Services Manager Jobs

About the role

Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.

Role purpose

The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.

Key tasks and responsibilities

1. Programme management:

Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.

• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.

• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.

• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.

• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.

2. Network member Management:

Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.

• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.

• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.

• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.

• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.

3. Workforce Development:

The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.

• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.

• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.

• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.

• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.

4. General responsibilities for a Senior Manager

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. 

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].

• Experience working as a manager within education or business with a focus on TVET [E].

• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].

• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].

Knowledge and skills:

• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].

• Strong programme and budget management expertise [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].

• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].

• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].

• Able to influence, negotiate and manage the action of others, including remote teams [E].

• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].

• Proven ability to drive member engagement and retention strategies [E].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E].

• Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.We are looking for an experienced, dynamic philanthropy and partnerships manager to lead our philanthropy team. We require someone who has demonstrable experience in philanthropy fundraising or has strong transferable skills. It is essential that you have experience in managing people at a senior level to lead a team of five philanthropy fundraisers.

Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

Term: Full time, permanent

Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.

Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required

Closing date: Wednesday 13 November, at 12 noon

Interviews: w/c 2 December 2024

NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.  

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.  

We are looking for someone with a breadth of communications skills and strengths. Our communications directorate encompasses 18 people, and the director of communications has responsibility for two direct reports and sits on our executive management team (EMT), also helping to shape strategy and development across our 100-strong organisation. As director of communications, you will play a pivotal role in developing and strengthening our communications directorate. This will include ensuring we operate in an integrated way across our communications, policy and strategy, development and engagement and corporate services and finances directorates, enabling us to build on our success as an outstanding membership organisation.

You will provide strategic leadership for the organisation’s communications, marketing, media, digital and design functions, providing high level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.

To apply, please send a CV (no more than three sides) or equivalent biographical information, a short covering letter that explains your motivation and responds directly to part one of the person specification, to NHS Providers’ HR team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.

If you have any queries about the role, please email these to us and someone from the team will assist.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Job title: Senior Programme Coordinator

Term: Full time, two-year fixed contract with the option to extend

Salary: £36,920 + generous benefits

Location: Office located in Victoria, London. We encourage flexible working and have a hybrid working policy in place with expectations of one to three days in the office per week.

Closing date: 12 noon, 25 November 2024

Interviews: 3 and 4 December

Working as part of our development and engagement directorate, this is an exciting opportunity for someone who is looking to further develop their project and event management skills within a busy and high performing team.

Our Digital Boards programme provides leadership development support to NHS Boards through bespoke board development sessions, peer learning events and written outputs. This role will involve working with the programme team and project partners to deliver a high volume of outputs every year.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to NHS Providers HR team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.

Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Digital Content & Campaigns Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The newly-created role of Digital Content & Campaigns Manager will sit within the National Communications Team to support the delivery of key charity and federation-wide objectives.

As part of our mission to empower people affected by homelessness and poverty, the role will work to harness the potential of multimedia content to demonstrate the breadth of our activities and impact, but also raise the voices of people who have experienced homelessness

The role will be instrumental in the implementation of an evolved Emmaus brand language and visuals across websites, social media and other digital channels, and will work to embed measurement and monitoring processes to grow our reach.

Working with the National Communications Manager, the role will be central to the delivery of communications, fundraising and influence objectives with a strategic focus, while being hands-on in delivering standout content.

Who are we looking for?

Emmaus UK is looking for a team player who will lead our digital activities to shout louder about the transformative work of Emmaus UK and the wider Emmaus federation, by engaging existing audiences through powerful storytelling..

What we offer

· £37,878 pro rata (based on a standard working week of 37.5 hours)

· Working hours: 4 or 5 days a week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 9am on Friday 15 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 25 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Join our team to collaborate with the NHS Race and Health Observatory (RHO) on an impactful research project aimed at supporting children and young adults with sickle cell disorder as they transition from paediatric to adult healthcare services. Your role will be to plan, execute, and oversee the project from inception to completion, ensuring milestones are met and objectives are achieved. As the central point of communication, you will coordinate project activities and engage key stakeholders, playing a vital role in the successful delivery and real-world impact of this essential healthcare initiative.

The post holder will translate our aims and intended outcomes into actionable project plans, addressing challenges that may arise throughout the project lifecycle and implementing strategies to mitigate risks. Overll, they will ensure the successful and timely delivery of the project, developing processes, recruiting participants, collecting data (interviews, surveys, and co-design workshops), analysing data, and supporting dissemination strategies.

