Social Care Development Jobs

We are looking for a solutions-focused enthusiastic Business Analyst to join our CRM Project Team. You will play a key role in bridging the gap between the CRM users and the project ensuring that the software developed meets requirements. You will have experience working within the charity/not-for-profit sector, as well as demonstratable experience as a busines analyst, or in a similar role. You will possess strong technical knowledge of project tools, such as process mapping software, and experience in creating effective training programmes and documents. Moreover, you will have excellent interpersonal skills to be able to develop relationships across the whole of the organisation.

The successful candidate will play a pivotal role in analysing business processes, gathering and eliciting requirements, identifying areas for improvement, and implementing CRM solutions that enhance overall operational efficiency and customer engagement.  

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies. 

The role is offered on a full-time 1-year fixed term contract basis. Although the post is based at our office in Mansell Street, London, E1 8AN, we offer a hybrid working arrangement. 

You have demonstrable experience of working with/supporting individuals with mental health problems, including providing advice and guidance, developing structured action plans and setting goals. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Community Links Advisor.

Wingfield Resource Centre is a mental health, supported housing and community-based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

Any big change or life event is likely to be accompanied by a mixture of emotions; becoming a parent is no exception. Parents can feel pressure to be nothing but grateful for parenthood and that having children is only ever rewarding. This makes speaking up about the challenges and asking for help more difficult and can lead to feelings of guilt and shame.

This 2-year pilot service will provide early intervention outreach, offering preventative support to parents of young families living in East Surrey. This support will focus on maintaining positive mental health and well-being, by increasing support and social networks. It will include the offer of a Wellbeing Assessment to identify the person’s needs, digital support tools then signposting or referrals to ongoing community support resources (e.g., reducing isolation, building resilience and peer networks), as well as follow-up appointments to ensure that the support was appropriate, and the person is engaging before closing their placement.

As well as supporting individuals, a part of your role will be to build on networks within these communities, identifying individual needs and working closely with our Waythrough Community Connections team to create opportunities to address those needs.

When adults find it difficult to reach out and access support or even acknowledge their emotions, it's often because of the environment that they have been raised in. We hope that this service could be a small step towards breaking that cycle for these children. By motivating parents of young children to focus on their wellbeing and learn different ways of managing their emotions, we hope that they will pass this knowledge onto their children, along with the attitude that it's not only acceptable, but important to focus on your own wellbeing.

If you are kind, empathetic, a great communicator and passionate about supporting the mental and emotional wellbeing of families and communities, this could be the perfect role for you. Experience of working within a mental health setting will be beneficial, as well as experience of working in the community, liaising with a range of individuals and organisations to provide positive outcomes for individuals and their families.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part‐time post at 15 hours a week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.

About the role 

We have an exciting opportunity for someone to join our Community Fundraising Central team. This is a role with an opportunity to make a real impact! You will support the effective delivery of our Community Fundraising strategy and plan, as well as maximising the potential of each valuable supporter.

You will ensure that every supporter has a great experience of Parkinson’s UK through providing operational administrative support, analysis and research and assisting in the development and maintenance of robust procedures. 

What you’ll do: 

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK by working as part of a team
• Work with the Community Fundraising team and other members of the Parkinson’s UK Fundraising and Experience Directorate to ensure effective delivery of the Community Fundraising strategy and plan
• Support the Community Fundraising team in providing operational and administrative support, analysis and research 

What you’ll bring: 

• Friendly and approachable manner with the ability to build and maintain strong relationships and provide first class customer service & supporter care 
• Familiarity with relational databases (Raiser's Edge preferred), including inputting and retrieving data and producing reports.
• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Interviews to be held on: 04 February 2025. 

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Crisis Recovery Worker
Post no: 627
Salary: £24,088 per annum (£7,975.08 actual)
Contract: Permanent
Hours: 12.25 hours per week, 5:00pm to 23:00pm 2 days per week (across 7 day rota)
Location: Milton Keynes

Could you support individuals to deescalate crisis and improve mental health and wellbeing, through focussed 1:1s and structured crisis interventions?

About our Crisis Cafés

Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.

