Service volunteer volunteer roles in hitchin, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a volunteer Fundraising Team Co-Ordinator to join our team! The primary responsibilities of this role will be co-ordinating the team of fundraising volunteers and community fundraising activities for the Charity.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 2 hours per week on a flexible basis.
We are seeking someone who has experience supporting or managing fundraising activities or strategy within a charity, non-profit or community organisation. They should have leadership, organisation, communication and reasonable admin skills.
Additionally welcome is experience in leading a team, co-ordinating fundraising and knowledge of fundraising governance, platforms, strategy or reporting.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
- Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
- Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
- How much time can you give? As much as you want to do. We are flexible and like to work around you.
- Do you like to learn? We provide training for all volunteers that join us. You'll have access to our CPD courses to help you advance your knowledge and certificates to add to your CV.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced HR professional looking to make a meaningful impact? We are seeking a dedicated and efficient Human Resources Manager to support our charity in developing and managing our HR strategy, policies and processes.
About Us
Emerge Worldwide's work involves raising awareness surrounding some of the key issues that lead to sexual exploitation and sex trafficking, and its destructive consequences. The work focuses on prevention of the issues, victim identification and support through advocacy, public support and empowerment of communities.
We make an impactful difference in the lives of children, young people, women and professionals as well as organisations and businesses through education and support. There has been a 10% increase in sexual exploitation and sex trafficking against children, and 99% of victims in the commercial sex industry are female.
How you can help
It is a great opening to gain valuable experience in the human trafficking sector through Emerge Worldwide. As HR Manager, you will crucially ensure ethical, professional and effective management of volunteers and staff is maintained.
The positive impact of the HR Manager role ensures that the organisation can better serve its mission to combat sexual exploitation and sex trafficking.
What are we looking for?
We are looking for an individual with the passion and drive for Human Resources, who will play a key role in shaping our HR policies, supporting our team, and ensuring a positive and effective work environment.
Key Responsibilities
- Oversee recruitment, onboarding, and retention of volunteers and staff
- Develop HR policies and procedures aligned with best practices
- Manage performance management and Development
- Provide guidance on employment law and HR compliance
- Foster a positive and productive organisational culture
- Deliver on training and development initiatives
Who We’re Looking For
- Proven HR experience (manager level desirable)
- Knowledge of HR policies, employment law, and best practices
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Passion for charitable work and making a difference in people’s lives for a great cause
Time Commitment
Up to 5 hours per week
What you will gain:
- Make a real difference in people’s lives and gain valuable experience in a charitable organisation
- Be part of bringing positive change to women & girls lives, and our communities
- Work with a passionate and supportive team
- Utilise your HR experience and skills in an organisation advocating for a great cause
We are a welcoming team, dedicated to creating a positive and engaging volunteer experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.
If you're interested in using your HR skills for a great mission, we'd love to hear from you!
Before you apply
The recruitment process includes an interview, and we will request references and a DBS on successful appointment.
Raising awareness and prevention on sexual exploitation & sex trafficking. Amplifying our voice until freedom is experienced for all women and girls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inpatient unit Volunteers provide support to the kitchen staff by delivering meals and snacks to patients, collecting used crockery from patient rooms and washing up all staff & patient crockery and cutlery. Volunteers in this role also provide a warm welcome to visitors when required. This allows catering staff to concentrate on food preparation, and nursing staff to concentrate on patient care.
Full training provided. An enhanced DBS check will be required for this role.
“Since helping at the Hospice of St Francis I feel as though my life has been much enriched”
IPU Volunteer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Volunteer
Team: Regional fundraising
Responsible to: Head of Regional Community Fundraising
Potential time commitment per week: 4-6 hours
Location: Midlands
Rethink Mental Illness (RMI) is one of the UK’s leading mental health charities providing on the ground support and signposting to over 100,000 people each year. In England 1 in 4 of us will suffer some form of mental health issue in our lifetimes the services RMI provide are vital in ensuring people suffering from mental health can live their best lives.
