Shop Manager Jobs in Greater Manchester

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.

Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in the South of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.

Do you live in the London or East of England region? (Please note that this role is remote but you should be based in London or the East of England and will be required to travel within those regions).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in London and the East of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

We are looking for a Team Leader to join our team.

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Do you have the skills to lead a team?

Do you have experience and skills of producing analytical reports. This will relate to information gathered regarding both insight and experiences of individuals and groups of people with protected characteristics.

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home based and have the ability to travel occasionally?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

 What we are looking for:

· Leadership ability with proven skills in leading and supporting a staff team

· Experience of producing analytical reports

· Excellent communication skills, people skills, enthusiasm and a positive attitude

· A good working knowledge of the health and social care infrastructure including regulation.

· An ability to manage and prioritise a demanding workload.

· Proven administrative skills, use of IT software and programs.

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

Come and join Barnardo's, our purpose is clear - changing childhoods and changing lives, so that children, young people, and families are safe, happy, healthy and hopeful.

The Research and Evaluation team are a vital part of the new Digital, Data and Technology (DDaT) directorate. The team provide excellent research and evaluation products and services for the charity - central to this work is the Outcomes Framework, our collaborative programme across disciplines to help us better evidence the impact of our work with children, young people and families.

We're looking for a new leader for our Research and Evaluation function. Our ideal candidate is someone who deeply understands and has experience of research and evaluation, and of leading the ongoing development of impact measurement frameworks, preferably in the field of children and young people. Suitable candidates would also have experience of leadership of a strong team of subject matter experts to deliver excellent provision of research and evaluation products and services.

This role reports to the Director of Digital, Data and Technology, and is a member of the DDaT leadership team.

This is a hybrid-working role, with an expectation that the majority of time will be spent working from home. Occasional attendance at Barnardo's offices and professional settings would be an expectation, as and when needed, to provide team leadership and direction, and contribute to the leadership of the directorate and wider charity. Whilst difficult to estimate, attendance in-person is likely to be no more than 2 or 3 days per month, averaged over the year.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Salary: £42,697.67 per annum (plus a company car)

Location: Home based – with travel

Contract: Permanent

Hours: Full time - 37.5 per week

Closing date: Tuesday the 25th of February at 11:30pm

Does your proven experience of charity or high street retailing include having been involved in shop developments or new shop openings and utilising your commercial skills to drive a business? Then join Shelter as a Store Development Manager and you could soon be key in helping us to further develop our already thriving network of shops.

About the role

The focus of this role is the ongoing development of the shops chain with a specific focus on our large format furniture shops. For our existing shops this will involve supporting the shop and field teams working to optimise income opportunities through the delivery of operational excellence. Regarding new shops this will involve working closely with the property team around site evaluations and assessments and project managing the retail element of the development.

The role will involve developing and launching an operating model for our furniture business to encompass logistics, merchandising, optimisation and service initiatives. Working in partnerships with the retail area managers to maximise shop performance with the primary focus being on our furniture shops. Liaising with the property and facilities team in opening of new and pop-up shops, particularly around site selection and merchandising and a range of internal partners and external agencies to ensure the smooth delivery of all projects including the property team, community shop managers and shop support team.

About you

You will need to have experience of charity and high street furniture retailing utilising commercial skills to drive the business, as well as experience of being involved in shop developments or new shop openings. You will need to demonstrate skills including being analytical, be able to problem-solve and strong project management skills. Working collaboratively will need to come naturally to you and the ability to work across multiple internal and external teams to deliver projects and activity.

Importantly you will need to have a full UK driving licence and flexible working style due to the role involving significant travel across England and Scotland, you will be provided with a car and will receive full travel expenses to enable you to do this.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within our Income Generation directorate in our retail team.

The Store Development Manager role will involve working with and reporting into the Head of Retail at Shelter and you will work alongside the other store development manager, as well as supporting many colleagues across the retail function.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Retail Operations Manager - Manchester/Liverpool

Salary£49,259 per annum

LocationWarrington

Weekly Hours37.5

The Vacancy

Job Title: Retail Operations Manager - Manchester/Liverpool

Location: Warrington

Salary: £49,259 per annum

Weekly Hours: 37.5

Reference: YMC1080185

Are you a dynamic and results-driven retail leader with a passion for making a difference? Do you have the skills and experience to drive success across multiple stores while fostering community engagement? If so, we have an exciting opportunity for you to join our team as a Retail Operations Manager.

