Shop Manager Jobs in Greater London

About Bank Workers Charity

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.

About the Role

Our Grants Administrator is the first point of contact for clients.  They administer grant programmes throughout the year ensuring excellent customer service: to liaise with individual clients; assess applications to make recommendations and decisions for approval; and identify clients who would benefit from further in-depth support.

About You

Our ideal candidate has an awareness of issues facing disabled, older or vulnerable people and services available within the wider community and experience of handling enquiries sensitively and with compassion across multiple channels such as telephone, email and post, ideally gained in the charitable and grant giving community.

You will have an understanding of the charitable and grant giving community as well as an understanding of safeguarding, confidentiality and data protection (GDPR) procedures.

What We Offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including medicash plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme
 

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification. 

Closing Date: 5.00pm, Monday 17 February 2025.

We are looking to interview on Tuesday 25th February 2025.
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Hours: 27.5 hours per week Mon – Fri. Daily working hours can be 9 - 3, 9:30 - 3:30 or 10 - 4. Half hour unpaid break.

Contract: Fixed term until 31st March 2026, strong possibility of continuity. We are looking for someone to start in March 25.  

Responsible to:  Nightingale Service Manager

Location: Hybrid – White House Community Centre, Hampton and from home. Working from office for all hours available if preferred. Other locations as needed.

Salary: £27 – 28.5k FTE DOE plus 5% pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

We currently have an excellent administrator opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides much needed free support to local older people who have been discharged from hospital or become unwell in the community – with a particular emphasis on those living alone and without family support. 

Our small team of team & volunteers are  involved in organising and delivering tasks which facilitate a speedy hospital discharge and make homes safer to avoid admission – including fitting keysafes, moving furniture, shopping, giving advice and coordinating with health & social teams. 

This busy role will include:

- Taking referrals into the service and adding to the CRM / database.

- Updating CRM / database and gathering information for the team to support clients.

- Coordinating Nightingale staff and volunteers to ensure tasks essential for a safe discharge are complete.

- Ensure the individual receives the support/services they need taking a holistic approach – working and communicating with staff, referrers, clients, family members, carers, social workers, hospitals and other Age UK Richmond and voluntary sector services. 

We are looking for an individual with excellent administration and IT skills with experience in a health or social care related field being highly desirable. A proactive, enthusiastic and highly organised approach is also essential.

Please click on apply to be taken to our website for morre information and how to apply. Application deadline 26th February 2025 at 9 a.m.  with interviews in Hampton on the 3rd March 2025.

We are seeking an enthusiastic Admin Officer with excellent organisational and communication skills to act as the first point of contact for PSC members, supporters and the general public. You will be responsible for providing information relating to the campaign and PSC’s activities,

Duties and responsibilities include:

• • Dealing with incoming enquiries via email and phone, meeting and greeting visitors and volunteers to the office and accepting deliveries (this will involve heavy lifting).
  • Processing payments and accurately recording transactions onto databases, following PSC’s data protection and security policy. Experience of a CRM is essential.
  • Inputs information quickly and accurately from a variety of sources into membership database.
  • Supporting our finance officer with banking and petty cash, this is essential part of the role.
  • Supporting our e-comms officer with stock take and updating stock on our online shop, familiarity with Shopify or an ecommerce platform would be desirable.
  • Completes regular office stock count and monitors merchandise stock levels, placing orders with suppliers and tracking process from order to delivery, completing any expenses documents as necessary, following finance procedures.
  • General office tasks including maintaining paper and electronic files, maintenance of IT equipment (including phones, printer, laptops and desktops), logging faults and liaising with technical support and suppliers as required.
  • Provides administrative support, including assisting with booking meeting rooms, preparing documents, ordering stationery and office supplies, as and when required.
  • Updating events on our website, familiarity with WordPress would be desirable.
  • Supporting PSC events and demos, including venue hire and event logistics, monitoring event booking and preparing registration lists
  • At present, a significant amount of time is spent with demonstration preparation, this involves heavy lifting and running stalls at our demos. This is an essential part of the role. We have a generous TOIL policy in place for any work undertaken in excess of normal working hours
  • Organising and coordinating volunteers for both office and PSC demos and events.
  • Respects and maintains confidentiality of information

