Social enterprise jobs

If you are ready to join a creative, fast-growing organisation dedicated to community-led educational equity, we encourage you to apply.

About EduSpots

EduSpots is a dynamic, community-driven UK and Ghana-registered charity that connects, trains, and equips volunteer community educators (known as ‘Catalysts’) to drive grassroots educational change. These efforts center around the creation and operation of community-led ‘Spots’—innovative education spaces benefiting learners of all ages.

Founded in 2016, EduSpots has grown to support 50 communities through 400 local Catalysts who play a central leadership role. We believe in a community-led model that can be adapted globally. Our Ghana-based team facilitates three leadership programmes—Ignite, Catalyse, and Inspire Mentoring—enabling Catalysts to run clubs focused on early-years education, digital literacy, STEM/environmental education, and gender equity, ultimately reaching over 15,000 learners each year.

EduSpots’ rapid growth has been recognized through accolades like the Tes International Award (2018) and the Big Give Supporters’ Choice Award (2022). We were recently a finalist for the 2023 Their World Scale-Up Innovation Prize, and our Founder was a finalist for the UNESCO-backed Varkey Foundation’s Global Teacher Prize. We are now expanding our model, supported by independent evaluation findings and prestigious accelerator programs, as we explore its global potential.

About the Role

EduSpots is seeking a Global Philanthropy Manager—an engaging, dynamic, and proven fundraising specialist who will play a key part in our next phase of growth. As we continue to expand, we need an individual with a track record of securing income from trusts and foundations, ideally at the 5- to 6-figure level (GBP), and the ability to cultivate new funding partnerships.

In the past two years, we have doubled our income and expanded our programmes significantly. We are now poised for further growth and need someone who understands the value of community-driven change. You will collaborate closely with our CEO, Ghana-based Heads of Programmes, and Head of Operations to develop funding proposals and nurture donor relationships at a strategic level.

Depending on experience and availability, this role may involve overseeing a small part-time fundraising team (including a Fundraising Manager, Trusts and Foundations Manager, and Communications Manager). In time, the position could evolve into a Head of Fundraising role.

If you are passionate about educational equity, thrive in a fast-paced yet supportive environment, and want to make a direct impact on community-led initiatives, we’d love to hear from you.

Key Responsibilities

1. Global Fundraising Strategy

   • Develop and execute an overarching fundraising strategy targeting medium-to-large, multi-year commitments from trusts, foundations, major donors, and (potentially) corporate partners.

   • Work closely with the CEO and leadership team to secure high-value partnerships.

2. Strategic Proposal Development

   • Collaborate with the CEO, Heads of Programmes, and Head of Operations to craft compelling organisational and programme-focused bids.

   • Contribute to EduSpots’ broader strategic development, aligning funding proposals with our organisational goals.

3. Donor Cultivation and Stewardship

   • Establish and maintain efficient donor identification, cultivation, and tracking systems.

   • Coordinate with the CEO and board members to leverage their networks for new funding opportunities.

   • Create bespoke stewardship plans that demonstrate the impact of donor support and build lasting relationships.

4. Communications and Networking

   • Work with the CEO and Communications Manager to develop a compelling case for support and accompanying engagement materials.

   • Actively represent EduSpots in relevant networks to increase our visibility among potential donors.

5. Donor Relationship Management

   • Oversee relationships with major donors, trusts, and foundations, including grant reporting and ongoing communications.

   • Manage donor databases and ensure accurate record-keeping.

6. Monitoring and Compliance

   • Track philanthropic trends to strengthen EduSpots’ fundraising effectiveness.

   • Ensure compliance with all relevant international fundraising regulations and ethical standards.

7. Team Leadership (Depending on Experience/Availability)

   • Potentially manage and mentor a small part-time fundraising team (Fundraising Manager, Trusts and Foundations Manager, Communications Manager), ensuring alignment with organisational objectives.

8. General Duties

   • Contribute to overall strategy development, annual business planning, and budgeting.

   • Carry out all administrative tasks related to the role accurately and efficiently.

   • Comply with all EduSpots’ policies and procedures.

   • Undertake other reasonable duties as required.

Skills, Experience, and Attributes

Essential

• Proven track record of income generation, ideally within education or international development.

• Extensive experience writing successful grant applications (5- to 6-figure GBP).

• Strong background in cultivating and managing relationships with trusts, foundations, and other grant-makers.

• Knowledge of a broad range of UK-based funders and some familiarity with international (European/US) funders.

• Understanding of programme development and management, ideally in an education context.

• Some experience in communications/marketing within an NGO setting.

• Excellent written and verbal communication skills, with strong interpersonal abilities to engage diverse stakeholders.

• Ability to work autonomously in a remote role with minimal day-to-day supervision.

• Strong IT skills (Word, Excel, Google Drive, etc.).

