Social Media Management Jobs

The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Campaign Manager for their fast-expanding fundraising team, project managing their iconic BBC Radio 4 Christmas Appeal in the lead up to its 100th Anniversary in 2026. 
 
What’s on offer: 
Salary: £43-£48,000 per annum 
Working Pattern: Hybrid working from their Bloomsbury office (Central London) 
 
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness.  The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate. The BBC Radio Christmas appeal generates over £2M income for the Charity, providing a unique and long-standing opportunity to engage a diverse audience to the wonderful programmes that the Charity funds across the country. Key duties for this role include: 

• Develop, deliver and evaluate inspiring, innovative and cost-effective Christmas Individual Giving activity, driving engagement and optimising long term value from cold and warm audiences. 

• Ensure effective management of the annual BBC Radio 4 broadcast appeal, working with internal and external stakeholders to ensure opportunities to leverage engagement and net income are maximized across all relevant channels. These include broadcast, telephone, social media, paid search, SMS, email, inserts and mail. 

• Deliver the Christmas activity as part of an integrated approach, working collaboratively with the BBC, creative and media agencies and colleagues across St Martin’s Charity including the Fundraising, Communications and Programmes teams. 

• Work with the Leadership Giving Team to ensure high value giving opportunities arising out of the Christmas Appeal activity and Radio 4 Appeal Anniversary year are optimised. 

• Work collaboratively to optimise contactability across Christmas campaign activity, developing a seamless supporter journey that encourages regular giving and increases lifetime value.   

 
We’re looking for the following skills & experience: 

• Demonstrable experience of project management across a range of direct marketing channels including print & digital. 

• A strong track record of campaign planning, including ideation, proposition development, campaign execution and channel optimisation. 

• Experience of sourcing compelling content for utilisation across both online and offline channels. 

• Experience of working with creative, print, digital and media agencies, collaborating with them to get the best results. 

• Experience of using social media to target, communicate with and engage 

• Planning and budgeting experience in an individual giving context. 

• Experience of managing broadcast appeals, especially radio appeals is highly desirable. 

 
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application. 
 
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

ABOUT THE ROLE

We are looking for a Forensic Psychologist to support our service based in Croydon. Based at a 27-bed residential property which specialises in forensic mental health, complex needs and dual diagnosis. As a Forensic Psychologist, you will support individuals with specific needs, and offer a level of contact, support, and supervision to support our residents to reintegrate within society. You will be providing psychological assessments and support residents who have multiple and complex needs that need support from our staff teams to meet their personal goals. 

Penrose Croydon: A 27-bed residential property specialising in forensic mental health, complex needs and dual diagnosis. We offer psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.

Shift Pattern: 22.5 hours per week, shift pattern to be agreed. 

This role is the equivalent of NHS band 8B

Additional Support Benefits for this specific role include:

• Clinical Supervision 
• A CPD budget of £500 per annum
• Support from our Clinical Lead

ABOUT YOU

We are looking for a self-starter who can proactively encourage others, take leadership and ownership for creating a positive psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively and will have a background in a similar role as a Forensic Psychologist. You will also need to be HCPC registered and have post-graduate doctoral level training. 

What do we offer?

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Regular all staff webinar - access to leadership team to ask any related questions 

WHAT'S SOME OF THE RESPONSIBILITIES YOU WILL HOLD?

• Provide advice and guidance to the wider team on criminology, psychology, and behavioural patterns, and how they link to resident/participant behaviours and engagement.
• Provide highly specialised psychological assessment for participants/residents with highly complex conditions based on the appropriate use, interpretation, and integration of data from a variety of sources, which may include neuropsychological testing. 
• Exercise full clinical responsibility for resident/participant psychological care as a care coordinator within a multidisciplinary team. 
• Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practice.
• Discuss and negotiate care plans with all relevant internal and external parties.
• Undertake highly skilled evaluations and make decisions about treatment options and provide guidance and consultation to other parties contributing to the resident/participant’s diagnosis, formulation, and intervention plan.
• Facilitate one to one and group workshops and interventions, workshops, PIE training, and support with implementation plans across the organisation.
• Ensure all work carried out is compliant with Health and Safety, CPD activities and HCPC requirements.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Post-graduate doctoral level training in Applied Psychology (or equivalent) as accredited by the BPD (or equivalent awarding body)
• HCPC registration as an applied Psychologist with chartered status
• Previous experience working as a qualified forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are working with Ark Cancer Charity who are looking to appoint an experienced Fundraising Manager with demonstrable success in fundraising and marketing, and charity governance knowledge.

