Sheltered Housing Manager Jobs in Leeds

Salary: £42,697.67 per annum (plus a company car)

Location: Home based – with travel

Contract: Permanent

Hours: Full time - 37.5 per week

Closing date: Tuesday the 25th of February at 11:30pm

Does your proven experience of charity or high street retailing include having been involved in shop developments or new shop openings and utilising your commercial skills to drive a business? Then join Shelter as a Store Development Manager and you could soon be key in helping us to further develop our already thriving network of shops.

About the role

The focus of this role is the ongoing development of the shops chain with a specific focus on our large format furniture shops. For our existing shops this will involve supporting the shop and field teams working to optimise income opportunities through the delivery of operational excellence. Regarding new shops this will involve working closely with the property team around site evaluations and assessments and project managing the retail element of the development.

The role will involve developing and launching an operating model for our furniture business to encompass logistics, merchandising, optimisation and service initiatives. Working in partnerships with the retail area managers to maximise shop performance with the primary focus being on our furniture shops. Liaising with the property and facilities team in opening of new and pop-up shops, particularly around site selection and merchandising and a range of internal partners and external agencies to ensure the smooth delivery of all projects including the property team, community shop managers and shop support team.

About you

You will need to have experience of charity and high street furniture retailing utilising commercial skills to drive the business, as well as experience of being involved in shop developments or new shop openings. You will need to demonstrate skills including being analytical, be able to problem-solve and strong project management skills. Working collaboratively will need to come naturally to you and the ability to work across multiple internal and external teams to deliver projects and activity.

Importantly you will need to have a full UK driving licence and flexible working style due to the role involving significant travel across England and Scotland, you will be provided with a car and will receive full travel expenses to enable you to do this.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within our Income Generation directorate in our retail team.

The Store Development Manager role will involve working with and reporting into the Head of Retail at Shelter and you will work alongside the other store development manager, as well as supporting many colleagues across the retail function.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you a highly experienced senior HR leader who has extensive experience of managing HR projects? Then join Shelter as an Interim Assistant Director - HR Projects and join our fight for home.

About the Job

As our Interim Assistant Director of HR Projects, you’ll play a pivotal role in shaping the future of Shelter by delivering strategic HR solutions that drive transformation and operational excellence. Reporting to the Director of Strategy Enablement, you will work closely with the Executive Leadership Team and the Assistant Director of HR Delivery to address organisational priorities and lead on high-impact initiatives.

With a focus on advancing fairness, inclusion, and effectiveness, you’ll manage complex projects, navigate trade union relationships, and mitigate risks while contributing to the ongoing enhancement of our HR services.

About You

You will be a seasoned HR professional with a proven track record of driving strategic change and delivering people-centred solutions in complex environments. Highly skilled in employment law, trade union negotiations, and employee relations, you have a deep understanding of the third sector and a passion for fostering inclusive and effective practices.

Adept at managing sensitive projects and engaging with senior stakeholders, you bring exceptional problem-solving abilities, strategic thinking, and a collaborative approach to everything you do. If you’re ready to make a meaningful impact and share Shelter’s vision of combating social injustice, we want to hear from you.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

The Strategy Enablement directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Led by the Director of Strategy Enablement and four Assistant Directors.

We do not see our support functions as merely transactional, but we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role 

We’re looking for an experienced Senior Art Director to join our award-winning in-house creative team. This is your chance to shape compelling campaigns that inspire action, drive awareness, and create a tangible impact. You’ll bring a unique blend of big ideas, strategic thinking, and hands-on design skills to ensure Shelter’s messages resonate powerfully across all platforms.

From ideation to launch, you’ll be responsible for delivering ambitious, research-driven concepts and solutions. You should feel equally at home designing to our brand guidelines and leading the charge on your own innovative concepts. Occasionally, you’ll also step in to support with general design needs, ensuring that all outputs for the Shelter brand meet the highest creative standards while maintaining brand consistency. A strong command of Adobe Creative Suite is essential.

In this varied, fast-paced, and rewarding role, you’ll collaborate closely with colleagues— specifically working alongside our Senior conceptual Copywriter taking briefs from concept to completion. You’ll lead some projects independently while receiving support and guidance from the Creative Lead when needed. The role offers an opportunity to work across a range of media, including print, TV, social media, and experiential designs. You’ll collaborate with stakeholders across the organisation, creating communications for teams in fundraising, campaigns, services, and occasionally retail.