To be successful you will have:

• • Experience of providing administrative and finance support
  • Professional telephone manner
  • Speedy and accurate data entry and word processing skills, experience of using CRM systems
  • A self-starter, able to handle a demanding workload with flexibility
  • Able to respond to and deal with difficult situations calmly and constructively
  • Methodical and well organised with good attention to detail
  • Good communication and relationship management skills
  • Experience of using Microsoft 365 (word, excel, teams etc) and ability to learn new programmes and processes quickly
  • Experience of organising/managing volunteers
  • Demonstrable commitment to PSC’s aims and objectives and knowledge of current campaigns.

Please note, the successful candidate must be prepared to support events taking place around London and work varying hours including weekends and evenings.

Closing date for applications is 5pm, Tuesday 4th March 2025.
Interviews will take place on Tuesday 11th March.

London office based with some homeworking

We are seeking an enthusiastic Admin Officer with excellent organisational and communication skills to act as the first point of contact for PSC members, supporters and the general public. You will be responsible for providing information relating to the campaign and PSC’s activities,

Duties and responsibilities include:

• • Dealing with incoming enquiries via email and phone, meeting and greeting visitors and volunteers to the office and accepting deliveries (this will involve heavy lifting).
  • Processing payments and accurately recording transactions onto databases, following PSC’s data protection and security policy. Experience of a CRM is essential.
  • Inputs information quickly and accurately from a variety of sources into membership database.
  • Supporting our finance officer with banking and petty cash, this is essential part of the role.
  • Supporting our e-comms officer with stock take and updating stock on our online shop, familiarity with Shopify or an ecommerce platform would be desirable.
  • Completes regular office stock count and monitors merchandise stock levels, placing orders with suppliers and tracking process from order to delivery, completing any expenses documents as necessary, following finance procedures.
  • General office tasks including maintaining paper and electronic files, maintenance of IT equipment (including phones, printer, laptops and desktops), logging faults and liaising with technical support and suppliers as required.
  • Provides administrative support, including assisting with booking meeting rooms, preparing documents, ordering stationery and office supplies, as and when required.
  • Updating events on our website, familiarity with WordPress would be desirable.
  • Supporting PSC events and demos, including venue hire and event logistics, monitoring event booking and preparing registration lists
  • At present, a significant amount of time is spent with demonstration preparation, this involves heavy lifting and running stalls at our demos. This is an essential part of the role. We have a generous TOIL policy in place for any work undertaken in excess of normal working hours
  • Organising and coordinating volunteers for both office and PSC demos and events.
  • Respects and maintains confidentiality of information

To be successful you will have:

• • Experience of providing administrative and finance support
  • Professional telephone manner
  • Speedy and accurate data entry and word processing skills, experience of using CRM systems
  • A self-starter, able to handle a demanding workload with flexibility
  • Able to respond to and deal with difficult situations calmly and constructively
  • Methodical and well organised with good attention to detail
  • Good communication and relationship management skills
  • Experience of using Microsoft 365 (word, excel, teams etc) and ability to learn new programmes and processes quickly
  • Experience of organising/managing volunteers
  • Demonstrable commitment to PSC’s aims and objectives and knowledge of current campaigns.

Please note, the successful candidate must be prepared to support events taking place around London and work varying hours including weekends and evenings.

Closing date for applications is 5pm, Tuesday 4th March 2025.
Interviews will take place on Tuesday 11th March.

We are looking to recruit someone who will be able to develop and lead a new volunteering programme for Soundabout. This role would suit someone who is project focused, interested in inclusive music making and who champions learning Disabled people with complex support needs.

Ideally, we are looking for someone with volunteer co-ordination experience, who is hard working, proactive, reliable and honest. An eye for detail is important, as is a willingness to work flexibly to respond to the project’s needs. You need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

The candidate will be responsible for ensuring the development and coordination of a new Soundabout volunteering programme, this includes:

• Research current best practice in with a key focus on equity, diversity, inclusion, and accessibility.