Ark Cancer Charity is an ambitious award-winning cancer charity that has raised significant donations both for capital and revenue projects benefitting patients using cancer services at the Hampshire Hospitals NHS Foundation Trust (HHFT).

In this newly created post, the Fundraising Manager will work collaboratively with the charity’s board and Head of Charity to shape their income generation for the next three years to enable them to meet the demand for their unique patient centred wellbeing services.

With a hands-on approach you will have:

• At least three years charity/third sector experience, including in a management role and,
• Experience of operating and engaging within complex stakeholder networks, of building partnerships externally and of fulfilling an ambassadorial role.
• Developed multi-channel, multi-year fundraising plan(s), excellent budget management and work to an agreed financial target.
• Excellent written and verbal communication skills, the ability to work collaboratively with trustee board members and effectively manage volunteers.
• Demonstrable fundraising success including securing donations from HNWIs, corporate partnerships and grant application writing (>£25K) plus an understanding of legacy fundraising.
• Campaign knowledge along with excellent digital marketing skills (social media, e-news marketing, website)
• Experience with regular charity reporting, excellent understanding of charity governance and charity commission requirements.

We are looking for someone strategic who has strong influencing and negotiating and problem-solving skills. Ideally you will have worked within a healthcare charity or NHS charity for at least two years and hold a relevant sector qualification such as CIoF or CIM, although this is not essential.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Basingstoke, Hybrid

Closing date: 26 July 2024.  Please note that when a suitable candidate is found the role will close early, so please apply without delay.

Marketing and Communications Manager – Remote

Prospectus is delighted to be working with an organisation which creates immense UK wide, as well as international impact in regard to safety.  We are supporting the recruitment of an exciting new Marketing and Communications role which will be focused on a crucial campaign for a 2 year fixed term. 

This role will empower a capable Marketing and Communications Manager who is able to work in a standalone capacity.  You will be designing the marketing and social media campaign strategy and will be the go to expert for the programme  team.  The campaign has a library of amazing content already in place, and there is a modest budget for amendments and further creation. 

Working remotely, you will have lots of interaction with the broader team, and organisation, and your campaign will be receiving National coverage.  You’ll be writing press releases, organising webinars and events and pulling together targeting case studies.  You will be making this campaign your own in many respects.

Please apply with your CV in the first instance, and we will call candidates who fit the experience requirement to discuss the role in greater detail before requesting a cover letter.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Digital Content Creator

We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.

This is an exciting time to join an expanding social media team, with a new integrated campaign planned for the late summer. The successful candidate will be working across two charity brands.

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Digital Content Creator

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £30,880 to £35,907 per annum (plus London Allowance £3,000 per annum)

Contract: Permanent

Closing Date: Applications to be received by no later than close of play on Monday 8 July, with interviews taking place on Tuesday 16 July and Wednesday 17 July.

Work for an organisation that research shows is one of the most trusted major voluntary sector brands

The Role

The objectives of the Communications and Campaigns team are to increase the public profiles of organisation and its partner charity, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities. 

A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.

You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.

Main duties include:

• Creating shortform video content
• Project manage the production of video content for social media campaigns
• Ensure that the charity showcases its advice, information, programmes and services through shortform content.
• Champion and promote the brands, including their tone of voice, in our creative content.
• Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
• Analyse the performance of video content
• Help the team keep up with social media trends, spotting opportunities

About You

A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.

You will also have experience of:

• Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
• Being a brand guardian and supporting others to use brand and tone of voice guidelines.
• Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.