Our Fundraisers raise much needed funds through as variety of activities and events throughout the UK. This could be a charity ball, bake sale or a carol concert. You will supported in your role by your local the head of regional community fundraising.
We are looking for volunteers who have:
- Good interpersonal and listening skills
- Good organisational and networking skills
- Passionate interest in raising funds for Rethink Mental Illness
- Moderate IT skills
- Have previous fundraising experience (not essential )
General tasks include:
- Meet with regional teams and other volunteers to discuss ideas/developments and fundraising opportunities.
- Help in the organising, running and promoting of specific events
- Work together with regional team other volunteers to develop community fundraising initiatives.
- Collect and deposit funds in branch account
What can we offer you?
- Gain valuable experience for your CV
- Meet new people in the local community
- Make a valuable contribution to the work of Rethink Mental Illness
- Induction and ongoing training and support within your role
Recruitment process: We aim to run an inclusive volunteering programme, which is open to all. We particularly welcome applications from people who have, or have been affected by poor mental health.
Our process of recruitment is: an on line Application form
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!
What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
-
Have a passion for helping children and young people
-
Provide online one-to-one tutoring support for 1 hour week
-
Build pupil confidence in Maths.
-
Have strong subject knowledge (confident enough to tutor up to GCSE)
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Work collaboratively with other tutors and mentors
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Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
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A flexible schedule - you can choose online tutoring hours to suit your schedule
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The chance to grow your contacts and meet like-minded volunteers
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The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
Main purpose of job: To host our Thursday evening online community support group as part of Mast Cell Actions community support services.
Key tasks include:
· Host virtual events including a variety of different sessions and community support spaces with professionalism and enthusiasm.
· Introduce speakers, moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.
· Manage technical aspects of virtual events, to ensure smooth execution.
· Take the register and send post event emails using our bespoke event platform
· Raise safeguarding concerns using internal processes and procedures
· Maintain confidentiality and follow charity policies and procedures
· Undertake relevant training
Key Objectives Include:
· The main purpose of this role is to facilitate and host our Thursday evening Community Support Session from 7-8:30pm
· Host virtual events in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.
· Reassure and validate participants' experiences whilst encouraging story-sharing.
· Manage the technical aspects of virtual events proficiently.
· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.
Experience/skills required:
· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.
· Must have personal experience of MCAS either themselves or of supporting someone with MCAS
· Excellent verbal communication skills, with the ability to engage with diverse audiences and adapt your hosting style to different event formats and audiences.
· Patience, empathy and compassion. Openness to support people from all backgrounds.
· Proficiency in virtual event platforms particularly Zoom, with the ability to troubleshoot technical issues quickly and effectively.
· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.
The client requests no contact from agencies or media sales.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be a part of our inspiring, hardworking and motivated team making a positive contribution to rebuilding the lives of women and children?
At One YMCA we provide a range of varied and exciting volunteer roles - we currently are looking for support at our Horizons (Domestic Abuse) and Onyx (Independent Sexual Violence Advisor) services based in Bedford
Some of the tasks and responsibilities include:
- Contacting ex-clients of the Horizons (Domestic Abuse) and Onyx (Sexual Violence Support) service over the telephone
- Building a rapport with individuals and ensuring people feel comfortable speaking with you
- Conducting client feedback surveys, ensuring that you are recording their responses accurately
- Taking note of anything of concern and ensuring that you liaise with the manager of the service to raise this
You will have:
- Excellent communication skills.
- Enthusiasm for speaking to new people on the phone.
- Good administrative skills and IT literacy
- A friendly, empathetic approach.
- The ability to listen to answers and record them appropriately.
- Patience and understanding.
- To treat all information in a confidential manner.
A full induction to the Horizons/Onyx service and specific sites will be provided, including an "Introduction to Domestic Abuse" 1 day training course
You will be required to complete online training, plus a menu of optional training linked the role will be made available.
You will receive regular 1 to 1s and supervision with line manager and oportunities to attend volunteer meetings and events!
Please note you will be required to undergo a DBS check and two references will be taken up prior to commencing the role.