About the Sickle Cell Society (SCS)

We are the only national charity in the UK that supports and represents people affected by sickle cell disorder. We provide information, advice, and support to empower individuals and families to improve their quality of life. Approximately 18,000 people in the UK have a sickle cell disorder, predominantly affecting people of Black African and Black Caribbean heritage, as well as those of Mediterranean, Middle Eastern, South Asian, and Central/South American descent. Our team comprises 14 skilled and committed staff members (9 part-time, 5 full-time) and around 30 active volunteers.

About the NHS Race and Health Observatory (RHO)

The NHS Race and Health Observatory (‘the Observatory’) is a new, independent organisation, set up to explore ethnic inequalities in access to healthcare, experiences of healthcare, health outcomes, and inequalities experienced by black and minority ethnic members of the health and care workforce. In doing so, it assesses aspirations in these areas as outlined in national healthcare policy, including those set-out in the NHS Long Term Plan. It is a proactive investigator, providing strong recommendations that inform policymaking and facilitate change. It is evidence-driven and solution-focused. The Observatory is supported by NHS England and hosted by the NHS Confederation. The Observatory’s board and team are independent, and it dictates its own direction and areas of focus.

The Observatory has three main functions:

● facilitating new, high-quality, and innovative research and evidence

● making strategic policy recommendations for change

● supporting the practical implementation of those recommendations

Full details about this role are on our website, along with application details.

Job purpose

This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs. 

​We have 2 positions available. Onefull time positions at our Ealing site, and one part time (3 days a week) at our Hounslow site.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc. 
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

You can download a PDF of the job description for this role at the bottom of the page.

Key responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of safety planning and de-escalation
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans 
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients 

You will have

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks 
• Understanding safeguarding adults and children processes and legal requirements
• ​Ability to work out of hours and on weekends

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.

Educating 1 in 41 young people in London, we now have 52 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.

The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London. 

Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies. Across a multitude of key departments, we maintain expertise all integral to supporting central and academies in areas such as Finance, HR, Data, Estates Management, Talent and many more. 

You will play an important role in ensuring the smooth-running of all aspects of academy governance administration as part of the Governor Services team to enable the team to offer high-quality central service to 50+ academies. The team provides advice, guidance and training support to Principals, Clerks and other members of staff in a range of areas, including governance, admissions, exclusions and complaints.

Reporting to the Head of Governance, areas of responsibility will include supporting Governor Services administration and providing Clerking services to nominated Federation academies.

We would like to hear from you if you have:

• Qualifications to ‘A’ Level or above.
• NGA Development for Clerks programme (desirable but not essential)
• Robust experience in a busy administrative role
• Experience within a clerking or governance role (desirable)
• A keen interest in governance
• The ability to be proactive, use initiative and take ownership for all aspects of the role
• Exhibit high standards of ethical conduct at all times, with a clear understanding of the impact on others
• The ability to adapt to changing situations
• The ability to anticipate and identify the needs of internal and external customers in a friendly, prompt and professional manner, delivering high quality service at all times

For a full job description and person specification, please download the Job Pack.

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.

We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.

Learn more about on our website.

METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The Director of Services' key role is to ensure a meaningful and valuable experience for service users, staff, volunteers and funders. The Director of Services must ensure the cross-organisational influence and impact that the role oversees makes a positive difference to service users and communities. This role is for 35 hours a week, based across our three London offices in Woolwich, New Cross and Lambeth. 

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

We are looking for a Communications and Marketing Manager to drive Family Fund’s communications and marketing team, including strategic and operational activity

This is an exciting and rewarding opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in directly benefiting families raising a disabled or seriously ill child.

The Role

As Communications and Marketing Manager, you will work with the Head of Group Communications and Marketing to lead Family Fund’s communications and marketing team, including managing strategic and operational activity, strategies and channels.

In this role you will ensure that all communications activities are integrated and cohesive and support the organisational strategy and objectives whilst driving Family Fund’s brand profile and awareness.

As our Communications and Marketing Manager, you will lead our dynamic communications and marketing team. You will devise and create engaging and high impact content and campaigns to drive our brand in the external marketplace and in line with our mission, vision and values. From shaping stand-out messaging to leading photography and videography shoots, to multi-channel management, you’ll play an integral role in sharing our story with a broad audience.

About You
We are seeking a results-driven, creative and innovative Communications and Marketing Manager with a solid track record in increasing engagement across diverse channels.

What You’ll Bring

• Proven experience in a communications and marketing role, with success in driving multi-channel engagement.
• Essential experience in managing a team and budget, with a hands-on, proactive approach.
• Strong writing skills with an ability to tailor content for different audiences.
• Demonstrated success in planning and executing both digital and offline campaigns, with experience in data segmentation and audience targeting.
• Excellent stakeholder engagement skills, with an ability to collaborate effectively and bring fresh, innovative ideas to the table.

If you’re ready to bring your skills to a meaningful cause and drive the communications that help us make a difference, we’d love to hear from you!

