Social Jobs

We are seeking an experienced, creative, and knowledgeable family support professional to join our Client Support Team, assessing clients’ needs, processing grants, and introducing them to appropriate services.

The ideal candidate will have experience of working with children and families with complex needs in a key worker or family support role.

Experience of needs assessment and care planning would be beneficial.

You will enjoy working independently but also capable of effective team working, ideally with experience of inter-professional working across health, education and social care.

You will be familiar with the needs of children with disabilities and complex needs and understand the challenges facing families.

You will have strong interpersonal skills, an enthusiastic work attitude and a flexible approach to the changing work environment.

The place of work is based at ScotsCare’s office at 22 City Road, London EC1Y 2AJ however the post holder will be required to work on an outreach basis across the 35ml radius catchment area. We have flexible working guidelines in place which include some working from home.

In person interviews week beg 5th August

Benefits:

• Semi-flexible hours
• Career progression
• Wellness allocation (for gym, spa, massage or private healthcare)
• Enhanced pension
• Mental health support
• Birthday off

Overview of FSUK

‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’

Sam, Fowler’s Fox, 2022

Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.

Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It  causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.

We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.

85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.

75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’

There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.

Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.

* Women and AFAB

The Role: Administrator

The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.

Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management

Resources: Supporting the CEO and working to deliver first class resources.  Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups,  dissemination of information on studies and surveys.

Comms:  Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website

Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.

Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.

Community led research: Assist the CEO in creating patient led community research.

Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.

There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Qualities for the role:

- Preferred: Lived experience of bladder conditions

- Demonstrate commitment to the charity, its strategic objectives and cause

- Exhibit strong relationship building abilities

- Strong networking capabilities

- Good team player

- MS Office, Zoom, social media, Wordpress, Mailerlite proficient

- Good written and communication skills

- Enhanced DBS check

 To apply:

Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack) 

As the Head of Partnerships and Strategy, you will support the Board in its development of organisational objectives and strategy. Your role will involve contributing to our long-term goals, identifying new business opportunities, and managing relationships with key stakeholders, including community organisations and the NHS. You will also assist in developing governance policies and practices, ensuring our operations align with our mission and values.

You will be responsible for developing and delivering our organisational strategy, overseeing the commissioning, procurement, and support of third-sector initiatives, and leading our Senior Management Team (SMT) in shaping the organisation’s direction and effectiveness. Regular travel will be required to meet our organisational needs.

At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.

Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.

We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.

Our ideal candidate will have significant senior-level management experience in a complex environment, preferably within the Voluntary, Community, and Social Enterprise (VCSE) sector. You will have a track record of strategic and operational management, stakeholder engagement, and the implementation of innovative technologies. Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude.

Interviews are scheduled for Wednesday the 10th of July 2024.

Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London, E1 1DU: reliably commute or plan to relocate before starting work (required)

Application question(s):

• All employees are required to undergo a DBS prior to starting with us

Work authorisation:

• United Kingdom (required)

Work Location: In person

We have an exciting opportunity for a Caseworoker (known internally as a Victims Champion- Anti-Social Behaviour) to join the Victim Support team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression.

About the role:

This role is based in Rumney Police Station, Cardiff with the opportunity for hybrid working. Travel within the local area will also be required. As a ASB Victim' Champion you will:

• Work within a multi-agency setting alongside Cardiff Council to provide tailored support to Victims of Anti-Social Behaviour in the Cardiff area.
• Recruit and manage a base of volunteers to help deliver the service.
• Liaise with the Council in respect of new referrals, ongoing casework and to seek advice and guidance as required
• Promote awareness of the service and driving referrals.

You will need:

• to work constructively with groups and individuals in the community
• to work proactively to recruit volunteers
• the ability to lead, motivate, supervise & support a team of volunteers
• to deliver coaching and training as appropriate to volunteers
• the ability to think strategically & plan ahead
• Able to deliver direct services to a client group
• good interpersonal skills appropriate to the support of people in crisis
• to be able to communicate effectively in writing and verbally with a wide range of people
• an organised, methodical & dependable approach to work
• the ability to prioritise & deal with competing demands
• to work without direct supervision, demonstrating a high level of self-management, motivation & determination
• Able to apply problem solving techniques

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation

for the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Passionate about improving outcomes for young people from a range of backgrounds
Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
Highly competent in advocating for young people, working with other professionals to get the best outcomes
Highly organised and able to meet deadlines and targets on written work and practical tasks
Committed to working in a person-centred way with complex young people, using creative strategies to achieve results
Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
Highly flexible with a "can do" attitude
Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Willing to work on a rota basis, including evenings and weekends.
Excited to take on new challenges, including managing and developing various projects across the service.
Wanting to develop and achieve in your career

What you'll bring:

Essential:

N/A

Desirable:

- Experience working with young people

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.