About Us

At YMCA, our retail stores play a crucial role in supporting our charity’s mission to empower young people and communities. Our network of stores generates vital income to fund our life-changing services, and we’re looking for a motivated and experienced Retail Operations Manager to lead a group of stores, drive performance, and ensure each location maximizes its potential.

The Role

As a Retail Operations Manager, you will be responsible for leading, developing, and supporting Store Managers, Senior Store Managers, and other team members across a designated geographical area. Your focus will be on achieving and exceeding income targets, driving operational efficiency, and ensuring our stores deliver an exceptional customer and community experience.

This is a field-based role, requiring regular travel across your area to support and develop your team, ensuring each store thrives both commercially and as a hub for community engagement.

Key Responsibilities

• Drive Income & Profitability: Analyse store performance, identify growth opportunities, and implement strategies to increase sales and control costs.
• Lead & Develop Teams: Recruit, train, and mentor high-performing teams, ensuring they are motivated, skilled, and aligned with YMCA’s values and objectives.
• Community Engagement: Build strong relationships with local communities, businesses, and charities to enhance donations, volunteering, and brand awareness.
• Operational Excellence: Oversee day-to-day retail operations, ensuring compliance with company policies, legal requirements, and health & safety standards.
• Stock Management & Logistics: Ensure efficient stock processing and logistics operations, working with internal teams to maximize donations and sales.
• Customer Experience: Continuously improve store standards and service levels, ensuring a welcoming and engaging shopping environment.
• Brand & Safeguarding: Promote YMCA’s mission and values across all stores, while ensuring safeguarding policies and procedures are followed.

What We’re Looking For

To be successful in this role, you should have:

• Retail Leadership Experience: Proven experience in a multi-site retail management role, ideally within charity or high-street retail.
• Strong Commercial Acumen: Ability to analyse financial reports, drive sales growth, and manage budgets effectively.
• People Management Skills: Experience in recruiting, developing, and leading diverse teams.
• Community Focus: Passion for building relationships and engaging with local communities to support YMCA’s mission.
• Operational Expertise: Knowledge of stock management, logistics, compliance, and security within a retail environment.
• Problem-Solving Ability: A proactive and strategic thinker, able to identify challenges and implement solutions effectively.
• Flexibility & Mobility: Willingness to travel regularly within the designated area.

Why Join Us?

At YMCA, we offer more than just a job – we offer a career with purpose. As a key member of our retail leadership team, you’ll have the opportunity to make a tangible impact on communities while developing your skills and advancing your career. We provide:

• Competitive salary of £49,259 per annum
• Generous holiday allowance and pension scheme
• Professional development and training opportunities
• A supportive and values-driven work environment
• The chance to be part of a leading charity making a real difference

How to Apply

If you’re ready to take the next step in your retail career and make a real impact, we’d love to hear from you! Apply today and become part of our mission to create positive change in communities across the UK.

YMCA is an equal opportunities employer, and we welcome applications from all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Join us and be part of something bigger – a retail career with purpose!

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

Key Responsibilities

The candidate will be responsible for administration at Soundabout which includes:

• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.

• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.

• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.

• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)

• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.

• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).

• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.

• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required. 

• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.

• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.

• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.

• Supporting administrative tasks across the organisation as required. 

Location: Field Based

Salary: £34,311 - £37,295 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 02/03/2025

We are seeking a Senior Relationship Fundraiser to join the Income Generation Team to help us ensure that when a child’s life will be short, Tŷ Hafan will walk alongside their family every step of the way – through life, death and beyond. 

About the role

This is a fantastic opportunity to join the highly ambitious and successful Income Generation team at Tŷ Hafan.  It is a fast paced and dynamic role where no two days are the same.  You’ll be working across the whole fundraising portfolio including promoting participation and sponsorship of our events, retail collaborations, cause related marketing, ‘Charity of the Year’ partnerships and much more.  Tŷ Hafan has a well established base of support from many of Wales’s top businesses.  The role includes management of existing relationships from many varying business sectors and the acquisition of new businesses to support the Charity. 

About you

The successful candidate will have experience of working in a client account management/sales environment or corporate fundraising for another charity. You will also be able to demonstrate achieving ambitious income targets and managing multiple priorities. The successful candidate will also have experience in building long term relationships and providing excellent customer service. 

The ability to work flexibly to include evenings and weekends and to align working hours with the needs of our supporters is essential.

The benefits of working for Tŷ Hafan include: 

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Please see the attached job description and person specification for more information.

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. 