• Work with the Soundabout staff and practitioner teams to identify potential volunteering opportunities.

• Work with CEO to develop a volunteering strategy for Soundabout.

• Design and development of a new volunteer programme at

  Soundabout, including new systems for recruitment, organising opportunities, and monitoring and supporting volunteers. This includes reviewing and updating existing volunteer handbook and related policies with the Operations Manager.

• Recruitment, interview, and induction of new volunteers.

• Tracking and organising volunteer training, DBS check, and other

  safeguarding requirements alongside colleagues.

• Regular liaison with potential and active volunteers.

• Create bespoke plans with volunteers who would like to work

  towards personal goals / aims.

• Ensure progression tracking, tracking of placements, and

  evaluation is undertaken to determine the impact and celebrate

  volunteer achievements.

• Organise virtual and in-person social events, celebratory events,

  and other ways to ensure volunteers feel valued.

• Work with colleagues to look strategically at the incorporation of

  the Emerging / Graduate Emerging Leaders programme within a wider volunteering programme.

Benefits:

• Flexible working

• Home working

• Pension scheme with an employer contribution of 3%

• Employee Assistance Program (Westfield Health Cash Plan) by

  monthly subscription paid by Soundabout - employees claim back the costs of health and wellbeing services such as dental, optical, physiotherapy, osteopathy, have access to a 24/7 virtual GP, and shopping discounts

• 25 days annual leave plus bank holidays (pro-rated for part-time employees)

• Supportive working culture fostering a good work/life balance

• Enhanced Sick Pay

• Enhanced Maternity Pay

Person specification

Must Have:

• Experience of volunteering either as a volunteer or in the co- ordination of volunteering opportunities.

• Project work experience including administrative skills, problem solving skills, using your own initiative and planning tasks (whether paid or unpaid).

• Excellent IT skills and experience of using Office 365 and willingness and ability to quickly pick up skills in using our other IT systems such as Salesforce, WordPress, Enthuse, Mail Chimp.

• Events planning and organisation experience.

• Flexibility in your approach to the work, to adapt to what the

  project needs are within your paid hours.

• A friendly, professional, and able communicator, who feels

  comfortable talking to a wide variety of people, in-person, by

  email, phone and through social media.

• Someone who sets themselves a high standard in the quality of

  their work and who has a willingness to learn from others.

• An ability and willingness to be an excellent champion for

  Soundabout who is prepared to get involved in our events and

  campaigns.

• Someone who has a strong commitment to safeguarding, equity,

  diversity, inclusion, and belonging across all aspects of

  Soundabout.

• Experience of using Zoom and of administrating Zoom calls.

• Availability to work on a Tuesday morning (other times are flexible)

• Has a workspace that they can use at home and a reliable internet

  connection.

• A willingness to travel to and support volunteering events.

• Right to work in the UK

Nice to Have:

• Experience of developing volunteering opportunities / programmes and volunteer management.

• Experience of being in musical environments

• Knowledge and/or experience of working with learning Disabled

  people and their families

• Salesforce experience

• An awareness of Makaton and interest in learning and using signs.

  Note: This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Please refer to our Volunteer Co-ordinator pack for more information. Please also complete the anonymous Equal Opportunities Form.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

To help us achieve these ambitious goals we are looking for a new Community Engagement Coordinator.

We are seeking someone to increase mutual understanding between small and agile non-profit organisations and ourselves, and therefore increased opportunities to work together, so that the best possible social impact can be generated through joyful and meaningful student opportunities. The successful candidate will therefore work with local non-profit organisations to understand and build their capacity to engage with our department and students, while also working with colleagues across our department and wider Student Experience Directorate to create student opportunities. They will utilise excellent co-production methods to facilitate equitable engagement, for grassroots voluntary sector groups that meet the needs and interests of both the voluntary sector and our student community.

The role is a full time and permanent contract. This role is also a hybrid working role, where 40% of the role will be on campus based.

