Sexual And Gender Based Violence Advisor Jobs in London

Job Title: Domestic Abuse Helpline Advisor

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,104 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 1 April 2025
Interview Dates: Week beginning 14 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title: Domestic Abuse Helpline Advisor

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £16,862.40 per annum, inclusive of London Weighting allowance if applicable
Contract type: Part Time, Fixed Term until 31 March 2026

Hours: 22.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 1 April 2025
Interview Dates: Week beginning 14 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The Helpline

We operate the National Helpline for LGBT Victims and Survivors of Abuse and Violence, as well as the Conversion Therapy Support Helpline. Our services provide emotional support, guidance, and help to individuals aged 18 who are currently experiencing or have previously endured violence and abuse. We offer support through telephone, email, and webchat. Additionally, our helplines extend support to friends, family members, and professionals who are concerned about someone affected by violence and abuse, equipping them with the tools and resources to assist LGBT individuals in their lives.

About you

We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.

There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.

Your Role

As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.

For more information on this role please download the attached job description.

Location: Hybrid or remote options available
Hours: 28 (.8FTE - 4 days a week across a rolling rota including evenings)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Reports to: Head of Helplines
Salary: £24,180.51 pro rata - not including London Weighting (£28,309.92 pro rata - including London Weighting)

Closing Date:

Applications should be submitted by 12 noon on the 11th of April 2025
Interviews will be held from week beginning 21st and 28th of April 2025. All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.

Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.

REF-220322

TNBI Independent Domestic Violence Advocate

Location: Hybrid
Department: Advocacy & Support + Helpline
Job Type: Full time
Contract Type: Temporary

Do you want to make life better for TNBI victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a TNBI Independent Domestic Violence Advocate (IDVA)  to support  TNBI survivors across the UK. 

Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run a national support helpline for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey. 

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country. 

We are looking forward to someone to join our advocacy and support team, supporting TNBI survivors across the UK. You will work directly with TNBI victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related to experiences of domestic violence and abuse, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.

You will work with mainstream services to ensure the voices and experiences of TNBI survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with TNBI people facing abuse and violence. 

You will have expertise in delivering needs-led specialist support services, adhering to IDVA best practice and maintaining accurate records. You will ensure that data is collected on those we support to ensure that we continue to build an evidence base on the kinds of people we are supporting. You will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team. 

Location: Galop’s offices are located in London. This role will be hybrid working, with both home working and working from the office. 
Hours: Full Time (35 hours per week)
Contract: 6 months from commencement of role 
Reports to: Senior Trans IVA 
Salary: Grade F: £31,359.72 - £36,008.37 (Including inner London weighting of £4,129.42) 

Closing Date 

Applications should be submitted by 10am on Monday 31st March 2025
Interviews will be held on Wednesday and Thursday, the 9th and 10th of April 2025

REF-220353

The Youth Endowment Fund

Communications and Digital Marketing Officer

Contract: 2-year fixed term (potential to extend)

Location: Central London or Hybrid*(see below)

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence across England and Wales. We do this by funding great initiatives, finding out what works and working for change.

Key Responsibilities

YEF is entering a new phase of growing scale and ambition. There is more urgency and scope than ever for us to contribute meaningfully towards preventing violence amongst children and young people. Communicating with, informing and persuading our growing audiences about the vitality of our mission will require being innovative, hands-on and prepared to speak out with humanity and boldness.

The Public Affairs and Communications Team is crucial for effectively communicating and promoting YEF's ideas to a wider audience and driving demand for the evidence about what works to prevent violence amongst children and young people. We can only hope to achieve our mission if those working in our sectors hear from us about what works, trust our research and put our guidance into practice. We need policymakers, politicians and people in charge of services to listen and act, but also youth-workers, police, social workers, headteachers and young people to believe in our movement for change on the ground. We want to continue being a leading voice in the national conversation about preventing violence.

​Your job will be essential to this. You will support the Public Affairs and Communications team to communicate our work as thoughtfully, impactfully and creatively as possible through engaging media communications and PR campaigns, video-led social media content and strategic digital marketing.

Your responsibilities will mostly fall under the following three areas:

​Digital Marketing, Social Media and Video

• Editing, updating and maintaining content on the website, and collaborating with relevant staff teams to ensure content is up to date.
• Supporting with monthly digital content generation for YEF social media channels, including the planning and creation of short videos and boosting engagement for the YEF podcast.
• Supporting with segmented email marketing and newsletter content.
• Monitoring and evaluating our performance across digital platforms in order to expand the number of unique site visits to key website and social media pages, including the Toolkit, YouTube and LinkedIn. ​

Communications, Media and PR

• Drafting, managing and distributing stakeholder communications across public affairs and media for new YEF publications and outputs.
• Identifying and generating monthly media opportunities through outreach with journalists and collating media, publication and journalist lists.
• Managing the @hello organisational inbox and other communications streams.
• Managing the distribution and development of the case study template and supporting with the successful launch of the grantee storytelling programme. ​

Team Support and Administration

• Organising and note-taking for weekly team meetings and tracking the timely completion of minutes and actions.
• Identifying and generating new public speaking and audience engagement opportunities for Director of Public Affairs and Communications. ​

About you​​

• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. ​
• You are interested in applying research to understanding and solving social problems affecting people in British society. ​
• You are passionate about telling human stories that use creative writing, design, photography and videography to engage diverse audiences. ​
• You have experience of using WordPress, Mailchimp or other digital marketing tools, this can be used strategically to get people outside of an organisation to pay attention to and engage with its work. ​
• You have experience creating social media assets (using software such as Canva or Adobe Illustrator) and increasing audience engagement on social media platforms such as LinkedIn, YouTube and Instagram. ​
• You are a team player who works in an organised, communicative and selfless way. ​
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. ​
  ​

You may ideally have, but they are not essential:

• Experience of working for an organisation that works with, or on issues affecting, children and young people. ​
• Digital marketing and communications experience in an organisation whose audiences include youth workers, teachers, the police and policymakers. ​
• Short-form video production and editing skills, particularly in service of TikTok, Instagram Reels and YouTube Shorts. ​
• Experience of working with journalists, publications and online platforms on bringing content, media and PR campaigns to life. ​​

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.

​

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

​To apply

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below.

Application Questions

1. Can you share an example of a creative idea you have worked on that helped secure press coverage?
2. Describe a time you had to increase engagement on a social media platform for a campaign or client. What strategies did you employ, and what were the results?
3. Why is preventing violence amongst children and young people important to you, and how can storytelling help to achieve this goal? ​

​Please submit your application by Monday 24th March at 9:00 am

​Interview process

This will be a one stage interview process. Interviews will take place the week of 31st March 2025

​We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

​Benefits include

• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5% ​

Your data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.