About the Organisation

Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our Research, Policy & Public Affairs teams are responsible for taking forward the charity's mission and objectives, to develop and influence policy across the UK to deliver the best end-of-life experience for all.

Your role in our mission…

As the Policy Manager for Marie Curie Cymru, you will play a central role in shaping the policy environment and advocating tirelessly to improve care for people with a terminal illness and their loved ones.
In Wales, we know that too many people at the end of life don't have their needs met. Whether it's being supported to manage their symptoms in the community through timely access to palliative care, affording to warm their homes, accessing benefits advice, or responsive bereavement support for their loved ones. With finely tuned political skills, you'll know the challenges of shifting the health policy landscape in Wales and you'll be ready to find new ways to shape change.

As part of the role, you'll be the lead for policy development in Wales, bringing together evidence, ideas and lived experience to give policymakers a clear understanding of the issues facing people with a terminal illness. You will be encouraged to spot opportunities to talk about end of life care in Wales with policymakers, the media and general public.

If you want to make a difference, then you'll be part of a supportive team who will encourage you to take the initiative, make the case for change and feel ownership over your important work. At the same time you'll be supported to develop into the role and build your expertise with excellent learning and development support.

This is an ideal career opportunity for someone with experience in campaigning to influence policy or practice on a health or social issue either at a parliamentary or local level.

Additional Criteria for Success:
- Substantial results in securing support from the media in policy work.
- Experience of delivering presentations to a diverse audience and/or speaking at public events.
- Understanding of the structures and working of the Welsh Government, health and social care organisations and local authorities in Wales.
- Knowledge of health and social care policy issues at national and local levels across Wales.
- A commitment to addressing and tackling issues of inequity and social justice for people with a terminal illness.

Close date for applications: Sunday 7th July 2024

Salary: - £43,250 - £48,048 dependent on skills, knowledge and experience.
Contract: Permanent
Based: Flexible, with offices in Cardiff or Pencoed

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

About the role

Sense has a fantastic opportunity for someone to join our Engagement team as our Campaigns Manager. This is a full time position working 37.5 hours per week. This role will a hybrid position working between home and our office in King's Cross, London, with a minimum of 2 office days a week.

Sense campaigns to create a fairer society for disabled people and their families. Sense campaigns focus on the issues that matter most to the people we support, from the cost-of-living to social care. They are aimed at driving public awareness, engagement and positive change in people’s lives. We are looking for an experienced campaigner who is passionate about driving change, and able to lead organisational projects. You will play a leading role in campaign strategy for the organisation and help Sense really make an impact for disabled people and their families.

Key Responsibilities

• Lead on the development and delivery of Sense campaigns, working alongside the Head of Media & Campaigns and Head of Policy, Public Affairs and Research.
• Decide on campaign priorities and make recommendations on the most appropriate course of actions to achieve Sense’s campaigning and influencing strategy.
• Ensure Sense has a consistent narrative and that disabled people and their families remain at the heart of our campaigns, that Sense is a sector leader in terms of campaigning, and that we are compliant with new charity regulations. 
• Lead on the evaluation and reporting back of campaigns to the team and wider organisation.
• Provide leadership and expertise around campaigning strategy and management to senior management and trustees.
• Be an active member of the Media & Campaigns management team, ensuring team and project plans and budgets are developed, managed and reported against.

Key skills and experience

• A passion and commitment to Sense’s purpose and values, with a genuine interest in and understanding of the issues and policies affecting our work and the individuals we support. 
• Significant experience of campaigning work, designed to achieve change, that generates support and mobilises supporters.
• Demonstrable ability to develop, maintain and negotiate effective working relationships with groups and individuals with differing perspectives and agendas, and of working with other organisations on joint campaigns and coalitions. 
• Detailed understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
• Understanding of the value of involving disabled people and their families at all stages of campaigning.
• Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

PROJECT MANAGER
THE ABBEY OF ST EDMUND: A MILLENNIUM OF ENGLISH HISTORY IN WEST SUFFOLK

Thanks to National Lottery players, St Edmundsbury Cathedral, in partnership with West Suffolk Council and English Heritage, has received a Development Phase grant from The National Lottery Heritage Fund to conserve the Abbey of St Edmund ruins, deliver universal access through a network of footpaths, and build a heritage welcome centre within a line of listed buildings facing the town’s public space.