You’ll also take on a mentoring role for one of our in-house designers, helping them develop their creative skills while ensuring their work consistently represents the Shelter brand to the highest standards. Supporting their wellbeing in the workplace will also be part of your leadership approach.

About the Team 

As our Senior Art Director you’ll be joining a friendly, talented and dedicated team who’ve recently won In-house agency of the year at the Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.   

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you passionate about unlocking the value of data and leading cultural change to embed data and insight in ways of working?  Do you have experience of managing and delivering complex data and insight change projects, improving data and performance management and a track record in strategic planning & translating strategy into operational delivery? Then join Shelter as Head of Data and Insight and you could soon be playing a vital strategic role at the heart of our Technology & Data team.

About the role

The Head of Data and Insight is responsible for leading, developing and embedding an evolving data strategic plan that enables a culture where data and insight are valued. They will lead the design, continuous improvement and delivery of our strategic indicator framework, enabling Shelter to effectively measure strategic impact and organisational performance. They will work collaboratively across Shelter engaging, influencing and inspiring colleagues on the journey towards becoming a data informed organisation.

About you

To succeed, you’ll need to be passionate about data and insights and their potential to drive change and transform ways of working. You will need to be experienced in leading and delivering data and insight change initiatives and great at developing relationships, negotiating and influencing at all levels and working with senior leaders on progress, strategy and key decisions. Ideally, you will also have experience of working with Income generating teams.

You will have expertise in data modelling, data analytics and data management technologies and you will need a good understanding of data warehousing and data integration platforms such as Azure, Fabric, Snowflake etc. And a proven ability to develop and implement performance frameworks and evaluate impact and outcomes.

Someone who can think creatively, solve complex problems and make evidence-based decisions, you also have a flair for analysing and interpreting complex data and producing meaningful insight from it in a clear and comprehensible format. What’s more, you can demonstrate the ability to build, motivate and develop self-managing teams creating a team culture of high performance and continuous improvement.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Within the wider Technology and Data department, the Data and Insight team lead the development of our data management and insight across Shelter, ensuring that business change is driven by data informed decisions and intelligent insight. The team is pivotal in leading the change to embed data within our culture and ways of working.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you have experience of delivering quantitative and qualitative research? Then join Shelter as a Research Officer and you could soon be playing a vital role at the heart of our Research team.

About the role

Working closely with a Senior Research Officer, we’ll rely on you to conduct research and analytical projects from initial concept through to completion. You’ll deliver effective research including designing questionnaires, selecting samples, interviewing respondents, interrogating data and writing up findings. Through your research, you’ll work with a multitude of colleagues in our policy, campaigns, media and public affairs teams to develop and carry out analytical projects in support of Shelter’s strategic priorities.

We’ll rely on you to provide advice and consultancy to Shelter colleagues on all aspects of research, and you’ll undertake analysis on a range of government and independent data sources on housing and homelessness. You’ll represent Shelter’s brand by presenting research findings at conferences, seminars and training events and ensure that our research is properly integrated into the work of our organisation. It’s a really exciting time to join our team and we’re happy to talk about flexible working, personal growth and a place where you can be yourself.

About you

To succeed, you’ll need experience of working in a social research field and have strong skills to manage and analyse data. You’ll also need a good understanding of quantitative and qualitative research methods, plus strong written and verbal communication skills. Knowledge of housing and homelessness issues, whether through work or personal experience, would be useful too, although this not as important as your enthusiasm and genuine interest in this important social issue.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Research Team works across Shelter to develop innovative research, analytics and insight to identify opportunities to influence, drive policy change and inform Shelter’s strategic direction.

The Research Team carries out a range of work to identify the nature and causes of housing and homelessness problems. This includes primary and secondary research, both conducted in-house and commissioned, into Shelter clients and the even greater number of people in housing need, many of which often don’t seek help. We also try to understand and anticipate future trends using analysis of government policy and economic data. All of this is combined to feed our policy influencing, public campaigning and service design and delivery.

Any applications submitted without a cover letter will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.