• Deeply aligned with EduSpots’ values, including a commitment to community leadership, sustainable change, teamwork, play, passion, and care.

Desirable

• Experience managing a team and overseeing their performance.

• Familiarity with corporate partnerships, individual giving, and fundraising campaigns.

Application Process

If you are ready to join a creative, fast-growing organisation dedicated to community-led educational equity, we encourage you to apply. Please submit your CV and a brief covering letter highlighting your relevant experience and what excites you about this role.

We look forward to exploring how you can help EduSpots expand its impact in Ghana and potentially beyond, shaping a more inclusive and empowering future through education.

About the role

Do you want to lead teams that bring the Isle of Man’s rich heritage to life?

We are looking for an exceptional leader to join Manx National Heritage (MNH) as Visitor Services Manager, this exciting position has responsibility for delivering an outstanding experience across all MNH principal visitor admission sites.

To excel in this post, you will be motivated by delivering the very best customer service while striving to achieve stretching targets. You will actively promote ways for visitors to support MNH in our important work as a charity conserving, protecting and promoting the heritage of this unique Island nation.

A workplace that invests in you

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.

✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

✔ A relocation package of up to £3,500 based on receipts is available for this role. role.

Making the Isle of Man your new home

A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover!

You can visit our great cafes, bars and restaurants, and become part of the Island’s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations.

Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man!

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

Things to note

A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.

Job title: Education Coordinator - Wellbeing & Projects (ECWP)
Department: Education
Responsible to: Head of Education Development
Location: London (UK) - hybrid working 
Salary: £36,300 per annum 
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent 
Start Date: As soon as possible

Are you passionate about Education and students wellbeing?

Join UWC International and help shape safe, inclusive, and supportive learning environments across a global education movement. In this key role, you’ll manage safeguarding disclosures, develop and align policies, deliver training on safeguarding and support student wellbeing initiatives. You’ll also work with our Anti-Racism, Diversity, Equity, and Inclusion (ARDEI) Committee and lead communities of practice to promote collaboration across UWC schools and colleges.

The Education Coordinator - Wellbeing & Projects (ECWP) supports the development, implementation, and evaluation of academic programmes undertaken by the International Office. Working under the Head of Education Development’s leadership and guidance and collaborating with UWC faculty and administration, the ECWP will drive all development and policy compliance related to safeguarding, pastoral care, student support, well-being, mental health, and ARDEI.

This is an ideal opportunity for an education professional seeking to transition into the charity sector and contribute to a global education movement.

If you're passionate about student wellbeing and safeguarding—and you're eager to develop your expertise in a role with international reach and meaningful impact—this position offers the perfect next step in your career.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be changemakers. They design and engage in initiatives that transform their lives and the lives of those around them for the better. 

Our students go on to become leaders or doers in politics, NGOs, social enterprises, community movements, charities, and business.  For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 85,000 changemakers transforming the lives of others. 

About UWC International 

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 
 

Applications will be reviewed on a rolling basis. If you are interested, submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above, will not be considered. 

Deadline for application: 23.59 (UK time) on 23 April 2025

Interview and/or assessment dates:  

First round interviews on Tuesday 29 April and Friday 2 May 2025 (remote)
Second round interviews on Monday 12 and Tuesday 13 May 2025 (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. 

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us. 

Individual Giving Manager

Salary: Up to £45,000 pro rata (£36,400 actual) 

Location: Home-based with some travel to attend meetings and visit our communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.

Permanent, 30hrs per a week – Flexible across 4/5 days 

Closing date for applications: 21st April 2025

Shortlisting: 22nd April 2025

First Interviews (Teams): 28th April 2025 

Second Interviews (Teams): 6th May 2025 

With a bold and ambitious vision to be leaders of the Green Care future, Camphill Village Trust provides a life of opportunity for adults with learning disabilities, autism and mental health problems in inclusive campus environments where individuals of varying needs and abilities can live independently while receiving the support necessary to live, learn and thrive. Rooted in our care (social) farming legacy, we empower people through farming, organic horticulture, and enterprise centred on nature and traditional skills — an approach that sets us apart and ultimately provides a holistic approach to modern social care, helping people live independent, fulfilling lives. 

If you want to tell authentic stories, maximise impact and make a true and meaningful difference read on.

The Individual Giving Manager plays a pivotal role in transforming the lives of the people we support by developing and delivering an exceptional Individual Giving programme alongside our Fundraising Director. Currently generating around 35% of our annual fundraised income, this programme is a critical engine powering our mission to unlock the connection between people and the planet for adults with learning disabilities, autism, and mental health problems. 

This is not just a management role — it’s an opportunity to lead with purpose and drive real change. As part of a small but ambitious team, you will have the chance to think strategically while acting operationally, blending big-picture vision with hands-on programme delivery. You’ll be at the helm of our Individual Giving strategy, inspiring and guiding the team to exceed expectations and grow our impact.