We are now looking for a Project Manager to co-ordinate and assist in the management of the development phase, which will last until February 2026. If we are successful in our delivery phase application, the role will continue for a further three years. We’re looking for someone with:

• Similar project management experience, at a comparable level of cost and complexity, especially working on Heritage Fund projects.

• Experience of working on projects with complex structures (we have three project partners: St Edmundsbury Cathedral, English Heritage and West Suffolk Council).
• A good understanding of audiences for heritage to enable activity planning and audience development to take place alongside the capital and design works.

Flexible working, but must be on site at least 2 days a week. 

For the full application pack, please see the attachment below

Closing Date: Friday 19 July 2024 at 12 noon

This is an exciting opportunity to lead ASSIST Sheffield’s experienced and diverse volunteer teams and staff in delivering high-quality support to people who are experiencing destitution as a result of being refused asylum in the UK.  The post holder will join a small leadership team, collectively holding responsibility for the work of the organisation. 

You will be experienced in managing or delivering support and advocacy services. You will be committed to the wellbeing of people seeking sanctuary in the UK  and to the values of solidarity and respect which underpin ASSIST’s work. You will be confident in enabling volunteers to work effectively with skill and compassion. You will thrive on teamwork in a dynamic and challenging environment and will be ready to bring your skills to the leadership structures in a vibrant, learning organisation.  You quickly grasp the subtleties of complex issues and identify patterns in challenges. You don’t stop at diagnosing problems, though; you come up with insightful, pragmatic, equitable, and sustainable ways to produce positive change.

You will be an excellent communicator, committed to forging positive relationships with partners, and ready to hold responsibility confidently and transparently. 

And finally you put equity at the centre: You recognise ways that race and other identities intersect, especially with communities we serve. You identify potential for bias and actively work to minimise inequities in all areas of your work.

ASSIST Sheffield is a well-established charity which has supported people who have been made destitute following the refusal of their asylum claims for 21 years. With over 140 volunteers and a staff team of 12, this is a dynamic and challenging working environment.

If this sounds like you, we would love to hear from you.

BENEFITS

• Access to an Employee Assistance Programme - providing counselling and a range of other benefits

• 6% Employer contribution to our workplace pension scheme

• Cycle to Work scheme

• Free Eye Tests

• Effective Line Management, personal and professional development opportunities

• A supportive, well-being-focused work environment.

• The opportunity to be part of an effective, well-respected community organisation 

ASSIST is committed to equal opportunities policies and practises and welcomes applications from all sections of the community. We particularly welcome applications from people with lived experience of the asylum system.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Hours:        40 hours per week, five days over a flexible seven-day rota

Location:    Ground Floor Shop Premises, 22/24 Parkway Camden Town, London NW1 7AA

About the role

As Assistant Shop Manager, you will play a key role in managing everyday operations to deliver an outstanding customer experience. You will be involved in volunteer recruitment and management as well as processing donations, engaging with the community, and delivering the highest standard of customer service through your team. You will work towards ambitious targets, including leading on creative initiatives to drive sales and community engagement maximising the impact on our mission to end homelessness.

This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be keen to build your people management skills including working with Crisis members. You will be committed to Crisis’s values and mission to end homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave, incrementally increasing to 31 days after 4 years. 
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Thursday 4 July 2024 (at 23:59) 

Interviews will be held Monday 15 July 2024 location TBC

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

Asylum Matters is looking for a dynamic leader committed to fighting for the rights of people seeking

asylum. Our team of eight staff is geographically dispersed across the UK. We are a charity that

campaigns locally and nationally, in close collaboration with an extensive network of partner

organisations, to advocate for progressive change on a range of issues that affect people in the

asylum system in the UK.

