Shop Manager And Assistant Shop Manager Jobs

Closing date: 19th February.

Interviews: 26th February

Role Purpose

Hospices across the UK face challenging times, with increasing demand for services and financial pressures. In response, we are looking for an innovative Director of Income Generation to maintain and grow our existing income streams while leading an ambitious capital campaign to fund the development of a sustainable, purpose-built new hospice.

This is a unique and exciting opportunity to join our team, take ownership of short-, medium-, and long-term income strategies, and make a tangible difference in the lives of our patients and families.

Beaumond House

Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter.  Our staff, volunteers and patients alike bring hope and happiness together in a ‘home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological and spiritual care.  

Key Responsibilities:

• Strategic Leadership: Develop and deliver a comprehensive income generation strategy, with a focus on maintaining current income streams, launching a successful capital campaign, and creating sustainable funding models for the new hospice.
• Team Management: Lead, inspire, and manage the Head of Fundraising and Communications and the Head of Retail, ensuring a collaborative and high-performing culture.
• Marketing:  Ensure that an effective marketing and communication plan is in place to help support the 5-year strategy.
• Capital Campaign: Plan and execute a multi-million-pound capital campaign to secure funding for the new hospice building.
• Income Diversification: Identify and implement innovative approaches to diversify income streams, including corporate partnerships, legacy giving, digital initiatives and social enterprise.
• Retail Development: Working with the Head of Retail, oversee the growth of our charity shop income, ensuring profitability and growth.
• Relationship Building: Build strong relationships with donors, corporate partners, and stakeholders to enhance long-term engagement and support. Professionally represent the organisation – both internally and externally – to positively maintain and enhance the profile and reputation of Beaumond House Hospice Care
• Financial Oversight: Oversee budgets across income streams, ensuring strong financial performance and return on investment
• Governance and Compliance: Ensure all activities adhere to relevant legislation and best practices.
• Future Planning: Develop short-, medium, and long-term plans to secure the hospice’s financial sustainability and growth

Skills, Experience and Attributes Required

 Essential:

• Proven success in income generation, including capital campaigns, within the charity or related sectors.
• Strategic leadership experience with the ability to manage and inspire teams.
• Strong financial acumen and experience managing budgets.
• Exceptional communication and relationship-building skills.
• Marketing and digital marketing capability.
• Creative problem-solving abilities and the drive to identify new opportunities.
• Knowledge of fundraising and retail compliance.

Desirable:

• Experience with digital fundraising and e-commerce.
• Understanding of the local community and key stakeholders.

What we ask of you

• That you act in a manner at all times which supports the Vision and Values of Beaumond House
• That you have a positive and proactive approach
• That you are confident and trustworthy

Please note

All roles are subject to receipt of satisfactory references.  Roles may be subject to enhanced Disclosure & Barring Service checks.

This Job Description is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder

Our Vision is to achieve ‘Outstanding Hospice Care, enabling our local communities to live well and die well’

Our Values (Guiding Beliefs) are:

PATIENT CENTRED, WE ‘GO THE EXTRA MILE’ - Every life matters and every moment matters - patients and their families and friends are at the centre of everything we do.

VALUE & SUPPORT OUR PEOPLE – All of our people are important and highly valued, and we support and develop them to be at their best.

OPENNESS & HONESTY, CREATING A SAFE ENVIRONMENT - We provide a safe environment in which feelings may be openly expressed and acknowledged with sensitivity and honesty.

COLLABORATION - We provide a unique and special range of services, in collaboration with our partners in the End of Life Together Alliance.

EFFICIENCY, CARING, PROFESSIONAL - We provide good stewardship of our resources and operate in a professional, caring, and efficient way.