Have you got experience of implementing excellent co-creation and co-production methods to enable successful partnerships and outcomes? Have you got experience of utilising best practice in community engagement and building successful relationships with a range of diverse communities? If the answer is yes, then we want to hear from you. 

Our ideal candidate will provide excellent case management and support to elevate engagement for our network of 20 “hatchery” grassroots community organisations across Camden and East London. The right candidate will build relationships with a broad range of voluntary sector organisations (infrastructure organisations, charities, community groups and grass roots communities) and statutory partners. The successful role holder will also attend local voluntary and community sector events as a representative of the wider Student Social Impact team to continue to grow our network, particularly within East London.

We are seeking a creative, motivated and enthusiastic Commercial Officer to join our team at the London Museum of Water & Steam. This is an exciting new role - we are looking for someone with the business acumen and an enterprising spirit to significantly enhance the income from our catering, retail and event hire spaces. The postholder will be a key figure in the collective effort to deliver our bold vision for the future.  You’ll be involved in all aspects of commercial development including merchandising, product range selection, promotion and customer care.  Working closely with the Museum Director, you’ll generate an exciting, sustainable commercial model that embraces innovation, creativity and supports wider museum objectives.  As befits a role of this nature, there is potential for the postholder to earn an additional bonus if ambitious annual targets are met.

This is a temporary role for two years, with the possibility for extension after that time (funds dependent).

Please see the attached candidate pack for a full description and the specifications and requirements of the role. 

Head of Growth, Development and Outreach (Maternity Cover)

Location: Home based, with regular travel across the UK for work.

Contract: Full time, 35hrs per week, 12 months maternity cover

Salary: £47,000

Closing Date: 14th February 2025

Interview: A selection day will be held 6th March 2025 at our National Support Centre in London (travel expenses to the selection day will be paid subject to prior approval)

Are you a first-class leader, manager coach and mentor with experience of leading growth in a volunteer involving community organisation?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Head of Growth, Development & Outreach to cover 12 months maternity leave.

About the role

Reporting to the Director of Young People, Volunteer & Business Support the postholder will provide our disbursed team of Growth & Development Workers with clear management, guidance, support and advice on growth, development, volunteer recruitment and retention. The role will coordinate and drive forward our work in these area, helping the Sea Cadets to make a difference to the lives of even more young people across the UK.

The postholder will have excellent management, interpersonal and communication skills with the ability to manage a diverse workload and operate in a collaborative way with others. They will have an understanding of issues facing volunteering, recruitment, retention and growth in voluntary organisations and the effective management and support of remote workers is essential.

Responsibilities

The following is a list of the principal tasks of the Head of Growth, Development & Outreach and is not intended to be an exhaustive list:

• Provide line management for the Project Coordinators, Growth & Development Team Leaders and through them the Growth & Development Workers.
• Providing both management support and technical advice on growth, development and volunteer recruitment, retention and support functions.
• Contribute to the strategic development and sustainable growth of The Sea Cadets nationally.
• Lead and manage the effective implementation of new and ongoing projects that support outreach, growth, development, volunteer and/or cadet recruitment and retention, including but not limited to externally funded projects, liaising with and reporting to funders as required
• Support and advise employees, volunteers and others on the growth and development of the Sea Cadets.

Requirements

• Experience of managing and supporting a disbursed staff team
• Experience of successful growth & development in a community organisation context
• Experience of working with volunteers and a good understanding of how to ensure they are effectively recruited, managed and supported
• Experience of working and/or volunteering in a voluntary youth organisation
• Experience of delivering externally funded projects through the effective support and management of both staff and volunteers
• Experience of liaising with and reporting to external funders

For further information, please download the Recruitment Pack attached.

Benefits

• Flexible Working hours
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays, increasing after 2 years
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

If you are interested in this Head of Growth, Development and Outreach vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

A small well established national heart charity requires a half-time experienced Administrative Assistant to work in Bromley, Kent BR2 and Dulwich SE22.  Flexible Hours.  Working with friendly staff who meet goals of support, education and research for UK families with heart disease.