About the Role

The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers.

Service Delivery

• Deliver crisis focussed 1:1s and ensure outcomes which supports individuals experiencing a mental health crisis in Houghton Regis & Central Bedfordshire, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
• Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 22 January 2025
Interviews: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply. 
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Norwich, and as a Case Manager you will be:

Providing a high quality, end-to-end support service to the most vulnerable victims of complex crimes in particular Domestic Abuse. To act as the single point of contact for victims through the criminal justice and recovery process, delivering support and interventions where required, acting as an advocate on behalf of the victim and coordinating the support services required by external agencies

You will need:

• Experience of delivering high quality services to vulnerable victims of crime.

• A good knowledge of the Criminal Justice System.

• Experience of Multi-agency working.

• Good IT skills and experience of using case management systems.

• Good knowledge and understanding of safeguarding issues and the relevant policies.

• Strong communication and listening skills with an ability to communicate effectively.

• Ability to prioritise, plan and manage time effectively.

• Experience of delivering a service and working with DA victim's/service users.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

Interviews for the role will be held w/c 03 February. 

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• provide occasional cover on Saturdays and/or Bank holidays
• provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance social care workers’ rights through worker education and power sessions. 

About the role

This role is focused on advancing seasonal agricultural and social care workers’ rights by supporting WSC’s policy and advocacy work. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. As well as work delivered directly by WSC, our policy work includes coordinating with coalitions such as the Ethical Trading Initiative, the Seasonal Worker Interest Group and the Scottish Food Coalition.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promote applications from individuals with experience of the issues on which we work. 

Main tasks and responsibilities

Policy and advocacy

· Lead in the development of components of policy, ensuring engagement of workers and cross-organisational engagement.

· Identify emerging legislation and develop an influencing strategy.

· Lead key influencing moments and processes, working in collaboration with policy coalitions of which WSC is part.

· Draft worker-informed and evidenced briefings, submissions to consultations in support of worker policy priorities and engage closely with civil servants, Government officials and other decision makers on policy objectives.

· Support participatory engagement with workers to understand what democratic engagement platforms might best suit them and help create opportunities to influence processes.

· Track, assess, understand and respond to future legislative developments and the strategic direction being taken by UK Government, UK Parliament, Scottish Parliament and Scottish Government.

Stakeholder engagement

· Develop and maintain strong working relationships with senior stakeholders in Government, enforcement authorities and industry.

· Contribute to wider sectoral networks and groups, including attending meetings and setting joint policy strategy objectives.

· Provide high-quality support to the CEO and other senior staff with external stakeholder engagement, developing targeted briefings.

Participation

· Support WSC Peer Engagement Officers to conduct participatory workshops with workers to understand their concerns and to develop and articulate collective concerns through influencing strategies.

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for seasonal workers.

· Support the review and documentation of barriers to democratic engagement for seasonal agricultural workers and migrant social carers.  

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Support workers to create spaces for policy influence, engaging in actively listening to worker priorities and concerns.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

· Ensure effective monitoring, evaluation and learning of our work including contributing to organisational processes.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• WSC Organisational knowledge, and/or knowledge of the issues on which we work: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Technical understanding of policy specific to the subject areas on which WSC works, particularly opportunity scanning, strategic entry points and key stakeholders of influence.
• Legislation/Policy: The post-holder will lead on the development of policy, engagement with legislation in passage through parliament (UK or Scottish) and implementation of legislation.  Considerable liaison with external stakeholders is required, understanding on how policy/legislation is made and knowledge and understanding of its technical content is essential. 
• Influencing and advocacy: Proven ability to identify key stakeholders of influence and to form strong relationships of influence.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• Postgraduate qualification in public policy, law or human rights.
• A valid UK Driving license.