£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.

Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.

The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

Job Title: Family Finding Worker

Salary: £10,395 per annum + £300 per annum home working allowance

Hours & Contract: 14 Hours per week on Thursday and Friday - Permanent Contract

Location: Homebased within a reasonable travelling distance of Bristol

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

TACT South West are seeking a dynamic, enthusiastic and highly motivated individual with experience in administration within the social care field for their Family Finding Worker post. This role is home-based, and it will cover placements Bristol, Bath & North East Somerset, Wiltshire, North Somerset, South Gloucestershire, Swindon, Gloucestershire.

The Family Finding Worker is responsible for receiving placement requests for children who need to be looked after and matching them to our foster carer in close cooperation with the Duty Social Worker.  The role requires exceptional communication skills and discretion, sensitivity and the capability to deal with conflicting priorities at times. The Family Finding Worker will be an integral part of this outstanding team and be required to attend in person events, training an team wellbeing, on a regular basis, local to Bristol.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

In this role, you will be responsible for…

• Processing referrals received from the Local Authority requesting a place for a child
• Building and maintaining positive relationships with Local Authority Placement Teams
• Liaising with appropriate parties regarding discussion of potential matches
• Reviewing sensitive and confidential documents
• Establishing professional relationships with colleagues, carers, and the children they look after to ensure the best outcomes for the children and young people in our care

You will be suited to this role if you have…

• Experience in a social care & health setting
• Experience of working with children/young people
• Knowledge of current safeguarding procedures.
• Excellent communication skills
• The ability to build a rapport and a positive working relationship with external partners.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development programmes and a range of opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Tuesday 6th August 2024

Interview Date: Monday 19th August 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

ENS is seeking a Communications Coordinator to play a key role in enabling ENS to fulfil its mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality.

This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will coordinate ENS’s communications work and help raise awareness and galvanise our membership to end statelessness.

The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 40 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

We are looking for someone with a solid track record in developing and promoting engaging content to affect change on hard-to-win issues. The candidate should also have practical knowledge of online communications tools - including Mailchimp or similar email platforms, website Content Management Systems, CRM, and social media management platforms.

Working under the supervision of the Head of Communications, Operations & Development, the postholder will work closely with key partners, members, and other ENS staff to increase the impact of our advocacy work by developing engaging content. They will also support our efforts to put people and communities affected by statelessness at the centre of our communications work.

The post’s day-to-day responsibilities will among other things involve coordinating a busy online website and email publishing schedule, managing social media, and publication design and publishing.

The successful candidate will have experience working in a busy communications environment. The candidate will be highly articulate in English (other languages are an asset) with experience of working with diverse communities and stakeholders.

The postholder will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced environment with an international focus. We are looking for someone with interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility, and ambition, as well as a commitment to addressing statelessness in Europe.

We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Lambeth.

£31,534.93 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

1 year maternity cover

9-5, Monday - Friday

Cover runs where needed

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision, team meetings and casework management with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Completion of working rota and managing Annual leave.
Ensuring the visit allocations are completed daily or where necessary, so staffs know what visits they are doing from day to day.
Completing service update meetings and ensuring the actions from these meetings are completed by staff.
Completing initial assessments and leading on medication reviews/ self-medicating reviews/ step down and discharges.
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can-do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health service in Richmond.

£14,582.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people living in a variety of different tenures and a geographical area in the community to move towards greater independence by providing a flexible and individually tailored support package. Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Building supportive, trusting relationships with customers.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.

The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.

Requirements

Desirable

1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

Essential

2. Good IT knowledge with an ability to support delivery of advice

3. Ability to support and encourage others in using online systems and resources to enable them to self-help.

4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.

5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.

6. Understanding of barriers individuals have to accessing CAL’s services.

7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Effective oral and written communication skills.

10. Ability and willingness to work both on own initiative and as part of a team.

11. Willingness to learn and develop skills and be flexible with service delivery.

12. Understanding of the issues affecting society and their implications for clients and service provision.

13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.

Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

How to Apply

For more information and to apply, please click on the Apply button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays

• Hybrid Working Scheme

• Interest free travel loans

• Employee Assistance Programme

• Pension Scheme

• Cycle to Work Scheme

• Lifestyles Gym Membership (20% corporate discount)

• Enhanced maternity, paternity and adoption leave pay

Asylum Matters is looking for a Campaigns & Media Manager committed to fighting for the rights of

people seeking asylum. Our team of eight staff is geographically dispersed across the UK. We are a

charity that campaigns locally and nationally, in close collaboration with an extensive network of

partner organisations, to advocate for progressive change on a range of issues that affect people in

the asylum system in the UK.

These include;

- Our Fight The Anti Refugee Laws campaign

- Communities Not Camps, a campaign against mass containment sites

- Our campaign against Asylum poverty

- And the Lift the Ban campaign which we co-lead, and award winning campaign bringing together

over 300 organisations calling for the right to work for people seeking asylum

Asylum Matters was established in 2016 and became an independent charity in 2021, and plays a

significant role in efforts to defend the right to seek asylum in the UK and to bring about positive

change for refugees and people seeking safety here. We are a convenor and facilitator of

collaboration and joint action. Our work connects the local with the national, helps strengthen

collective advocacy on asylum reform and ensures it is informed by the reality on the ground.

We are looking for an experienced media manager to support our work in campaigning for the rights of

people seeking asylum. You will be an experienced & natural collaborator with a passion for charitiesand community based organisations, working with them to support improved communications and

media work around the Lived Impact of anti Refugee policies. The post will work directly with a range

of front line charities and groups to develop capacity for people with Lived Experience to tell their

story.

You will have established relationships with a range of media outlets, including those focussing on

asylum & migration, but also more broadly those covering poverty, racial justice and homelessness.

You will be a skilful communicator and ideally have experience of a range of digital media work in

addition to traditional media outlets.

We are particularly keen to hear from people with lived experience of the UK asylum system and

anyone with lived experience who meets the essential criteria will be guaranteed an interview. The

successful candidate must have the right to work in the UK.

Contract: Permanent, Full-time (37.5 hours per week)

Salary: £38,100 per annum

Closing Date: Monday 8th July 2024

Interviews will be held W/C 15th July 2024

Centrepoint is the UK’s leading youth homelessness charity and now the largest provider of Housing First for young people in England, is looking for a Service Manager to join our team based in Camden.  

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high quality outcomes for young people and working in partnership with Social Services teams.

As a Service Manager, you will be responsible for:

• Line management of supported housing officers, night staff, and deputy manager
• Managing referrals and strengthening commissioning relationships
• Working closely with other services and managers across the region
• Ensuring young people are supported in a PIE focussed trauma-informed way
• Accountability for reporting and target management

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Clear career progressions, linked to portfolio work, that enables movement up the pay scale
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Service Manager click ‘Apply’ now!

We're looking for a kind, compassionate and resilient Activities Coordinator to join our homelessness and complex needs service in Kensington & Chelsea.

£29,423.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

The Activities and Move on Coordinator is responsible for managing and promoting Look Ahead's move on pathway across the RBKC complex needs service and also ensuring there is regular activities across all of our services that will not only build on residents' life skills but also enhance co-production within our services. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for resident. The post holder will also be responsible for sourcing funding for activities both internal an externally and working with residents across our services to ensure that the activities ran are done so in a co-produced way. This will also involve liaising with and establishing relationships with agencies outside of the organisation with whom we can form joint working relationships that will help with us developing life skills and enhancing the residents experience when it comes to co-produced activities available to participate in within our services.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Facilitate and lead on activities across all of our services
Ensure there is clear communication across all forms with residents , staff and external agencies about ongoing activities both in and out of our services
Source funding for activities both internally and eternally
Ensure that residents are regularly consulted to gage their interests in the types of activities we promote
Develop and design activities that will target development of residents life skills whilst in our services
Promote and encourage resident participation in all activities and creating opportunities that will ensure activities are co-produced
Develop and create a calendar around planned activities that will ensure ongoing staff involvement and participation
Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation
Work in partnership with the local authority move on co-ordinator, creating innovative schemes to support long stayers in accommodation
Attend and complete all relevant documentation for placement review meetings
Maintain accurate records of service utilisation

For the full job description please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Is highly motivated and a self-starter
Enjoys managing and motivating others
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is respectful, articulate and sensitive in style of communication
Is able to advertise and promote activities in a way that will lead to engagement
Is excellent at working with others and working in a co-produced way
Is creative and able to put creative ideas into action
Is naturally well organised and able take practical steps towards objectives
Is passionate and enthusiastic about his/her career and job experiences

For the full job description please see our website.

What you'll bring:

Essential:

Has relevant sector work experience
Demonstrable experience of supporting vulnerable adults with Learning Disabilities

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.