Previous charity experience and Microsoft Office familiarity desirable.

Job involves assisting with Website Management and Social Media Posting, hosting zoom Trustee Meetings and manning information booth at London conferences twice yearly.

Annual renewable contract with pension and 10 days holiday entitlement plus bank holidays.

Please see Marfan Trust website.   Closing Date: 28th February 2025 

Battersea’s Finance and Corporate Resources directorate is responsible for leading, developing, managing, and supporting the financial, technological, infrastructure and compliance services across Battersea.

We are looking for someone to join our team as a Procurement Specialist, to support the Contract and Procurement Manager in providing procurement expertise and guidance as well as contract management support for a wide range of specialist areas, including facilities, marketing and digital services, helping to promote the procurement strategy, policy and function across Battersea. As a key point of contact for internal stakeholders you will explore opportunities to aggregate purchasing power, reduce risk, and to ensure Battersea gets value for money.

The ideal candidate will have experience of working in a procurement environment, thorough knowledge of contracts and sourcing processes, and experience of delivering high quality work with minimum supervision.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 26th February 2025
Interview date(s): w/c 3rd March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Contract length: Permanent

Location: North West London

Hours per week: 35, hybrid working with minimum two days in the office

Salary:  £32-35k depending on experience

Closing date for applications: Rolling, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 27th January, followed by an in person interviews w/c 3rd February.

Are you a digital fundraising expert passionate about making a real difference for animals in need? We are looking for a Senior Digital Fundraising Officer to join us at Mayhew.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

Based in London with hybrid working opportunities, this role offers an exciting chance to combine creativity, strategy, and data-driven insights to support Mayhew’s vital work for dogs, cats, and communities in the UK, Afghanistan and Georgia.

This is a key role in the Fundraising Team at Mayhew helping to generate significant income from our digital audiences, ensuring they’re engaged with Mayhew and committed to supporting our aims to deliver greater impact for animals.

This role involves managing a range of fundraising campaigns across multiple digital channels– including social media, email and PPC, ensuring that campaign deadlines and income targets are met, and all activity is evaluated to drive future improvements.

The successful candidate will take a leading role in growing our supporter base through engaging digital acquisition activity, as well as maximising income through the cultivation of audiences already warm to Mayhew.

Our new Senior Digital Fundraising Officer must be experienced in planning and delivering fundraising campaigns across a range of online channels, with strong project management skills and experience in both acquisition and retention of donors, keeping them engaged via compelling fundraising communications. You will have an excellent understanding of digital fundraising, and hands-on experience of working with Facebook, PPC, email and web platforms.

You will be a strong multi-tasker, with the ability to hit deadlines. You will combine creativity with a solid foundation of technical and analytical skills and have proven experience in developing and delivering digital fundraising content.

Generally, you will be:

• Leading and delivering digital fundraising campaigns across paid social media, email, and PPC channels, including creative development, audience segmentation, testing and evaluation.
• Developing and implementing audience-focused acquisition and retention strategies to grow Mayhew’s supporter base and maximise income.
• Consistently produce, edit, and proofread engaging fundraising copy for digital campaigns and online content, ensuring accuracy and alignment with our objectives.
• Building engaging landing pages and ensuring our donation platform is functional, optimised, and user-friendly.
• Collaborating with internal teams and external agencies to improve donor journeys and online engagement.
• Consistently track digital expenditure and manage the digital fundraising budget to ensure cost-effective results.
• Tracking, reporting and analysing campaign performance to identify insights and improvements for future activities.

To be successful in this role, you will:

• Have a proven track record of delivering successful digital and multi-channel fundraising campaigns, including paid advertising on Meta, PPC, and email marketing.
• Have a solid understanding of digital fundraising tools, audience segmentation, and donor journey optimisation.
• Have strong analytical skills, creative campaign development, and exceptional written and verbal communication abilities.
• Be organised: able to multitask and prioritise workload, including organising and planning daily and weekly activities to meet deadlines.
• Be a team player with a proactive attitude and a passion for animal welfare.

Why Join Mayhew?