With a deeply loyal but ageing supporter base, the purpose of this role is twofold: attracting new donors while nurturing long-term relationships to ensure sustainable growth. Your work will safeguard and expand vital income streams, enabling Camphill Village Trust to continue empowering the people we support to live with dignity, purpose, and independence. This is your chance to make a lasting difference — building connections that go beyond donations and driving forward a programme that provides a life of opportunity to the people we support.

What you’ll bring to the role:

·Evidence of working at manager level to develop and implement successful fundraising strategies.

·Proven track record in increasing income through donor acquisition and retention.

·Evidence of achieving annual fundraising targets, maintaining an acceptable ROI, and managing budgets.

·Experience of leading the creative development of Individual Giving propositions and developing fundraising products.

·Evidence of working effectively with teams and building relationships internally and externally.

·Building, developing and managing partnerships with agencies and suppliers that deliver target results, value-for-money, compliance, and commitment to our values.

·Good data analysis and insight skills.

·Proficiency in using CRM databases for donor management and data segmentation.

·A direct marketing background would also be beneficial

Ideally, we are looking for someone to be based either within corridors of Midlands to London or Manchester to York. You will be a home worker with some travel to attend team meetings and visit our communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.

The role is permanent, ideally working 30hrs per a week which can be worked flexibly across 4 or 5 days within our operational hours. 

Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.

Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack). 

Prospectus are delighted to be working exclusively withour client supporting them with their search for an Assistant Accountant.

The organisation is one of the largest social mobility charities in the UK. They help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools. 

The charity believes that by inspiring young people to explore their ambitions through speaker programmes, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, which can make a profound difference to the lives of young people, their future happiness and prosperity. 

By 2028, the organisation's ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. The five year strategy is focused on achieving this ambition. 

This role is available on a permanent contract and full-time basis. The salary for this role is £35,300 is also available on a remote working basis.

The Assistant Accountant will oversee a variety of finance tasks including supporting the Head of Finance and Senior Leadership Team (SLT) to oversee the day-to-day finances and sustainability of the charity. You will play a vital role in maintaining accurate financial records, ensuring compliance with financial regulations, and supporting daily financial operations. You will provide key data and insights that aid decision-making, helping the SLT and Head of Finance to optimise financial performance, control costs, and forecast future trends. You will also efficiently handle transactions, reconciliations, and financial reporting.

To be considered for this role, you will be ACCA/CIMA part-qualified or have an equivalent qualification. You will have demonstratable experience working within an accounting function and the ability to develop relationships and work with a variety of different stakeholders. You will have experience using ERP software and Microsoft Office.

Desirably, you will have a background in SME or charity bookkeeping. You will also have experience using Xero, Dext, Approval Max and Salesforce CRM.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.

Groundwork South and North Tyneside has been Changing Places and Changing Lives for over 30 years through a variety of environmental, learning, health and skills programmes: North East and Yorkshire - Groundwork

The Green Exercise Project Officer will help people to connect with nature and each other while building levels of physical activity, supporting people to move away from a sedentary lifestyle and live a good life. We seek to deliver long-term programmes delivered across local green spaces, parks, riverside and coastline, to provide entry level accessible activity. They will be responsible for facilitating the implementation of the health and wellbeing projects and developing and delivering Green Exercise sessions with the aim of getting people active in the outdoors and building nature connection across South Tyneside and North Tyneside, increasing levels of physical activity and healthy lifestyle choices within the target communities.

The successful candidate will have a proven track record of delivering health and wellbeing sessions, particularly in an outdoor environment. With the experience of working within a community or environmental setting. They will also positively raise the awareness of Groundwork through engagement with a variety of partners and clients such as local residents, community groups, voluntary organisations and private companies.

We are a fast paced and diverse charity with an excellent track record in partnership working and high-quality delivery. 

We are committed to the employment and career development of disabled people. To demonstrate our commitment we have been awarded the Disability Confident Scheme Symbol, which is awarded by the Employment Service. 

Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances. 

Groundwork SaNT believes that a child, young person or vulnerable adult should never experience abuse of any kind. We have a responsibility to promote the welfare of all children, young people and vulnerable adults and to keep them safe. We are committed to practice in a way that protects them. 

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Volunteer Coordinator

Salary: £29,062 per annum

35 hours per week average (flexible – would consider reduced hours)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to recruit an energetic and adaptable individual to help us develop and build our volunteer offer across the organisation.

This is a great opportunity for someone who is passionate about people and volunteering. Working across our bases in Kingstanding, Ladywood and Newtown as well as our Floating Community Hub, the ‘Ellen Gee’, and our 3 charity shops (Sutton, Boldmere, and Wylde Green), you will deliver several core objectives of our new National Lottery Reaching Communities “Connected Communities” programme, by developing and coordinating meaningful volunteer roles that make a difference.