Closing Date: Sunday 2nd March 2025

Interview Date: Friday 14th March 2025

Location: Field Based in Newport/Monmouthshire/Torfaen

Salary: £33,485 - £36,395 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: Monday to Friday

We have an opportunity for an experienced Regional Senior Fundraiser to join our Income Generation team to help us ensure that when a child’s life will be short, Tŷ Hafan will walk alongside their family every step of the way – through life, death and beyond.

This is an exciting time to play a key role in a highly ambitious and driven team. You’ll be an expert in your own geographical covering Newport/Monmouthshire/Torfaen, building key relationships with truly dedicated supporters.

About you:

We are looking for an enthusiastic, motivated and experienced Community Fundraiser working in Newport/Monmouthshire/Torfaen. As the ideal candidate you must have 3 or more years experience in a Community Fundraising team, with the ability to work on your own autonomously. You’ll have new ideas and a positive attitude.

You will be comfortable meeting with diverse groups of people and developing relationships as well as looking for opportunities to engage. You will have excellent relationship management experience and the ability to work on various project at the same time. You will have experience working with and recruiting supporters and volunteers.

This role is home based but involves occasional travel to our Head Office based in Sully, as well as regular travel throughout the geographical region. Therefore a driving licence and access to a vehicle is needed. 

The ability to work flexibly to include evenings and weekends and to align working hours with the needs of our supporters is essential.

The benefits of working for Tŷ Hafan include: 

• Group Personal Pension Scheme with an employer contribution of 5%
• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% off all purchases from any Ty Hafan Retail shop)
• When onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

About the role: 

Reporting to the Community Fundraising Manager, the successful candidate will be responsible for leading on all Community Fundraising within their geographical area.

You will be responsible for developing and growing income and engagement within a defined region whilst also delivering first class account management to existing and new fundraisers. 

Working within the Income Generation Team, you will work closely with the Corporate and Major Giving Teams as well as Events and Philanthropy to ensure that all opportunities are maximised. 

This role is varied – no two days are the same and will require someone who is able to work autonomously whilst being an integral part of a team. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. 

Closing Date: Friday 21st February 2025

Interview Date: Tuesday 25th February 2025

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Greater Manchester & Surrounding Areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester Care team office, with the dates to be confirmed. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Please disclose in your covering letter if you have used AI for any part of your job application.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.

Key Responsibilities

The candidate will be responsible for marketing and communications at Soundabout which includes:

• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.

• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.

• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.

• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.

• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.

• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.

• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.

• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.

• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.

• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).

• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.

• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.

• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.

• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.

• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.

• Review and update automated responses for mailing list sign ups and donations.

Royal Voluntary Service has an opportunity available for a RETAIL BUSINESS DEVELOPMENT LEADto join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £34,241 - £43,046 per annum.The role is home based in the UK with National travel.

About the RETAIL BUSINESS DEVELOPMENT LEAD role:

The Retail Business Development Lead is responsible for driving growth and expanding the charity's footprint of café and convenience shop locations. This role involves identifying and targeting new business opportunities, both within existing channels of operation and in new areas. Building and maintaining relationships with key external stakeholders, and working with colleagues to respond to tenders and present to key decision makers to maximise new openings and net contribution to the charity.

Hours:  35 hours per week, normally Monday to Friday

Benefits

• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme
• 2 x Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
• Extensive online and on the job training to ensure you will succeed in your role
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our RETAIL BUSINESS DEVELOPMENT LEAD:

Knowledge

• Proven knowledge of business development and sales processes.
• Well connected within the hospitality and retail sectors.
• Advantageous to have knowledge, experience and understanding of NHS Trusts/Boards.
• Understanding of public sector procurement and bid management.

Skills

• Be able to propose new business development opportunities with corresponding research and analysis.
• Ability to present complex information at a variety of levels, both in person and on paper.
• Excellent analytical and critical thinking skills.
• Excellent verbal and written communication skills.
• Strong influencing and negotiation skills.
• Ability to work under pressure within tight deadlines.
• Meticulous attention to detail.
• Results orientated with a strong driven to achieve targets, self motivated.
• Effective problem-solving skills and proactive approach.
• Strong IT skills including Excel for financial modelling and PowerPoint for presentations.

Experience

• Ideally educated to degree level.
• Business development experience gained within the hospitality, retail or voluntary sectors and clearly evidenced success at delivering new, financially viable business opportunities.
• Experienced in analysing PQQ and other contractual requirements.

Please refer to the role profile available to view on this vacancy for full details of this opportunity.

If you feel have the skills and experience to become our RETAIL BUSINESS DEVELOPMENT LEAD please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is 24 February 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.

At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

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