You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Catch22 delivers high quality and responsive employability programmes relevant to the needs and aspirations of learners and job seekers as well as the needs of employers and the economy, today and in the future. 

The Social Switch Project

The Social Switch project is an exciting and innovative partnership between Redthread, Catch22, and VRU (Violence Reduction Unit), which aims to deal with the opportunities, and the challenges, of how young and at-risk people use social media.

Strand 1 will deliver accredited training each year to a minimum of 375 London based frontline practitioners and trusted adults (Teachers, Youth Workers, Parents, Carers, Police). This will focus on understanding the challenges and opportunities of the online space, and supporting young people to be better equipped and educated, for a safer online journey.

Strand 2 will support a minimum of 358 young people aged 16-30 each year, who may be at risk of, or have experienced, serious violence, exploitation, and/or grooming. The project equips young people with the skills and personalised mentorship needed to gain sustainable careers in the digital and surrounding sectors, whilst also offering interventions for young women and girls, focusing on how they can protect themselves from online abuse and exploitation, and how to recognise and report it.

About the role

Social Switch Project Practitioner Training

The Social Switch Project has developed a full day digital youth work training programme, for front-line professionals, who are working with young people in a range of capacities, in London. The training is a free one-day interactive course, and refresher training, which will give professionals the confidence to deal with the challenges, and the opportunities, of social media. 

Predominantly working on Strand 1, you will be responsible for the facilitation of this training, to a maximum of 30 professionals over the course of a full day, with multiple training events taking place throughout the year.

You will also lead on delivery for Strand 2, in supporting the development of young people's key employment skills. This training has been designed in partnership with young people who have lived experience of the topic, and so part of your role will be to incorporate them into the training, and support them to make a valuable contribution to the session.  

About you

• Knowledgeable of the social media, gaming, and online space, from the perspective of young people and children's safeguarding.
• Experienced in designing and delivery training for professionals, with the ability to engage targeted statutory and community groups, and driven to achieve high NPS with training delivery.
• High quality data input skills, with the ability to remain data compliant.
• Committed to ED&I, and experienced in Safeguarding.

Main Duties and Accountabilities

• Delivering high quality, engaging, presentations and training sessions to London based professionals who are working with young people in the youth sector, and delivering workshops and sessions so small cohorts of young people who are engaging in the Strand 2 element of Social Switch.
• Maintaining relationships with existing and new relationships with key stakeholders and youth organisations to maximise engagement in future delivery, and ensuring that the training elements are relevant to, and accessible to, a wide range of practitioners and grass-roots organisations.
• Working with the Service Manager and Social Switch team to monitor training success, incorporating feedback as and when it occurs, and ensuring that the training remains dynamic and engaging. Supporting the youth facilitators to share lived experience throughout the training, making valuable contributions to the overall sessions.
• Demonstrating effective forward planning, organising, and time management, to meet anticipated workloads and delivery targets and objectives. Working with the Service Manager to reach individual, team, and annual targets, based on youth provisions in London.
• Remaining up to date with the latest developments in social media, and its relationship with youth violence, incorporating learning into the training.
• Monitoring volume of sign-ups generated, and adjusting recruitment plans to maximise participation in the training programme.

Qualifications

• A relevant teaching/training qualification, or extensive practical experience of delivering training.
• A thorough knowledge and understanding of all aspects of social media, and how young people interact with it.
• Experience of delivering engaging and dynamic creative training programmes to a variety of audiences, on a variety of topics, monitoring success, incorporating feedback, and ensuring that training is relevant and accessible to participants.
• Strong team worker, with the ability to provide support to other members of staff, and youth facilitators.

Salary: £30,750 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working (1-2 days in our London office, 3-4 days working from home)

*Some evening and weekend working may occasionally be required, and you must be able to travel to our head office, local venues, and all London boroughs, on a regular basis.
*This role requires a DBS enhanced check.

Early application to this role is encouraged - Shortlisting will take place the week commencing 17th February with interviews taking place the week commencing 24th February.