These include;

- Our Fight The Anti Refugee Laws campaign

- Communities Not Camps, a campaign against mass containment sites

- Our campaign against Asylum poverty

- And the Lift the Ban campaign which we co-lead, and award winning campaign bringing together

over 300 organisations calling for the right to work for people seeking asylum

Asylum Matters was established in 2016 and became an independent charity in 2021, and plays a

significant role in efforts to defend the right to seek asylum in the UK and to bring about positive

change for refugees and people seeking safety here. We are a convenor and facilitator of

collaboration and joint action. Our work connects the local with the national, helps strengthen

collective advocacy on asylum reform and ensures it is informed by the reality on the ground.We are looking for an experienced campaigner, advocate and leader, with the skills and experience to

effectively manage people, teams and programmes of work and to develop and implement strategies

to achieve real change locally and nationally. The successful candidate will have a commitment to

working towards a fairer and more effective asylum system, and to empowering and working with

those with direct experience of it. They will have experience of Parliamentary advocacy and cultivating

progressive relationships with MP’s. They will be proactive, able to identify influencing opportunities

and rapidly mobilise support to respond to them. They will also be a highly effective communicator,

able to represent the organisation externally, build strong working relationships and close

collaboration and manage various communication channels. We are particularly keen to hear from

people with lived experience of the UK asylum system and anyone with lived experience who meets

the essential criteria will be guaranteed an interview. The successful candidate must have the right to

work in the UK.

Our objective is to achieve exceptional customer engagement, foster intimacy, drive website traffic, and increase revenue through strategic utilisation of the social media marketing roadmap. 

The ideal candidate should possess a comprehensive understanding of various social media platforms and how to optimise content for maximum engagement. 

Your expertise in social media marketing will be essential in achieving our goals and establishing strong brand connections. 

Key Role

• Create marketing and social media campaigns and strategies, including planning content creation, implementation schedules and paid advertising.
• Create and distribute engaging written or graphic content in form of email marketing, web pages, blog content and social media messages.
• Support with development and monitoring of brand guidelines and key messages.
• Grow and expands social media presence into new social media platforms, plus increase presence on existing platforms including Facebook, Twitter, LinkedIn and Instagram.
• Analysing and reporting on digital communications KPIs and optimising campaigns to develop improvement plans where needed.

To excel in this role, you need professional experience in communications and marketing, media development, digital marketing or fundraising, websites, email marketing, and social media. Experience in the voluntary or statutory sector and a knack for networking and relationship-building would be great.

Requirements and skills

• Proven experience in social media marketing or as a digital media specialist
• Excellent consulting, writing, editing (photos, videos and text) presentation and communication skills.
• Adequate knowledge of web design, web development, experience of using content management systems and SEO
• Experience of writing and creating email campaigns using software
• Experience of website and social media analytics and the ability to produce reports that communicate the meaning behind the data with recommendations.  Positive attitude with good multitasking and organisational ability with a proactive mindset and great interpersonal skills.
• Ability to use initiative, think creatively and solve problems and work closely with the team.

Terms and Conditions 

Based: Remote

Annual Salary: c£29,000 

Probationary period: 3 months. 

Group personal pension plan: available on satisfactory completion of 3 months service. 

Life Assurance: up to four times annual salary. 

Holiday: 25 days annual leave plus public holidays. 

Application and interviews 

• Please apply by submitting your CV and Covering letter explaining why you feel you meet the vacancy criteria. 

• We do not have a specific closing date for this post but will assess applications as they arrive and arrange interviews as required on a rolling basis until we fill the vacancy.

• Interview questions will be provided in advance

Appointment will be subject to receipt of satisfactory references and a basic DBS check. Further information regarding the Fishermen’s Mission can be obtained from our website. Find us on Twitter (@thefishmish) and Facebook 

Job Description –Trusts and Grants Manager

Reporting to:  Senior Trusts and Grants Manager

Location: Hybrid / London Office

Contract: Permanent

Hours: 35 Hours

Salary: £39,414 - £41,488

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s largest food redistribution charity, working with a network of 18 independent organisations to make sure good quality surplus food reaches people who need it most, rather than being wasted. We rescue food from farms, factories, supermarkets and food outlets and send it to almost 9,000 charities working on the frontline to support their communities. FareShare food nourishes people in need and connects them with vital support services to help them build a brighter future.