In this key role, you will be recruiting volunteers, supporting their induction and helping us to celebrate the wonderful contribution that volunteers make to our charity. You will ensure that volunteers are well equipped to carry out their roles competently and confidently as well as support existing volunteers and ensure processes and procedures are firmly embedded.

You will work with our teams to develop new volunteer-led activities that achieve positive outcomes aligned with our organisational aims and objectives, and monitor, measure and communicate the impact volunteers make to the ‘Settlement – and beyond.

We are looking for a proactive candidate with proven experience and a strong background in volunteer and people management. You will need excellent organisational skills, experience of community engagement, be skilled in building relationships, have close attention to detail, and a passion for working with people.

For an informal chat please call Theresa Gniadkowski 

 No agencies please.

 For an application pack visit our website or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Birmingham B44 9SH.

Closing date: 12 noon, Thursday 1 May 2025

Interviews:  Friday 9 May 2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Must haves:

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UKs IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.

Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules. We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.

Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.

You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.

Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest too. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

* Broad and extensive experience of automating processes using workflows and administrating within an ITSM platform. A, I, P

* Strong communication skills and the ability to work collaboratively in a team, stakeholders and customers. A, I, P

* Problem-solving abilities along with strong analytical skills and attention to detail to identify and address issues within an ITSM platform and its integrations. A, I, P

* Technical awareness to interact with utility scripts and gather technical details for reporting. A, I

* Basic knowledge of scripting. A, I

* Experience with ITSM requirements capture and documentation. A, I, P

* Good understanding of the implementation of IT Service Management best practice principles, and agile delivery. A, I, P

Great to haves:

* ITIL v3/v4 foundation

* SQL

* Power Bi

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme

Additional Information

* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Co-operative Development Support Officer

We are delighted to share this new and exciting opportunity for a Co-operative Development Support Officer to join a dynamic organisation. 

Position: Co-operative Development Support Officer

Location: Manchester 

Salary: £26,218 per annum (pro-rated to 21 hours - £15,730)

Hours: Part-time, 3 days a week (21 hours), Hybrid 

Contract: Fixed term contract until 31st December 2025

Closing Date: Midnight, Wednesday 16th April 2025

Interviews: Week commencing 28th April 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role: 

As Co-operative Development Support Officer you will support our Community Shares work including the Booster Fund and the Business Support for co-ops teams. This role involves providing essential support to co-operatives and community organisations, guiding them through the process of setting up co-ops, raising and managing community shares. You will also help track performance against funding priorities, contribute to effective funder reporting, and maintain strong relationships with internal and external stakeholders.

Key responsibilities include: 

• Take the lead on a caseload of enquiries from different organisations, triage their initial contact with us and help them progress successfully throughout their client journey with us 

• Support our Community Shares work and work with two of our support programmes including the Booster Fund and Business Support for co-ops, to enable applicants to progress. This will involve initial enquiries, reviewing expressions of interest and application data and identifying gaps in information submitted, tracking and updating application data on salesforce, identifying suitable support providers and assessors, issuing contract packages and monitoring for delivery of work 

• Build a working knowledge of both programmes’ funding criteria, guidance, timescales, and internal processes 

• Flag any technical queries on organisation’s eligibility or proposed plans and address these internally 

• Set up and carry out initial due diligence, following a defined process 

• Act as a point of contact with applicants and handle their queries promptly and effectively, with a growing understanding of internal and external pathways of support and the wider funding landscape for applicants to explore. 

• Work flexibly with other part-time colleagues, and taking the lead and initiative covering for when they are out of the office

• Follow process maps and identify where relevant opportunities to streamline processes or update the process maps 

• Raise purchase orders and track invoices

• Input into our grant making processes and contribute towards monitoring and closing down of support and grant packages, including identifying gaps in delivery   

• Develop the knowledge to help communities navigate the development milestones and funding maze of setting up organisations and moving towards raising community shares

• Work collaboratively with individuals from other partner organisations and to build and maintain positive relationships

About you: 

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as a Development Support Officer in another organisation.

• Strong systems and IT skills and experience, including Salesforce, Sharepoint and other online systems

• Confident in administering processes   

• Experience and confidence in working collaboratively as part of a small team as well as working with external organisations and partners 

• Ability to multi-task and handle an evolving caseload of clients, tracking their progress and keeping them informed as well as (when needed) making lateral connections to help applicants problem solve their next step forward

• Strong client management and customer facing skills, being confident and empathetic on the front line of enquiries

• Strong verbal and written communication skills to communicate clearly and accurately with a variety of individuals inside and outside the organisation

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Development, Operations, Development Support, Operational Support Officer, Admin, Project management, Project Manager, Operational Support, Operational Support Officer, Admin Support, Administration Support, Senior Administrator, Senior Admin etc. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.