3) EXPERIENCE REQUIRED

• Technical professional experience in labour rights, organising, migrant rights and anti-trafficking -4 years
• Direct parliamentary experience with knowledge of UK and Scottish political systems - 2 years
• Engagement with people with lived experience of the issues on which developing policy. - 1 year
• Use of equipment and systems; Standard Microsoft suite; Microsoft Project - 1 year
• Experience of policy development - 2 years
• Fluency in English (verbal and written)
• Working competence in Russian or a Central Asian language.
• Experience of work in a precarious labour sector (eg seasonal agriculture, social care, hospitality or other) 

4) COMMUNICATION SKILLS

• Written communication:  A high standard of written communication on diverse, issues eg strategies, formal letters, briefings.Rep
• Report writing: The postholder must be able to prepare robust, concise, coherent, well argued policy reports.
• Oral communication: The postholder works with a wide range of external and internal stakeholders very often seeking to inform, influence, persuade.  This requires high level oral communication skills. 

5. PERSONAL QUALITIES

• Empathy with workers in high-risk labour sectors and the work of WSC
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home.
• Sound understanding of equal opportunities.

How to apply: Please note - this role can be worked from home but you must be based in Scotland 

· Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.   

Salesforce Administrator

We are looking for a Salesforce Administrator to join the team in this hybrid working role.

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Salesforce Administrator

Location: Hybrid working: two days in the Bolton or London offices (based in White City) combined with home working and travel across our Youth Zone network as required.

Salary: £31,000 - £36,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time (37.5 hours/week)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure.

Closing Date: 12noon on 3 February 2025

First stage interviews (virtual): Monday 10th and Tuesday 11th February 2025

Second stage interviews (in-person): Tuesday 18th February 2025

There will also be a short, values-based phone interview around the second stage.

About the Role

The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country.

The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for:

• Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity.
• Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively.
• Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards.
• Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support.

About You

You will have experience in Salesforce administration, including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data.

You will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems.

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

Business Manager 

We have an exciting opportunity for a Business Manager to drive excellence and support the development of an ambitious specialist charity in Sheffield.

Due to the nature of the role this post is only open to women: The Equality Act 2010, Schedule 9, Part 1 applies.

Position: Business Manager

Salary: £36,000 per annum pro rata

Location: Sheffield-based with some flexibility

Hours: 30–37.5 hours per week (to be agreed)

Closing Date: Monday 3rd February at 5pm

About the Role:

As Business Manager you will be part of the Senior Management Team, you’ll lead operational functions, manage a dedicated team, and ensure the organisation delivers exceptional services to survivors. Key responsibilities include overseeing HR, finance, IT, facilities, and safeguarding processes, as well as supporting contract management and deputising for the CEO when needed.

This is an opportunity to contribute to a vital organisation and be part of a collaborative team making a tangible difference.

About You:

We’re looking for an experienced leader with:

• Strong operational management experience, including HR, finance, and compliance.

• Proven ability to manage teams and drive organisational performance.

• Excellent communication, organisational, and problem-solving skills.

• A commitment to the organisation’s ethos, values, and the empowerment of survivors.

• Experience in the third sector, safeguarding, and fundraising is desirable but not essential.

About the Organisation:

The organisation provides critical support for survivors of sexual violence across Sheffield. Services include counselling, wellbeing programmes, and criminal justice support. As part of the team, you’ll join a forward-thinking, inclusive charity dedicated to empowering survivors and improving their lives.

It is an occupational requirement that the post holder is a woman, in line with the Equality Act 2010, schedule 9, part 1 and paragraph 1.

A satisfactory enhanced DBS disclosure will be required by the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies.

Other roles you may have experience of could include: Operations Manager, Charity Manager, HR and Compliance Manager, Programme Manager, or Non-Profit Business Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Home based in the South West - Gloucestershire / Wiltshire / Dorset / Somerset / Cornwall / Devon / Bristol

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

Closing date: Midnight on 26 January 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 04 and 05 February 2025

As part of the selection process, you will be required to complete an IT assessment.

Together for Mental Wellbeing are delighted to be recruiting a Lived Experience Consultant and Trainer, a brand-new and exciting position for the organisation. 

This role is an incredibly important position as it will enable the organisation to work towards achieving our Service User Leadership ambitions.  Service User Leadership is the core ethos that underpins the culture and practice of all aspects of the organisation, and to us it means that we truly value and champion the voice of those experiencing mental distress, ensuring that individuals feel empowered through having choice and control.  Together proudly adopts this approach and has demonstrated a commitment to this throughout the history of delivering mental health support. 