You must be able to demonstrate solid communications and marketing experience, along with strong writing skills for targeted audiences, tailored for diverse channels. Experience of delivering communications campaigns and activities –on and offline- digital marketing and communications, including data segmentation and audience and stakeholder development is essential.  You must be able to engage with a wide range of stakeholders, be innovative and demonstrate initiative and drive.

Experience of managing a team and budget is essential.

What we offer

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please read and download the job description.

When you’re ready to apply, complete the online application form on our website and submit your CV and a cover letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.

Information:

Closing date: Tuesday 19 November 2024
Interview dates: Week commencing 25 November 2024

Vice-Chancellor’s Office
Development, Alumni & Campaigns Office

Development Manager
Ref: ALC1502 

Salary on appointment will be £37,999 per annum, with an annual increment up to £45,163 per annum.

Are you passionate about philanthropy and skilled in relationship management? If so, we have an exciting opportunity for you.

We are looking for a Development Manager to join our fundraising team in the Development, Alumni and Campaigns Office at UEA. This Autumn we will be launching our new £100m fundraising campaign and we wish to appoint an individual who shares in our passion for philanthropy.

You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.

Degree-educated or with equivalent qualifications/experience. To be successful in this role you will have excellent communication skills and demonstrable experience of a high level of achievement in fundraising or relationship management. You must be able to evidence that you meet all the essential criteria detailed in the Candidate Brochure.
This full-time post is available on an indefinite basis. 

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

• 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 5 November 2024 

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a full-time basis.

As a Store Manager you will manage the day to day running of our Crouch End Branch, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location:  Crouch End, 2 Broadway Parade, England. N8 9DE

Working Pattern: 35 hours per week.

Please note the role will include moving high volumes of stock on a daily basis.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Demonstrate experience of working in a fashion industry.
• Experience of managing a team in a customer service environment.
• Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required. Also assisting in area team, including cover at other Stores, if necessary.
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Evidence of experience of working to budgets and targets.
• Evidence of recruiting, training and developing a team.
• Proven experience of meeting targets and KPI's.
• Experience of working with IT systems, admin and figures.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action and change to local communities.

Summary of role purpose

Senior fundraising and development role at a pioneering, mid-sized climate-change journalism non-profit with a seven-figure budget. Overall responsibility for developing, securing and managing a trusts and foundations pipeline – during an important organisational inflection point -- to help grow a sustainable, financially substantial and long-term income stream for our programmes, core and new activities. Working strategically with senior leadership and staff to maximise existing income sources and identify and evaluate new sources of income, including those beyond philanthropic donations.

Main Duties and Responsibilities

· Research and recommend funding opportunities for current and planned programmes at a dynamic, climate-change charity with a strong track record, team, and culture. Manage and organise initial enquiries, funding applications, follow-ups, and learnings from feedback.

· Draft clear and compellingly written fundraising materials, including cases for support, funding proposals and concept notes.

· Manage / support relationships with funders, including timely appropriate tailored funder reports and other communications.

· Oversee the preparation of bespoke, accurate and clear grant reports, rooted in our measurement, evaluation and learning strategy, along with other fundraising materials 

· Work strategically with the senior management team (SMT) to develop plans to maximise income to achieve annual fundraising targets and, together with the editorial and leadership teams, meet with funders and donors to understand their interests, priorities and present proposals.

· Chair bi-weekly meeting with the SMT to present opportunities and actions and agree on priorities and approaches to donors.

· Collaborate with colleagues, especially in the editorial and operations teams, to gather information on project needs, aims and deliverables; ensure that what is presented to funders is aligned with the delivery side of the organisation.

· Oversee the management of the grants database and ensure it is regularly checked and updated and that leads are followed up.

· Manage internal fundraising processes.

· Build and maintain positive relationships, both with internal stakeholders and funders.

· Assist in relationship and account management for non-philanthropic income streams.

· Assist in delivering events to update existing and attract new funders ensuring appropriate follow-up.

· Assist in crafting presentations to funders, working with broader team to develop film / materials.

Please see the attached Job Pack for the full job description and person specification.

TERMS AND CONDITIONS OF EMPLOYMENT

Working Hours

32 hours, 9-6. We offer a four-day working week, with full time pay.

Hybrid working

We work in the office a minimum of 2 days a week.  Attendance is mandatory on Tuesdays; staff can choose which other days they attend.

Pension

Defined contribution pension plan, with 5% employer contribution, 4% employee contribution and 1% tax relief contribution into an ethically conscious pension plan.

Holidays

28 days per annum, including bank holidays

Location

Shoreditch, London

Culture

Our office is in Shoreditch and is a really lovely space, with a great staff culture, a friendly and dynamic team, and an office dog, Poppy.