity, lone working, H&S audits, etc.

Safeguarding / Disclosure and Barring Service

FearFree is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and bring any concerns (whether in respect of service users or members of staff) to the attention of Safeguarding Leads immediately. This role will require an enhanced DBS check.

Confidentiality and Data Protection

All employees must ensure that essential information of a sensitive and/or personal nature is not disclosed to, or discussed with, inappropriate persons and that all information is maintained in accordance with the GDPR and other related legislation/requirements.

Equality and Diversity

FearFree is committed to encouraging equality, diversity and inclusion among our workforce and our service users and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our service users, and for each employee to feel respected and able to give their best. The role has the responsibility to ensure all duties and responsibilities are carried out in a manner which promotes FearFree’s Equality, Diversity and Inclusion policy.

Applying for this Role

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. Please also see our website for FearFree's Privacy Policy for further information about how we process your personal data at FearFree.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Permanent Full Time

Circa £40,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services, by providing support including:

· Helping to reduce social isolation and loneliness among veterans. 

· Supporting ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· Funding youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· Providing grants to help with the cost of living. But this is just a few of the ways we help.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

We are looking for an individual who is inspired to meet fundraising goals through investigating, securing, developing and maintaining corporate partnerships. The ideal candidate will work with various sectors and use their corporate fundraising experience to obtain a range of new partnerships and grow existing ones. Supporting the Head of Strategic Partnerships to deliver the team’s business plan and stretching but realistic targets will be a concurrent theme throughout the role.

As one of our Corporate team, you could get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Royal International Air Tattoo and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others to help people in the RAF Family get through the toughest of times.

The role is based in our London HQ and currently work a minimum of three days in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link to apply through our secure recruitment portal, sending your CV together with a covering letter detailing why you believe you are suitable for this role.

The closing date for applications is Thursday 23rd January 2025, 5.00pm. 

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Central & South London

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Job Title: Young Person's Advocate

Location: The Gaia Centre, Lambeth, London
Salary: £28,104 per annum, including London weighting if applicable
Contract type: Full Time, Permament

Hours: 37.5 hours per week - Operating hours of the service are 8:00am - 6:00pm Monday- Friday with the expectation to work on some days 8:00am - 4:00pm or 10:00am- 6:00pm to cover operational hours of the service.

This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

In the role the key responsibilities will be to be methodical and well-organised, with proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, children’s advice centre or residential setting. You must have experience in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with young people affected by domestic violence.A Safe Lives qualification is desirable.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 24 January 2025

Interview Date: 31 January 2025

Supporter Development Officer

We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.

Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.

Position: Supporter Development Officer

Location: Remote (with monthly onsite attendance in Sidmouth)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £30,515 per annum

Contract: Permanent

Closing date: Tuesday 28 January 2025

About the Role

As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.

Principle duties include:

· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.

· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.

· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.

· Report on the targets and KPIs of campaign activity.

· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.

· Project managing campaigns and activity including expenditure budgets.

· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.

About You

With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.

You will also have experience of:

· Demonstrable experience of managing fundraising or customer service campaigns and activities.

· Project management experience.

· A proven track record of working within a team environment with complex internal stakeholders.

· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.

· Knowledge and experience of CRM systems.

· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.

What you get in return…

· Competitive pension.

· Life assurance.

· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.

· Wellbeing team.

· Recorded Pilates classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We are seeking a dynamic and passionate Fundraising Executive to support us in delivering the outcomes of our Fundraising Strategy. This role will focus on income generation from Trusts and Foundations and involve bid writing, contributing to the development of a strong pipeline, nurturing current funding relationships and meeting reporting deadlines. We are looking for a highly-motivated and organised individual with excellent communication skills. The successful candidate will be passionate about our mission to empower care leavers and at-risk young people to lead successful, independent lives. They will have a drive to develop their skills in fundraising and have the desire to progress within the organisation.