This new role will form part of The Service User Leadership Team, one of our core Central Support Teams, and will report into the Head of Service User Leadership. 

The primary focus of this role is to provide bespoke consultancy and training packages to external partners, in both service user leadership and peer support, that will drive forward positive change across mental health and social care in these areas.

Through engaging in networking opportunities, alongside the Head of Service User Leadership, this role will lead on building relationships with key partners, increasing opportunities to collaborate, whilst strengthening our profile, reputation, and brand.  We are looking for a passionate and enthusiastic individual, who has their own lived experience of mental distress, demonstrable experience in effective stakeholder engagement and working towards targets, in addition to designing, and delivering training packages.  The ideal candidate will also possess extensive expert knowledge in relation to peer support and service user leadership.   

This position is 3 days per week (22.5 hours) and is fixed term for 2 years from the commencement of employment.  The role is home based with the expectation of travel when required to attend engagement and networking events, deliver training to external partners or for attendance at meetings in Head Office.  The role will may also include occasional travel to our Together services when required.  All travel expenses will be paid.

If you are interested in applying for the position, please do ensure to thoroughly read the job description and person specification, as only candidates who are explicit in how they meet the criteria for the position will be shortlisted for interview. 

Shortlisted candidates will be invited to attend an online interview.   

Interviews will take place on Monday 10th February 2025.

We're looking for an experienced and enthusiastic candidate to lead the creative provision at our arts and social care charity.

Part-time: 3 days per week (22.5 Hours)

Salary: £37,070 FTE - £22,218 Actual (NJC Scale Point 27)

Based in central Manchester reporting to the CEO, the successful candidate will work specifically with male, trans and non-binary sex workers. The candidate will lead on all creative provision at Our Room, including developing a strategic approach to creative activity for participants, and managing and delivering a programme of creative activity. They will ensure creative activity fosters social, personal, educational and emotional development for male, trans and non-binary people supported by Our Room. This is an exciting opportunity to develop the diverse, engaging and challenging creative practice of a unique arts and social change charity.

We actively encourage applications from people with lived experience of sex work. Our Room strives to be an equal opportunities employer and celebrates diversity. We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ people and other minority groups.

Comradeship and sense of community are key elements of the health and wellbeing package enjoyed by residents of the Royal Hospital Chelsea – the Chelsea Pensioners.  Our Veteran’s Outreach programme launched in late 2022 with the aim of extending this offer to the wider veterans’ community in the Greater London region and we have successfully built our own network of older veterans from all three services who, as ‘Out Pensioners’, regularly attend events, activities and Drop Ins at the Royal Hospital Chelsea. We are about to embark on an ambitious programme of extending our reach into the regions with in-person and on-line services.

Do you want to be part of this expansion and make a difference by helping the Royal Hospital Chelsea support tens of thousands of older veterans from the three Armed Forces Services by reducing social isolation and loneliness? Do you have experience of running a digital community platform, or similar, and understand the military community and/or older people’s needs too? If the answer is yes to these questions, then you may just be the person we are seeking to fulfil this exciting new role.

As part of our vision to provide a national outreach service to veterans of state retirement age, we will be introducing a digital service in the spring of 2025 using a community engagement platform. As far as we are aware, this is a ground-breaking initiative aimed specifically at the older veteran community. Working with the Director and Chelsea Pensioners, initially you will be responsible for designing and developing the content and services. Then it will be over to you to run the day to day operation and improvement of the service, and reporting on the rich data analytics to help us evidence that we are having an impact on reducing social isolation and loneliness in this deserving veteran community.

You will be digitally savvy, passionate about connecting people, focused on delivering a quality service, with excellent communication skills and initiative. While you will need to touch base with the Director and Outreach Team at the Royal Hospital on a regular basis, this role will suit someone with a need for flexibility and homeworking and is content working with a considerable degree of autonomy to achieve the vision.

This is a part time role working an average of 30 hours per week.

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.