• 28 days annual leave + bank holidays, rising to 33 days with service
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

Our team in the London borough of Wandsworth is recruiting for a Substance Misuse Team Leader, to join our management team in providing high quality recovery care to a diverse service user group. We Are With You is part of a consortium with SLaM NHS Trust, St Mungos and CDARS. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As Team Leader you will directly link in to the Service Manager, as well as working collaboratively with the Operations Manager and other Team Leaders, to ensure clear communication and meet the delivery needs of this service to support our clients to achieve positive outcomes. 

You will be responsible for collaboratively leading the With You psychosocial team to deliver a high level of performance by meeting targets and KPI's set to ensure we are providing the best service to our clients and improve treatment outcomes, whilst creating a supportive and inclusive environment for our staff team. 

This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales. 

The Wandsworth drug and alcohol service is based in Battersea and is located 10 minutes walk from Clapham Junction train station, which has a busy local shopping district.

This is a full-time role working 37.5 hours per week. The salary for this position is £26,000  -  £33,000 per annum plus an Inner London Weighting of £2,759 per annum.

Required Skills

Managing and developing your team to reach its full potential will be key to your success and will be your passion.  You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users, treating them respectfully and with dignity. This is a busy team, with multiple priorities ongoing, so it’s important that you are highly organised and able to manage your time effectively. 

You and your team will be responsible for delivering against targets, always ensuring the service is complying with all of the necessary requirements that arise from working in a social care setting. There'll be data analysis and administration tasks to deal with too, but that's all part of this busy and varied job that you take in your stride. You will have experience in managing a team, ideally within the charity or substance misuse sector and be a skilled leader. 

Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach. 

A full job description and person specification is available on request. Please note that this role may close early should sufficient applications be received, so early application is advised.

Diversity Statement 

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

Benefits

• Competitive salary
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

About The Company

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

About the Role

Do you have experience of working with consumer press and helping to deliver creative media campaigns? Are you passionate about all things preloved and have a keen interest in sustainability? Using your PR expertise can you help inspire more people to shop, donate and volunteer at one of the nation’s biggest charity retailers?

We’re looking for an enthusiastic Senior Press Officer to join our dynamic Media Team to support the charity’s retail arm. With comprehensive knowledge of the media landscape, including previous experience of working in a press office environment, you will be able to manage, develop and implement effective and creative media relations campaigns.

In this role you will help lead in delivering external communications to inspire people to support the BHF in generating income through its network of shops.

Activities will range from leading exciting national campaigns, reactive communications for the business which involves responding to a diverse range of stories that transpire throughout our shops and help grow and protect BHF’s reputation.

You’ll lead media campaigns that will emotionally and creatively communicate the need for people to shop, donate, and volunteer at one of the BHF’s 700 shops, stores and online outlets – all of which help fund lifesaving research.
 
You’ll support with day-to-day administration, liaising with internal and external stakeholders and will help the team in ensuring all our systems are up to date. You will also be part of the BHF’s busy press office – spotting opportunities and responding to daily media enquiries.

Working arrangements 

This is a blended role, where your work will be dually located between your home and our London office. 
 
At BHF we believe in the power of working together. On a blended contract, you  can expect to spend some time in the office, at least one day each week, on average.  The use of office spaces is driven in part by your role and the work you will do with other teams.  This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
Need more help balancing your work and home life? Talk to us about the flexibility offer available at the application or interview stage.

About you 
 
You will be able to hit the ground running and be experienced at managing numerous tasks and projects with competing deadlines, ensuring key deadlines are met, and that campaigns are delivered to an exceptional standard.

 Here are the skills and attributes we are looking for:

• Excellent communication and creative skills, with a natural flair for accurate and engaging verbal and written communications
•  Experience working as a Senior Media Officer or a Media Officer looking to take that next step. 
• A strong knowledge and keen interest of the media landscape and an understanding of what works well in press to achieve coverage
• Strong problem-solving skills
• Experience of writing and selling in press releases to national media and leading on campaigns
• Excellent interpersonal and relationship-building skills
   

About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits 

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process

Interviews will be held via MS Teams w/c 24/2.