Every day, millions of people skip meals or go without any food, driven to food insecurity by the cost of living crisis. Yet at the same time, over three million tonnes of good to eat food goes to waste in the UK – enough for 7 billion meals.

 In 2023/24, FareShare redistributed enough food for almost 135 million meals, but we know there is more food out there that could be used to support communities in need rather than needlessly wasted. This is an exciting time to join FareShare, as we embark on a new, ambitious three-year strategy that will maximise the social and environmental impact of rescuing surplus food.

 
FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

 Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of food poverty.

 Our Values: Passion – for our cause and the challenge that lies ahead.

Ambition – to go the extra mile and drive the change that must happen.

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries.

Collaboration – it’s only by working with others that we can be stronger.

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

We are looking for an exceptional Trusts and Grants Manager to play a crucial role in ensuring the ongoing success and expansion of our partnerships with trusts, foundations and statutory givers. Working closely with the Senior Trusts and Grants Manager and four more team members, this new role will lead on nurturing high-value relationships with prospective trusts who have capacity to give large funding to FareShare.

As the cost of living crisis pushes millions into food insecurity, and the world is faced with a climate emergency, the difference you can make by joining the Trusts and Grants Team is substantial. Our dual social and environmental purpose has never resonated more with partners and we have just launched an ambitious strategy to double the number of meals we can provide, amplifying our impact and presenting a compelling case for support.

The Trusts and Grants and Manager will take on the management and stewardship of a diverse portfolio of high-value funding relationships, while developing new partnerships with a range of givers. The role will also be responsible for managing and developing a Trusts and Foundations Officer to support team objectives.

You will be a strategic thinker, used to working with high value grant making professionals and trustees and with senior staff and stakeholders within your own organisation. You will have a strong track record in income generation and supporter stewardship and have excellent communication skills. Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.

Main areas of responsibility

• Build relationships with portfolio of five and six figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
• Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes developing relationships across the organisation to build a sound understanding of FareShare operations and where support is most needed
• Champion and input in to the teams prospecting process, using your own research and sector knowledge to take new opportunities from identification through to solicitation, particularly focussing on those with multi-year and high value potential.
• Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
• Provide supportive management to a Trust and Grants Officer, offering regular advice and guidance, identifying opportunities for development and monitoring performance objectives in line with the organisational and team strategy.
• Play an active role in developing and delivering the Trusts and Grants team strategy contributing to planning and management of team objectives, and supporting the Senior Manager to motivate the team and drive trust income.  
• Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
• Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Person Specification

Experience

• Experience of securing and successfully managing five and six figure grants and multi-year gifts from a range of grant makers, including project funding and unrestricted funding.
• Experience in prospecting for new high value business opportunities via multiple research channels and soliciting new donors to make significant gifts.
• Experience in writing compelling funding applications and impact reporting.
• Experience in developing and presenting complex project and financial information to support compelling funding proposals.
• Experience of successful cross department working with senior colleagues to deliver on funding objectives and budget.
• Experience of line management or transferable skills to line management.

 Skills, knowledge and abilities

• Strong up-to-date knowledge of the trust, grant and foundation landscape.
• Excellent written and verbal communication skills, particularly in writing proposals and presenting to or meeting with funders.
• Proven ability to form good working relationships, both internally and externally.
• Ability to assimilate strategic plans into compelling funding proposals.
• Excellent numeracy skills with the ability to work with complex budgets and present them to funders.
• Ability to work on own initiative, meeting objectives and managing competing priorities and tight deadlines under pressure.
• IT Literacy and ability to use a CRM.

 Desirable Criteria

• Experience of Statutory fundraising
• Interest in the impact of food waste on the environment
• Interest in food poverty and its causes

Values and behaviours

• Enthusiastic approach and ability to work in a team
• Proven ability to develop and maintain good working relationships
• A commitment to Equality and Diversity
• An appreciation of FareShare’s mission and strategy

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan